Q.1 Which of the following mean one single activity points are related to but it includes three main efficiency? activities: Management of 1. It refers to completion of work, management of task an time. people and management 2. It is concerned with the of operations. Which of the achievement of the end result. following are dimensions 3. It is concerned with cost of work? benefit analysis utilizing 1. Planning minimum resources and 2. Staffing getting maximum benefits. 3. Production 4. Producing target production 4. Controlling to its minimum cost. 5. Organizing a) Only 3 6. Purchases b) Only 1,2 a) Only 1 c) Only 2, 3 b) Only 2 d) Only 3,4* c) Only 1,4,5* e) All d) Only 1,2 e) Only 3,6 Q.2 Which of the following points are related to Q.4 Management does not effectiveness? mean one single activity 1. It refers to completion of but it includes three main task an time. activities: Management of 2. It is concerned with the work, management of achievement of the end result. people and management 3. It is concerned with cost of operations. Which of the benefit analysis utilizing following are dimensions minimum resources and of people? getting maximum benefits. 1. Planning 4. Producing target production 2. Staffing to its minimum cost. 3. Production a) Only 3 4. Controlling b) Only 1,2* 5. Organizing c) Only 2, 3 6. Purchases d) Only 3,4 a) Only 1 e) All b) Only 2* c) Only 1,4,5 b) 99.999966 d) Only 2,3 c) 99.999666 e) Only 3,6 d) 99.999 e) 99.99 Q.5 Management does not mean one single activity Q.8 Six Sigma is a set of but it includes three main techniques and tools for activities: Management of process improvement. It work, management of was introduced by people and management engineer Bill Smith while of operations. Which of the working at which of the following are dimensions following company in of operation? 1986. 1. Planning a. Bell 2. Staffing b. Motorola * 3. Production c. General Electric 4. Controlling d. Honda 5. Organizing e. Samsung 6. Purchases a) Only 1 Q.9 Which of the following b) Only 2 basic features are c) Only 1,4,5 associated with d) Only 4,5 management (as an Art)? e) Only 3,6* 1. Systematic body of knowledge Q.6 Which of the following 2. Existence of theoretical is not a function of knowledge management? 3. Personalized application a) Planning 4. Based on practice and b) Staffing creativity c) Directing 5.Principles based on d) Cooperating* experimentation e) Controlling 6. Universal Validity
Q.7 Six Sigma means wow a) 1,3,5
much percentage accuracy b) 2,3,4* is production or c) 3,4,5 processes? d) 4,5,6 a) 99.99966* e) 5,6 Q.10 Management 4. Maintaining quality of functions can be grouped output into top, middle and 5. Safety of workers lower/supervisory level. 6. Motivating employees to Which of the following achieve desired objectives functions can be included a) Only 1 in Top level functions? b) Only 1,6 1. Coordinate the activities of c) Only 2,3,6* different departments d) Only 2,5 2. Recruitment and selection e) Only 4,5 of employees Q.12 Management 3. Implementing and functions can be grouped controlling plans and into top, middle and strategies lower/supervisory level. 4. Maintaining quality of Which of the following output functions can be included 5. Safety of workers in Supervisory / 6. Motivating employees to Operational level achieve desired objectives functions? a) Only 1* 1. Coordinate the activities of b) Only 1,6 different departments c) Only 2,3,6 2. Recruitment and selection d) Only 2,5 of employees e) Only 4,5 3. Implementing and controlling plans and Q.11 Management strategies functions can be grouped 4. Maintaining quality of into top, middle and output lower/supervisory level. 5. Safety of workers Which of the following 6. Motivating employees to functions can be included achieve desired objectives in Middle level functions? a) Only 1 1. Coordinate the activities of b) Only 1,6 different departments c) Only 3,4 2. Recruitment and selection d) Only 2,5 of employees e) Only 4,5* 3. Implementing and controlling plans and Q.13 Which of the strategies following function can be considered as middle level e) AMUL function? Select the most appropriate option. Q.17 Principles of a) Planning management are not b) Organizing a) Universal c) Staffing* b) Flexible d) Directing c) Absolute* e) Controlling d) Behavioral e) General Guidelines
