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For
Submitted by
Manjushree Gupta
PNR : 16020848004
Semester 3, EMBA 2016-19
SIBM , Bengaluru
Development of HR Score Card For Philips Healthcare Limited
The Following is the Step by Step Process Followed to Develop a Comprehensive HR Score Card Strategic Focus
Core HR Strategy
HR Architecture and Competent HR Work-Force
Critical Success Factors Pro-Active HR
Quality HR Service
Customer Talent
Service comp & Welfare
Service Development
Delivery Benefits
Excellence
Work Design
Training Idea Management External Cust
s Proactive Grievance
Compliance Desired Employer Relations
Performance mgmt
Internal HRP External Mrkt Analysis Innovation
Fast Service Delivery
Policy Development HR Representation
Process Turnover
Development
Information Capital
Learning &
Grievance Management
Process
HR Advocacy
Develop Leadership EDP out index
HR All-rounder Team
HR Competency programs Default rate
Competent HR Business Partner
Policy Reviews Intervention rate
Human Assets Compliance and
HR Role Rotations
Alignment Policy rate