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TTG120313CP120417
Important Information
To avoid the unnecessary replacement of multiple PC boards, please read this before
beginning to repair this unit.
Do not use any service documentation other than the one designed for this particular model.
Techniques used on previous models may not necessarily apply to the model you are
working on.
For accurate diagnosis during troubleshooting, do not skip or alter the order of steps on the
guide.
Slide 2
SOS Precautions
When an abnormality occurs in the unit, the SOS Detect circuit is triggered and the TV shuts down.
The power LED on the front panel will flash a pattern indicating the circuit that has failed.
Cautions:
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch
on the TV for a few seconds until the LED turns off.
Some steps require removal of connectors and sometimes PC boards removal. Do not allow the TV to
run for more than 30 seconds while connectors or boards are disconnected.
NOTE: When taking voltage reading, place your meters probe on the test point or pin indicated before
connecting the TV to the AC line. The voltage you intent to measure may only appear for a brief
moment.
Warning: The Vsus line has large capacitors that hold the charge for some time even after the TV has been turned off and
unplugged. When disconnecting P2/SC2 or P11/SS1, bleed the remaining charge of the Vsus before reconnecting the cable.
Use a 500 ohms/ 5W (At least) resistor to discharge the Vsus line before reconnecting P2/SC2 or P11/SS11.
Slide 3
Power LED Error Code Definition (1 of 2)
Missing P15V
2 BLINKS P15V form the P board P15V is not been generated by the P board. P A
Wrong diagnostic by the A board
Incomplete or interrupted Shorted P15V
3 BLINKS Boot Program execution of Missing F15V A P
PEAKS IC (IC8000). Wrong diagnostic by the A board
Vsus Over Voltage Condition.
Power Supply output
4 BLINKS P15V Shorted while in operation. P A
voltages
Wrong diagnostic by the A board
An increase or reduction of the Energy Recovery Circuit
output (MID).
6 BLINKS SC Energy Recovery Circuit SC A C
Shorted SUB5V.
Wrong diagnostic by the A board.
Missing or shorted Vsus.
Abnormality of the scan circuit output, the 15V_F, the
scn_pro, and Vscn circuit.
Scan Drive Circuit and
Loose or open Connection between the SC board and the
7 BLINKS Connection between the SC SU/SD SC SS A/Panel
SC board (SC41, SC42, SC46).
board and the SC board.
Open or loose connection between connectors SC2/P2
Wrong diagnostic by the A board
Defective panel
Abnormality of the sustain drive circuit.
Open or loose connection between the SS/SS2 Boards.
Sustain Drive Circuit and and FPCs from the panel (SS52 SS54 SS55 SS57).
8 BLINKS Connection between the SS Open or loose connection between connectors C10/C20 or SS A C3 Panel
board and the Panel. C26/C36.
Wrong diagnostic by the A board
Slide 4
Power LED Error Code Definition (2 of 2)
Slide 5
Protection Circuit Block Diagram 1 of 2 (TC-P50ST50)
P15V Missing 2 Blinks
P3.3V TC-P**ST50/UT50
Shorted 3 Blinks
P15V (TNPH0989**)
Det. Circuit
SUB3.3V Missing 3 Blinks
At plug-in P15V 2 Blinks
Shorted
Q9201 if P15 is
IC5000
missing
REG Q9201 N
SOS
(STB3.3V)
2 blinks
A20 RESET AE20
SC_SOS6 SOS
3 9
SC
6
SC_SOS7 IC8000-1
11
(Analog output) PANEL_SOS
12 AD15
A33 6 9 blinks SUB3.3V
SS 5 SS_SOS8
10 Det. Circuit
SOS_DCC_S (9) Normal : all input = L Peaks
8
(output = L ) SUB3.3V
LD4
7
