Link your Aadhaar to your

mobile number to stay active!

A Government of India Directive

As per the government directive, linking Aadhaar to your mobile number is mandatory
for all existing customers.

To complete biometric verication,

For Postpaid Connection Visit nearest Airtel Store.
(https://www.airtel.in/store)
For Prepaid Connection Visit your nearest retailer.

FAQs Aadhaar Reverifcation

Q1. What is Governments directive regarding Aadhaar updation for mobile connection?

As per the recent government directive, all the existing customers have to link Aadhaar with their Mobile numbers.

Q2. By when do I need to link my Aadhaar card with mobile number?

We recommend you complete this process as soon as possible. Last date for the same is 6th Feb 2018.

Q3. What documents are required to complete the process?

All you need is your Aadhaar card/number and your Mobile. You will be required to complete biometric verication.
You will also receive the verication code (OTP) on your Mobile that would be required to complete the process.

Q4. What if I dont link my Mobile with Aadhaar?

In case you dont complete the process before 6th Feb 18, services on your mobile number might get restricted.

Q5. I do not have Aadhaar card. What should I do?

We would request you to get your Aadhaar card made at the earliest. For details visit https://uidai.gov.in

Q6. I am a Airtel Broadband/ Digital TV customer. Do I also have to link my Aadhaar?

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 No, this is required only for mobile connections.

Q7. Where can I get my Aadhaar card linked with mobile number ?

Please visit any Airtel Retailer to complete the process.

Q8. Do I need to pay for this?

There is no fee for linking Aadhaar with your number.

Q9. What is Biometric process?

Biometric verication is a process through which, a person can be uniquely identied basis ngerprints and details are
fetched as per the information in Aadhaar database.

Q10. What will Airtel do with my Aadhaar number?

Aadhaar details will be updated in our records against your number.

Q.11 What will happen to my previous details with Airtel?

All previous details will be overwritten with Aadhaar details.

Q12. What would happen to my balance?

Your prepiad balance will remain unaffected.

Q13. Do I have to change my SIM?

No

Q14. Once my no is linked to Aadhaar, will my tariff get changed?

No

Q15. I am an outstation customer. Where do I get my Aadhaar linked to my mobile number?

Currently, the Govt. Of India has not issued any instructions for outstation customers. We will update you when the
regulation is issued.

Q16. I am currently in roaming. How do I get my Aadhaar linked?

Customers in roaming customer need to get the Aadhaar veried in their respective home circle.

Q17. I am a corporate customer. Do I need to get Aadhaar veried?

Currently the directive is only for individual customers. We will keep you informed once regulation for corporate
customers is issued by Govt. of India.

Q18. My name/address is different in my Aadhaar card. What should I do?

Your details will be updated in your mobile account as per the details available in Aadhaar.

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 Q19. Will I get any conrmation that my Aadhaar has been linked?

Yes. You will receive a conrmation SMS within 24 hours.

Q20. If I have multiple mobile numbers, do I have to link each of them separately?

Yes

Q21. I am using a datacard and/or using the Airtel SIM in my data device (Tablet etc). Do I still need to link
my Aadhaar number to these SIMs?

Yes

Q22. In case of Datacard, how will I receive the OTP for verication?

OTP will be sent on your registered alternate mobile number.

Q23. Do I have to carry my mobile number also for this process?

Yes. You will receive the verication code (OTP) on your Mobile that would be required to complete the process.

Q24. I have already given Aadhaar no. as my POI/POA while buying new connection. Why do I have to verify
again?

a) If you have done biometric (given nger prints) along with Aadhaar at the time of taking connection, you do not
have to do this activity again.

b) If Aadhaar was given only as an identity or address proof and no biometric was done, please visit your nearest
Airtel retailer to complete the process.

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