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Agency
9 (Part II)
LEARNING OUTCOMES
By the end of this topic, you should be able to:
1. Identify duties of agents and principals;
2. Describe the rights of agents and principals;
3. Discuss the effect of agency contract; and
4. Explain the rules of termination of agency contract.
INTRODUCTION
An agency relationship arises out of an agreement between the principal and the
agent. The agreement confers the rights and duties to the principal and agent,
whether express or implied. However, if the contract does not specify the rights
and duties of the parties, the provisions in Sections 164 to 178 of the Contracts
Act, 1950 will be applicable. The provisions in Section 164 to 174 govern the
duties of an agent to his principal and the provisions in Section 175 to 178 deals
with the principal's duties to his agent.
"an agent is bound to conduct the business of his principal according to the
directions given by the principal....Where the agent acts otherwise, if any
loss sustained, he must make it good to his principal, and if any profit
accrues, he must account for it."
The provision provides that an agent who fails to carry out his principal's
instructions will result in breach of contract and consequently, the agent
will be liable for any loss sustained by the principal. For example, the
principal instructed his agent to purchase certain goods at certain price.
However, the agent purchased more than the authorised price and as a
result; the agent was to be personally liable for the payment of the price of
the goods. If the principal's order is clearly illegal, the agent has no
obligation to obey the order.
In the case of Turpin v. Bilton (1843) 5 Man & G 455, an agent failed to
insure his principal's ship although he had been ordered to do so.
When the ships lost, the court decided that the agent was liable for the
losses.
"an agent is bound to conduct the business of his principal according to the
directions given by the principal, or, in the absence of any such directions,
according to the custom which prevails in doing business of the same kind
at the place where the agent conducts the business."
Therefore, the provision requires the agent to act according to the customs
which prevail in doing business of the same kind if there is no clear
instruction from the principal. Otherwise he has to make good any loss
sustained by the principal.
138 TOPIC 9 LAW OF AGENCY (PART II)
Illustration (a)
Illustration (b)
3. Exercise care and diligence in carrying out his work and to use skill as he
possesses
"an agent is bound to conduct the business of the agency with as much skill
as is generally possessed by persons engaged in similar business, unless the
principal has notice of his want of skill. The agent is always bound to act
with reasonable diligence, and to use such skill as he possesses; and to
make compensation to his principal in respect of the direct consequences of
his own neglect, want of skill, or misconduct, but not in respect of loss or
damage which are indirectly or remotely caused by such neglect, want of
skill or misconduct."
The following case and illustrations explain the provision above. It means if
an agent failed to carry out his duty diligently, skilfully and with due care,
the agent must make good any loss sustained by the principal as result of
his act.
TOPIC 9 LAW OF AGENCY (PART II) ! 139
In the case of Keppel v Wheeler [1927] 1 KB 577, the plaintiff employed the
defendant to sell his house. The plaintiff received an offer and accepted it
subject to contract. A few days later, X made a higher offer for the property
but the defendant did not communicate this offer to the plaintiff. As a result,
the first offer was signed.
The court held that: The defendant was liable to the plaintiff for the difference
between the two offers.
Illustration (a)
Illustration (b)
A, an agent for the sale of goods, having authority to sell on credit, sells to B
on credit, without making proper and usual enquiries as to the solvency of B.
B, at the time of the sale, is insolvent. A must make compensation to his
principal in respect of any loss sustained.
Illustration (c)
Illustration (d)
This means the agents duty is to account for all monies and the property
handled by him as agent for the principal and to produce such accounts
when demanded by the principal.
an agent may retain, out of any sums received on account of the principal
in the business of the agency, all moneys due to himself in respect of
advances made or expenses properly incurred by him in conducting such
business, and also such remuneration as may be payable to him for acting
as agent.
Section 174 of the Contracts Act 1950 also gives the agent the right to retain
his principals property in his possession until his remuneration is paid.
According to Section 174,
It is the agents duty not to let his personal interest conflict with his duty.
Obviously, an agent must not become a party in a transaction and he must
act solely for the benefit of the principal. For instance, A directs B to sell As
estate, but B buys the estate for himself in the name of C. Thus, if the
principal discovers the truth, he has the right to repudiate the transaction.
For the example above, A on discovering that B has bought the estate for
himself, may repudiate the sale if he can show that B has dishonestly
concealed any material fact, or the sale has been disadvantageous to the
principal.
if an agent deals on his own account in the business of the agency, without
first obtaining the consent of his principal and acquainting him with all
material circumstances which have come to his own knowledge on the
subject, the principal may repudiate the transaction, if the case shows either
that any material fact has been dishonestly concealed from him by the
agent, or that the dealings of the agent have been disadvantageous to him.
Consequently, the principal has the right to claim any benefit gained by the
agent from the transaction. As laid down in Section 169 of the Contracts Act
1950,
For instance, A directs B to buy certain house for him. B tells A it cannot be
brought, and buys the house for himself. On discovering this, A may
compel B to sell it to him at the price he gave for it.
