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ERROR RECTIFICATION

1. KEYBOARD ERROR
CMOS setup(standard)
Keyboard
Keyboard PC/AT switch

2. FDD FAILURE (press f1 to continue)


CMOS setup(standard)
FDD drive
ID card
Bus (FDD) cable
Power supply cable

3. HDD FAILURE (press f1 to continue)


CMOS setup(standard)
HDD drive
ID card
Bus (HDD) cables
Power supply cable

4. CMOS FAILURE (press f1 to continue)


Battery
Improper settings
Battery Jumper

5. DISPLAY ERRORS (press f1 to continue)


Monitor
CMOS setup(standard)

FAU LT S

12. SET DEAD (No indicators glowing):

Check power supply cable


ON/OFF switch
Power supply
Power supply output units
Check power supply input cable condition and ON/OFF switch position. Cable may be internally open or
ON/OFF switch may be defective. If the input path (cable and switch) is normal check power supply
condition. The power supply inside may be efective. Check power supply line filters, rectifier unit, SMPS
output transistor ,transformer and input/output voltage fuse condition.

12. NO DRIVE DETECTION(HDD):

Check Hard disk,


Cable,
Supply and I/O cards condition,
Check hard disk condition, Hard disk may be internally failure or hard disk primary slave jumpers may be
misplaced, if the jumpers and hard disk condition is normal check hard disk supply. The hard disk supply may
be disconnected or supply may be bsent. If the supply is normal check hard disk BUS cable continuity and
condition. Cable may be internally open or cable connection may be reverse position, if the cable condition
and connection is normal check ID card condition, ID card may be defective or ID card Jumpers may be
misplaced. Check and replace ID card. If the ID card Built-in mother board (PCI mother board) check
CMOS setup, ID card address. If the address is normal, check ID card connectors. If the connectors, address
and jumpers condition is normal insert new ID card in I/O port.

3. NO COMPORTS WORKING:
SISI-CMTES VIJAYAWADA 1
Check comport connections,
Comport jumpers,
ID card condition.
Check comport connections, the comport connections may be in reverse or comport address may be
defective in CMOS setup. If the address and connections is normal check I/O card condition, I/O card may
be defective or I/o card jumpers may be defective. If the I/O card is built-in motherboard, check comport
address and comport connections. If the address and connections is normal insert new I/O card in I/o port
and disable on-board comports in CMOS setup.

12. NO LPT WORKING:

Check LPT port cable,


LPT port address,
BUS cable,
I/O card condition.
Check LPT port cable continuity and condition, port cable may be internally failure or cable may be in
reverse, if the port cable is normal check LPT address in CMOS setup. The address may be defective
correct the address. If the address and cable is normal, check I/O card condition and I/O card LPT jumper
setting. I/O card LPT jumper setting may be misplaced or I/O card may be defective, check and replace I/O
card.

12. SERIAL AND PARALLEL PORTS DEAD:

Check I/O card,


I/O card jumpers,
I/O card condition.
Check ports connection, port address and port jumpers settings, port address jumper settings may be
defective or port cabling may be defective. If the jumpers and cabling is normal check and replace ID card.

12. NO LIGHTNING (display information) BUT BEEPING SOUND IS NORMAL:

Check monitor,
Monitor supply cable,
Video display card,
Display card condition.
Check monitor indicator is glowing or not, if it is not glowing check monitor ON/OFF switch, monitor supply
cable and monitor power supply path. If the indicator is glowing check video display card connection and
condition. The display card connection may be defective or display cable may be internally failure. If the
display cable and connection is normal, check display card condition. The display card may be loose contact
or card may be defective or the video display card memory may be failure (VRAM).

12. FDD NOT WORKING:

Check floppy drive,


Cable, Supply,
I/O card condition.
Check floppy disk condition, Floppy disk may be internally failure, Check floppy disk supply. The floppy disk
supply may be disconnected or supply may be absent. If the supply is normal check floppy disk BUS cable
continuity and condition. Cable may be internally open or cable connection may be reverse position, if the
cable condition and connection is normal check ID card condition, ID card may be defective or ID card
Jumpers may be misplaced. Check and replace ID card. If the ID card Built-in mother board (PCI mother
board) check CMOS setup, ID card address. If the address is normal, check ID card connectors. If the
connectors, address and jumpers condition is normal insert new ID card in I/O port.

