Documente Academic
Documente Profesional
Documente Cultură
Author Note
Ivy Garcia, College of Education, University of South Florida; Zachary Oppenheim, College of
South Florida.
Department of Student Life and Engagement, University of South Florida, 140 7th Ave South, St.
Petersburg, FL 33701.
E-mail:zpo@mail.usf.edu
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 2
Abstract
Through a face to face interview with two outstanding teachers of adults, the case for the
the ideal adult classroom are offered and analyzed for critical review. Comparisons are drawn
between the teaching professionals and the work of Jerold Apps, Michael Galbraith, and others.
The argument for the andragogical approach to the adult classroom is explored and contrasted
with the constraints of the modern online classroom. Finally, a presentation of the experts’
observations, insights, and recommendations promote the positive transformation for all
educators of adults.
Learning is a universal element of the human experience. We are social beings, at times
we are students, at times we are teachers, and in exceptional moments we are simultaneously the
teacher and the student. We have all had outstanding teachers at some point in our education, a
teacher that was truly inspirational, life changing, motivational, or who simply knew us better
than we knew ourselves. They were able to share their perspective and enjoy watching us grow
into our new knowledge. An outstanding teacher causes a transformation within a student, they
are able to develop a personal understanding or create a revelation of the subject matter that the
teachers we quickly arrived at one conclusion: Dr. Carlos Tasso de Aquino was our first choice
teacher of adults to interview for this project. Ivy Garcia worked with Dr. De Aquino in Brazil
on a marketing project for Schiller International University (SIU). Shortly thereafter Dr. De
Aquino joined SIU as Director of the Business Programs at the Florida Campus. Ivy visited Dr.
De Aquino to request his help with the project and briefly explain its purpose, he wholeheartedly
agreed to participate. Three days before the interview, Dr. De Aquino was provided with the set
of questions to be addressed during the interview. The interview took place on June 10, 2010 in
Upon arrival to the interview, Dr. De Aquino introduced Dr. Angela Picard Carney, the
most recent faculty acquisition at SIU, and suggested her participation in the project due to her
vast experience in the teaching field and her involvement with adult learners. He had already
provided her with the questions our group had sent to him in order to prepare for the interview.
The individual interview became a group interview, where both professors were interviewed
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 4
simultaneously, using a directive style. We relied upon our own questions to obtain the
information required for the project. During the interview we discussed each teacher’s particular
qualifications, asked them to explain methods and techniques, and to describe a time that
initiative, and stress management. Their responses required not only reflection, but also
organization.
Dr. De Aquino was born and raised in Brazil. He obtained a Bachelor of Science in Civil
Engineering at the Federal University of Rio de Janeiro in Brazil. He also earned a Master of
continued his education by earning a Doctor of Science at the University of São Paulo, Brazil.
Campina in Campina, Brazil. Most recently he has started, but not yet completed another Post-
Dr. De Aquino started his career in the field of engineering, but later discovered that his
true interest was in business. He transitioned to the business world and focused mainly on the
Business in São Paulo, he was responsible for the quality of the business program. Through his
involvement in working though student concerns, his interest in teaching awakened. The
behavior and diversity of students in the business program became an issue of interest to him,
and the desire to provide adequate education turned into a priority. His curiosity motivated him
to learn more about this matter and in turn he extensively researched methods in adult education.
As a direct result of his tireless endeavor and newly developed skill set, in 2008, he published a
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 5
textbook, How to Learn: Andragogy and Learning Skills in Brazil’s official language,
Portuguese.
entrepreneurship, and innovation. He has administrative and marketing experience, academic and
examiners.
Dr. De Aquino was invited to be the Dean of the Business School of São Paulo, Brazil.
He was in charge of assuring the quality of the program, not teaching. The school provided a
different style of courses than the typical university in Brazil, the classes were taught in English
instead of Portuguese, the language of the country. The school was in the process of
implementing a new system; sadly, the professors remained extremely traditional and conducted
their classes utilizing a lecture format. Through this antiquated method, students’ expectations of
a superior business education were not being fulfilled. The students would complain about being
treated like children, being ordered around, and never having their professional and life
experiences taken into consideration. The students wanted more interaction in the classroom, to
learn more from each other, and to develop tools they could utilize in their future careers. These
complaints were brought to Dr. De Aquino’s attention, which made him think about the
importance of better understanding the adult learner. Dr. De Aquino saw a perplexing challenge,
“The adult learner is very different from the student coming out of high school, as well as, the
undergraduate and graduate students” (Garcia, 2010). Dr. De Aquino continues to describe his
belief that the focus of education should be learning; though, for many others it is teaching.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 6
“I got involved in teaching because I’m selfish,” Dr. De Aquino says—with a smile on
his face, he proclaims, “I do not enter a relationship if I’m not going to benefit from it” (Garcia,
2010). He believes that teachers not only have the opportunity to share their knowledge and
experiences, but should also learn from their students. For him, the sublime experience is the
learning, and he assures us that he is well versed in learning. When students share their
experiences, frustrations, and expectations, he learns from them. He enjoys this learning
partnership and uses the information provided by the students to identify areas of research
opportunity.
Dr. De Aquino’s experience in teaching began approximately twelve years ago when he
was invited to teach Master’s and Doctoral level courses in engineering at the School of
Mechanical Engineering at the State University of Campinas. In 2003, he continued his work by
developing a post-doctorate program for the State University of Campinas’ School of Medicine.
of Business and School of Education where he was responsible for activities in the undergraduate
the graduate program in Social Responsibility and the Executive MBA program.
