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Did the SDL OOS alert is sent for retransmission of packets or the packets are
dropped between the servers?
SDL links are used between CCM, CTI, and CMI services to share data regarding the
current status of devices and to send calls to and from different nodes in the
cluster. They form a full mesh between like and dislike services. I.E. CCM on node
1 will have an SDL link to CCM on node 2 and to CTI on node 1 and 2 and so on.
SDL links going out of service usually represent a network outage between the nodes
or a service crash on one of the nodes. Any core files in RTMT?
Verifying the round trip delay using the ping utility on the Unified CM server will
not provide an accurate result. The ping is sent as a best-effort tagged packet and
is not transported using the same QoS-enabled path as the ICCS traffic.
Therefore, Cisco recommends that you verify the delay by using the closest network
device to the Unified CM servers, ideally the access switch to which the server is
attached.
Cisco IOS provides a extended ping capable to set the Layer 3 type of service (ToS)
bits to make sure the ping packet is sent on the same QoS-enabled path that the
ICCS traffic will traverse. The time recorded by the extended ping is the round-
trip time (RTT), or the time it takes to traverse the communications path and
return.
The following example shows a Cisco IOS extended ping with the ToS bit (IP
Precedence) set to 3:
Access_SW#ping
Protocol [ip]:
!!!!!
Rgds
Allan.