A

PROJECT REPORT
ON
POTENTIAL DEMAND OF INDIABULLS HOME LOAN
FROM INDIABULLS HOUSING FINANCE LTD.
A report submitted to BSD, Greater Noida for the fulfillment of full time
Post Graduate Diploma in Business Management.

SUBMITTED TO: SUBMITTED BY:

Prof.Rajesh Hari Om Pandey

Business School Of Delhi,G.NOIDA (ENR No.200910139)

Batch- 2009-2011

BUSINESS SCHOOL OF DELHI

SUNSHINE EDUCATION SOCEITY
KNOWLEDGE PARK- III, GREATER NOIDA.
PREFACE
 Marketing is a dynamic field. Since 1920, many crucial and dramatic changes have

taken place in the field of marketing. In the past there were certain product those acquired

important places at certain point of time. But business today faces three major challenges and

opportunities: globalization, advance in technology, and deregulation. So in new innovation

certain products acquired important places in the market.

In todays business scenario Banking Sectors have acquired an important place.

Housing finance is one of them. There are various Home finance companies that are coming in

the market to give loan to the customer, so that people can easily build a flat/building in a short

period of time. They are giving plenty of opportunity to the potential customer that customer can

take the required loan in a minimum time period and repay the loan within the time frame.

Here in this project, I have met with different customers who are willing to take Home

loan to purchase a building/flat. I have made an emphasis on the preference of consumers while

taking the loan. Also I wanted to know the factor that customer want to know while taking a

Home loan.
TO WHOM IT MAY CONCERN

This is to certify that the project work done on Potential Demand of

INDIABULLS HOME LOAN submitted to BUSINESS SCHOOL OF DELHI, Greater

Noida by Hari Om Pandey in partial fulfillment of the requirement for the award of degree of PG

Diploma in Business Management, is a bonafide work carried out by him under my supervision

and guidance. This work has not been submitted anywhere else for any other degree/diploma.

The original work was carried in Indiabulls Housing Finance Limited.

Date:
ACKNOWLEDGEMENT

Wishing to do things in a perfect way was always there and for that a proper

beginning was absolutely necessary. While choosing a path to achieve a goal, it is always

possible to get misled sometimes and end is something that one had never intended which

simultaneously spoils ones time, energy & creativity. But that did not happen with me due to

many reasons but most of all due to some people who always guided when it seems to be a very

rough path ahead. Recognition comes after achievement and achievement sometimes depends on

avail of an opportunity. So before getting in to the thick of thing I would add a few heartfelt

words for the people who were part in the development of the project in numerous ways. People

who gave me support from the day one. Firstly I am very greatly to Mr. Vinod Kumar (Branch

sales manager) for having a faith in me, giving me a chance.

I would like to thank our project guild Mr. Shailender Mahajan (Sr. manager) for his

willingness; Dedication and support the toil he has taken to lead me through various phases in

the development of the project cannot have any match.

I am very thankful to Mr. Rajesh kumar & Prof.Yashpal for their support and

esteemed suggestions.

Last but not the least we would like to thank our parents, friends and classmates who

has supported us emotionally and financially for the successful completion of this summer

training project.

HARI OM PANDEY
BSD, G.NOIDA
DECLARATION

It is hereby declared that this project is an original work done by Mr. HARI OM PANDEY

on behalf of BUSINESS SCHOOL OF DELHI, Greater Noida for the partial fulfillment of

postgraduate diploma in business management (equiv. to MBA). All rights reserved. It is the

property of the institute, any unauthorized use of this project is strictly prohibited, and any use of

project without written permission from the institute will be considered illegal.

Hari Om Pandey

TABLE OF CONTENT

Chapter No. Subject Page no.

 1. Executive summery
2.Objective
3. Synopsis
4. Methodology
5.Literature review
Chapter:01 Introduction
1. Company Profile
2.Trade profile
3.Business/Marketing Strategy of the Company
4.Management Hierarchy
5.Procedure and Drafts
5.Comparision with other Business
6.Tax Aspect
7.Company Assignment
CHAPTER:02 1.Analysis and Presentation of Data
2.Table of Charts and Figures
3.Findings
4.Suggestions
5.Limitations
6.Conclusion
Chapter:03 1. Biblograph
2. Word of Thanks.
EXECUTIVE SUMMARY

I have undertaken the Summer Training Project in INDIABULLS HOUSING

FINANCE LTD in NOIDA.

During my Summer Training project I got various facts and figures, which shows the

number of customers to whom I personally deal to know the demand of Home loan in the

Market.

The facts and figure that I got from the Organization were primary in nature.

In conducting this Summer Project I faced several hurdles in my way like, some customers are

not responding at all, Other Bank Agent are also interested in the process. They are also

interfering in this process to take the potential customer to take their Banks loan. Despite facing

these problems I am satisfied with the outcome and results. I hope those who will refer my

project, I am sure it will be immense help to them.

OBJECTIVE

AIM: To make corporate tie-ups.

To find out whether companys are preferring Home loan or not.

To find out the demand of loan while purchasing land/building./flat.

To find out whether people are preferring Iniabulls Home loan or not.

To find out whether people are preferring other Banks Home loan or not,

like. SBI, IDBI, HDFC Banks loan

To find out what are the basic criteria on the basis of which people prefer to

take Home loan.

The specific objective of the job is:

To meet HR of different companies to deal with Home loan.

SYNOPSIS
PROJECT TITLE: POTENTIAL DEMAND OF INDIABULLS HOME LOAN

OBJECTIVE: To find out the demand of Home loan among the people of

various classes.

TRAINEE: HARI OM PANDEY

2009-11 batch PGDBM
ENR NO-200910139
BSD, G.NOIDA

PROJECT GUIDE: Mr. VINOD KUMAR

LOCATION MANAGER
INDIABULLS HOME LOANS
NOIDA

AREA COVERED: NOIDA AND GREATER NOIDA

DATA COLLECTION METHOD: PRIMARY DATA THROUGH TELEPHONIC AND

PERSONAL CONTACT

RESEARCH DESIGN: EXPLORATORY.

SUBMITED TO: Prof. RAJESH KUMAR

BSD, G.NOIDA
 METHODOLOGY

Methodology includes the overall research procedures, which are followed in the

research study. This includes Research design, the sampling procedures, and the data collection

method and analysis procedures. To broad methodologies can be used to answer any research

question-experimental research and non-experimental research. The major difference between

the two methodologies lies in the control of extraneous variables by the intervention of the

investigator in the experimental research.

A) RESEARCH DESIGN

A research design is defined, as the specification of methods and procedures for

acquiring the Information needed. It is a plant or organizing framework for doing the study and

collecting the data. Designing a research plan requires decisions all the data sources, research

approaches, Research instruments, sampling plan and contact methods.

Research design is mainly of following types: -

1. Exploratory research.

2. Descriptive studies

3. Casual studies

EXPLORATORY RESEARCH

The major purposes of exploratory studies are the identification of problems, the

more precise Formulation of problems and the formulations of new alternative courses of action.

The design of exploratory studies is characterized by a great amount of flexibility and ad-hoc

versality.
DESCRIPTIVE STUDIES

Descriptive research in contrast to exploratory research is marked by the prior

formulation of specific research Questions. The investigator already knows a substantial

amount about the research problem. Perhaps as a Result of an exploratory study, before the

project is initiated. Descriptive research is also characterized by a Preplanned and structured

design.

CASUAL OR EXPERIMENTAL DESIGN

A casual design investigates the cause and effect relationships between two or more

variables. The hypothesis is tested and the experiment is done. There are following types of

casual designs:

I. After only design

II. Before after design

III. Before after with control group design

IV. Four groups, six studies design

V. After only with control group design.

VI. Consumer panel design

VII. Exposit facto design

B)
DATA COLLECTION METHOD

PRIMARY SECONDARY

Direct personal Interview

Indirect personal Interview Published Sources Unpublished Sources

Information from correspondents Govt.publication

Mailed questionnaire Report Committees & Commissions

Question filled by enumerators. Private Publication

Research Institute

PRIMARY DATA

Primary data are those, which are collected for the first time and are thus original in

characters. Primary data are in the shape of raw materials to which statistical methods are applied

for the purpose of analysis and interpretation. After statistical treatment the primary data lose

their original shape and become secondary data.

SECONDARY DATA

Secondary data are those which have already been collected by some other persons

and which have passed through the statistical machine at least once. Secondary data are usually

in the shape of finished products since they have been treated statistically in some form or the

other.