Q.18 Henry Fayol was a
Q.14 Which of the a) Military Person following is called as the b) Social Scientist essence of Management? c) Mining Engineer* a) Planning d) Accountant b) Organizing e) Production Engineer c) Coordinating * d) Directing Q.19 Which of the e) Controlling following statements best describes the principle of Q.15 Which of the Division of work? following function of a) Work should be divided into management provides small tasks right kind of people for b) Labour should be divided right job? c) Resources should be a) Planning divided among jobs b) Organizing d) It means specialization of c) Staffing* work* d) Coordinating e) None of the above e) Directing
Q.16 E-Chaupal, a Q.20 F.W.Taylor is famous
corporate social initiative as: was started by which of a) Father of Modern the following company? Management a) Infosys b) Father of Scientific b) TCS Management* c) ITC* c) Father of General d) Wipro Management d) Father of American from a production point of Management view, and is an inventory e) Father of Production control system. It was Management developed by Taiichi Ohno, an industrial engineer at Q.21 Human Relations Toyota, as a system to Approach is related to: improve and maintain a a) Classical Management high level of production. Theory Identify the system. b) Neo Classical Theory* a) Kaizen c) Behavioral Science b) Kanban* d) Operational Research c) Sig Sigma e) Modern Management d) TQM e) PERT Q.22 Organizational Humanism is related to: Q.25 In 1990-91 internal a) Classical Management debt was how much Theory percent of GDP? b) Neo Classical Theory a) 20 c) Behavioral Science* b) 30 d) Operational Research c) 40 e) Modern Management d) 50* e) 60 Q.23 Which principle of scientific management Q.26 Which of the advocates application of following stream/s standardized techniques in belong/s to classical school performing business of management? activities? 1. Scientific Management a) Cooperation not 2. Fayols Administrative individualism Theory b) Harmony not discord 3. Max Webers Bureaucracy c) Scientific selection of a) Only 1 employees b) Only 2 d) Science not rule of thumb* c) Only 1,2 e) Non of the above d) Only 1,3 e) All* Q.24 It is a system to control the logistical chain Q.27 The principle Q.30 Which of the disadvantage of hierarchy following have affected is the principle of unity of a) It creates superiority or command? inferiority feeling in a) Staff agencies organization b) Line Agencies b) Rigidity in organization c) Auxiliary Agencies c) Delay in disposal of cases* d) Both a and b d) Decentralized decision e) Both a and c* making e) Increases cost Q.31 This principle is against Dual Q.28 The principle of unity Subordination: of command says that: a) Unity of Direction a) An employee should be b) Unity of Command* subjected to the orders of c) Scalar Chan more than one superior d) Rule of Thumb b) A superior should give e) None of the above orders to one subordinate only c) An employee should Q.32 This principle receive orders from one advocates One head one superior only* plan. Select most d) All the units of an appropriate option. organization should be a) Unity of Direction* integrated under the authority b) Unity of Command of one head only c) Scalar Chan e) None of the above d) Rule of Thumb e) None of the above Q.29 The concept of Unity of command is Q.33 The principle in which complementary to the authority flows from principle of: highest to lowest rank: a) Span of Control a) Unity of Direction b) Authority b) Unity of Command c) Scalar Chan* c) Scalar Chan* d) Supervision d) Rule of Thumb e) None of the above e) None of the above Q.34 The principle of span 1. Personality of a superior of control means: 2. Nature of work to be a) An employee should supervised receive orders from one 3. Age of the organization superior only 4. Caliber of the subordinates b) The number of subordinate 5. Delegation of authority employees that a manager a) 1,2,3,4 can effectively direct * b) 2,3,4,5 c) The control or supervision c) 2,3,4 of the superior over the d)1,3,5 subordinates e) All* d) The number of people being controlled Q.37 Espirit