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KB4012213 Win8
Or if you have Windows 10 you will need to verify the following are installed
The picture below shows you how to easily search for the KB.
5. What to do if:
a. KB Found: If you found the appropriate KB, then you need no further actions. Please
remember it is a good habit to connect your Chess Machine to the Atos Network (from
an office or via URA) once a month for at least four hours to keep your system healthy.
b. KB not found. If you did not find the KB, please click on the appropriate link (end of the
document) for your OS type to install the KB. You will need to reboot when the
installation is completed. Please do not skip the reboot as the process applies the patch
to your system.
Please note that you only need one of the two/three KB mentioned above.
WIN 10 - KB4012606 (1511 OS version) or KB4013198 (1607 OS version) or KB4013429 (1703 OS version)
Use the download link for your specific OS at the end of the document.
*To check which Windows 10 version you have go to Settings > System > About.
Please note: You need admin rights on your PC to perform the updates. If you do not have admin rights,
(you will get an error message while installing if this is the case) please ask the owner of the PC to sign in
on the PC or grant you admin rights via the self-service portal.
Should you encounter any problem, please call your Service Desk.
6. To Check for the Operating System version