Sunteți pe pagina 1din 18

NCERT XII Std

Business Studies I and II Q.3 Management does not


Q.1 Which of the following mean one single activity
points are related to but it includes three main
efficiency? activities: Management of
1. It refers to completion of work, management of
task an time. people and management
2. It is concerned with the of operations. Which of the
achievement of the end result. following are dimensions
3. It is concerned with cost of work?
benefit analysis utilizing 1. Planning
minimum resources and 2. Staffing
getting maximum benefits. 3. Production
4. Producing target production 4. Controlling
to its minimum cost. 5. Organizing
a) Only 3 6. Purchases
b) Only 1,2 a) Only 1
c) Only 2, 3 b) Only 2
d) Only 3,4* c) Only 1,4,5*
e) All d) Only 1,2
e) Only 3,6
Q.2 Which of the following
points are related to Q.4 Management does not
effectiveness? mean one single activity
1. It refers to completion of but it includes three main
task an time. activities: Management of
2. It is concerned with the work, management of
achievement of the end result. people and management
3. It is concerned with cost of operations. Which of the
benefit analysis utilizing following are dimensions
minimum resources and of people?
getting maximum benefits. 1. Planning
4. Producing target production 2. Staffing
to its minimum cost. 3. Production
a) Only 3 4. Controlling
b) Only 1,2* 5. Organizing
c) Only 2, 3 6. Purchases
d) Only 3,4 a) Only 1
e) All b) Only 2*
c) Only 1,4,5 b) 99.999966
d) Only 2,3 c) 99.999666
e) Only 3,6 d) 99.999
e) 99.99
Q.5 Management does not
mean one single activity Q.8 Six Sigma is a set of
but it includes three main techniques and tools for
activities: Management of process improvement. It
work, management of was introduced by
people and management engineer Bill Smith while
of operations. Which of the working at which of the
following are dimensions following company in
of operation? 1986.
1. Planning a. Bell
2. Staffing b. Motorola *
3. Production c. General Electric
4. Controlling d. Honda
5. Organizing e. Samsung
6. Purchases
a) Only 1 Q.9 Which of the following
b) Only 2 basic features are
c) Only 1,4,5 associated with
d) Only 4,5 management (as an Art)?
e) Only 3,6* 1. Systematic body of
knowledge
Q.6 Which of the following 2. Existence of theoretical
is not a function of knowledge
management? 3. Personalized application
a) Planning 4. Based on practice and
b) Staffing creativity
c) Directing 5.Principles based on
d) Cooperating* experimentation
e) Controlling 6. Universal Validity

Q.7 Six Sigma means wow a) 1,3,5


much percentage accuracy b) 2,3,4*
is production or c) 3,4,5
processes? d) 4,5,6
a) 99.99966* e) 5,6
Q.10 Management 4. Maintaining quality of
functions can be grouped output
into top, middle and 5. Safety of workers
lower/supervisory level. 6. Motivating employees to
Which of the following achieve desired objectives
functions can be included a) Only 1
in Top level functions? b) Only 1,6
1. Coordinate the activities of c) Only 2,3,6*
different departments d) Only 2,5
2. Recruitment and selection e) Only 4,5
of employees Q.12 Management
3. Implementing and functions can be grouped
controlling plans and into top, middle and
strategies lower/supervisory level.
4. Maintaining quality of Which of the following
output functions can be included
5. Safety of workers in Supervisory /
6. Motivating employees to Operational level
achieve desired objectives functions?
a) Only 1* 1. Coordinate the activities of
b) Only 1,6 different departments
c) Only 2,3,6 2. Recruitment and selection
d) Only 2,5 of employees
e) Only 4,5 3. Implementing and
controlling plans and
Q.11 Management strategies
functions can be grouped 4. Maintaining quality of
into top, middle and output
lower/supervisory level. 5. Safety of workers
Which of the following 6. Motivating employees to
functions can be included achieve desired objectives
in Middle level functions? a) Only 1
1. Coordinate the activities of b) Only 1,6
different departments c) Only 3,4
2. Recruitment and selection d) Only 2,5
of employees e) Only 4,5*
3. Implementing and
controlling plans and Q.13 Which of the
strategies following function can be
considered as middle level e) AMUL
function? Select the most
appropriate option. Q.17 Principles of
a) Planning management are not
b) Organizing a) Universal
c) Staffing* b) Flexible
d) Directing c) Absolute*
e) Controlling d) Behavioral
e) General Guidelines

