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Leaders set the tone for ethics in their organizations. It is unfortunate that some
employees in the upper echelons of the corporate ladder decide to act unethically, but it
is a fact of business and of life. For this reason, it is important for a business to be
careful of who they promote within their company.
When the wrong kinds of people are promoted in an organization, it sends a message
that unethical behavior is not only tolerated, it is rewarded. Companies looking to be
successful cannot afford to have leaders who send negative messages about ethics.
Corporate social responsibility is a phrase heavily used in the business world. Corporate
social responsibility refers to business practices and initiatives that benefit society, not
just the company.
For instance, businesses that focus on energy efficiency and initiatives that benefit the
environment are practicing corporate social responsibility. So are companies that
practice philanthropy and have excellent labor practices. Corporate social responsibility
is an integral part of business ethics and should be practiced by all entities, whether
large or small.
Paying a fair wage is an ethical practice, but some companies or managers seek to pay the lowest
possible wages to boost profits. However, this can backfire and harm the business. If a store pays his or
her employees less than the going rate while knowing exactly what the going rate is, several things
could happen to damage the business.
Studies show that higher-wage companies within an industry perform better than lower-wage
companies. As a result, the store is likely to under-perform.
Poorly paid employees are more likely to quit, costing the store money in turnover, rehiring, and
retraining.
Underpaid employees are less engaged with their work, less likely to go the extra mile, and less
innovative.
Poor employee performance: A lack of ethics within a company affects the way employees do their
job. People can decide that because leaders can break the rules, they can too. This can lead them to
damage the company. They may also become discouraged or not see the need to work hard in an
unethical environment.
Poor company credibility: When a company is unethical, it affects its reputation. Not only will the
leaders and company lose respect from employees, they will lose credibility with the general public as
well. This can result in reduced sales, lost customers, and significant financial harm.
Ethical practices also help companies develop an excellent reputation, which helps bring in additional
customers, generates positive publicity, and can help solidify support for the organization in times of
crisis and controversy.
Some businesses give their prospective employees informational materials that contain a mission
statement, policies, and other ethical responsibilities that all employees must abide by. While these
efforts are commendable, it does nothing if the employee refuses to respect the organization by
following the guidelines laid out for them. Instead, companies should look for employees that fit the
culture and ethics of the business from the outset.
Understanding the importance of ethics in business is the key to success. Customers, management, and
employees all appreciate honest and ethical practices. Business ethics are vital because they help
maintain a great reputation, help avoid significant financial and legal issues, and they ultimately benefit
everyone involved.
ntroduction
A Look Back
Employee Rights
Employee rights protect employees against harassment,
discrimination, unfair termination and many other rights,
including:
Leaves of absence and vacations
Rights regarding criminal records
Defamation
Employee negligence
Union or other group activities
Workers compensation
Issues involving discipline
Whether protesting race or age discrimination, or against
incidents in the workplace that result in emotional distress
or injury, employees are protected by federal law from
many unlawful employment practices that used to be
commonplace.
Protesting unequal pay, pregnancy discrimination,
disability, or wrongful job termination is a guaranteed right
of most employees regardless of industry or job field.
The National Labor Relations Act enforces employees in
private-sector jobs in their right to organize. Such
employees are legally protected from Union or employer
misconduct as well as having the right to form a union.
Under the National Labor Relations Act, employees enjoy
such rights as:
Joining a union, whether the union is recognized by
an employer or not
Forming, or attempting to form, a union among the
employees
Assisting a union in organizing fellow employees
Engaging in protected concerted activities. This
means activities that seek to improve or modify working
conditions and wages
The National Labor Relations Act prohibits employers from
in any way restraining or coercing or dissuading an
employee from joining in any of the above activities. Such
regulations help to provide employees against unlawful and
illegal behavior and practices.
While the National Labor Relations Act offers employees
many rights, it does not include coverage for all workers.
For example, someone who is employed as an independent
contractor is not covered under the rights guaranteed by
this act. Those employed by federal, state, or local
governments are also not covered. However, the Federal
Labor Relations Authority and the Merit Systems Protection
Board addresses all issues involving federal government
employees. Transportation employees are covered and
protected by various regulations and rights defined by
the National Mediation Board.
Employees should realize that many federal laws and rights
are divided between the Department of Labor and
the Equal Employment Opportunity Commission. For
example, the U.S. Department of Labor is involved in
employment issues such as:
Occupational safety and health
Family medical leave
Employee retirement income
Immigration reform and control
Employee benefits security
Labor management reporting and disclosure
Fair labor standards
The Equal Employment Opportunity Commission handles
issues involving:
Religion
Age
Race
Gender
Disability
The Occupational Safety and Health Administration, under
direction of the United States Department of Labor, passed
workers' rights legislation in 1970 that guarantees
employees a safe workplace. The Occupational Safety and
Health Act of 1970, more commonly known as OSHA,
requires employers to "provide a workplace that is free of
serious recognized hazards and in compliance with OSHA
standards."
As you can see, ethics and behavior in any place of
business have a large impact on how businesses develop
and promote employee rights and the expectations of both
employers and employees. Business ethics, when followed,
help increase productivity as well as reputation for large
and small businesses. Now that we have discussed some of
the ways in which business ethics affect domestic
corporations and organizations, how does this apply to
international business ethics?
Ethical people are those who recognize the difference between right and wrong and
consistently strive to set an example of good conduct. In a business setting, being ethical
means applying principles of honesty and fairness to relationships with coworkers and
customers. Ethical individuals make an effort to treat everyone with whom they come in
contact as they would want to be treated themselves.
Build Customer Loyalty
Consumers may let a company take advantage of them once, but if they believe they have
been treated unfairly, such as by being overcharged, they will not be repeat customers.
Having a loyal customer base is one of the keys to long-range business success because
serving an existing customer doesnt involve marketing cost, as does acquiring a new one. A
companys reputation for ethical behavior can help it create a more positive image in the
marketplace, which can bring in new customers through word-of-mouth referrals. Conversely,
a reputation for unethical dealings hurts the companys chances to obtain new customers,
particularly in this age of social networking when dissatisfied customers can quickly
disseminate information about the negative experience they had.
Ethical Compliance in an
Organization
Organizations
Business Environment