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How to win an
HR Excellence Award
HR Excellence Awards HR ebooks
About us
Editor
Editors note
Katie Jacobs
020 7501 6776
Deputy editor
Jenny Roper
020 7501 6341
W ant to win an HR
Excellence Award? Of
course you do who
and links to features
about winners from
HR Excellence
News reporter wouldnt? The HR Excellence Awards past. Many
Bek Frith
020 7501 6773 Awards are the most sought find winning an HR
Senior sales manager after, the most prestigious Excellence Award a
Tom Curtiss and the longest running springboard to raising
020 7501 6729
awards in the field of HR. the profile of their
Art director
VeeSun Ho
They recognise the organisation and the
organisations and talented individuals
Classified director
Rachel McElhinney individuals pushing the within their HR teams.
020 7501 6728 boundaries of people strategy. The editorial team at
Group awards Winning an award is one of the highest HR magazine certainly finds the winners
manager
Edward Wyre accolades an HR team can achieve. list a rich mine of content.
020 7501 6742 This means of course that winning or HR teams all too often expend their
Studio manager being shortlisted for an HR Excellence time and energy on the development of
Carolyn Allen Award is not easy. We do not call them the rest of the organisation, without
Production assistant the HR Excellence Awards for nothing finding the space to think of themselves.
Larry Oakes
and it is true excellence that we are The HR Excellence Awards are about
Production manager
Jon Redmayne looking for. But that means they are celebrating the value that great HR can
Circulation Manager
worth all the more if you are successful add, and provide an opportunity for the
Chris Jones on the night. best in the profession to recognise the
Production director In the months leading up to the entry fantastic work being done by their peers
Richard Hamshere deadline for the HR Excellence Awards and colleagues.
Executive director our awards team is inundated with I hope this resource will inspire you to
Ed Tranter
queries from organisations wanting to showcase your own brilliant
Email
first.surname@ know how to maximise their chances of achievements and share your learning
markallengroup.com making the shortlist. So, this year we have with the rest of the HR community,
decided to put together this short ebook and our awards team are on hand on
to help you with your entries. 020 7501 6782 to answer any other
In it, youll find a series of tips on questions you might have.
putting together a successful entry. These I look forward to celebrating with
tips come directly from the HR magazine those who make the shortlist on 27 June
team, many of whom have years of at the London Hilton on Park Lane.
experience running the HR Excellence Good luck with your entries.
Awards, and from those HRDs who have
judged the awards in the past and won
them. Youll also find information about Katie Jacobs
all of last years winners to inspire you, Editor
Contents
3 4 5 7 10 13
10 top tips: Tips from Event of the 2016 HR HR
putting an the top: our year: 2016s awards: magazine Excellence
entry judges awards Who won coverage of Awards
together advise ceremony what & how winners FAQs
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HR ebooks HR Excellence Awards
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A glittering event:
Jaguar Land Rover won Best CSR Strategy for for its War for
5 HR 2016 Military Talent Strategy
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Outstanding
Employee
Engagement Strategy:
United Learning
Trust
An in-house employee survey at
United Learning Trust in 2011
attracted just a 46% response rate,
demonstrating real issues with levels Best L&D Strategy: Stonegate Pub Company
of engagement as well as mistrust If youre looking for an icon to base your L&D strategy on, who better than Albert
around the survey itself. So the HR Einstein? That was the view of Stonegate Pub Company. It wanted to offer a career
team identified staff survey pathway with blended learning development, assessment and evaluation for every level,
ambassador in each of Uniteds to its 14,000 employees operating in hundreds of UK locations. So it hit upon the idea
then 31 schools, responsible for of Alberts Theory of Progression, creating a learning pathway loosely based on the
managing the survey and local periodic table and online platform Albert Online. Turnover has dropped dramatically,
action planning. School leaders particularly among those sent on development programmes. Online training has an
heavily promoted the survey to staff, almost 100% completion rate and Stonegate has also introduced Alberts App.
achieving a leap in response rates to
70% by 2013. A whole range of
other activities supported this,
leading to an impressive result of
employee engagement rising to 72%
well in excess of the MORI
education sector norm of 60%.
