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NAPSIYAH, Siti
School of Social Work
McGill University, Montreal
August 2005
Napsiyah 2005
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analysis to understand issues related to aging in Indonesia. The study describes relevant
policy and practices for older pers ons in Indonesia, and discusses major social issues of
poverty, the need for social security, and ambivalent views of older people in Indonesian
society. While the Social Department Affair (Depsos) has pioneered in providing
initiatives for older persons, the benefits of these supports are often limited (e.g, formaI
govemment budgets, and social stigma (e.g., "the last priority") mean that older people
do not necessarily receive appropriate support from govemment and society. The role of
religion, culture and gender in shaping aging issues are specifically discussed. It would
seem that improving the lives of oIder people in Indonesia requires a social work
pratiques pertinentes pour les ans en Indonsie et discute des problmes majeurs de
pauvret, le besoin pour l'aide sociale et les diverses perceptions de gens gs dans la
initiatives pour les ans, les bnfices de son appui sont souvent limits (ex. le secteur
formal, les rgions urbaines). Les complxits de l'emphase sur les soins de famille, les
budgets gouvernementaux limits, et les stigmates sociales (ex. 'la dernire priorit') font
que le gouvernement et la socit ne fournit pas ncessairement aux gens ags un appui
qui leur convient. L'influence de la religion, la culture et le sexe sur les problmes de
vieillissement est galement discut. Il semblerait que pour amliorer la vie des ans en
Indonsie il est ncessaire d'adopter un point de vue inform par des exemples externes
1 would like to convey my deepest gratitude to my supervisor, Dr. Amanda Grenier, for
her intense assistance and guidance for this study. It would not have been completed
without her patience in advising this study. My deepest appreciation and love also goes to
my husband, V.M. Ariefuzzaman and my son, Fendry A. Ariefuzzaman. Their love,
patience, support, input, and companionship have provided a great "spirit" to finish this
study.
Special thanks to: CIDA (Canadian International for Development Agency) for its
financial support during my study at McGill University; IISEP (IAIN Indonesian Social
Equity Project), particularly Wendy Allen, Lori, Susy, Jen, and Kak Ani for their
administrative assistance during my stay in Canada; DEPAG (Department Agama) Prof.
Dr. Azyumardi Azra (rector of UIN "Syarif Hidayatullah" Jakarta) for their facilitation
and support to study at McGill University; and the School of Social Work, Mc Gill
University, especially Prof. Estelle Hopmeyer, Lillian, Maria, aIl my professors, teaching
assistants, staff and graduate students in this program. They have provided me with
wonderful assistance, information, knowledge, and support; and for my editor, Sara
Collings, for her patience, assistance, and help with editing my thesis.
My deepest thanks and respect goes to my parents and family in Indonesia. Their love
and prayer have greatly strengthened my motivation to finish this study.
UNDERSTANDING AGING ISSUES IN INDONESIA
Table of Content
CHAPTER 1: INTRODUCTION............................................... 1
1. Background. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 1
1.1. Personal Rational. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2. Literature Review. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.1. Literature on Indonesian Aging.......................................... 5
2.2. General Gerontology Literature.......................................... 7
2.3. Demographics.............................................................. 8
2.4. Factors Related Demographic Changes................................ 10
2.5. Aging in Indonesia........................................................ Il
3. Research Topic/Research Aim.......... .......... ............................ 12
4. Research Question....... ..... ... ..... ..... ... ..... ... ... ... .... .... .... ........ 13
CHAPTER 2: METHODOLOGY................................................ 14
1. Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2. Data Collection Methods......................................................... 15
2.1. Participant Observation.................................................... 16
2.2. Semi Structured Interview..... ........... ...... ......... .... .... ..... ....... 18
2.3. Document Analysis. ... ....... ........ ..... ... ... ... ... .... .... ..... .... ...... 20
3. Data Analysis.. ... ...... ... ... ........ ....... ... ............... ..... ....... ......... 21
4. Ethical Issues....................................................................... 22
1. Social Work Perspective on Aging................ ... ... ... ........ .... ..... .... 66
2. Possible Approaches for Social Work Intervention in Indonesia. . . . . . . . . . . . 68
2.1. The Micro-Mezzo-Macro Model of Social Work ..................... 68
2.2. The 'Clinical' Approaches for Social Workers in Indonesia ......... 75
3. Elderly Poverty, Social Security and the Role of Social Work in Indonesia 77
4. The Role of Social Work for the Rural Elderly Population ................. 80
5. EIder Neglect (Abuse) and the Role of Social Work in Indonesia......... 83
6. Summary........................................................................... 85
CHAPTER 6: DISCUSSION AND CONCLUSION.............................. 87
1. Conclusion and Discussion......................................... 87
2. Limitations ofStudy and Recommendations........................... 91
APPENDIX
REFERENCES
CHAPTERI
INTRODUCTION
1. Background
The ageing of populations is now a global phenomenon. Since early 1970s,
relatively 'young', however, from that time on the percentage of the elderly has increased
each year. By 2020, it is predicted that the number of the elderly will increase
significantly. The United Nations Census Bureau predicted that the percentage of
Indonesians over the age of 60 would rise from 7 to 8 per cent in 2025 (Kreager, 2003).
Surprisingly, it is predicted that by 2010, the aging population will increase to 9.58 per
cent, and it will make up to 11.2 per cent in 2020 (Minister of Social Affairs, 2002).
There is no doubt that the processes of social and economic change are also
affecting Indonesian society. In particular, the elderly are challenged by changes in two
areas of life: the economy and the family. Changes to the economy mean that
in the services sector of the economy. Furthermore, the impact of urbanization and
and the globalization of communication. Over time, this may mean a reduction of the size
of the family and families may take less responsibility for their elderly members. At the
national level, this could mean an increased sense of insecurity for the elderly because
there are few and limited state supported programs of insurance and assistance for them.
Tan (2003), in his study of aging issues in Asia, postulates that from a
sociological point of view, a rapidly ageing population will give rise to a number of
1
pressing problems. One of the most important is the lack of financial well-being for the
aged, but other problems include inadequate housing and eIder care. Although Tan's
study focuses on the Singaporean society, l believe that many of the similar social
problems face the aging population in Indonesia. Moreover, the problems of older people
in Indonesian society are "invisible". Due to various factors, such as the impact of long
lasting Dutch colonialism and imperialism, older people are viewed as the "last priority"
or as a "non-targeted group".
This study will examine agmg Issues m Indonesia in order to explore their
relationship to social policy and social work practice. In this chapter, l will present an
overview of my personal connection to this topic. From there, l will provide a review of
the literature that pertains to my study. Finally, l will describe the general research
l graduated from the State Islamic University (Universitas Islam Negeri "Syarif
am completing a Masters Pro gram at school of Social Work at McGill University, which
and UIN)) and the Canadian government (through McGill University) to work together to
create "social cohesion" and ''political stability" in Indonesia. The strategy to achieve
llAIN Indonesia Social Equity Project (nSEP) is the continuum ofprevious project, ICIHEP (lndonesia-
Canada Islamic Higher Education Project) which has been conducted in two phases.
2
plOneers and motivators for the improvement of the educational system in the UIN
knowledge about how to deal with various social issues, and more importantly to me how
to promote a quality life for persons receiving social services; inc1uding particular
vulnerable persons such as older people. My interest in social gerontology came from my
experience in the field placement at CLSC Rene Cassin, which is considered as a center
Caregiver Support Center (CSC) and Home Care. This experience gave me a broad
about the aging issues in my own country and to examine how culture and practices
1 have several other personal reasons for my interest in ageing issues in Indonesia.
First, 1 recognize that research on ageing issues in Indonesia is still rare or minimal,
compared to other social issues such as street children, poverty, and the like. It is not seen
as a "sexy topic" among social scholars in Indonesia. Second, 1 want to know more about
the specifie problems or issues related to aging in Indonesia. Third, 1 believe that starting
to work on ageing issues is one of the strategies to combat the enormous social problems
in Indonesia. Fourth, 1 believe that this study will challenge my knowledge, experience,
3
population), regarding its influence on elderly people and how the eIders perceived
themselves. In Islam, to obey and take care of the elderly is a family's (sons and
relatives) responsibility. The Qur'an, for instance, says that children have to respect their
parents in every wal. This is reflected in the very basic guidelines for daily interaction,
which explain that a Muslim should not even be "rude" to his or her parents. In addition,
there are a number "Sunnah" and "Hadist" (the sayings and behaviours of the Prophet)3
which state that it is the parent's (elder's) right to be respected and to be cared for by
their children and family as a repayment of their past investment in caring for the young.
So, the question is what is the role of religious teaching methods for family in caring for
the elderly?
provide care for its senior citizens. Yet, l feel that our system is patriarchal and reflects
the religious belief that to obey the male (such as husband, brother, and father) is a
female's (wife, daughter, and sister) responsibility. l wonder how gender roles play out in
our daily relations with the elderly. It would seem that as in the West, caring is a
"gendered" issue where women provide most care within the home. Renee, l also wonder
is there a gender difference between older women and older men; are women m
Third, as an Indonesian student, l have been taught by my family that caring for
our older people is the 'younger' peoples' obligation. The family (both extended and
nuc1ear) has the responsibility to prote ct their eIders from harm and neglect. Our
communal value system teaches us to help the poorest of the poor among the eIder people
2 See Qur'an AI-Isra':23 "Your God commended you to worship the only him and ohligated you to care for
your parents"
3 Qur'an and Hadist are the primary sources for the Islamic teachings.
4
in society. Furthennore, our culture encourages us to have a 'mutual assistance' (gotong
royong) spirit in order to help the vulnerable elderly people in the neighbourhood, as
there is a belief that it is a blessing to have and take care of an elderly at home.
Therefore, it is considered a "taboo" and shameful in our society to put elderly people in
the "Home for the Aged", in this case, the society will 'blame' their sons or the extended
relatives for neglecting their eIders. Moreover, in our culture, we believe that "home" is
the best place to provide care for elderly people. While this preference for home is not
different from the Western societies, the dynamics of the meaning of the family's
different attitude towards aging in society: they value the independence of eIders in
society. So, many oIder people live al one or live in nursing homes for the rest of their
lives. Additionally, l have also observed that the government has more social programs
for the elderly than the Indonesian government has. Thus, my exploration of aging in
Indonesia inc1udes a reference to and a contrast with the Canadian patterns where
appropriate. In this study l will try to gain insight about the kinds of services, social
policies, and life-styles from the Canadian context that can be applied to Indonesian
society.
2. Literature Review
2.1. Literature on Indonesian Aging
There are several identified problems faced by the Indonesian elderly. The first
and foremost problem is poverty, which has become the main challenge faced by the
elderly (see Dung Do-Le, & Raharjo, 2002; Setiabudhi, 2003). OIder people in our
5
country are socially excluded from the 'productive world' or the 'labor market'. This
problem has been compounded by the unresolved 'krismon' (or monetary crisis began in
1997). For example, those with a civil servant pension4 must share it with their spouse,
daughter, grandchildren, or whole families. However, most elderly do not have the right
to a pension, as it is only eligible to those who have worked as civil servants or in the
The second issue facing the elderly in Indonesia is that due to poverty there is a
potential risk of poor health. This is of course worsened by the fact that biologically,
body functions tend to decline with age. This seems that age naturally has a strong
correlation with health problems, which are significantly more common in older age
groups. For instance, the elderly can suffer from Alzheimer disease, dementia, diabetes,
and other chronic diseases. Nazara (2003) claims that one of the urgent problems ofaging
population is the health care expenses. However, he finds that neither govemment nor
private sectors has a specialized health care system for the aging population in Indonesia.
Limited coverage is available for public sector employees, which is only a small
percentage of the population. Nazara (2003) points out that health care system for the
poor and the vulnerable aging population is an immediate necessity. Otherwise, Indonesia
will face difficulties to cope with the rising medical expenses for the elderly.
The third issue faced by the older people in Indonesian society is the lack of
access to social services (especially for those who live in rural areas). This is because the
services provided by the govemment are too "urban biased". In other words, only 2 per
cent of the aging population has access to the insurance based social services 5 These
4 The pension benefits only for those who works in the formai sector, large companies, as weIl the military.
5 This may mean that there is a greater risk of neglect for those in urban or city centres.
6
services include access to the Home for the Aged or Panti Social Tresna Werdha or panti
jompo6. As 1 have mentioned, Social insurance coverage only provides for the elderly
who have worked in the formaI sector (such as civil servants). The people who have not
worked in this sector, or without a family support system, and who live in rural areas,
face a very different situation. Therefore, 1 would suggest that the problems facing eIders
social, and cultural factors. How ageing is viewed by society also reflects the two-sided
nature of aging: it has advantages and disadvantages. The two faces of aging are reflected
in society's ambivalent treatment of older people with respect to social attitudes, social
policy, the literature on ageing, and theories about ageing and older people (Atchley &
Barush, 2004). On the one hand, the society hears messages about wisdom or healthy
aging, but there are also strong messages of decline associated to older people, such as
weak, frail, and dependent. In addition, the perception of old age as a problem is
mediated through values and the political-economic structure that produces specifie
relationships between the state and families (Hokenstad & Midgley, 1997).
important to understand that there is tremendous diversity in the aging experience. The
difference across gender, class, race, culture, and social economic status (SES) is also
important. For example, not only do women live longer than men, but the aging
6 The first one is formai and the second is the informai language for the home for the aged.
7
experience is also very different for women. For example, oIder women are far more
likely to live alone, be po or, and be institutionalized in later life (Chappell et. al., 2003).
2.3. Demographies
This section will describe the ways that researchers have used the demographics
of aging in Indonesia in order to understand the growing elderly population. Chappell et.
al. (2003) present three ways of classifying the aging population: Percentage aged 65+,
median age, and dependeney ratio. The most common measurement of population aging
is the percentage of the population aged 65 years and over. By mIe of thumb, a
population in which people of age 65 years and over constitute at least 10 percent is
deemed to be old (Chappell et. al, 2003). Nazara (2003) states the proportion of the
elderly in Indonesia is accelerating. These eIders account for 7.2 percent of the total
population in 2000. However, he also mentions another report stating that in 2004 the
elderly contributed to 7.3 percent of the total population (lndonesian country report 2004,
BKKBN). This statistic suggests that in the near future, the number of elderly people over
65 will increase 'rapidly' (up to 10 percent) since there is an increase in the population's
life expectancy (70 for women and 65 for men) and there is a decline in both mortality
Another single measure of population aging is the median age of the population.
