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Voice Quality
--Quickly Locate Voice Problems
How to Evaluate the Voice
Quality Noise
Both parties can hear each other, but
annoying.
One-
way One party cannot hear the other.
audio
No
audio Both parties cannot hear each other.
Cross
talk The calling party hears the voice of a third
party, instead of the called party.
Echo
The calling or called party can hear his or
her own voice through the earphone.
01
How to Locate a
Voice Problem I
Voice
problem
occurs.
Process Description
Simulate
the Perform dialing test to simulate the problem.
problem.
Identify the Check the NEs through which the media flows and check
faulty NE. whether the problem is due to faults on the UMG8900. If not,
contact technical engineers of the peer.
Identify the If the voice problem occurs due to faults on the UMG8900,
faulty analyze how the media flows among modules of the
module. UMG8900. Identify which module causes the problem.
02
How to Locate a Voice
Problem II
This section describes how to locate the voice problem between user A
and user B in the following network.
MGC MGC
IP
UserA TDM TDM UserB
MGW-A MGW-B
BSS-A BSS-B
Identify the
faulty NE.
2 Rectify faults on MGW-A. MGW-A in the network performs a TDM-IP conversion.
faulty module.
Identify the
6 Perform an internal loopback around the VPU board to identify the faulty module.
8 If the problem persists, collect information and contact Huawei technical support.
1. Recent operations
Collect
03
Voice Problem Knowledge
---Guide to Voice Problem Location on UMG8900
For details about how to identify the faulty NE and module in different
networks, or how to collect information, see Guide to Voice Problem Location
on UMG8900.
04
1 Support Website
2 HedEx Lite
Click contact us in the main window of HedEx Lite to provide your comments.
3 Email
05
4 Past Highlights
2013
Issue 4: MGW Selection
2012
Issue 10: System Description
Issue 4: Documentation for CS Patches-What documentation is available with CS patches? When is the
documentation used?
06