100 HR Practices For Positive Work Culture PDF

Do's & Don'ts 100 HR PRACTICES FOR POSITIVE WORK CULTURE.
A Practical Guide to young

Budding HR Professionals
1. CORPORATE CULTURE : Do understand corporate culture. Being in HR Dept. you must

practice your organization culture. You are the first and foremost "Culture Representative" in
the organization. You must see that each word and expectation of M.D./Top Management is
being implemented in ,our work practices. At the same time, you must spread corporate
policies and goal to other departments. Always think and do, in the same lines of your
management Remember, you are the Representative of management as for as HR practices of
your organization is concerned.
2. DONT CRITICIZE: Don't Criticize Management Policies and Programmes. 'You may not
sometime like the policies of your management, but, as Long as you are in the organization, you
must take interest in implementing the policies. Valuable suggestions are welcome, but not
unhealthy comments. Remember, management is above you. Policies are framed by matured
people and hence you take interest and be transparent. If you want to say anything adverse, be
open and go straight to top people. Don't pass on your comments and grind it through your
colleagues. Be frank and straight-forward.
3. ORGANIZATION IS ABOVE ALL: Do remember, organization is above all. Think and act always
for the growth of the organization. Organization is not somebody's property. It is, you who
work for it. Your company is developing both vertically and horizontally. The strength of the
roots and stems depend on your interest and involvement in the organization. Work for
positive actions. Organization is temple for you. Pray and worship it. Keep it always in hygienic
conditions. As long as you are in particular organization, you must be truthful to it.
4. DONT BE ALIENATED : Some people are always alienate on any management programmes.
This is not good for your development. Never think that you are separate and management is
separate. AII policies are implemented keeping entire organization in view. More over
management takes much care for all Levels while framing any policy, once policy is decided, you
are a party to it for effective implementation.
5. BIASED: Never be biased. You are common to all departments. You are rendering service. lf
you are biased, people will form Different opinions and strained relationship will follow. 'Biased
- This word must be removed from HR practices.
6. UNBIASED: People must say "You are unbiased", You never expose any confidential matters
to anybody irrespective of levels. You are still unbiased even if you are pressurized because of ,
religion, caste, levels etc.
7. LOYALTY : Loyalty in service is still having the value. You may be lacking in knowledge and
skill, but you are best judged best by your loyalty towards organization.
Adopted from INSTITUTE OF HUMAN BEHAVIOUR DEVELOPMENT prepared 2 decades before, Thank you
Mr.B.Suresh for sharing which has been rewritten.
Do's & Don'ts 100 HR PRACTICES FOR POSITIVE WORK CULTURE. A Practical Guide to young
8.DISHONEST: Never be Dishonest in your service. You may feel that organization has done
nothing to your development, but never be dishonest, honesty will reward you one day
tremendously.
9.SPEAK TRUTH: Always speak truth as for work life is concerned. Never conceal weakness.
Accept Failures . You will be upgraded because you are speaking the truth.
10.NEVER TELL LIE: Even for small mistakes, we tell lie, may be out of fear. Your positive
characters on other behaviors will get defeated because you admit LIE in your job.
11. OPENNESS: Be open. Have a clean heart mind. Don't be a silent spectator on negative
points. openness is a good behavior which builds your development. People may criticize you,
but, never bother, for practicing openness.
12.POSSESSIVENESS: In your job, you have to be possessive on certain aspects. My

departments, My people, My development etc. At the same time, knowledge and skill are
concerned don't be possessive. share it.
13.CONFIDENTIAL : You are keeping so many confidential matters including personal files of
employees. Confidential nature of matters must be handled very cautiously. For Petty interests,
don't lose your credibility.
14. LOOSE TALK : Don't allow and encourage Loose talk in departments. Loose talk will create a
dangerous Situation for you. Moreover by allowing loose talk, you are damaging others.
15.BE MORE CAUTIOUS: Move with people cautiously, because all are human-beings.
Everybody is prone to all sorts of negative behaviors. You must not give room for others that
you are not fit for HR Dept.
16.DONT BE RIGID: Don't be Rigid all time. At times Some where you should be flexible . The
application of rigidity must come out of experience and maturity.
17.WEIGH, EACH WORD: Before talking with others, You must know what words you are using.
This care must be taken while taking to higher level and down level.
18.YOU ARE NOT KTNG : Remember, you are not dominating others. Because, you are keeping
employees' data, you are not king in the organization. It is nature that you are being influenced
to think as dominant figure because all employees approach you for information.
19.SHARING COMMUNICATION: Sharing communication will increase your knowledge and