The median age is the age at which one-half of the population is older and one-half is
younger. As the median age increases, the population is considered to be aging (Chappell
et. al., 2003). In Indonesia, the median age is 26.1 years. For females it is estimated to be
7 From http://worldfacts.us/lndonesia.htm
8
The last measure is the dependency ratio or the "dependency burden". The most
frequently used dependency ratios define the total population of those who are "working
age" (between 15 and 64 years), as non dependent ages (Chappell et. al., 2003). Data
from the Indonesian Department of Social Affairs demonstrates that the number of
elderly people (above 60 years old) has cUITently reached 12 million people in Indonesia.
By 2030, the percentage of the population that is older than the CUITent retirement age (55
years) and the old-age dependency ratio is expected to be twice as high as the CUITent
level. According to the World Population Prospects (2000 Revision), the total
dependency rati08 in Indonesia will be 48 percent in 2010, with an old age dependency at
9 percent. Dung Do-Le & RahaIjo (2002) report that the aged dependency ratio was 6.9
Data from the V.S. Census Bureau (1992) shows that the ageing population in
Indonesia in the next 25 years will increase rapidly. The age structure of Indonesia
population is still young and about 30 percent of the total population is below 15 years.
population remains low, the number of elderly people, however, has grown rapidly. This
means that responding to the aging population will become a significant policy issue for
Indonesia.
8 The UN World Population Prospects, (the 2000 Revision), people aged 65 and above (old age) and
children below 15 years of age (young age) are considered to be dependent on the age group between 15-64
years. The ratio of the population between 0 and 14 years and the population aged 15-64 years is referred to
as the young-age dependency ratio. Similarly, the ratio of the population 65 years and above to the
population aged 15-64 years is called the old-age dependency ratio. The total dependency ratio combines
the young-age and old-age groups relative to the 15-64 age group. It is also referred to as the sodetal
dependency ratio.
9
2.4. Factors Related to Demographie Changes
increase in the life expectancy for the population, lower fertility rates and a slower
and Colombia is expected to quadruple between 1990 and 2025. This will put heavy
pressure on the financing of social protection in the long run (Mas on & Lee, 2004).
dec1ine in fertility, the resulting picture is likely to be severely truncated, leaving out both
the major causes of structural ageing and the existing management of elderly welfare.
Pool (2004) remarks that structural ageing (the shi ft to higher proportions of the
population at older ages) is only the final phase of a wider and more complex process of
age structural transition. The Indonesian case contains a number of surprises which
Infecundity, divorce, and political stability, together with the continuing importance of
migration, are cri tic al to understanding currently high proportions of elderly people.
on caring, rural situations and need (Schroder-Butterfill, 2003). In addition, Kreager &
10
peoples' support networks in Indonesia and found that one third of older parents are net
providers for intergenerational material support, and almost half of these are assisting
their adult children or grandchildren. Breman & Wiradi (2002) highlighted the economic
problems of the elderly populations in the rural areas of Subang and Cirebon9 Breman &
Wiradi (2002) called this population "the under-class of ultra-po or" because of their
tenuous situation. They stated that the ultra-poor have not only been denied access to the
labour market, they are also unable to fulfill their own basic needs. Eeuwijk (2003) has
studied growing old in the city of North Sulawesi, Indonesia and described the medical,
there is a lack of information about how Indonesian society and the state see and respond
to older people. These studies were unable to answer questions about the major problems
faced by the elderly and the social programs meant to address their needs. For example,
how does the state respond to the rights of its elderly citizens? What kind of social
services should be available in our society? How do culture, religion, and gender shape
aging issues in Indonesian society? And what are the implications for social work
practice in Indonesia?
This study aims to describe the issues, laws, and services for older persons in
Indonesia and examines the influence of culture, gender, and religion in shaping
understanding aging issues in Indonesia. As weIl, and most significantly, this study
11
examines the implications of aging issues in Indonesia for social work practice -
2. Aims to understand the laws in respect to older people in Indonesia and the
way this may shape services (e.g. VU No 13/1998 about EIder Welfare).
state, NGOs, and religion-based) currently being offered as well as needs for
future services (e.g. home for the aged or Panti Tresna Werdha).
4. Aims to fill the gap in social intervention and social services in Indonesia. It
will also address the gap in knowledge and policy analysis in Indonesia.
4. Research questions
This study will seek to answer the following questions:
2. What are social policies or laws gui ding the services for the elderly
people in Indonesia?
Indonesia?
12
CHAPTERII
METHODOLOGY
1. Overview
This study draws upon qualitative methodologies in order to address the stated
questions. Qualitative research methods are designed to examine the meanings of events
phenomena and thus such an approach is appropriate for developing a full, multi-
Newman & Kreuger (2003) claim that social work research aims to critique and to
transform social relations. More specifically, they suggest that social work research
should uncover myths, reveal hidden truths, and help people to change the world for
Within the scope of social work research methods there are many theoretical
approaches and perspectives that can be used to gain data from participants. The feminist
participants' reflections and opinions about the gender issues which shape how older
people are viewed in Indonesia. Newman & Kreuger (2003) claim that the feminist
approach attempts to give a voice to women and to correct the male-oriented perspective
that has been predominant in the development of social science. According to Acker
(1998), in aH known societies the relations of distribution and production are influenced
by gender and thus take on a gendered meaning. Feminist approaches may include a
13
variety of methods inc1uding interviews and case studies. However, they are united by the
As l have mentioned earlier, there are few studies or research on aging found in
Indonesia, compared to other social topics, such as street children, or women trafficking.
As a result, there is little prior research to draw on in order to understand how aging is
information, and reflection from people about this topic. l was interested in looking at the
feelings, experience, knowledge, and expectations about the social issue of aging in
(Newman & Kreuger, 2003). Here, my role as a researcher was as an active learner who
can tell the story from participants' viewpoint (Mastronardi, 2005). Similarly, reflexivity
was a significant feature of this research. For instance, l accepted that my biography, my
own values and beliefs, and my personal conduct would be intrinsically bound up with
the progress of the field work gathering and analysis of the data.
10 Mastronardi (2005) "Qualitative method is about relationship between people, place, and work as weil as
about experience, meaning, perception, stories, life, relationship, and understanding" (class notes, January
04).
14
2.1. Participant Observation
Grinnell & Unrau (2005), postulate that observation is a process by which a measuring
participant observation the researcher draws on their own perceptions and observations.
"It involves the observer's becoming a part of -and a participant in -the groups
and communities being observed so that the role taken with those observed is less
distant and more "inside". It includes the same basic processes of seeing,
recording, and coding and analyzing what is seen, although adapted to the role the
observer takes in research setting" (Grinnell & Unrau, 2005, p. 228).
participating in the social world, in whatever role, and reflecting on the products of that
l observed three different sites: the Division for Elderly Welfare within the
Department of Social Affairs of the Republic of Indonesia, the home for the aged (panti
tresna werdha), and general observation in daily interaction in Indonesia. To gain access
to these sites, l contacted the director of the eIder welfare division and introduced myself
purpose of my study and was granted permission to visit the department's homes for the
The tirst agency l visited was the Social Affair of Republic Indonesia. Here l met
with its workers in the division of elderly welfare (on July 18, 2004 and August 09,
2004). This is astate based institution that is mandated to manage and to deliver the
social service for the vulnerable people ("Penyandang Masalah Kesejahteraan Sosial
15
(PMKS)") , or those who are at risk of poverty and disability, such as the street children,
disable, elderly neglect, and the like. The Division of Elderly Welfare is the
programs and social services for the elderly. As well, this division is the center of the
process where aging issues are examined at a policy level. To enrich my observation, I
talked with the director of the elderly welfare division as well as with the staff worker in
this division asking for general information conceming their programs, services, and
planning for the oIder people in Indonesia. Similarly, I asked to their pamphlets,
guidelines, modules, and brochures in order to see their efforts in providing the services
The second agency I visited was a social services home for the aged or "panti
tresna werdha" in Jakarta in order to observe the daily services provided by the
institution and the daily life of the dwellers. I talked with the workers of the panti to get
information on their role in the panti and I observed the dwellers' needs and problems in
two periodical visits (one hour for each visit). The purpose of the first visit was to get a
global view of the agency, whereas the second visit was to follow up and get more details
about what was observed in the first visit. In order to record my observations, I took
detailed field notes. I also gathered each agency's pamphlets, guidelines, modules, and
brochures. These documents helped me to understand the vision and mission of each
agency as weIl as the programs that they deliver for the elderly people in Indonesia.
with people and it's surrounding during the visit to Indonesia for two months. Although
not an official site, I observed older people in buses, public facilities, and the like. The
16
lenses of course must be different after one year visit to Indonesia. My way of seeing
things was likely quite different after having lived outside of Indonesia for the period of
one year.
Site Mandate
Site One Elderly Welfare Department of the - astate based institution
Social Affair of Republic Indonesia - Implements social
policies related to the
elderly in Indonesia.
- Provides informational
and tinancial resources to
community organizations
that work with the elder!y.
SiteTwo The Home for the Aged (panti tresna - provides residential care
werdha) for the neglected elderly
people in Indonesia.
The second method 1 used for gathering data was the in depth interview. Grinnell
& Unrau (2005) daim that interviewing is at the core of social work practice and it is the
most consistently and frequently employed in social work techniques. The advantages of
spontaneity, flexibility, and control of the environment. Thus, this method helped me to
gain information from the participants because they felt more at ease responding to my
questions orally than they would have felt if they were asked to write their responses. As
weB, the casual and relaxed context of the interviews provided room for encouraging
spontaneous answers and unexpected responses. The flexibility of this method aBowed
me to rephrase questions that participants did not understand. Conducting the interviews
17
in the participants' environments meant that 1 could directly listen to their original views
My interview sample consisted of ten participants (five males and five females).
The participants in the study were either paid workers or volunteers in social institutions,
conducted for fifteen to sixtY minutes. 1 took notes and recorded the interviews.
The interviews focused on three main areas: issues, laws, and services for older
interview format, drawing on an interview guide (see appendix for the interview guide).
The interview guide included a mix of open-ended and more structured question in order
to confirm the interpretive validity of the findings, the participants were shown a
summary ofthe interview and they were asked to comment on its accuracy.
1 selected the participants using three different methods. The first method
involved using the internet to search for authorities in the field of social gerontology in
Indonesia. 1 looked for individuals who had pub li shed academic journal articles on this
topic and then 1 contacted them to invite them to be interviewed for this study. Secondly,
1 contacted the director of the Elderly Department in the Social Affair of Indonesia and
asked him to refer me to a participant who works in his office. FinaUy, 1 sent letters of
introduction and a short description of the proposaI to the government offices mentioned
earlier and to the participants from "panti jompo" and NGOs. 1 sent this information by
mail and email to directive agency workers, asking them to invite workers with expertise
18
workers and 1 told them that 1 would contact worker by email (or by telephone III
Numbers Settin~
1 W orker from Social Affair
2 NGO Workers / Activist
1 Workers from the Home for the Aged (Panti Tresna Werdha)
2 Community W orkers
3 Caregivers
1 W orker from Religious Institution
related to aging in Indonesia. Written documents about social services and social policy
for elderly people in Indonesia were gathered during visits to Jakarta (between June 18,
newspaper articles, books and journal articles about the elderly. 1 looked at published
government policy documents; including the Act of elderly welfare to understand how
1 conducted this research while living in Canada (with the exception of one
summer stay in Indonesia). In addition, the documents analysis was also based on the
published articles and books on aging and social issues in Indonesia gathered since the
June 2004 to June 2005. This information enriched my data collection in order to
understand and to describe the aging issues in my country as 1 was not in Indonesia
19
Figure 3: Policy and Practice Documents
3. Data Analysis
1 used a traditional "cut-and paste" form of data analysis for this study (Grinnell
& Unrau, 2005). 1 classified those having the same meaning (e.g. topics repeated) into
available. After engaging in this process using the written transcripts and written
documents, a number of commonalities and sorne differences emerged. The data analysis
of this study draws on the grounded theory. Glaser & Strauss (1967) who developed the
grounded theory methods state that the aim is to discover the theory implicit in the data.
aging issues in lndonesia (phenomena)ll. 1 consciously combined the data collection and
data analysis as weIl as the initial data analysis in order to shape continuing data
Il The grounded theory approach as a qualitative research method that uses a systematic set of procedures
to develop an inductively derived grounded theory about phenomenon (Sraws & Corbin, 1990, cited in
Newman and Kreager, 2003: 158).
20
collection. In short, data collection, note-taking, coding and memomg occur
simultaneously from the beginning. This procedure helps me to gain more opportunities
From there, 1 examined each category and put them into separate themes.
Furthermore, 1 identified any relationships between the major themes (this will be
4. Ethical Issues
No older people were directly involved in this study. In cases where older pers ons
names appeared on documents or in interviews these names have been replaced with
pseudonyms. The names of all participants are confidential. Using pseudonyms for the
participants and maintaining confidentiality in the fieldwork and interview process helped
my consent form to each participant to inform them of the purpose of my study and to
assure them that 1 will keep their responses confidential. Although sorne of my
obligation to prote ct myself and my participants from any potential harm. This lack of
awareness about the research consent form might be due to the fact that in our culture (a
Although workers were speaking in the capacity of their jobs, and therefore
considered a group at minimal risk, there was a slight possibility that participants from
govemment offices could have felt reluctant to participate for fear that it might jeopardize
21
their employment. As well, participants from the ''panti'' and NGOs may have been
especially if they were critic al of the govemment. 1 did not ask participants to comment
entirely voluntary and that he or she may withdraw their participation at any time. 1 also
interviews. Finally, 1 asked participants to review the summary of their responses and
asked them if there were any remarks that they would like to keep confidential or left out
responses for these questions would not be identified with their name or positions.
One important ethical issue that was raised in the research process concemed the
culture of the respondent. To do so, one must pay attention to added layers of meanings,
biases, and interpretation, which may lead to disastrous misunderstandings (Fontana &
Frey, 2000). Although 1 do not have difficulties in using my participant's language (since
my participants were Indonesian), 1 used the language of "bahasa I2" Indonesia during the
interview. However, for the purpose of this report, 1 need to translate the participants'
responses into the English language. 1 wondered how the potential for misinterpretation
or mistranslation will influence my ability to transfer meaning into the English language
12 The word "bahasa" refers to the Indonesian language or bahasa Indonesia, which is often use by people
and foreigner in order to mention it simply and shortly instead ofusing the complete word ofbahasa
Indonesia.
22
Another ethical issue that was raised in my study concerned personal, social, and
research and analysis includes asking 'how did l identify myself in the research project?'
For example, my identity as a woman and a student who is studying in the Canadian
context means that l need to be aware of any potential gender biases that will occur
during my interviews with participants who still 'hold' the patriarchal culture. For
instance, when l asked one of the male participants about gender issues related to the
result ofmy background studying in the Western society (which values gender equality).
