EMPLOYEE QUESTIONNAIRE

NAME- AGE-
GENDER- M/F OCCUPATION-
1. WHAT ARE YOUR WORKING HOURS AT HALDIRAM?
(A) 8 HOURS (B) MORE THAN 8 HOURS (C) LESS THAN 8 HOURS
2. ARE YOU SATISFIED WITH WORKING ENVIRONMENT?
(A) HIGHLY SATISFIED (B) SATISFIED (C) DISSATISFIED

3. DO YOU HAVE FACILITY OF JOB ROTATION?

(A) YES (B) NO

4. ARE YOU SATISFIED WITH SALARY YOU ARE PAID?

(A) HIGHLY SATISFIED (B) SATISFIED (C) DISSATISFIED

5. IS IT EASY TO TAKE LEAVE FOR AN URGENT PERSONAL WORK?

(A) YES (B) NO

6. DO YOU GIVE TOP PRIORITY TO INTERESTS OF THE COMPANY?

(A) YES (B) NO

7. DO YOU HAVE ALL THE AUTHORITY CONNECTED WITH YOUR WORK?

(A) YES (B) NO

8. DOES THE HEAD OF YOUR BOSS DIRECTLY COMMUNICATE WITH YOU?

(A) YES (B) NO

9. DO YOU GET ORDERS FROM MORE THAN ONE HEAD?

(A) YES (B) NO

10. HOW ARE DECISIONS TAKEN IN THIS ORGANISATION?

(A) BY THE HIGHER AUTHORITIES (B) BY THE CONCERNED EMPLOYEES

11. DOES THIS ORGANISATION TREAT EVERY WORKER EQUALLY?

(A) YES (B) NO

12. FROM HOW LONG YOU HAVE BEEN WORKING HERE?

(A) LESS THAN A YEAR (B) 1-2 YEARS (C) MORE THAN 2 YEARS

13. DO YOUR SENIORS GIVE IMPORTANCE TO YOUR SUGGESTIONS?

(A) YES (B) NO

14. IS YOUR ORGANISATION DYNAMIC?

(A) YES (B) NO

 CUSTOMER QUESTIONNAIRE

NAME- AGE-
GENDER- M/F OCCUPATION-
1. HOW OFTEN DO YOU VISIT HALDIRAMS?
(A) WEEKLY (B) MONTHLY (C) OCCASIONALLY
2. YOU PREFER HALDIRAM OVER OTHER FOOD OUTLETS BECAUSE OF?
(A) PRICE AFFORDABILITY (B) WIDE AVAILABILITY (C) DYNAMIC NATURE (D) QUALITY

3. DO YOU FEEL FOOD ORDERED IS FRESH & HEALTHY?

(A) YES (B) NO

4. ARE YOU SATISFIED WITH SERVICE LEVELS AT HALDIRAM?

(A) YES (B) NO

5. HAVE YOU EVER EXPERIENCED THAT DISH WRITTEN IN MENU WAS NOT AVAILABLE?

(A) YES (B) NO

6. DO YOU THINK TEAMWORK IS PRACTICED WELL IN HALDIRAM?

(A) YES (B) NO

7. THROUGH WHICH SOURCE YOU ARE GETTING INFORMATION ABOUT HALDIRAMS?

(A) ADVERTISEMENTS ON T.V. (B) PAMPHLETS (C) ANY OTHER

8. IS CLEANLINESS BEING TAKEN CARE OF AT HALDIRAM?

(A) YES (B) NO

9. DOES EVER HAPPENED THAT YOU DIDNT LIKE ANY DISH AT HALDIRAM ?

(A) YES (B) NO

10. WHICH THING YOU LIKE THE MOST ABOUT HALDIRAM?

(A) QUALITY OF FOOD (B) SERVICE (C) PRICE (D) WIDE VARIETY