Documente Academic
Documente Profesional
Documente Cultură
Janet Heath
Servant Leadership
NUR 4241
B. Ellcessor
On my honor, I have neither given nor received aid on this assignment or test, and I
The Emergency Department has a vacancy for the Nurse Manager position following
termination of the present manager. Unfortunately, this decision was made and was the outcome
after a large turnover of nursing staff in the department, loss of profit, and low job satisfaction
that resulted in concerns related to the previous manager. As a result, there is an immediate
opening for the position. As the director, my plan is to implement a 4-5 person stakeholder
interview panel, along with incorporating behavior-based interview questions. By doing so, the
goal is to hire a Nurse Manager who has desirable qualities and is a well suited candidate for the
position. The vacancy requires a candidate with experience and leadership skills that will help
In order to be a good Nurse Manager, leadership qualities are necessary, as well as, being
will also take an active role in order to maintain the unit. Also, the manager should have various
positive qualities in order to accomplish the objectives that are necessary to develop as a
department. The top five strengths are belief, command, communication, consistency, and
restorative. If the future manager possesses each of these qualities, they will be the ideal person
for the position, as well as, being the most effective leader for the department.
Belief is a strength that has certain core values that are unchanging and defines a
purpose for life (Conchie & Rath, 2008, p. 123). These values vary from one person to
another but ordinarily your Belief theme causes you to be family-oriented, altruistic, even
spiritual, and to value responsibility and high ethics; both in yourself and others ("Belief," 2017,
para. 1). A leader that holds their belief system in high regard, will also serve their employer
with the highest respect and portray the heart of a servant leader.
STRENGTHS BASED LEADERSHIP 3
Nurse Managers are leaders who have a duty to act as command central and ensure
department goals are being met on the frontlines (Top Master Healthcare, 2017, para. 1).
Individuals with command have strong personality traits who manage multiple situations that
require leadership skills. Often a characteristic that intimidates others, Command strengths
exterior may appear harsh. However, once the outer shell is uncovered, you will discover the
directness builds trust and trust builds relationships (Conchie & Rath, 2008, p. 127).
Communication is the third strength which is considered among the top five. In order to
stability and capture the successes of others in words and relate those words back to them,
preferably in writing (Conchie & Rath, 2008, p. 132). As a result, finds the right ways to
praise, give feedback, and reassure (Conchie & Rath, 2008, p. 132).
Consistency is one of the important qualities for a manager to practice. Treating each
employee the same without showing favoritism, builds trust amongst the staff. A Nurse Manager
that is consistent, lives by the same standards in their life that they expect from each employee.
This creates a trusting relationship and provides stability because employees know what is
expected and what is not tolerated (Conchie & Rath, 2008, p. 144).
Finally, a manager with Restorative qualities will restore integrity to systems and
make certain that they perform reliably (Conchie & Rath, 2008, p. 219). This will have a
positive effect on the departments group dynamics and team development. As a result, will
The ultimate leadership leverage is to carefully choose and build strong relationships with
your followers. Since the qualities that the manager is lacking are characteristics that the
followers possess, the team dynamics are complete. Therefore, the manager will automatically
STRENGTHS BASED LEADERSHIP 4
have a positive effect on the department just by using the innate strengths: belief, command,
communication, consistency, and restorative themes that I will be requiring as a prerequisite for
During the follow-up evaluation, I will incorporate feedback from other staff members to
determine their satisfaction with the new manager. Also, I plan to review Gallup Scores and
current dashboards that reflect the units progress. When I do my evaluation, I plan to observe
the nurses in their everyday work environment. Finally, if organizational goals are met,
employee relations are improved, and productivity has increased; it will conclude that the Nurse
References
Conchie, B., & Rath, T. (2008). Strengths based leadership. New York, NY: Gallup Press.