Q.18 Henry Fayol was a


Q.14 Which of the a) Military Person
following is called as the b) Social Scientist
essence of Management? c) Mining Engineer*
a) Planning d) Accountant
b) Organizing e) Production Engineer
c) Coordinating *
d) Directing Q.19 Which of the
e) Controlling following statements best
describes the principle of
Q.15 Which of the Division of work?
following function of a) Work should be divided into
management provides small tasks
right kind of people for b) Labour should be divided
right job? c) Resources should be
a) Planning divided among jobs
b) Organizing d) It means specialization of
c) Staffing* work*
d) Coordinating e) None of the above
e) Directing

Q.16 E-Chaupal, a Q.20 F.W.Taylor is famous


corporate social initiative as:
was started by which of a) Father of Modern
the following company? Management
a) Infosys b) Father of Scientific
b) TCS Management*
c) ITC* c) Father of General
d) Wipro Management
d) Father of American from a production point of
Management view, and is an inventory
e) Father of Production control system. It was
Management developed by Taiichi Ohno,
an industrial engineer at
Q.21 Human Relations Toyota, as a system to
Approach is related to: improve and maintain a
a) Classical Management high level of production.
Theory Identify the system.
b) Neo Classical Theory* a) Kaizen
c) Behavioral Science b) Kanban*
d) Operational Research c) Sig Sigma
e) Modern Management d) TQM
e) PERT
Q.22 Organizational
Humanism is related to: Q.25 In 1990-91 internal
a) Classical Management debt was how much
Theory percent of GDP?
b) Neo Classical Theory a) 20
c) Behavioral Science* b) 30
d) Operational Research c) 40
e) Modern Management d) 50*
e) 60
Q.23 Which principle of
scientific management Q.26 Which of the
advocates application of following stream/s
standardized techniques in belong/s to classical school
performing business of management?
activities? 1. Scientific Management
a) Cooperation not 2. Fayols Administrative
individualism Theory
b) Harmony not discord 3. Max Webers Bureaucracy
c) Scientific selection of a) Only 1
employees b) Only 2
d) Science not rule of thumb* c) Only 1,2
e) Non of the above d) Only 1,3
e) All*
Q.24 It is a system to
control the logistical chain
Q.27 The principle Q.30 Which of the
disadvantage of hierarchy following have affected
is the principle of unity of
a) It creates superiority or command?
inferiority feeling in a) Staff agencies
organization b) Line Agencies
b) Rigidity in organization c) Auxiliary Agencies
c) Delay in disposal of cases* d) Both a and b
d) Decentralized decision e) Both a and c*
making
e) Increases cost Q.31 This principle is
against Dual
Q.28 The principle of unity Subordination:
of command says that: a) Unity of Direction
a) An employee should be b) Unity of Command*
subjected to the orders of c) Scalar Chan
more than one superior d) Rule of Thumb
b) A superior should give e) None of the above
orders to one subordinate only
c) An employee should Q.32 This principle
receive orders from one advocates One head one
superior only* plan. Select most
d) All the units of an appropriate option.
organization should be a) Unity of Direction*
integrated under the authority b) Unity of Command
of one head only c) Scalar Chan
e) None of the above d) Rule of Thumb
e) None of the above
Q.29 The concept of Unity
of command is Q.33 The principle in which
complementary to the authority flows from
principle of: highest to lowest rank:
a) Span of Control a) Unity of Direction
b) Authority b) Unity of Command
c) Scalar Chan* c) Scalar Chan*
d) Supervision d) Rule of Thumb
e) None of the above e) None of the above
Q.34 The principle of span 1. Personality of a superior
of control means: 2. Nature of work to be
a) An employee should supervised
receive orders from one 3. Age of the organization
superior only 4. Caliber of the subordinates
b) The number of subordinate 5. Delegation of authority
employees that a manager a) 1,2,3,4
can effectively direct * b) 2,3,4,5
c) The control or supervision c) 2,3,4
of the superior over the d)1,3,5
subordinates e) All*
d) The number of people
being controlled Q.37 Espirit de corps
e) None of the above means:
a) Unity in direction