142 TOPIC 9 LAW OF AGENCY (PART II)
8. Not to make any secret profit out of the performance of his duty.
An agent is also under a duty not to make secret profit out of the
performance of his duty. Secret profit may include payment of a secret
commission or any financial advantage received by the agent, above the
commission or remuneration agreed by the parties. An agent can only keep
the profit if the principal consents to it. Otherwise the principal may take
the following actions:
(b) Recover the amount of the secret commission from the agent (Section
169 of the Contracts Act 1950).
(e) Sue the agent and third party giving the secret commission, for
damages for any loss he may have sustained through entering into the
contract.
TOPIC 9 LAW OF AGENCY (PART II) ! 143
The Privy Council held that: The Housing Society could recover either
the bribe or the amount of the actual loss suffered by it as a result of
entering into the contract.
In the case of L.S Harris Trustee Ltd v. Power Packing Services (Hermit
Road) Ltd (1970) 2 Lloyd's Rep 65, the court held that the agent's action
revealing the information about the defendant's fire insurance policy
had given right to the defendant to terminate the contract and sued for
damages.
"an agent cannot lawfully employ another to perform acts which he has
expressly or impliedly undertaken to perform personally, unless by the
ordinary custom of trade a sub-agent may, or, from the nature of the
agency, a sub-agent must, be employed."
However, to this rule there are exceptions. Thus, an agent may delegate his
authority or appoint a sub agent under the following circumstances:
1. Pay the agent any commission or other remuneration unless the agency
relationship is gratuitous.
The amount of commission to be payable to an agent depends on the terms
of the contract of agency. Generally, the right to receive commission or
other remuneration arises when the agent has done all that he had agreed
to do. Where no amount is agreed, the agent is entitled to reasonable
remuneration.
"an agent who is guilty of misconduct in the business of the agency is not
entitled to any remuneration in respect of that part of the business which he
has misconducted."
2. Not to wilfully prevent or hinder the agent from earning his commission
3. Indemnify the agent for acts done in the exercise of his duties
For example:
Illustration (a)
Illustration (b)
where one person employs another to do an act, and the agent does the act
in good faith, the employer is liable to indemnify the agent against the
consequences of that act, though it cause an injury to the rights of third
person.
It means the agent has the right to be indemnified by his principal for any
expenses incurred and consequences of any act, while the agent is acting in
good faith in the execution of his authority, even if it causes injury to third
person.
TOPIC 9 LAW OF AGENCY (PART II) ! 147
For example:
Illustration (a)
Illustration (b)
For example:
Illustration (b)
Consequently, if the agent suffers injury during the course of his duty due
to his principals neglect or want of skill, Section 178 of the Contracts Act
1950 provides that,
148 TOPIC 9 LAW OF AGENCY (PART II)
Davison v. Fernandes (1889) 6 TLR 73. The defendant in this case asked
the plaintiff to quote the price of some stock ex dividend, but the
plaintiff quoted the price cum dividend. Due to plaintiffs negligence,
he failed to inform the defendant accordingly. The defendant then
authorised the plaintiff to sell the stock. The plaintiff sold and had to
pay the dividend to the purchaser (under the rules of the London Stock
Exchange).
The Court held that: The plaintiff was not entitled to be indemnified by
the defendant.
In case of Solloway and Anor. v. McLaughlin [1938] MLJ 23, the Privy
Council held that agents who engaged in a fraudulent scheme to
defraud their principals, will forfeit their right to an indemnity in
respect of transactions which form part of the fraud.
TOPIC 9 LAW OF AGENCY (PART II) ! 149
SELF-CHECK 9.1
(a) What are the agents duties towards his principal under the
law?
(b) What is the liability of an agent who breaches the duty?
(c) What actions can be taken by a principal who discovers his
agent making a secret profit?
(d) Can an agent delegate his authority to another person? Why?
(e) Under what circumstance can an agent appoint a sub-agent?
Give at least one example.
(f) What are the legal duties of a principal to his agent?
(g) Under what situations will an agent lose his right to
remuneration?
(h) What are the conditions under which a principal is not bound
to indemnify his agent?
150 TOPIC 9 LAW OF AGENCY (PART II)
ACTIVITY 9.1
Discuss the following questions:
(a) Hasnan employed Lenny, an auctioneer, to sell certain property for
him and agreed to pay Lenny a commission on the sale and other
miscellaneous expenses including printing and advertising costs.
From the contract, Lenny received discounts from the printers and
advertisers but charge Hasnan with the full amount of the contract
price and kept the discounts for himself. Decide whether Lenny is
bound to account Hasnan for the discounts that he received.