He held this position for two years before becoming an adjunct professor at the Fleming
Higher Education Society where he taught business administration courses. At the same time he
was also teaching business courses at the Institute for the Higher Education of Itapira and MBA
courses at the Center for Research and Business São Leopoldo Mandic. This included advising
students and maintaining a role as the head of the Research Committee for two semesters. From
2004 to 2008, Dr. De Aquino was at the Trevisan Business School in São Paulo, Brazil where he
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 7
worked as both a Graduate and Undergraduate professor for Business Administration and Sports
Medicine focusing on entrepreneurial business and strategy plans. During this time he also was
endeavor until 2009. Dr. De Aquino also spent time at The Armando Alvares Penteado
School of Hospitality and the Graduate division of the School of business. He focused on
Management models, strategy and organizational and business behavior. He was also presenting
on learning skills and leadership at the Business School São Paulo during this time.
In 2008, Dr. De Aquino joined the team at Schiller International University in Largo,
Ventures, Small Business Management, Introduction to International Business and two capstone
courses: Comprehensive Business Management Seminar and Seminar in Business Policy, for
Undergraduate and Master’s level programs in International Business, in Hotel and Tourism
in five countries within Europe and North America. Students are allowed to seamlessly transfer
to any campus without academic penalty. The university believes that this international
methodology provides, “not only an exemplary universal education, but vital personal and
cultural development as well” (Schiller International University, 2010). Since inception in 1964,
Schiller International University has educated over 20,000 students representing more than 100
countries.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 8
Dr. De Aquino is currently the Director of Business Programs. He describes his current
duties as varied and all encompassing. He is responsible for maintaining and improving the
educational process, faculty and student relations, and furthering the business school’s
commitment to research, writing, and scholarship. Dr. De Aquino is also responsible for assisting
students needs while guiding and supporting the faculty in meeting student requests. Dr. De
Aquino supervises over 35 faculty members as well as advisors for both undergraduate and
graduate students.
Dr. De Aquino’s teaching has been affected by the new monthly teaching system that
Schiller International University has adopted. When he was originally hired, he was contracted to
work at a traditional American university utilizing the typical fall, spring, and summer semester
schedule. Each semester offered a plethora of available classes for the students as well as for
faculty members to teach. Now, SIU offers monthly classes that follow a strict curriculum and
neither students nor teacher have the liberty to select the classes to take or teach. He is now
restricted to teaching the courses that are required by the university to fulfill the accreditation
Dr. Angela Picard Carney, Ph.D. was born and raised in a rural area in the United States.
She is a first generation college graduate in her family. She attended East Carolina University in
Greenville, North Carolina and obtained a Bachelor of Science degree in Health Administration.
She continued to work for about 10 years in Health Practice and Medical Records. Pursuing her
own educational development, Dr. Carney attended Florida A&M University in Tallahassee,
Florida where she acquired her Master of Arts degree in Adult Education. Dr. Carney also
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 9
worked in the Health Information program and later became the Director of the program. Later
she moved on to the University of Florida in Gainesville where she completed a Certificate in
Educational Leadership. She continued her education and earned her Doctorate in Educational
Leadership at Barry University in Miami, Florida. Dr. Carney has vast experience, over 20 years,
working as a Health Information Management educator in two and four year colleges; she has
developed expertise in curriculum planning and design, student recruitment and advisement, and
accreditation compliance.
Dr. Carney’s first encounter with teaching was after 10 years of working in the medical
field, while pursuing her Master’s degree in education. Dr. Carney was able to take what she was
learning in the classroom and directly put it into practice in the real world. She soon recognized
the importance of quickly having the opportunity to practice what is learned. She also realized
that each educational environment is as different as the students who make it up and that in order
to be successful each student must be taken into consideration when implementing a program at
a university.
Dr. Carney has experience with many types of students. The first university she attended
was in a rural area with a predominantly black student population. She describes the student
body as having a job-mindset; they wanted to learn only what they needed to know to perform
their job. The second university was a more traditional four year university in which she saw a
significant contrast in the student body. The students had a career mindset, they wanted to learn,
grow, and become professionals. Dr. Carney’s career was driven by the desire to provide
students with the opportunity to experience learning the theory in a classroom and putting it into
practice in the real world before graduation. She sees this real world, outside the classroom,
Dr. Carney got involved in teaching because she felt that she knew something that she
could share and save the next generation the burden of having to figure out everything on their
own as she had done. She felt that students were not exposed enough to the real world learning
experiences. She was intrinsically inspired to support students while they linked the practice in
Dr. Carney most recently taught at Western Governors University in Salt Lake City,
Utah. She is a Program Coordinator for the Bachelor of Science for Health Informatics degree.
Western Governors University was created through a collaborative effort between the governors
of 19 states. Western Governors University strives to “improve quality and expand access to
independent of time and place and to earn competency-based degrees and other credentials that
are credible to both academic institutions and employers” (Western Governors University, 2010).
The website continues to describe that Western Governors University is designed to fit within the
schedule of any working professional, currently the university serves about 19,000 students in all
50 states.
Dr. Carney’s experiences in teaching have spanned a twenty year period in a variety of
institutional settings. Her primary field of expertise has been in Health Information Systems
(HIM). Dr. Carney spent her early years at Florida A & M University as a faculty member and
Clinical Coordinator. She spent the next three years operating as a Program Director for Regis
University and St. Petersburg Junior College. She returned to teaching in 1999 as an adjunct
instructor for St. Petersburg (Junior) College specializing again in Health Information studies. In
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 11
2000, she became Program Director over several platforms at St. Petersburg College which
Informatics. Dr. Carney moved to Western Governors University in 2009 where she continued as
a Program Director for Health Informatics. She is currently serving as an independent consultant
for Schiller International University and is assisting with development of course syllabi for new
health programs that will be launching this fall. Due to her involvement in the endeavor, she is
not actively teaching courses at this time. In addition to these responsibilities, Dr. Carney
Dr. Carney’s work has been published at least 19 times in a variety of publications some
of which include Strategic Finance Magazine, the Journal of the American Health Information
Management Association, Opus Communications and many more. She has also presented or co-
presented throughout her career extensively on educational and healthcare related topics at the
university level. Dr. Carney’s development and delivery of educational training coursework both
online and in the traditional classroom successfully lead her towards the conversion of face to
face curriculums in HIM to complete online programs for St. Petersburg College in 2008. She
has served on an Accreditation commission, procured million dollar grant funds and served as a
Dr. Carney shared her belief in a participatory approach to education. She believes in
following a more structured curriculum with specific content as opposed to a more open design.
