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Contents
Foreword
Delivering on a Promise 1
How to Leverage Basel II Investments to Create
Value for the Credit Business
Growth Processes 20
Leveraging Basel II Scoring Models and Data to
Improve Credit Processes
Foreword
Jörg Hashagen
Global Head Advisory Financial Services
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Delivering on a Promise
How to Leverage Basel II Investments to Create Value for
the Credit Businesses
Institutions that are currently to price more appropriately Following years of planning and devel-
oping systems, tools, and processes to
gaining approval to use the in the market? These ques- meet Basel II requirements, banks will
internal ratings–based (IRB) tions are asked against a be able to apply Basel IRB approaches
approach under Basel II have background of credit risk by 2007 or 2008, subject to supervi-
sory approval. In fact, most medium to
spent millions on their pro- management that, with the large-sized institutions will seek or
jects and now want to see a rise of new products and have already obtained IRB approval.
return on this investment. markets, has changed Whatever practitioners, risk profession-
How and where can the considerably since the incep- als, and industry observers may think
investment in models, infra- tion of the Basel II process. of Basel II, none can deny that it has
led organizations to an unprecedented
structure, and processes Pia Evertsson (Sweden), Steven Hall investment in risk infrastructures. The
pay dividends as economic (United Kingdom), and Jürgen result has been a sizeable change in
conditions evolve? Where Ringschmidt (Germany) explore some the way many banks approach risk
areas for leveraging investments in management (see Figure 1 on page 2).
are the opportunities to Basel II implementation to create
improve processes, to value for the credit businesses.
streamline organization, or
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Some of the key benefits are: Figure 1: Going to the Next Level by Leveraging Basel Improvements
Purpose and Scope of This • Limiting credit risk. Then, turning to ment takes this idea several steps
credit risk management proper, this further and explains how the credit
Document document explores a number of processes can be changed and
Against this background, this publica-
issues related to risk management tuned to value creation by using the
tion tries to shed light on a number of
and modeling, beginning with the Basel II data and by combining the
areas expected to play an important
possibilities for introducing more risk results with advanced customer
role in the future of credit business
risk-sensitive credit risk limit value metrics in the retail and small-
and credit risk management. One
systems using the methodology and business segments of the credit
publication cannot cover so complex a
models developed under Basel II. business.
field, but this one attempts to address
• Implementing stress testing. • Managing the credit portfolio. If
some of the key topics in the credit
Reliance on models for credit risk customer value management is an
risk management of the future:
management as under Basel II overriding goal of retail credit, then
• Managing data quality. The imple- necessitates protective measures active credit portfolio management
mentation of Basel II has produced against the pitfalls of model risk and has a similar role in the corporate
an unprecedented amount of data unexpected developments. In this credit sector. The realization of this
on banks’ credit portfolios. Ensuring context, this document then consid- concept requires both the changes in
the quality of this data and managing ers stress testing as an indispensable the markets for the transfer of credit
data ownership appropriately is a ingredient of a sound risk manage- risk and the advances in risk
fundamental prerequisite for sound ment concept from both a regulatory methodology fostered by Basel II.
credit risk management. Thus, the and business point of view. This document explains how active
first section addresses the impor- • Credit pricing. One of the far-reach- credit portfolio management can be
tance of data quality management ing promises related to the introduc- implemented to reap the benefits of
and data governance. tion of Basel II–compliant rating both developments for value-based
• Leveraging Basel II knowledge for systems was that they could provide credit risk management.
IFRS. In addition to complying with the foundation for risk-adjusted pric- • Dealing with non- or sub-perform-
Basel II, banks have also had to cope ing and value-based management in ing loans. The two final sections of
with implementing IFRS. However, the credit business. Inspired by the this publication focus on the
among the topics left largely unsolved development of the markets for management of non- or sub-perform-
in the first wave of the IFRS imple- credit risk transfer, we shed a critical ing loans—first, with a look at the
mentation is the issue of portfolio light on this tenet and consider new intricacies introduced into debt
impairment. As a first example of approaches to credit pricing. restructurings when credit deriva-
how the Basel II work can be lever- • Improving credit processes. An tives are involved and, finally, with a
aged to serve purposes outside the important concept underlying Basel discussion of how Basel II data and
narrow confines of prudential regula- II is the requirement that risk models methodology can be used to imple-
tion, this document considers how used for regulatory purposes should ment a bad-debt management
the Basel methodology can be used also be embedded in the credit risk program that is guided by value-
to cope with the IFRS requirements. management processes. This docu- based objectives.
One of the most important Concerning the group-wide consis- ability. Indeed, such requirements will
tency and degree of detail of data on continue to increase in keeping with
efforts in the implementa- the customer level, the following the performance-driven developments
tion of Basel II was to examples are worth noting. First, in the financial services industry.
increase the amount and before the advent of Basel II, maintain-
The progressive integration of risk and
ing in the system the correct coding of
quality of available data on the group affiliation of a business part- performance management requires
credit exposures. This ner’s foreign subsidiary was of impor- increasing data compatibility within
these two financial function disciplines,
immense investment tance only in the context of
which have until now been largely
concentration risk management, and
should now be leveraged to therefore only for large exposures. separate. Consider the examples of a
serve the business beyond With Basel II, having such a code is a “credit treasury” and a performance-
oriented management of risk capital.
pure regulatory compliance. prerequisite for the rating process of
They both require risk and investment
credit customers, and thus relevant to
Tim Schabert (Germany), Peter Lam all business partners irrespective of return information on credit positions at
(Australia), and Marco Lenhardt exposure size. Second, under Basel II, the same level of granularity. This infor-
(Germany) explain how sound data when processing guaranties received mation is generated in the process of
governance can lay the foundations for as collateral, detailed business-partner origination; thus, the efficiency of an
competitive advantage through high- information on the provider of the institute’s operations on the secondary
quality data. collateral is necessary, whereas in the credit market is closely tied to the avail-
past a bank obtaining a guarantee from ability and quality of data that have their
Data quality refers to correct, another bank had to indicate only that origin in the activities on the primary
complete, and timely information that the latter, as the provider of the collat- credit market. This dual purpose gives
is available for a specific analytical eral, was based in an Organisation rise to new demands on the quality and
use. Data quality is not an end in itself for Economic Co-operation and availability of these data. For example,
nor can it be measured on an absolute Development [OECD] zone A country. by keeping side-letter agreements on
scale; rather, it is subject to continu- paper files only, as is the common prac-
ous change and new challenges. However, compliance with regulations tice for corporate loans, risk-relevant
Implementation of Basel II increased is not the sole driver for increasing information may not be available for
banks’ data quality requirements. requirements on data quality and avail- credit portfolio management.