QUESTIONNAIRES: - There are four types of questionnaires:

 1. Disguised structure

2. Disguised non structure

3. Undisguised structure

4. Undisguised non structure

C SAMPLING METHODS:

In statistics, the term population or universe means any finite or infinite collections of

individuals and sample means a part of population, or a subset from a set of units, which is

provided by some process or other, usually by deliberate selection with the object of investigating

the properties of the parent population or set.

Broadly speaking sampling methods can be divided into two parts: -

1. Probability Sampling: It is a method of sampling in which the probability of a unit

being selected is known. It can be categorized under following sub types: -

a) Simple Random Sampling

b) Stratified Random Sampling

c) Systematic Sampling

d) Cluster Sampling

e) Multi stage Sampling

f) Area Sampling

2. Non-Probability Sampling: It is a method of sampling in which the probability

of a unit being selected is not known. It can be categorized under following sub

types: -
 a) Quota Sampling

b) Judgment Sampling

c) Convenience Sam

LITERATURE REVIEW

During my summer training in ICICI HOME FINANCE, I came to know about the

realities of the corporate world. There was a lot of difference in the practical and theoretical part.

ICICI HOME FINANCE has done a great job to satisfy the customer. They are giving much

emphasis on satisfying the customers who are taking home loan for their flat/plot.
 To differentiate between the theory and the practical part, I am giving some facts.

they have been given below accordingly.

APPROVED BORROWER ENTITIES

The following applicants are eligible for applying home loans. The approved

borrowers entities under RAAC are defined in terms of their residential status and employment

category respectively

The eligible entities are as follows:

1. RESIDENT INDIANS

Salaried

Self employed- professional (SEP)

Self employed non professionals (SENP) (inc. of both retail and non retail)

Retail customer is defined as a customer applying for loan uptoRs.5lakhs and tenor of

15 years

Non-retail customer is defined as a customer applying for loan above Rs.5lakhs and

maximum tenor of 10 years

2. NON-RESIDENT INDIANS- (including NRIs and PIOs)

Salaried

INTRODUCTION

To own a house is every man and womans dream. Some have a sentimental attitude

towards possessing their own home. They view their home as a haven to which they can retire in

old age. For others, investment in real estate is a business proposition a way to multiply their

money. Builders and property developers use both sentiments and desire for monetary gains to

make a quick buck themselves. However, the most important role in this scenario remains that
of the consumer himself. When a consumer wants to purchase a flat/plot, he will see all the legal

documents that are with the seller or not. After purchasing the flat/plot, the process of granting

home loan to the desired customer. The loan amount is based on the income of the customer, the

area of land/flat/plot, location of the purchased flat/plot/land.

The basic requirement of the consumer in our country is to have a simple,

inexpensive, expeditious redressal mechanism. INDIABULLS home finance company has given

a unique opportunity to the customer so that the consumer can get the home loan in the minimum

time frame. The documentation phase is quite easy, so that the customer can get the home loan

very easily.
INTRODUCTION TO THE ORGANIZATION
INTRODUCTION TO THE ORGANIZATION

Indiabulls Financial Services Limited was incorporated on January 10, 2000 as M/s Orbis
Infotech Private Limited at New Delhi under the Companies Act, 1956 with Registration
No. 55 - 103183. The name of Company was changed to M/s. Indiabulls Financial Services
Private Limited on March 16, 2001 due to change in the main objects of the Company from
Infotech business to Investment & Financial Services business. It became a Public Limited
Company on February 27, 2004 and the name of Company was changed to M/s. Indiabulls
Financial Services Limited. And Now this company has achieved milestone by voted as
The Youngest Company of the year in ET500

Indiabulls Financial Services Ltd is a public company and listed on the National Stock
Exchange, Bombay Stock Exchange, Luxembourg Stock Exchange and London Stock
Exchange. The market capitalization of Indiabulls is approx US $ 800 million, and the
consolidated net worth of the company is approx US $ 400 million. Indiabulls and its group
companies have attracted US $ 300 million of equity capital in Foreign Direct Investment
(FDI) since March 2000

Indiabulls ranks at 82nd position in the list of most valuable companies in India. Indiabulls
is promoted by three engineers from the Indian Institute of Technology (IIT) Delhi. Foreign
Institutional Investors (FIIs) and foreign funds hold over 60 percent shareholding of
Indiabulls. Some of the large shareholders of Indiabulls are the largest financial institutions
of the world such as Fidelity Funds, Capital International, Goldman Sachs, Merrill Lynch,
Lloyd George and Farallon Capital. There are approximately over 40,000 shareholders of
the company.
Indiabulls Financial Services is a retail financial services company providing a diverse
array of financial products and services, through its nationwide network of over 300
Indiabulls offices, and services over 2,50,000 clients spread across 110 cities in India.
Indiabulls, along with its subsidiary companies, offer consumer loans, brokerage and
depository services, personal loans, home loans and other financial products and services to
the retail markets.
Indiabulls, which has a workforce of over 10,000 full time employees, reported US $ 60
million in Profit Before Tax and US $ 45 million in Net Profit for the first nine months of
the current financial year.

Philosophy: -

Indiabulls has created a unique organization that is designed for you the Smart Investor .
it passionately believe in the Smart Investor who wants to make his own educated
investment choices and demands world class access to a full range of services and products
ranging from Equities to Insurance, combined with the highest level of integrity, service
and professionalism.

Indiabulls is a full service investment firm offering clients access to a tremendous range of
financial services from 135 locations across 95 cities. We have a strong team of over 1000
Client Relationship Managers focused on serving customers unique needs. Our world class
infrastructure, built with tens of crores of investment, provides our clients with real-time
service, multi-channel & 24/7 access to all information and products. As we've expanded
and developed to serve the needs of all kinds of investors, we've been guided by one
underlying philosophy: You come first.

We are proud to introduce to you Indiabulls Professional NetworkTM that offers real-time
prices, equity analysis, detailed data and news, intelligent analytics, and electronic trading
capabilities, right at your finger-tips. This powerful technology is complemented by our
knowledgeable and customer focussed Relationship Managers who are available to help
with your financial planning and investment needs.

About Founders: -

The fast paced growth, diversification and consolidation of the Group has been
possible due to the vision and leadership of the co-founders of Indiabulls.
Sameer Gehlaut is the Chairman, CEO and Whole Time Director of Indiabulls. Sameer is
an engineer from IIT, Delhi (1995) and has worked internationally with Halliburton in its
international services business in 1995. He has utilized his experience with the international
best practices and professional work culture at Halliburton to lead Indiabulls successfully.

Rajiv Rattan is the President, CFO and Whole Time Director of Indiabulls. Rajiv is an
engineer from IIT, Delhi (1994) and has rich experience in the oil industry, having worked
extensively across the globe in highly responsible assignments with Schlumberger. Rajiv
has managed remote exploration projects providing evaluation services for different clients
in India as well as abroad.

Saurabh Mittal is a Director at Indiabulls. Declared the best graduating student in IIT,
Delhi in (1995), Saurabh was also one of the engineers selected by Schlumberger to work
for its international services business in 1995 and gained experience of working in various
global locations. He graduated as a Baker Scholar with an MBA from the Harvard
Business School. He has also developed in-depth understanding of international financial
markets.
 Reliance Mutual
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ULIP Ing INDIABULLS ICICI SBI

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 INDIABULLS OVERVIEW

Current principal business activities include securities broking, loan against shares, consumer
finance and real estate development

Also offers an array of other financial services products, including depository services, equity
research services, third party financial and insurance product sales and commodities trading

Sustained high growth: (FY06-FY07)

o Revenues - 264%

o Earnings - 129%

Exponentially increasing client base : In excess of 2,60,000

Sameer Gehlaut, Rajiv Rattan and Saurabh Mittal started Indiabulls Group by acquiring a
minor brokeragecompany, Orbis Securities, in 1999.

The group started it business as a stock-brokerage firm and pioneered online brokerage
business in India before diversifying into other financial services areas such as consumer
credit (2004) and mortgages (2005).

 The group recently entered the Power generation business and aims to have more than
5000 MW of power generation under construction before 2008 end. The three founders
today control the Indiabulls Group.

The history of Indiabulls financial services ltd began when three graduates from IIT New
Delhi,namely Sameer Gehlaut, Rajiv Rattan and Saurabh Mittal started Indiabulls Group
by acquiring a minor brokeragecompany, Orbis Securities, in 1999. The group started it
business as a stock-brokerage firm and pioneered online brokerage business in Indiabefore
diversifying into other financial services areas such as consumer credit (2004) and
mortgages (2005). The group partnered with Farallon Capital to purchase land-
markbombay land assets and is currently building one of the largest integrated commercial
real estate projects in India (valued at more than $2 billion). The group recently entered the
Power generation business and aims to have more than 5000 MW of power generation
under construction before 2008 end.The three founders today control the Indiabulls Group.
 Application Process

The moment the customer decides to buy a home, he can put in his application. Yes,

he can apply for a loan even before he has selected the property.