de corps e) None of the above means: a) Unity in direction Q.35 Which of the b) Unity in authority following statements are c) Unity is strength* correct regarding the span d) Unity in order of control? e) None of the above 1. The concept of span of control is related to the Q.38 Liberalization means: principle of span of attention a) Integration among 2. There is an agreement on economies the length of the span of b) Reducing government control controls and restrictions* 3. There is a difference with c) Policy of planned regard to span of control disinvestment between higher and lower d) Integration with world levels economies 4. Span of control depends on e) None of the above many variable factors a) Only 1,2 Q.39 Globalization means: b) Only 1,2,3 a) Integration among c) Only 2,3 economies d) Only 1,3,4* b) Reducing government e) Only 3,4 controls and restrictions c) Policy of planned Q.36 The span of control disinvestment depends on: d) Integration with world Q.43 Which of the economies* following statements are e) None of the above correct regarding Indian Economy during 1991 BoP Q.40 Which of the Crisis? following is not a 1. Imports decreased by component of economic 19.4% environment of business? 2. Imports increased by 19.4% a) Expectation from the 3. Exports decreased by 1.5% workforce* 4. Exports decreased by 1.5% b) Rates of saving and a) Only 1 investment b) Only 1,2 c) Public Debt c) Only 1,3* d) Agriculture production d) Only 2,4 trends e) None e) Industrial production trends Q.44 Identify the type of Q.41 In 1990-91 the Fiscal plan in Employees of RBI, Deficit was what percent eligible for promotion have of GDP? to appear for internal a) 2-3 evaluation test and group b) 3-4 discussion. c) 6-7* a) Strategy d) 8-9 b) Policy e) 10-11 c) Procedure* d) Objective Q.42 Traditional theory of e) Method motivation is not known as: Q.45 Identify the type of plan in RBI has decided to (a) Economic Theory* allow only first class (b) Monistic Theory graduates to appear for (c) Carrot and Stick Grade B exam. Theory a) Strategy (d) Soci-Economic b) Policy* Theory c) Procedure (e) None of the above d) Objective e) Method Q.46 Identify the type of Q.50 Span of management plan in From 2015 RBI has refers to decided to take MCQ based a) Number of Managers exam for Grade B b) Length of term for which a recruitment instead of manager is appointed subjective exam. c) Number of subordinates a) Strategy under a superior* b) Policy d) Number of members in top c) Procedure group d) Objective e) None of these e) Method* Q.51. Staffing is Q.47 Which of the a) A setting goals for following is not an element organization of delegation? b) Translation of plans into a) Accountability actions b) Authority c) Putting right people at right c) Responsibility places* d) Formal Organization d) Filling and keeping files the e) Informal Organization * positions in the organizational structure Q.48 A tall structure has a e) Provide training to staff a) Narrow span of management* Q.52 This explains the b) Wise span of management reason for increase in c) No span of management importance of staffing d) Less levels of management a) Increase in business e) None of the above operations Q.49 For delegation to be b) Rapid advancement of effective it is essential technology that responsibility be c) Complexities in human accompanied with behavior necessary. d) Only a and b a) Authority* e) All* b) Manpower c) Incentive Q.53 . This is not a part of d) Promotions recruitment process e) None of the above a) Estimates manpower learn while working with requirements Superiors b) Rejects applications of unqualified a) Apprenticeship training * Candidates* b) Induction training c) Invites applications from c) Job rotation potential d) Coaching Candidates e) None of the above d) Identifies sources to find right Q.57 The training Candidates technique which e) None of these duplicates the actual work Environment Q,54 It is not an internal source of a) Computer modeling Recruitment b) Programmed instructions c) Vestibule training * a) Direct recruitment * d) Internship b) Transfers e) None of the above c) Promotions d) Only a and b Q.58 Which one of the e) All of the above following is not an Element of direction?