attitude. Misunderstandings and mis-conceptions will fade away. Mutual benefit of
accumulation of knowledge will be there.
20.NEVER BE LATE: You be habituate to punctuality. Have it as a principle in your life. Never
compromise on punctuality. Be a model in keeping and maintaining correct punctuality.
21.AVOID WASTAGE: Immediate thinking must come on how to avoid wastage. Wastage of
anything, may be man-hours, water, space, canteen food, raw materials, stationery elect.
power etc. Be bold in pointing whenever you observe wastage.
22.SAVING: Saving is a good habit. Plan for it and work for it. Teach and Train others.
Remember as far as your work place is concerned, you are the owner for it. Apply
entrepreneurial approach on saving.
23.GOOD LEADER: Be a good leader. Character leader. You must try to excel others in some
behaviors. You are a model in the organization on good characters. You must be a good leader
to be followed.
24.BE SUBMISSIVE: In certain job areas you must be submissive. Submissiveness is not a low
profile attitude. A potent leader sometimes must be submissive in nature
25.INWARD PERSONALITY : Give importance to the development of inward personality. You

are highly rated because of your inward personality. People will speak and remember your
inward personality only.
26.SHOW: Don't' give much importance to 'Show', that is, people will rate high because of your
pump and show. No. People will up-value because of your good behaviors in the organization
27.PERSONAL CLEANLINESS : This is the most important for outward personality. Be simple, but
clean and spotless images . Your pleasing dressed manner will attract others.
28.DUST....DUST AVOID: Keep your work place absolute clean. Mostly you are doing paper
work and hence keeping your place clean is easily possible. Dust accumulation on files must be
avoided.
29.HOUSE-KEEPING: Keep the things in correct places. Good housekeeping will reduce cost
expenditure. propagate housekeeping practices everywhere.
30.DISORDER: Take action for things which are in disorder. Point out to the person in-charge
whenever you find any dis-order in the organization. Don't fear but politely take necessary
actions.
31.SERVICE MINDED: You are in service department. You are doing service to human beings.
You are supporting staff for production and quality and other departments.
32. EGO: Egoism must be discouraged.. For you, result is important. It must be effective one.
Remove I in group culture and you have to work for always consensus.
33. VISIT THEM : Visit your employees houses and take interest in their welfare. Particularly you
must visit your lower level staff members houses and their functions, which will definitely
highlight your Image.
34.ISOLATION: Dont be in isolate mood in a group. Take every action in a group cultured
manner. Keep everybody into confidence. Confidence will lessen your state of isolation.
35.COST CONTROL: Awareness of cost control must be practiced. Each rupee of saving in the
organization is ultimately going to be benefiting to you by way of training and development,
Career Growth and Welfare.
36 LAVISHNESS : If you visit any party, you might have noticed , how lavishly they are spending
and wasting. You are in a an organization. You must be cautious in spending anything they may
be canteen food, Water, Power, Stationery etc because a rupee saved is a rupee added.
37.PLANNING: Develop the skill of planning techniques. Observe your managers and
understand how they are planning effectively, the working hours, finance, raw materials etc.
Study, watch them and adapt main techniques.
38.HAPHAZARD: Improper planning leads to haphazard and chaos' Plan your each day schedule
properly in slow Process. You will become a good planner.
39. TRAINING: Each day is passes with gaining in Knowledge. Each day is a training for you. You
are being trained and you are training others. Training is a principle in your life.
40.WHY AM I: Train your employees on each behavior, Don't say, "Why I Should do,
organization will take care. As long as you are in the company, you must be a concern for sub-
ordinate development.
41.COUNSELING: Counseling will ease half of problems in the organization. It is a skill to be

developed. Balanced approach must be applied while counseling. You are playing the role as
Problem Solving Representative.
42.NO CARE: Dont be in the attitude of NO Care. Care must be taken on each and every
incident if you are party to it.
43.ATTITUDE: Attitude in the organization means only Positive Attitude. Each and every action
is in positive manner. It is for constructive purposes. Think Positive and act positive and results
will be positive only.
44.NEGATIVE ATTITIDUE: Almost all employees show negative attitudes somewhere on

something on the job. Percentage may vary. This may be due to lack of maturity and job
satisfaction. Frustration leads to negative attitude. Dis-contentment also invites negative
thoughts.
45.BE QUICK : Always be quick. It is a body exercise and gives strength to mind and life. On
each action act quickly. Dont keep anything pending.
46.STRETCH: Stretch your service mind and heart flexibly. Others will get satisfaction because
you render service to them. Keep Organization goal in your mind and never think that you are
degraded because of service minded.
47.SAFETY : Safety of self, work place, organization and environment is important. Support and
practice safety measures. You are a safety manual for others. Never compromise on safety.
48.CALLOUSNESS: Again frustration leads to callousness. Careless attitude leads to destruction.