The property need not even be in the same city where he is residing. The only

condition being that Indiabulls has home loan operations in both the cities.

Should there be a change in his financial status or plans, he can withdraw his sanction

within 6 months of approval.

However, we are always ready to assist our customers in the event of legitimate

problems. And, we might reconsider this if we find that there are satisfactory reasons for the

delay. And, neither would Indiabulls home finance company charge him extra for this delay.

If it is refinancing you are interested in, it is possible within 6 months from the date of

Purchase of property.

Sanctioning

DOCUMENTS:
 Passport size photograph

Age Verification-

Pan Card

Voters ID

Passport

Driving License

Bank statement for the last 6 months

Income Documents e.g. latest Form 16, Certified IT returns for latest 3 years.

Processing Fee check. Loan Enclosure letter.

These are the documents required for sanctioning a loan. The customer may be asked

to submit further legal documents if required by Indiabulls or its approved lawyers.

Do retain photocopies of all documents being submitted by the customer.

Disbursement

The loan will be disbursed after the customer identification and select the property or

home that he is purchasing and on his submission of the requisite legal documents.

While the customer you may be under the impression that the list of documents asked

for is rather extensive, please note that it is for his own good. Each and every single document

asked for will be verified and checked to ensure his safety.

This may take some time but Indiabulls home finance want to ensure a clear title and

will complete all the legal and technical verifications to ensure that the customer has full rights to

his home.

The 230 A Clearance of the seller and / or 37I clearance from the appropriate income

tax authorities (if applicable) is also needed.

 On satisfactory completion of the above, on registration of the conveyance deed and

on the investment of your own contribution, the loan amount (as warranted by the stage of

construction) will be disbursed by Indiabulls.

The disbursement will be in favour of the builder/seller.

List of documents for disbursement

Standard documents:

Loan Agreements Disbursement Requests Post-dated cheques Personal guarantors

documents, as the case may be

Some documents are specific to each state. For further information, please contact the

nearest office.

Interest Rates for Resident Indians

Adjustable Rate Loans: Special offer-0% processing fee

Adjustable Rate Home and loans

Adjustable office premises Loan

Loan against property

Fixed Rate Loans:

Home loan

Land loan

Office Premises loan

Loan against Property

Adjustable Rate Loans

Home Loans/Land Loans: Special Offer 0% processing fee

 Indiabulls Bank Home Loans has dropped the rates on Adjustable Rate Home Loans

(ARHL), starting from January 17, 2003. The interest rate on these loans is linked to the and

moves up or down with the Indiabulls Home PLR The Indiabulls Home - PLR for Indiabulls

Home Loans is currently 10.25% p.a.The EMI table for ARHL is given below:

Floating rate

Tenure [yrs] Rate of interest EMI per Lac

Upto 5years 8.75% 2064

6 - 10 years 9.25% 1281

11 - 15 years 9.75% 1060

16 - 20 years 9.75% 949

Interest calculated on basis of monthly rest.

Maximum Tenure of 20 years.
0% * Processing Fee till May 31st 2003.
No fee for part prepayment.
Interest rates would be adjusted periodically with change in Indiabulls Home PLR

Office Premises Loan

The current rate of interest for these loans is 12.00% for all tenures. The interest rate
on these loans is linked to the Indiabulls Home PLR and moves up or down with the Indiabulls
Home PLR. The EMI table is given below

Floting Rate
Tenure [yrs] Rate of interest EMI per lac
5 12.00% 2225
10 12.00% 1435
15 12.00% 1201
 Interest calculated on basis of monthly rest.
Maximum Tenure of 15 years.
0% * Processing Fee till May 31st 2003.
A pre-payment fee of 2% on the amount prepaid, either in part or full.

Loan Against Property

The current rate of interest for these loans is 11.50% for residential property and

12.50% for commercial property. The interest rate on these loans is linked to the Indiabulls

Home PLR and moves up or down with the Indiabulls Home PLR The EMI table is given below

Interest calculated on basis of monthly rest.

Residential floating Commercial Floating Maximum
Tenure (yrs) ROI EMI/lac ROI EMI/lac Tenure of 15
5 11.50% 2200 12.50% 2250 years.
10 11.50% 1406 12.50% 1464
0% 15 11.50% 1169 12.50% 1233 * Processing
Fee till May 31st 2003.
No fee for part prepayment.

Out of pocket stamp duty charges shall be payable by the customer as applicable. We

are required to execute a Memorandum of Entry with the applicable stamp duty. The cost of

stamp duty in states, where it is applicable, will be borne by the customer.

Fixed Rate Loans

Home Loan: Special offer - 0% processing fee

 Indiabulls Home Loans has now brought Fixed Rate Home Loans

at par with Adjustable Rate Home Loans, starting from January 17,

2003. The EMI table for Fixed Rate Home Loans is given below:

Fixed Rate
Tenure [yrs] Rate of interest EMI per lac
Upto 5years 8.75% 2064
6 - 10 years 9.25% 1281
11 - 15 years 9.75% 1060
16 - 20 years 9.75% 949
21- 30 years 10.25% 897

The interest rate is calculated on a monthly reducing basis.

0%ProcessingFeetillMay31st2003

No fee for part prepayment.

Land Loan

Indiabulls Bank Home Loans has dropped interest rates on

Land Loans, starting from January 17, 2003. The EMI table for

Land Loans is given below:

Tenure Rate of interest EMI per lac

Upto 5years 8.75% 2064
6 - 10 years 9.25% 1281
11 15 years 9.75% 1060
16 20 years 9.75% 949

The interest rate is calculated on an monthly reducing basis.

0%ProcessingFeetillMay31st2003.
 No commitment fee.
No fee for part prepayment.

Office Premises Loan

Fixed rate
Tenure [yrs] Rate of interest EMI per lac
5 12.00% 2225
10 12.00% 1435
15 12.00% 1201

The interest rate is calculated on an monthly reducing basis.

0% * Processing Fee till May 31st 2003.

A pre-payment fee of 2% on the amount prepaid, either in part or full.

Loan against Property: Special offer - 0% processing fee

Residential-Fixed Commercial-Fixed
Tenure (yrs) ROI EMI/lac ROI EMI/lac
5 11.50% 2200 12.50% 2250
10 11.50% 1406 12.50% 1464
15 11.50% 1169 12.50% 1233

The interest rate is calculated on monthly reducing basis.

Loans against commercial property shall be offered only to doctors.
0%ProcessingFeetillMay31st2003.

No fees on part prepayment.

 Out of pocket stamp duty charges shall be payable by the customer as applicable. We
are required to execute a Memorandum of Entry with the applicable stamp duty. The cost of
stamp duty in states, where it is applicable, will be borne by the customer.
Indiabulls Home- Prime Lending Rate

The Indiabulss Home-PLR for Indiabulls Home Loans is currently 10.25% p.a.
Indiabulls Bank Home Loans is pleased to announce a very special offer - If you get
your home loan sanctioned before May 31st 2003, you don't pay any processing fee. 0.5%
Administration Fee applicable.

REPAYMENT

The repayment start after the final disbursement is over. For customer satisfaction few

are the derived question to answer their question.

What is the repayment tenure?

Loan against property - Maximum loan tenure of 15 years. Office premise loan -

Maximum loan tenure of 15 years. Home loan - Maximum loan tenure of 30 years.

How is the loan repaid?

All loan repayments are done via equated monthly installments (EMI).

What is an EMI?

An EMI refers to an equated monthly installment. It is a fixed amount which you pay

every month towards your loan. It comprises of both, principal repayment and interest payment.
When does the repayment start?

EMI payments start from the month following the month in which the full

disbursement has been made.

How is the EMI paid?

The EMI is to be paid every month through post-dated cheques (PDCs) or direct

deductions from your salary. If you are opting for PDCs, then you will have to provide 36

upfront. The PDCs are to be dated on the 1 st of every month. However, if you receive your salary

a few days later, no problem. We provide the flexibility of dating the cheques for the 7 th of the

month.

What if a PDC bounces?

In the case of a bounced cheque or delayed payment, charges and outstanding dues

will be charged as per the prevailing company policy. You can replace old PDCs with new ones

within 5 - 7 working days.

What is pre-EMI interest?

In the case of part disbursement of the loan, monthly interest is payable only on the

disbursed amount. This interest is called pre-EMI interest (PEMI) and is payable monthly till the

final disbursement is made, after which the EMIs would commence.

When do I pay PEMIs?