There are sorne other important elements that l thought could lead to biases
during the interview. The ages of my participants' also become an issue in my study.
Particularly, this may due to the nature of our paternalistic culture. Grinnell & Unrau
(2005) postulate that indeed the considerable disparity in age between interviewers and
interviewees may contribute to the biases of either. For instance, most of my participants
were social workers in Indonesia, who hold "Eastern" values, including those of respect,
listening, and avoiding interrupting. So, during the interview, when l tried to probe or ask
direct question, sorne participants seemed to not respond positively, showing me that he
or she has more knowledge and experience. Although l am Indonesian, the format of a
important that techniques be relevant to the culture. In my interview l tried to bridge this
gap following the 'tradition' while at the same time, l tried to introduce the new way of
23
CHAPTERIII
MAJOR SOCIAL PROBLEMS, SOCIAL POLICIES AND SERVICES
FOR OLDER PEOPLE IN INDONESIA
This chapter address two major problems of older people in Indonesia identified
in this study, and the social policies and services meant to address them. A number ofkey
themes emerged from the interview and documents. Combining the data with existing
literature, this chapter will specifically comment on two major issues of social security
and poverty, and review the main policy (Act No. 13/1998) and services intended to
address them.
problem faced by older people in Indonesia concems social security (jaminan social).
This means the lack of formaI support and non formaI support available for elderly
people in Indonesia such as the comprehensive pension system and free health care for aIl
citizens. Take the example the words of Arie, who c1aims that aging is a complex issue in
Indonesia. He suggests that defining the major problems of the elderly population is not
an easy task. This may be related to the global problems faced by Indonesian citizens in
general. These problems inc1ude poverty, health access, unemployment, and the like. Arie
daims, however, that the major problem faced by the elderly people in Indonesia is the
24
" .. .1 agree that Indonesia has a very little attention to the issue of elderly
people. However, according to me, the major social problem of the elderly
people in Indonesia is the absence of social security. In fact, the elderly
issue is a serious problem especially for those who do not have anything,
without any family support system" (Arie, NGO activist).
Indonesia, 1 found the govemment and informaI compames have made an effort to
established "the Presidential Task Force on Social Security Reform" chaired by Prof.
Yaumil Achir. This task force concluded that social protection systems consist of three
layers of protection: (1) A Social Safety Net, providing basic protection such as primary
health care and subsistence level income security (which would ordinarily be provided by
the State, financed from taxes); (2) Social Insurance Schemes, financed by contributions
from employers and workers -providing income maintenance benefits during periods of
health care with sorne retribution of income within and between generations; and (3)
schemes for pension savings and health insurance. These proposaIs however, are only
However, Setiabudhi (2003) argues that Indonesia does not have a proper social
security scheme yet and this willlead to a very difficult situation if the ageing population
continuous to increase. The CUITent social security scheme only reaches certain members
of the population. This system benefits people in formaI sector and employers in big
companies and is not for those who work in non-formaI sector or work in small scale of
labor work.
25
According to Suharto (2003b), a social policy analyst, a social security system or
''jaminan sociaf' can be defined as the financial aid system or the social services put in
place to prote ct individuals from the risk of financial loss and financial inability caused
"The term social security is mainly now related to financial assistance, but the
general sense of the term is much wider, and it is still used in many countries to
refer to provisions for health care as weIl as income. Although the benefits of
security are not themselves material, they do have monetary value; people in
Britain, where there is a National Health Service, are receiving support which
people in the US have to pay for through private insurance or a Health
Maintenance Organization (Suharto, 2003b)."
James, E., (2003) claims that lndonesia has a traditional social security scheme
where pensions are based on workers' wage and years of contributions. This "pay-as-
you-go" system (PAYG) has sorne limitations. It is a scheme that is only offered to those
in the civil service and not to those in the private sector. As weIl, the funds workers
Tenaga Kerja)13, and so there is a potential risk ofpolitical control and low return.
JAMSOSTEK was launched during the New Order Era (1966). According to Act
No. 3/1992, JAMSOSTEK coverage includes: Work accidents, Old Age Support, Health
Care and Death. Until now, this Social Security Scheme has been generally only
available to people in formaI employment and to people who are obliged or entitled to
participate in a variety of social insurance schemes. Keasberry (2002) suggests that social
13 A Worker's Social Security Program (Jamsostek). Employers are responsible for the entire contribution
for occupational accident security, and death security programs. There are five classifications by industry
with contributions for accident of the employer. The contribution for death security is 0.3 % of one's wage
(http://www.asiatradehub.com/indonesialtax.asp).
26
complementary special welfare programs available to the impoverished and the impaired.
Social security provisions cUITently extend to the employees of the military, employees of
civil service, the population employed in smaller enterprises; those who are self-
employed or aged; and to those who rely on private insurance or support from immediate
and extended family and the local community. Setiabudhi (2003) notes that it is most
likely that the extension of social security entitlements to entire population will be a long-
term goal.
The pension system which may be considered one aspect of social security is also
(2004) daims that the CUITent pension system in Indonesia undoubtedly needs evaluation
and improvement. InformaI workers, for instance, do not have any income protection
In their study of age structural dynamics and local models of population ageing in
Indonesia, Kreager & Butterfill (2003) illustrate that another common problem of aging
in Indonesia is that assets in the form of labour or pensions will not guarantee a secure
old age if most of that income is used to share up the position of other family members.
For instance, I observed a pensioner couple (Juned and his wife), who share their income
pension to "feed" their unemployed family members. So, in this case pension benefits
would no longer be used to just support their own life but also to support the survival of
27
other family members. As a result, this couple has difficulties managing their income for
their own needs such as health, and lei sure activities. Nevertheless, pensions may be
Meanwhile, as Marianti and Van Eujwijk (in Kreager & Philip, 2003) suggest,
govemment policy regarding health and welfare provision remains inadequate. Pensions,
for instance, reach scarcely more than 10 per cent of the workforce. Recent plans by the
lndonesian govemment to introduce a 'universal' social insurance system in fact only aim
at the minority of formaI sector workers. The most vulnerable will continue to be
excluded. These problems particularly affect the elderly who live in rural areas and who
tend to work in the informaI sector, such as in agriculture. Dung Do-Le & Raharjo (2002)
postulate that the largest proportion of the po or elderly in lndonesia work in agriculture
or in the informaI sector, and belong to families with little or no savings. Lloyd-Sherlock
(1997), in his study of old age and urban poverty in the developing world, also points out
that the formaI security programmes in developing countries usually favour urban areas.
lndonesia, in my point of view, should want to leam from other countries to solve
these problems. For example, we can leam fromThailand, which has introduced a new
social security scheme covering about 2 million workers and their dependants. Old-age,
family, and unemployment programs are being phased in since 1998. The State Council
of the People's Republic of China examined the Reform of the Old-age Pension System
in June, 1991. They focused on the need to extend pension coverage to aIl workers, the
need to introduce pension contributions by these workers, and the need to establish the
legal basis for the operation of an old-age pension system. In a complementary move, the
28
Indonesian State Council authorized the Ministry of Civil Affairs to begin an
experimental rural social endowment insurance pro gram for people in rural areas.
Further, in January 1996, the State Council issued a circular expanding the program,
Suggestions to prepare for the retiring age at the personal level have also been
made. For example, in the recent article in the "Jakarta Post" (June 15, 2005) written by
Tjahjono suggests that it is important to plan for financial security for those 40 years old
and over. He created the term "pay your self first", which means that, as much as
possible, each pers on must save a "buck" of their money for their future retirement.
However, again this only covers those who have adequate income. It does not account for
Indonesia. Although there are no official rates of poverty among the elderly, Dung Do-
Le, & Raharjo (2002), in their study of the community-based support for the elderly in
Indonesia, argue that since poverty remains significant in Indonesia, it can be assumed
that it is significant problem for the elderly. Similarly, according to Suharto, the total
number of the poor in Indonesian was 35.7 million in 2002 and 15.6 million (43 percent)
were the poorest of the poor (2003a). Understandably, the economic crisis which began
in 1997 has a caused considerable decrease in the general standard of living. The share of
the population living under the poverty line has increased sharply from Il per cent in
29
Indeed, 1 feel that aside from those who are unemployed, women, and children,
the elderly are ranked the most vulnerable to poverty in Indonesia. This is due to the
impact of globalization, urbanization, and "capitalism". For instance, the "job market"
demands that those who are employed be at a productive age. In Indonesia, even those
people who are considered to be at productive age are still becoming unemployed.
Employment of older pers ons therefore, whom are considered 'unproductive' is unlikely.
1 believe that the aging population will be especially vulnerable to these changes, because
The problem of poverty is a specific problem for those in rural areas. Breman
& Wiradi (2002) highlighted the economic problems of the elderly populations in the rural
areas. They called vulnerable elderly people "the under-c/ass of ultra-poor" because of
their tenuous situation. They stated that the ultra-po or have not only been denied access
to the labour market, they are also unable to fulfill their own basic needs. They use the
example of an elderly couple in the Cirebon area that has not eaten for three days as an
example of the situation of elderly people in rural areas (Breman & Wiradi, 2002).
The existing social security scheme and pension system in Indonesia also raises a
critical issue in relation to poverty. As we know, the CUITent system primarily benefits
civil servants. This means that many have no security. Suharto (2003a) argues the
Indonesian social programs are failed to address to combat the impact of poverty in
govemment to support their life. Arie claims that subsidies could be helpful for older
30
"In my opinion, the need of elderly people is subsidies from the govemment of
Indonesia in order to protect and to "guarantee" their life safety. Because, 1 find
there are many elderly people who are not able to meet their daily needs, while
they are very poor." (Arie, NGO activist).
the elderly should have a right to the support needed to maintain their life during
retirement.
"1 think there are many things can be done by the govemment in order to prote ct
the life of the vulnerable people. Beside they should build social awareness
towards the need of the elderly, but the most important is that they should provide
subsidies for the social program targeted for the elderly people. These are the
govemment responsibilities and are on elderly right 1 think" (Rudi, Community
worker, 2005).
Suharto (2003a), the percentage ofneglected elderly people has reached 55.64 per cent of
the Indonesian population. This calculation includes both those who have suffered elder
neglect and those who are at risk of suffering neglect. According to Central Bureau of
Statistics (Badan Pusat Statistik), the percentage of the elderly who suffered from
neglect l4 was 3 485 066 people in 2000. The Age WeIl Organisation in New Zealand
(2005) defines eIder neglect as a pers on aged 65 or more who experiences harmful
behavior of another person with whom they have a relationship implying trust. Neglect in
bahasa means "terlantar" and refers to situations where a person suffers from poor
nutrition, poor health, inadequate care due to a lack of attention from the family,
community, and state. It is estimated that the percentage of neglected elderly will reach
14 While the general dictionary de fines neglect as, "to pay little or no attention to, disregard, etc".
(http://www.thefreedictionary.com/neglect).
31
about 8.5 per cent (19 million) in 2005. Suggestions such as those made by Rudi will help
elderly in Indonesia (the Act No. 13/1998 and the National Commission on Elderly
Welfare), and a number of social services that implement these policies. Nevertheless,
interviews with my participants suggest that knowledge about these policies is uneven.
This is may be due to the lack of socialization from the govemment about the policies, as
weIl as a lack of awareness and willingness from society to know about the policies.
establish a social policy targeted to its vulnerable and dependent citizens such as children,
the elderly, and the unemployed. Since its independence day in 1945, the govemment has
launched several social initiatives to support vulnerable people, including the elderly.
They are: Act 4/1965 which stipulates the state responsibility to provide aid to the elderly
population and Act No. 13/1998, which concems the welfare of the elderly in Indonesia.
Act No. 13/1998 consists of Il sections and 32 articles. Section one (1) discusses
community, social security, social assistance, empowerment, and the like. Section two (2)
15 The idea of the "welfare state" means different things in different countries. An ideal model refers to an
ideal model provision, where the state accepts responsibility for the provision of the comprehensive and
universal welfare for its citizens; state welfare refers to "welfare provided by the state"; Social protection
refers to that in many "welfare state", social protection is not delivered by the state at aIl, but by a
combination of independent, voluntary and govemment services. These countries are still usually thought
of as "welfare states" (Spicker, P., 2005, http://www2.rgll.ac.lIk/pliblicpolicy/introdliction/wstate.htm).
32
describes the philosophy, guidelines, and objectives of this law which was created to
strengthen the elderly population. Section three (3) concerns the rights and
responsibilities of the elderly people in the society. Section four (4) describes the state
responsibility towards the elderlY population. Section five (5) describes the need for
empowerment and social services to strengthen elderly welfare in Indonesia. Section six
(6) governs the implementation of each social service program. Section seven (7) outlines
the role of the community in caring of the elderly population. Section eight (8) governs
the coordination of each of the social institution. Section nine (9) reviews the
administrative factors. Section ten (10) acknowledges that this law has similar objective
to the previous law (Act 4/1965) concerning assistance and aid for the vulnerable eiderly.
The last section (11) includes a closing remark, acknowledging that this law replaces the
previous law (Act 4/1965)16. In section four, article seven, it states that the government
strengthen the welfare of older people. At the same time, older people hold similar rights
The Division of ElderlY Welfare (of the Department of Social Affair of Republic
Indonesia) has promoted and coordinated with companies and social institutions to
penduduk (KTP) for citizens who are at least 60 years old provides the advantage of not
requiring renewal every five years. The public transportation now provides a reduced
price or discount for the elderly 17. As well, the elderly have the right to affordable health
16 Signed in Jakarta on the 30th ofNovember 1998 by the President of Republic Indonesia, Baharuddin
Joesoef Habibie, and the Ministry of State Secretary of Republic Indonesia, Akbar Tanjung.
17 For instance, the Garuda Indonesia (Indonesian National Airplane) since 1996 provided a discount (30
33
care, meaning that if an elderly person is hospitalized or is unable to afford health care,
they have the right to a discount. This is due to the high expense of health and hospital in
lndonesia and the fact that not aIl citizens have health insurance.
Sorne NGOs and not-for-profit organizations are initiating services for elderly
people. PKBI (Perkumpulan Keluarga Berencana Indonesia), for instance, has struggled
to educate the public about the need for social recognition of elderly people in lndonesian
society. Particularly this institution is focusing on the health issues of older people.