This seems to align her more closely with traditional methods of teaching which is possibly
derived from the necessity of practical knowledge in the field of Health Information
Management. After 10 years of practice in the field, she believes that theory should be combined
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 12
with practice and that knowledge should come from that experience. She does not believe in
teaching simply for the purpose of testing and feels a more transitional approach to a set
curriculum is in order. This aligns Dr. Carney with a more progressive philosophy on teaching,
Dr. Carney sees herself as a facilitator that wants students to assimilate and grasp the
information presented. She also believes that students must learn to be resourceful. In order to do
this, they must keep current and grow through professional associations, memberships and
collaborative effort by both instructor and learner. This is accomplished through auditory, visual
and kinesthetic behaviors during lessons. Dr. Carney also focuses on the need for developing
strong critical thinking skills as this is a highly sought after commodity in the business world.
Dr. Carney, as the newest faculty member at SIU will also be affected by the new
monthly system as described in relation to Dr. De Aquino. Classes are scheduled to be five
weeks in duration with meetings Mondays through Thursdays. Due to her background working at
traditional colleges and universities, her usual curriculum development style will have to be
adjusted to fit the university’s new requirements and needs, and at the same time, must comply
with accreditation requirements. In addition to the nontraditional schedule, all faculty members
at SIU are required to expand their online course load because of the added weight placed on
online courses in order to increase student enrollment/ recruitment and facilitate their attendance.
Analysis
Dr. Carney did not express any preferred educational model by name, but she seemed to
be in agreement with Dr. De Aquino regarding the use of Experiential Learning methods in the
classroom. The Experiential Learning theory is a four-stage cyclical theory of learning that
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 13
2010). Through these cycles, transformative knowledge is created via the experience. Dr. De
Aquino’s belief that knowledge is gained in part through the application of real world experience
In addition to this, Drs. Carney and De Aquino agree that there is a place for parts of the
Multiple Intelligence model in their classrooms as well. This model is based on the idea that
there are a minimum of seven ways in which people can learn. These ways include but are not
limited to linguistics, visual and spatial abilities, auditory, interpersonal and intrapersonal
abilities, and kinesthetic energies (Learning Theories Knowledgebase, 2010). Dr. Carney makes
particular reference to kinesthetic learning in her interview and Dr. De Aquino agrees.
Drs. De Aquino and Carney are true examples of successful professionals, achieved with
great effort and sacrifice. As noted on their curriculum vitas located in Appendix C and
development, academic and instructional expertise, research projects and publications, books and
The only potential failure that was mentioned during the interview was a generalization
made by Dr. De Aquino, while talking about the role of the student in the teaching process, Dr.
De Aquino blamed the system for creating a monster out of the student. Dr. Carney agreed and
together they explained, teachers are an essential part of the system and have turned the student
into careless individuals, detached from the real goal of learning and into mechanic individuals
concerned only about passing a class and getting a good grade. The reason why they believe that
teachers are to blame is because teachers are not taking the time to contextualize and support the
students making the connection between the classroom and the real world. The failure relies on
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 14
students not being taught how, what, and when to use the material provided. In order to
overcome this failure they recommend creating a more participative environment for the student,
to use the classroom as a lab where mistakes can be made and to leave the penalizations for when
Hybrid models of course presentation were also discussed as a potential cure for a failure
of online classes. Hybrid classes involve the use of face to face meetings in conjunction with
online environments to instruct the learners. These classes generally use mixed methodology in
their delivery and provide students with the opportunity to interact with both the instructor and
other students on a one to one basis. Dr. Carney describes the challenge of transmitting
compassion, care, and personality in the online classroom. These social aspects enrich the
learning experience and help teachers and students connect. Both Dr. Carney and Dr. De Aquino
have taught hybrid courses, but still prefer the traditional face to face environment. This
preference is directly in line with the teachings of the andragogical approach. Galbraith explains
that, “The andragogical approach indicates that the teacher of adults should possess both
Drs. De Aquino and Carney agree that when teaching adults, the first day of the course is
the most important. According to accreditation standards, every course must start with a syllabus,
but it is quickly pointed out that this is a guide for the course and the syllabus is amendable as
the course progresses. It is important for the teacher to expect a diverse audience. We know our
students are all adults but we should expect a variety of age, gender, experience, culture,
Dr. De Aquino recalls a time when a colleague stormed into his office because his end of
course evaluations were drastically lower than marks he was accustomed to receiving from his
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 15
students. He continued to explain to Dr. De Aquino that he had taught this class many times
before and he used the exact same syllabus, required the same textbook, told the same stories,
and even told the same jokes as in past semesters. Dr. De Aquino calmly explained to his
colleague that he was lucky to receive such high marks for so long as he did. Each student is
different, each class is different, and each day is different, by using the same old lesson again and
again the students were not being served. The teacher must get to know the students in order to
Dr. De Aquino describes actual steps for the first day that include always keeping the
purpose and subject of the class in mind, as this cannot change. The teacher must actually talk
with the students in order to open the lines of communication. The teacher must present a clear
objective for the upcoming course. Along these same lines parameters of respect and civility
must be set between the students and the teacher but also between the students themselves. If
time allows, the students should get to know each other, maybe even have them prepare bios. It’s
important to keep in mind that all groups are different and there is no magic formula. Keep
things lively by providing a mix of content that will appeal to auditory, visual, and kinesthetic
learners. This will help to alleviate a feeling of repetition and will prevent boring the class. If
appropriate try to include technology. Most importantly, always include the use of critical
thinking skills. Students should be able to make connections between authors, theories, and their
own practice.
