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Competency Name: Business Intelligence (BI)

This competency refers to the ability of an employee in Business Intelligence area, which spans across Data Integration, Data
BroadDefinition: Warehousing, Data Management, Analytics and Corporate Performance Management.
Criteria E0 E1 E2 E3 E4
I Criteria for defining
proficiency vis--vis
knowledge & skills

1.Precondition Should have E0 level of Should have BI - E0 level Should have BI E1 Should have BI E2 Should have BI E3 level
[ Expressed as a prerequisite - proficiency in RDBMS. of proficiency. level of proficiency. level of proficiency. of proficiency.
in terms of academic OR
qualification AND / OR industry Should have minimum 6 Should have minimum 2
experience (whichever is months of overall IT years of experience in one
applicable) AND / OR relevant experience. industry domain.
knowledge in any other
competency.
2. Knowledge Should have basic Should have knowledge Should have knowledge Should know how to Should have expertise in
[Expressed as Area of knowledge of BI Concepts of entire BIDS Solution of design and basic architect minimum 2 any one of the Industry
knowledge and not skill, and BIDS Solutions. for BI. architecting of any BI suites of BI products. Domains.
includes knowledge of process, product.
methodologies, concepts and Should know how to use Should have knowledge Should have in depth Should have in depth
tools.] Knowmax and be aware of of effort estimation Should have knowledge knowledge of knowledge of xBIDS
its features. templates and of atleast 1 entire suite infrastructure / sizing Solutions.
procedures for at least 1 of BI products. estimation templates.
BI product. Should have knowledge of
Should have in depth Should have in depth solutioning across multiple
Should have knowledge knowledge of effort knowledge of BIDS BI suites of products.
of development, estimation templates. Solutions.
exception handling Should have knowledge of
concepts for at least 1 BI Should have knowledge BI Consulting activities.
product. of Infrastructure
Estimation / Sizing.

Should have knowledge


of Product licensing
models and
components.

Should have knowledge


of the usability of BI
assets in project
lifecycle (Templates for
Requirements gathering,
Testing, Estimation,
Design etc.)
3. Experience
[Expressed as duration in
months / years wrt exposure,
including breadth & the depth of
assignments; also beyond
project experience]
3.1 Type of project Should have worked for Should have minimum 2 Should have worked for Should have led minimum
experience minimum 1 year on 1 years BI project minimum 3 years in BI 1 BI solution consulting or
[Includes 'type' in the form of development/support experience projects. 1 large scale (>50
implementation, end-to-end project using at least 1 associates or > 5M USD)
project, support, roll outs, BI tool. Should have minimum 6 Should have led BI end-to-end solution
upgrades, professional months of BI design minimum 1 BI project implementation
services, consulting Should have participated experience. from technical solutioning engagement.
engagements AND / OR the in at least 1 end to end perspective.
Number of projects AND / OR implementation or Should have participated
Time spent on the project ( for project roll out cycle in requirement gathering Should have led
eg., 3 consulting projects of using a BI. for BI projects. minimum 1 BI consulting
minimum 6 months duration ; 1 engagement.
roll out project of at least 18 Should have participated
months] in at least 2 BI
implementations or
project roll out cycles.

Should have performed


internal technical
consultancy on BI for
minimum 1 project.
3.2 Beyond project Should have participated Should have participated Should have worked on Should have worked with
development experience in 1 review (IQA) per in minimum 1 design minimum 4 BI proposals. Strategic Partners and
[Includes quarter for BI technology. review for BI technology. Independent Market
[1) Solutioning of proposals Should have led Analysts such as Gartner,
2) Reviews done Should have conducted Should have conducted minimum 1 BI design IDC and Forrester.
3) No. of contributions made to minimum 1 training on BI minimum 1 training on review per half-year
trainings/training material] Concepts or any BI BI Developer or any BI across multiple projects. Should have conducted
product for E0 level of product for E1 level of minimum 1 internal and
proficiency. proficiency Should have conducted external workshop on BI.
minimum 1 training on BI
Should have provided Designer or any BI Should have conducted
technical support (High product at E2 level of minimum 1 training on BI
level solution /Approach proficiency. Architect or any BI product
note etc) to minimum 4 at E3 level of proficiency.
proposals in a financial Should have reviewed 2
year. Knowmax assets. Should have contributed to
Thought Leadership in BI
Should have represented through a Solution or
TCS' BI Capabilities in Training assets or
client meetings/proposal Consulting.
meetings/seminars etc.