12. NO CD-ROM DETECTION:

SISI-CMTES VIJAYAWADA 2
Check CD-ROM supply,
CD-ROM condition,
BUS cable,
CD-ROM driver software.
Check CD-ROM supply condition and cable connection, the cable connection may be in reverse or the cable
connector may be internally failure. If the cable and supply path is normal, check CD-ROM condition. CD-
ROM may be internally failure. If the CD-ROM path is normal, check CD-ROM drivers software. The driver
software may be improper installation or CD-ROM accessible MSCDEX.EXE file may be corrupted or
AUTOEXEC.BAT and CONFIG.SYS files may be defected.

9. MEMORY IMPROPER CHECKING:

Check memory,
CMOS setup
Check memory condition and socket connections. The socket connections may be defective or memory type
may be mismatched. If the RAM and socket Connections is normal check CMOS setup memory parity check
condition.

12. AUTOMATIC REBOOTING:

Check reset switch,


Reset jumper,
System file condition,
System files may be affected with virus.
Check system reset switch, the reset switch may be loose contact or switch may beinternally affective. If the
switch connections and condition is normal, check reset switch jumper in mother board. The reset switch
jumper may be in ON condition. Change the jumper connection from reset mode to normal mode. If the
reset jumper condition is normal check the system files and software files. In the files may be defective.
Scan all files
(including system files) by using any virus scannersoftware.

12. SYSTEM HANGING:

Check system bootable files,


CMOS setup.
Mother board,
CPU heat shink fan.
Check system files condition, the system files may be affected with virus or IO.SYS or MSDOS.SYS files
may be corrupted. If the both system files is normal check COMMAND.COM file area. The COMMAND.COM
area may be modified. Scan all files by using any virus scanner software. If the system files and
COMMAND.COM is normal, check CPU, Heat shink fan. The heat shink fan may not be working.

12. SYSTEM SPEED BECOME A LOW:

Check system bootable files,


CMOS setup,
Mother board,
CPU heat shink fan.
Check system files condition, the system files may be affected with virus, IO.SYS or MSDOS.SYS files may
be corrupted. If the both system files is normal check COMMAND.COM file area. The COMMAND.COM
area may be modified, scan all files and COMMAND.COM area is normal, check CPU, heat shink fan, heat
shink fan is not working.

SISI-CMTES VIJAYAWADA 3
13. FLICKERING INFORMATION:

Check monitor connection,


Supply cable,
Monitor control card (display card).
Check monitor signal cable, the signal may be defective or monitor brightness control may be loose contact.
If the monitor and cable condition is normal check input supply cable. The input supply cable may be loose
contact. Check and replace supply cable. If the supply path is normal check video display card connections,
check video display card connected I/O slot. The connected I/O slot may be loose connection or the I/O card
may be defective. Check and replace display card. Before replacing the display card, check VRAM
condition.

14. SYSTEM NOT BOOTING (system files and COM files is normal condition):
Check hard disk partition tables,
CMOS setup,
CMOS setup boot sequence.
Check CMOS setup boot sequence condition and hard disk mode. If the mode and sequence is normal
check hard disk condition. The hard disk may be affected with virus. Boot the system from externally
(through fresh bootable floppy). After booting the system scan the hard disk and hard disk partition tables by
using any virus scanner, the partition tables may be affected with virus. After scanning the hard disk and
partition tables, restart the system by using power ON/OFF switch.

15. FDISK COMMAND NOT WORKING:


Check hard disk,
Fdisk command,
Hard disk partition table condition.
Before using FDISK command scan the hard disk by using any virus scanner, after completing the scanning
check hard disk partition by using FDISK command, after scanning also FDISK command is not working
check FDISK command and hard disk mode in CMOS setup.

16. FLOPPIES NOT READING BUT NO FDD ERROR:


Check floppy disk condition,
CMOS setup FDD reading setup.
Check floppy drive condition, the floppy drive reading head motor may be failure or reading head may be
defective. If the reading head motor and head is normal, check floppy drive drum motor. The drum motor
may be not rotating. Check and replace floppy disk drive. Before replacing the floppy drive, check CMOS
setup floppy reading address.

17. SET DEAD BUT ALL INDICATORS GLOWING:


Check mother board supply,
CPU condition,
Pulse goods signals (P.G signals).
Check power supply output P.G signals and mother board input supply connections ( +5v, 12v, -5v, -12v, P.G
signals and ground). In this input connections any one supply connection may be absent. If the supply
condition is normal check CPU and BUS control IC's. The CPU may be internally fai lure. Check and replace
CPU. Before replacing the CPU check BUS control IC's and memory IC's.

******

SISI-CMTES VIJAYAWADA 4

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