Eleanor Gray

3684 Central Park Dr. Grawn, MI 49637. (231) 675-6567

OBJECTIVE To obtain a position within a people-oriented organization, where innovative teamwork is used to
facilitate the education, care and health of our patients through the use of technology.

EDUCATION Ferris State University

Masters of Nursing in Informatics Completion Spring 2018
North Central Michigan College
Associates of Nursing - May of 2007
Novell CNE (Certified NetWare Engineer) Fall of 1991
3COM Corporation Summer of 1989.
3+ Installation and Administration
Davenport College Fall of 1988.
Principles of Accounting
Aquinas College December of 1986.
Bachelor of Science Degree
Major: Computer Information Systems
Minor: Engineering
Attended MSU: 1982-1984
High School education completed at Interlochen Arts Academy.

PROFESSIONAL Revenue Cycle Coordinator Munson Healthcare (2016 Present)

Responsible for the updating and routine maintenance of all system hospitals chargemasters,
including standardization.
Coordinate annual clinical department chargemaster reviews.
Conduct patient department chargemaster audits to improved revenue and provide opportunities
for education on billing/charge processes.
Keep current on all regulations and requirements relating to charge services and facilitate
resolution when necessary.
Work with team members to resolve issues with CPT/HCPC codes, revenue codes, and annual
updates.
Monitor and measure effectiveness of revenue cycle changes implemented.
Work with internal audit to implement their audit findings.
Coordinate activities and agenda for the Ambulatory Payment Classifications (APC) revenue
cycle team.
Work to improve collaboration between supply chain and revenue cycle.

Utilization Review Specialist Munson Medical Center (2014 2016)

Review care of patients at admission and during hospitalization concurrently to ensure care is
medically appropriate and necessary.
Assist with insurance authorizations by providing clinical and review during course of
hospitalization.
Facilitate correct patient status orders by working with physicians at admission and as care
progresses.
Collaborate with interdisciplinary care team for best patient outcomes.
Developed surgical postop review process.
Review all surgical cases, preoperative and postoperative, to determine insurance compliance,
appropriate admission status, and verify that all necessary authorizations are in place.
Evaluate documentation compliance for National and Local coverage determinations for all total
joint, bariatric, and spinal fusion cases.
Track data on a variety of criteria and provide analysis in form of pivot tables for management.
Initiated role development for the surgical position creating new processes involving
collaboration with IT department, Surgeon offices, and ARTC.
Peri-Operative Nurse, Orthopedics - Munson Medical Center (2011- 2014)
Peri-Operative Nurse Northern Michigan Regional Hospital (2008-2011)
Responsible for managing the nursing care of the patient and coordinating the needs of surgical
team members and other care providers needed for each procedure.
Assess the patients condition before, during, and after the procedure to ensure optimal patient
outcomes.
Acts as the patient advocate, making sure that the conditions in the operating tome remain safe
and sterile.
Collaborate with Surgeons to provide best care utilizing evidence based practice with focus on
patient safety

Pool RN - Northern Michigan Regional Hospital (2007-2008)

Responsible for patients in acute care setting.
Administered medication and utilize Bridge system
Utilize nursing process to provide patient care.

Technical Support Rep - COMPUTER PRODUCTS AND RESOURCES/MICROAGE

(1989-1991)
Accompany sales people on calls, providing the technical side to computer systems solutions.
Design, implement, and maintain Novell networks. This includes working with communications
devices such as gateways as well as multiple server network systems.
Install and maintain ICLASS educational systems.
Install and support wide range of software on IBM/Compaq systems.
Assist in cabling designs of all medias.

Corporate Microcomputer Analyst OLD KENT FINANCIAL CORPORATION Technical

Service Department. (1987 1989)
Provide support and recommendations for hardware, networks, software, and training to
increase efficiency, productivity, and knowledge throughout the corporation.
Install and maintain 3COM 3PLUS network hardware and software, gateways and bridge
communications.
Accompany Old Kent Bank sales associates on calls, giving technical support for all
microcomputer products sold.
Maintain Corporate Office Technology Handbook.
Create and maintain the corporate hardware and software inventory system.
Prepare and conduct presentations/training, both verbal and written.
Review, test, and research hardware and software.

Microcomputer Supervisor OLD KENT FINANCIAL CORPORATION Property Management

Department. (1987)
Manage and install hardware and software for the department.
Design and implement 3COM 3PLUS network.
Conduct all departmental hardware, software, and network training.
Extensive programming with Rbase System V.

CADD programmer/Designer RAPID ENGINEERING (1986) AutoCAD

Design and Implement a text file generation program that creates and engineering drawing
based on a variety of input parameters.

Computer Lab Assistant AQUINAS COLLEGE.

Aid students in the operation of hardware and software available in the computer labs.