However, compared with other developing countries in Asia, lndonesia has far to go in
According to Suharto (2003a), poverty and the social "gap" are the two central
issues dominating the formulation and the development of social policy discourse in
lndonesia. Furthermore, there are many factors that impede the development of an
lndonesian welfare state, such as the lack of visionary willingness and action, and the
need for a best mechanism system of social security. Sorne argue that an Indonesian
welfare state could be implemented based on the idea of "welfare pluralism H. This refers
to the move from state welfare to welfare partnership, and means that to address these
obstacles; there is a need for cooperation from aIl parties and stakeholders, including the
state, and the community as weIl as the local indigenous groups to help the vulnerable
people. For instance, drawing on the idea of welfare pluralism, the lndonesian State
Council could "integrate" the welfare system (which is mostly influenced by "Western"
approaches) with the religious-based informaI social welfare efforts, in order to establish
34
The absence of social policies is a major issue in Indonesia as weIl. Arie, a
participant in this study, argues that the 'absence' of social policies for elderly people is
due to our culture, which values the family role in caring for their elderly people. He also
argues that this issue does not take 'priority' in our society. Instead, poverty,
unemployment, street children, and education are the state's and community's priorities.
'domestic issue'. Arie provided an illustration of the way that the govemment and
community frame social problems as private: When the govemment launched the Act for
Conjugal Violence or KDRT (Kekerasan dalam Rumah Tangga), both the state and the
community engaged in a great debate about this issue. They argued that it belongs to the
'private' or 'domestic' sphere and the state should not intervene in its people's personal
business.
"1 see that the elderly people so far have not become our community and states'
priorities yet. May be 1 would say that the elderly issue is ranked on the eight or
tenth of our govemment agenda. Let's take a look at what happen recently when
the house of representative discussed about the KDRT laws to end aIl kind of
conjugal violence in society. But what is happening is that, they are arguing that it
is the private issue, and therefore the govemment or public should not involve in
and intervene in its citizen private problems (Arie, NGO activist)".
(Komisi Nasional Lansia) was a mandate of Act No. 13/1998 and later broke down into
Affairs, Bachtiar Chamsyah, this commission has the potential to help the govemment
35
and education programs. This commission consists of inter-sector employees from the
ministry, with this change, those neglecting older people will now be charged by the law.
the government through the house of representative to reform the social security scheme
formulating the National Commission for Protection for OIder People (Komnas
In addition, in 1996 Indonesia has declared "National Elderly Day" on the 29th of
May. This day is seen as a national commitment, in which each year aH parties of society
recognize and think about the elderly people in society. This day originated in response to
the Indonesian government's commitment to the United Nation Resolution No. 045/206
year 1991 concerning the international effort to pay attention to oIder people. This was
also a direct respond to the Vienna Plan of Action on Aging 1982 which was created to
invite aH nations in the world to establish the national elderly day l8.
18 1t was known as "Hari Lanjut Usia" (HALUN) or the elderly day validated by the former President of
Republic Indonesia, Suharto, in Pucang Gading Semarang. The 29 of May was dedicated to Dr. KRT
Radjiman Wediodiningrat who was head or coordinated the first meeting of the "Badan Penyelidik Usaha
Persiapan Kemerdekaan Indonesia (BPUPKl)" or the legislation of preparation for the Indonesian freedom
in 29 th of May 1945 which was full with nationalism spirit through his wisdom and knowledge (Sumartono,
Social Worker at BKKKS, Suara Merdeka, May 28, 2005).
36
This section describes the variety of social services available for the elderly
institution that is mandated to implement social services in Indonesia. Policies under this
According to the Ministry of Social Affairs, Act No. 13 1998 is becoming the
"work protocol" for designing social services for the elderly population in Indonesia. The
services under this act will be based on the Indonesian socio-cultural philosophy of "The
three generation in one roof", which means that there is a connection or interrelation
among three generations in the family (i.e. children, parent, and grandparent) regarding
the responsibility for its members. On practical level, the "direktorat pelayanan social
lanjut usia" or the Division of Elderly People, is made up of four programs or social
services for the elderly. The first pro gram focuses on the inside of the home for the aged-
based (panti tresna werdha) services. Through this program, the state "places" the
neglected elderly into a home for the aged. In this type of setting, the elderly are
guaranteed to receive their basic needs such as meat, clothes, health, lei sure activities,
19 This policy is the translation of the Indonesian version of the Department of Social Affair (Kebijakan:
meningkatkan jangkauan dan pemerataan social; meningkatkan professionalisme pelayanan social serta
peran aktif social masyarakat dalam pelayanan social; memantapkan manajement social; dan mendukung
terlaksananya kebijakan desentralisasi dalam penyelenggaraan pemerintahan umum dan pembangunan).
37
The second pro gram focuses on services provided for the elderly who are cared
for by family, community and social organizations. These types of services include home
care, and the daily provision of food for the "disabled" elderly people who live with
family members. This program is called PUSAKA (Pusat Santunan dalam Keluarga) or
family-based service. Foster Care is a social service for those who are neglected by
family members who had been willing to care for them under the social department
supervision. The "Bantuan Paket Usaha Ekonomis Produktif (UEP)" provides financial
aid for elderly people who want to work and need capital.
The third pro gram offered by the Division of the Elderly People provides
institutional-based services. This program is designed to provide both formaI and non-
formaI social services to meet the needs of elderly people (at the district level,
community level, borough level, provincial level, and national level). Furthermore, this
on the needs of elderly people. Another goal of this pro gram is to facilitate the creation of
The fourth pro gram under this act provides social protection and accessibility
services for the elderly. Social protection involves the state and community taking
responsibility for fulfilling the needs of the elderly to improve their quality of life. The
social security services inc1ude the "Jaminan Kesejahteraan Gotong Royong (JKS-GR 20)"
or the Gotong Royong social security system, which is similar to the KUBE program
20 Ibid. p.8
38
(described earlier). The second form of social security provided by the Ministry of Social
1
Affair is the "Asuransi Kesejahteraan Sosial (Askesosl " or social welfare insurance.
community has a responsibility to provide the overall services for the elderly (neglected
and not neglected elderly); the community has a primary role in caring for the elderly
welfare; and social services for the elderly should be community- based. The objective of
this approach is to achieve a quality of life for elderly people. It should ensure that
elderly people are protected from social and psychological problems; that elderly people
are assisted in maintaining their social role in the community; that the elderly are
empowered to achieve independence and that the elderly enjoy self-esteem and self-
actualization in society.
There are five "formaI" religions followed by the Indonesian population. These
are Islam, Christianity (Protestant and Catholic), Buddhism, Hinduism, and Konghucu.
The World Facts Index (2005) reports that 88 per cent of the population adhere to Islam.
Kreager (2003) reports that the sheer size of the Muslim population leaves the scope for
l have observed that there are many such social institutions and social services covering
the needs of older people in Indonesia. Each of these religious-based services has
attempted to facilitate and to accommodate older people. Mostly their services are
21 Ibid. p. 9
39
designed to help the vulnerable elderly people in their neighborhoods. Characteristically,
these services tend to originate in order to provide aid and daily assistance to older
vulnerable people is an obligation and responsibility for the "able" and the "have" people
to help the "have not" people. These types of services vary among the institutions, from
health services, home care services to financial assistance to vulnerable elderly people.
ln Indonesia, the Islamic philanthropic 22 practice has been known since the
coming of Islam in Indonesia, which was supported by the social activism of religious
institutions such as "masjid" and ''pesantren'' (Bamualim, 2005). The PlRAC (Public
Interest Research and Advocacy Center) survey shows that religion has become the basic
nature, based on a charity model (helping the poorest of the poor). For instance, they
collect zakat from Moslems and distribute the money to help the poorest of the poor in
society. Along with this religious practice there are many Islamic philanthropic
service available for the elderly is the "Layanan Kesehatan Cuma-Cuma (LKC)" of
Dompet Duafa Republika. This is a not-for- profit social institution that provides "free"
health services for the poorest people in the society. This institution helps the vulnerable
elderly people who need health service and does not require that they pay for the
medication. Darjo aged 73, who was sick and poor, for instance, benefits from this
22This refers to al! forms of the practical conceptualization of giving, service, and association for those
who need help on the spirit of Islamic religious-practice.
40
service. According to a news report, he was found by the direct survey team of the LKC
that are provided and initiated by public institutions or popular institutions. There are no
political and religious connections to these types of services. Instead, these services are
based on the ideal of humanity. These services are similar to the state-based services in
this way.
l observed one such service, called the "Lem baga Lansia lndonesia"in 2001. This
Herlambang (2001), a head director, explained the mission and vision of this institution.
Its vision is to achieve a comprehensive quality of life for the elderly people in Indonesia.
Its mission is to strengthen the quality of physical, psychological, social, and spiritual
health for the elderly; to enhance the knowledge and skills for the older people; to
increase the quality of social security; and to strengthen the law enforcement (jaminan
Social security law (jaminan hukum) for the elderly, l believe should become a
serious agenda for us to design a social policy and social service. This law will help to
protect the elderly from neglect and violence from the society. For instance, according to
a news report, an elderly woman in Indonesia died after being hit by a car driven by a
41
policeman. The policemen did not want to be "responsible" for this accident and even
expressed his interest in not reporting this accident (Republika Online, May 25,2005).
3.5. Discussion
Need is the second criterion of social justice, and naturally its assessment requires
that relevant variables such as gender, age, and socio-economic condition be taken into
account (Azer & Afifi, 1992). A few studies have assessed the needs of the aged in
Indonesia. The major problems of older people described earlier became important or
There are small numbers of social institutions and public facilities for the elderly.
However, as 1 described earlier, the social services available in Indonesia are biased
towards those who live in urban areas. For example, there is an absence of a local health
center (puskesmai 4 or posyandu25 ) for the elderly. As well, the homes for the aged are
mostly located in the city, so the village (rural) dwellers lack access to the panti jompo
(home care). This is very important to think about as there are many elderly people who
live in rural areas and who do not have enough money to go to the city and to pay for
medication. As well, there are many childless elderly people who live in rural areas. This
means that in the family system they may not receive the care they need. Moreover, in the
rural areas, there are neglected elderly people who would like to live in public areas and
"Elderly women, especially in the rural areas, are usually very old, living mostly
al one, neglected due to ignorance, living po orly on subsistence economy and
chronically ill with multiple degenerative diseases. These frail elderly should be
the focus of social welfare assistance both by the public and private sector"
(Abikusno, 2002).
42
There have been sorne critical responses to the govemment's initiation of social
services for the elderly. Although it is important to note that these shortcomings are not
due to lack of willingness from the govemment or society to provide social care for the
elderly. There have been several initiatives with the potential to make change. Indonesia
has faced multiple crises since the monetary crises began in 1997, and this continues to
negatively influence attempts to pro vide state and community care for the elderly.
4. Summary
From the description mentioned in this chapter 1 can summarize that lack of
comprehensive social security and poverty faced by the elderly in Indonesia requires an
active response. 1 found that services so far are based on the charity model and do not yet
facilitate a level of empowerment and education for the elderly. Yet, the charity model
this act which was designed to protect the life of older people in Indonesia. The case of
the elderly couple from Cirebon area who have not eaten for three days indicates that
poverty and social security are becoming serious and critical problems for older people in
Indonesia. In addition, because many participants in this study lacked knowledge about
the elderly welfare act, there is a clear need to inform this law and its benefits.
43
CHAPTERIV
INTERPRETATION: HOW CULTURE, RELIGION,
AND GENDER SHAPE AGING IN INDONESIA
and aging issues in Indonesia, 1 will briefly present an overview of how the 'elderly' are
defined in the society, particularly in the West. From there, 1 will define the concepts of
"the old" and "the elderly" in Indonesian context. These definitions provide the basis to
understand how various social locations may shape and impact the experience of aging.
Being 'old' is a subjective term. Bowers et. al. (1987) claim that the definition of
"the elderly" depends on the perspective of the pers ons involved. Sorne teenagers
perceive their 40-year-old parents as old. On the other hand, retired 70-year-olds may not
'elderly' refers to those aged 60 and over. Similarly, the Social Department of Republic
Indonesia refers to the elderly as those who are 60 years old and over (see also Dung Do-
Le, & Raharjo, 2002). This agreement of 60 is generally based on eligibility for social
policies:
1 guess a more general legal definition of elderly now would probably be sixty-
five years of age or older, when American begin to receive full Social Security
benefits. (Carter, 1998, p. 10)
It is important to note however, that chronological age is not to the only means by
which someone is considered 'old'. Lohman (1997) defines old age by using five
age can be defined as either the objective assessment of a person's on health status or an
estimate of an individual's present position with respect to his or her potential life span;
44
Social age is a major organizing principle for social interaction, with the relationships
between age groups institutionally structured and regulated. Inherent to this system is an
unequal access to resources and to power based on social age; Cognitive age refers to a
person's self-identification with age reference groups; andfunctional aging, reflects the
individual can adapt and perform specifie physical, social, or cognitive tasks.
In the Indonesian context, the definition of "old" also depends on who defines it
and the "measurement" used. According to one participant in this study, if a pers on is
married and has children, they can be called "old". AdditionaIly, a person can be
considered "older" if they exhibit physical indications of aging as decline, such as grey
hair, cognitive loss or cognitive impairment, stroke, and the like. The functional
perspective holds that somebody may be called "old" if he or she has grandchildren
(whether or not they are biological grandchildren). For example, Nana, who is 25 years
old, is called the grandmother in her family. She has eight siblings and the oldest sibling
The definition of "old" and "elderly"26 also can be based on one's social role.
Sometimes the person will be called "syeikh" (taken from Arabie language, "syaikhun",
which means "old"). One participant illustrates that a 30 year old man, for instance, can
45
pers on called "syaikh". It is from an Arabic language, "syaikhun",
and means "old (Hasan, worker ofreligious institution).
However, despite these social definitions of the elderly, the state bases formaI
definitions of the elderly on the Western conception rooted in age-based eligibility for
social policies. The Indonesian Act No. 13/1998, section one, article one, de fines "the
aged" or "the elderly" as someone who has lived for more than 60 years 27
the cross-cultural aging issues in Indonesia and how the context of culture, religion, and
McPherson (1990) suggests that culture and agmg are intimately linked. He
analogizes that they can be understood as reflecting different sides of the same coin.
While a society involves "sets of relationships," culture comprises "the meanings" that
also highlights the most important element in understanding the social organization of a
society: its values, beliefs, and norms. Culture, in the sociological sense, refers to the
that is shared with others (Harris & Cole, 1980). Understanding aging issues in Indonesia,
therefore, requires an effort to discuss the cultural context of the related values, norms
and belief in society in order to understand how conceptions of aging in the life of aging
population.
27Bab 1 pasal 1 UU No. 13/1998: Lanjut usia adalah seorang yang telah mencapai usia 60 (enam puluh)
tahun ke atas.
