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Scribd Announces Major Changes to Subscrip-

tion Service
By: Daniel Berkowitz | February 16, 2016
Scribd today announced major changes to its sub-

scription service.
As part of the re-structured service, all Scribd users

will receive unlimited access to Scribd Select
books and audiobooks, a rotating collection spread across a variety of genres. In addition, all users
will have access to three books and one audiobook of their choice each month from the entire
Scribd catalog. Titles from Scribd Selects do not count toward the user-chosen titles.
The monthly fee will remain $8.99, and the changes will go into effect sometime in mid-March.
The announcementcomes on the heels of two changes to its service Scribd made last year. In June,
the company reduced the amount of romance books it offered, and in August it eliminated the un-
limited audiobook component of its service and instead transitioned to a credit system, disincen-
tivizing so-called power readers from listening to a disproportionateamount of audiobooks
eachmonth.
The changes help Scribd strike a careful balance, allowing the company to maintain a sustainable
business model while also re-integrating a modified version of unlimited audiobook listening into
its service.
This gets us into a really good, long-term, sustainable spot, said Trip Adler, co-founder and CEO.
It allows us to have more high-quality, expensive titles, and it allows us to balance the needs of our
typical Scribd reader who reads one, maybe two books per month, with the power readers who
read 10 or 100 books per month.
All Scribd users still receive unlimited access tosheet music and documents.
To get all the ebook and digital publishing news you need every day in your inbox at 8:00 AM, sign
up for the DBW Daily today!
CATEGORIES
Digital Book Wire, Industry News
TAGS
Audiobooks, Ebooks, scribd, subscription services
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About Daniel Berkowitz

Daniel Berkowitz is a former senior editor of Digital Book World.
View all posts by Daniel Berkowitz
52 thoughts on Scribd Announces Major Changes to Subscription Service
Bubblexo
February 16, 2016 at 3:21 pm
Well this sucks.
I often go months without using Scribd, but when I do (when I have a decent stretch of free
time), Ill go through 5-6 books in the space of a month. I guess Im in a small enough minority
that management can afford to disregard users like me. Disappointed.
Nicole
February 17, 2016 at 5:11 am
I use it in much the same way. Apparently you get three credits per month and if you dont use
them they do roll over, just like the audiobook credits do now. Phew!
Angela Linton
March 24, 2016 at 9:05 am
Three books a month are they serious? I can easily get through 3 books a week never mind a
month. Not happy at all that since I upgraded my scribd app some of the books I am curently
reading have disappeared off my reader (Sometimes I have several books on the go at once). Not
a happy bunny!
Ethan W
September 22, 2016 at 10:23 am
Kudos. I mean, there should at least be an option to upgrade account status. Its turning into
a Wild Wild West narrative: You get what youve got, and thats all youre gettin.
Ethan.
batwings
Goodbye Scribd. Three books to read a month what a disappointment. I have just cancelled my
subscription. I will hopefully find a better alternative than Scribd.
lucy
So this plan is only sustainable if people keep subscribing after these changes. I bet that doesnt
happen. I know I wont.
Julie Whiteley
Wow, I had just started using this service. Now, I suppose I will wait to see what their select
books will be. I wanted to read through some series, but if they rotate them out each month that
may not be possible. This is terrible news. Ill stick with it to see how the changes effect my
habits, but it doesnt sound promising. I would rather pay a higher monthly fee than give up the
unlimited options. Bummer. Looks like Im back to waiting on library holds again.
bluebellrose
2 de 11 08/08/2017 16:36
March 22, 2016 at 3:23 am
depending on what you normally read, its not worth it. Heck one of their partnered publishers
at this point actually is cheaper than scribd themselves with their new model
Louise
March 23, 2016 at 5:29 pm
Ive just seen the selects list. Hon, Im sorry, but there is not much worth reading on that list.
Ethan W
September 22, 2016 at 10:32 am
Right?! Id pay $20 per month if need be. Scribd they think that this is going to help the com-
pany. Yeah, right Its as if they took a giant leap back in time: I wonder if Trump had anything
to do with establishing the invisible, yet omnipresent wall of linguistic oppression. Thank
you, Scribd The Worlds gonna abandon you like a sunken ship.
rufe
its fsirly obvious where this is going.