The first PEMI is payable by cheque by the end of the month in which the disbursement is made

and each subsequent PEMI at the end of every month till the commencement of EMI.

INDIABULLS HOME LOAN

Attractive interest rates Door-step service from enquiry stage till final disbursement No

guarantor required Can transfer your existing high-interest rate loan Home Safe -free property

insurance with every home loan Free personal accidental insurance Special 100% funding for

select properties.

EligibilityHome loan

You must be at least 21 years of age when the loan is sanctioned.

The loan must terminate before or when you turn 65 years of age or before

retirement, whichever is earlier.

You must be employed or self-employed with a regular source of income.

Land loan

You must be at least 21 years of age when the loan is sanctioned.

The loan must terminate before or when you turn 65 years of age or before

retirement, whichever is earlier.

You must be employed or self-employed with a regular source of income.

You must be purchasing a plot of land for residential use.

The purchase has to be from a development authority or from a registered co-

operative society.

The purchase of the land must be for the construction of a house.

The plot of land must be clearly demarcated with clear boundaries.

Office premise loan

You must be at least 21 years of age when the loan is sanctioned.

The loan must terminate before or when you turn 65 years of age.

You must be self-employed with a regular source of income.

The loan can be for the purchase / construction / extension of a non-residential

property.

A loan for renovation or improvement will be given only at the time of

acquisition of property.

Professionally qualified and self-employed individuals (doctors, pathologists,

chartered accountants, cost accountants, company secretaries, architects, engineers,

consultants, lawyers, chemists) can apply.

A minimum of 3 years work experience is a must.

Loan against property

You must be at least 21 years of age when the loan is sanctioned.

The loan must terminate before or when you turn 65 years of age or before

retirement, whichever is earlier.

Your must be employed or self-employed with a regular source of income.

You must be the owner of a self-occupied property.

Loan Amount

A number of factors are taken into account when assessing your repayment capacity.

Your income, age, number of dependants, qualifications, assets and liabilities, stability/

continuity of your employment/ business are some of them.

However, there are ways by which you can enhance your eligibility.

If your spouse is earning, put him/her as a co-applicant. The additional income

shall be included to enhance your loan amount. Incidentally, if there are any co-

owners they must necessarily be co-applicants.

Did you know that your fiance's income can also be considered for

sanctioning the loan on your combined income? The disbursement of the loan,

however, will be done only after you submit proof of your marriage.

Providing additional security like bonds, fixed deposits and LIC policies may
also help to enhance eligibility.
While there is no need for a guarantor, it could be that having one might enhance your

credibility with us. If so, our loan officer would provide you with the necessary details.

The final amount to be sanctioned will depend on your repayment capacity. However,

what you ultimately are entitled to will have to conform within the limits fixed for each loan.
 Also, when the company looks at the total cost, registration charges, transfer charges

and stamp duty costs are included.

PROCESS

Phase-1- The Sanction Process

Normally it would take 4-7 working days for the sanction process from the date of all the

documents at IHFC

The customer calls to the customer care center

The representative visits the customer and explains the loan product

The customer provides all the income and personal documents as listed in the

brochure.

The representative visits the customer to validate information.

Documents are credit appraised and decision taken on the sanction of the loan.

INDIABULLS offer letter along with a list of legal documents required is delivered

to the customer.
Phase 2-The Disbursement Process.

Normally it would take 4-7 working days for the disbursement process from the date

of receipt of all the documents at IHFC.

When the customer needs a disbursement, he calls to ICICI.

The representative visits them and collects legal Documents, Loan Documents and

PDCs from the customer.

An IHFC lawyer vets the legal documents.

An IHFC site Engineer visits the property to verify stage of construction.

Disbursement cheque is prepared.

The disbursement cheque is delivered to the customer.

Fees and Rate of Interest

The processing and Administrative fees and rate of interest shall be applicable as per

the product.

Loan Documents

The loan documents required to be executed by all borrowers to the loan are-

Loan Agreement.

Declaration.

Promissory note.

Power of Attorney.

And or any other documents as applicable

 A personal Guarantee or any other collateral security should be provided before

disbursal if specified as per the sanction letter.

Repayment of the loan shall be done as follows:

On part Disbursement, the customer will have to pay pre-EMI interest (simple interest

on the amount disbursed) until final Disbursement.

On full Disbursed, the customer will have to pay EMI confirming both interest

and principal.

Repayment of the above can be made in any of the following ways:

Post Dated Cheque

Deduction at source from the employer, kindly collect the document for the same

from the banks representative.

Standing instructions from an INDIABULLS account. Kindly collect the

documentation for the same from representative.

In order to facilitate the payment of pre-EMI interest due, the bank has arranged for

drop boxes at convenient locations. The customer can drop the pre-EMI cheque in

any of the authorized SKYPARK collection boxes.

Guidelines for drawing Post Dated Cheque (PDCs)

The bank request the borrower to kindly note the following guidelines while issuing

post Dated Cheques:

1. Please issue 36 PDCs at the time of final disbursement .In case of NRIs please issue

60 PDCs at the time of final disbursement.

 2. Please fill the amount of EMI as mentioned in the sanction letter or as indicated to

the borrower by IHFC.

3. The cheque should be: (a) Drawn in favour INDIABULLS Home Finance Co. Ltd.

(b) Crossed and marked A/c payee only. Cheques have to be dated similarly for

each month (e, g.1/1/2003,1/2/2003and so on).

4. Please ensure that the cheques are in serial number (e, g. cheque No.1 is dated

1/1/2003,then cheque No.2 should be dated 1/2/2003 and so on).

5. While issuing PDCs please ensure that (a) All cheques carry borrowers signature; (b)

Each cheque carries borrower savings/current A/c No and branch details.

6. In case of overwriting or correction on the cheque, please sign in full at the place of

overwriting or correction.

7. Please ensure that adequate balance is maintained in the account from which the

PDCs are issued.

List of the property documents to be submitted by the Borrowers:

1. INDIABULLS Housing Finance Ltd. Acting for itself and as duly constituted

attorneys for and on behalf of Indiabulls Ltd, herein after collectively (or singly as the

context may required to as IHFC in this document.

2. The borrower must retain photocopies of all documents being submitted by the

borrower for future reference.

3. The customer may asked to submit further legal documents if required by IHFC or its

approved lawyers.

4. Disbursals will be subject to 230 A Clearance of the seller and/or 37-I Clearance from

the appropriate Income Tax Authorities, if applicable.

 5. No disbursals will be made if the Registration of the conveyance deed is pending

market value clearance.

Documents to be submitted if the property is

A. Constructed on a freehold Plot:

1. Original stamped and Registered Sale Deed in the borrowers favour.

2. All previous Registered Sale Deed in original.

3. Advocates Title Report for the last 13 years in detail indicating the chain of

ownership and encumbrances, if any along with the search fee receipt.

4. Stamped undertaking from the borrower stating that from D and completion

certificate shall be given to IHFC/the security trustee nominated by IHFC as and

when received by him.

5. Proof of the payment made to the seller for purchase of the plot.

B.I. In cases where the plot is purchased /leased from DDA, Noida, G.Noida, GDA

1. Registered sale /lease Deed in the borrowers favour in original.

2. Permission to mortgage in favour of IHFC/its security trustee from the appropriate

authority such as DDA, Noida, G.Noida, GDA etc.

3. Advocate s title report for the last 13 years in detail indicating the chain of

ownership and encumbrances, if any along with search fee receipt.

4. Stamped undertaking from the borrower stating that from D and completion

certificate shall be given to IHFC/the security trustee as and when received by him

(draft 1 attached).
 5. Proof of the payments made to the relevant authority till date.

B.II. In cases where the plot is purchased /sub-leased from co-operative housing societies.

1. Registered sale /lease Deed in the borrowers favour in original.

2. Permission to mortgage in favour of IHFC/its security trustee from the appropriate

authority such as DDA, Noida, G.Noida, GDA etc

3. Advocate s title report for the last 13 years in detail indicating the chain of

ownership and encumbrances, if any along with search fee receipt.

4. Stamped undertaking from the borrower stating that from D and completion

certificate shall be given to IHFC/the security trustee as and when received by him

(draft 1 attached).

5. No objection certificate from the society.

6. Proof of the payments made to the society till date.

C. Constructed on plot allotted by Haryana Urban Development Authority (HUDA).

1. Allotment letter in original.

2. Possession letter in original.

3. Stamped and registered conveyance deed in original.

4. Permission from HUDA to mortgage the plot in favour of IHFC.

5. Non encumbrance certificate from HUDA.

6. Proof of the payment made to HUDA till date.

7. DPC/Roof level certificate from HUDA.

DPC is the Damp Proof Course Certificate given by HUDA when construction at

plinth level reaches 18 inches or when roof level is reached. The DPC or Roof level certificate
indicates that heights and depths of the construction have been maintained according to the

sanction plan. On completion of the construction, this is re-checked by HUDA.

