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User Guide Model No.: 7.2MP - 18 Ver: 3.0.0

User Guide

Model No.: 7.2MP - 18

User Guide Model No.: 7.2MP - 18 Ver: 3.0.0

CONTENT

1.

Overview

1

2.

System Requirements

1

3

Product Features

1

4.

OS Compatible

2

5.

Drivers & Application Installation

3

a) Installing the Application & on Windows OS

3

b) Uninstalling the Application on Windows OS

9

c) MAC OS Installation

11

d)

MAC OS

13

6. Vaulten Guidelines…………………………………… 14

iBall Airway (7.2MP-18)

1. Overview

iBall Airway 7.2MP-18 designed to enable users with access to High Speed Internet via HSPA / UMTS / EDGE / GPRS Networks which offers a maximum data transfer rate upto 7.2Mbps (HSDPA) & 5.76Mbps (HSUPA).

2. Hardware Requirements

Minimum C.P.U 300MHz (Intel Platform), 256Mb Ram & 40Mb Hard disk space.

3. Product Features

Support for HSPA / UMTS:2100Mhz

GSM / GPRS / EDGE: 850Mhz, 900Mhz, 1800Mhz and 1900Mhz

Voice Call

Micro SD Card slot with 32GB support

Compatible with 2G /3G Network

iBall Airway (7.2MP-18)

Data transmission up to 7.2 Mbps (HSDPA)

Data transmission up to 5.76 Mbps (HSUPA)

Data transmission up to 384 kbps (UMTS)

Data transmission up to 237 kbps (EDGE)

Data transmission up to 85.6 kbps (GPRS)

SMS & Phone-book

USSD Services

Zero-CD Automatic Installation

USB 2.0 Interface

4. OS Compatible

WinXP, Vista , Win7 & Win8 (32-bit & 64-bit)

MAC OS X 10.5 to 10.8* (Intel Platform)

iBall Airway (7.2MP-18)

5. Drivers & Application Installation

a) Installing the Application & on Windows OS

Important note: Please be sure that your PC has at least 40MB free disk.

Connect the data cad to your PC, and follow the on-screen instructions to finish the installation.

Step1: Click the [Next] button when the installation automatically popup

iBall Airway (7.2MP-18)

iBall Airway (7.2MP-18) Step2 : Select a hard disk for storing the software, and then click

Step2: Select a hard disk for storing the software, and then click the [Install] button

iBall Airway (7.2MP-18)

iBall Airway (7.2MP-18) Step3 : Please wait while iBall Airway is being installed. 5

Step3: Please wait while iBall Airway is being installed.

iBall Airway (7.2MP-18)

iBall Airway (7.2MP-18) Step4 : Click the [ Finish] button to complete the software installation. 6

Step4: Click the [Finish] button to complete the software installation.

iBall Airway (7.2MP-18)

iBall Airway (7.2MP-18) Note: For proper hardware detection of USB modem please restart the PC &

Note: For proper hardware detection of USB modem please restart the PC & Double Click the iBall Airway Connect icon.

iBall Airway Application

iBall Airway (7.2MP-18)

iBall Airway (7.2MP-18) Status Bar: 23/3G Network | Signal Strength | SIM Status Connect: Connect to

Status Bar:

23/3G Network

|

Signal Strength | SIM Status

iBall Airway (7.2MP-18) Status Bar: 23/3G Network | Signal Strength | SIM Status Connect: Connect to

Connect: Connect to the Internet.

iBall Airway (7.2MP-18)

Vaulten: Backup, Sync & Share data with cloud storageiBall Airway (7.2MP-18) Usage: Check the Data Usage & Traffic statistics. Call: Provides Call / Voice

Usage: Check the Data Usage & Traffic statistics.Vaulten: Backup, Sync & Share data with cloud storage Call: Provides Call / Voice services. SMS:

Call: Provides Call / Voice services.Usage: Check the Data Usage & Traffic statistics. SMS: Provides SMS service. Phonebook: Manage the contacts

SMS: Provides SMS service.Traffic statistics. Call: Provides Call / Voice services. Phonebook: Manage the contacts conveniently with the

Phonebook: Manage the contacts conveniently with the Terminal Management.Provides Call / Voice services. SMS: Provides SMS service. Settings: Set the work status of the

Settings: Set the work status of the application.the contacts conveniently with the Terminal Management. USSD: Can send the USSD command with the terminal.

USSD: Can send the USSD command with the terminal.contacts conveniently with the Terminal Management. Settings: Set the work status of the application. Help: User

Help: User guide

iBall Airway (7.2MP-18)

b) Uninstalling the Application on Windows OS

There are two ways to uninstall the software First one: Click Start > All programs >

iBall Airway 7.2MP-18, and choose

Uninstall iBall Airway 72.MP-18, follow the on-screen

instructions to finish the uninstall

iBall Airway 72.MP-18, f o l l o w t h e o n - s

iBall Airway (7.2MP-18)

Alternate Option:

Go to Control Panel > Add or Remove Programs, choose “iBall Airway Connect” to remove the application from your PC.