the least popular / least profitable books will always be free.the others wont.
not good at all
Nirmala
Another possibility is that the publishers will pay something to be included in the unlimited se-
lect category, or agree to receive less payment for those books. That way the publishers will be
able to promote books they want to give more visibility to. So the unlimited books may not al-
ways be the least popular ones.
ambir
What I liked about Scribd was the ability to use reference books and learn something about a
subject browsing different books. I also read about 5/6 fiction books a month. For the same
price I can get enough cheap Kindle books to keep me happy but I will miss the reference books.
Id rather they had an option for an unlimited subscription, more expensive but with unlimited
features at least for books, I would pay more for that.
Paul
Ive been a member since 2014, but doubt I will continue. Ive loved it, but to go from unlimited
to 3 is just way too much of a drop. Why not at least offer some alternative subscription levels
for those who need more. You could maybe even sell credit packs such as 9 credits for $25.
To just make such an announcement and offer no alternatives isnt customer-focused is it? Us
long term customer need a little TLC not just a this is how it is going to be from now on kind of
announcement.
So sad
David Prentiss
I think people should go back and re-read the first paragraph where it states all Scribd users
will receive unlimited access to Scribd Select books. I would guess that the books that will be
placed on the three per month list will be mostly new releases and books from publishers that
require higher levels of payment. I would suggest that people wait for the changes to take affect
before making any decisions on cancellation. These changes may not affect you at all.
3 de 11 08/08/2017 16:36
ambir
I hope you are right but the current Scribd Select selection of audiobooks is quite disappointing.
There are about 20 tiles which change every month and the rest are mostly Librivox editions
which are free and in the public domain anyway. If they use the same criteria we will have a few
dozens contemporary books changing every month and a few thousands books which are in the
public domain and are free everywhere.
tonyatawana
March 5, 2016 at 1:42 pm
I dont think its that people dont see that so much as we know what select means and is code
for. And generally its code for disappointing selection of stuff no one really wants. Certainly
thats what I have found to be the case with Kindle Unlmited which seems to only be limited
by the fact that I wouldnt read most of whats offered on a dare!
Angela Linton
March 24, 2016 at 9:07 am
I already have that with kindle unlimited on Amazon access to loads and loads of free books,
the vast majority of which seem to be trashy self-published porn. Not sure some of these compa-
nies really get it a badly written book is no substitute for a decent book, in fact it only irritates
the reader that they wasted so much of their lives on it.
luk luk
what about someone who never need to read entire book ???
I read technical books and I need 100s books a month but only one maybe two paragraphs from
each.
I never read entire book.
this change is disaster from my point of view.
looks like lot of people being forced to be pirates again
Melissa
Amen!
chris
March 23, 2016 at 4:44 pm
Exactly my thoughts on it. I get on and can skim through 10 books on one subject in order to
help me on a building project or electronics gadget or computer programming. The audiobook
thing was a really bad move IMO, because Im also on the road a lot, there went that, with the
ridiculous charge of 8.99 for an extra audiobook credit. I dont know who is calling the shots
there, but they are making them for all the wrong reasons, greed. None of these major changes
over the past year have been customer oriented, its profit oriented, and obviously is leaving
many customers rethinking is a service they used maybe 5 days in a row or once every 3 months
unlimited use now being walled off really worth the $8.99. I cancelled Netflix and I foresee
Scribd quite possibly will be next to go. I will stick around another month or so , but the audio-
book change almost had me out, so Im likely gone after this anti-customer service overhaul.
Alison
Ive been using Scribd to read between 1 and 8 books a month, the majority from small indepen-
dent artsy publishers that public libraries hardly stock. After browsing through probably tens of
thousands of titles, I ended up with a library of about 150 I actually wanted to read, and have
been working through those.
Ive been reading quite a lot precisely because it looked like a business model that wouldnt last:
if it seemed likely those same books would have still been there in a year or 18 months, there
would have been more months when I was one of those \3 books or less\ readers.
There dont seem to be grounds to think that many or any of those books will be available
under the new scheme, or that something I want to read at any given time will be present. Still,
4 de 11 08/08/2017 16:36
not jumping ship just yet, itll be interesting to see how things work, though I dont generally
like highly curated services because they leave so little room for the consumer to make their
own choice; it sounds like Scribd may become an experience similar to the film site MUBI, which
among people I knew became much less attractive when it changed to a small curated selection
