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Installing Microsoft Office 2010
For County Offices supported by UGA OIT only!
For offices with Iomega NAS servers/shared drives installed by OIT only
For assistance contact your OIT Support person, (SW areas without a full‐time person contact Travis):
Travis Zetterower , tzetter@uga.edu, 912‐681‐5493; Jimmy Trawick, trawick@uga.edu, 478‐825‐6564; Sherman Lucas,
shermanl@uga.edu, 770‐229‐3217; Brenda Rodgers, brodgers@uga.edu, 706‐542‐9797; Jamie Graham, jlgraham@uga.edu, 706‐624‐
1407; OIT Help Desk, oithelp@uga.edu, 706‐542‐2139
These instructions will help you to install the newest version of Microsoft Office: 2010 Professional Plus
(new versions of Word, PowerPoint, Excel, Publisher, Outlook, etc.). Please follow these instructions exactly and
allow time for the process to complete. This upgrade is CRITICAL to avoid issues with your email resulting from
the June 27th UGA email system changes! INSTALL IT NOW!
It is suggested that not everyone in the office run this process at the same time. Limit the simultaneous
upgrades to 2‐3 computers at a time to reduce the impact on your server and network capacity.
DO NOT run this process during a time when there is an automatic backup or virus scan scheduled to run.
Typically these run around noon‐1pm. Therefore it would be best to avoid performing this procedure between
11:30am and 1:30pm just to ensure no active tasks are running on the computer.
NOTES:
Google Calendar Sync is not currently supported with Outlook/Office 2010.
Compatibility with some smart phones/Blackberries, PDA’s , & Oracle Connector is uncertain.
Calendar Printing Assistant for Outlook 2007 is not compatible with Outlook 2010.
Office 2007 is also compatible with the new email system. Users concerned with the above issues may
use 2007 instead. Contact your OIT support rep for availability. If you already have 2007 installed,
you may skip this process until those issues are resolved.
BEFORE installing:
Open Internet Explorer, Choose Tools, Windows Update (or go to http://www.update.microsoft.com)
Click “Express” and allow system to check for any needed High Priority Updates.
Install any High Priority Updates that are listed. Agree/Accept any prompts that appear during this
process. Watch for notices about pop‐ups being blocked and click to allow accordingly if any are shown.
(There should be NO prompts related to antivirus/infection or system compromise. If you see these
contact your OIT support representative or the OIT Help Desk before proceeding. Reboot if prompted to
complete the install.
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Repeat the steps above until you see “No high‐priority updates for your computer are available….” on
the Windows/Microsoft Update web site.
Installing Office 2010:
Save any work you have open and close all open programs and windows completely (the system will reboot
automatically as part of this process later). DISCONNECT any PDA’s, and/or phones/Blackberries from your
computer!
Open “My Computer.”
Double‐click the “shared on…(S:)” icon‐‐example: “shared on cebulloch01 (S:)” or “shared data on
ceclinch01 (S:).”
Double‐click the OIT folder.
Double‐click the Apps folder.
Double‐click the MS Office 2010 folder. (If this folder is not there, you will need to wait on the DVD to
come in the mail before you can proceed).
Double‐click the file “setup.exe.” (Windows Vista and Windows 7 users should right‐click this file and
choose “Run as Administrator.”) It will take a while to see anything happen, please double‐click
setup.exe only ONCE or the installation may fail. You may also see a notice about a blocked pop‐up. If
so, click the gray bar near the top of the window and Allow the action.
If prompted, “Do you want to run this file?” (or something similar) Choose “Yes” or “Run” as needed.
The setup process will proceed automatically from this point. You will see a Microsoft Office 2010 window
appear for a brief time and then disappear. There will be no further status or progress bar indictors displayed
on your screen. However, the process is running on the system. DO NOT open any programs or use the
computer during this procedure. Windows XP computers will automatically reboot when the upgrade/installation
is complete. This can take anywhere from 20‐60 minutes depending on the speed/age of the computer. If your
computer has not rebooted after 60 minutes from running the setup.exe file, contact your OIT Support
Representative or the OIT Help Desk for assistance. Windows Vista and Windows 7 computers may or may not
reboot. Just allow an hour or so for those before proceeding with the next steps.
