Table of Contents

INTRODUCTION
..
1.

RESEARCH QUESTIONS

2.

OBJECTIVES OF THE STUDY

..
2.

THE SETTING

2 5.

LITREATURE REVIEW
.
.41.

BACK GROUND OF THE JOB SATISFACTION

42.

SIGNIFICANCE OF JOB SATISFACTION

.5
6.

CONCEPTUAL FRAME WORK AND DEVELOPMENT OF HYPOTHESIS

.
. 51.

Development of Hypothesis

. 77.

RESEARCH METHODOLGY
71.

Data collection
...
7i.

Primary Data

7ii.

Secondary Data
.
. 72.

Research approach

73.

Research instruments
.
84.

Operationalization of variables

85.

Resources

96.

Research procedure

97.

Sampling
..
9i.

Representative Sampling and Sample size

..
98.

ANALYSIS OF DATA
109.

LIMITATIONS OF THE RESEARCH

.. 1010.

SCHEDULE AND TIME

PLANNING
. 1011.

BIBILIOGRAPHY
11Appendix1 questionnaire

.. 12
INTRODUCTION:

-All over the world, it is simply realised that the job satisfaction reflects that an employee feels about his job.
Most people in employment experience a degree of satisfaction or dissatisfaction with their job. Moreover, they tend to be
more satisfied with some aspects of their job than the others. Job satisfaction is very important because it is directly or
indirectly involved with personal and organizational well-being. In subject of organizational behaviour, mainly six out
comes could be identified in relation to the job satisfaction i.e. job performance, organizational citizenship behaviour,
customer satisfaction, absenteeism, turnover and work force deviance. The
police force is involved in citizens affairs from birth to death in comparison to other organizations.

However, very little or no attempt took to evaluate the job satisfaction of police officers. More than eighty five
thousand police men are deployed in the country but not only government but also the department itself did not seriously
care of job satisfaction. If the police department did not evaluate job satisfaction, the ultimate result would be the poor
performance and the low productivity and these jeopardize the reputation of the police department.

This study will be carried out among officers of inspectorate (body of inspectors) of Nugegoda police division.
Nugegoda police division comprises 13 police stations and 1695 police officers belonging to various ranks working for
respective police stations.

The inspectorate (the body of Inspectors) consists of

Chief Inspectors, Inspectors and Sub Inspectors
. There are 190 officers altogether in police inspectorate. To the benefit of researching it is easy to use officers
belonging to the inspectorate because they are considered as first level or operational level managers. On one hand since it
is a huge number of officers, it is not practical to take all the police officers in Nugegoda police division as population and
on the other hand, the education level and the experience of most police officers of inspectorate would assist to measure
the criteria.

OBJECTIVES OF THE STUDY:-

The main objective of this research is to ascertain the job satisfaction of police inspectorate.Specific objectives of study
are as follows

To identify the factors those influence the job satisfaction of police inspectorate.

To assess the satisfaction level of inspectorate in Nugegoda police division

To ascertain the impact of job satisfaction to the Nugegoda

To offer alternative suggestions to improve the satisfaction level of police inspectorate.