a few years ago, most of them leaving. But MUBI is nevertheless still going as some users like
that sort of thing.
The statement that the available books in any month will be in the \thousands\, if that means
four figures rather than \tens of thousands\ or \hundreds of thousands\, is not promising.
I would have been happy to pay a significantly higher subscription fee, as much as $25-30 for
the previous level of access and availability and if there were an option for no audiobooks Id
sign up for that. Scribd are strangely insistent on sticking to a single monthly fee rather than
having tiered options, although there are public comments on various sites, not just on this
change but earlier, from users who would pay more.
It looks like HarperCollins UK werent fans of this model. US HarperCollins titles are still there,
but a few days before the public announcement, all the titles I had in my library from Harper-
Collins UK were marked as expiring on March 12th, and the publishers page then started to fea-
ture little more than a few romances and samples.
tonyatawana
March 5, 2016 at 1:38 pm
I agree. I really dont care about the audiobooks and dont understand why they dont do a
tiered service with varying prices so as to have greater appeal. I got rid of my subscription
months ago because I just felt like they werent going to being improving (after limiting the ro-
mance novels they had and then changing the audiobook model) and were actually in the midst
of going under. They actually are still around which I think is more than I expected.
Hopefully, they will change and offer a tiered service as you mentioned. I think at this point, that
would likely be the only thing that might get me back to them.
bluebellrose
March 22, 2016 at 3:30 am
I wouldnt blame the publishers either. Considering the publishers themselves are hawking their
own books for much cheaper than what scribd is now charging people with their model per book
pricewise. One of them, Harlequin at least seems to be trying to push people towards google
play books,amazon and the other online ebook sellers. And throwing in a rewards system to
boot lol.
Dominic
My question, which Ive just sent to Scribd Support, is how does this affect single issues of
comic books? The comic library was the feature that originally sold me on Scribd, but if they will
be likewise restricted to three a month, then my subscription is used up in about half an hour. It
would be nice if they made a different allowance for single issue comics, possibly based on page
count or story arc.
Also, at three books a month, this discourages experimentation with new titles. One of the
things I enjoyed about Scribd was the ability to try a new author or work and move on to the
next one if it didnt work out. With this limitation, I have to really WANT to read a book in order
not to waste my subscription credits.
Dee
This renders the service pretty much useless to me. I also use it mostly for the non fiction
books. Reading only a little in many different books. Maybe thats the problem? If scribd has to
pay royalties every time someone browses in a bookI would also gladly pay a higher fee for
free access to only ebooks.
5 de 11 08/08/2017 16:36
Dylan
I will drop the service. I dont 3 books a month is worth it. I can find most of what I want to read
for free on the Internet anyway without paying a dime to a publisher. The library function is
worth more to me and I would pay a higher fee for it. 3 books is not worth it.
Mary
What a punch to the stomach. Id gladly pay a higher fee to keep what I have. This doesnt work
at all for nonfiction readers like me who dont need something to read but have a topic they
want to read about. Generally I have not just a topic but a specific title I want to read And I was
always tickled when Scribd carried it. Feeling screwed now .
Melissa
This is a big let down. I have built up quite a queue of books I had planned to read at any given
time and now it will all be fractionated and/or disposed of due to Scribds new model of greed. I
too would be willing to pay more to keep the unlimited subscription service. Heck, I would pay
around 50 a month if they would allow unlimited audiobooks AND ebooks. There need to be
other options for those of us who prefer the unlimited experience. Meh.
Max Tate
Interesting development for Scribd. I wonder how many people will migrate to book services that
are truly unlimited, like Playster? Even if this update will only affect 3% of customers heavily, I
wonder if the IDEA of unlimited content being taken away will be enough to sway people. It re-
mains to be seen I guess.
Loreet
Yeah, it was too good to be true. I may wait to see what the Scribd Select titles include, and
which are in the Unlimited Library. Like others, I enjoy browsing many titles, reading a few cover
to cover. Many of us have used Scribd as we did Borders, I guess in this digital world, readers
havent changed at all. Sorry to see them go. I think the end is near.
Jay
Basically Scribd is just renting books for three bucks a piece now. I use Scribd for researching,
and three books a month is NOT going to cut it.
xikix
How is it that netflix can rent out as many movies as the customer wishes to watch?
I bet the customers watch more movies at netflix per account that the scribd users read books
or listen to audiobooks (it just takes longer to read a book and listen to audio books per book)
Erik Wilgenhof plante