FFC_OFF_DET(6)
DRVRST M28 AD16
14 13 T4
Standby 3 blinks
(If no signal, (If no 3.3V in C1/C2-PCB, uCOM
Discharge Reset Discharge Reset
A20 A31
: 6/8 blinks) IC9300 : 6/8 blinks)
9 17 18
W3
AG3 55 System 3 Fast
SC SC_UHZ D_UHZ
uCOM Blinks
3.3V_DET A32
C24 C
1
At plug-in
W28
N2 if SUB3.3
AF16 is missing
PDP_DRVRST
Slide 6
Blink Code/Voltage Condition (TC-P50ST50 - TC-P50UT50)
No. of Blinks
Voltage Condition
TC-P50UT50 TC-P50ST50
Missing 2 Blinks 2 Blinks
No power. The LED turns on
Shorted briefly and then it goes off 3 Fast Blinks
P15V
immediately
Slide 7
Protection Circuit Block Diagram 2 of 2 (TC-P50ST50)
SUB5V TC-P**ST50/UT50
STB3.3V (TNPH0989**)
SUB3.3V
Q8771
10 Blinks if
SUB5V or
Q8771 SUB3.3V is
10 blinks too high
AA15
SOS
IC8000-2
Peaks
IC4900
LD4
SUB3.3V
Audio
SOUND_SOS
SUB5V & AMP 22
AD19
SUB3.3V Normal=H 12blinks
IC4901
OV Det. Audio
22
Standby
Circuit AMP uCOM
SUB5V Missing 3 Fast
blinks at FAN_SOS
System
H6
plug-in
(11blinks) uCOM
Shorted 6 blinks
after 11 sec.
Over Voltage 10 blinks A6
ALL_OFF(P_SOS4)
Emergency : 13 blinks P 4 AE15
IROM error : quickly 3 blinks 4 blinks
Slide 8
Troubleshooting 1 -9 -10 - 13 Blinks Failure
Slide 9
Troubleshooting 2 Blinks Failure (TC-P50ST50) Find information for TC-
P50UT50 on the next slide)
List of boards likely to cause this
Blink
symptom.
Code
No.1 No.2 No.3 No.4
2 Blinks P A
Start Here
Does 15V
Yes appears No Replace the P
Replace the A momentarily board
board on pin13 of
CN P6?
Slide 10
Troubleshooting 2 Blinks Failure (TC-P50UT50) Find information for TC-
P50ST50 on the previous
List of boards likely to cause this slide)
Blink Start Here
symptom.
Code
No.1 No.2 No.3 No.4 Place the positive lead of a voltmeter at
pin 13 of connector P6 while the black lead
2 Blinks P A Panel/C2 is connected to ground (Chassis ground).
Plug in the TV and turn it on
Replace the P
Unplug the TV. Check the resistance between TP201 (P3.3V) board
on the C2 board and chassis ground.
Yes Is there a No
short
circuit?
Defective
Panel and/or Replace the A
C2 board board
Slide 11
Troubleshooting 3 Fast Blinks Failure (TC-P50ST50)
Blink List of boards likely to cause this symptom. Start Here
Code No.1 No.2 No.3 No.4 No.5 Unplug the blue-
Unplug the TV. Check for short circuit or low
Bluetooth
3 Blinks A P SS/SC Panel resistance between pin 13 of connector P6 tooth module. If the
Module and ground (Chassis ground). blinking stops,
change the blue-
tooth module
With the TV still disconnected, remove connector
A6 from the A board and perform the same Is there a short
resistance check on pin 13 of connector P6. Yes circuit or a No Replace the A
resistance
board
lower than 1
Kilo-ohm?
Yes Is there a short circuit No
or a resistance lower
than 1 Kilo-ohm?
Replace the P
Reconnect A6 and remove connector SC20
board
from the SC board and check for short circuit
or low resistance on pin 13 of connector P6.
Reconnect SC20 and remove
No Is there a short Yes connector SS33 from the SS board
circuit or a and check for short circuit or low
resistance lower resistance on pin 13 of connector P6.
than 1 Kilo-ohm? Yes Is there a
short circuit or No
a resistance
Reconnect SS33 and remove connector lower than 1
A31 and A32 from the A board and Kilo-ohm?
Replace the SS check for short circuit or low resistance
board on pin 13 of connector P6.
Slide 12
Troubleshooting 3 Fast Blinks Failure At Plug-in (TC-P50UT50)
Start Here
Blink List of boards likely to cause this symptom.
Code No.1 No.2 No.3 No.4 No.5 Unplug the TV. Connect the negative (Black Unplug the blue-
Bluetooth lead) of your DC volt- meter on chassis tooth module. If the
3 Blinks A P K C3/Panel
Module ground. Place the positive lead of on pin 10 of blinking stops,
connector P6 on the power supply. While change the blue-
observing the display on your meter, plug-in
the TV. tooth module
Yes No
Unplug the TV and remove connector K1 from the A board. Does 15V Replace the P
Plug in the TV and press the power switch on the TV. appear briefly? board
Slide 13
Troubleshooting 3 Fast Blinks Failure At Power-On (TC-P50UT50)
( 1 of 2)
Start Here
1. Unplug the TV.
2. Remove any residual charge from the Vsus and Vda lines. Use a 5W 500ohms resistor.
3. Measure the resistance between chassis ground and pin 1 of connector P11 on the P board. Also measure the
resistance between chassis ground and pin 1 of connector P35 on the P board. (See the picture below for
connectors location.) Note: A dead short or a reading lower than 1K indicates a shorted or partially shorted line.
POWER SUPPLY
No Is there a short
Yes
circuit of the
Vsus or Vda,?
Replace the A
board
Shorted Shorted
Vsus Vda
Continue on Continue on
next slide (A) next slide (B)
Slide 14
( 2 of 2) From previous From previous
slide (A) slide (B)
Slide 15
Troubleshooting 4 Blinks Failure
List of boards likely to cause this
Blink
symptom.
Code
No.1 No.2 No.3 No.4
4 Blinks P A
Start Here
Place the positive lead of a voltmeter at pin 4 of connector P6 while the black lead is connected to
ground (Chassis ground). Plug in the TV and turn it on
No Is there 2V to 3V Yes
(Approx.) momentarily
on pin 4 of CN P6?
Slide 16
Troubleshooting 6 Blinks Failure
List of boards likely to cause this
Blink
symptom.
Code
No.1 No.2 No.3 No.4
6 Blinks SC A
Start Here
Verify that all the cables on the SC board are properly seated. Also check the ribbon cables and connectors on the A
and C boards. Unplug the TV and disconnect connector SC20 on the SC board. Plug in the TV and turn it on
Did the
No number of Yes
6 Blinks
blinks change
to 8 blinks?
Slide 17
Troubleshooting 7 Blinks (SOS 7)
A 7 blinks shutdown can be caused by a failure of any or a combination of the following boards:
SU/SD, SC, A, or the Panel. Is also possible for the SS board to cause 7 blinks shutdown on this model.
1 2 Order of Failure
3
Note: This page indicates the order in which these boards are likely to fail. This information alone is not
enough to diagnose which board is defective. To determine the cause of a 7 blinks failure, follow the
troubleshooting procedure on the following pages.
Slide 18
Troubleshooting 7 Blinks Failure (TC-P50ST50)
Blink List of boards likely to cause this symptom.
Code No.1 No.2 No.3 No.4 No. 5 No. 6 Find information for TC-P50UT50 on slides 23~26
7 SU SC SS A Panel
Blinks SD
Start Here
Is the power
Replace the SS
7 Times LED blinking 7 8 Times board
or 8 times?
Is the power
Replace the A
8 Times LED blinking 7 7 Times board
or 8 times?
Slide 19
From before the previous page
Yes No
Is there still a
short circuit?
Slide 21
Troubleshooting 7 Blinks Failure (SU/SD Boards Isolation Procedure)
Warning:
When performing this procedure, isolate the SU and SD boards
together at the same time. Do not attempt to isolate the SU or the
SD boards individually. This could cause further damages to the TV
Procedure:
1. Remove the 4 VFG screws from the SU and SD
boards. (See picture on the left side.)
Slide 22
Troubleshooting 7 Blinks Failure (TC-P50UT50)
Blink List of boards likely to cause this symptom.
Code No.1 No.2 No.3 No.4 No. 5 No. 6 Find information for TC-P50ST50 on slides 19~22
7 SU SC A Panel
Blinks SD
Start Here
Is the power
7 Times LED blinking 7 8 Times
or 8 times?
Slide 23
From before the previous page
Yes No
Is there still a
short circuit?
Slide 25
Troubleshooting 7 Blinks Failure (SU/SD Boards Isolation Procedure)
Warning:
When performing this procedure, isolate the SU and SD boards
together at the same time. Do not attempt to isolate the SU or the
SD boards individually. This could cause further damages to the TV
Procedure:
1. Remove the 4 VFG screws from the SU and SD
boards. (See picture on the left side.)
Slide 26
Troubleshooting 8 Blinks Failure (TC-P50ST50)
List of boards likely to cause this Find information for TC-
Blink
symptom. P50UT50 on the next slide)
Code
No.1 No.2 No.3 No.4
8 Blinks SS A SS2 Panel
Start Here
Check all the cables between the SS/SS2 boards (SS52, SS54 ~SS57) and the panel. Make sure
they are properly seated in the connectors. Unplug the TV and disconnect SS33 on the SS board.
Plug in the TV and turn it on
Slide 27
Troubleshooting 8 Blinks Failure (TC-P50UT50) Find information for TC-
P50ST50 on the previous slide)
List of boards likely to cause this Start Here
Blink
symptom. Check all the cables between the SS board (SS52 ~SS57) and the panel.
Code
No.1 No.2 No.3 No.4 Make sure they are properly seated in the connectors. Unplug the TV and
disconnect SS33 on the SS board. Plug in the TV and turn it on.
8 Blinks SS A Panel
Replace the A
board
No Is continuity Yes
Yes Is there a
No OK in all the
short connectors?
circuit?
Check connections between
Defective Replace the A the SS board and the panel. If Replace the SS
Panel board ok, then replace the panel board
Slide 28
Troubleshooting 12 Blinks Failure
Blink List of boards likely to cause this symptom.
Code No.1 No.2 No.3 No.4
12 Speaker/
A
Blinks Subwoofer
TC-P50ST50
Start Here
Unplug the TV and remove connector A12 from the A board. Plug in the TV and turn it on
Slide 29
Troubleshooting No Power/Dead Unit (Power LED is Off)
Start Here
Make sure the connectors on the P board are properly seated. Plug-in the TV but do not turn the power on.
NO Yes Replace
Does the relay The K board (Check Yes NO
Is the TV turning On
click now? Wires between A1
and S1)
Replace Replace
the A board the A board
Slide 30
2012 Plasma TVs Behavior After Connectors Removal
TV Behavior When Connectors are Removed on the SC and SS boards
Connector on Connector on
The SC Board The SS Board
TC-P50ST50 TC-P50UT50
Slide 31
Behavior Comparison Between 2010 and 2011 Models
When the TV Fail with Shorted Vsus, Vda, or P15V
Behavior Comparison Between 2011 and 2012 Models When The TV Fails With Shorted Vsus, Vda, or P15V
Vsus 7 Blinks
Locked Solid No SOS. The
7 Blinks 3 Fast Blinks
Red LED TV stays on
Vda
with black
screen.
Shorted The TV
The TV does
Locked Solid does not
not turn on.
Red LED turn on. The TV does not shut
P15 (14 Blinks, If TV is The TV does not down. It tries to turn 3 Fast Blinks
Turned On After the 2nd shut down. It tries on (the LED briefly
Relay Click) to turn on (the LED turns on), then it
briefly turns on), goes off.
then it goes off.
Slide 32
Video/Lines Troubleshooting
Slide 33
Troubleshooting Picture Distortions
Slide 34
Troubleshooting Picture Distortions
Slide 35
Troubleshooting Horizontal Line Problem
PDP panel
SU
SU
SS,SS2
SC SS,SS2
SC SCAN
DRIVE
IC Scan Drive
Pulse timing is shifted each horizontal electrode.
When FFC is damaged, it is needed to If horizontal line is showed, it is possible that defect SS board doesn't cause
replace the panel The FFC is bonded of one pin of scan drive IC or failure of connection to horizontal lines problems. All
to the panel directly. the panel or damage of electrode on the panel. the electrodes on SS board are
common.
Slide 36
Test Patterns
Slide 37
Defective Panel Drive IC
Slide 38
The End
Slide 39