Documente Academic
Documente Profesional
Documente Cultură
ON
MARKET SURVEY OF READY TO EAT FOOD
PRODUCTS OF INDUSTRY
SUBMITTED TO
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CERTIFICATE OF THE INSTITUTE
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Declaration
AKTU, Lucknow.
Ashutosh Rai
MBA IIIrd Semester
Roll No. : 1517970007
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Preface
During the whole training I got a lot of experience and came to know
about the management practices in real and how it differs from the
theoretical knowledge that we have studied in our classes.
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ACKNOWLEDGEMENT
At the very outset of this report with all our due respect and
regards we take this privilege to extend our sincere thanks
to all those who helped us during our project.
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TABLE OF CONTENTS
CONTENTS PAGE NO.
INTRODUCTION 10-16
FINDINGS 57-61
RESULT 62-70
SUGGESTIONS 73-73
CONCLUSION 74-74
BIBLIOGRAPHY 75-75
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Executive Summary
We Indians are extremely fussy about the food we eat, and
hate to compromise on taste and quality. So, we like our
vegetables with the same taste for years together, perhaps
just like it was in our childhood, which put in other words
means that, for us, theres no substitute for homemade
food.
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As double-income nuclear families become the norm in
urban India, everyone who is anyone in the food business
has been eyeing the ready-to-eat food sector with
considerable hunger.
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Introduction
BRIEF
India has made lot of progress in agriculture & food
sectors since independence in terms of growth in output, yields and
processing. It has gone through a green revolution, a white
revolution, a yellow revolution and a blue revolution. Today, India is
the largest producer of milk, fruits, cashew nuts, coconuts and tea in
the world, the second largest producer of wheat, vegetables, sugar
and fish and the third largest producer of tobacco and rice.
Now the time is to provide better food processing & its marketing
infrastructure for Indian industries to serve good quality & safest
processed food like ready to eat food. It is opening a new window
in world scenario as far as taste & acceptance is concerned.
Therefore, Indian Government is providing more infrastructure for
this sector. Excise duty is now ZERO % on RTE and 100 % tax
deduction for the first 10 years for new units. This allows
manufactures to bring down their prices & spreads its flavors to the
world.
The retort processed foods do not require rehydration or cooking
and can be consumed straight from the pouch with or without pre-
warming, depending upon the requirement of the users and the
weather conditions. These foods meet the specific needs of
convenience, nutritional adequacy, shelf stability, storage,
distribution to the centers and have become very popular after the
Year 2002. Some of the mouth-watering dishes in retort pouches
include sooji halwa, upma, chicken curry, mutton curry, fish curry,
chicken madras, chicken kurma, rajma masala, palak paneer, dal
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makhnil, mutter paneer, potato-peas, mutter mushroom, vegetable
pulav chicken pulav, and mutton pulav, etc.
The pioneer introduction of retorting technology has made the
sale of Ready-to-Eat food products commercially viable with great
taste
CONCEPT
Ready to Eat Meals like already cooked or prepared lunch &
dinner are relatively new products which came in market only a few
years back and are now sold through retail general stores in
especially made sealed aluminum laminates.
The retorting or sterilization process ensures the stability of the
Ready-to-Eat foods in retort pouches, on the shelf and at room
temperature. The application of sterilization technology completely
destroys all potentially harmful micro-organisms, thereby making
sure that the food product has a very long shelf life of over 12
months and needed no refrigeration.
When customer needs to eat, the food item pouch is either put in
microwave oven to warm it or keep in heated water for a few
minutes and then serve to eat.
Such ready to eat meals have been especially given to soldiers in
army of many countries who require carrying their rations while on
war front or while located far away from their main unit.
The advertisements like, "Hungry Kyaa" are adding zest to the
market by popularizing such food items which are precooked and
free from any preservative, and yet have a long shelf life of over 12-
months. These food items are normally selling in pouches, well
packed in cardboard printed boxes of small book size and carry
about 300 grams of cooked food at a price of about Rs. 40 to 200 in
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foreign market depending upon the type of dish packed. One packet
of vegetable dish is normally sufficient for one meal for three
persons and therefore falls in economic zone of consumers
preferences.
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Chana Masala Mughalai Chicken
Kadi Pakora Mutton Masala
Cheese Tomato Mutton Korma
Dal Makhani Karahi Mutton
Rajma Masala Mutton Biryani
MTR
Kohinoor Foods
ITC
Haldiram
Tasty Bites
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ITC FOOD LTD.
ITC made its entry into the branded & packaged Foods business in
August 2001 with the launch of the Kitchens of India brand. A more
broad-based entry has been made since June 2002 with brand
launches in the Confectionery, Staples and Snack Foods segments.