Q,55 The advantage of
using internal a) Motivation Sources for filling b) Communication positions is c) Delegation * d) Supervision a) Infuses fresh talent e) None of the above b) Gives wider choice c) Motivates existing Q.59 Grapevine is employees* d) Only a and b a) Formal communication e) All the above b) Barrier to communication c) Lateral communication Q.56 This method of d) Informal communication* training helps Workers e) None of the above Q.60 This is communication Q.64 The highest level need in network for Official the need Hierarchy of information Abraham Maslow.
a) Circular network* a) Safety need
b) Single strand network b) Belongingness need c) Probability network c) Self actualization need* d) Only 2,3 d) Prestige need e) None of the above e) None of these
Q.61This is an informal Q.65 Submission of annual
communication Network report is an example of
a) Free flow network a) Circular communication
b) Single chain network b) Downward communication c) Cluster network* c) Horizontal communication d) Circular d) Vertical communication e) None of the above e) Upward communication *
Q.62 Unclarified assumption is Q.66 The communication
an network which is based on Example of trust
a) Organizational barrier a) Probability network
b) Psychological barrier b) Cluster network* c) Semantic barrier* c) Free flow d) Personal barrier d) circular e) None of these e) None of the above
Q.63 Status comes under the Q.67 The communication
following type of barriers network in which all a) Semantic barrier subordinates under a b) Organizational barrier supervisor communicate c) Personal barrier * through supervisor only is d) Psychological barrier e) None of these a) Single Chain b) Inverted V c) Grapevine d) Free flow Q.71 Corrective actions is part e) Wheel* of
Q.68 Controlling function a) Planning
includes b) Controlling* c) Organizing a) Measuring results against d) only 2,3 corporate objectives* e) All the above b) Explaining procedure of perform activities Q.72 Process of controlling c) Setting standards does not involve d) Assigning work e) None of the above a) Setting of performance standards Q.69 An efficient control b) Analyzing of deviations system helps to c) Organizing resources* d) Taking corrective actions a) Accomplish organizational e) None of the above objectives b) Boost employee morale Q.73 Which of the following c) Judge accuracy of affect effectiveness of control? standards d) Only 2,3 a) External factors e) All the above* b) Employees behavior c) Subjective standards Q.70 An example of effective d) Only 1,2 standard for a control system e) All the above* would be Q.74 Supervisory a) Appointing new employees management spends most of b) Renting new premises time in c) Plans to increase targets for the sales Executives * a) Planning and controlling d) Improving the quality of b) Directing and controlling* production c) Planning and directing e)None of the above d) Organizing and controlling e) Planning and organizing Q.75 Management by exception means a) Filling up vacant position b) Buying new machinery to a) Controlling all activities increase b) Controlling crucial activities productivity c) Taking corrective actions for c) Conducting induction all Deviations training for new joinees d) Taking corrective actions d) Recalculating standard time for Deviations beyond for production.* permissible limits* e) None of the above e) None of the above Q.79 Companies with higher Q.76 Which of the following growth Potential are likely to has no scope for a biased report on actual a) Pay lower dividends* Performance? b) Pay higher dividends c)Dividends are not affected a) Sample checking by growth considerations b) Performance report e) Only 2,3 c) Personal observation d) None of the above d) Accounting ratios* e) None of the above Q.80 Financial leverage is called favorable if Q.77 The main objective behind controlling is a) Return on investment is lower than Cost of debt a) Pointing out inefficiency b) ROI is higher than cost of b)Fixing responsibility of the debt* subordinate c) Debt is nearly available c) Ensuring conformity of d) If the degree of existing actual performance with set financial leverage is how standards* e) None of the above d) Creating an atmosphere of order and discipline Q.81 Higher working capital e) None of the above usually results in
a) Higher current ration higher
