Curriculum

Vitae 2017-18

CASERTA AMBRA
Transformation Delivery Change Agent, Advocate for Human
Rights for Children and Youth; Peacemaking and Justice
AFI-ECOSOC Representative at European Parliament and
United Nations, Geneva and Vienna

Professional Aspirations Personal Information
Passionate Change Agent and pro-active Leader 9 Umberto Terracini Rd. Riposto 95018 CT
willing to advocate issues of justice, trust Sicily, Italy Mobile +39 340 6311875
and nuances underneath the iceberg that impact E-mail: Ambra.caserta.ac@gmail.com
organizational and leadership success to accomplish Skype: ambra.caserta2
constructive Change for a better future. LinkedIn: linkedin.com/in/ambra-caserta-
57759317
References upon request

Areas of Interest
International development, Human rights, Policy Research, Gender issues, Women and Children Empowerment,
Peacekeeping initiatives, Sustainability, Global Health, Justice, Reabilitation, Reintegration and Psycho-social
support.
Also, being a strong and passionate advocate for Sustainable Development Goals, I am committed as a
responsible individual who works tirelessly to promote the trans-formative sand interlinked Goals and their
commitment to leave no one behind.

Professional Experience
From Feb 2017 Ongoing
Deputy Director, Ariel Foundation International /UN ECOSOC Geneva, Switzerland

Providing technical leadership and guidance for implementation of the work plan.
Providing liaison among Ariel Foundation International and UN Geneva/Vienna and the EP Brussels/Strasbourg
Supervising technical advisors and overseeing the work of consultants in regional and international activities
Supporting in the development and implementation of annual project work plans and budgets.
Working closely with the Founder and CEO and staff to contribute to continuity across program
implementation areas.
In collaboration with UN Youth Representative, UN Delegates and NGOs partners, Government Agencies
preparing and tracking the progress of projects related to the protection of human rights and SDGs;
Advocating for the UN and European Parliament in order to connect people, ideas and resources to help
individuals solve local and global problems.

From March 2017- To date

Volunteer Fundraiser/Event planner at Giving Hope to women, girls and children , North Uganda, Gulu
Planning, implementation and follow-up for all special events and annual receptions; Developing and
maintaining event s and volunteer databases; Coordinating event logistics, publicity, including public relations,
advertising and collateral material design, production and distribution; Responsible for the development and
fulfillment of the events and marketing budgets; Cultivating and expanding sponsorship development and
fulfillment; Responsible of future collaborations with GHWGC under AFI Changemakers Summits and further
Events/Educational Programs

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 Curriculum Vitae 2017-18

From Dec 2016 to Today

Volunteer Shot@Life Champion Campaign United Nations Foundation, Washington DC,USA

Advocating for the protection of children and for the proper utilization of vaccines where
they are most needed; Shot@Life Champion Training accomplished online;Recruiting Champions within local
communities, online and offline, showing to policy makers local support of global childhood immunization
programs; Online campaign; reaching out Congress Members; Fundraising; Hosting or giving campaigns.

Nov 2016 to date

V olunteer Policy consultant I am somebodys child soldier, Greater London, UK
(Telecommuting position)

Assisting IamSCS with policy research Strategizing over two projects being developed in Uganda. Helping
develop/implement programs for former child soldiers, victims of war/women returnees by providing support
that enhances: personal development and rehabilitation, household income, mental health and education.

June 2016 to Feb 2017

Volunteer Coordinator for Intercultural Dialogue and Sustainable Development at GLOBAL BOYA,
Beijing,China :
Providing professional administrative assistance and coordination between their Beijing and regional based
teams;
Being a point of contact for general enquiries and providing guidance on correct practice and procedures;
Assisting the Director of Global Boya and other team members with monitoring, validation, and revision of
the transformation projects budgets based on spending/performance to date and transformation objectives;
Communicating with a wide range of stakeholders, using discretion, tact and diplomacy;
Sound knowledge of office practices, procedures and administrative systems including filing systems and
Microsoft Office, including Word, Excel, PowerPoint and Outlook;
Defining and creating acquisition campaigns to build social following;
Creating and maintaining social media calendar for all channels,such as Wechat and QQ; Promoting a project
called Global Boya and Global Goals to sustain Goal 3 and 4 , visible on SDGs in Action App that obtained
10000 views both on You Tube and Wechat

Mar to Jun 2016

Volunteer Consultant for International Development, Child Advocacy and Womens Rights
International, Washington, DC:
Planned and instituted specific human rights procedures to uphold cultural, social and economic rights;
Assessed impact of each human rights activity by analyzing human rights issues and related events;
Carried out human rights activities related to gender equality, social, economic and ethnicity of the
community; Drafted of a strategy on children and women empowerment to reflect the goals, objectives,
strategic areas of focus and target groups;
Submitted of a draft strategy for review and feedback;
Facilitated review meetings to validate the draft strategy and finalized it with the team
Represented CAWRI for human rights at various meetings and seminars conducted by UN and other agencies
Developed special human rights missions with policies and plans to cater for various regions

Sep 2015 to Feb 2016

Customer Advisor ,SYKES, Sony Edinburgh, UK :
Accomplished in-house conflict resolutions and associated training.
Effective in face to- face, online and telephonic interaction with industrial customers across many industries;
Mediated conflicts using a customer first approach to ensure resolution and satisfaction ;Initiative and
quality service resulted in being awarded Employee of the Month

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 Curriculum Vitae 2017-18

Oct 2015 to Feb 2016

Fundraiser Volunteering for Childrens Hospice Association Scotland, Edinburgh, UK
Motivated donors, volunteers and staff; Actively attended meetings, sharing information with staff members
about opportunities and activities related to CHAS programs.
Assisted in providing daily customer service to internal and external service users; assisted in
Month-end closing activities; On-site and off-site meeting coordination and logistics management
including conference room coordination; Website management of CHAS related pages (intranet and extranet);
Coordinate the preparatory work of the Volunteers to support CHAS work
and its community members.

