 Do you have customers who use Salesforce.com?

 Do you often come across Contact Centers with a Salesforce.com backend?

 Ever said NO to customers asking for a telephony plug-in for Salesforce.com?

Well, what if we told you Salesforce.com is now Screen Pop and Telephony enabled?

Acqueon Technologies, an Avaya DevConnect Gold partner, is pleased to announce the launch of SF.com Connector for Avaya AES.
The SF.com Connector supports powerful telephony and data integration capabilities which can result in significant operational
savings in the Contact Center. Easy to install and engineered for Contact Centers of all sizes, the SF.com Connector helps your
customers get the most out of their Avaya and Salesforce.com investment.

Leverage the following Telephony functions on our SF.com Connector to reduce agent talk time and give both agents and
customers a superior experience.

 Make calls
 Receive calls
 Click & Dial

The powerful Data Integration functions of the Connector mean that users can

 have screen pop functionality

 validate their customers within seconds
 generate IVR traversal reports
 generate call history reports

The SF.com Connector for Avaya AES is just the latest addition to our award-winning product portfolio dedicated to Avaya
customers. Partner with Acqueon Technologies to provide robust, comprehensive Avaya solutions. Together we can help Avaya
users do more than just interact; we can help them relate to their customers – efficiently and cost effectively.

For more information on the product, please click here.

For enquiries, write to us at sales@acqueon.com

 Contact us at: US/EUROPE: +1 888 946 6878, +1 609 945 3139 | APAC/MEA: +91 44 6108 4800

About Acqueon: Acqueon Technologies Inc. (an Avaya DevConnect Gold Partner) specializes in developing products and solutions for the Customer Interaction Management (CIM) industry. These products and solutions use business logic to deliver a
distinctive customer experience by enabling organizations to not just interact with their customers – but relate. Acqueon products and solutions also offer a compelling Total Cost of Ownership (TCO), which is further enhanced by rapid deployment. Acqueon
products and solutions handle millions of transactions every day at multiple sites and are implemented across various verticals such as Banking, Insurance, Retail, Telecom, Healthcare, and Education among others, in over 17 countries. For more
information, please visit www.acqueon.com