Q.35 Which of the b) Unity in authority
following statements are c) Unity is strength*
correct regarding the span d) Unity in order
of control? e) None of the above
1. The concept of span of
control is related to the Q.38 Liberalization means:
principle of span of attention a) Integration among
2. There is an agreement on economies
the length of the span of b) Reducing government
control controls and restrictions*
3. There is a difference with c) Policy of planned
regard to span of control disinvestment
between higher and lower d) Integration with world
levels economies
4. Span of control depends on e) None of the above
many variable factors
a) Only 1,2 Q.39 Globalization means:
b) Only 1,2,3 a) Integration among
c) Only 2,3 economies
d) Only 1,3,4* b) Reducing government
e) Only 3,4 controls and restrictions
c) Policy of planned
Q.36 The span of control disinvestment
depends on:
d) Integration with world Q.43 Which of the
economies* following statements are
e) None of the above correct regarding Indian
Economy during 1991 BoP
Q.40 Which of the Crisis?
following is not a 1. Imports decreased by
component of economic 19.4%
environment of business? 2. Imports increased by 19.4%
a) Expectation from the 3. Exports decreased by 1.5%
workforce* 4. Exports decreased by 1.5%
b) Rates of saving and a) Only 1
investment b) Only 1,2
c) Public Debt c) Only 1,3*
d) Agriculture production d) Only 2,4
trends e) None
e) Industrial production trends
Q.44 Identify the type of
Q.41 In 1990-91 the Fiscal plan in Employees of RBI,
Deficit was what percent eligible for promotion have
of GDP? to appear for internal
a) 2-3 evaluation test and group
b) 3-4 discussion.
c) 6-7* a) Strategy
d) 8-9 b) Policy
e) 10-11 c) Procedure*
d) Objective
Q.42 Traditional theory of e) Method
motivation is not known
as: Q.45 Identify the type of
plan in RBI has decided to
(a) Economic Theory* allow only first class
(b) Monistic Theory graduates to appear for
(c) Carrot and Stick Grade B exam.
Theory a) Strategy
(d) Soci-Economic b) Policy*
Theory c) Procedure
(e) None of the above d) Objective
e) Method
Q.46 Identify the type of Q.50 Span of management
plan in From 2015 RBI has refers to
decided to take MCQ based a) Number of Managers
exam for Grade B b) Length of term for which a
recruitment instead of manager is appointed
subjective exam. c) Number of subordinates
a) Strategy under a superior*
b) Policy d) Number of members in top
c) Procedure group
d) Objective e) None of these
e) Method*
Q.51. Staffing is
Q.47 Which of the a) A setting goals for
following is not an element organization
of delegation? b) Translation of plans into
a) Accountability actions
b) Authority c) Putting right people at right
c) Responsibility places*
d) Formal Organization d) Filling and keeping files the
e) Informal Organization * positions in the organizational
structure
Q.48 A tall structure has a e) Provide training to staff
a) Narrow span of
management* Q.52 This explains the
b) Wise span of management reason for increase in
c) No span of management importance of staffing
d) Less levels of management a) Increase in business
e) None of the above operations
Q.49 For delegation to be b) Rapid advancement of
effective it is essential technology
that responsibility be c) Complexities in human
accompanied with behavior
necessary. d) Only a and b
a) Authority* e) All*
b) Manpower
c) Incentive Q.53 . This is not a part of
d) Promotions recruitment process
e) None of the above
a) Estimates manpower learn while working with
requirements Superiors
b) Rejects applications of
unqualified a) Apprenticeship training *
Candidates* b) Induction training
c) Invites applications from c) Job rotation
potential d) Coaching
Candidates e) None of the above
d) Identifies sources to find
right Q.57 The training
Candidates technique which
e) None of these duplicates the actual work
Environment
Q,54 It is not an internal
source of a) Computer modeling
Recruitment b) Programmed instructions
c) Vestibule training *
a) Direct recruitment * d) Internship
b) Transfers e) None of the above
c) Promotions
d) Only a and b Q.58 Which one of the
e) All of the above following is not an Element
of direction?