Nice when it lasted. If Netflix can provide unlimited access why cant Scribd do it? I often read
4-5 books at the same time and sometimes switch a few times. 3 books is not nearly enough, es-
pecially if I cant keep those books. Cancelled my subscription.
Dominic
6 de 11 08/08/2017 16:36
Heres my reply from Scribd Customer Support regarding my question as to whether the new
limits apply too single issue comic books. For the TL;DR crowd, it essentially says Thanks for
writing in. Heres no new information and we will not directly address your inquiry. Look forward
to using up your monthly subscription in a single day. Who needs customers? :
Thanks for writing in! I know this change may seem a bit drastic or possibly bleak at the mo-
ment Ill do my best to address your concerns but if you have any questions let me know!
Starting in March, youll get 3 Monthly Reads and 1 Audiobook credit each month you can re-
deem these for books of your choice from the entirety of Scribds library. To clarify, ebooks
(content in our Books section) and Comics will be affected by this change. Any book you redeem
as your Monthly Book will be yours to read and re-read again for lifetime of your membership
as long as the book is still available on our service. We are also keeping nearly 150,000 titles
from our library completely unlimited these are all quality titles from multiple genres and book
types that will be freely available with your membership.
The 3 Monthly Reads will be redeemable for any title in the entirety of Scribds library. The cata-
log itself isnt changing, so youll still see all the same great titles were just going to be sec-
tioning off a portion of our catalog to help manage our own costs a bit better.
To offset these changes well also have a small rotating catalog of Scribd Selects this catalog
will include several books that are hand picked by Scribd staff from each genre every month.
That way, theres always something new to read, and you wont necessarily be limited to just 3
books per month.
Audiobooks remain largely unchanged from how theyre currently working; youll also continue
to have full unabated access to our Sheet Music catalog as well as our community generated
content. We have more detailed explanations and overviews of the changes in our FAQs which
you can read here: http://support.scribd.com/forums/23074823-Monthly-Reads
In particular, you may find our support guide, The new Scribd subscription everything you
need to know, the most helpful in getting a better understanding of the whys and hows.
If you have any other questions, let me know!
Daniel Fischer
March 2, 2016 at 1:58 pm
Good job Scribed! You will never EVER have me as a returning customer. You were the best now
you are the worst.
Kendra
March 3, 2016 at 5:11 pm
I am one that can read 2-4 books a day. If this changes my reading patterns, I will definitely be
cancelling my subscription for sure!
Dulcie Bowyer
March 5, 2016 at 3:42 pm
Although Im hopeful I can HAPPILY continue my scribd membership I am exploring other op-
tions for my reading binges. I Wanted to share my results of POSSIBLE replacements. What I have
found that many people are happy with are. Non resident paid library memberships the 2 most
promising are
1. Brooklyn public library $50.00 a year
2.Free library of Philadelphia also $50.00 a year
LV-Reader
March 21, 2016 at 7:50 pm
I have already asked for my account to be closed. I am a business man and I read a little out of
many books. To pay the subscription each month for only 3 books is worthless. I too would
gladly pay a higher subscription for the unlimited access. I had 38 books in my library that I was
in the process of reviewing. Now, if I want them, it would take me over 1 year to get to all of
them. The kicker is, they have no consideration of customer loyalty. They didnt say, \in 3
months we have been forced to change our model..\ or even offer any sort of grandfather clause
to all those with books already in their library. I am glad this is a sustainable model for them to
try to keep their jobsgood luck with that. A CEO should have come out with a letter describing
their model a little further, just enough to demonstrate why there was a need to change this
model, then I would consider keeping this subscription, but at this moment, they lose my fee
each month. They had the same method of surprise change with the audio books, but I stuck
7 de 11 08/08/2017 16:36
with it. I should have looked for an alternative at that time.