46
2.1. Family and the Elderly
The Ministry of Social Affairs states that Indonesia is a noble nation because it
has strong family ties which reflect its religious and culture norms about respecting the
role and status of the aged in the family and the community. Similarly, Nayar (1999) in
his study of the changing role of family in the care of the old in Indian society, states that
children' s responsibility for looking after aged parents was accepted and carried out in all
respecting the elderlY and about the young's to care for the old.
their children, where and with whom elderly people stay depends on the local norms of
our society. For instance, in North Sumatra28 society, the elderly people prefer to reside
with the oldest son in the family, whereas in Java society, older people tend to reside with
the daughter's family. Sons in Indonesia tend to have more responsibility than daughters.
However, both sons and daughters have a similar moral responsibility to care for the
elderly. Abikusno (2002), in his study of the socio-cultural aspects of the aged in
Indonesia, shows that most daughters provided more assistance and care for their parents
than did the sons (Batak region). He found that the eldest sons were economically
responsible for their older parents, and the daughters were in charge of care giving,
especially those daughters who lived nearby (Java and Bali region). Responsibility for
taking care of parents was placed on employed children, especially those living with their
Sumatra is the sixth largest island of the world and is the largest part of Indonesia. The Sumatra society
28
means the people who resides in this island but also who live within the tradition ofSumatra's
47
function of male and female children. Further, it is common knowledge in Indonesia sons
are responsible for financially supporting their eIder parents, while daughters are
Family plays an important role in caring for the elderly (Nayar, 1999). Similarly,
important role in caring for oIder people in Indonesia. In Indonesia, the majority of
elderly people live with their family. So, ensuring a secure life for the elderly is currently
family members in a home for the aged (panti jompo). Instead, there is a belief that caring
for the elderly is one of the ways that young people can repay their eIders.
"In my hometown, there is no family who wants to put their elderly in the home
for the aged. They have a strong tied of extended family that will able to take
care of the elderly. Culturally, the existence of the panti jompo is unacceptable.
This is because, the younger family should responsible and to repay the oIder
parent" (Lia, caregiver).
(e.g. to put the elderly in the home for the aged or ''panti jompo"). For instance, one
unacceptable, and taboo. The neighborhood will use it as a material for gossip, says Rian.
This is because children have a responsibility to care for the elderly as a repayment for
"Budi ibu sepanjang jalan, budi anak sepanjang penggalan". Means that the
older/parent have longer time to dedicate their life for children, whereas children
have shorter time to dedicate toward them. These words teach them that children
have a shorter time to repay the parent, how come they want to put them in the
panti jompo and not care for them? (Rian, community worker).
48
ln addition, the negative cultural views of institutional care for the elderly also
happened among the workers of the panti jompo. One worker participant describes that
she and her colleagues feel "uncomfortable" to see that family is "consciously" put the
elderly parent into the home for the aged (panti jompo).
"There is one family recently cornes to this panti jompo and "consciously" put
their elderly parent in this panti. However, 1 am still feeling that this is
unacceptable (taboo) attitude of the children to put their elderly parent here.
Because the case is that most of the dwellers of this panti are neglected elderly
people found by govemment in the public facilities and not because the family
who send them here" (Gusti, worker ofpantijompo).
III our society, as we have a very strong bond between children, parent, and their
extended family. Nuclear family is composed of husband, a wife, and their children.
relationships, this is called an extended, or three generation family (Harris & Cole, 1980).
We can take a look at the concept of our residential town where the family member lives
in the same neighborhood in order to look after each other (Arie, a community worker).
The tradition of familial support has bec orne intemalized among sons and other
family members. The intemalized values of mutual assistance and strong family ties le ad
children to feel guiIt and shame if they do not take on all of the responsibility for caring
for their elderly members. In addition, in our society, the elderly people compensate for
their retirement period by caring for their grandchildren. In most families, emotional ties
"My parents (retirees) are living with my sisters' family. They are spending
more time to play with my cousin (their grandchildren), even we called them
49
as a "baby sitter" in the sense that they care of them in which my sister and
her husband can work. The idea is not just because in my neighborhood there
is no adequate chiid day care but aiso more as achieving the idea of better
transforming our intergenerational values to our youngest family member,
such as controlling their development, behavior, and needs" (Ninie,
caregiver).
Indonesian culture is weIl known for its values of community and 'mutual
assistance' (Mirpuri & Cooper, 2002). Mutual assistance is an important system where
everyone works together to achieve a common goal. It means that the entire community
has a joint responsibility to cooperate with each of its members. For example, Mak Ukik
(a sixty six year old woman who lives in the neighborhood) is childless, because she was
widow since she was twenty years old. However, she was never neglected, because her
relatives have taken responsibility for her needs (such as food, shelter, and sociallife).
Similarly, Rima (a 70 year old childless woman) lives on the care of and the
attention of the entire community. One participant claims that in the Malays' culture, this
type of care evidence of community and togethemess in the neighborhood: ones' problem
belongs to the entire family and community. Mostly, the neighborhood will support the
basic needs of elderly people, such as food, clothes, and shelter. However, it is interesting
to note that communal values in our society are mostly practiced in the rural areas. The
participants in this study wondered if the communal values would be difficult to find in
the urban areas such as in Jakarta and in any other capital city in Indonesia.
50
vulnerable elderly, will the community provide the same support? Also, is it the
same as what we see in the urban (city) areas"? (Lia, caregiver).
neighbors and community as a whole (Abikusno, 2002). Abikusno (2002) points out that
institutionalized in order to promote a just society for an age groups. This would not only
enable them to maintain a degree of care and prevents them from being demented, but it
also would encourage interactive dialogue between oIder people and the younger
generation. This is important for bridging the gap between generations and for providing
a forum for a better understanding of the problems faced by both parties related to
In Indonesian culture there are social norms based on age. Harris & Cole (1980)
coined the term "age norms" to explain the social expectation of appropriate behavior for
different ages. These norms automatically become a "tool" to view each member of
society. Culture de fines what are approved and disapproved standards for our behavior,
and we judge behavior not by its logic but by its conformity to norms (Harris & Cole,
1980). In Indonesia, the view of oIder people seems to vary between that of respect and
stigma.
support to the aged population. The elderly are located in the highest position, to be
respected, honored, and obeyed by the younger generation, and even placed as a source
51
of knowledge and expenence. The case of Mbah Jamar (eighty years old In the
neighborhood) illustrates this view. People in his neighborhood viewed him as the
"reference" pers on due to his knowledge, wisdom, and experience. People even perceived
him as a healer for their sickness. One participant explains that the Indonesian culture
views the elderly people as deserving respect 29 , holding wisdom, being a source of
knowledge and advice, and as having a "privileged" status. For example, the younger
people will ask the elderly people for their consideration before deciding things.
"In my neighborhood (ranah minang), the elderly people are seen as privileged.
The older people have the responsibility to provide advice, role model, and make
decision. In marri age, for instance, the elderly have an important position to
transfer or deliver the intergenerational tradition teaching, we called it ''petatah-
petitih" or advices" (Rian, community worker).
The elderly people also will be privileged in a ritual of marri age by being asked to
deliver the cultural and religious teaching or ''petatah-petitih'' to the younger generation.
ln primitive societies, where information must be transmitted orally and retained in the
memory, the aged person is the custodian ofknowledge, wisdom, traditions, and customs
On the other hand, the elderly are viewed as vulnerable people and this is
sometimes associated with prejudice and stigma. Hasan claims that stereotypes of the
elderly can be witnessed in the daily jokes in society, such as "Tua-tua keladi, makin tua
makinjadi" (to become older become the "better"). The negative meaning ofthis word is
that the elderly people are seen as "disengaged" from social activities. For example,
leisure activities (e.g. dancing and playing sports, etc.) are seen as inappropriate activities
29In our popular communities, respect for eIders is publicly demonstrated, such as to express our respect by
suitable greetings, we add "label" before their names: mbah, haji (a person who has been on a pilgrimage),
tuan, and the like.
52
for older people. Sorne older people have intemalized these views, for example, Agi
refers to her grandmother, Kamal (65 years old woman), who is reluctant to join social
activities or "fun activities" because she feels that she is an older person. She explains, "1
am already old, and it's not my time to join such this event". It would seem that the
experiences of aging vary significantly according to what people feel is 'normal' for their
"If the older person is dancing, for instance, people will consider it"weird". AIso,
there is an analogy of "tua-tua keladi, makin tua makin jadi". This sometimes is
positive, but sometimes it is negative. First, it can be positive, possibly because,
like the coconut, the older the coconut, the better. It means, as people become
older, there will be a social expectation towards the eIder to become "the er" -in
term of knowledge, experience, and attitude (Hasan, worker of religious
institution)" .
Similarly, Hasan, a participant, states that the elderly are viewed as "invisible"
people in our society. This is reflected in the general acceptance of the belief that elderly
issues belong to the domestic sphere (family and relatives) and not the public one. This
means, as discussed in previous chapter, the participant described the response of sorne
KDRT law. Therefore, govemment or public should not "intervene" in its people
personal business, such as conceming on elderly issue, domestic violence, and the like.
"1 feel sorne people still argue that the elderly are viewed as invisible in our
society. And overall, the elderly are culturally isolated, structurally they are not
supported by the social security, and socially they are stigmatized by the
community" (Hasan, worker ofreligious institution).
perspectives on the aged and the needs of older people. People often put the social
location of elderly in Indonesian society as significant and thus they ranked the problem
53
of elderly people as not urgent. This is due to the assumption of being aged as a natural
process. Arie, de scribe this example by using an anal ogy of the type of "care status" in
the hospital.
"1 think when we understand the social location of elderly people, we see the
types of care in hospital. For example, there is an "emergency" and "very-very"
emergency. 1 am wondering if maybe, elderly people are considered as important,
but not "urgent". It maybe due to stereotypes that "being older" is not a surprising
thing!" (Arie, NGO worker)
There is also a beliefthat the activity appropriate for elderly is to "repent". Sorne
people often associate being aged with close to death. Thus, people often associates death
advanced with aged, and therefore they expect to older pers ons to increase repent while
they are being old. This means that older people should prepare in facing death through
characteristic of not only primitive but also modem societies. Though religious
concentrated among the elderly. McPherson (1990) argues that religious affiliation and
process and the product of aging. Religion also influences attitudes and the status of the
aged.
Over the centuries, religion has had a dominant and far-reaching influence on
peoples' life (Azer & Afifi, 1992). Munir (2004) claims that religion is an important part
54
According to the last census, the total Moslem population is approximately 88% of total
population, making Indonesia the largest Moslem society in the world30 (Munir, 2004).
Therefore, religion has a far-reaching impact on Indonesian society, from the level of
people's day to day lives to the level of government policy making. Today, Islam is the
most influential religion in the political and sociallife of the Indonesian people.
Harris & Cole (1980) claim that most of the available evidence indicates that
religion appears to be more important to older people than to younger people. 1 have
observed many religious based services and religious based activities for the elderly
people in Indonesia.
The role of religion among the elderly people can be se en as a support for life
adjustment and acceptance of the continuous decline along the aging process. Religious
teaching can be providing a source of strength and courage to deal with the uncertainties
of life. According to one participant, the older tend to have much more confidence in
Mehta (1997) studied the impact of religious practices on aging and religion as
source of resilience. One of her findings was that the process of aging was viewed by
Malay Muslims as "the will of Allah", or God's will. It was a time for retribution ofpast
sins in preparation for the final end-death. In addition, the author explains that one of her
respondents' mechanisms for coping with headaches, for instance, was to recite twice a
religious verse (Kalimah Syahadah) which never failed to relieve him of his headaches.
30Although the Moslem is majority, the state constitution of the Republic ofIndonesia is Nationalist
Religious called "Pancasila", where the first principle is believe in God.
55
Rence, he consumed less medication, at the same time, saved on medical costs. Similarly,
religious beliefs and practices had an impact on the lives of Malays Muslims at the
personal level, in term of providing inner strength, and giving meaning to life at its final
stage, as well at as the social level in terms of providing guidelines for appropriate
The participants in this study explained that in Indonesian culture, religion has an
important role in shaping the relationship between family, community, and older people.
The influence was based on the teaching practice methods which are guiding the follower
to become aware and obey the role and obligation of elderly people both in the family
and in community.
"1 think both religion and culture are having the same role in influencing the
pattern of family care towards the elderlY people. The religion acknowledges the
younger people to repay their older parent investment during their young aged.
This as what 1 observed from my Grandmother attitude and my society attitudes
towards the elderly" (Agi, caregiver).
The religious teachings also provide an important role in social activities for the
elderly. One participant mentioned that in his neighborhood (and in Indonesian society in
general) many social activities are conducted based on religious practices. For example,
the elderly people are the most actively participants in the "arisan" or "maj/is taklim".
This activity helps the elderly people to socialize and to maintain their relationship with
their peers in the neighborhood. This is also provides meaningful time for them to
exchange knowledge and experience for facing life. The other significant role of this
activity is that the elderly people are encouraged to reminisce with each other about their
past experience, nostalgia, and life story. Religious institutions provide the aged with a
56
In addition, the arisan and majlis taklim can function as an income source for the
elderly people. One participant described her mother's experience when she became a
religious teacher (guru ngaji dan penceramah). For this position, she received (financial
or material) as the compensation from the members (jamaah) of the religious community.
Furthermore, religious activities are also source of comfort (Azer & Afifi, 1992). One
participant mentioned that in Indonesia there are many public figures (celebrities) who
disengaged from their "glamour" and "free life style" and repented and are now enjoying
religious practices. They are only sorry that they did not do so in the past.
"1 observed that there are many public figures or celebrities in Indonesia who
leave their "glamour" and "hidup bebas" (free life style), such as Titik Puspa and
Gito Rolies. l heard that they argue that there is no choice involved in being aged
and being more close to religious practices, but also, they find that they are
repenting and feel sorry about what they did not do it in the past" (Agi, caregiver).
When asked about the influence of religion and culture on the way people care for
the elderly, sorne participants answered that both are interconnected and interrelated in
shaping the values of Indonesian society. Religious values and local community
traditions are having the same role to encourage people (and family) to care for elderly
people. In Bali, for instance, the "tri rene" (tiga hutang) or three debts to God, ancestors,
and older people is the religious teaching that support people to respect and care for their
older people.
"The religious values and norms are the most significant role to support elderly
welfare among families. Such as the teaching of "tri rene" (tiga hutang) or three
debts: debt to God, dept to ancestors, and debt to older people" (Noveria,
researcher)31.
3\ Taken from Prosiding Semiloka "Pengembangan Pusat Pelayanan Lanjut Usia-PKBI, Jakarta, October 2,
2001.