Q,55 The advantage of


using internal a) Motivation
Sources for filling b) Communication
positions is c) Delegation *
d) Supervision
a) Infuses fresh talent e) None of the above
b) Gives wider choice
c) Motivates existing Q.59 Grapevine is
employees*
d) Only a and b a) Formal communication
e) All the above b) Barrier to communication
c) Lateral communication
Q.56 This method of d) Informal communication*
training helps Workers e) None of the above
Q.60 This is communication Q.64 The highest level need in
network for Official the need Hierarchy of
information Abraham Maslow.

a) Circular network* a) Safety need


b) Single strand network b) Belongingness need
c) Probability network c) Self actualization need*
d) Only 2,3 d) Prestige need
e) None of the above e) None of these

Q.61This is an informal Q.65 Submission of annual


communication Network report is an example of

a) Free flow network a) Circular communication


b) Single chain network b) Downward communication
c) Cluster network* c) Horizontal communication
d) Circular d) Vertical communication
e) None of the above e) Upward communication *

Q.62 Unclarified assumption is Q.66 The communication


an network which is based on
Example of trust

a) Organizational barrier a) Probability network


b) Psychological barrier b) Cluster network*
c) Semantic barrier* c) Free flow
d) Personal barrier d) circular
e) None of these e) None of the above

Q.63 Status comes under the Q.67 The communication


following type of barriers network in which all
a) Semantic barrier subordinates under a
b) Organizational barrier supervisor communicate
c) Personal barrier * through supervisor only is
d) Psychological barrier
e) None of these
a) Single Chain
b) Inverted V
c) Grapevine
d) Free flow Q.71 Corrective actions is part
e) Wheel* of

Q.68 Controlling function a) Planning


includes b) Controlling*
c) Organizing
a) Measuring results against d) only 2,3
corporate objectives* e) All the above
b) Explaining procedure of
perform activities Q.72 Process of controlling
c) Setting standards does not involve
d) Assigning work
e) None of the above a) Setting of performance
standards
Q.69 An efficient control b) Analyzing of deviations
system helps to c) Organizing resources*
d) Taking corrective actions
a) Accomplish organizational e) None of the above
objectives
b) Boost employee morale Q.73 Which of the following
c) Judge accuracy of affect effectiveness of control?
standards
d) Only 2,3 a) External factors
e) All the above* b) Employees behavior
c) Subjective standards
Q.70 An example of effective d) Only 1,2
standard for a control system e) All the above*
would be
Q.74 Supervisory
a) Appointing new employees management spends most of
b) Renting new premises time in
c) Plans to increase targets for
the sales Executives * a) Planning and controlling
d) Improving the quality of b) Directing and controlling*
production c) Planning and directing
e)None of the above d) Organizing and controlling
e) Planning and organizing
Q.75 Management by
exception means a) Filling up vacant position
b) Buying new machinery to
a) Controlling all activities increase
b) Controlling crucial activities productivity
c) Taking corrective actions for c) Conducting induction
all Deviations training for new joinees
d) Taking corrective actions d) Recalculating standard time
for Deviations beyond for production.*
permissible limits* e) None of the above
e) None of the above
Q.79 Companies with higher
Q.76 Which of the following growth Potential are likely to
has no scope for a biased
report on actual a) Pay lower dividends*
Performance? b) Pay higher dividends
c)Dividends are not affected
a) Sample checking by growth considerations
b) Performance report e) Only 2,3
c) Personal observation d) None of the above
d) Accounting ratios*
e) None of the above Q.80 Financial leverage is
called favorable if
Q.77 The main objective
behind controlling is a) Return on investment is
lower than Cost of debt
a) Pointing out inefficiency b) ROI is higher than cost of
b)Fixing responsibility of the debt*
subordinate c) Debt is nearly available
c) Ensuring conformity of d) If the degree of existing
actual performance with set financial leverage is how
standards* e) None of the above
d) Creating an atmosphere of
order and discipline Q.81 Higher working capital
e) None of the above usually results in

a) Higher current ration higher


Q.78 Which of the following is risk and higher profits*
an example Corrective action?
b) Lower current ration, higher d) high earning, low cash flow,
risk and profits stable earnings and lower
c) Higher equitably, lowers growth opportunities.
risk and lower profits e) None of the above
d) Lower equitably, lower Q.84 Financial risk of a
risk and higher Profits company increases because
e) None of the above of