-Good Luck Scribd, but for this Shark Im out!!!
Marc Holman
March 21, 2016 at 9:36 pm
Nothing I could think of that interested me was on the scribd selects shelf. I used the service
like a research library and maintained large collections . Id often browse and take notes on sev-
eral books per evening. Scribd was awesome. For my purposes now it is unusable. I just can-
celled my membership and I encourage all other users to do so. We went from paying 9 bucks a
month for unlimited access to however many documents and books were on the site to a miser-
able three. And what if you select one by accident? You make a mistake or it turns out to suck?
Too bad sucker.
No good thing lasts. If scribd goes back to the old policy I will be the first to renew. Until then ,
good riddance.
bluebellrose
March 21, 2016 at 10:41 pm
excuse to cancel . will use the library overdrive app instead
bluebellrose
March 22, 2016 at 3:19 am
lol I just realized, scribd is more expensive than google in terms of pricing per book. If youre
from Canada, the cost per book costs from 3.90 to 4.33 CAD per book. The only good thing is
you dont have to pay taxes on it. Seriously if im going to be paying that much per book, I
might as well buy it off of google. If you buy harlequin books from google and you are located in
North America, apparently the publisher has a rewards system in place for that now. After x
amount of books apparently you get a freebie or something. Just cancelled.
http://www.harlequin.com/store.html?cid=623353
Catherine
March 23, 2016 at 6:36 am
Can you disclose with publisher?
Vern
March 25, 2016 at 8:03 pm
This was an amazing service. To go from unlimited to 3 books is very debilitating. If the number
was 10 it would make more sense for the many of us that just like to read a chapter here or
there for non-fiction research reason. Subscription canceled.
john gury
March 27, 2016 at 11:14 am
What is really really stupid is even books that are completely public domain, Confessions of St.
Augustine, Essays-of-Montaigne, , all count toward your monthly credit. That is total idiocy and
Im not going to bother complaining about it to their worthless support.
Raf
March 27, 2016 at 3:14 pm
omg they changed their system, I just got three months free with samsung and after that im
bailing out, 3 books for 9$ per month ? Have you lost your mind SCRIBD ?
Georgia NeSmith
April 10, 2016 at 3:46 pm
I encourage people to download the Overdrive app, which is free and enables you to download
books from any participating library for which you have a card. The number of downloads you
8 de 11 08/08/2017 16:36
can get at any one time depends on your library.
Mine allows 10 at once, but and enables you to download as many as many books as you like
per month within that limitation. I have 3 weeks for books and 2 weeks for audio each. If a book
is on reserve for others, thats the end of it, although you may add your name to the list again
for later access. If it isnt on reserve, you may renew it.
Thus if you can read 10 books a day, and then return them immediately, you can check out an-
other 10 books. If youve read 5 and return them, you can check out 5 more. If you start a book
and dont like it, you can return it and get another. So theoretically you could check out 300
books a month or more depending on how fast you can read and return them.
The book list isnt as extensive as your public librarys paper book list, unfortunately. In part
thats because not all books have been digitized, in part because its expensive to add digital
books. In general the list focuses on books published in the last 10 years, but there are SOME
older. I turned to Scribd to augment my librarys list. I came in \on the cusp\ of the new rules
and I am none too happy about that.
I also have a Kindle subscription but I am about to drop that because its pretty much trashy
books, as others have said.
Obviously I am a voracious reader. Lately in my aging years I have found audio books better be-
cause of difficulties concentrating. The added bonus that I can listen while doing something else
that doesnt engage the language part of my brain (like housework or bike riding) helps me to
concentrate, too.
So the limitation of one audio per month sucks big time for me.
I also would be willing to pay a higher price for more access as long as it offered a list with more
literature, history, and science.
There could be another option, too for people to be able to designate their areas of interest