57
Conceming the responsibility of the younger generation (children and family) to
take care of the elderly, participants claimed that the existing traditional norms and values
"1 think both have the same role. However, 1 will say that religious teaching has
the first impact to create the tradition or culture. 1 mean that because we
implement the religious practices, so gradually become tradition. Also it is
because there is an intergenerational teaching on transferring this attitude" (Ninie,
caregiver).
"In my culture (Minang or Padang), for instance, people describe the relationship
between religion and culture using the jargon of "Adat besandi syara " syara 1
besandi kitabullah". It is unwritten values or laws that between the culture and
religion having the similar pattern/role in our life" (Rian, community worker).
This phrase means that the cultural tradition of our society is based on the
religious "laws", while the religious laws are based on the Holy book (Qu'ran). From this
view, therefore my participant argues that there is hierarchical role between religion and
culture. Religion shapes peoples' attitudes and norms because people are implementing
religious roles.
Culture and tradition in Indonesia are greatly influenced by religion and religious
beliefs. The development of a healthy society is the responsibility of both men and
women, and the role of religion in this respect is critical. Misinterpretation of religious
texts and religious intolerance however, often lead to conflict situations and the
Indonesian society, Hasan tells a story of "endless love" from the Hindu tradition and
58
Moslem society. This story explains the never en ding 'loyalty' and togethemess between
husband and wife as a consequence of marri age unity. Although he does not explicitly
mention aging people, he mentions a "wife" and a "widow" (these concepts refer to older
woman) who is left by the spouse. Indeed, in my opinion, my participant wants to explain
"In Hindu for instance, if the husband is died, the wife should be follow to die
too! Because the idea of "endless love". Or in sorne places, if the husband died,
the widow should be alienated and should be "isolated"! Isn't it similar what
happens in Islam, when the husband died, the widow is not allowed even to
wash her hair during the grieving days (forty days!) and she must be stay at
home as symbol ofher faith and love" (Hasan, worker ofreligious institution).
According to Subhan (2002), the patriarchal culture of the Indonesian society and
the misinterpretation of the religious teaching maintain the vulnerability of women social
on women, where women are often exploited and controlled by men's interests. The
following themes will explain the relation between aging and gender in Indonesian
society.
proportion of older women is usually higher than older men. The BPS or the statistics
center (Abikusno, 2002) reports that there are 14.4 million elderly people in Indonesia
32It is cIear that the percentage of elderly women is outnumbering of the percentage of elderly men in
Indonesia.
59
Within this, older women tend to bec orne "victims" of the patriarchal culture33
The culture shapes the understanding in society that women's role is in the domestics
sphere and men's is in the public sphere (e.g. politics). For instance, as a consequence of
this culture, many efforts still exist to alleviate and to minimize the role of women in
public sphere in the name of religion. As a result, women remain in the "second class".
his study of the position of women, Nayar (1999) states that the position of the elderly
women has been especially neglected due to their dual oppressions related to their age
and gender. This coincides with mainstream sociological theory which has generally
ignored the gendered nature of aging (Arber & Ginn, 1991). As a result, many older
The fact that women marry at younger ages than men do establishes what is called
dependency). This can lead to women having fewer resources, fewer schooling
opportunities, fewer job experiences, and less income. These small differences
accumulate over time; the husband's job will be given priority. As weIl, the pension
income becomes the "privilege" of older men. Abikusno (2002) states that according to
the Central Statistical Bureau (BPS), one of the profiles of the older population in
lndonesia (1997-1998) shows that more elderly females (40 per cent) have no schooling
compared to elderly males (15 per cent) and more elderly females (30 per cent) are
illiterate compared to elderly males (15 per cent). Thus, older women experience
33 Hartman (in Morgan 1985) defines patriarchy as a set of social relations which has a material base and in
which there are hierarchical relations between men, and solidarity among them, which enables them to
control women. Patriarchy is thus a system of male oppression of women.
60
Women are far more 1ike1y to be 10ne parents than are men (Chappell et al.,
2003). The reasons are due to the (early) death of husbands or to never marrying. The
patriarcha1 system in our society sustains the burden on older women to become primary
"breadwinners" for the entire fami1y. Ibu Nani (65 year old), described by one
participant, found it very difficult to provide financial assistant for her family since her
husband passed away 21 years ago. She often sold her c10thes in order to be able to buy
ln addition, older women are much more like1y to be widowed than men
(Chappell et al., 2003). For example, among Indonesians aged 60 to 75 years, more than
one-half of women are widows. This is due the fact that women live longer than men,
women tend to marry men who are older than they are, and women are 1ess like1y to
remarry after their spouse dies than are men. One participant presented the case of a
father who remarried at the age of 60 a year after his wife died.
"My father's reason to remarry beside there is a social pressure (from fami1y and
neighbor) to encourage him to remarry, he acknow1edges that himse1f needs a
woman or a wife in order to take care of him during his aged. He admitted that he
cou1d not able to do the dai1y activities without the support of wife" (Lia,
caregiver).
However, 1 found a contrasting illustration from the participant suggesting that the
case wou1d be different from a widow's perspective. She described her friend, who has
three chi1dren and is a widow. She argues that women will1ikely be reluctant to remarry
after widowhood.
"1 think the experience of my friend can illustrates beside there are no social
"pressures" from society to remarry among women, but 1 find mostly women
think more than twice to remarry" (Lia, caregiver).
61
Lia argues that there are "unfair" attitudes and responses from family and society
to discourage widowed women from remarrying. Moreover, widows with children are
seen as less "attractive" among the widowers. There are certain rules or norms in society
that require that "widows" should be "alienated" and "isolated" from the public arena,
avoiding any "attraction" from another male during her grieving days.
ln addition, elderly women or widows are socially expected to perform the role of
care giving. Care giving work includes activities and experiences involved in assisting
relatives or friends who are unable to provide for themselves (Browne, 1998). Another
participant provides an example of her grandmother, who lives with her family. This is
because her mother is a daughter (although her mother is also 50 years old and has to care
"My grandmother lives with my family, although, my mother also is old and has
to care for the entire family member. 1 think older women often prefer to reside
with her daughters' family. This is not just because if she lives with her sons'
family, she wonders ifnot able to cooperate with his son's wife" (Agi, caregiver).
Similarly, 1 found many elderly women who live in Jakarta are burdened
psychologically and financially to care for their spouses who are physically frail and not
able to me et their daily basic needs. The patriarchal system of our society contributes to
the vulnerability of women elderly people. It can be said that care giving in Indonesia is
Gee & Kimball (1987) claim that women's poverty is due to structural, rather than
individual factors. They argue that the economic situation for the future cohorts of the
elderly is dependent upon changes in the status of women in general in society. OIder
women are like "perennial plants- the roots of their poverty develop earlier in life and
62
come to fruition when they are old. Poverty among older women is simply the cumulated
result of gender inequality in the labour force and in society generaIly" (Neysmith, 2003,
p.66).
Browne (1998) postulates that the consequences of many of the issues women
face in their younger years become crystaIlized disadvantages with age. As weIl, she
argues that many of the problems faced by older women are a direct result of multiple
oppressions. Yet, until recently, the issues of older women were curiously absent from
the feminist agenda (Browne, 1998). In Indonesia, there many women's organizations
and movements exist that have neglected to raise the issue of older women in their
discrimination. One participant argues that the truth is that the most vulnerable are not
"1 argue that in fact, older men are facing more social expectation in our society.
Older men remain expected to bec orne the primary "breadwinner" for the entire
family member; while the elderly women stay at home, the elderly men should go
outside and work for eaming the family life" (Joko, NGO worker).
Similarly, he mentions that within society, elderly women are seen as more
vulneraOble and, as the result, they get more "attention" and "funding" from their
relatives and society. Whereas, for the male elderly, because they seen as powerful, no
ln the patriarchal Islam joint family, the oldest male member was the head of the
family. If he was unable to manage the family property, he could delegate this task to his
eldest son and still continue to be the head. This indicates that the old men in the family
63
had two distinct, though inter-linked, roles namely economic head and a social head.
Conversely, the problem for elderly women is not just a lack of personal income or
property in her name during old age. Studies have shown that elderly women have more
4. Summary
This chapter suggests the strong influence of culture, religion, and gender on
agmg. There are positive influences benefits for elderly people life. For instance, the
influence of culture and religion are very significant to encourage people to view and
treat the elderly. However, there is also strong negative influence of gender for the life
older persons, such as due to the misinterpretation of the religious teaching, and
discrimination against women, especially in sorne areas in Indonesia who still holds the
patriarchal values.
CHAPTERV
SOCIAL WORK APPROACHES FOR OLDER PERSON'S IN INDONESIA
64
This chapter reviews social work perspectives in relation to aging in society. This
also raises the questions about the possible approaches for social work intervention with
elderly people in lndonesia. Drawing on the interviews of participants and relevant policy
documents, this study highlights the importance focus on those who are poor, live in rural
children (Bisman, 2003). However, focusing on older people is not popular with the
majority of qualified social work staff. Accordingly, unqualified staff worker with the
elderly and problems and solutions have been seen in predominantly practical terms. In
addition, in our contemporary society, oriented towards the young, attitudes towards the
On the other hand, since its beginning, the social work profession has contributed
to efforts aimed at supporting the elderly in society. Social work's values and code of
ethics provide strong support for practices that simultaneously target multiple levels of
intervention. Related to its mission, values and ethical code, the social work profession
lndonesia presents a challenge to social work practice in our society. While lndonesia is
65
professional social workers for elderly people are still in limited quantity within
govemmental institutions and non-formaI social service agencies. One participant in this
study reports that in a home for the aged, for instance, none of the workers graduated
from a school of social work or have social work skills. However, they have been trained
to perform practical interventions, such as assisting with the daily life of elderly people.
is in the developed countries, the Indonesian social work profession is in the process of
establishment. With this process, social work is challenged to define and establish its role
in services and programs for the Indonesian aging population. This includes assisting the
and the resulting emphasis on individuals who are visibly contributing to the economy.
For example, the CUITent culture of respecting seniors (the elderly) may shi ft to the view
that seniors are no longer productive due to their retirement from the workforce and
"The position of the elderly has been undermined by such factors as changing
values, growing individualism, smaller numbers of children, the migration of the
young to cities in search of employment, housing shortages in urban areas, the
increasing participation of women in the labour market, and the devaluation of the
knowledge and experience of the elderly" (Thursz et. al, 1995).
Western social work, and also seems relevant for Indonesia. At the micro level of
intervention, social work can play a role in addressing individual eIders' problems and
66
needs through model of a self empowerment. Empowerment is a social work process and
intervention that has been recommended for work with oppressed populations, including
with women (Browne, 1995). Browne (1995) reports that a review of the social work
literature indicates that empowerment has been characterized in basically three ways: as
an intervention and product, a skill, and a process. In addition, there are three levels of
empowerment:
The concept and practice of empowerment has been interpreted in many ways. It
can mean "to make able" or "to give power to". And, in general, empowerment can mean
for a more egalitarian, democratic, and humanitarian social order (Thursz et al, 1995).
Jordan (2004) addresses social work's potential to emancipate and to increase people's
autonomy and opportunity, rather than to protect their negative liberty (this includes
freedom from interference from other individuals or the state). Browne (1998) suggests
that friendships, community connections, mutual aid and support groups, family support,
education, and peer counseling can enhance empowerment for the elderly. One
participant in this study mentioned several times the importance of empowering the
elderly in Indonesian society. He advocates for the need to increase and to raise the issue
of freedom and self-autonomy among the eIder people. He recommends this is in order to
67
"1 feel, to raise the issue of freedom and self autonomy is an important challenge
to empower the elderly people. For instance to protect their rights as senior
citizen, it's what 1 caU the "true" empowerment!" (Arie, NGO worker)
According to Arie, true empowerment requires that the elderly people themselves
initiate community organizing and build a social organization which will accommodate
their voice in society. This is important in order to ensure that oIder people do not
become "passive" by waiting for another group or institution to make them their target
group.
"1 think the true empowerment for elderly people is when they have their own
initiation to build social organization. Empowerment is can be achieved by
"Community Organizing", where the oIder people become the primary targeted
group" (Arie, NGO worker).
ReaUy empowering the elderly requires that the social worker re-examine the
intellectual and moral infrastructure that support our efforts to deal effectively with world
aging. Workers must focus on the ultimate source of aIl potency in human affairs:
consciousness, will, and belief (Thursz et. al. 1995). Furthermore, Thursz, at.al. (1995)
suggest that empowering the elderly means including them again in the human family as
full, functioning members. Churches, temples, mosques and other religious holy places
must play an important role in affecting this change. The aging of the population will
make new and unique demands on us. On the other hand, society as a whole will need a
new outlook, frame of reference, and value structure in order to see the elderly differently
At the mezzo level, social work can play a role in maintaining our local
indigenous tradition. Thisis one of the most important tasks for social work in Indonesia,
in order to strengthen the role of cultural tradition in caring for the older population.
68
Supporting this tradition involves encouraging people to treat eIders based on the belief
Maintaining the local tradition also can involve supporting the social activities of
older people in society. For instance, social workers can support the ongoing religious-
based activities engaged in by the older people in the community, such as majlis taklim 34
(an informaI union for older women), and arisan 35 (a productive activity for older
people). These activities give the elderly advantages (as described earlier), such as: the
self-satisfaction that cornes from being meaningful to other people, increased activity,
being healthier physically and psychologically due to physical movement and positive
language spoken. Each culture inherits a "unique" tradition to perform their lifestyle
based on their values and belief system. The Indonesian cultures (suku budaya) include
Java (Jawa), Bali, Batak, Sumatra (which consists of Melayu and Padang), Sunda and
many other cultures. As described earlier, each culture transforms their values based on
the importance of respect and care for elderly people. For instance, the Malay culture
vulnerable elderly people. One participant 36 in his study explains the Malay cultures
belief that one's problems belongs to the community. This means if a member of the
and to help this person. Similarly, there is a local tradition in Padang (suku Padang) of
34 The religion based union, where the older women sometimes spend their time learning about religion,
and conducting social activities with their peers.
35 A collective regular social gathering whose members contribute to and take turns at winning an aggregate
sum of money.
36 She is from Singkawang (West Kalimantan), Indonesia
69
respecting elderly people communicated through the analogy of "budi ibu sepanjang
jalan, budi anak sepanjang penggalan". This means that children have a responsibility to
the elderly in anyway due to elderly's past dedication to them when they were young.