Destruction of self development and organization survival.
49.RECORDS: Maintenance of records is the result of your interest towards organization and
self development.
50.SHABBY: Unclean, Dusty files, polluted atmosphere and lack of knowledge in using available
space, Poor service quality all will lead to shabby look and thus you are undervalued.
51.TEMPTED: Never get tempted for wants. If you are tempted for greedy things, you will lose
your integrity. For you, long term attachment with the organization is important and not short-
term benefits.
52. MEMBER: You are a member in the organization family. Develop your 'Member Attitudes'
and not employee - employer attitude. Remember you are a team member.
53.VERTICAL REPORTING: Reporting to higher level requires maturity. Be careful in using each
word because your each word carries weight. Seek help from seniors on quality reporting.
54.HORIZONTAL INTERACTION : Most of the time, it is in formal because level of knowledge

Skill and attitudes are almost in the Same level. Friendly approach is there even on difficult
Jobs. Sharing communication is flexible.
55.DOWN LEVEL INSTRUCTION: This is a sensitive area where you are giving any instruction.
Emotion Plays a high role in down level. Experience trims your maturity.
56.CLEAN WORDS: Use clean words and speak clearly. Don't Put others into confusion. Read
more including past records and notes prepared in the department.
57.TALK SMALL: Be precise and brief. Lengthy talks will put you in trouble. Dont over show by
your long words.
58.TALK LESS: Talk less. Nature gave you two ears' but one tongue only at locked by 32 teeth-
Hence talk less listen more.
59.OBSERVATION: Observe and study more. Minute observation will improve. Your listening
and learning skill . Analytical skill also will improve
60.LISTENTNG: If you talk you can talk 100 words, but will have to listen to 1000 words. Practice
active listening. Listening is a good character. It develops 'taking concern' in others' for growth.
A good leader is a good listener.
61. EMPATHY: Involve in other's Problems early. You will come to know how it and pinches and
where it Pinches.
62.LEARNING: Organization is a great learning centre. There are different learning;

knowledge, skill and attitude. Share and Learn.
63.JOB KNOWLEDGE: You must update your job knowledge through various Channels
available. Read more, Listen more, Discuss more, Demonstrate more. Experiment and
experience more.
64.SKILL VARIETY : Don't concentrate on one skill only. Develop multi-skills because todays job
demands. Competition invites multi skilled.
65.READ READ READ: Read books/magazines both job-related and behavior-related' Collect
information and store for yourself. You will be repository of information.
66.BE SENSITIVE: Be sensitive. Don't do anything just like that. Any criticism should be given
fullest attention and solve it, If you are sensitive your actions will be in Positive direction.
67.HAVE EMOTION : Understand' others' feelings' You should not be too much emotional. Your
emotions should develop team spirit on the job.
68.BE WORK ORIENTED: Your each minute of work must contribute to the growth of the
organization. Doing work continuously will give some enjoyment and satisfaction.
69.BE CULTURED: Organization culture should be felt through Your action, appearance and
communication
70. BE SOCIAL: As pointed out earlier, be social with others. Take part in all organsiaition, Club
CSR and Welfare activities and Programs.
71. GROUP ORIENTED: Wherever any work is carried out by a group and you are member. Have
group oriented approach. Individual opinions may be there but have it discussed.
72. CONSENSUS APPROACH : If your action and decision affects the group, have consensus
approach. Float your ideas Accept and give value for members ideas and arguments.
79.RUMOUR : Don't be a party in a rumors. If you hear any rumors and if it affects your job
Performance and organization then investigate or else pay deaf ears to rumors.
74.DONT WASTE TIME: Every minute in organization must be spent for its growth only. Apply
you mind on continuous improvement of quality of work and people.
75.DONT WASTE STATIONERY: Stationery is going to be scarce one day. Use Stationery items
economically. Teach others also on effective usage of stationery.
76.DONT WASTE FOOD: One man's wastage is anothers requirement. It is better to take
limited food as per your requirement rather than unlimited quantity.
77.HYGINE PLACE: Keep your canteen, toilets and other public utilities, clean and hygiene.
Have a check daily and instruct the concerned accordingly.
78.BE DEMOCRATIC: You must be democratic. Generally service personnel must be obliging
and flexible. They must obey to the instructions and directions.
79. BE INOFORMATIVE: All information regarding personnel , labor laws, HR Practices must be
known to you. you must not do all the paper work but also gain professional knowledge.
80. SEEK GUIDANCE: Wherever you are not clear seek guidance from seniors/colleagues. Dont
do any work with Half baked knowledge and skill.
81.IDENTIFY SELF: You must know your strength and weakness. Try to identify them through
your experience. Discuss with your Superiors and Managers.
82.SEEK EVIDENCE: Never Talk without evidence. Talk with proof , Datas and documents.
Never jump into conclusions. Seek evidence.
83.BE ASSERTIVE: Be Assertive , Understand Yourself you must know your capability. That itself
will give you moral Strength.
84.ANGER: Anger is the cause of mans Negative actions. It will isolate you from the group.
You will loose all opportunities.
85.BE SMOOTH: Friction may be there. Smooth way of behaviors will reduce the frictions in
human relations. Play the Customer-Vendor relationship in the organization.
86.BE TOUGH: Be Smooth at the same time you must be tough on the rules and regulations of
the organization. Discipline is the top priority of work life.
87.YOUR HOUSE: Keep your house clean. The habits you cultivate at home , you will bring into
the organization. Remember you house is your organization and your organization is your
home.
88.SAVE MONEY: Save money for your family. Bring yourself and your children in a disciplined
way and give them good education. Support them in their studies and career.
89. TALK WITH TIME SENSE: Life comes once. Talk all time sense in the organization. It should
be off organization and people development.
90.IN TIME: Every work must be completed in time. Dont keep pending work. You must be
time conscious. You must know the techniques of time management principles.
91.SORRY: Saying Sorry is a easy word when ever you commit a mistake. You must say sorry
whenever any lapse has unknowingly occurred. If the lapse is within your knowledge
discourage using sorry instead explain the causes for lapses
92. I DONT KNOW: lf you do not know a particular job, say ,I dont know. Never feel shy. Have
the guts to accept your weakness and improve your knowledge.
93.MODEL DEPARTMENT: Your department must be model for other departments in