The packaged foods business is an ideal avenue to leverage ITC's
proven strengths in the areas of hospitality and branded cuisine,
contemporary packaging and sourcing of agricultural commodities.
ITC's world famous restaurants like the Bukhara and the Dum
Pukht, nurtured by the Company's Hotels business, demonstrate
that ITC has a deep understanding of the Indian palate and the
expertise required to translate this knowledge into delightful dining
experiences for the consumer. ITC has stood for quality products for
over 100 years to the Indian consumer and several of its brands are
today internationally benchmarked for quality.
The Foods business carries forward this proud tradition to deliver
quality food products to the consumer. All products of ITC's Foods
business available in the market today have been crafted based on
consumer insights developed through extensive market research.
Apart from the current portfolio of products, several new and
innovative products are under development in ITC's state-of-the-art
Product Development facility located at Bengaluru.
Leadership in the Foods business requires a keen understanding of
the supply chain for agricultural produce. ITC has over the last 100
years established a very close business relationship with the
farming community in India and is currently in the process of
enhancing the Indian farmer's ability to link to global markets,
through the e-Choupal initiative, and produce the quality demanded
by its customers. This long-standing relationship is being leveraged
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in sourcing best quality agricultural produce for ITC's Foods
business.
The Foods business is today represented in 4 categories in the
market. These are:
Ready To Eat Foods
Staples
Confectionery
Snack Foods
In order to assure consumers of the highest standards of food
safety and hygiene, ITC is engaged in assisting outsourced
manufacturers in implementing world-class hygiene standards
through HACCP certification. The unwavering commitment to
internationally benchmarked quality standards enabled ITC to
rapidly gain market standing in all its 6 brands:
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MRT FOOD INDUSTRY
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COMPANY PROFILE
Industry overview
The RTE market in India has been a new concept which is in its
nascent stage. The market has huge potential for growth by
tapping a larger consumer base. The changing perceptions of
the rich and the upper middle class with a rise in their
disposable income have driven the market.
17
Now the time is to provide better food processing & its
marketing infrastructure for Indian industries to serve good
quality & safest processed food like ready to eat food.
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Indies Global Foods Pvt Ltd.
OVERVIEW
INDIES GLOBAL FOODS PRIVATE LIMITED is a Unlisted Private
company incorporated on 23 November, 2013. Its registered office is at
PLOT/SHED NO. 244 PHASE-1, INDUSTRIAL ESTATE BARHI,
VILLAGE BARHI, GANNAUR, Sonepat, Haryana and paid-up capital is
INR 1.0 lacs. Its last reported annual general meeting, per our records,
was held on 30 September, 2015. The company has 3 directors/Key
management personnel.
CIN
U15137HR2013PTC050988
AUTHORISED CAPITAL
INR 1.0 Lacs
PAIDUP CAPITAL
INR 1.0 Lacs
INDUSTRY*
Manufacturing (Food products and beverages)
TYPE
Unlisted Private Company
19
CATEGORY
Company limited by Shares
SUBCATEGORY
Non-govt company
EMAIL ADDRESS
Login for email address. This is to prevent spam.
WEBSITE
Website not known. Click here to let us know.
REGISTERED ADDRESS
PLOT/SHED NO. 244
PHASE-1, INDUSTRIAL ESTATE BARHI, VILLAGE BARHI
GANNAUR
Sonepat 131101
Haryana - India
DIRECTORS
DATE OF OTHER
NAME DIN/PAN DESIGNATION
APPOINTMENT DIRECTORSHIPS
NISHANT Additional
07070900 20 May 2015 View
GOYAL Director
VISHAL Additional
07070903 20 May 2015 View
GOEL Director
20
DATE OF OTHER
NAME DIN/PAN DESIGNATION
APPOINTMENT DIRECTORSHIPS
GOYAL Director
NISHANT GOYAL
Known Current Directorships
COMP
INCOR DATE OF
. DESIGNATIO AS
NAME INDUSTRY P. APPOINTME
STATU N ON
YEAR NT
S
INDIES 15
Manufacturi
GLOBAL Apri
ng (Food Additional
FOODS 2013 Active 20 May 2015 l
products and Director
PRIVATE 201
beverages)
LIMITED 6
16
YUMMYBH
Apri
OG EXPRESS Business
2015 Active Director 23 April 2015 l
PRIVATE Services
201
LIMITED
6
21
COMP
INCOR DATE OF
. DESIGNATIO AS
NAME INDUSTRY P. APPOINTME
STATU N ON
YEAR NT
S
INDIES 15
Manufacturi
GLOBAL Apri
ng (Food Additional
FOODS 2013 Active 20 May 2015 l
products and Director
PRIVATE 201
beverages)
LIMITED 6
16
YUMMYBH
Apri
OG EXPRESS Business
2015 Active Director 23 April 2015 l
PRIVATE Services
201
LIMITED
6
22
CHEENALI GOYAL
Known Current Directorships
COMP
INCOR DATE OF
. DESIGNATIO AS
NAME INDUSTRY P. APPOINTME
STATU N ON
YEAR NT
S
INDIES 15
Manufacturi
GLOBAL Apri
ng (Food Additional
FOODS 2013 Active 20 May 2015 l
products and Director
PRIVATE 201
beverages)
LIMITED 6
16
YUMMYBH
Apri
OG EXPRESS Business
2015 Active Director 23 April 2015 l
PRIVATE Services
201
LIMITED
6
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Authentic Indian Ready to Eat Food
Natural and Preservative-Free
You might have traveled far and you might have gained bountiful
success, but its the simple things that you will long for always.