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Data deficiencies increase transaction Figure 4: Integrated Accounting, Performance, and Risk IT Architecture
costs and underscore the importance
of data quality as a factor in achieving
competitive advantage. Whether trig-
gered by regulatory requirements or by
competitive market pressure, data
quality is an asset that influences an
institute’s ability to reach its targets.
Consequently, measures that aim at
improving data quality represent invest-
ments that can be justified by their
contribution to the achievement of
performance goals.
data, for example, should be with The quality gates should be comple-
the respective market divisions. mentary so that at the higher levels the
Accountability for the results data only errors occurring are those that
then rests with the units responsible could not be identified efficiently at any
for the appropriate application of the preceding stage. The process of data
analytical methods and their correct analysis by highly skilled experts to
implementation. Ownership for support business decisions must not be
results data also encompasses constrained by issues that should be
responsibility for their completeness: detected and resolved at earlier stages.
Business or customer information
that was rejected during the Thus, by supporting business decision
processing—due, for example, to making and enhancing the accuracy of
undiscovered quality faults—has to business decisions, efficient data
be corrected and (as a quick fix) be governance becomes a strong compet-
reentered into the processing. The itive advantage.
correction of quality deficiencies of
input data rests, again, with the
respective market divisions.
• Downstream quality assurance
measures, such as data validation
procedures outside the market divi-
sions, should be pooled in an orga-
nizationally separate central unit.
This unit would be responsible for Figure 5: Schematic View on Quality Gates
controlling the completeness,
correctness, and timeliness of data
deliveries from the diverse busi-
ness divisions and for providing
validated data at least to the analyt-
ical processes the results of which
have to be compatible.
• All measures that aim at the provi-
sion of a high level of data quality
should be organized in the form of
quality “gates” that build upon each
other (Figure 5):
– Quality gate 1. Technical process-
ability: Technical assessment of
supplied data and employment of
error-handling routines
– Quality gate 2. Systematic valida-
tion of data content: (1) Data
analysis designed to detect miss-
ing data, duplicates, and so forth
(by a dedicated data quality team)
using “intelligent” routines and
(2) correction of detected quality Source: KPMG in Germany, 2007
Basel II and International unsustainable. Fortunately, underly- • Similarities and differences between
ing Basel II models and data also IFRS and Basel II
Accounting Standard (IAS) may be used for IFRS purposes. • Applying Basel II models for IFRS
39 “Financial Instruments: Bridging the gap between the two impairment calculation
Recognition and Measure- sets of rules, however, still requires
precise information. Consequently, of a balance-sheet date, Basel II quent potential credit crunches
many of the requirements and sources focuses on expected and unex- during development, Basel II indi-
of data are similar under IFRS and pected losses. According to IFRS, a cated that neither regulators nor
Basel II. financial asset is impaired, and banks wish to see erratic move-
impairment losses are incurred, if ments in capital requirement levels
Supplementary IAS 39.AG92 recog- objective evidence exists indicating due to changes in economic condi-
nizes the considerable synergies impairment as a result of a past tions. A reasonable strategy under
between IFRS and Basel II by acknowl- event that occurred subsequent to Basel II therefore seeks to reduce
edging that, ”formula-based approaches the initial recognition of assets. volatility in the level of capital require-
or statistical methods may be used to Incurred losses are based on ments over the economic cycle.
determine impairment losses in a economic/market events or risk • Loss definition. Technically speak-
group of financial assets” (as illus- circumstances (risk conditions ing, Basel II defines a loss event as
trated in Figure 6). However, there are /impairment trigger) that have occurring when either or both of two
some conceptual differences between occurred after the initial recognition conditions are met: (1) The obligor is
IFRS and Basel that prevent banks of the asset and provide evidence of unlikely to pay its credit obligations
from using unadjusted Basel II data a forthcoming default affecting future or (2) the obligor is 90 days past due
and models for IFRS purposes. cash flows that may be reliably esti- on any material obligation. In other
mated. IAS 39 explicitly states that words, loss in the sense of Basel II
The most important of these differ-
expected losses as a result of future means some form of economic loss
ences are described below:
events, “no matter how likely,” are and the expected loss calculation
• General purpose. The overall Basel II not recognized. refers to the whole asset ledger.
objective is to ensure reliability and • Cycle dependency. IAS 39.59(f)(ii) Under IFRS, an impairment loss is
stability of the financial system. Thus, states that, “an adverse change in defined as occurring when the
it requires banks to hold an adequate national or local economic condi- difference between the present
level of funds against the expected tions…should be used as a basis for value of the expected cash flows,
risks they take plus a buffer against determining that there is a measura- discounted at the effective interest
unexpected risks over the course of ble decrease in their estimated cash rate, and the carrying value of the
the following 12 months. By contrast, flows.” In other words, economic loan becomes negative.
the IFRS perspective is to provide triggers are allowed as an indication
relevant information for decision that impairment may be present in a This difference in loss definitions
making at a defined point in time, group of assets so that, conse- between Basel II and IFRS implies
specifically the balance-sheet date. quently, IFRS seeks to reflect that the starting basis for Basel II
• Incurred loss versus expected loss. economic volatility in provision expected loss (EL) calculations and
Whereas the objective of IFRS is to levels. Although Basel II is not IFRS impairment calculations are
ensure that financial statements explicit on this topic, in the discus- also different—because, for exam-
adequately reflect losses incurred as sions around cyclicality and subse- ple, non-cash transactions such as
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indirect costs for the overhead of a Figure 7: Application of Basel II Parameter for IFRS Provisioning
collection department or late
payment charges are considered
under Basel II but not under IFRS.
Also, the Basel II loss given default
(LGD) number requires the inclusion
of capital costs whereas IFRS explic-
itly states that the discount rate to
be used is the same “effective inter-
est rate” used to recognize income
on the asset before it was impaired.
Conclusion
Basel II models can serve as a starting point to calculate loan loss provisions under
IFRS—but specific adjustments are needed to transform Basel II expected loss
numbers into incurred loss amounts required by IFRS. Consequently, leading banks
are currently implementing detailed and complete IFRS-compliant approaches for
loan-loss provisioning using synergies with Basel II models and results.