Judges praised this entrys clear
strategic link to the business case
and the fact this was a big
investment leveraged.
Most Innovative
Deployment of
HR Technology:
Questback Best HR Strategy from Overseas:
Questback offers enterprise Dubai Police and IDA
feedback management technology; Like all police forces, Dubai Police faces the training challenge of wanting to upskill
so its only right the firm practices officers in an environment that is both hands-on but also safe. In a move the judges
what it preaches. After a period of described as brilliant the force embraced cutting-edge video game technology to
rapid growth, the company decided create virtual incidents, developing its training programme and all related technology
it needed to look to its own entirely in-house. Meanwhile joint winner the Infocomm Development Authority of
employees to drive change and Singapore (IDA), the organisation spearheading the transformation of Singapores
innovation. Step forward: MySay, vision to be the worlds first Smart Nation, impressed judges with its talent strategy. The
which went live in July 2015 and judges praised its Influencing Tomorrow strategy as a diverse and fully integrated
allows every employee to feed back campaign for achieving the objectives IDA set out to achieve.
ideas through a simple, mobile-
friendly platform. In the first six Best Talent Management Strategy: Wincanton
months, more than 3,800 dialogues Wincanton recognised it needed to focus on overcoming future skills shortages, and that
took place an average of over 12 raising the profile of talent management as an essential component to business success
per employee. Of these, 10-15% was key. With the business at the heart of their thinking, the HR team created a
resulted in immediate changes. The governance structure for its talent strategy, getting essential buy-in from key
judges praised this entry as fresh stakeholders. The team built a new talent identifying tool into its performance processes,
and interesting. focused on potential. An Aspiring General Manager programme has been very
successful, with a 70% promotion success rate. This entry was all the more impressive
given Wincanton had little or no structure in place only three years ago.
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HR Future
Most Effective Recruitment Leader of the
Strategy: LV= Year: Rachel
In 2007, LV= had no in-house resourcing capabilities, Bushby
no employer brand, and 86% of recruitment was One of Rachel Bushbys
done through agencies. Fast forward to 2015, and the major achievements is the
landscape looked completely different, with 96% of improvement of the Tescos
recruitment delivered directly by a 19-strong internal Early Careers team. Over
resourcing team and a brilliant employer brand. In the past two years, 50% of
2014, 20% of group risk hires were made through their original resource has been redeployed due to
third parties. By 2015, only 6% were. Since February efficiencies she instigated. The judges agreed that
2015, LV=s dedicated careers website has seen a 32% Bushbys track record for success, despite the size of
increase in applications. her organisation, and her positive, collaborative
attitude, mark her out as a leader of the future.
Most Effective Use of Internal
Communications: Amey Most Effective Benefits
Ensuring all staff understand the risks they navigate Programme: Sandwell
on a daily basis is a top priority for Amey, reflected in Metropolitan Borough Council
its safety campaign Target Zero (TZ). Its philosophy Sandwell Council is the largest employer in its area
is simple: Injuries are not inevitable, harm is not with approximately 4,500 employees and so has a
acceptable, and risks are ours to manage. The constant need to attract, recruit and retain talented
message to employees was one of empowerment, and dedicated people. Given a backdrop of cuts, it
reminding them they have the skills and knowledge to also had to make savings, and so needed a benefits
mitigate risks. The judges were impressed with the programme fit for this purpose. It settled on an
alignment of the campaign to Ameys core values of excellent solution: a single reward platform,
being progressive, accountable, collaborative and providing retail discounts and access to the entire
effective. Success of the campaign, and its eventual benefits offering, with a variety of salary sacrifice
target of zero harm, is evidenced in the steadily falling options, an employee assistance programme and
accident rate at Amey. offers in the local economy.
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HCL Technologies
If anyone knows how to roll-out and ensure the
CEO of the Year winners success of innovative technology, its surely a
$6.1 billion turnover, global IT company. No
surprise, then, that HCL Technologies won Most
Home repairs and insurance firm Innovative Deployment of HR Technology in
HomeServe had been through torrid 2014. In these articles chief HR officer Prithvi
times, but 2016 joint winner Martin Shergill discusses inverting the pyramid, so that
Bennetts leadership has helped it leaders identify their role as empowering
back onto an even keel. He employees to become the CEO of their own
became group CEO in 2014 and his career; using gamification to keep candidates
direction has seen engagement rise engaged in the time between accepting a job offer
from 56% to 84%, customer and starting the role; and creating permanently
retention rates to 83% and profits to agile organisations through savvy use of tech.