Sep 2015 to Feb 2016

Volunteer for British Heart Foundation, Edinburgh, UK:
Received customers and promoted values of the organization; Participated in monthly campaign and
brainstorming sessions; Facilitated branch office start-up, recruited, hired, trained and
Supervised staff of 15 fundraisers; Raised funds from local resources to aid children within the community

Nov 2013 to Sep 2015

Social care worker/Team Leader/Admin Assistant Social Care Alba, Edinburgh, UK
Promoted the highest degree of recovery, comfort and independence possible for mature adults by serving as
a Companion Care provider in Edinburgh; Assisted elderly with personal care activities on a daily basis
;Maintained perfect attendance record as a personal assistant/team leader/administrative assistant ;Mastered
proper service management skills , improving my accuracy to detail and active listening ;Conducted
research on various aspects of care in order to recommend the most suitable ones to clients

Feb 2013 to Oct 2013

Work/study experience at FUSINATO Enterprise in Golfe Juan, France
Performed general office duties; Dealt directly with customers; Handled and resolved customer complaints
with professionalism in order to reflect companys culture; Follow-up on customer interactions ; Provided
feedback on the efficiency of the customer service process ; Received and provided general information
about companys business in sales ;Laboratory maintenance ;Processed cash, checks and e-Check payments
received ; Training to improve Language skills in French

Feb 2012 to Feb 2013

Computer Lab Assistant , University of Roma Tre , Rome, Italy:
Provided technical assistant to computer users ;Assisted students and professors with software applications
and university related websites Provided administrative support

Oct 2011 to Jan 2014

Volunteer Teacher, CASA DELLA SPERANZA, VIVIANA LISI FOUNDATION, Sicily, Italy :
Worked as a volunteer teacher. Contributed in the elaboration and organization of literacy
Training courses and VET; Designed and launched comprehensive plan for social media outreach.; Provided
feasibility analysis for engagement of skill-based corporate volunteer programs as a resource for public
examinations

Oct 2007 to Jan 2011

Spa Receptionist, ***** Hotels in Taormina, Sicily
Provided guidance to clients on the procedures at the spa ; Answered phone calls, provided accurate
Information to clients ;Provided administrative support to the staff-management bodies in the capacity of PA
focal point in the office; Monitored staff/management issues and supported/advised management and staff
as appropriate to improve and resolve the issues; General administrative responsibilities; Provided technical
analysis and support to the management and planned process in the office as it relates to budget planning,
staffing, organization design

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 Curriculum Vitae 2017-18

Education Trainings/Other
Oct 2011 Oct 2012 Jun Present;
MSC in International Relations International Cross cultural training and Mandarin classes /
cooperation and development, 110/110 cum laude, Beijing, Dongcheng District Jiaokewen Training
University of Roma 3 , Faculty of Political Science, School
Rome Mar Jun 2016
Oct 2006 Oct 2009 Training for human rights: The right to freedom of
Bachelor Degree s in Politics and International Expression /Open course at EDX ,
Relations, 100/110 AMNESTY INTERNATIONAL
University of Catania Mar Jun 2016
Training for Human Rights : The Rights of Refugees
/Open course at EDX,
AMNESTY INTERNATIONAL
Nov Dec 2013
Training for International Electoral Observers
European, Inter-University Centre for Human Rights
EIUC, Venice

Foreign Languages Highlight of quaifcations

English Good managerial skills in Human Rights
(IELTS 7.0 ,Toefl ibt 92, Cambridge KET /PET) environment and Sound knowledge of human rights
French (Fair) issues in cultural, social and economic spheres
Italian (Native Speaker) Exceptional knowledge of policies pertaining to
Chinese (Basic, Studying) Human Rights procedures
Well-equipped to work in multi-ethnic and multi-
cultural environments
Proficient in techniques and approaches to tackle
sensitive human rights problems and exceptional
analytical, negotiating and judgment skill
Act with integrity and uphold our standards
Think strategically in support of the global big
picture
Partner and manage to create high performing
teams
Putting people first by acting with a simple human
touch

Publications


AFI at the Committee on the Right of the Child UN ,
Geneva Journal ISSUU Geneva 2017
Les 17 objectifs de dveloppement durable: Ariel Foundation International
SDGs Delegates Journal ISSUU - Geneva 2017
Rhetoric and Dialect in Legal Arguments according to Alessandro Giulianis studies
Rome, Faculty of Political Sciences, 2013
The study background on Common Law Lawyers ,
Comparative Law, Faculty of Political Sciences, Catania, 2009