4. Asset Creation
[Expressed as any reusable
and deployable assets created
in the knowledge management
system of the organization]

4.1 Process frameworks Should have created


defined /enhanced minimum 1
[Articulated as the process process framework /
improvement designed OR a solution for BI.
new process framework
designed]
4.2 Tool creation Should have created / Should have created /
[Expressed as a system or enhanced at least 2 enhanced at least 2 BI
function tool designed OR design /architecture/ design /architecture/
created towards improving estimation/ process estimation/ process
business delivery / learning] templates in BI. templates specific to an
industry or functional
domain.
4.3 Reusable & deployable Should have prepared Should have prepared Should have prepared Should have authored at
assets created minimum 1 case profile / minimum 2 case profile / minimum 1 case profile / least 1 white paper / article
[Expressed as reusable and lessons learnt / review lessons learnt / review best practices/ relevant to BI per half year
deployable assets created (like checklist / reusable checklist / design review presentations/
those in Mighty & Knowmax] component relevant to checklist / help capabilities document
BI. document /reusable relevant to BI per quarter
component relevant to
BI. Should have authored at
least 1 white paper /
article relevant to BI per
year

OR

No. of training material Should have Should have Should have Should have
created created/updated E0 created/updated E1 created/updated E2 created/updated E3
[Expressed as the number of training materials training materials training materials training materials
relevant training material (minimum 1 (minimum 1 (minimum 1 (minimum 1
created towards development module/section) for BI or module/section) for BI or module/section) for BI or module/section) for BI or BI
of a particular body of BI specific products BI specific products BI specific products specific products
knowledge or skill]
Should have contributed Should have contributed Contribute to BIPM
to the creation of BI to the creation of BI E2 Competency Management
E0/E1 certification tests certification tests and Program specific to
and assessment assessment exercises industries.
exercises (minimum 1 (minimum 1
module/section). module/section).

5. Industry contribution
[Expressed as the contributions
made to the industry.This
criteria should be measured by
mechanisms for eg: TCS
GEMS]
5.1 Recognized by Peers Should have contributed Should have contributed Should be known as a
[Expressed as the recognition at least 2 times in a at least 5 times in a prime contributor in BI
given by the peer community quarter to BI quarter to BI communities through
and should be measured by communities through communities through Knowmax.
appropriate mechanism such Knowmax. Knowmax.
as TCS GEMS]
AND/OR
Recognized by a Parent Body Should be recognised as Should be recognised as
[Expressed as the contribution an SME in BI an SME Champion in BI
recognized by a renowned and communities through communities through
recognized parent body] Knowmax. Knowmax.

AND/OR
Invited as Speakers Should have participated Should get invited as Key
[Expressed as recognition from in at least 1 conference note speaker to at least 1
an external body when it in the BI technology. conference in the relevant
extends an invitation to the industry domain.
speaker to address a
recognized forum]

II Assessment / Evaluation
Methodology vis--vis
Proficiency Level
1. Certification
[Expressed as achievement of
external programs - certifying a
part of the proficiency level,
Achievement of internal
programs - internal trainings
attended]
2. Evaluation Test Should have successfully Should have successfully Should have Should have successfully Should have successfully
[Expressed as a certification cleared internal E0 - BI cleared internal E1 BI successfully cleared cleared internal E3 BI completed a Multi rater
the individual has to achieve test. test. internal E2 BI test. test. assessment through
towards the said proficiency Industry Solution Panel.
level. (for eg.,Type of tests for Should have acquired Should have aquired Should have successfully
each proficiency should be any basic product any advanced product completed a multi rater
defined-like for E0 level it will certification provided by certification provided by assessment through a
be only self assessment, for E1 Vendor. Vendor. Technology Solution
it should be panel review etc)] Panel.
Version History
Project Details:
Unit: BIPM Services
Parent Project: Technology Excellence Group
Project Owner/GL: Kamlesh Mhashilkar (102250)

Amendment History:
Version Defined By - Role & Group Approved By - Role & Group Date Remarks
1.0 Suwarna Patki BO CoE Lead (TEG) Kamlesh Mhashilkar Head, BIPM Services October 7,2008
(123711) (102250) (TEG)

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