Additional document to be submitted in cases where the plot is acquired by way of

gift/transfer-

1. Re-Allotment letter.

2. Transfer Permission from HUDA in original.

3. Previous Conveyance Deed in original.

4. Transfer deed in original stamped and registered with HUDA.

In resale cases where the borrower is purchasing from an original allottee of HUDA,

the plot or the plot along with the house could be purchased in resale.

In both cases, all the documents listed in C above must be submitted along with the-

1.Transfer permission from HUDA.

If the conveyance deed between HUDA and the seller has been executed, then the

borrower will execute, stamp and register a conveyance deed with the seller after getting transfer

permission from HUDA.

If no conveyance deed between HUDA and the seller exists, then HUDA and the

borrower will execute a conveyance deed. The seller will get transfer permission from HUDA

and execute a sale agreement with the borrower.

In either case the document/s executed must be submitted to IHFC.

D. Flat is being purchased from Delhi Development Authority (DDA)

 1. Allotment/allocation letter issued by DDA in original .The terms of allotment

attached to it should also be submitted.

2. All challans for payment made to DDA in original.

3. As per DDAs allotment letter, borrower has to inform DDA in case the borrower

mortgages the property. So the borrower is therefore, requested to intimate DDA by a

letter that he is creating mortgage in favour of IHFC and submit to the bank, the

letter duly acknowledged as received by DDA.

4. In recent times a conveyance deed is being executed with DDA.Whenever applicable,

the original registered deed must be submitted.

5. Stamped undertaking from borrower to hand over the possession letter and

conveyance deed as and when it is received by him.

In cases of resale on a freehold flat, all the above-mentioned documents must be submitted
along with-

1. Stamped and registered conveyance deed between the seller and the borrower in

original.

2. Original receipts for the payment made to the seller till date. The borrower is required

to spend his own contribution that is the agreement value less IHFCs loan before

IHFC can disburse the loan amount in part or in full.

3. Advocates title report for the last 13 years in detail indicating the chain of ownership

and encumbrances, if any along with search fee receipt.

E.A flat is being purchased from Development Authority of various cities, Housing Boards,
improvement Trusts, GDA, Noida, G.Noida, etc.
1. Allotment letter issued by the Housing Authority in original.

2. Permission to mortgage in favour of IHFC/its security trustee from the Housing

Authority in original.
 3. All demand letters for payment made to the Housing Authority in original.

4. All receipts for payment made to the Housing Authority in original.

5. Stamped undertaking from borrower to hand over the possession letter and

conveyance deed as and when it is received by him.

In cases these flats being sold in resale, all the above mentioned documents must be
submitted along with-

1. Stamped and registered conveyance deed between the seller and the borrower in

original

2. Original receipts for the payment made to the seller till date. The borrower is required

to spend his own contribution that is the agreement value less IHFCs loan before

IHFC can disburse the loan amount in part or in full.

3. Permission to mortgage in favour of IHFC/its security trustee from the concerned

authority if the property is a leasehold property.

F. A flat is being purchased directly from the builder-IHFC finances flats constructed on
freehold plots only, where the builder is the owner of the land.

1. Original stamped agreement with the builder.

2. Original receipts for the payment made to the builder till date. The borrower is

required to spend his own contribution that is the agreement value less IHFCs loan

before IHFC can disburse the loan amount in part or in full.

3. No objection certificate from the builder on his letter head (draft 5 attached).
 4. Advocates title report for the last 13 years in detail indicating the chain of ownership

and encumbrances, if any, on the plot which should be available with the builder.

5. Approved plan and sanction letter from the concerned authority.

6. Certificate from the builder stating the cost of the flat/house, type, schedule of

payment, etc.

In case of these flats being sold in resale-

(i) The seller has a registered sale deed in his favour .In this case the borrower is required
to submit-

1. Stamped and registered original sale deed between the builder and the seller.

2. Original stamped sale agreement between the seller and the borrower.

3. Stamped and registered conveyance deed in original between the seller and the

borrower in original as and when executed.

4. Own Contribution Receipt from the seller for the payment received by him from the

borrower in original.

5. Advocate s title report for the last 13 years in detail indicating the chain of

ownership and encumbrances, if any, on the plot which should be available with the

builder.

The disbursement will be made in the sellers name and the cheque will be released to

him by IHFCs representative at the sub-registers office, when the seller signs the sale deed and

hands it over to the sub-register for registration. The original registration receipt is collected by

the representative and given back to IHFC.

(II) The seller has only an agreement to the seller between him and the builder.
 In this case the borrower must submit-

1. The original stamped sale agreement between the seller and the borrower.

2. Stamped and registered conveyance deed between the builder and the borrower in

original as and when executed. Since no sale deed was made between the builder and

the seller, the transfer takes place between the builder and the borrower.

3. Own contribution receipt from the seller for the payments received by him from the

borrower in original.

4. Letter from the builder on his letterhead.(draft6 attached)

5. Advocate s title report for the last 13 years in detail indicating the chain of

ownership and encumbrances, if any, on the plot which should be available with the

builder.

The disbursement will be made in the sellers name and the cheque will be released to

him by IHFCs representative at the builders office, when the seller signs the transfer documents

and hands them over to the builder. The builder will endorse the sale agreement in the borrowers

name and give the banks representative a letter (draft 6 attached) stating that he will forward the

agreement duly transferred within 15 days to IHFC.A copy of this endorsed sale agreement will

be handed over to the representative by the builder. After this is received, the builder and the

borrower must execute a sale deed and stamp and register the same. After registration, the

builder will hand over the sale deed to IHDC.

G. Flat acquired as a member of Coop-Group Housing Society.

1. Share Certificate issued by the Society in original.

 2. All receipt for the payment made to the society in original. the borrower is required to

spend his own contribution that is cost of the flat minus IHFCs loan before IHFC can

disburse the loan amount in part or in full.

3. No Objection Certificate from the society on its letterhead. (Draft 3 attached).

4. Certificate from the society stating the cost of the flat along with the schedule of

payment.

5. Copy of the Bye-laws of the society.

6. Copy of the Lease Deed in the name of the society.

7. Copy of the Approved plan.

8. Location sketch of the society, if possible.

9. Copy of the list of members of the society where the borrowers name appears as an

original member, if possible.

10. Stamped undertaking from the borrower to hand over the possession letter and

conveyance deed/lease deed as and when received by him (Draft 4 attached).

In case of these flats being sold in resale, all the above mention documents must be

submitted along with-

1. Transfer of share certificate in the borrowers favour in original.

2. Own contribution receipt from the seller for the payments received by him from the

borrowers in original.

3. Stamped undertaking from the sub-mission if the conveyance deed to IHFC/its

security trustee as and when received by him, (Draft 4 attached).

And any other legal document required by IHFC or IHFCs approved lawyers in order

to certify a clear and marketable title.

FREQUENT QUESTION OFTEN PEOPLE WILL ASK.

1. What are the eligibility criteria for availing an INDIABULLS Bank Home Loan?

Minimum Age of 21 years

Employed or self-employed with regular income

2. What are the minimum & maximum loan amounts?

You can get a home loan ranging from of a minimum of Rs. 1 lakh to a maximum of

Rs. 1 crore. The loan amount depends on your repayment capability and is restricted to a

maximum of 85% of the cost of the property or the cost of construction as applicable.

Repayment capacity takes into consideration factors such as income, age,

qualifications, and number of dependants, spouse's income, assets, liabilities, stability,

Continuity of occupation and saving history.

3. What are the loan tenure options?

You have the option of selecting a term you are comfortable with, ranging up to 20

years, provided the term does not extend beyond your reaching 65 years of age or retirement age,

whichever is earlier.

4. What are the lending rates?

The lending rates are 8.25% for 5years,8.5 for 5-10 years,8.75%for10-20 years in

case of special work site.

5. How is the interest charged/calculated?

INDIABULLS Home Loans has two schemes, (a) Fixed Rate Home Loans (b)

Adjustable Rate Home Loans. If you opt for an Adjustable Rate Home Loan, the interest rate
would vary with the Indiabulls Home Prime Lending Rate. Under the Fixed Rate Home Loans

the rate applicable on the date of disbursement remains fixed during the entire duration of the

loan.

6. Do I have to pay any additional charges?

The total fee is 1.00% for loans up to 25 lakhs and .50% for loans above 25 lakhs

7. What documents do I need to submit to avail a Home Loan?

The documents are:

Passport size photograph of all the applicants

Age verification, which may be established from the PAN Card, Election ID,

Passport, Driving License or Ration card.