From that story, social workers should understand the importance of maintaining
local indigenous cultures in order to strengthen the role of local community to provide
support and help for the vulnerable elderly people. For instance, social workers may
validate and facilitate the sphere of cultural aspects in caring for the elderly people based
on their beliefs and values. Furthermore, the existence of social institutions based on
local community initiatives in our society will not only function to help the vulnerable
population, but also to facilitate a response to the emergence of social problems, such as
poverty.
organizing older people, while ensuring that the control of the organizing lies with the
'service user', workers and local people. For example, drawing on this approach, social
37
workers might establish and build a 'community based service' (Kelurahan based
service) in every district as a centre for social activity. Such a service would have
members sit on a commission without any formaI and bureaucratie 'intervention' from
the lurah (a head of village). This commission could be responsible to the District Board
Committee (Badan Pemerintah Daerah) and to society directly in order to create a real
'civil society' and grow our local democracy and autonomy. Ideally, this could prevent
the CUITent situation where elderly services or agencies are located in urban areas in
which the recruitment procedure is too 'randomly centered' on those found neglected in
37 is a political district administered by /urah (a person who leads that district or village)
70
the streets or public areas. Finally, there will be no neglected elderly anymore in our
society due to our readiness in every kelurahan to provide our best services to the elderly.
attitudes towards the elderly and also by stimulating the elderly to be more critical of
what they need and their rights as citizens. In addition, it is because behind every social
effectively organized, they can provide social movements with important benefits.
awareness about the needs of elderly people in Indonesia. An important challenge for
social work is to help elderly people to gain accessibility and acceptability in society.
Raising awareness towards elderly issues in society involves dividing social work
practice into different layers: social policy, advocacy, outreach, as well as socialization.
Social workers may help to influence community policies and practices through
networking with other social workers, helping professionals, consumer groups, and
government officiaIs. Social workers may also be encouraged to engage in social action
in order to change macro level policies, such as outreach, advocacy, organizing, and the
like (Pierce, 1984). As well, the social worker can act as a broker, linking people with
available resources.
However, the most important challenge for the social worker is to conduct self-
help advocacy38, involving and integrating the targeted client (service consumers) in the
38Originally, selfhelp advocacy was used to help the mentally and physically disabled in order to assist
them to increase access of services (Gould & Ardinger, 1988 qtd. in Hardina and Holosko, 1991).
71
advocacy process. Through self-help advocacy, I believe social workers will able to assist
vulnerable elderly people in Indonesia with getting access to better food, shelter, welfare
benefits, or social insurance payments. Here, the role of the social worker is not only to
ensure the availability of services, but also to assist service users with developing skills
and knowledge in order to obtain benefits from public organizations. Because, according
to Hardina & Holosko (1991), the purpose ofself-help advocacy is to empower clients by
The other type of advocacy that may be practiced by social workers in Indonesia
is legislative advocacy or lobbying for laws or regulations that will benefit either the
profession or service consumers. In the Indonesian context, for instance, social workers
can organize the entire vulnerable elderly population through legislative campaigns to
increase social assistance for them. This is due to the fact that only certain groups of
elderly people benefit from social assistance. According to Hardina & Holosko (1991),
the big challenge for social workers is to become more concemed with understanding the
relationship between policy formulation, implementation, and practice and how this
affects the client they serve. Hardina & Holosko (1991) suggest that the sooner social
workers understand how to assist elderly clients at every level of advocacy, the better
Furthermore, social workers are challenged to address the values and belief
system by designing social policies that reflect values that will bene fit the oIder person.
Thompson (1986) claims that the ideological challenge for social workers is to locate
systems of beliefs and values within specific social formations (such as old age policy).
In addition, power struggles over ideology reflect dominant social relations and provide
72
the context for defining the issue of old age and aging and determining how policies
In Indonesia, elderly people are receiving strong legal support to get their right to
social security and social welfare mirrored in social we1fare act No.13/1998. However, at
the practical level, there are many elderly people living in poverty, suffering
mistreatment, and enduring a lack of social support. Therefore, the role of the social
worker in Indonesia may be to help vulnerable e1derly people through advocacy and
outreach. Advocacy should aim to lobby policy makers to take into account the existence
and the voice of vulnerable elderly population. From there, social workers may stimulate
policy makers to conduct assessments in order to define the major needs and problems of
the elderly based on their own voices. Secondly, through outreach programs, social
workers may actively engage in educating the public about the laws protecting the
we1fare of the e1derly which are still "unfamiliar" among the elderly population. By doing
this, social workers may help older people to become aware of their own needs, rights,
and obligations as senior citizens. As weIl, they can demand that the govemment provide
At the same time, social workers should able to develop public awareness and
public empowerment in order to stimulate society to critically examine their rights and
consider the question: is there a possibility of enacting a public pension fund for the
aged? Social workers can evaluate the financial budget spent by older individuals over
their lifetime. For instance, if a person is fifty five years old, he or she must have spent
hundreds of millions of Rupiah (IDR) in taxes. This raises the question: can he or she
73
possibly receive compensation or portions of this contribution for their financial support
intense socialization about the needs of elderly people in Indonesia. This would not only
be in the form of 'abstract' encouragement and information, but it may also invite society
to actively participate in that action. For example, social workers may collaborate with
the govemment to conduct an intensive public advertisement campaign about the need for
elderly empowerment. On the bureaucratic level, social workers should encourage the
society's involvement in providing social services for elderly people. For example,
budget programs may be publicly announced to let individuals compete for contracts to
develop projects through well-planned agendas rather than having the govemment
directly appoint project officers and staff. As a result, the winning contractor will be
responsible for implementing their project in a way that is transparent to the public and
for CUITent social work practice with the elderly in Indonesia. This involves conducting
not merely an administrative task that requires fitting the elderly into predetermined
meaningful to the elderly and responsive to their problems (Bisman, 2003). Similarly,
74
Bisman (2003) argues that it is critically important that social work assessments with the
elderly be truly biopsychosocial in scope. This means that social workers are urged to
take into account the contextual background of the client, including the biological,
psychological, and social during the assessment. This is needed in order to help workers
to understand the range of factors affecting the elderly, including health issues, mental or
psychological problems and strengths, and the social influences on the client such as the
policy makers, community members, as well as elderly people. The assessment may
include the question of access to public services, such as affordable housing, affordable
transportation, and an analysis of support at the policy and societal level. A fundamental
part of assessment is the definition and recognition of need, by both client and worker
(Rowlings, 1981). For instance, the most striking example ofunrecognized or unreported
needs among elderly people are found in relation to their health, especially if the elderly
person is very old or lives alone or with an elderly spouse (Rowlings, 1981). After
assessing the types of needs and major problems of elderly people, social workers then
3. Elderly Poverty, Social Security and the Role of Social Work in Indonesia
ln Indonesia, poverty is the major challenge for social work practice. Since
poverty is likely to become a major issue for older people, social workers should
prioritize their interventions in order to deal with this issue. Thus, the most applicable
models for social work practice in Indonesia may not be clinical or individual-based, but
75
eradicate poverty issues, social workers should be able to strengthen the social
functioning of elderly people. This means social workers may be able to take a lesson
social institutions or agencies for elderly people. The need for encouraging the elderly to
take their place as active members of society means that older people should not be given
a "product" but they should be given "tools" (jangan memberi ikan, tapi beri/ah kail)39.
This also means that social workers may encourage government to address the core need
for universal provision of social security as weIl as to change the structural system in
which older person often se en as the 'vulnerable' and therefore only in need of 'instant'
support.
as active social participants (Suharto, 2003a). These interventions must not be targeted to
the individual, instead he suggests changing unequal social structures by providing skills
(such as fishing), minimizing the dominant ownership of the areas for fishing, and
extending access for fish marketing. Suharto (2003a) claims that, due to the complexity
coordination in order to minimize the number of poor in Indonesia. For instance, the
Social Affair Department of Republic Indonesia should be able to build networks with
other departments.
government attitude in dealing with social issues in Indonesia, such as those concerning
the dis aster response or emergencies responses. The les son learned from the tsunami
39An Indonesian analogy, which means "do not give fish instead of the plumb/tools". This is a wise way to
explain that the vulnerable people need tools and not (direct) or instant "food" in the sense they need the
knowledge or strategies to find food.
76
disaster of 2004 highlighted the complexity ofproblems for the elderly in our society. For
example, this dis aster showed us the importance of social insurance, social security, and
other social assistance for older people in particular and for the Indonesian population in
general. A universal pension system and universal health care system would probably
help vulnerable po or elderly people to be able to survive such disaster. Therefore this
may bec orne a priority for social workers, to provide a "comprehensive intervention" for
survivors who are suffering from trauma, stress, depression, and mental health problems
due to their multiple losses and the absence of social assistance. Limas Susanto, a
psychotherapist, claims that the effect of the tsunami on the population was the
this situation are children and elderly people, due to their lack of physical and mental
capacity for dealing with 'traumatic' events in their lives. There is also however, not
having the means to rebuild homes and me et basic needs in the wake of disaster.
ln addition, social workers may address the invisibility of elderly people III
society. Help The Aged International (2005) reports on the vulnerability of elderly people
affected by the Tsunami disaster in Indonesia. This report noted the lack of data on older
people. Elderly people seem to be overlooked due to age and gender discrimination. As a
result, elderly people are potentially not receiving relief supplies, monetary compensation
and access to services. As weB, elderly people are most likely to be excluded from the
approaches require taking into account an individuals' race, religion, age, gender, sexual
77
preference, language, level of disability and culture (Marshall & Dixon, 1996). This is
discriminatory social work practice in lndonesia most likely requires that social workers
be more sensitive to gender, age, and the diversity of social status and class. There is a
gap between the "have" and the "have-nots" and this difference influences the attitude of
workers and service providers. For instance, poor people often face discrimination when
requesting social services. Therefore, social workers can play the role of mediator to
provide and to promote more equal approaches for caring for the vulnerable poor elderly.
lndonesia release the poor population from medical expenses. However, there are many
hospitals that do not obey this presidential instruction. For example, the local newspaper
reports that six of the selected ho spitais refused to accept poor elderly families. The role
of social work is to not only assist vulnerable poor elderly families, but also to "monitor"
these hospitals and assist older people gain access. Similarly, social workers may use this
approach to achieve a better social perception of older people, so that they move from
The other major role expected from social workers in lndonesian society is to
advocate for the availability of more comprehensive social security (jaminan sosial) for
older people. Social workers may expect to be able to coordinate with policy makers
(govemment) in order to provide the more univers al pension coverage for aIl citizens.
Although lndonesia is not a welfare state, social workers may encourage lndonesia to
leam from other countries that succeed in providing social security for people. Take
Sweden's for instance, although as a socialist country, that is able to provide assistance
78
and evenly "life guaranty" for those who are old, disabled, or have had accidents. In
addition, social workers should be able to pressure government to prioritize the poorest of
The role of social work practice in rural settings is also becoming one of social
work's challenges in Indonesia. This is due to the high numbers of elderly people in rural
areas compared with those in urban areas. The rural elderly population is growing due to
the trend of retired elderly people returning back to the village. In my point of view,
because of the differences between the Indonesian rural setting and Western societies
(where most of the literature on social work is based), social workers in Indonesia may
Bisman (2003) acknowledges that the elderly who live in rural areas may face a
particular set of social support issues due to their geographic distance and consequent
mobility limitations. Marshall & Dixon (1996) suggest that social workers should be
encouraged to develop the knowledge and skills necessary for serving those who live in
more isolated settings. In rural areas, for instance, public services are less and less
available. This lack of services can isolate people and distance them from the services
and support systems that should be there to help. Marshall & Dixon (1996) encourage
workers to make services accessible in these isolated locations and to look to new and
ln addition, social workers can employ the four theoretical models for
intervention relevant for practice with the rural elderly population as proposed by Bisman
79
(2003). In fact, it is likely that practice with the rural elderly requires that the social
worker draw from aU of them, including social support, family systems, group work, case
"Such a mixture of macro and micro, the person and the environment, individual
change and social reform, meshes beautifuUy with serving the needs of the rural
elderly. Social work's breadth of domain can meet the diverse needs of this
population for advocacy and direct practice, attention to the family and to
community resources, interventions that include therapy and financial help"
(Bisman, 2003, p.39).
The concept of social support refers to the "perceived canng, esteem, and
assistance people receive from others" (Bisman, 2003, p.44). Support can come from
There are three types of support: emotional (providing a sense of love, belonging,
(providing advice and feedback). In the Indonesian context, social workers may utilize
this framework to show the importance of mutual support, and the tradition of mutual
assistance. Thus, social workers may help the rural elderly to maintain their CUITent close
Although this is not a big issue for the rural elderly in Indonesia, social workers
may help the elderly to strengthen reciprocal interactions that have developed within the
generations including links based on indebtedness, loyalty and reciprocity. For instance,
social workers may encourage each family member to validate and express their sense of
for rural elderly people, according to Bisman (2003), is group work. According to
Bisman, group work becomes a vehicle for members to create positive change outside of
80
the group setting. Reid explains that the purpose of group work is to help members cope
and reach a higher level of social functioning (Bisman, 2003). In rural areas, it is likely
that group members will know each other and that the group leader is the only unknown
member. In such situations, according to Bisman (2003), social workers are required to
gain the trust of the participants and to engage them through the development of group
rules, contracts and expectations. For instance, given that the elderly people in rural
settings in Indonesia are actively involved in religious groups activities (such as majlis
taklim, described earlier), the social worker may specifically look to this activity as a site
to develop a group and help members reach a higher level of social functioning. Through
people to: become "empowered", understand their own situation, control their aged
related issues in later life, increase self actualization in society, and the like.
The last relevant intervention models for the rural elderly population are the case
interventions are needed for social workers to help rural elderly people who may
potentially face the multiple losses of their family members. Social workers may help to
provide support and assistance as well as to link them with the resources available in the
city (especially given that rural areas often lack necessary numbers of professionals,
resources, and social services). This may be particularly true for the caregivers in rural
areas who potentially suffer from depression, isolation, and burden due to the lack of
social access and social support in rural areas. In general, Bisman (2003) suggests that
41Case management is a procedure to plan, seek and monitor services from different social agencies and
staff on behalf of the client.
81
social workers who practice with the rural elderly population must embrace the person-
in-environment perspective and target the biological, psychological and social domain.
sexual, and material/financial abuse and active and passive neglect. 1 feel that the formaI
conception of eIder neglect and abuse is a new phenomenon in Indonesia. It has not even
been documented publicly in our society. 1 feel this is due to the fact that the family and
the community in Indonesia hold the value of respect for the older people. However, as
described in an earlier chapter, the number of neglected elderly people has reached a
significant percentage in Indonesia. 1 feel that social workers should be aware that due to
our communality, the vulnerable elderly people are at risk of neglect by family members,
the community and policy makers for the childless, poor, and uneducated elderly people.
Social workers may encourage and develop resilience skills for aH older
individuals in society, particularly for those are often involved in care giving.
