User Guide

Model No.: 7.2MP - 18

Ver: 3.0.0
 CONTENT
1. Overview .......................................................................... 1

2. System Requirements ...................................................... 1

3 Product Features .............................................................. 1

4. OS Compatible ................................................................. 2

5. Drivers & Application Installation ................................. 3

a) Installing the Application & on Windows OS ........3

b) Uninstalling the Application on Windows OS ........9

c) MAC OS Installation ............................................11

d) MAC OS Uninstallation. ......................................13

6. Vaulten Guidelines..14
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1. Overview
iBall Airway 7.2MP-18 designed to enable users with access
to High Speed Internet via HSPA / UMTS / EDGE / GPRS
Networks which offers a maximum data transfer rate upto
7.2Mbps (HSDPA) & 5.76Mbps (HSUPA).

2. Hardware Requirements
Minimum C.P.U 300MHz (Intel Platform), 256Mb Ram
& 40Mb Hard disk space.

3. Product Features
Support for HSPA / UMTS:2100Mhz
GSM / GPRS / EDGE: 850Mhz, 900Mhz,
1800Mhz and 1900Mhz
Voice Call

Micro SD Card slot with 32GB support

Compatible with 2G /3G Network

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Data transmission up to 7.2 Mbps (HSDPA)

Data transmission up to 5.76 Mbps (HSUPA)
Data transmission up to 384 kbps (UMTS)
Data transmission up to 237 kbps (EDGE)
Data transmission up to 85.6 kbps (GPRS)
SMS & Phone-book
USSD Services
Zero-CD Automatic Installation
USB 2.0 Interface

4. OS Compatible
WinXP, Vista , Win7 & Win8 (32-bit & 64-bit)
MAC OS X 10.5 to 10.8* (Intel Platform)

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5. Drivers & Application Installation

a) Installing the Application & on Windows OS

Important note: Please be sure that your PC has at least
40MB free disk.
Connect the data cad to your PC, and follow the on-screen
instructions to finish the installation.
Step1: Click the [Next] button when the installation
automatically popup

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Step2: Select a hard disk for storing the software, and then
click the [Install] button

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Step3: Please wait while iBall Airway is being installed.

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Step4: Click the [Finish] button to complete the software

installation.

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Note: For proper hardware detection of USB modem please

restart the PC & Double Click the iBall Airway Connect icon.

iBall Airway Application

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Status Bar:
23/3G Network | Signal Strength | SIM Status

Connect: Connect to the Internet.

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Vaulten: Backup, Sync & Share data with cloud storage

Usage: Check the Data Usage & Traffic statistics.

Call: Provides Call / Voice services.

SMS: Provides SMS service.

Phonebook: Manage the contacts conveniently

with the Terminal Management.

Settings: Set the work status of the application.

USSD: Can send the USSD command with the

terminal.
Help: User guide

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b) Uninstalling the Application on Windows OS

There are two ways to uninstall the software
First one: Click Start > All programs >
iBall Airway 7.2MP-18, and choose
Uninstall iBall Airway 72.MP-18, follow the on-screen
instructions to finish the uninstall

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Alternate Option:

Go to Control Panel > Add or Remove Programs, choose

iBall Airway Connect to remove the application from your
PC.

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c) Installing the Drivers & Application on MAC OS

Important note: Please be sure your Mac OS X 10.5
/10.6/10.7/ 10.8 version and your (U) SIM has been plugged
into the data card, otherwise the application cannot run on
your PC.

Connect the data card to your PC, and follow the on-screen
instructions to finish the installation.

Step1: Connect the data card to the USB port, Icon will
appear on desktop as iBall Airway 7.2MP-18

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Note: Incase icon not appeared on screen, kindly confirm as

iBall Airway Wireless Modem is properly mounted in the
system.

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Step2: Open the disk,Double Click iBall Airway

Installation.pkg Installation process will start.

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Step3: clickContinue and InstallUntil installation is

completed.

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d) Uninstalling the Application on MAC OS X

You just need to Run the uninstaller uninstall HSPA
application.app

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Installation Guidelines for Windows OS

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1. Vaulten software installation is integrated in iBall

airway utility (No need to separately install)

Click Vaulten button & process

2. Provide desired login details and register with the

Vaulten cloud service.

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For Further Helpdesk kindly refer :

Technical support: support@vaulten.com | vaulten.com/faq

Troubleshooting Guidelines (Data Card)

19Kindly disable Antivirus software temporary before

proceeding installation steps.

Customer using desktop system is suggested to

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Sr No. Common error Solution

message

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Drivers not installed properly /

No Device / Hardware not detecting :
1 USB port error Kindly suggest to disable antivirus
temporary and reinstall the 3G Card
utility

Network not detecting:

2 No service Need to manually search ISP
signal as below steps
1) Click on "Setting" menu
2) Network Settings -> Registration
Mode > Click Manual search &
register -> Refresh
3) ISP name as display on screen
will confirm network available in
your area
4) select your ISP service name as
SIM service available : 3G (UMTS)
and 2G(GSM)

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Click the "Setting" button,

Registration mode > Manual
3 Failed to search & register -> Refresh
Select your ISP & Set default
dialup / (Unplug & re-connect data card)
Wrong service Note: Customer using OS WinXP with
provide name / SP2 are suggested to upgrade SP3
network view (Service Pack 3) Or
Profile settings > Select Profile
name as your ISP & configur

Common problem is related to

network signal as provided by
operator
4 Internet * Signal Indicating
working slow / G : Defines 85.6kbps speed (GPRS)
Connect E : Defines 237kbps speed (EDGE)
Disconnect H: Defines 3G speed
problem (UMTS / HSDPA)
Incase your SIM is 3G / 2G but
network signal is showing wrong ,
refer steps as shown in point no.2
for service selection

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ISP MCC/MNC settings not

Initializing :
1) Click on "Setting" menu
2) Profile setting-> Select the
5 Profile name - Profile or Select New & create the
Showing blank Profile ->Dial number->
APN->username and password
(Blank) -> click ok
3) Click - Set default button.

6 Error Click * Kindly check balance through

"Connect " USSD service
button / * Confirm Internet Plan activated
insert SIM temporary in mobile
Internet phone & check internet service
connected - working.
Not browsing * Unplug Data card > Temporary
disable Antivirus > re-plug in USB
port & check

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COPYRIGHT & TRADEMARKS

Specifications are subject to change without notice.

iBall is a registered trademark of Best IT World (India) Pvt.
Ltd. Other brands and product names are trademarks or
registered trademarks of their respective holders.

No part of the specifications may be reproduced in any form

or by any means or used to make any derivative such as
translation, transformation, or adaptation without permission
from Best IT World (India) Pvt. Ltd. All rights reserved.

Note: For any technical help on iBall products please contact

support@iball.co.in

Website: www.iBall.co.in

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