In the interview Dr. Carney mentioned the need to invoke critical thinking skills in the
classroom. If this idea were presented to Jerold W. Apps, we are certain he would firmly agree.
In Apps’ Mastering the Teaching of Adults, Chapter 12, he reflects on the importance of
teaching and developing critical thinking skills. Jerold Apps believes that “many want to look
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 16
beneath what they are learning, to understand what the ideas really mean and the context from
which these ideas come” (Apps, 1991, p. 95). Though the process is often an unpleasant or
uncomfortable experience for the learner, it is a necessary step in developing practical strategies
and identifying goals. Apps has identified critical thinking as an obligation rather than a choice
This directly ties in with Dr. De Aquino’s desire to “contextualize” teachers and their
courses. Through the process for critical thinking which Apps describes we can reflect on the
necessary teaching tools required to achieve these goals. His approach involves several phases
which include helping learners become aware, exploring alternatives, working through
transitions, achieving integration and helping learners take action (Apps, 1991, p. 97-98). This
particular approach is noted by the author as being closely related to “learning for
Dr. De Aquino further mentioned in the interview his desire to have his students
remember what he taught long term, that in essence, he wanted his teaching to “affect their lives
in some memorable way,” what he called, “life lessons” (Garcia, 2010). This same desire is
apparent in Apps’ writings. He believes that critical thinking is something that learners must
really learn through the experiences themselves and that for this reason, it is something the
learner will not soon forget. His hope is that the agony of the transition phase will develop
critical thinking skills that the learner will be able to apply in many situations in their lives. His
desire is that they will be able to use these skills well beyond any initial applications in the
classroom.
Drs. De Aquino and Carney, mentioned various times throughout the interview the need
to know the individual learners in the class in order to successfully reach the students and to
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 17
appropriately select the techniques, methods, and material to be used. They agreed that every
class is different and that it is of crucial importance to adjust these variables depending on the
circumstances encountered. Apps supports this behavior and provides the title of master to the
teachers that implement this behavior in their practice. “A key to becoming a master teacher is
the ability to adjust your teaching strategies to different situations, to varying learner needs, to
Drs. De Aquino and Carney are truly two outstanding teachers. They have more
experience than our entire group combined. It is possible that their classroom environments
could be further improved through the use of humor. A funny story is easier to remember than a
story without a punch line. Also it should be noted that, “Humor can help you build relationships
with learners, and relationships between and among learners result in a learning community…
humor helps calm emotions and relax learners so they can concentrate more fully (Apps, 1991, p.
77). We believe that both Drs. De Aquino and Carney would agree that Apps provides a strong
Upon further review, Drs. De Aquino and Carney did not address concerns or methods
for correcting students’ misconceptions, habits, behaviors, or practices. Nor did they mention
techniques for providing negative feedback to difficult students or mediating conflicts that may
arise. It is possible that this is a weakness, but it is also a possibility that an hour simply was not
a long enough time to learn everything that Dr. De Aquino and Dr. Carney have learned about
teaching.
Drs. De Aquino and Carney are truly teaching professionals. They have the highest
degree available in their field and they have dedicated themselves to improve the quality of our
educational system without completely leaving the classroom. It was relieving and frightening to
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 18
hear them say that there is no specific plan to follow; there are only guidelines to support your
job as a teacher. It is reassuring and terrifying to hear that common sense is one of the best tools
any teacher can have in order to perform their job with success. Every class is different and that
you, as a teacher, have to identify your audience and adjust your teaching methods and the style
in which you present yourself to accommodate the group, and to teach with professionalism.
Drs. De Aquino and Carney left us with some final thoughts, they told us to remember
that adjusting the syllabus is very much a do-able act, do not attempt to over structure your
course work, it is important to leave space for activities of interest by the group. Communication
is the key to success. Be confident and allow your students to share their insights. Always advise
and clarify the course expectations. Let your students challenge you and the material, through set
parameters and teach them to do it with respect. Be realistic with your expectations about the
Drs. De Aquino and Carney are true teaching professionals. They never dread going to
work, they embrace the challenge and transform students into scholars in the process. As future
teachers, if we also conduct our classrooms in a model of best practice that follows Drs. De
Aquino and Carney’s observations, insights, and recommendations we too we will surely be
References
Apps, Jerold W. (1991). Mastering the teaching of adults. Malabar, FL: Krieger Pub. Co.
De Aquino, Carlos Tasso E. (2008). How to Learn: Andragogy and Learning Skills. Sao Paulo,
Galbraith, M. W. (Ed.). (2004). Adult learning methods: A guide for effective instruction.
García, I. (2010). [Outstanding Teacher Interview with Drs. De Aquino and Carney/Interviewer:
from http://www.learning-theories.com/gardners-multiple-intelligences-theory.html
http://www.learning-theories.com/experiential-learning-kolb.html
Schiller International University. (2010). About Schiller International University. Retrieved from
http://www.schiller.edu/about-schiller
http://www.wgu.edu/about_WGU/overview
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 20
Appendix A
Ellis, David. (2006). Becoming a master student. Boston, MA: Houghton Mifflin. Gardner
Reynolds, Michael (2007). The handbook of experiential learning and management education.
Rubin, Sharon. (1988). Experiential teaching. Raleigh, NC: National Society for Internships and
Experiential Education.
Varma, Ved Prakash. (1993). How and why children fail. London: J. Kingsley.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 21
Appendix B
An audio recording of the interview with Drs. De Aquino and Carney in a .WAV file format is
Outstanding Teacher Group 3, and finally, File Exchange. The file will automatically play using
Appendix C
Areas of Expertise
Position
2008 to present Director of Business Programs at the Florida Campus
Responsible for maintaining and improving the educational process, the faculty and student
relations, and furthering SIU Business School’s commitment to related research, writing and
scholarship. His specific professional duties include reviewing and updating current programs
and developing new programs for Schiller in the Business arena; guiding and supporting the
Business faculty in SIU’s educational mission; interfacing with staff and faculty to ensure
effective communication; mentoring and counseling students in the Business area; assisting in
the recruitment and placement of prospective students; understanding student needs and
guiding and supporting the Business Faculty in meeting those needs; and promoting individual
and faculty scholarship and publication.