56.4 million. An impressive 94% of
employees agree they understand Nottingham City Council
what Homeserve is trying to achieve Making those cuts required by a
as a business, up a huge 19 climate of public austerity, while
percentage points from the year simultaneously creating a strategy to
before. And Bennett is one of the boost engagement, attraction and
highest rated CEOs on Glassdoor. retention of staff, is no mean feat.
Here he talks the power of listening Yet this is exactly what Nottingham
and transparency. City Council has done with its Work
Perks strategy, making it a worthy
Joint 2016 winner CEO of housing winner of our 2015 Most Effective
association RHP David Done, was Rewards and Benefits Strategy
highly praised for this authenticity. In award. (Indeed the judges
the past five years RHPs operating pronounced it fantastic not only in
surplus has increased from 13 the context of public sector cost-
million to 18.6 million, it has had cutting, but worthy of being judged
a 24% reduction in complaints, and against private sector strategies too.)
its service has been rated the So Nottingham was the ideal
friendliest in the UK. Here he shares organisation to feature in a piece
five things hes learnt along the way last year on how the public sector
and what he wants from HR. can best weather wave after
wave of cuts.
Financial Services
Compensation
Scheme
When David Blackburn first joined
FSCS as head of people in March
2013, he found an organisation
highly resistant to change, with the
HR department stuck in a
transactional rut. Fast forward three
years and its a much more lively,
agile and engaged place to be,
making the HR department a worthy
winner of our Best HR Team award
in 2016. Find out more here.
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Kath Austin
In 2010, when Austin joined, Pizza Hut hadnt had a profitable
year since 2006. Its a very different story now. In its final
quarter of 2015 the chain reported its ninth consecutive
quarter of growth, thanks to a strategy that puts people at its
heart, and the complete alignment of the internal and
external. Its great to see an HR person responsible for
another area of the business and make a demonstrable
contribution to business success, was one HR peers
comment in voting for Austin. Another described her as an
exemplar for HR. Here she talks empowering leaders, Pizza
Huts hospitality business management degree and her dual
HR/marketing role.
Neil Morrison
In a sector not hugely famed for moving with the times and
championing cultures of innovation, or indeed for HR sitting
on and influencing boards, Neil Morrison stands head and
shoulders above the crowd for his no-nonsense but always
deeply considered approach. After starting life as a lecturer
in psychology and then working in a variety of HR roles at
FTSE100 companies, he joined the Random House Group in
2008 and has been one of the main leads in helping to
steer the merger with Penguin the most significant in
publishing history. Here he is talking about his mission to
make HR sexier, the most depressing phrase in HR and
developing more HR talent.
Eugenio Pirri
The Dorchester Collection has been another regular on
our winners lists over the years (scooping four awards in
2014 and HR Young Talent of the Year and Best Talent
Management Startegy in 2015), and a regular in terms of
commenting in the magazine. Here we gain insight into
2014 HRD of the Year winner Eugenio Pirris rise to the top in
the hospitality industry and on the close alignment of the
hotel chains people and customer satisfaction strategies,
and read his thoughts on how to approach talent; why
everyone should, but often dont, love HR; and global OD.
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Frequently
asked questions...
What is the deadline to submit an entry to the HR Excellence Awards 2017?
You must submit your entries by Monday 6 March 2017.
What is the difference between the entry document and supporting material?
The main component of your entry is the entry document. All key information listed in the
criteria for the category needs to be in the entry document and not in the supporting material.
Supporting material is optional and may be submitted in addition to the entry document. It
should be used to illustrate/demonstrate what is in the entry document. Supporting material may
include, but is not limited to: photographs, testimonials, graphs/data, videos (please send a USB
stick), and hard copies of any printed material (e.g. brochures).
If your question is not answered here, please get in touch with the
awards team on 020 7501 6782, who will be happy to help.
13 HR 2016 hrmagazine.co.uk
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