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Ralf Hennig (Germany) and Francesco As discussed below, three dimensions The Metrics for Measuring
Merlin (Italy) explain how these risk need to be considered in designing a
measures and concepts can be used credit limit system that serves this
Credit Risk
With the improvements that Basel II
to create risk-sensitive credit limit purpose:
has brought about for the quantifica-
systems going beyond the traditional • The risk metrics used to measure tion of credit risk at the individual and
gross exposure limits. the credit risk portfolio levels, a number of metrics
• The different objects of limitation can now be used to measure credit
The purpose of a credit risk limit
together with the specific reasons risk (as depicted in Figure 9).
system is to ensure that a bank’s
for their limitation
actual risk-taking is in line with its risk-
• The way the limit system is embed- The characteristics defined in Figure 9
bearing capacity. A particular focus is
ded in the organization and business can be classified along two dimen-
on the avoidance of excessive risk
processes sions: (1) the extent to which a metric
concentrations, which may jeopardize
the existence of a bank. With this
objective in mind, a limit system needs Figure 9: Characteristics of Different Credit Risk Measures
to be consistent across all parts of an
organization to ensure that a bank’s
risk-bearing capacity is not exceeded at
the aggregate level.
Credit Risk Limitation Conversely, a net exposure metric may Most important, the risk limit system
fail to pick up risk concentrations from must be understood by client relation-
Scenarios exposures of medium size but lower ship managers and credit risk managers
Table 1 links entities and related
credit quality—which are jointly more alike. From this point of view, there are
reasons for credit risk limitation with
vulnerable to adverse economic condi- advantages for simple exposure limits.
potential risk metrics.
tions—or from exposures that exhibit Therefore, tools that translate more
Depending on the object and the other common risk characteristics. complicated risk-sensitive credit limits
related reason for the limitation, a Such issues are more easily recognized into traditional exposure limits are
combination of a “worst-case” metric as risky by an economic capital metric. required. Users should acknowledge
and a more risk-sensitive metric can be that, in contrast to fixed exposure
Another important consideration in limits, the “exposure limits” resulting
appropriate. For example, consider the
choosing a risk metric for a credit risk from such a translation are liable to
case of a large exposure with a very
limit system is the availability of up-to- change along with changes in the char-
high credit quality obligor. Although in
date risk figures, especially with regard acteristics of the transaction, the
such a case the economic capital
to economic capital. Proxies may be obligor, or economic conditions.
metrics would rule it out as a major
required to obtain an estimate of the
source of risk, a net exposure limit
true economic capital figure between
might kick in and protect the bank
proper calculations.
against lending excessively to an entity
that at some future point may pose
serious risk.
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Finally, not all of the above objects of limitation will or should play the same role As a result, a credit risk limitation
in a credit limit system. While a combination of exposure and economic capital system with material risk management
limits may prove useful on the single-obligor level, other limits such as industry impact may create substantial
or rating class limits will be considered only at the level of the whole portfolio. conflicts. These conflicts not only arise
Rather than being perceived as “strict limits,” the latter may be used as softer between business units and credit risk
guidelines along which to structure the credit portfolio. Also, in practice, one may management, which may inhibit busi-
use a smaller or different choice of limit objects than those offered in the table. ness due to the limitation, but also
emerge as different business units
Embedding the Limit System in the Organization and compete for the finite risk-taking
capacity of the bank.
Business Processes
While comprehensibility of the limits system is a prerequisite for embedding it in Appropriate governance structures and
the processes of a bank, the key issue arising in this context is described in processes can eliminate a large part of
Figure 10. the conflict potential. Useful elements
of such a structure would be:
Figure 10: Linking Credit Limit System to Bank Organization
• A credit strategy and guidelines in
accordance with overall credit
portfolio objectives
• A limit reservation concept
• An escalation procedure in cases of
scarce risk-bearing capacity.
The inclusion of stress test- “Stress testing is a risk management Once these issues are clarified,
technique used to evaluate the poten- management can consider the param-
ing requirements within the tial effects on an institution’s financial eters to be stressed and the types of
Basel II framework is an condition of a specific event and/or stress tests to be considered.
opportunity for institutions movement in a set of financial vari-
1
Bank for International Settlements, Committee of the global financial system, January 2005: Stress
testing by large financial institutions: survey results and practice.
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Unexpected Loss
Unexpected loss (UL) could be defined
as the difference between expected
• Reduce the risk of a specific sub- For regulatory capital the well-known
loss (EL) and the value at risk (VaR) at
portfolio with the help of securitiza- risk parameters are the probability of
a given confidence level, or the
tion or syndication default (PD), the loss given default
expected shortfall exceeding the VaR.
• Readjust the threshold for the limit (LGD), and the exposure at default
One problem with this approach is that
system. (EAD). PD is by far the most popular
such a loss might be not only unex-
risk parameter for stress, and tests are
pected but also quite unrealistic, as In general, the indicators should be often done either through the rating
this definition is purely statistical in those that the risk management func- assignment or by direct modification
nature. Therefore, stress tests can be tions already consider to understand of PD.
useful either to determine which unex- the portfolio’s risk profile. Indicators
pected losses are plausible or to could include EL, UL, expected short- In the first method, the change in
provide information to help determine fall, increase in capital charge economic conditions causes a variation
the level of economic capital to be held (economic and/or regulatory), solvency of the inputs used to calculate the
by the institution. ratio, or risk performance measure- rating, and this variation leads to a
ment indicators. change in the rating assignment. Thus,
“Reading” a Stress Test
a possible stress scenario could be
When integrating the information
obtained from a stress test into the
Credit Risk Stress Testing: determined after identifying the risk
drivers that produce those changes and
institution’s management framework, The Risk Parameters
relative impact. Another scenario could
management should consider how to Once it has defined the boundaries of
be obtained by simply “shocking” the
use it in an active way rather than as a the stress test, the meaning of UL,
rating class distribution for part of a
standalone regulatory compliance and how to use the stress test out-
portfolio without defining a parametric
requirement2. puts, a bank can identify risk parame-
framework that links the shifts to
ters for the credit risk stress test. The
Therefore, it could be useful for the specific risk factors. In general, a stress
first step is to distinguish between a
institution to introduce indicators and test where the assignment of the
stress test and (1) available risk meas-
thresholds to help determine when to: obligor rating grades is altered has the
ures for regulatory capital and (2) risk
advantage of allowing for the inclusion
• Inform management about potential parameters for economic capital.
of transitions to nonperforming loans.
critical developments
• Constrain the expansion of the insti-
tution’s business into a risky area
2
The management body has ultimate responsibility for the overall stress-testing framework.
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In the second method, the direct modi- Types of Stress Tests approach is that sufficient data
fication of the PDs for rating grades After defining the institution’s environ- enables one to associate a specific
could have its origin in the influence of ment, the meaning of unexpected loss, probability with the scenario.
systematic and idiosyncratic risk and the purpose of the stress test • Hypothetical scenarios: focuses on
factors that could be estimated (regulatory capital versus economic rare events that might have an
through historical statistical analysis. capital), it is useful to consider the two important impact on the portfolio but
This approach could be too complex to major approaches to stress testing: have not been observed yet.
be implemented in the first stage.
• Constant stress test: this involves With respect to the design of stress
Therefore, another possibility to modify
the (simultaneous) movement of risk scenarios, approaches can be either:
the PDs directly could be derived from
component(s), without taking into
analysis of historical rating transitions • Portfolio or bottom-up: the identifi-
account the properties of the sub-
in periods of economic stress. In cation of risk drivers is strictly
portfolios or the interrelations with
general, the advantage of modifying dependent on the portfolio composi-
external events (that is, a flat stress
the PDs directly is in the great variety tion (for example, relevant drivers for
is applied for PDs).
of changes that can be made; the main a bank focusing on real estate would
• Model-based stress test: this
disadvantage is that there is no change be GDP, employment rate, and infla-
approach could be divided into
in the assignment to performing and tion rate rather than oil price,
univariate (relying on one random
nonperforming loans and this process exchange rate, and so forth)
variable) and multivariate (involving a
has to take place at the start of the PD • Event or top-down: a study of the
number of independent mathematical
modification process. impact of a chosen scenario (for
or statistical variables) approaches.
example, the terrorist attack of
The other risk measures, LGD and These methods attempt to explore
September 11, 2001).
EAD, are by definition already condi- the relationship between risk drivers
tioned to the situation where the (e.g., macroeconomic variables)
and the impact on risk parameters
Conclusion
obligor is in default. In addition, the As banks’ portfolios and activities
estimation of LGD and EAD must be through econometric models. This
become increasingly complex and
appropriate for an economic downturn. approach also considers the potential
financial and economic circumstances
Consequently, the ability to stress portfolio effect, allowing for the
continue to change, the use of stress
these quantities is restricted to: possibility that a single risk driver
testing to understand the impact of
could have a positive impact on one
• Exogenous factors such as exchange portfolio and individual events becomes
specific sub-portfolio and a negative
rates for EAD or collateral values for ever more important. Increasingly,
impact on another (e.g., an increase
LGD regulators are turning to stress testing
in energy prices could have a nega-
• Risk drivers that could influence all as a way of understanding how compa-
tive impact on the retail portfolio
the risk parameters (that is, a risk nies will respond in given situations.
but a positive impact on the corpo-
driver that affects the collateral value Senior management has a key role in
rate lending portfolio focused on
at the same time as the PDs). establishing a robust and comprehen-
energy companies). Importantly, it
sive stress-testing framework.
To estimate economic capital, the risk also considers the influence of the
parameters PD, LGD, and EAD might identified risk factors on different
not be sufficient to design appropriate risk types.
stress tests. In addition to the parame-
Both approaches depend in some way
ters described above for regulatory
on the definition of the scenarios, which
capital, one has to take into account
could be specified in three ways:
the building blocks for the credit risk
portfolio model (such as correlation • Historical scenarios: extreme
between loans, correlation between universes of risk factors observed in
risk measures, concentration, and so the past that are related, largely, to
forth). Therefore, to define a method historical events and crises. They are
for stress testing economic capital, the applied to the current situation and
first step is to analyze the bank’s portfolio.
specific portfolio model, consider its • Statistically based scenarios:
components, stress them; and try to based on the joint statistical distribu-
cover situations where the model may tion of risk factors. The key challenge
likely fail to indicate the risk properly in this approach is to have enough
due to known and accepted shortcuts historical data to define the distribu-
in the modeling. tion. The great advantage of this
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applying the internal ratings–based approach to use their • Their own refinancing costs
• “Standard” risk costs as expressed
internal ratings as an essential part of their credit risk by the expected loss
management processes3 and, hence, of the pricing of • Administrative or operating costs
credit4. As a consequence, many in the industry • Capital costs6
expected IRB banks to review their credit pricing In an IRB bank, expected losses are
methodology to reflect the “true” risk-adjusted cost of typically calculated using the PDs asso-
ciated with the respective internal
credit as estimated by the risk parameters derived from rating grades. The fact that Basel II
their Basel II rating systems. PDs cover only a one-year time horizon
is often dealt with by introducing rating
This task may be much more challenging than suggested by current cost-based
transition matrices.7 These contain
approaches to credit pricing, as Bernd Granitza (Germany), Maxine Nelson
historical probabilities of obligors
(United Kingdom), and Daniel Sommer (Germany) contend.
migrating from a given rating grade to
another rating grade within one year
from the rating date. By iteratively
3
International Convergence of Capital Measurement and Capital Standards (referred to as Basel II in the applying these matrices to the original
sequel) paragraph 444 one-year PDs, cumulative PDs for
4
See, for example, the German regulator’s MaRisk BTO 1.2 (6), which requires that there be a reason-
able link between a bank’s risk assessment and its pricing of a loan. longer time horizons are calculated.
5
As an example, see Jäger, Redak: “Austrian Banks’ Lending and Loan Pricing Strategies against the These are then used to determine
Background of Basel II,” Austrian National Bank Financial Stability Report 12, pp. 92–103
6
As one source of evidence, see “Results from the survey of European banks carried out for the guide
expected losses for longer-term loans.
How to deal with the new rating culture: A practical guide to loan financing for small and medium-sized
enterprises,” May 2005, European Commission
7
Alternatively, some banks use rating agency multi-year credit default frequencies associated with the
PDs from their internal rating systems. This approach is subject to problems similar to those of the
transition matrix approach.
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Three questions arise as a result: assigned. If, however, the rating obligor and the obligors in one rating
• Are Basel II PDs suitable for deter- system exhibited features of a through- grade all had exactly the same one-
mining expected losses in the the-cycle rating, which focuses on the year PD. As previously stated, the tran-
context of cost-based loan pricing as structural ability of an obligor to with- sition matrices for a point-in-time and a
outlined above?8 stand adverse economic conditions, through-the-cycle rating would be quite
• Is the cost-based approach suitable using recent information about the different. Hence, iteratively multiplying
for determining an economically general state of the economy or the a transition matrix would yield
sensible risk-adjusted price of credit? obligor’s industry to adjust the Basel II completely different multi-year PDs for
• How else could Basel II ratings be PDs for pricing purposes would give a the point-in-time and through-the-cycle
used in the context of credit pricing? more accurate risk assessment. obligors. This paradox results because
this technique of multiplying matrices
The Basel Committee acknowledges ignores the effects of the business
Suitability of Basel II PDs that taking simple averages over past cycle on PDs and rating transitions.
for Determining Expected default histories—as is often done in
Losses for Cost-Based calibrating PDs—will be an effective Third, in a through-the-cycle rating
means of determining default probabili- system migrations may be subject to
Credit Pricing ties per rating grade only if the rating rating momentum. This means that a
Basel II requires that “a borrower rating system is point-in-time.12 further downgrade at a given rating
must represent the bank’s assessment date is more likely to occur if the
of the borrower’s ability and willingness Moreover, whether a rating system is obligor had already been downgraded
to contractually perform despite adverse point-in-time or through-the-cycle will at the preceding rating date. Some
economic conditions or the occurrence also strongly affect the migration char- agency ratings have this property.14 In
of unexpected events.”9 Moreover, acteristics between rating grades. the presence of rating momentum, iter-
Basel II stipulates that “PD estimates While rating migrations in a point-in- ating on a transition matrix with dimen-
must be a long-run average of one-year time rating system will be heavily sions confined to the rating grades will
default rates for borrowers in the dependent on the economic cycle, this yield incorrect multi-period PDs.
grade…”10…and later explains that dependence is not an issue for a
these may be taken from internal through-the-cycle rating. This observa- As a preliminary result, unadjusted
default experience, mappings to exter- tion has three important implications. one-year Basel II PDs or multi-year PDs
nal agency ratings, or statistical default calculated using historical averages of
prediction models.11 First, it is impossible to avoid explicitly past rating transitions would not be
taking into account the effects of the suitable for use in credit pricing
Contrast these requirements with economic cycle when estimating histor- models. Rather, it is necessary to
the fact that when pricing a loan a ical PDs for pricing purposes. Either determine carefully to what extent a
bank must form the best possible they need to be considered in estimat- given rating system exhibits point-in-
estimate of the probability that an ing the one-year PDs in a through-the- time or through-the-cycle characteris-
obligor will default before the contrac- cycle rating because PDs per rating tics and whether the transitions are
tual repayment date, given all current grade fluctuate with the business cycle subject to rating momentum. These
and past obligor- and economy-related or they influence the estimation of the properties have to be taken into
information. transition matrix in a point-in-time account by making appropriate adjust-
rating.13 Either way, taking simple aver-
A long-run average of one-year default ments to Basel II PDs and transition
ages of past default histories will not
rates can only be an appropriate esti- probabilities. Such adjustments are
suffice to obtain reliable estimates of
mator for the default probability explicitly permitted by Basel II and do
multi-year PDs for pricing purposes.
required in credit pricing if the rating not contradict the requirements of the
system is fully point-in-time, with the Second, the technique of generating use test.15
obligor re-rated regularly. By definition, multi-year PDs by iteratively multiplying
such a rating system would reflect the one-year Basel II PDs by a ratings
every non-minor change in an obligor’s transition matrix is highly questionable.
probability of default—whether idio- To see why this is the case, suppose,
syncratic or economy-related—by an for the sake of argument, one knew
immediate change of the rating the correct one-year PDs for each
8
We will refrain from considering the LGD-component for the sake of simplicity.
9
Basel II paragraph 415
10
Basel II paragraph 447
11
Basel II paragraph 462
12
Basel Committee on Banking Supervision, Working Paper No. 14, Studies on the Validation of Internal
Rating Systems, February 2005, pp 18–20
13
The latter would be even worse from a statistical point of view because it combines the already diffi-
cult task of estimating a full transition matrix with the problem that the observed rating transitions are
drawn from different distributions, which themselves depend on the business cycle.
14
Standard & Poor’s Annual 2006 Global Corporate Default Study And Rating Transitions
15
Basel II, paragraph 444
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Suitability of the Cost-Based particularly in a world of increasing done carefully the resulting credit
possibilities for credit (risk) transfer. prices may be much more in sync with
Approach for Determining the market and truly risk-adjusted pric-
Risk-Adjusted Prices for Uses of Basel II Ratings in ing than the output of the cost-based
Credit Credit Pricing approaches discussed previously.
Suppose the previous issues regarding Nonetheless, Basel II ratings and asso- In addition to mapping internal Basel II
the determination of suitable PDs had ciated PDs do have a role to play in ratings to external agency ratings,
been solved. Would one be well credit pricing. If used to link the banks may look toward rating method-
advised to use a cost-based pricing market’s prices for credit risk to the ologies that agencies have developed
system, as outlined in the introduction, fundamental credit quality of a given for analyzing SME-CLOs.17 These
for credit pricing? An important point to loan, Basel II ratings provide an indis- models are not a substitute for inter-
remember is that one of the funda- pensable element in a credit-pricing nally developed rating models.
mental principles of modern asset pric- model. To serve this purpose, the However, a mapping may be estab-
ing theory is that “risk-neutral” important point is not whether an inter- lished between a bank’s internal
PDs—that is, PDs that already take the nal Basel II rating is more point-in-time Basel II ratings and such agency
market participants’ risk aversion into or through-the-cycle but whether a models to enable a bank to gauge
account—should be used for pricing stable relationship can be established how its SME portfolios would behave
purposes. Therefore, the key to a with ratings used in the credit markets. under a potential CLO scenario. The
useful credit pricing formula is to find
objective is to infer information from
an economically sensible movement A case in point is liquid credits where
the (primary) CLO market for credit
from historical to risk-neutral PDs. Basel II ratings tend to be derived from
pricing purposes. Again, the prices
agency ratings by means of shadow
In this cost-based approach, the two thus obtained would fully incorporate
rating methodologies. For these credits
components of funding costs and capi- the bank’s internal risk assessments of
the market has learned to associate
tal costs could be that key. Certainly, the respective credits and related
what are essentially through-the-cycle
when a bank’s securities—whether market prices of credit risk, but they
ratings with obligors’ point-in-time,
debt or equity—are traded in the would rightly be independent of a
forward-looking risk assessments
market, the expected excess returns bank’s legacy credit portfolio and its
expressed through their CDS (credit
quoted provide a market assessment other activities.
default swap) spreads.
of the risk in a bank’s portfolio of
Whatever the route to credit pricing,
investments and activities, and hence Alternatively, recent rating agency
the important message is that to obtain
transit from the historical to the risk- research looks at inferring agency-type
risk-adequate credit prices, a bank must
neutral PDs. However, when a bank ratings from CDS spreads.16 Results
carefully study and understand the
has multiple activities and holds a from such investigations may prove
characteristics and dynamics of the
legacy credit portfolio that is large helpful in facilitating the move
rating systems it is using. These factors
compared with new loans, its expected between a historical PD and a risk-
will become fully apparent only by
excess returns on equity and debt are neutral PD or—what amounts to the
observing the behavior of a given rating
far more reflective of the market’s risk same thing—provide a link between
system through a business cycle, and
assessment of its existing portfolio and the market price of credit risk and the
they will be dependent on the rating
activities than of the market’s risk respective agency rating class. The
culture in a given organization. It is up
assessment of the new loans. beauty of this approach is that these
to the credit risk controlling unit to
market prices are frequently updated
Thus, rather than providing a solution gather and analyze relevant data and
and are available for a number of matu-
to the issue of risk-adequate credit link the internal Basel II rating systems
rities without the need to resort to
pricing, the only question that the cost- to relevant external models and hence
transition matrices.
based approach to credit pricing can to market prices for credit risk.
safely answer is: At what price—other As IRB banks have typically developed
The price that will then be quoted to
things being equal—is a given bank mappings between their internal
the client will, however, not be the
economically capable of taking a master rating scales and agency rating
result of a pure model calculation but
certain loan on its balance sheet? scales, one may try to extrapolate
will depend on many factors including
market prices for credit risk from the
While the answer is an important piece the techniques available to the bank for
liquid credit market to the less liquid
of information for a bank’s controlling refinancing the loan and hedging the
segments of the corporate credit
department, it will not be a pricing associated credit risk. The more flexibil-
market. While crossing the border
strategy that helps a bank to compete ity in these techniques, the more
between publicly rated and non-publicly
successfully in the credit business— competitive the bank is likely to be.
rated entities is never a trivial step, if
16
Fitch CDS Implied Ratings (CDSIR) Model, Fitch, 2007
17
Small and medium-sized enterprise collateralized loan obligation. As an example consider S&P’s “Credit
Risk Tracker“
Credit Risk_printer.qxp 4/10/07 2:06 pm Page 20
Growth Processes
Leveraging Basel II Scoring Models and Data to Improve
Credit Processes
The improvements relate to four Figure 11: Decision Ranking for Mortgage Applications Across European Markets
elements in the relationship with
a customer:
• Simplifying and streamlining the
credit processes as a result of
improved risk measurement
techniques
• Improving credit decision making
based on customer values
• Leveraging customer value informa-
tion for sales optimization purposes
• Preserving value by improving the
early warning, collections, and
recoveries processes
Even though the concepts are not difficult to master, the implementation is likely
to be fraught with challenges. A typical issue is implementation of the value
concept throughout the organization, most importantly in the distribution units
where incentives must be linked to the underlying value concept rather than pure
sales volume. The two factors can, however, be reconciled using the concept of
risk appetite (Figure 14).
Credit Risk_printer.qxp 4/10/07 2:06 pm Page 22
Figure 14: Combined Cut-off from Value and Risk Dependent on Risk Appetite
Figure 16: Sales Cockpit Containing All Relevant Information for Sales Optimization
Such improvements require control to Preserving Value by Defaults and the need for collection
ensure that no arbitrage or gaming of and recovery processes will continue
rating systems takes place among
Improving the Early despite these efforts. Basel models, in
sales functions. They also call for Warning, Collections, and particular the loss given default predic-
greater systems capability to deal Recoveries Processes tive models, together with customer
with the improved customization of With a focus on the rising level of value models are likely to become a
sales offerings and performance arrears worldwide, companies must core part of banks’ collection and
measurement. Figure 16 illustrates a consider early identification of default- recovery strategies. These ideas will be
front-end tool—a ”Sales Cockpit”— ers, looking at pre-delinquency as further explored in the section on “The
providing distribution people with rele- standard. Value in Bad Debt” at the end of this
vant information for client meetings document.
and sales activities—e.g., basic infor- The enhanced Basel II models and
mation on the customer, customer’s tools that organizations have developed
segment information, customer’s should permit improved early warning
banking volume in terms of specified account management. Institutions
RAP/value metric, customer’s attrition should look to combine traditional
risk, customer’s current product “early warning” measures (for exam-
usage, customers’ propensities/affini- ple, missed payments) with quantified
ties for the (unused) products of a risk measures produced by the Basel
bank’s product portfolio, and realized model suite to optimize arrears
and unrealized wallet-share, informa- management performance. This
tion-specific distribution activities. approach should allow institutions to
meet the challenge of being appropri-
ately risk-sensitive and dynamic.
Credit Risk_printer.qxp 4/10/07 2:07 pm Page 24
An Orchestrated Approach to
Value Creation
Opportunities and Challenges in Active Credit
Portfolio Management
While a number of leading While Basel II has preserved a strict • Continuing market growth for
focus on individual loan exposures, credit derivatives and structured
banks have been success- markets are progressively taking a credit products. The credit deriva-
fully testing the waters for portfolio view on credit risk manage- tives market has grown spectacularly
some time, a more active ment. This shift has been fostered by a over the past decade—faster than
number of mutually reinforcing devel- any other derivative market. The total
and portfolio oriented opments: notional value outstanding of credit
approach to credit risk • Improved risk measurement tech- derivatives has increased by more
management is starting to niques. Most banks have invested than 100 percent over the past two
substantially in risk modeling capabil- years, with market size exceeding
appeal to a larger audience. $20 trillion by the end of calendar-
ities and data warehousing as part of
Vijay Krishnaswamy and Christian their Basel II compliance efforts. year 200618. This development has
Heichele (both, Germany) provide These efforts have improved the been accompanied by a further stan-
insight into the impetus for investing in quality of credit rating tools and risk dardization of products and the
active credit portfolio management estimates and, perhaps for the first growth in market share of index
(ACPM) capabilities, implementation time, given rise to serious efforts to products, which in turn has
approaches and phases, and potential address data quality issues and increased liquidity. New products
benefits and challenges. improve the quality of reporting such as loan CDSs are starting to
derived from those data. emerge, providing both investors
and protection seekers with a wider
array of instruments. A natural
18
British Bankers Association, BBA Credit Derivatives Report 2006
Credit Risk_printer.qxp 4/10/07 2:07 pm Page 26
economic perspective—through meas- At the extreme, hedge accounting for Volatility of market credit spreads
ures such as credit VaR or economic credit risk could be a beneficial option; combined with high leverage ratios
capital as well as the return on a however, IAS 39 imposes stringent require high market awareness and an
loan—to get a complete picture of the requirements, the fulfilment of which optimized setup to avoid unwanted
risks as evidenced by the recent devel-
risk-return relationship. The quality of must be demonstrated on a regular
opments in the credit markets in the
the data is another important issue. In basis over the life of the hedge. More
wake of the subprime crisis.
a positive sense, the use of such data widely applied alternative solutions
in real day-to-day portfolio manage- include the application of the fair value Finally, while only a few big players are
ment decisions actually helps uncover option or the use of financial guaran- likely to make full use of market oppor-
challenges and provides opportunities tees under IAS 39. tunities—given the need for a critical
to address them. mass to justify the substantial invest-
Compliance
ment an ACPM requires—many more
Methodological Challenges: Credit The ACPM function usually trades with
mid-sized to large banks are likely to
Risk Capital, Pricing of Illiquid the market through the bank’s trading
develop their own, customized
Positions, and Atypical Structures desk, at least in the active portfolio
approach to a more active manage-
Ideally, CPM transfer prices are based trader model, and is therefore subject
ment of credit risk.
on observable market prices. This pric- to compliance with regulations such as
ing is not possible for exposures that the EU’s Markets in Financial
lack such benchmarks, and often repre- Instruments Directive. On the other
sent the bulk of the portfolio. A key hand, the sales and credit monitoring
requirement to price such exposures is functions typically have access to
the methodology to determine how private information that must not be
much risk they contribute to the portfo- made available to the trading func-
lio using measures such as credit risk tions. Thus, the information flows to
capital (hence capturing diversification) and from the ACPM function must be
and concentration effects. Further, non- clearly defined and implemented.
standard structures are uncharted in
terms of robust pricing methodologies. In sum, banks need to be aware that
To integrate these exposures into an the implementation of an active CPM
active management of credit risk unit involves many potential pitfalls and
requires a proxy or a mark-to-model represents a significant investment.
approach, both of which have draw- However, the benefits usually signifi-
backs. While the former approach cantly outweigh the costs involved.
suffers from the lack of a closely repre-
sentative proxy, the latter will typically Outlook
leverage existing pricing plans based A number of banks have substantially
on Basel II parameters. As shown in progressed in their Basel II implemen-
the section “Pricing at All Costs,”such tations and are now looking ahead at
Basel II based approaches might not evolving challenges. One consequence
always produce results consistent with of the Basel II rules is that regulatory
external market observations and capital requirements will become more
therefore would have to be adjusted volatile because capital levels are now
carefully. explicitly linked to probability of default
and loss given default measurements,
External Performance Management: which tend to be cyclical. The implica-
P&L Volatility tion for banks is that they will have
The active use of credit derivatives to less control over their capital adequacy
mitigate credit risk positions results in positions versus their targeted ratios.
a greater possibility for volatility in the In this context, the role of CPM will
profit and loss statement (P&L), arising gain in importance because the main
from frequent changes in the mark-to- source of volatility is credit risk, which
market valuation of such instruments is also typically the single largest risk
under IFRS rules19. Although these type for most banks. As a result, most
issues can be addressed in numerous banks are expected to expand their
ways, each has its own complications. perspective on CPM.
19
Under IAS 39, derivatives, including credit derivatives, generally need to be valued at fair value and thus
have a direct impact on the P&L.
Credit Risk_printer.qxp 4/10/07 2:07 pm Page 29
derivative products from credit default side of the market (Figures 20 and 21). tions within the banking sector varies
swaps to synthetic collateralized debt The BBA observes that while banks between regions and between larger
obligations (CDOs) to tradable indexes. still constitute the largest market and regional banks.
participant as both buyers and sellers
While the banks are still the dominant of credit protection, two thirds of the Among the U.S. banks, five “dealer
players in the market, their share has derivatives volume of banks is now banks”—J.P. Morgan Chase, Citibank,
declined as hedge funds and other due to trading and a third is related to Bank of America, Wachovia, and HSBC
market participants increasingly take a their loan book. According to Fitch Bank USA—carry out 77 percent of the
greater share of both the buy- and sell- Ratings, the net sold and bought posi- credit derivative volume. These institu-
tions “house the vast majority of the
Figure 20–21: Buyers and Sellers of Credit Protection Market Share
notional exposure and virtually all of
the ‘protection sold’ volume. The major
Buyers of Credit Protection – Market Share securities firms and, to a lesser extent,
a few major Canadian banks, represent
2008 the bulk of the remaining notional
Type 2000 2002 2004 2006
(estimate) volume in North America….The other
Banks – Trading activities 39% 36% U.S. and Canadian banks that use
81% 73% 67% credit derivatives employ them prima-
Banks – Loan portfolio 20% 18% rily as a risk mitigant against exposures
Hedge funds 3% 12% 16% 28% 28% in their banking book.”21
21 Fitch Ratings, “Global Credit Derivatives Survey: Indices Dominate Growth as Banks’ Risk Position
Shifts” (Fitch Special Report Financial Institutions, Septembers 21, 2006) <derivativefitch.com>
Credit Risk_printer.qxp 4/10/07 2:07 pm Page 31
ing, no firm evidence exists on the • The party with the largest economic credit protection, could face some
frequency of such problems.22 However, risk may not be involved in the unique challenges arising from being
given a possible combination of a restructuring discussions. participants in the credit derivatives
continuing expansion of the credit • If there are multiple holders of credit market. For example:
derivative market, coupled with a risk through different credit deriva- • Traditionally, relationship lending
further weakening in the credit quality tive contracts, they will have differ- has been an important aspect of
of the corporate entities referenced by ent considerations—such as the commercial banking, and credit
CDSs and an eventual deterioration in amount and duration of the cover, derivatives may enhance bank-client
the credit cycle, debtors will likely be the events that may trigger it, and relationships with a positive impact
the reference entity in credit derivative the means of settlement—with on bank loan supply, which in turn
structures and the existence of the respect to the scope and timing of should lead to easier credit condi-
credit derivatives may have a signifi- their risk coverage. For example, the tions at lower rates. However, if a
cant impact on workout situations.23 debtor may find that the protection bank is a buyer of credit protection
buyer refuses to agree to amend- through credit derivatives, and if the
A number of new challenges face ments to its credit documentation, bank needs to restructure a loan
restructuring participants: such as a payment change or defer- with a borrower and prefers to reach
• The debtor, the protection buyer, and ral and changes to covenants that an amicable work-out, the seller of
the protection seller may all have would otherwise trigger a credit protection, such as a hedge fund,
different economic interests, and event. Or, the protection buyer may may not have the same incentive to
these interests may be affected by be unwilling to agree to the exten- achieve the bank’s goal.
different workout strategies. These sion of the maturity date beyond the • Commercial banks need to establish
different interests in turn may affect protection period unless a credit appropriate infrastructure and inter-
the structure and terms of any event has already occurred or the nal controls to ensure that client
proposed restructuring plans. extension itself qualifies as a credit confidentially and insider trading
• The existence of CDSs will create a event. Holders of protection can also rules are not breached by the trans-
greater challenge to building consen- be expected to weigh the benefits fer of information between the loan
sus in the early stages of distress in and risks of letting a credit event origination area and the credit deriva-
an attempt to restructure outside of occur, or in extreme circumstances, tive trading desk.
formal insolvency proceedings or to precipitating one.
enter formal proceedings with a • After a credit event, credit positions KPMG’s research indicates that new
well-developed reorganization plan. may settle and the number of and complex challenges could arise
Reasons include a lack of certainty interested players may change or during a corporate restructuring
as to who should be at the restruc- increase. These new participants will process where the debtor or subject of
turing table and partial or complete need time to get up to speed, which the restructuring is the subject of a
divisions in economic and legal rights. can lead to delays and perhaps revi- credit derivative cover. However, the
• In the early days of working out a sions and new compromises. extent of any effect will depend on the
problem credit, a debtor may not specific facts in each situation and the
know if it is a named reference New Challenges Facing details of the underlying arrangements.
entity in a CDS contract. Due to lack Commercial Banks24
of transparency in this market, a Commercial banks have been shifting
debtor may have difficulty determin- from traditional buy-and-hold exposure
ing who holds the CDS. This informa- business models to originate-and-
tion will not be in company records. distribute business models.