He has as direct reports the advisors of graduate and undergraduate students, and over 35
faculty full-time and adjunct faculty members. During this first year with Schiller, a myriad of
professional and academic contacts and partnerships have been pursued, among which the
following are noteworthy: Lake Forest Business School, University of Baltimore, Towson
University, University of Minho (Portugal), Superior School of Marketing and Advertisement
(ESPM – Brazil), Business School São Paulo (Brazil), Harvard Business Publishing, Edexcel – A
Pearson Company (UK), Universidad International (Mexico), Peruvian University of Applied
Sciences(UPC – Peru), Morgan State University, Berlin School of Economics (Germany), Brock
University (Canada)
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 23
Business School São Paulo – BSP, São Paulo, Brazil – A Laureate International Inc. University
Position
2006 Academic Director
2006 to 2007 Dean
2007 Executive Director
Responsible for recruiting and evaluating faculty, reviewing and updating all MBA and executive
programs, contacting and developing new international partnerships with other business
schools, and coordinating relationships with other Business Schools partners such as: Suffolk
University (USA), Lake Forest Business School (USA), University of Toronto (Canada), Schiller
International University (USA and Europe), University of Pretoria (South Africa), University of
Iowa (USA), University St. Gallen (Switzerland). He represented BSP to the Brazilian Ministry of
Education. He also represented the school to AACSB, the EMBA Council and other accreditation
organizations, such as ANAMBA, the Brazilian Association of MBA Business Schools. Dr.
DeAquino has developed and presented courses in the areas of Learning Skills, Organizational
Behavior, Leadership, Corporate Strategy and Entrepreneurship. As Executive Director, he was
also accountable for the areas of Marketing and Sales, where he performed a complete re-
structuring.
While in BSP, he had as direct reports the Director of the MBA, the Director of the EMBA, four
Directors of Centers of Excellence (Entrepreneurship, Strategy, International Business, and
Leadership and Human Behavior), three Marketing managers, two Sales managers, the
Registrar, 50+ staff member and 100+ faculty members, full time and adjuncts.
Position
2003 to 2006 Founder and Executive Director
2007 to 2008 Executive Director
Responsible for developing training programs for clients and companies on topics such as:
Conflict management, Leadership and Change, Sales in the Medical Industry, The 5S
Methodology, Creating Small Businesses in the Technology Industry, and How to Become an
Entrepreneur Professor. He created business tools to improve clients’ performance, and
managed the company and its identification of clients, customers, and vendors, development of
market-entry strategies, definition of offered products and services, and recruitment, formation,
and development of consultants.
Position
2002 to 2003 Director of Entrepreneurship Programs
Responsible for the prospection, discussion and development of alliances and partnerships with
companies and organizations that function as venture capitalists and private equity investors to
provide funding for the incubated and accelerated ventures in ITS. He was also responsible for
the development of programs that disseminate the entrepreneurship culture and the definition
and development of an entrepreneurship environment for the incubation and acceleration of
new ventures and enterprises in the IT sector of the Brazilian economy.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 24
Position
2000 to 2002 Director of Alliances and Partnerships
Responsible for creating, developing and managing the UAE – Office for the Support of the
Entrepreneur (Unidade de Apoio ao Empreendedor), an office responsible for the dissemination
of entrepreneurship in the University environment, and the community surrounding the
University. He was in charge of the prospection, discussion and formatting of alliances and
partnerships with companies and organizations from the private sector, such as Nortel
Networks, UNIBANCO Bank, The Motorola Foundation, The CPqD Foundation (telecom
industry), as well as with agencies and organizations from the public sector (federal, state and
local government) and the third sector.
Position
2000 Special Advisor to the CEO
2000 Director of Alliances, Partnerships and New Businesses
Responsible for the development and coordination of new businesses and Internet ventures,
including the following dimensions of the businesses: strategic planning and implementation,
operational supervision and implementation, and identification of vendors, market situation and
competition. He also developed alliances and partnerships for the corporation, controlled
investments in new ventures, and conducted negotiations for the closure of businesses that
were unprofitable for the corporation. Dr. DeAquino was also accountable for auditing costs and
expenses in the Internet businesses belonging to the corporation and for the assessment of
performance of those ventures using Balanced Scorecard tools.
Position
1999 to 2002 Senior Consultant in Strategic Corporate Services
Responsible for the development and coordination of consulting projects in the following areas:
strategic planning and implementation, operational supervision and implementation, and
identification of vendors, market situation and competition. He was also responsible for the
prospection and development of tailor-made solutions for clients such as Bandag, Honda and
UNIMED – a Brazilian Health Insurance Company. Dr. Tasso also played an important role in
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 25
various projects like: Development of a data base for monitoring new opportunities in emergent
markets within Brazil; Definition and development of procedures and manuals for the
implementation of a “paperless office” culture in a global corporation in the automobile
industry; Implementation of a total quality program in a global corporation in the heavy
mechanical industry; Definition and implementation of BSC procedures for monitoring the
performance in a multinational company of the automobile industry; and Implementation of e-
commerce and e-business Internet portals for a Brazilian automobile parts corporation
Position
2006 to 2008 Technical Reviser and Translator
Responsible for the Brazilian version of books in the areas of Strategy and Negotiation
Position
2006 to 2008 Technical Reviser and Translator
Responsible for the Brazilian Version of various books in the areas of Organizational Behavior,
Management and Business Administration
Position
2006 to 2008 Technical Reviser and Translator
Responsible for the Brazilian Version of various books in the areas of Business Administration
and Entrepreneurship
Position
2003 to 2006 Consultant, Business and Leadership Programs Developer
Responsible for the development of tailor-made training programs in Entrepreneurship,
Leadership and Management for College Students, Management in an Entrepreneurial Fashion,
Entrepreneurship and Management for Technical Schools, and Learning Skills for Technical
Schools.
