Scribd Logo
Încărcați

Bine ați venit la Scribd!

  • Transcript of Interview

    Încărcat de

    Decie June Aguila
    11 vizualizări2 pagini
    The Luisa Ridge Hot Spring and Spa has been operating since 1983 in Calamba City, Laguna. It offers various room and cottage accommodations that can host between 2 to 100 people. The resort has multiple pools and uses a manual logbook system for reservations and payments, which is mostly done in cash. They see about 200 customers per week on average, with entrance fees of 80 pesos per person. The main problems encountered are difficulty scheduling customers due to duplicate bookings, especially during peak seasons, as well as locating customer check-in and checkout times in the manual system, which can inconvenience other potential guests.

    Descriere originală:

    sedtfuhjikol

    Drepturi de autor

    © © All Rights Reserved

    Formate disponibile

    DOCX, PDF, TXT sau citiți online pe Scribd

    Vi se pare util acest document?

    Este necorespunzător acest conținut?

    Raportați acest document
    The Luisa Ridge Hot Spring and Spa has been operating since 1983 in Calamba City, Laguna. It offers various room and cottage accommodations that can host between 2 to 100 people. The resort has multiple pools and uses a manual logbook system for reservations and payments, which is mostly done in cash. They see about 200 customers per week on average, with entrance fees of 80 pesos per person. The main problems encountered are difficulty scheduling customers due to duplicate bookings, especially during peak seasons, as well as locating customer check-in and checkout times in the manual system, which can inconvenience other potential guests.

    Drepturi de autor:

    © All Rights Reserved
    Descărcați ca DOCX, PDF, TXT sau citiți online pe Scribd
    Indicator pentru conținut neadecvat
    11 vizualizări2 pagini

    Transcript of Interview

    Încărcat de

    Decie June Aguila
    The Luisa Ridge Hot Spring and Spa has been operating since 1983 in Calamba City, Laguna. It offers various room and cottage accommodations that can host between 2 to 100 people. The resort has multiple pools and uses a manual logbook system for reservations and payments, which is mostly done in cash. They see about 200 customers per week on average, with entrance fees of 80 pesos per person. The main problems encountered are difficulty scheduling customers due to duplicate bookings, especially during peak seasons, as well as locating customer check-in and checkout times in the manual system, which can inconvenience other potential guests.

    Drepturi de autor:

    © All Rights Reserved
    Descărcați ca DOCX, PDF, TXT sau citiți online pe Scribd
    Indicator pentru conținut neadecvat
    din 2

    Transcript of Interview

    Name of the Resort: Luisa Ridge Hot Spring and Spa

    Name of the Owner/s: Mr. Donato / A.L Berdon Inc.


    Km55. National Highway, Brgy. Bucal Calamba City
    Location of the Resort:
    Laguna 4027
    Date of Establishment: 1983
    Rooms:
    Alta Casa *10 rooms (4-6 persons)
    Cuartos *15 rooms (2 person)
    Casitas *6 rooms (family room)
    Dormitory *11 rooms(16-20)
    Executive Rooms *4 rooms(3-4)
    Cottages:
    Type of Rooms / Cottages: Mushroom Huts *15 huts(up to 8 persons)
    Picnic Huts *8 huts(up to 12 persons)
    New Huts *6 huts (up to 12 persons)
    Cabbana Huts *4 huts (up to 12 persons)
    Long Cabbana Huts *4 huts (up to 20 persons)
    Chest Hut *1 hut (up to 12 persons)
    Steel Cabbana Huts *10 huts (up to 20 persons)
    Anahaw *1 hut(50-100 persons)
    Upper Pool (5 feet)
    Type of Pools:
    Lower Pool(5 feet)

    Current System: Manual Reservation (Logbook)

    Mode of Payment: Cash / Debit / Check (Corporate)

    Volume of Customers / week: 200 persons per week (estimate)


    80 per person
    Entrance per person
    Hard times on scheduling customer
    due to same date of schedule
    Hard to locate the time in and out of
    each customer mostly on peek seasons
    Most Problem encountered: because of manual system
    Inconvenience to other customers who
    lives far away thus losing potential
    clients who have interest on the resort

    Approved by:

    Ms. Rosemary Javier


    Officer-in-Charge

    S-ar putea să vă placă și