Bank statements for the last 6 months

Processing fee cheque

8. How do I approach INDIABULLS Bank for a Home Loan?

You can approach us in any of the following ways

Write to us at info@icicibank.com

Call us at our 24 hour customer Care Canter

You can just walk into any of our branches

Contact any of our direct sales agents.

9. How much time will it take for my loan to be approved?

It takes a week for your loan to be sanctioned after you have submitted all the

documents.

10. Who can be the co-applicants for the loan?

 You could include your spouse as a co-applicant for the loan and we shall include

his/her income to enhance your loan amount. Further, in case there are any other co-owners they

also need to be co-applicants.

11. Is a personal guarantor a must?

No, there is no personal guarantor required in most cases.

12. What security/collateral do I have to provide?

Typically the security for the loan is a first mortgage of the property to be financed,

by way of deposit of title deeds and/or such other collateral security as may be necessary. The

title to the property should be clear, marketable and free from any encumbrances.

13. If I do not meet all the criteria for the loan, can I still avail of a loan?

Yes, it is possible for you to avail of a loan even if you do not meet all the criteria, at

the discretion of INDIABULLS Bank.

You can approach us in any of the following ways

Apply online

Write to us at info@icicibank.com

Call us at our 24hour Customer Care Center

You can just walk into any of our branches

Contact any of our direct sales agents.

14. How do I repay the loan?

The repayment of the home loan is by EMI comprising of an interest and principal

amount. EMIs can be post-dated cheques or directly deducted from the salary. Before the final

disbursement is made, the borrower pays simple interest on the portion of the loan that has
already been disbursed to the borrower. This interest is called the pre-EMI interest and is payable

monthly till the final disbursement is made after the EMIs would commence

15. Do I need to open an account with INDIABULLS Bank for availing and/ or servicing

the loan?

We will encourage you to start a banking relationship with us so that we will be able

to offer host of other value added services, which are complementary to the loan, however

opening an account with us is not mandatory.

16. What are the stages involved in taking a loan?

There are two main stages -

1. Sanction of the loan, whereby you get an approval for a specific loan amount based

on the value of your property and repayment capabilities.

2. Disbursement of the loan amount.

17. What are the various types of loans that INDIABULLS Bank Home Loans provides?

Home Loans

Land Loans

Loans Against Property

Office Premises Loans

All of these are available on an adjustable rate or a fixed rate.

18. What is a Monthly Reducing balance?

An Equated Monthly Installment (EMI) has 2 components, interest and principal.

When the interest is calculated on monthly rests, the principal on which the interest is charged
goes down every month. This results in a significant saving for the customer over the tenure of

the loan.

19. What is an Annual Reducing balance?

An Equated Monthly Installment (EMI) has 2 components, interest and principal.

When the interest is calculated on annual rests, the principal reduces only at the end of the year.

Therefore, you continue to pay interest on a portion of the principal that you have already

actually paid back to the lending company.

20. When can I apply for a loan?

You can apply for a home loan even before you have selected your property. The loan

amount would be sanctioned or approved for you, based on your repayment capability.

21. Can INDIABULLS Bank Home Loans assist me in selecting an accommodation of my

choice?

Yes, we have a special service - INDIABULLS Home Search. This service provides

the customer assistance in identifying a property that fulfills your requirements from a vast

database of properties, arranges for site visits to the properties short listed by you, and helps with

legal documentation. This service comes to you completely free of cost for first sale properties.

This facility is available in select cities.

22. Can I get a loan for commercial property, like offices etc.?

Yes, we give loans to self-employed professionals for commercial property.

23. When will the loan be disbursed?

Your loan will be disbursed on:

Your identification and selection of the property.

 Submission of the legal documents.

Legal and technical clearance of the property

Investment of your contribution towards the property

24. What is an amortization schedule?

An amortization schedule is a table giving the reduction of your loan amount by

monthly installments. The amortization schedule gives the breakup of every EMI towards

repayment interest and outstanding principal of your loan.

25. What are the tax benefits of taking a home loan?

The tax benefits on a home loan, under the Income Tax Act, are two-fold:

A) Principal repaid: Rebate under section 88 (2) of the Income tax Act is available to

individuals on repayment of the principal portion as given below

Gross total income before deduction Rebate available

Up to Rs.1,50,000 20%
More than Rs.1,50,000 but not
15%
exceeding Rs. 5 lakh
More than Rs.5 lakh none

Moreover, the rebate is allowed up to the maximum limit of Rs.20,000 per financial

year on the repayment of the principal sums, which need not be out of income chargeable to tax

of the year in which such repayment is made.

B) Interest repaid: Under section 24 of the Income Tax Act , in case of self-occupied

property, deduction is allowed up to Rs.1,50,000 per annum for houses acquired or

constructed with capital borrowed after March 31, 1999 as long as the acquisition or
 construction is completed within 3 years from the end of the year in which such loan

is taken.

26. Can I get IT certificates in the name of both the Applicant and co-Applicant separately?

As per the IT rules only one certificate can be issued for a home loan and hence one

certificate will be issued in the name of both applicant and co applicant.

27. When is the IT certificate issued?

The IT certificate will be issued at the end of a financial year. You can expect to

receive your copy of the IT certificate in the month of April or May.

28. How can I get the tax benefit during the year?

You can request for a provisional IT certificate that can be issued any time during the

course of the year.

What is the repayment tenure?

Loan against property - Maximum loan tenure of 15 years. Office premise loan -

Maximum loan tenure of 15 years. Home loan - Maximum loan tenure of 30 years.

How is the loan repaid?

All loan repayments are done via equated monthly installments (EMI).

What is an EMI?

An EMI refers to an equated monthly installment. It is a fixed amount which you pay

every month towards your loan. It comprises of both, principal repayment and interest payment.

When does the repayment start?

EMI payments start from the month following the month in which the full

disbursement has been made.

How is the EMI paid?

The EMI is to be paid every month through post-dated cheques (PDCs) or direct

deductions from your salary. If you are opting for PDCs, then you will have to provide 36

upfront. The PDCs are to be dated on the 1 st of every month. However, if you receive your salary

a few days later, no problem. We provide the flexibility of dating the cheques for the 7 th of the

month.

What if a PDC bounces?

In the case of a bounced cheque or delayed payment, charges and outstanding dues

will be charged as per the prevailing company policy. You can replace old PDCs with new ones

within 5 - 7 working days.

What is pre-EMI interest?

In the case of part disbursement of the loan, monthly interest is payable only on the

disbursed amount. This interest is called pre-EMI interest (PEMI) and is payable monthly till the

final disbursement is made, after which the EMIs would commence.

When do I pay PEMIs?

The first PEMI is payable by cheque by the end of the month in which the

disbursement is made and each subsequent PEMI at the end of every month till the

commencement of EMI.

ICICI CUSTOMER CARE CENTER

Ahmedabad 6479111
Andhra Pradesh 98495 78000
Bangalore 5325454
Bhubaneshwar 1600 333 499
Chandigarh 717077
Chennai 24354350
Chattisgarh 9827037706
Coimbatore 2382777
Cuttack 1600 333 499
Darjeeling 1600 333 499
Delhi 98181 78000
Goa 9823093333
Gujarat 9898278000
Guwahati 1600 333 499
Haryana 9813080200
Hyderabad 23128000
Indore 2408777
Jaipur 2249924
Jamshedpur 1600 333 499
Jodhpur 98280 24222
Karnataka 98455 78000
Kerala 98954 78000
Kochi 2384500
Kolkotta 22539999
Lucknow 2294577
Madhya Pradesh 9827037706
Maharashtra 9823093333
Mumbai 28307777
Pune 6103333
Punjab 9814061616
Patna 1600 333 499
Rajasthan (Other than Jaipur, Jodhpur and 9829222292
Udaipur)
Ranchi 1600 333 499
Siliguri 1600 333 499
Tamil Nadu 98944 78000
Udaipur 98280 24222
UP East 9839120100
UP West 9837478000
Uttaranchal 9837478000
 HDFC
HOME LOANS

Attractive Monthly rest variable rate option

Widest range of flexible Home loan product

Counselling and Advisory services for acquiring property

Top up Loans

Special schemes for Groups

Balance transfer facilities

Options to switch between Schemes

Special offer from HDFC Group Companies

 Network of over 145 branches and over 25 years of experience

Special Rates for HDFC customers (past and present) on all new loans

STATE BANK OF INDIA

SBI Housing loan offers the customer three special reason to buy their own home,

this festive reason.

Interest Rate slashed by 0.5%.