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Education
1993 - 1997 Doctor of Science (research developed at University of Tennessee at Knoxville, TN,
USA)
University of São Paulo - USP, Sao Paulo, Brazil
Position
2008-Present Professor
Professor in the School of Business, responsible for teaching Organizational Behavior, Business
Statistics, Multinational Business Management, Entrepreneurship and New Ventures, Small
Business Management, Introduction to International Business and two capstone courses:
Comprehensive Business Management Seminar and Seminar in Business Policy, for
Undergraduate and Master level programs in International Business, in Hotel and Tourism
Management and in Management of Information Technology. Also serves as member of
Master’s degree Oral Exam Committees and a member of the Institutional Effectiveness
Committee and Program Review Committee (see administrative experience)
Position
2006 to 2008 Professor
Professor in the School of Business, responsible for teaching Learning Skills, Organizational
Behavior and Leadership in MBA programs, presented in both English and Portuguese, and also
served as a member of MBA degree exam committees and Dean, Executive Director and
Academic Director (see administrative experience).
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 27
Position
2004 to 2008 Graduate Professor, School of Business
2006 to 2008 Undergraduate Professor, School of Business
2006 to 2008 Undergraduate Professor, School of Hospitality
Professor in the School of Business and School of Hospitality, responsible for teaching in both
the graduate and undergraduate programs, and also served as a member of Bachelor and
Master’s degree exam committees. In the undergraduate programs in Business Administration
and Hospitality, he taught course in Supply Change Management, Introduction to Management,
Introduction to Business, and Small Business Management. In the graduate program in Business
Administration and in the EMBA program, he lectured Organizational Behavior, Skills
Development, Contemporary Management Models, Corporate Strategy, and Business Policy.
Position
2007 to 2009 Invited Lecturer
In the Marketing and Management Module of the Sports Management program, he taught
courses on International Sports Management, Business Plan and Strategic Management of
Sports Organizations.
Position
2004 to 2007 Undergraduate Professor, School of Business
2006 to 2008 Graduate Professor, School of Business
Professor in the School of Business, responsible for activities in the undergraduate and the
graduate programs in Business Administration, the MBA program and the graduate program in
Sports Management. In the Business Administration undergraduate program, he taught courses
in. He also advised students in their final projects and served as a member of the Evaluation
Committee of Final Projects in more than 15 instances and as member of the Evaluation
Committee of Research Projects (PRINT), in over 20 opportunities. In the Business
Administration graduate program and in the MBA program, he taught courses in
Entrepreneurship and New Ventures, Contemporary Management Models and Organizational
Behavior. In the Sports Management graduate program, he taught courses on Entrepreneurship
and Business Plan and Strategy in Sports Organization, and also served as a member of the
Board of Examiners for more than 20 candidates. He was also considered to be the faculty
member with the best performance for two consecutive semesters.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 28
Center for Research and Business São Leopoldo Mandic – Campinas, Brazil
Position
2004 to 2005 Adjunct Professor, School of Dentistry
Adjunct Professor in the School of Dentistry, responsible for teaching the following courses in
the MBA program for Professionals in Health Services: Entrepreneurship, Business Models and
Strategic Management.
Position
2004 to 2005 Adjunct Professor, School of Business
Adjunct Professor in the School of Business, responsible for teaching the following courses in the
Business Administration undergraduate program: Organizational Culture and Development,
Process Management, Ethics and Social Responsibility and Business Negotiation. He also advised
students in their conclusion projects and served as the Head of the Research Committee for two
consecutive semesters.
Position
2004 to 2005 Adjunct Professor, School of Business
Adjunct Professor in the School of Business, responsible for teaching the following courses in the
Business Administration undergraduate program: Business Communication, Skills Development,
Entrepreneurship, Information Theory and Management of Information Systems. He also served
as a member of the Board of Examiners for more than 15 candidates.
Position
2003 to 2005 Professor, School of Business
2004 to 2005 Professor, School of Education
Professor in the School of Business and in the School of Education, responsible for activities in
the undergraduate program in Business Administration, the undergraduate program in
Accounting, the graduate program in Education, the graduate program in Environmental
Management and Sustainability, the graduate program in Social Responsibility and the Executive
MBA program. He taught courses on Entrepreneurship, Creativity, Innovation & Knowledge
Management, Marketplace & Education and Corporate Strategy in both undergraduate and
graduate levels, and also advised students in their graduation projects.
Position
2003 to 2004 Researcher, School of Medicine
Researcher at the Center for Studies in Biomedical Information Systems of the School of
Medicine, developing research for a second post-doctorate program in Entrepreneurship in the
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 29
Medical and Healthcare Environments and Businesses, under the mentorship of Dr. Renato
Sabbatini.
Languages
Computer Skills
Professional Development
1994 - 1995 International Research Fellow -- Completed courses in Engineering Mechanics and
Applied Sciences and developed research in the field of Fracture Mechanics
University of Tennessee at Knoxville, TN, USA
2000 Development of Business Consultants.
Thompson Management Horizons do Brasil, TMH, Brazil
2001 Quality Management Control.
State University of Campinas – UNICAMP, Campinas, Brazil
2001 Development of Entrepreneurs in Technology – Empretec .
Brazilian Service for the Support of Small Business, SEBRAE, Brazil (licensed by UN)
2001 Development of Facilitators for the Young Entrepreneurs Program.
Brazilian Service for the Support of Small Business, SEBRAE, Brazil
2002 Entrepreneurship and Leadership.
Brazilian Stock Market Institute, IBMEC, Rio De Janeiro, Brazil
2003 Training the Trainers for Distance Learning Education.
The EDUMED Institute, Brazil
2003 Starting a Successful Small Business.
Brazilian Service for the Support of Small Business, SEBRAE, Brazil
2004 Development of Facilitators for the Intel’s Education for the Future Program in Brazil.
The BRADESCO Bank Foundation, Brazil
2007 Microsoft Project 2002
People Computing and Education, PEOPLE, Brazil
2009 Fired Up or Burned Out? Teaching Strategies to Help First-Year Seminar Instructors
Rekindle Their Enthusiasm.