punctuality and attitudes. Your department should speak by itself in all aspects of work.
94.VISION/MISSON /QUALITY POLICY STATEMENTS: You must understand each work of the
statements and should exhibit in your daily work. You have to substantiate the attainment
95.HR RULES & POLICIES: You must know the HR Rules and Policies . Procedures must be
Be known. You should work on methods of implementation of Best HR Practices.
96.DETAILS OF EMPLOYEES: Details of employees of your organization must be kept

confidential. Don't discuss openly any personal matters that affects the concerned employee.
personnel data may be shared with other managers with authentic approval of your
manager/top management. If approval is not there, you need not to pass on the
information to an officer of any level
97.QUALITY MODEL: You should be a quality model in leading your subordinates and
Colleagues in alignment with Organizations Vision, Quality and Code of Ethics.
98.CULTURE MODEL :You are the representative of organization culture. The moment some
outsider visits you, they must feel and sense the organization culture from your work practices
and communication.
99.ORGANISATION REPRESENTATIVE: Remember you are also the representative of your

organization. You are a photocopy of your management as for corporate culture and
philosophy is concerned,. Feel proud that you are representing your organization for customer
for customer satisfaction. It is because the organization survives because of customers only.
1OO. I CAN: Always say 'I ,Can'. Never say .l Can,t. Say "I Can I Can I Can" Daily before you start
the work.
Finally AS A HR RESPECT SHOULD BE GAINED AND NOT DEMANDED.
The above has been reproduced from the
Do's & Don'ts

HRD PRACTICES FOR POSITIVE WORK CULTURE
(Exclusively Designed for Professionals and. Dealing-hands of
HRD / Personnel / IR / Admin. Departments)
INSTITUTE OF HUMAN BEHAVIOUR DEVELOPMENT
Plot No.12, Subbaraya Nagar , Opp. Lake Pillaiyar Temple
Madras - 600 O44 ,
Tel. O44 - 403858 ,
Thanks to Mr.B.Suresh for sharing the Information which was complied 20 Years

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Do's & Don'ts 100 HR PRACTICES FOR POSITIVE WORK CULTURE.

A Practical Guide to young

1. CORPORATE CULTURE : Do understand corporate culture. Being in HR Dept. you must

12.POSSESSIVENESS: In your job, you have to be possessive on certain aspects. My

19.SHARING COMMUNICATION: Sharing communication will increase your knowledge and

25.INWARD PERSONALITY : Give importance to the development of inward personality. You

41.COUNSELING: Counseling will ease half of problems in the organization. It is a skill to be

44.NEGATIVE ATTITIDUE: Almost all employees show negative attitudes somewhere on

48.CALLOUSNESS: Again frustration leads to callousness. Careless attitude leads to destruction.

54.HORIZONTAL INTERACTION : Most of the time, it is in formal because level of knowledge

62.LEARNING: Organization is a great learning centre. There are different learning;

93.MODEL DEPARTMENT: Your department must be model for other departments in

96.DETAILS OF EMPLOYEES: Details of employees of your organization must be kept

information to an officer of any level

99.ORGANISATION REPRESENTATIVE: Remember you are also the representative of your

Finally AS A HR RESPECT SHOULD BE GAINED AND NOT DEMANDED.

The above has been reproduced from the

Do's & Don'ts

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