No processing fee

No annul fee

SBIs international Credit Card FREE- No joining fee.

No annual fee/add on card fee for 1st year

Other attractive features include:

EMI on Daily reducing balance

Loan for Flats, Construction, Plots, Renovations, Repair and Extension

Flexible repayment schedules.

No pre-payment penalty.

Transfer the existing home loan availed from any other institutions.

Lowest EMIs (Rs.998/- for a term of 20 years for 1 lakh loan amount)
 No fine print.

STANDARD CHARTERED

Standard Chartered bank has giving HOMESAVER which is also gives better

facilities to the customer. In Home Saver, a truly revolutionary concept has designed to reduce

the interest paid and pay off the loan faster.

In addition to that In Home Saver the customer can operate like his Bank account.

Deposit and withdraw the money (salary and other income) whenever the client need without any

charges Interest is calculated everyday on the net principal. This means that every rupee kept in

Home Saver, even for a day, is deducted from the customers principal and interest is calculated

daily only on the remaining principal.

This has many advantages over an ordinary loan as it lets the customer to pay off their

loan at:

Half the cost

Half the time

Loan amount 10 lakhs 10 lakhs

Rate of Interest (p.a) 9.25% 9.75%
EMI (Rs) 9159 9486
Loan tenure (months) 240 240
Total interest repaid (Rs) 11.98lakhs 5.75 lakhs
Actual repayment period 240 months 126 months
Savings on Interest ___ Rs.6.22 lakhs
Loan period reduced by ____ 114 months
 Assumptions: Monthly income post tax-Rs.33, 500,Monthly expenses-Rs.20,000/-

52% saving in interest

48% reduction in tenure.

In addition to that it gives Flexible and Fixed interest rate to their customer.

In Flexible interest rate, Standard Chartered gives loan for the period of

1-5 years------9.25%

5-10 years-----9.75%

10-20 years----10.25%.

In Fixed rate, standard Chartered gives loan for the period of

1-15 years----10.50%.

COMPARISION OF DIFFERENT BANKS HOUSING SCHEMES.

Bank/HFCs Reducing Floating Rate Fixed Rate

balance
Period Rate EMI/LAKH Period Rate EMI/LAKH
(Years) (%) (Rs) (Years) (%) (Rs)
ICICI Monthly 1-5 8.75 2064 1-5 8.75 2064
6-10 9.25 1280 6-10 9.25 1280
11-15 9.75 1059 11-15 9.75 1059
16-20 9.75 949 16-20 9.75 949
21-30 10.25 896
HDFC Monthly 1-5 9.0 2076 1-5 9.25 2088
6-10 9.25 1281 6-10 9.50 1294
11-20 9.75 949 11-20 10.00 966
SBI Daily 1-10 9.00 1266 1-10 9.25 1280
11-15 9.5 1044 11-15 9.75 1059
16-20 9.5 932 15-20 9.75 949
ORIENTAL BANK Upto 5 8.5 2052 Upto 5 9.5 2100
6-10 9.25 1280 6-10 10.0 1322
10-20 9.75 949 10-20 10.5 998
LIC HOUSING Monthly 1-6 8.75 1790 1-6 9.75 1840
FIN. 7-12 9.00 1138 7-12 10.75 1239
13-16 9.75 1030 13-16 11.00 1109
17-20 9.75 949 17-20 11.50 1066
BIRLA HOME FIN. Monthly 1-5 8.75 2064 1-5 9.0 2076
6-13 9.5 1119 6-13 9.75 1133
14-20 9.75 949 14-20 10.0 965
PUNJAB&SIND Daily 1-2 8.75 4555 Till
3-7 9.0 1605 10lakhs
8-20 9.5 930 -do-
BANK OF PUNJAB Daily 1-5 8.75 2051 - - -
6-10 9.25 1272
11-20 9.75 942
TATA HOME FIN. Monthly 1-20 9.75 949 1-20 11.0 1032
for floating
annul=fixed
CAN FIN.HOME 1-5 9.5 2170 1-5 8.25 2101
6-10 9.5 1327 6-10 9.0
11-20 9.5 946 11-15 9.50 1299
1065
PNB Monthly 1-5 8.5 2052 1-5 9.25 2088
6-10 9.0 1262 6-10 10.25 1335
11-20 9.50 932 11-20 10.50 998

SYNDICATE Daily 1-5 8.5 2052 1-5 8.75 2064

BANK 6-10 9.25 1280 6-10 9.50 1294
11-20 9.50 932 11-20 9.75 949

STANCHART Daily 1-5 9.25 2088 1-15 10.50 1106

5-10 9.75 1308
10-20 10.25 982
Home saver 1-15 10.50 1106
IDBI BANK Monthly 1-5 8.5 2050 Below
6-10 9.0 1267 Rs 10
11-20 9.25 916 lakhs
DHFL Monthly 1-5 8.75 2064 1-5 9.00 2075
6-10 9.25 1280 6-10 9.50 1294
11-15 9.75 1059 11-15 10.0 1075
16-20 10.0 965 16-20 10.25 982
UTI BANK Monthly 1-5 8.5 2052 1-5 9.75 2112
6-10 9.25 1280 6-10 10.25 1335
11-15 9.25 1029 11-15 10.75 1121
16-20 9.25 916 16-20 10.75 1015
LORD KRISHNA Monthly 1-5 10.00 2125 1-5 10.25 2137
6-10 10.25 1335 6-10 10.55 1352
 11-20 10.50 998 11-20 10.75 1015

HSBC Daily Month

58-59 8.25 2097 8-20 9.25 916
8-20 9.25 916 - - -

TAX ASPECT
 The tax benefits on a home loan, under the Income Tax Act, are two-fold:

A) Principal repaid : Rebate under section 88 (2) of the Income

tax Act is available to individuals on repayment of the

principal portion as given below

Gross total income before deduction Rebate available

Up to Rs.1,50,000 20%

More than Rs.1,50,000 but not

15%
exceeding Rs. 5 lakh

More than Rs.5 lakh none

Moreover, the rebate is allowed up to the maximum limit of Rs.20,000 per financial

year on the repayment of the principal sums, which need not be out of income chargeable to tax

of the year in which such repayment is made.

B) Interest repaid : Under section 24 of the Income Tax Act , in case of self-occupied

property, deduction is allowed up to Rs.1,50,000 per annum for houses acquired or

constructed with capital borrowed after March 31, 1999 as long as the acquisition or

construction is completed within 3 years from the end of the year in which such loan

is taken.

Top
COMPANY ASSIGNMENT

Company assigned me to find out the POTENTIAL DEMAND OF INDIABULLS

HOME LOAN.

Company had given me to directly contact with the client/customer who are purchasing

flat/plot.

I had gone to different places in Noida and G.Noida to meet with different customer.

I have to convince them what are the benefits they will get if they are taking the home

loan from Indiabulls Home finance.

I have to contact the potential customer who are eager to take home loan from

Indiabulls, because Indiabulls Home finance has give the benefit of

Attractive interest rates

Interest on monthly rest

Free personal accident insurance

No fees for part-prepayment.

Free property insurance from fire, lighting, earthquake, explosion &

implosion, bush fire, aircraft damage, riot, strike, landslide, bursting.

It has made a specific format for the different customer:

Salaried class (Normal)

Work site

Special work site

The rates of interest for different classes are:

Salaried class (Normal):

 Upto 5 years- 8.75%

5-10years- 9.25%

10-20 years- 9.75%

Work site:

Upto 5 years- 8.25%

5-10years- 8.75%

10-20 years- 9.00%

Special work site:

Upto 5 years- 8.25%

5-10years- 8.50%

10-20 years- 8.75%

The customers are interested to take loan whose rate of interest is low and EMI is

also low. In addition to that they are looking for other additional facilities, which are giving by

some bank like INDIABULLS, IDBI, Standard Chartered Bank.

I have to convinced the customer and if they are interested then based on their

income/salary, loan amount will be given to them. In addition to that they have to submit their

documents along with the Indiabulls loan form. Other banks are also giving interest to take the

customer and their representatives wants to take the customer to achieve their target. The home

loan market is in a boom position and every company is the competitors for the next company. If

a customer is interested to take loan, then he has to submit the documents.

The documents are required as follows:

Document required based on type of borrower.