Q.82 Financial planning a) high operating cost


arrives at b) high fixed cost charges
c) high rate of dividends
(a)Minimizing the external d) high debt-equity ratio*
borrowing by resorting to e) Only 2,3
equity issues
Q.85 If business uses assets
b) Entering that the firm on lease, it will
always have more funds than
required so that there is no a)Increase working capital
paucity of funds requirements
c) Ensuring that the firm
paces neither a shortage nor a b) Increase fixed capital
glut of unusable funds* requirements
d) Doing only what is possible c)Decrease working capital
with the funds that the firms requirements
has at its disposal d)Decrease fixed capital
e) None of the above requirements*
e) None of the above
Q.83 Higher dividends per
share is associated with Q.86 Arrange in the following
stages of decision-making
a) high earnings, high cash process in order.
flow, unusable earnings and
higher growth opportunities 1. Stating the best course of
b) high earning, high cash action
flow, stable earnings and high 2. Evaluating tentative
growth opportunities. decisions
c) high earning, high cash 3. Acquiring different
flow, stable earnings and viewpoints
lower growth opportunities.*
4. Investigating tentative (b) The Trait Theory of
decisions leadership*
5. Instituting follow-up action. (c) The Situational
Theory of leadership
a) 4,1,3,5,2 (d) Motivational Theory
b)1,3,4,2,5 of leadership
c) 3,1,4,2,5 * (e) None of these
d) 3,4,1,2,5
e) 1,2,3,4,5 Q.89 The hallmark of
leadership is:.

Q.87 Which of the following (a) Achievement of


concepts are not associated goals of an organization
with Simon? (b) Settlement of
disputes in an
1.Value and factual premises Organization
of decision-making (c) Capacity to
2. Idea of satisfying influence others to
3. Science of muddling follow*
through (d) Maintaining the
4. Methodology of logical core values of
dichotomy organization and its
5. Politics-administration distinctive identity.
dichotomy (e) None of these

(a) 1, 3 and 5 Q.90 Who has distinguished


(b) 3, 4 and 5 between leadership of
(c) 2,3 and 4 position, leadership of
(d) 3 and 5* personality and leadership of
(e) 4 and 5 function?

(a) Barnard (b)


Millet
Q.88 Great man Theory of (c) Mooney (d)
leadership led to the rise of: Follett*
(e) F.W Taylor
(a) The Behavioral
Theory of leadership
Q.91 According to Barnard, Q.94 According to which
which is Not a function of theory, leadership is
leadership? multidimensional?

(a) Manipulation of (a) Behavioural Theory


means (b) Situational Theory*
(b) Stimulation of (c) Trait Theory
coordinated action (d) Motivational Theory
(c) Defense of (e) None of the above
institutional integrity*
(d) Control of the Q.95 Which of the following
instrumentality of action statements explain the
(e) None of the above meaning of communication
in administrative
Q.92 The most important organization?
quality of Leadership,
according to Barnard is: 1. Communication is the
blood stream of
(a) Persuasiveness administrative
(b) Decisiveness organization.
(c) Responsibility and 2. The underlying aim of
intellectual capacity communication is a
(d) Vitality and meeting of minds on
endurance* common issues.
(e) None of the above 3. Communication is the
heart of management.
Q.93 The democratic or 4. Communication is the
participative style of shared understanding of
leadership became popular a shared purpose
during the era of: (a) 1,2,3,4 (b)
1,2,4
(a) Behavioural Theory (c) 2,3,4 (d) 2,3
(b) Classical theory (e) 2,4*
(c) System Theory
(d) Human Relations Q.96 The essence of
Theory* communication is:
(e) None of the above
(a) Transmitting
information
(b) Sharing information (e) F.W Taylor
(c) Imparting
Knowledge
(d) Sharing Q.100 At present how
understanding* many Board of Directors
(e) None of the above are there on RBI Board
including Governor?
Q.97 Which of the following a) 13
is not an audio media of b) 14
communication? c) 15
d) 16*
(a) Public meeting e) 17
(b) Personal
demonstration*
(c) Interviewing
(d) Broadcasting
(e) None of the above

Q.98 Arrange the following


ingredients of
communication process in
proper order:

1. Message 2. Receiver
2. Encoder 4. Channel
5. Decoder
(a) 1,3,2,5,4 (b)
1,3,4,2,5
(c) 1,2,3,4,5(d) 3,1,2,4,5
(e) 3,1,4,5,2*

Q.99 The term self-


actualization was first
coined by:

(a) Abraham Maslow


(b) Kurt Goldstein*
(c) McGregor
(d) Herzberg

S-ar putea să vă placă și