Q.78 Which of the following is risk and higher profits* an example Corrective action? b) Lower current ration, higher d) high earning, low cash flow, risk and profits stable earnings and lower c) Higher equitably, lowers growth opportunities. risk and lower profits e) None of the above d) Lower equitably, lower Q.84 Financial risk of a risk and higher Profits company increases because e) None of the above of
Q.82 Financial planning a) high operating cost
arrives at b) high fixed cost charges c) high rate of dividends (a)Minimizing the external d) high debt-equity ratio* borrowing by resorting to e) Only 2,3 equity issues Q.85 If business uses assets b) Entering that the firm on lease, it will always have more funds than required so that there is no a)Increase working capital paucity of funds requirements c) Ensuring that the firm paces neither a shortage nor a b) Increase fixed capital glut of unusable funds* requirements d) Doing only what is possible c)Decrease working capital with the funds that the firms requirements has at its disposal d)Decrease fixed capital e) None of the above requirements* e) None of the above Q.83 Higher dividends per share is associated with Q.86 Arrange in the following stages of decision-making a) high earnings, high cash process in order. flow, unusable earnings and higher growth opportunities 1. Stating the best course of b) high earning, high cash action flow, stable earnings and high 2. Evaluating tentative growth opportunities. decisions c) high earning, high cash 3. Acquiring different flow, stable earnings and viewpoints lower growth opportunities.* 4. Investigating tentative (b) The Trait Theory of decisions leadership* 5. Instituting follow-up action. (c) The Situational Theory of leadership a) 4,1,3,5,2 (d) Motivational Theory b)1,3,4,2,5 of leadership c) 3,1,4,2,5 * (e) None of these d) 3,4,1,2,5 e) 1,2,3,4,5 Q.89 The hallmark of leadership is:.
Q.87 Which of the following (a) Achievement of
concepts are not associated goals of an organization with Simon? (b) Settlement of disputes in an 1.Value and factual premises Organization of decision-making (c) Capacity to 2. Idea of satisfying influence others to 3. Science of muddling follow* through (d) Maintaining the 4. Methodology of logical core values of dichotomy organization and its 5. Politics-administration distinctive identity. dichotomy (e) None of these
(a) 1, 3 and 5 Q.90 Who has distinguished
(b) 3, 4 and 5 between leadership of (c) 2,3 and 4 position, leadership of (d) 3 and 5* personality and leadership of (e) 4 and 5 function?
(a) Barnard (b)
Millet Q.88 Great man Theory of (c) Mooney (d) leadership led to the rise of: Follett* (e) F.W Taylor (a) The Behavioral Theory of leadership Q.91 According to Barnard, Q.94 According to which which is Not a function of theory, leadership is leadership? multidimensional?
(a) Manipulation of (a) Behavioural Theory
means (b) Situational Theory* (b) Stimulation of (c) Trait Theory coordinated action (d) Motivational Theory (c) Defense of (e) None of the above institutional integrity* (d) Control of the Q.95 Which of the following instrumentality of action statements explain the (e) None of the above meaning of communication in administrative Q.92 The most important organization? quality of Leadership, according to Barnard is: 1. Communication is the blood stream of (a) Persuasiveness administrative (b) Decisiveness organization. (c) Responsibility and 2. The underlying aim of intellectual capacity communication is a (d) Vitality and meeting of minds on endurance* common issues. (e) None of the above 3. Communication is the heart of management. Q.93 The democratic or 4. Communication is the participative style of shared understanding of leadership became popular a shared purpose during the era of: (a) 1,2,3,4 (b) 1,2,4 (a) Behavioural Theory (c) 2,3,4 (d) 2,3 (b) Classical theory (e) 2,4* (c) System Theory (d) Human Relations Q.96 The essence of Theory* communication is: (e) None of the above (a) Transmitting information (b) Sharing information (e) F.W Taylor (c) Imparting Knowledge (d) Sharing Q.100 At present how understanding* many Board of Directors (e) None of the above are there on RBI Board including Governor? Q.97 Which of the following a) 13 is not an audio media of b) 14 communication? c) 15 d) 16* (a) Public meeting e) 17 (b) Personal demonstration* (c) Interviewing (d) Broadcasting (e) None of the above
Q.98 Arrange the following
ingredients of communication process in proper order: