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Standardized
Unstandardized Coefficients Coefficients Correlations Collinearity Statistics
Model B Std. Error Beta t Sig. Zero-order Partial Part Tolerance VIF
Service and Quality .376 .144 .301 2.617 .010 .616 .261 .196 .422 2.370
Responsiveness .092 .125 .081 .734 .465 .532 .075 .055 .463 2.162
Privacy and Security .321 .145 .259 2.214 .029 .601 .223 .166 .407 2.456
Assurance .203 .179 .149 1.137 .258 .604 .117 .085 .327 3.057