After your computer reboots, log in as usual and allow the computer to complete the bootup process.
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After Installation:
The upgrade process will have removed all previous icons for Word, Outlook, PowerPoint, etc. from your
desktop screen. We will now replace these.
Click Start, Programs, Microsoft Office.
Locate one of the listed programs you would like an icon for on your desktop screen and RIGHT‐click the
program name (Microsoft Word 2010, Microsoft Excel 2010, etc.).
Choose Send To, Desktop (create shortcut). This will place the icon for that program back on your main
screen so you can open it from there in the future.
Repeat for each program you want to create a new desktop icon for.
Opening and Activating:
Double‐click the icon for Microsoft Word 2010 (either the one you created on the desktop screen or in
Start, Programs, Microsoft Office).
The Activation Wizard will display. Choose “I want to activate the software over the internet” and click
Next.
The Help Protect and Improve Microsoft Office window will display. Choose “Use Recommended
Settings” and click OK.
Microsoft Office 2010 is now ready to use.
If you already use Outlook for your email, open that and allow the initial mail import/conversion to
happen and verify your email, contacts, folders, etc. are all accounted for. Send yourself a test email message to
verify you can send and receive.
If you use PEGASUS for your email, please email your OIT support person or tzetter@uga.edu and let
them know when all computers at your location have been upgraded, and how many Pegasus users you have
at your location ASAP!
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Training and Orientation:
You will notice this version of Office looks very different from previous versions. It will take some time to
become familiar with the new layout and features. To assist you with this, please refer to the following online
resources:
Microsoft Online Office Training—Self‐Paced modules that guide you through the basics of the new
Office 2010 programs . (We do not use “SharePoint” so you may ignore that and any modules related to
other program titles you may not use in your specific office.)
http://office2010.microsoft.com/en‐us/support/training‐FX101782702.aspx
Office 2010 Menu References—These are Excel files you can download and use to cross‐reference the
menus and locations of features that were in Office 2003 with their new locations in Office 2010.
http://office2010.microsoft.com/en‐us/templates/CL101817133.aspx?origin=HA101794130
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4‐H EFNEP/COPP Participants
Special Additional Instructions
People working with the EFNEP/COPP program use a piece of software called Turning Point (the
audience response “clickers” that work with PowerPoint). Since PowerPoint is one of the programs upgraded via
this process, some users may need to re‐install the Turning Point software to restore its functionality. Here are
the steps for this:
BEFORE Installing:
Save any work you have open and close all open programs and windows.
Click Start.
Click Settings.
Click Control Panel.
Click Add/Remove Programs
Select TurningPoint2008.
Click Remove.
When asked if you want to remove the software click Yes.
Uninstall will proceed.
Close Add/Remove Programs window
Double‐click My Computer.
Double‐click the “shared on…(S:)” icon‐‐example: “shared on cebulloch01 (S:)” or “shared data on
ceclinch01 (S:)”.
Double‐click the OIT folder.
Double‐click the Apps folder.
Double‐click the TurningPoint folder.
Double‐click file TurningPoint_PC_4_2_2_21.exe.
Choose Run if prompted.
“Welcome to the InstallShield Wizard” will be displayed, click Next.
Click “I accept the terms….” then click Next.
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The “Customer Information” screen will be displayed, click Next.
Click Install.
Click Finish when prompted.
Test the program for proper operation.
Turning Point will now appear as one of the tabs across the top of the PowerPoint window instead of a toolbar as
it did in 2003. Other features should work pretty much the same.
If you do not have access to an OIT Shared Drive/server and you need to re‐install the Turning Point
software, you may download it for free from the Turning Technologies web site:
Download: http://tinyurl.com/na2xvw
Choose: TurningPoint 4.2.2 (English Only) (or whatever is listed that is newer/higher in number).
Complete the “Software Downloads Registration” screen if prompted.
Save the file to a location of your choice on your computer.
Browse to that location.
Double click the file to launch and follow the prompts to install (accept defaults).
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