Wadsworth/Cengage Learning, USA
2009 E-learning Study Skills: Keeping yourself and your students ahead of the curve!
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2008 to Present Regional Academic Reviewer (USA) – IQEF – International Quality Educational
Foundation
2004 to Present Certified PhD Adviser – Brazilian Ministry of Education and CNPq (National Council on
Research and Development)
2004 to Present Certified M.Sc. Adviser – Brazilian Ministry of Education and CNPq (National Council
on Research and Development)
2006 to 2008 Member Representative (Business School São Paulo) to the EMBA Council
2007 to 2008 Member Representative (Business School São Paulo) to ANAMBA (Brazilian
Association of MBA Business Schools)
2008 to Present Full Member of MBA Oral Examination Committee - Schiller International University
2008 to Present Full Member of Academic Leadership Committee - Schiller International University
2008 to Present Full Member of Program Review Committee - Schiller International University
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Awards
2009 Honorary Faculty Member of the National Honor Society ALPHA BETA KAPPA, USA
2009 Full Member – Schiller International University Honor Society, Florida Chapter, USA
1994 Sponsorship for PhD Research in a Foreign Country, CAPES / IPEN - Institute for
Energy and Nuclear Research, Brazilian Federal Government, Brazil
1993 IVP Prize - International Visitor Program, USIA - United States Information Agency,
USA
Research Projects
2003 – 2004: Entrepreneurship in the Medical and Healthcare Environments and Businesses
This project included the definition, structuring and implementation of a tested educational
system on Entrepreneurship for professionals and managers of the Medical and Healthcare
industry. This project was developed with the support of the Center for Studies in Biomedical
Information Systems, State University of Campinas (UNICAMP), Brazil, as part of the research for
Dr. Aquino’s second post-doctorate.
Event Organization
2009: Higher Education and The Multimedia Generation – The MBA Connection
Invited Speaker, International Business Forum, São Paulo, Brazil, BSP – Business School São
Paulo - A Laureate International Inc. University
2009: Higher Education in the 21st Century – The Multimedia Generation and the Diversity in
the Classroom.
Invited Speaker, 7th Pearson University Forum, São Paulo, Brazil, Pearson Education Brazil
2007: Coaching and Interpersonal Skills - Becoming a Master Professional. (in Spanish)
Keynote Speaker, Workshop on Human Resources and Career Success. Buenos Aires, Argentina,
IAE, Universidade Austral
2007: How to Learn: Andragogy and Learning Skills for Business Students.
Keynote Speaker, 5th. Pearson University Forum, Porto Alegre, Brazil, Pearson Education Brazil
2009: How to Deal with Higher Education Students in the 21st Century – A Learning-Centered
Approach
Paper Presenter - IBW 7, International Business Week 7, University of Minho, Braga, Portugal
2002: Energia Brasil – The Efficient Usage of Energy for Small and Medium Size Enterprises
Invited Lecturer – Entrepreneur Fair, Cuiaba, Brazil
1998: Fracture Mechanics Applied to the Design of Industrial Structures and Components
Short Course – State University of São Paulo, School of Engineering, Guaratingueta, Brazil
1995: Fracture Mechanics Toughness Behavior of Pressure Vessel Steels in the Ductile-to-
Brittle Transition Region: An Important Issue to Nuclear Reactor Integrity
Short Course – Brazilian Navy Office of Projects, São Paulo, Brazil
Books Published
2007: De Aquino, Carlos Tasso E.; Mello, Alvaro A. A.; Ribas, Raul
Technical revision of the Portuguese version of “Small Business Management : An
Entrepreneurial Emphasis”, 13th Edition, by Justin G. Longenecker, Carlos W. Moore, J. William
Petty, and Leslie E. Palich, Thomson Learning Cengage Brazil, São Paulo, Brazil.
1999: De Aquino, Carlos Tasso E.; Ferreira, Itamar; Landes, John D.; and Andrade, Arnaldo H.P
Determination of the Cleavage Stress of Ferritic Steels in the Ductile-to-Brittle Transition Using
SEM and the FRAMTiC Model, XV COBEM - Brazilian Congress of Mechanical Engineering, Águas
de Lindóia, Brazil- published by ABCM (Brazilian Association of Mechanical Sciences), Rio de
Janeiro, Brazil.
1999: De Aquino, Carlos Tasso E.; Landes, John D.; McCabe, Donald
Fracture Mechanics Applied to the Structural Design - Part II: Recent Methodologies, XV
COBEM - Brazilian Congress of Mechanical Engineering, Águas de Lindóia - published by ABCM
(Brazilian Association of Mechanical Sciences), Rio de Janeiro, Brazil.
1999: Ferreira, Itamar; De Aquino, Carlos Tasso E.; Sant'anna, Pedro C; Guimarães, Valdir A.
Problems Encountered to Apply The FRAMTIC Model To Predict Fracture Toughness Behavior
of a Ti-Nb Micro-Alloyed Steel, XV COBEM - Brazilian Congress of Mechanical Engineering,
Águas de Lindóia, Brazil, 1999 - published by ABCM (Brazilian Association of Mechanical
Sciences), Rio de Janeiro, Brazil.
1996: De Aquino, Carlos Tasso E.; Andrade, Arnaldo H.P.; Liendo, Marcelo F.