Think about it! The little things, like looking at the sunlight as it filters
through the trees in the morning; the heavenly feel of winter sunlight
on your skin; the sweet smell of moist earth after the first monsoon
drizzle and last but not the least is the flavors and aromas of
homemade food
Arent those things what we really long for? There is something
wholesome and comforting about home-cooked food, the kind you
eat daily and can even overeat. This is the food that you are close
to; there is a pleasure in it thats coded into your DNA. Its so
soothing that you feel compelled to call hours in advance of
reaching home, to have it ready. You can slap it about in any
combination you like and even raid the fridge at midnight for second
helpings. Its that simple!
Well, We bring you the same what you have in your mind by Indies
Global Foods Pvt Ltd (Indies Global Foods) under the brand name
"YummyBhog".
Indies Global Foods is a company engaged in manufacturing and
trading of convenience foods. The objective of the company is to
make available Natural, Preservative-free and 100%
vegetarian ready meals to larger public at an affordable price and
gratify hunger anywhere any-time.
Indies Global Foods selects home grown authentic recipes and
convert them into shelf stable dishes. These mouth watering dishes
will leave you with an experience of having eaten freshly home
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cooked food at your convenience. Featuring a perfect blend of
freshness, health, hygiene and convenience our manufacturing
products include various North Indian delicacies, Indian specialities
and sweets.
Management
Indies Global Foods has been conceived by a team of young
professionals who are MBA's from Prestigious B-School of India
and Chartered Accountant. They carry with them experience of
working for Indian MNC's in various leadership roles with a blend of
working in family business which dates back to more than half a
century. This has helped them to inculcate business values and
principles since childhood. The passion to serve the society ushered
them to conceptualize Indies Global Foods.
Technology
We provide our clients with the best service under the highest
standard of production process and quality control to ensure foods
safety. Our machines are sourced from experienced international
and domestic manufacturers. The process involves preparation,
cooking, filling and sealing and then sterilizing of food products in
various type and size of retort containers.
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with the use Highly sensitive temperature and pressure probes, high
quality proportional control valves and PID control loops ensure
accurate process control during the entire sterilization cycle. The
entire cycle is programmed and monitored using a PLC system. The
Retort technology keeps food safe, fresh and flavourful without
refrigeration or preservatives for an extended shelf life.
This also help to extend the shelf life of existing products, allowing
our industrial customers to consolidate operations and extend their
distribution chain.
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Let's Connect
We are original manufacturers of North Indian curries, rice recipes,
Indian specialities and sweets in Retort Pouches and Cups. We are
also importer of International Specialities in Ready to Eat/ Cook/
Drink format. We believe in partnership with our business
associates and work with the principle of"Together we can and we
will"
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Individual Donor/ Corporation working on philanthropic and
CSR efforts
Looking for tailor made recipes under private label
Wholesaler/ Retailer of Ready to Eat foods
Please write us at info@indiesglobal.com
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PRODUCTS
Mom's Food. Now handy!!!
Indies Global Foods is introducing a variety of "Ready To Eat" food with "Ghar
Ka Swad(Taste of Home)". Now, you can take your mumma wherever you go
in the world.
The collection includes:
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Chana Masala Navratan Korma
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Pao Bhaji Masala Mixed Vegetable
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Treat Yourself with "Yummy Rice Treats"!!!
Indies Global Foods is introducing a variety of "Yummy Rice Treats" with which
you can treat yourself anytime, anywhere within minutes and with little
preparation.
The collection includes:
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Jeera Rice Dal Rice
Vegetable Pulao
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Gravy Mixes Special!!!
Late for office?? Less time to prepare food. Don't worry. Indies
Global Foods is introducing a variety of "Gravy Mixes". Now, tasty
and healthy food is ready within minutes.
The collection includes:
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Yummy Dessert ready!!!
Indies Global Foods is introducing a new variety of "Ready To Eat" sweets.
Now, you can have your favorite dessert ready within minutes.
The collection includes:
Yummy Rasogulla
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OBJECTIVES OF THE STUDY
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Problem Statement /Rationale / of
the Study
Young & Middle age consumers in the age group of 20-40 from
Bangalore, Chennai, cochin, and Hyderabad, frequently visiting the
grocery & shopping malls are given questionnaire and interviewed
personally. The covered people may not represent the whole
population and most of them represent female genders. The cities
targeted also many not represent whole south Indian population.
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RESERCH METHODOLOGY
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Research Process:
Research Design:
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Research design can be categorized in three parts
i). Exploratory research studies.
ii). Hypothesis-testing research studies.
iii). Descriptive and diagnostic research studies.
The research study is of descriptive research study because this
research is made on the basis of primary data as well as secondary
data. Descriptive research studies are also termed as formulating
research studies.
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SOURCE OF DATA
Data has to be collected from the right source the purpose of the
research. Data are collected as per the requirement of the research
project. There are two main sources of data.
Source of data
Primary data
Secondary data
Primary Data:
Primary source means the data are collected for the first time
directly from the sample or population as per the requirement.
Secondary Data:
For this project report I have used secondary data because this is
secondary research.
The secondary source are those which have all ready been
collected by someone else and which have already passed through
statistical process like information available from newspaper,
magazines, journals, websites, book or periodical reports, data
services and computer data based
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Data Collection Method:
Reference books.
Internet.
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Population
Hence, quite often we select only a few items from the universe for
our study purposes. The items so selected constitute what is
technically called a Sample. In other words, a sample design is a
definite plan determined before any data are actually collected for
obtaining a sample form given population.
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Sampling method
The sample is selected by using Non Probability convenience
sampling method.
Sampling Frame
Target Population
Sampling unit
In this study the Sampling unit is individual consumer.
Sample size:
100
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Hypothesis
There are many regional players who is making foray into ready-to-
eat segment. Rapid urbanization is also one of the reasons for
people to buy such products. Nowadays people are also health
conscious.
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Hypothesis Testing:
H1: Pricing does not affect while purchasing Ready To Eat Food
Products.
TEST STASTICES:-
Respondents
Yes 35
No 65
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2. Consumer consume ready to eat food products in the future,
if the problems are solved
Respondents
Yes 52
No 18
Cant say 30
3. improve efficiency
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Calculations
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DATA ANALYSIS & INTERPRETATION
Here we have used statistical techniques for analysis. We have
analyzed data to determine the factors affecting the purchase
decision of Ready to Eat Food and to understand the consumption
pattern of Ready to Eat Food.
[ ] Joint family
[ ] Nuclear family
[ ] Live alone
Family Type
25% 20%
Joint
Nuclear
Live Alone
55%
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2) Do you use or consume READY TO EAT food products?
[ ] Yes
[ ] No
Users
35%
Yes
No
65%
From the above pie chart that around 65% people do not use Ready
to eat food and 35% people do not use or consume it. There are
many reasons why very few people consukme RTE food. They
might be less awareness, less reliability, higher price or no
requirement of such products.
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FOLLOWING FOUR QUESTIONS ARE FOR USERS OR BUYERS
OF READY TO EAT FOOD
[ ] Need.
[ ] Taste.
[ ] Reliability.
[ ] Price.
[ ] Freshness.
[ ] Quality.
We can see from the pie chart that one of the most important
reason to purchase RTE food is the requirement. If a person lives
alone and do not get the enough time to cook food than and than he
or she will go for it. And most of the users come under this category.
They need the ready to eat food products. And some of the people
like the taste of it that is why they use it.
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4) Which companys READY TO EAT food product do you
consume?
[ ] ITC.
[ ] MTR.
[ ] Satnam Overseas.
[ ] Testy Bites.
Preferred Companis
3%
1%
20% ITC
MTR
Satnam Overseas
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c) How many times do you consume READY TO EAT food in a
month?
[ ] 1-5 times
[ ] 5-10 times
[ ] 10-15 times
Buying period
5%
15% 0%
1-5 times
5-10 times
10-15 times
>15 times
80%
Most of the users consume RTE food for 1-5 times in a month. It
means today also many people like to eat home made food and
restaurants food.
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d) How do you find the product?
[ ] Very good
[ ] Good
[ ] Average
[ ] Bad
[ ] Very bad
Quality
7% 3%
25% Very Good
Good
Average
35% Bad
30% Very Bad
Out of 100 users, 35 users rate the RTE products average. It means
if the companies improve the quality and taste, the market for the
RTE can expand or increase.
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FOLLOWING TWO QUESTIONS ARE FOR NON-USERS OR
BUYERS
[ ] No need
[ ] Taste
[ ] Reliability
[ ] Price
[ ] Freshness
[ ] Quality
Problem
5% No Need
20% Taste
Reliability
Price
7% 54%
Freshness
6% 8% Quality
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b) Will you consume READY TO EAT FOOD products in the future,
if the problems are solved?
[ ] Yes
[ ] No
[ ] Cant say
Willing To Buy
18%
Yes
No
52% Can't Say
30%
Finally it can be said from above analysis that people who are
unmarried, who live alone and the family in which both
husband & wife do the job consume Ready to Eat food. Still
RTE food makers need to do lot promotion to make people
aware about their products and to penetrate the market they
also have to reduce the price of their product.
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FINDINGS
The important findings of the study are summarized and suitable
conclusions are explained below.
The brand awareness of consumers about Ready to eat food
products among different consumers revealed that, most of the
respondents were aware of MTR (96.00%), ITC (83.00%) and
Satnam Overseas (67.00%) brands.
Brand awareness of consumers about MTR among different age
groups showed
that, brand was very popular i.e. 96.00 per cent of respondents
were aware, followed by Ashirvad brand (93.00%) and Everest
(87.00%).
Chips of Tasty Bytes brand was less familiar among the
respondents. All the respondents were conscious of MTR. Majority
of the respondents were familiar with ITC.
Brand awareness of consumers about ice creams among different
age groups showed that, majority of the respondents were aware of
Amul brand (99.00%), followed by Arun, MTR and Nandini brands .
Only a small percentage of the respondents were aware of
Dinshaws brand. All the respondents were aware of Amul brand. In
case of majority of the respondents were aware of Amul and MTR
brands.
Influence of media to create awareness about the brands in the
study area showed that in case of Ready to eat food products,
television was the major source for getting information about the
brands. This was followed by newspapers and friends/relative.
In case of other products majority of the respondents were
influenced by television. Radio was the least preferred media for
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brand awareness of all the four products. Overall, television was
preferred as the major source of information for brand awareness
followed by newspapers and friends/relatives. Only a meager
percentage of the respondents were influenced by radio.
Buyers and non-buyers of ready-to-eat food products presented that
consumed by all the respondents in the study area. About 92.00 per
cent, 93.00 percent and 94.00per cent of the respondents
consumed MTR, Everest and ITC respectively.
All the respondents consumed food products and Ice-creams were
mostly consumed by all the respondents. None of the respondents
consumed chips, fruit juice and ice- creams. The major factors
considered by the respondents for purchasing biscuits were
convenience as snacks, liking of the family members and ready
availability . Taste was the main reason for purchase of chips, fruit
juice and ice creams.
Convenience to use as snacks, satisfaction and ready availability
were other important factors considered while purchasing food
products. In case of fruit juice, ready availability, save time of
preparation and satisfaction were other important factors considered
by the respondents. About 55.31 per cent and 44.68 per cent of the
respondents consumed ice creams because of satisfaction and
influence of friends or relatives.
All the respondents did not purchase oili products since they were
health conscious. The other reasons for not consuming chips were
low quality of the product, dislike towards the product and high
price. In case of fruit juice, majority of the respondents were not
purchasing this product because they preferred home made
products. High price was the other important reason for not
purchasing ready to eat food products.
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In case of ice creams all the respondents did not purchase because
they disliked the product. More than half of the respondents said
they were not consuming ice creams because they were health
conscious. The average monthly expenditure on ready-to-eat food
products was found to be highest in the case of high income group.
It was inferred that majority of the respondents purchased Ready to
eat twice in a week from bakeries and departmental stores. Most of
the respondents purchased ready to eat food products whenever
needed. Maximum number of respondents purchased chips and
fruit juice from bakeries.
Ice creams were mostly purchased in ice parlours. In case of
biscuits and fruit juice, majority of the respondents did go for
planned purchase. But in case of chips and ice creams majority of
the respondents did impulsive buying.
In case of chips, fruit juice and ice creams the major factors
influenced brand preference were taste, quality and reasonable
price. Maximum number of respondents in case of all the four
60
products would go to other shops if preferred brand was not
available.
The results have shown the ready-to-eat market segment is
defined by high growth in middle class section peoples and
their life style changes due to job factors. Some sections of the
people agreed, availability of product choices is also deciding
them to buy such products impulsively. Even some small
section of the people agreed that most of the youngster dont
want to spend much time.
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RESULTS
The results of the study are presented under the following headings.
1 Awareness of consumers towards branded ready-to-eat food
products.
2 Purchase behaviour of consumers towards ready-to-eat food
products.
3 Factors influencing brand preference.
4 Alternative purchase plans of the consumers.
1. AWARENESS OF CONSUMERS TOWARDS BRANDED
READY-TO-EAT
FOOD PRODUCTS
To know the awareness, it is necessary to study socio-economic
characteristics of the
Consumers, as these are the important variables, which decide the
consumption pattern of food products in the family. Generally it is
believed that, as the income, age and education of the consumers
increase, the expenditure on consumption of food products also
increases.
2. PURCHASE BEHAVIOUR OF CONSUMERS
2.1 Buyers and non-buyers of ready-to-eat food products
62
and remaining 8.00 per cent of them were not buying. In case of
AG1, chips were consumed by all the respondents. About 98.18 per
cent of the respondents of AG2 bought chips for consumption.
Among AG3, 66.66 per cent of them were buying chips for
consumption and remaining 33.33 per cent of them were non
buyers. Fruit juice was bought by 93.00 per cent of the respondents
and remaining 7.00 per cent of them were not buying.
Hundred per cent, 96.36 per cent and 88.88 per cent of the
respondents of AG1, AG2 and AG3 respectively consumed fruit
juice. Fruit juice was not consumed by 3.63 per cent and 11.11 per
cent of the respondents of AG2 and AG3 accordingly. Ice creams
were consumed by 94.00 per cent of the respondents and
remaining 6.00 per cent of them were not consuming.
About 96.87, 98.18 and cent per cent of the respondents of AG1,
AG2 and AG3
consumed ice creams. Only a meagre per cent of the respondents
of AG1 (3.12%) and AG2 (1.81%) did not consume ice creams. All
the respondents of AG4 were non-buyers of chips, fruit juice and ice
creams.
2.2 Reasons for purchasing ready-to-eat food products
An attempt was made to elicit the factors considered by the
respondents for purchase of ready-to-eat food products in
Bhavnagar. The major factors considered while purchasing biscuits
were convenience to use as snacks (65.00%), liking of the family
members (60.00%) and ready availability (53.00%). The other
reasons for the purchase of biscuits were taste, satisfaction, easy
availability in the shops, save time of preparation and influence of
friends/relatives (46.00%, 43.00%, 39.00%, 23.00% and 15.00%
63
respectively). Taste was the main reason for purchasing chips
(80.43%).
The other factors considered while purchasing chips were
convenience to use as snacks (64.13%), satisfaction (52.17%),
ready availability (46.73%), save time of preparation (39.13%),
influence of friends/relatives (36.95%), liking of the family members
(31.52%) and easy availability in the shops (26.08%). Only a
meagre percentage of the respondents said other reasons (1.08%)
like habit of eating and time pass. Fruit juice was consumed mainly
because of taste (59.13%) followed by ready availability (55.91%),
save time of preparation (49.46%), satisfaction (47.31%), influence
of friends or relatives (44.08%), liking of the family members
(36.55%), convenience to use (26.88%) and easy availability in the
shops (15.05%).
Only 9.67 per cent of the respondents said they consume fruit juice
because of its nutritive value and good for health. In case of ice
creams, 61.70 per cent of the respondents consume because of its
taste, 55.31, 44.68, 39.36, 34.04, 27.65, 25.53 and 13.82 per cent
of the respondents opined that satisfaction, influence of
friends/relatives, liking by the family members, ready availability,
save time of preparation, easy availability in the shops and
convenience to use respectively were the factors responsible for
purchasing ice creams.
2.3 Reasons for not purchasing ready-to-eat food products
Among the three income groups studied high income group spend
more proportion
(15.39%) of their monthly consumption expenditure on ready-to-eat
food products, while low income group spend 14.30 per cent of their
monthly consumption expenditure. It was surprising to see the
consumption expenditure of middle income group on ready-to-eat
food products, where in they spend only 12.80 per cent of their
monthly expenditure on ready-to-eat food products.
2.5 Monthly expenditure of households on ready-to-eat food
products
The average monthly expenditure on biscuits was found to be
highest in case of high income group (Rs. 128.38) followed by
middle income group (Rs.82.94) and low income group (Rs. 60.70).
Similar trend was noticed with respect to other products like chips,
fruit juice and ice creams. On an average Hubli and Dharwad
consumers spend about Rs. 85.86 on biscuits, Rs.41.75 on chips,
Rs. 57.80 on fruit juice and Rs. 58.70 on ice creams monthly.
