801 West 10th Street

Wilmington, DE
19801
302-540-1178

Dolores (Laurie) J. Thackrah, BS, ICADC

Objective To obtain a position that will enable me to use my skills, experience and passion
for working with people, on their journey for bettering their lives.

Experience July 2014 Present Brandywine Counseling and Community Services

Wilmington, DE

IOP Clinical Supervisor, Substance Abuse Counselor, IMPACT Engagement

Specialist

Supervise 3 clinical counselors.

Supervise the Intensive Outpatient Program (IOP)
Screening, assessment and orientation of new clients.
Treatment planning with clients.
Individual and group counseling facilitator.
Case management and crisis intervention services.
Report and record keeping.
Compassion Implementation Committee member.
Certified community overdose education trainer: DOSE.
Conduct HIV and HCV screening, education and testing to all individuals
presenting for treatment admission.
Provide information, linkages, follow-up, monitoring and referral services at
BCCS and within the community to all appropriate agencies.
Responsible for initial screening for substance abuse, mental health, HIV and
HCV.
Administer various testing and evaluation protocols to potential clients and
explain the nature of the program and necessary rules.

August 2013 August 2014 NHS Human Services Chester County, PA

Family Support Staff

Work directly with consumers with IDD, Cerebral Palsy, Downs syndrome,
Autism, and OCD.
Work with consumer to achieve individual goals, with focus on community
integration, behavior and life skills.
Assist with grooming and hygiene care with persons that are not mobile.
Keep detailed logs of progressions and areas of need for improvement.
Work directly with the families to keep up goals in my absence and progress
reports.

November 2006 August 2013 FineStationery.com Wilmington, DE

CS Administrative Assistant
 All administrative duties.
Greeted visitors and vendor representatives.
Filtered e-mail for consultants and managers.
Utilized Microsoft Office; Word, PowerPoint and Excel.

Samples Consultant
Control inventory of all processed samples, over 300 at any time.
Update sample files with new products and maintain stock for order
fulfillment.

Stationery Consultant
Assist customers with on-line navigation via telephone.
Assist customers with inquiry and on-line navigation via Live Chat.
Assist customers, vendors and supervisors with troubleshooting of the
website.
Assist customers and vendors with problem order, resolution.
Assist customers with inquiries about etiquette, grammar and spelling.
Direct contact for vendors with updates and inquiries for live and closed
orders.
Follow up with vendors for supervisors and fellow consultants to obtain any
information needed to complete order processing.

Education Chattanooga State Technical Community College Chattanooga,TN

Business Administration, 2 yrs.
Wilmington University Wilmington, DE
B.S. in Behavioral Science
Pursuing M.S. in Administration of Human Services, Class of 2017

Academic Honors Pi Gamma Mu, International Honor Society in Social Sciences

Delta Epsilon Rho Honor Society
Deans List

Volunteering
Wilmington Jaycees 5 years
Ombudsman State of Delaware 1 year
Delaware Natural History Museum Wine and Dinosaurs 2 years
Wilmington Sunday Breakfast Mission 6 months
Special Olympics Delaware 7 years

Personal
References Available upon request