Assessment of the Fracture Toughness of Ferritic Steels Used in the Design of Nuclear Pressure
Vessels, Using Charpy V-Notch impact specimens (in Portuguese), CGEN VI Congress on Nuclear
Energy – Brazilian Association of Nuclear Engineers (ABEN), Rio de Janeiro, Brazil – published by
ABEN (Brazilian Association of Nuclear Engineers), Rio de Janeiro, Brazil
1996: De Aquino, Carlos Tasso E.; Landes, John D.; McCabe, Donald, Andrade; Arnaldo H.P.;
Liendo, Marcelo F
Fracture Mechanics Toughness Behavior of Pressure Vessel Steels in the Ductile-to-Brittle
Transition Region: An Important Issue to Nuclear Reactor Integrity, PVP - ASME Pressure Vessel
and Piping Conference, Montreal, Canadá - published by ASME (American Society of Mechanical
Engineers), New York, NY, USA.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 39
1996: De Aquino, Carlos Tasso E.; Andrade, Arnaldo H.P.; Landes, John D.
The J-Q Model for the Prevision of Fracture Toughness Behavior of Nuclear Grade Ferritic
Steels in the Ductile-to-Brittle Transition Region (in Portuguese), SIBRAT IX – Brazilian Pressure
Vessel an Piping Conference, Rio de Janeiro, Brazil - published by ABCM (Brazilian Association of
Mechanical Sciences), Rio de Janeiro, Brazil.
1996: De Aquino, Carlos Tasso E.; Andrade, Arnaldo H.P.; Liendo, Marcelo F.
A New Approach for the Assessment of Fracure Toughness Behavior of Steels Used in the
Design of Nuclear Pressure Vessels (in Portuguese) SIBRAT IX – Brazilian Pressure Vessel an
Piping Conference, Rio de Janeiro, Brazil - published by ABCM (Brazilian Association of
Mechanical Sciences), Rio de Janeiro, Brazil.
1995: De Aquino, Carlos Tasso E.; Landes, John D.; McCabe, Donald
A Two-parameter Model to Predict Fracture in the Transition, SMIRT 13 - Structural Mechanics
in Reactor Technology, Porto Alegre, Brazil – Published by SMIRT
1994: De Aquino, Carlos Tasso E.; Andrade, Arnaldo H.P.; Cruz, Julio R.B.; Miranda, Carlos
Alexandre de J.
Heat Transfer Finite Element Analysis of Charpy V-Notch impact specimens, CGEN V Congress
on Nuclear Energy – Brazilian Association of Nuclear Engineers (ABEN), Rio de Janeiro, Brazil –
Published by ABEN (Brazilian Association of Nuclear Engineers), Rio de Janeiro, Brazil
1994: De Aquino, Carlos Tasso E.; Maneschy, J.E.; Mattar Neto, Miguel; Nóbrega, Petrus G B.
Instability Evaluation in Austenitic Piping Systems using Two Different Approaches, In Fatigue,
Flaw Evaluation and Leak-Before-Break Assessments PVP - ASME Pressure Vessel and Piping
Conference – Published by ASME (American Society of Mechanical Engineers), New York, NY,
USA.
M. Sc.
2006: Ribeiro, João, Jr.; De Aquino, Carlos Tasso E.; Barbosa, Severino A. M.
Master of Education Final Committee for the evaluation of the candidate Paschoal Antonio
Bonin, submitting a dissertation in the Education area entitled: The Technical Education in
Brazil: A Tool for Inclusion or Prejudice (in Portuguese), Silesian University Center of São Paulo,
Americana, Brazil
2006: Pelizzer, Hilário Ângelo; De Aquino, Carlos Tasso E.; Paula, Nilma Morcerf
M.Sc. Final Committee for the evaluation of the candidate Gleiva Rios de Araújo Félix,
submitting a dissertation in the Hospitality area entitled: Corporate Education: A Case Analysis
of a Company in the Air Transportation Industry (in Portuguese), Anhembi Morumbi University,
São Paulo, Brazil
2004: Noronha, Olinda Maria; De Aquino, Carlos Tasso E.; Moraes, João Francisco Regis.
Master of Education Final Committee for the evaluation of the candidate Eloah Nazaré de Melo
Risk, submitting a dissertation in the Education area entitled: Social Responsibility and
Education (in Portuguese), Silesian University Center of São Paulo, Americana, Brazil, 2004
MBA
2008 – 2009:
M.Sc. Final Oral Committee for the evaluation of more than 120 MBA students, Schiller
International University, Largo, FL, USA, at between 2008 and 2009
2006 – 2007:
M.Sc. Final Committee for the evaluation of more than 50 MBA students, BSP – Business School
São Paulo, São Paulo, Brazil
2004 – 2007:
B. Sc. Committee for the evaluation of more than 15 undergraduate students in the areas of
Business Administration and Systems Management, Fleming Higher Education Society,
Campinas, Brazil
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 42
Appendix D
Served as Project Manager for the January 5, 2006 college-wide faculty in-service
event to support broad-based faculty involvement in development of the
accreditation-required Quality Enhancement Plan (QEP) topic
Assisted with procurement of a $1.2 million grant from the U.S. Department of Labor
for development of Associate degree and Certificate programs in Healthcare
Informatics
More than doubled student enrollments and student semester hours (SSH) in Health
Information Management (HIM) and Medical Coder programs from 2000 – 2008
PROFESSIONAL ACCOMPLISHMENTS
Twenty (20) years of experience working as a Health Information Management
(HIM) educator in both two and four year colleges with expertise in curriculum
planning and design, student recruitment and advisement, and accreditation
compliance
Author and freelance writer specializing in research and trends forecasting for
industries such as health care, insurance, recruiting, technology, and entertainment
Winner of the 1997 Literary Award from the Florida Health Information Management
Association (FHIMA)
Ten-year work history in acute care hospitals with a focus in Health Information /
Medical Record functions, quality improvement, utilization and risk management
EDUCATION
EMPLOYMENT HISTORY
PUBLICATIONS
PRESENTATIONS
PRESENTATIONS