The analysis of expenditure on ready-to-eat food products revealed
that, on an
average the consumers of Hubli-Dharwad spend maximum on
biscuits (35.17%) followed by ice creams (24.04%), fruit juice
(23.67%) and chips (17.10%) out of their monthly expenditure on
ready-to-eat food products. Among the income groups studied, high
income group spend the maximum on biscuits (35.51%) followed by
ice creams (26.44%), fruit juices (22.55%) and chips (15.48%) out
of their total consumption on ready-to-eat food products.
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While middle income group after spending maximum on biscuits
(34.45%), next they preferred fruit juice (25.71%), ice creams
(20.70%) and least was on chips (19.11%). The expenditure of low
income group followed the pattern of high income group in the order
of their spending on ready-to-eat food products.
2.6 Frequency and place of purchase
It could be seen from the table that, majority of the respondents
purchased biscuits twice in a week from bakeries and departmental
stores (70.58% each) and 41.17 per cent each of them purchased
from retail outlet. This was followed by once in a week from
departmental stores (63.63%), bakeries (57.57%) and 42.42 per
cent of the respondents purchased from retail outlets.
Most of the respondents purchased chips, fruits juice and ice
creams whenever
needed. Majority of them purchased chips from bakeriesfollowed by
departmental stores and only of the respondents purchased from
retail outlets. This was followed by fortnightly purchase of chips from
bakeries , departmental stores and them purchased from retail
outlets.
In case of fruit juice, maximum of the respondents purchased from
bakeries and least per cent of the respondents purchased from
retail outlets This was followed by once in a week purchase from
bakeries , retail outlets , departmental stores (23.07%) and least per
cent of the respondents purchased from ice parlors (15.38%). Ice
creams were mostly purchased in ice parlour (96.72%), when ever
needed. Thirteen per cent of the respondents bought ice creams
from bakeries. Very few of them purchased from retail outlets
(4.91%) and departmental stores (3.27%). This was followed by
once in a week purchase from ice parlors (94.11%), bakeries
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(23.52%), retail outlets (17.64%) and 11.76 per cent of them
purchased from departmental stores.
2.7 Nature of purchase decision
In case of biscuits, among the first two age groups, maximum of the
respondents did a
planned purchase (71.87% and 61.81% respectively) and only
28.12 per cent and 38.18 per cent of first and second age groups
respectively did impulsive buying. But in case of AG3, 55.55 per
cent of them did impulsive buying followed by only 44.44 per cent of
them went for planned purchase. In the last group, all the
respondents planned and purchased biscuits and none of them
opted for impulsive buying. Overall, 65.00 per cent of them did
planned purchase and only 35.00 per cent of them did go for
impulsive buying for biscuits. About 73.91 per cent of the chips
buyers did impulsive buying and remaining 26.08 per cent of them
did go for planned purchases. Among the first three age groups,
majority of the respondents did go for impulsive buying (68.75%,
74.07% and 100.00% of the respondents of AG1, AG2 and AG3
respectively). About 31.25 per cent 25.92 per cent of the
respondents of AG1 and AG2 did planned purchase and none of the
respondents of AG3 did planned purchase.
Among the fruit juice buyers, 55.91 per cent of them planned the
purchase of fruit juice and remaining 44.08 per cent of them did go
for impulsive buying. Among the first age group most of them
planned and purchased fruit juice (68.75%) and only 31.25 per cent
of them did go for impulsive buying.
In case of , marginally higher per cent of the respondents did
impulsive buying (50.94%) followed by planned purchase by 49.05
per cent of the respondents. In case of , 50.00 per cent each of the
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respondents did go for impulsive buying and planned purchase. In
the case of ice creams, among the first age group maximum of the
respondents planned and purchased ice creams followed by only
35.48 per cent of them went for impulsive buying. But in case of and
majority of them did impulsive buying and respectively did planned
purchase. Overall, 51.06 and 48.93 per cent of ice cream buyers did
go for impulsive buying and planned purchase respectively.
3. FACTORS INFLUENCING BRAND PREFERENCE
While preferring a particular brand in biscuits quality was considered
as the foremost
factor. Second important factor was taste with a mean score of
74.79. Reasonable price was ranked as third factor. Quantity and
availability of the brands were ranked fourth and fifth ranks
respectively. While preferring a particular brand in chips, fruit juice
and ice creams, taste was considered as the foremost factor in all
the products. Quality was considered as the second important factor
by the consumers. Third criteria considered was reasonable price in
all the three products. Quantity and brand image were considered
as fourth and fifth criteria respectively.
In case of all the four products retailers influence was considered as
the last criteria
for the preference of a particular brand (mean score of 27.91, 30.32,
28.53 and 31.45
respectively).