Sl. Document Requirement for salaried Requirement for Requirement for SENP
N SEP
o.
1. Application form Duly completed Duly Duly completed
with photograph application form signed completed application form
by all applicants application signed by all
Latest passport form signed applicants.
photograph of all by all Latest passport
applicant applicants. photograph of all
Any correction Latest applicant
overwriting on the passport Any correction
applicant form is to be photograph of overwriting on the
countersigned by all applicant applicant form is to be
applicant Any countersigned by
correction applicant
overwriting
on the
applicant form
is to be
countersigned
by applicant
2. Age proof Passport Passport Passport
Age proof is waived Driving License Driving Driving License
for all applicants Life insurance policy License Life insurance policy
whose income is not Birth certificate Life insurance Birth certificate
considered for Election ID policy Election ID
eligibility. However, School leaving Birth School leaving
age proof is certificate certificate certificate
mandatory for Election ID
Employee ID (only for PAN Card
applicant below 20 School
PSU Govt.employee) Salary slip (if date of
yrs &above 65 yrs. leaving
PAN Card birth is mention)
Salary slip (if date of certificate Domicile certificate
birth is mention) PAN Card Ration card
Domicile certificate Salary slip (if
Ration card date of birth is
mention)
Domicile
certificate
Ration card
3. Job confirmation Required for applicant Not applicable Partnership deed
proof below 23 yrs of age. MOA, Article of
Association form no32.
4. Proof of existence Not applicable Partnership Latest list of Director and
deed copy, Shareholder pattern
MOA, Article certified by company
 of Association secretary.
if applicable
5. Ownership pattern Not applicable Not applicable Must be on the letterhead
of the company and
should have details like:
Detailed nature of
business activity, no of
yrs in business.
6. Business profile Not applicable Not applicable Utility by telephone
bill, electricity bill
(max.3 months).
Shop &establishment
certificate.
Sale tax certificate
7. Office address proof Not applicable Utility by When borrower is an
telephone bill, individual:
electricity bill Latest 3 ITRs. . Both
(max.3 personal & business along
months). with computation for the
Shop individual applicant and
&establishme co-applicant.
nt certificate. Latest form 16 &
Sale tax salary slip for director.
certificate. When borrower is a
firm/company
Latest 3 yrs audited
CA certified P&L a/c
and B/S of the
company.
Latest 3 yrs ITRs for
the firm company
8. Income proof. For cheque/cash salaries 1. Latest 3 ITRs. . Not applicable
All income (fixed income) Both personal
documents need to Last 1 month salary & business
be signed by the slip along with
applicant & co- Last month salary computation of
applicant certificate with income.
deduction. 2. Latest
3 yrs P&L a/c
and B/S duly
certified by
CA.
3. Advan
ce tax challens
if available.
9. Income proof For cheque, cash Not applicable Not applicable
(salaried) variable Latest 4 months salary
income slip.
Latest months salary
certificate with
statement of variable
components of income
for last 4 months.

10. Cash salary Cash salary income proof Not applicable Not applicable
Form 16 or ITR
PF statement
Appointment letter
/increment letter.

11. Form 16. Form 16 of financial year. Not applicable Not applicable

12. Annul benefit if Form 16 for financial Not applicable Photocopy of updated
considered for year. bank statement for the
eligibility. Appointment/increment last 6 months from
letter. current a/c of the
Certificate from firm/co.
employer with details
of annul benefit.

13. Bank statement/pass Bank statement Bank Not applicable

book copy for required for 6 months statement
applicants considered Required from salary required for 6
for eligibility. a/c or operating a/c. months
The first page of The photocopy of front Required from
bank statement need page of the bank a/c. salary a/c or
to be signed by the operating a/c.
applicant/co- The
applicant. photocopy of
front page of
the bank a/c.
14. Passport & Visa Not applicable Not applicable Not applicable

15. Additional document Not applicable Not applicable Not applicable

for PIO who does not
have a valid Indian
 Passport.
16. General power of Not applicable Not applicable
Attorney.

17. Work permit related Not applicable Not applicable Not applicable
documents for NRI if
required

18. Proof of continuityof Not applicable Same as Not applicable

business/employment income proof.
for last 3-yrs.or 1 yr
contract renewal.
19. Processing fee From salary a/c From From operating a/c on
cheque /operating a/c on which operating a/c which PDCs will be
PDCs will be drawn on which drawn
PDCs will be
drawn.

After meeting with different customer, I have got their personal opinion and what are

the basic requirements. They are basically prefer to take home loan on which the interest rate is

low and where the process of sanctioning the loan is quick and they will get the benefit very

quickly. They preferred to take loan where documentation is less complicated.

Graphically it may be drawn as follows:

Preference of customer on the basic of loan facilities:
 14 13

12

10 9
8
8

4
2
2

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FINDINGS

After analyzing the whole process of Home loan and meeting with the customer I

have arrived on certain findings, those are given below:

 The Home loan market is in a boom period; it is growing in a upward trend.

The customers are eager to take loan where the rate of interest is low compare to

other HFCs.

The rate of interest is lower in the case of 10-20 years; so people are basically

prefer to take Home loan in this period.

Most of the people are purchase the flat/plot on loan basis, whether it is ICICI,

IDBI, HDFC or any other bank.

They prefer to take Home loan where documentation is less complicated.

Also customers are eager to know the EMI scheme of the HFCs.

The loan amount is depending on the customers salary/income. Higher the

salary/income, Higher the loan amount.

SUGGESTION FOR IMPROVEMENT

The company that manages to satisfy most of the customer needs most of the time is a

quality company. Work must begins with the customers need and end up with the customers

perception. The following suggestions are made in the improvement of the company.

1. More involvement of the top management regarding customer problem.

 2. Better and fast paper work should be done, so that customer can get the loan as

quick as possible.

3. There should be more coordination among the various departments.

4. Effective communication strategy should be adopted to promote the new

scheme.

5. Frequent marketing programme should be arranged for interaction with

customer.

6. Give more incentives to the Home loan counsellor, so that they can contact

more people for better growth of the company. As they will work more to bring

more client for Home loan.

SWOT ANALYSIS

Strengths:

Availability of huge deposits

State of the art technology.

Presently the market leader.

Huge manpower resources.

Wide network of Business.

Major dividend payer.

 Professional people.

Wide network of DSA.

Weakness:

Depends on the Employees

Depends on the policy of the RBI.

Opportunity

Growth of potential domestic market

Widespread of real estate business to tackle the situation.

Lower interest rate to penetrate the home loan market.

Threats

Instability of the Govt.policy.

Fluctuation in interest rate.

LIMITATIONS

1. As compared to the vast universe the sample size was small.

2. The information given by the various respondents may have some biased ness.

3. Due to paucity of time the research could not be conducted in the most

comprehensive and full proof manner.

4. Some respondents have not participated in the research willingly.

5. Brokers are hesitate to provide brief details about the customer.

6. As competition among home finance company is going tough, customer is

confused to take which Banks loan.

7. Area of survey is confined only to Noida and Greater Noida.

8. It is very difficult to convince a customer, if he has an accountholder of any

Bank.
CONCLUSION

Marketing is a multi dimensional field. Marketing is typically seen as the task of

creating, promoting and delivering goods and services to consumers and business. In spite of

various limitations in conducting my summer training project on Potential Demand of ICICI

Home Loan, I have tried my best to find the most relevant information about ICICI Home

Finance with other Banks policy regarding Home loan that are available in the Indian market. As

the Real estate business is in the upward trend, most people wants to purchased their own home

in spite of money. In todays world so many finance companies are in the market to give loan to

the customer with easy payment system. Consumer behavior is an area, which is rather elusive;

the theory does not go very far in disclosing it very precisely. Analytical tools of Marketing are

still deficient and cannot give us precise idea, especially on the behavioral aspect.

After conducting the summer training project I have gained several ideas and

experienced in the field of marketing. I have come to know about the behaviors of human being,

which fluctuates in different situation and time. I have completed my summer training in which

there are many helping hand, which are involved. In spite of few limitations I found the field of

marketing is challenging and fruitful. It gives me enough knowledge about present market

scenario trends and gives me enough knowledge about Home Finance. It also gives me idea

about the various competitors and marketing techniques.

BIBLIOGRAPHY
The list of reference for the purpose of completing this Project Report are as given below.

MAGAZINES:

Business Today 14 march.2003

Business World 9-15 sep. 2002

Volume-22, issue-16

7-13 jan.2003

Volume-22, issue-33

Outlook magazine. 31 may.2003

Volume-2, issue-10

26 may.2003

Volume-1, issue-9

NEWS PAPERS:

The Economics Times

The Times of India

Hindustan Times

PAMPHLETS OF INDIABULLS Home Loan.

INTERNET: www.indiabulls.com

VOTE OF THANKS
 At the end I thank to all those who directly or indirectly helped me to conduct and

completed this project successfully.

I thank to all the reader who would study this project. I invite any suggestion

regarding this project.

Thanking you HARI OM PANDEY

PGDBM, 2009-11 Batch
BSD, Greater Noida