(b) Mr Kim employed a firm of estate agents to sell his bungalow for
him. Goh, a member of the firm, represented to Mrs Irene that the
property was of considerable value that any financier would easily
provide financial assistance to the purchaser of the bungalow. In
actual fact, this was quite untrue because the bungalow had been
underpinned several times to prevent it from falling down. Mr Kim
knew that the bungalow was in poor condition but he did not
authorise Goh to make the representation. Goh himself had no
knowledge of the underpinning. Mrs Irene bought the bungalow
on the faith of the representation and on discovering the
underpinning, sued Mr Kim for damages for fraud. Advise Mrs
Irene whether her action would succeed.
(c) Ramoo and Santhi employed Ryder and Co., a firm of merchants to
buy goods for them. Ryder & Co. bought the goods in their own
names from Mr Kye. Mr Kye did not inquire whether they were
acting as agents or principals, and supplied the goods on credit.
Ramoo and Santhi paid Ryder & Co. for the goods in the ordinary
course of business. A fortnight later, Ryder & Co. stopped payment
and did not settle the payment to Mr Kye. Upon discovering the
agency, Mr Kye sued Ramoo and Santhi for the price. Could Mr
Kye succeed?
TOPIC 9 LAW OF AGENCY (PART II) ! 151
"in cases where an agent is personally liable, a person dealing with him may hold
either him or his principal, or both of them, liable."
152 TOPIC 9 LAW OF AGENCY (PART II)
Illustration
A enters into a contract with B to sell him 100 bales of cotton, and
afterwards discovers that B was acting as agent for C. A may sue either B or
C, or both, for the price of the cotton.
The agent may be held personally liable on the contract because the third party
does not know that the agent is acting for someone.
In the case of Pernas Trading Sdn Bhd v. Persatuan Peladang Bakti Melaka
[1979] 2 MLJ 124, the respondents ordered chemicals and fertilisers for
themselves (rather than on behalf of the principal), but they denied liability
when the appellants sued for the balance of the price.
The Federal Court held that: Although the respondents were agents for a
principal, they had contracted for themselves. Therefore, they were
personally liable.
According to Section 183(b) of the Contracts Act 1950, if the agent does not
disclose the name of the principal, the agent is presumed to be personally liable.
Termination of agency is dealt with under Sections 154 to 163 of the Contracts
Act 1950. Generally, agency contract may be terminated in the following ways:
(a) Act of the parties
(b) Operation of law
Where the agent has himself an interest in the property which forms the
subject-matter of the agency, the agency cannot, in the absence of an
express contract, be terminated to the prejudice of such interest.
For example, A gives authority to B to sell As land, and to pay himself, out
of the proceeds, the debts due to him from A. A cannot revoke this
authority, nor can it be terminated by his unsoundness of mind or death.
The principal cannot revoke the authority given to his agent after the
authority has been partly exercised; so far as regards such acts and
obligations as arise from acts already done in the agency.
SELF-CHECK 9.2
An agency contract confers rights and duties to the principal and agent.
An agent is bound to conduct the business of his principal according to the
principals instruction.
An agent must act according to the customs prevailent in the absence of
instruction from the principal.
An agent must exercise care and diligence, and use his skill in carrying out
his work.
An agents duty is to render proper accounts to his principal.
An agent must communicate with his principal to get further instructions.
It is an agents duty not to let his personal interest conflict with his own duty.
An agent must not make any secret profit out of the performance of his duty.
An agent must not disclose confidential information or documents entrusted
to him by his principal.
An agent cannot delegate his authority to another person without permission
or approval from the principal.
A principals duty is to pay the agent his commission or remuneration.
156 TOPIC 9 LAW OF AGENCY (PART II)
A principal must not wilfully prevent his agent from earning his commission.
A principal is bound to indemnify his agent for acts done within his scope of
authority.
An agent is not liable for contracts done for a named principal.
An agency contract may be terminated by the act of the parties or by
operation of law.
Duties Termination
Named principal Revocation
Undisclosed principal Renunciation
Mutual agreement Notice
Text Books
Harlina Mohamed On & Rozanah Ab. Rahman. (2007). Undang-Undang
Perniagaan Malaysia. Selangor: Kumpulan Usahawan Muslim Sdn. Bhd.
Wu. M.A. & Vohrah, B. (2000). The Commercial Law of Malaysia (2nd ed.).
Selangor: Pearson and Longman.
Cases
Andrews v Ramsay & Co [1903] 2 KB 635.
Boardman v. Phipps [1966] 3 All ER 721.
Davison v. Fernandes (1889) 6 TLR 73.
Keppel v Wheeler [1927] 1 KB 577.
L.S Harris Trustee Ltd v. Power Packing Services (Hermit Road) Ltd (1970) 2
Lloyd's Rep 65.
Mahesan v. Malaysia Govt. Officers Co-operative Housing Society Ltd. [1978]
1 MLJ 149.
Pernas Trading Sdn Bhd v. Persatuan Peladang Bakti Melaka [1979] 2 MLJ
124.
TOPIC 9 LAW OF AGENCY (PART II) ! 157