so the \unlimited\ selections would better fit ones interest. That could be a bonus for publish-
ing companies trying to decide what books they will publish. Its a ready made survey of inter-
est.
I believe there is stronger interest in intellectual books than they realize. We voracious readers
cant afford to buy all the books we would want to read, especially as the cost of paper books
has skyrocketed. So an additional subscription fee for targeted lists and increased numbers
would probably be jumped at!
On the other hand, one or more of the entrepreneur types who currently subscribe or are just in-
terested and have the talent could create a subscription company targeted solely at us intellec-
tual types. Imagine that. 7th heaven!
Ryan
April 12, 2016 at 12:07 am
I used to love this site I renewed my subscription recently, unfortunately unaware of the
changes they had made. I tried viewing some books I had saved in my library on the site, then
saw I couldnt view them unless I used a credit? Seriously? And, whats worse, is that I dont have
any monthly book credits from all of the previous two years or so Ive had a subscription with
them (yes, they cap at 9, but I didnt even have credits from just a couple of months ago, so my
balance is well under the cap). Ill be searching for a different website for sure. This is just pa-
thetic.
Denitsa Komitska
April 12, 2016 at 8:26 am
I agree with the majority of the comments here! I have been using scribd for about a year now
and Im not a person that usually pay for these kind of subscriptions but the convenience of be-
ing able to pick up a new book whenever I wanted kept me on. Im a very active reader and I
have few selected genres that I prefer and although the quality of the available books was not al-
ways the best I like that I was able to read as much as I like. This limit to 3 books a month is
ridiculous to me as I can read 3 books in 2 days What do I do with the rest of my month
then. I understand that they are a business and have to make some money out of this but I
think there were many more options I would have easily agreed to a higher price just out of
laziness..to not have to go look for a similar option elsewhere I would have continued on even
on double the price without even thinking about it That being said I will no longer subscribe to
SCRIBD as I do not find the value for money or the convenience of this service and it would be a
waist of my money for 3 books . VERY DISAPPOINTED!!!!
sadia
9 de 11 08/08/2017 16:36
June 17, 2016 at 10:48 am
can we download books and read it offline???
Dennis W Robinson
July 14, 2016 at 8:44 am
I cancelled my Scribd subscription not long after I took it out. This was some months ago yet
funds are still being withdrawn by Scribd from my account. I cannot access the account to cancel
again nor can I contact Scribd. Obviusly Scribd is a SCAM run by unscrupulous Americans (as per
usual)
J Dunn
August 29, 2016 at 8:18 am
Well, there I was looking for a new source of books I looked at scribd because I read somewhere
that scribd had a better reading list than kindle unlimited. It may, but 3 books a month!! I read
three books yesterday( four actually) Scribd would be a very expensive waste of time for me. Do
they not realise that I can actually buy many Kindle classics for 99p ? and many used physical
copies (books) for the same amount ?? delivered free?
Well Im off sod em !!
10 de 11 08/08/2017 16:36
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Scribd Announces Major Changes to Subscription Service http://www.digitalbookworld.com/2016/scribd-announces-major-chang...

Solutions to the Top Ebook Production Challenges

Scribd Announces Major Changes to Subscrip-

Scribd today announced major changes to its sub-

As part of the re-structured service, all Scribd users

About Daniel Berkowitz

52 thoughts on Scribd Announces Major Changes to Subscription Service

Well this sucks.

March 22, 2016 at 3:23 am

its fsirly obvious where this is going.

not good at all

Erik Wilgenhof plante

If you have any other questions, let me know!

with it. I should have looked for an alternative at that time.

excuse to cancel . will use the library overdrive app instead

Can you disclose with publisher?

can get at any one time depends on your library.

June 17, 2016 at 10:48 am

can we download books and read it offline???

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