Components of resilience include safety and support, and affiliation with others that
targeted to rural villages. For example, a retired person or couple may be encouraged to
retum to their home town or village in order to invest their physical and financial savings
in their neighbourhood. This strategy hopefully helps to address the increasing numbers
exemplified for me when 1 was in the panti jompo in Jakarta, where 1 found that the
82
dwellers were mostly those who are randomly found neglected and begging for food in
Education is a key concept in the prevention of abuse and neglect (Chappel et al.,
2003). Through education (both formaI and informaI), social workers could encourage
the elderly as weIl as society to understand aging issues. Social workers may be
challenged to assist elderly people with knowledge and education conceming the eIders'
rights in society. As weIl, the elderly need social work assistance to support their ability
In addition, social workers may socialize the public about the importance of
to be more open in dealing with aging people and its related issues. Social workers should
understand that family members are potentially able to neglect and abuse their eIders due
to the intensity of their daily relationships and issues of dependency. Here, the role of
workers is to facilitate "respite care" for caregivers who have no compensation for their
care giving work. Social workers may encourage community agencies to provide services
that would allow caregiver's time away from the difficulties related to care giving (Ross
et al., 2003). Furthermore, social workers may encourage community members to provide
social accommodation for the elderly and caregivers, such as day centers, drop in centers
and the like in order to reduce the potential risk factors of eIder neglect and abuse in
Social workers may be encouraged to play a role in preventing eIder abuse and
neglect in society. This can be achieved through the involvement of workers and family
83
research and the collection and dissemination of information. From there, social workers
can be expected to be able to identify the appropriate types of intervention for eIder
neglect.
6. Summary
This chapter discussed the possible approaches for social workers working with
the elderly in Indonesia. This includes the micro-mezzo-macro levels of social work
Although many may seem more applicable to Western societies, I believe social workers
may apply these models in the Indonesian context. For instance, in order to work in the
area of aging issues in Indonesia, social workers must understand the different layers of
model can guide social workers as they work to empower elderly people as individuals;
promote the importance of local indigenous tradition to maintain elderly in the family and
in the society; organize community members in order to provide better services for
elderly people; advocate to sensitize the public about the need of elderly people; and
lobby policy makers to formulate and to implement social policy benefits for elderly
welfare in Indonesia.
In addition, I have identified the three major issues that social workers may
prioritize in their interventions with elderly people in Indonesia: the poverty issues facing
elderly people in particular and Indonesian population in general; the need for addressing
the problems of elderly people in rural areas (such as lack of access to service and
support); and the need for prevention and intervention program for the neglected elderly
84
people in society. This chapter also emphasized that social institutions and social services
for the elderly need qualified and professional social workers in order to provide better
CHAPTERVI
The shape of the Indonesian aging population is like an "upside down pyramid"
(piramida berbalik), meaning that there will be more elderly people than younger people
in a few decades. This is due to the increasing life expectancy of the Indonesian
population as weIl as the decline of both mortality and fertility rates. The National
Planning Board (Bappenas) (2005), National Center Statistic (BPS) (2005), and the
85
United Nation Population Fund (UNFPA) (2005) report that in 2025, the Indonesian life
"TomoITow's elderly are in fact today's working class adults. They are likely to
live longer than their parents and their knowledge of modern science and
technology stands to remain valuable to the society in general, making it likely
that the concept of older people as a burden will be reversed, in distinct contrast to
our present thinking" (Thursz et.aI. 1995: 185).
However, aging issues and its related problems so far, seem to be "invisible"
where aging individuals often bec orne the "forgotten" population in many ways.
people but at the same time hold values that elderly people deserve respect. Yet, the
elderly in Indonesia are no longer having their health and social support needs met due to
the shifting family structure from extended to nuclear. The increasing number of women
in the workforce is now another factor impacting the issue vulnerability of elderly people,
The findings of this study examined four general themes: the major problems of
elderly people in Indonesia; the laws or social policies gui ding services for the elderly;
the influence of context (cultural, gender, and religion) on aging in Indonesia, and the
The CUITent available social security scheme for elderly people in Indonesia has
been only available to people in formaI employment, big companies and military. The
existing scheme has not been successful in its ai ms to provide adequate social security
benefits to beneficiaries because of its low coverage, limited benefits, and low investment
86
retums, combined with poor govemance (Arifianto, 2004). Therefore, the current pension
2004).
''jamsosnas'' 43). This will replace the existing social security schemes of Askes,
Jamsostek, Taspen, and Asabri (lndonesian National Security Organisation, 1995). The
pension, National Health lnsurance (NHI), death benefits, and worker disability schemes.
It intended to coyer all lndonesian citizens, regardless of whether they are formaI
The second theme of this study describes the establishment of social policies or
laws conceming on elderly population needs in lndonesia. This stipulates in the Act No.
13/1998 about the elderly welfare. This law becomes the first step in our national
Govemment, social policy makers, social services providers, and any other types of
social organizations are encouraged to take responsibility for strengthening the life of the
available for elderly people in lndonesia. The institution that has been mandated to
implement this law is the Social Affair of Republic lndonesia under the division of
elderly (department lansia). There are sorne successful programs as well as sorne
43 The abbreviation of "Jaminan Sosial Nasional" which means "the National Social Security".
87
this study; instead there is a need for more critical Vlews of programs that can be
coverage, implementation, and the characteristics of services delivered. This is due to the
"top down" delivery system in which the govemment has more control in over providing
services and policies. As well, social services seem mainly accessible for only certain
people in urban areas, while neglected elderly people in rural areas. Another finding in
this study recommended the need of areas and coverage extension of the elderly based
associations.
The third theme of this study suggests that there is strong relationship between the
Indonesian context (influenced by culture, gender, and religion) and aging issues in
Indonesia. The unique characteristics of our culture which is mostly very communal and
based on values of mutual assistance influence the way people view and treat elderly
people as weIl as the way elderly people see themselves. The Indonesian culture, which
still holds the ideal of "the three generation under one roof', shapes the common belief
that to put elderly people in a home for the aged, for instance, is not permissible and even
considered "taboo". This is because the role of family in elderly care in Indonesia
Similarly, from gender-equal based perspective, this study found the influence of
patriarchal culture in the life of elderly women. They are most likely more vulnerable
than their elderly male counterparts. Women in Indonesia tend to be "marginalized" and
bec orne a secondary class. This affects the economic status of elderly women who tend to
be poorer than male elderly people, because they have often been dependent, and lack
88
education, and lack income. The problems associated with ageing are thus more difficult
for women. Elderly women face multiple "problems" along their life span, which
accumulate from when they are young until their later life.
Religious belief systems influence the way people see and treat the elderly as
well. For instance, elderly people bec orne a children and family responsibility as a
repayment for their past dedication when they were young. Thus, few elderly people are
The last finding in this study shows that understanding aging issues in Indonesia
should become a priority for social workers. Social workers should be able to integrate
our local indigenous tradition in their social interventions. Thus, sorne relevant
approaches and models from the Westem context could not be "taken for granted" as
appropriate to adopt in the Indonesian context. This is very critical, due to the unique
tradition, belief systems, and local values, which shape how we treat and care for elderly
people. This study suggests that the most appropriate approaches for elderly people are
collective instead of clinical. Meaning that the community development and community
organization seen relevant to the areas of aging issues in Indonesia. This study suggests
that social workers may utilize the earlier described micro-mezzo-macro models in the
intervention. Nevertheless, this study suggests that social workers may later on focus on
the individual levels using need assessment and case management in order to define the
One concrete idea to maintain the elderly in the community are to build an elderly
residence in one complex area. This is very important in order to rebuild the assumption
89
that homes for the aged are places for "isolation" and "exclusion" from the community.
In this complex area, policy makers and society can provide public facilities as weIl as
l acknowledge this study has limitations and should therefore, not be generalized.
This is due to the limitations of the sample as weIl as the selected themes discussed in
this study. l am fully aware of my own biases in interpreting and analyzing the existing
work perspective. It is beyond the scope of this study to focus on specifie issues of
elderly people in Indonesia (such as the implementation of the elderly welfare act, the
burdens of caregivers in Indonesia, and the like). This study was therefore limited to
revealing the overall picture of the policy and practice of elderly welfare efforts in
Indonesia. Further studies to de Ive deeper into the more specifie issues of this topic are
needed.
This study also suggests that the establishment of school of social work in the
State Islamic University or UIN (Universitas Islam Negeri) of Jakarta and Yogyakarta
should able to understand aging or the aged as one of service areas for social workers in
Indonesia through its curriculum and field work practice for instance. This is due to the
remaining assumption that the elderly are not a "favorite" topic among students.
90
91
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2. Who will the participants be?
The participants in the study inc1ude workers and volunteers, in the capacity of their job (For example,
deputy of elderly welfare of Indonesia, the director of the office of Social Rehabilitation Center of
Jakarta, and community worker). 1 plan to conduct interviews with workers from the following: (panti
Sosial Tresna Werdha (PSTW) Bhakti Mulia 01 Cipayung, Jakarta Timur (represents state institution),
Yayasan Emong Lansia (represents NGO based institution), Yayasan Amal Muliya (religion based
institution).
3. How will participants be recruited? (Attach copies of all written or spoken material that will be
used in recruiting subjects, such as newspaper ads, posted notices, verbal announcements.)
Letters of introduction and a short description of the proposaI will be sent to the government offices
mentioned above and the participants from "panti jompo" and NGOs.
1 will send this info by mail and email to directive agency workers asking them to identify the worker
with expertise in aging. 1 will ask them forward info to this worker and 1 will contact worker by email
(by telephone while in Indonesia). 1 will then contact worker and ask for their informed consent to
participate.
Government permission is required to access the archivaI materials from the g overnment (law - legal
document). The archivai documents refer only to public policy documents stored at the "Badan Arsip
Nasional" (The National ArchivaI Agency). These documents are public however, special permission is
required under Indonesian government. (note: This is comparable to a public library in Canada- aIl public
documents for Indonesia are stored in the "Badan Arsip Nasional Jakarta). The requested document refers
to only UV No 13/1998 (mentioned in Question IlResearch Topic) and its guidance policies for
implementation. This 1aw (UV Nol 3/1998) i s the 1aw 0 n Eider Welfare in Indonesia set t 0 e stablish
guidelines for aIl policies and services for older people. This includes a five year plan for older people,
which is discussed each year on National Elderly Day (May 29). This document does not contain any
reference to individual cases, specifie organisations or agencies. It is a public guidance document.
5ince the Indonesia Social Equity Project, a joint program between the government of Indonesia and
CIDA, sponsors my studies at McGill University the letter from the project (as attached) should be
sufficient. As a student 1 am permitted to make copies and retain these for my MSW project in Canada.
5. How will data be collecte d, i.e., what will the participants be asked to do?
For the interviews, in agreement with the participants, 1 will take notes that summarize the responses. 1
will also use a tape recorder to record my interview (see attached). The documents from government
offices, shelters, and NGOs will be sent directly to me in hard copy through the address of The
Indonesia Social Equity Project at:
6. Does the study pose any risks to participants? If so, please state why these are necessary and
explain how you plan to deal with them.
In the course of this research no elderly people will be involved directly. Interviews will be conducted in
capacity of their professional position and will not ask them to comment on their personal experiences.
Any documents containing names will be kept confidential. There is a slight possibility that participants
from government offices will feel reluctant to jeopardize their position, as weIl as participant from the
"panti" and NGOs will not wish to jeopardize government supports by being critical of the government.
Therefore, 1 will ensure that they understand that their response will be completely confidential.
Participation in this study is entirely voluntary. Individual participants will also be reminded of their
right to withdraw from interviews without penalty.
7. Does this study involve deception? If so, please state why tbis is necessary and explain how you
plan to deal with potential negative effects (e.g., by post-experimental debriefing).
8. How will you document infonned consent to participate in the study? (Attach written infonned
consent fonn. If written consent is not possible, how will you document verbal consent? If it is not
possible to obtain infonned consent, explain why this is the case.)
In addition to verbal introduction, the informed consent is documented by a dated signature on the
relevant informed consent form(s). (See Forms D & E).
It is written in the letters (see attached request for informed consent) and in the introductory remarks of
the interview that the participant of the subjects is entirely voluntary and that they may withdraw their
participation at any time.
Subject confidentiality will be maintained by using pseudonyms for the participants, and maintain
confidentiality in the fieldwork and interview process.
Material will be stored in a locked and secured cabinet at Indonesian Social Equity Project, accessible
only to myself and my thesis supervisor.
11. Please comment on any other potential ethical concerns that may arise in the course of the
research. If the proposed research involves testing subjects in situations where particular problems
may arise, please explain how researchers will be trained to handIe matters in a sensitive and
professional way.
1 will ensure that the workers understand the voluntary nature of the research and my role as a
researcher (a student). In recruitment efforts, workers will stress the voluntary nature of the study.
*Please Note:
re: process
As 1 am currently in Canada, 1 will begin the recruitment process by email. 1 am intending to conduct aIl
interviews in Indonesia between JuIy-August 2004.
THANKYOU
FORME
1 acknowledge that the research procedures have been explained to me, that 1
understand the study, and that any questions 1 had were answered to my
satisfaction. 1 know that 1 may ask any questions that 1 have about the study
procedures now or in future. 1 have been assured that information about me will be
kept confidential and that no information that would disclose my personal identity will
be released or printed.
Siti Napsiyah
Siti Napsiyah
McGili University School of Social Work 514-739-3836
Supervisor:
Prof. Dr. Amanda Grenier 514-398-7051
~McGill
School of Social Work Postal address: (514) 398-7070
Wilson Hall 3506 University Street Fax: (514) 398-4760
McGili University Montreal, PO, Canada H3A 2A7
Saya mengakui bahwa prosedur reserach telah dijelaskan kepada saya. saya mengetahui
bahwa saya bisa boleh bertanya mengenai apa pun selama penelitian ini berlangsung.
Saya telah diyakinkan bahwa infonnasi mengenai saya akan dijaga secara rahasia.
Saya telah menyetujui bahwa kontribusi individual interview saya akan direkam secaraa
auditape dan ditranscribe untuk tujuan mempennudah analisa. Saya paham bahwa
partisipasi saya adalah benar-benar voluntary yang saya bisa sewaktu-waktu dapat
mengundurkan diri tanpa dihukum. Saya sadar bahwa saya juga bisa meminta untuk
mematikan audiotape jika saya mengungkapkan hal yang rahasia Saya telah diberi foto
kopi tentang surat infonnasi.
Diketahui oleh,
Prof.Dr.Amanda Grenier
(Thesis Supervisor)
Siti Napsiyah
McGiII University Schaol of Social Work 514-739-3836
Supervisor:
Prof. Dr. Amanda Grenier 514-398-7051