4. ALTERNATIVE PURCHASE PLANS OF READY-TO-EAT
FOOD
PRODUCTS
Majority of the respondents in case of biscuits (80.00%), chips
(60.86%), fruit juice (58.06%) and ice creams (56.38%) would go to
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other shops if preferred brand was not available. In the case of
biscuit consumers, 27.00 per cent of the respondents would
postpone their purchase decision if their preferred brand was not
available, 22.00 per cent of them bought other brand and 26.00 per
cent of the respondents placed order to get required brand. In case
of chips, 40.21 per cent of the respondents opined to buy other
brand if their favourite brand was not available, 36.95 per cent of
them would postpone the purchase decision and only 23.91 per
cent of the respondents planned to place order to get their required
brand. In case of fruit juice, if required brand was not available in
the market 34.40 per cent of the respondents were ready to
postpone their purchase decision, 38.70 per cent of the respondents
opined that they would buy other brand and 21.50 per cent of them
said they would place order to get their required brand.
In case of ice creams, 40.42 per cent of the respondents opined that
they would postpone the purchase decision of their preferred brand
was not available in the market, 32.97 per cent of them would buy
some other brands and 34.04 per cent of the respondents said they
would place order to get required brand.
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LIMITATIONS OF THE STUDY
71
the recommended daily salt intake levels. If you can, avoid eating
them. They contribute to health conditions such as heart problems,
high blood pressure, kidney and liver problems.
The below pie-diagram shows the people in the age group of
between 20-40 responded that there are many major sources of
attraction for buying these products. Good packaging plays a
important role in deciding this product. There are other factors taken
into consideration are aroma & taste, easy to cook, healthy,
information on calories, rare ingredients, convenience in buying,
quick turn round time in cooking.
In the nutshell, we cant freeze one of the major factors is the
source of attraction for these FMCG products, because all of these
other factors contributing to the growth of these products or the
major sources of attraction for these products. Most of the
respondents feel the packaged food are healthy because over the
cover the ingredients and calories level are printed properly and so
they can make decision based on these factors.
Convenience in buying are also the another factor. Some of the
ingredients are not available nowadays and people are finding it
difficult to access it, so foods combined with rare ingredients are
one of the major factors in deciding these products. Most of the
consumers are knowledgeable and used to buy these products only
after carefully reading the ingredients in a proper way.
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SUGGESTIONS
Packaging is also important for RTE food to keep the food hygienic.
Food companies must follow the international norms for packaging.
Food companies should explore the new avenues for marketing and
distribution of RTE food.
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CONCLUSION
With the income level rising, demand for milk, meat or fish, fruits
and vegetables is also increasing in India. With more urbanization,
Indian families also consume more processed foods, more ready-to-
eat foods, etc. Asian Americans, now numbering over 10 million
along with the other 13 million persons of India origin spread all over
the world are a huge potential market for the RTE Foods out of
India. This creates a scope for the producers to come out with a
long range of dishes including the usual meals. India had been at
the forefront for variety of dishes both in domestic and global
market. Today the ready-to-eat products produced from India are
mostly on Basmati rice Pulao, Biryani, Dal, Channa, Rajma, Spicy
Vegetable Curry, Mushroom, Paneer, Chicken, Broccoli, Sweets
and many more South Indian dishes.
74
BIBLIOGRAPHY
WEBSITES:
www.indiainfoline.com
www.agriwatch.com
www.satnamoverseas.com
www.itcportel.com
MAGAZINES:
NEWSPAPERS:
Economics TIMES
Business Standard
Thank You.
75
ANNEXTURES
QUESTIONNAIRE
Respected Sir/Madam,
_______________________________________________________
___________
[ ] Joint family
[ ] Nuclear family
[ ] Live alone
[ ] Yes
[ ] No
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3. If yes, [ FOR USERS OF READY TO EAT FOOD]
a) Why do you consume ready to eat food products?
[ ] Need.
[ ] Taste.
[ ] Reliability.
[ ] Price.
[ ] Freshness.
[ ] Quality.
[ ] ITC.
[ ] MTR.
[ ] Satnam Overseas.
[ ] Tasty Bites.
[ ] 1-5 times
[ ] 5-10 times
[ ] 10-15 times
[ ] Very good
[ ] Good
[ ] Average
[ ] Bad
[ ] Very bad
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e) Any suggestion for Ready to Eat food products.
_______________________________________________
_______________________________________________
________________
[ ] No need.
[ ] Taste.
[ ] Reliability.
[ ] Price.
[ ] Freshness.
[ ] Quality.
[ ] Yes
[ ] No
[ ] Cant say
_________________________________________________
_________________________________________________
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PERSONAL DETAILS:
Name:
______________________________________________________
_
Thank You
79