Panel > Add or Remove Programs, choose “iBall Airway Connect” to remove the application from your

iBall Airway (7.2MP-18)

c) Installing the Drivers & Application on MAC OS

Important note: Please be sure your Mac OS X 10.5 /10.6/10.7/ 10.8 version and your (U) SIM has been plugged into the data card, otherwise the application cannot run on your PC.

Connect the data card to your PC, and follow the on-screen instructions to finish the installation.

Step1: Connect the data card to the USB port, Icon will appear on desktop as “iBall Airway 7.2MP-18

iBall Airway (7.2MP-18)

iBall Airway (7.2MP-18) Note: Incase icon not appeared on screen, kindly confirm as iBall Airway Wireless

Note: Incase icon not appeared on screen, kindly confirm as iBall Airway Wireless Modem is properly mounted in the system.

iBall Airway (7.2MP-18)

Step2: Open the disk,Double Click iBall Airway Installation.pkgInstallation process will start.

(7.2MP-18) Step2 : Open the disk,Double Click “ iBall Airway Installation.pkg ” Installation process will start.

iBall Airway (7.2MP-18)

Step3: clickContinueand InstallUntil installation is completed.

iBall Airway (7.2MP-18) Step3 : click ” Continue ” and “ Install ” Until installation is

iBall Airway (7.2MP-18)

iBall Airway (7.2MP-18) d) Uninstalling the Application on MAC OS X You just need to Run

d) Uninstalling the Application on MAC OS X

You just need to Run the uninstaller “uninstall HSPA application.app

iBall Airway (7.2MP-18)

iBall Airway (7.2MP-18) Installation Guidelines for Windows OS 17
iBall Airway (7.2MP-18) Installation Guidelines for Windows OS 17

Installation Guidelines for Windows OS

iBall Airway (7.2MP-18)

1. Vaulten software installation is integrated in iBall airway utility (No need to separately install)

Click Vaulten button & process

to separately install) Click Vaulten button & process 2. Provide desired login details and register with

2. Provide desired login details and register with the Vaulten cloud service.

iBall Airway (7.2MP-18)

iBall Airway (7.2MP-18) For Further Helpdesk kindly refer :  Technical support: support@vaulten.com |

For Further Helpdesk kindly refer :

Technical support: support@vaulten.com | vaulten.com/faq

Troubleshooting Guidelines (Data Card)

iBall Airway (7.2MP-18)

Sr No.

Common error

Solution

message

iBall Airway (7.2MP-18)

No Device /

Drivers not installed properly / Hardware not detecting :

1 USB port error

Kindly suggest to disable antivirus temporary and reinstall the 3G Card utility

 

Network not detecting:

2 No service

Need to manually search ISP signal as below steps 1) Click on "Setting" menu 2) Network Settings -> Registration Mode > Click … Manual search & register -> Refresh 3) ISP name as display on screen will confirm network available in your area 4) select your ISP service name as SIM service available : 3G (UMTS) and 2G(GSM)

iBall Airway (7.2MP-18)

   

Click the "Setting" button, Registration mode > Manual

3 Failed to dialup / Wrong service provide name / network view

search & register -> Refresh Select your ISP & Set default (Unplug & re-connect data card)

Note: Customer using OS WinXP with SP2 are suggested to upgrade SP3

(Service Pack 3)

Or

   

Profile settings > Select Profile name as your ISP & configur

   

Common problem is related to

network signal as provided by

4 Internet working slow / Connect Disconnect problem

operator

*

Signal Indicating

G

: Defines 85.6kbps speed (GPRS)

E

: Defines 237kbps speed (EDGE)

H:

Defines 3G speed

(UMTS / HSDPA)

   

Incase your SIM is 3G / 2G but network signal is showing wrong , refer steps as shown in point no.2

for

service selection

iBall Airway (7.2MP-18)

 

ISP MCC/MNC settings not Initializing :

1) Click on "Setting" menu

5 Profile name - Showing blank

2) Profile setting-> Select the Profile or Select New & create the Profile ->Dial number-> APN->username and password (Blank) -> click ok 3) Click - Set default button.

6 Error Click

*

Kindly check balance through

"Connect "

USSD service

*

button /

Internet

Confirm Internet Plan activated insert SIM temporary in mobile phone & check internet service working.

connected -

Not browsing

*

Unplug Data card > Temporary

disable Antivirus > re-plug in USB

port & check

iBall Airway (7.2MP-18)

COPYRIGHT & TRADEMARKS

Specifications are subject to change without notice. iBall is a registered trademark of Best IT World (India) Pvt. Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders.

No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from Best IT World (India) Pvt. Ltd. All rights reserved.

Note: For any technical help on iBall products please contact support@iball.co.in

Website: www.iBall.co.in