Additionally, the debtor will not easily Developments in credit portfolio
know how many times the credit management, including the use of
risk may have been transferred credit derivatives, are a significant
through the credit market. reason for this shift. However, in addi-
• Some parties with an interest in the tion to the challenges facing restructur-
restructuring may not want to partici- ing participants described above, the
pate in restructuring negotiations in commercial banks, depending on
order to avoid receiving insider infor- whether they are buyers or sellers of
mation. For example, a counterparty
to a CDS may wish to preserve its
option to trade its credit exposure. 22 INSOL Lenders Group, Credit Derivatives in Restructurings, Guidance Booklet (INSOL International,
Alternatively, a counterparty may 2006, London). The lending group also reports that there is no evidence “that CDSs have caused an
otherwise viable restructuring to fail.”
seek to buy up other claims of the 23 Murphy, E., Sarra, J., and Creber, M., “Credit Derivatives in Canadian Insolvency Proceedings: ‘The
debtor to create a strategic position Devil will be in the Details,’ ” Annual Review of Insolvency Law 2006 (Thomson Carswell, Toronto,
in the workout negotiations. 2006)
24 European Central Bank, Financial Stability Review, December 2006, www.ecb.int/pub/pdf/other/finan-
cialstabilityreview200612en.pdf; Cole, R.T., Felberg, G., Lynch, D., Board of Governors of the Federal
Reserve System, “Hedge funds, credit risk transfer and financial stability,” Financial Stability Review,
Special Issue Hedge Funds (Banque de France, April 2007)
Credit Risk_printer.qxp 4/10/07 2:07 pm Page 32
A critical success factor for the United Kingdom, and the United achieved by integrating the numerous
States) has given rise to an increased decisions required during the debt
the efficient management focus on debt management in interna- management process into one coher-
of sub- and non-performing tional retail banking. Advanced players ent decision tree with corresponding
loans—also known as debt have already implemented, or are in risk, profitability, and economic value
the process of implementing, “collec- measures accompanied by detailed
management—is decision tion scorings” to classify loans or decision rules. In addition to the usual
supported by accurate customers according to the expected credit risk metrics, customer value
measurement instruments success of particular collection activi- models play a crucial role in this
ties as well as to determine the most context. Moreover, the decision rules
along the entire debt appropriate collection approach. need to be defined in accordance with
management value chain. the bank’s business model and collec-
While these efforts are steps in the tions and recovery strategy.
Wolfgang Malzkorn, Peter Rindfleisch, right direction, they need to be
and Frank Glormann (all, Germany) extended to cover the entire debt Key Elements of Debt
explain how this goal can be achieved management value chain from the
using a decision tree based on occurrence of the first repayment prob- Management
advanced credit risk and customer lems to the stage when the loan or State-of the-art debt management is
value measurement techniques. customer is either returned to the more than just a reactive function that
performing portfolio or leaves the deals with “erroneous” credit deci-
The increasing number of sub- and bank’s loan book because the contract sions. Instead, it is an active portfolio
non-performing consumer loans in is terminated, liquidated, or sold. This management function for the sub- or
some major economies (e.g., Spain, comprehensive coverage can be non-performing part of the loan book,
which cooperates closely with the
Credit Risk_printer.qxp 4/10/07 2:07 pm Page 33
Each case calls for a clear decision model and measurement instruments that
support it. An efficient process that is compliant with legal standards and
combines in-house activities and outsourcing in an optimal way further underpins
the new vision. This process must be embedded in an organizational structure
that facilitates efficiency through functional specialization. Debt management
specialists need to be sufficiently trained and provided with incentives in accor-
dance with the principle of economic value creation as well as with the specific
debt management strategy. State-of-the-art information technology is needed to
support activities, including data gathering, communications, decision engines,
collateral management systems, and platforms for distressed debt sale. Finally, a
debt management strategy should be formulated and implemented, creating the
basis for all decisions and customer communication.
Four major decisions within the decision tree will likely be required: As illustrated in Figure 24, the objec-
• Should the bank launch procedures to cure the loan? tive at #1 is to decide whether the
• If not, should the bank restructure the loan, taking into account partial loan can be returned permanently to
write-offs and interest rate adjustments? the performing portfolio, preferably
• If not, should the bank terminate the entire customer relationship (or just without encountering any economic
liquidate the sub-performing loan)? losses, and which treatment ought to
• If so, should the bank enter liquidation and recovery procedures or sell be applied to achieve this aim. Key
the loan? success factors are the time horizon in
which action steps are taken (since
At each stage along the decision tree, appropriate measures and detailed the cure rate typically decreases
decision rules can be specified that help to evaluate the alternatives. within a very short period) and effi-
cient communication with the If the bank’s decision is not to restruc- The detailed rules that determine the
customer to identify the reasons for re- ture, multi-product customers will decision at this point will focus on
payment problems and arrive at a enter #3 (Figure 25), whereas (in most those metrics. Thus, in addition to the
mutual agreement, if possible. To cases) single-product customers will usual risk measures, customer value
support the decision that is to be made be directly routed to #4. measurement methods and principles
at this point, it is important to measure enter the picture. It is, therefore,
the probability of default or re-default The goal of #3 is to determine the necessary that debt management
of the customer (if cured). prospective relationship with the assume a customer perspective, rather
customer, based on default probabilities than the usual product-related view.
Then #2 comes into play if the decision of the customer’s other products, a
in #1 has been negative—that is, that general reassessment of the Finally, the goal of #4 is to determine
the loan cannot be returned to the customer’s debt service capacity, and whether selling the loan is more prof-
portfolio. The objective will then be to the customer’s value to the bank (infor- itable than liquidation and subsequent
determine whether the bank should mation that would also be needed if the recovery. This question will be posed
replace the non-performing loan with a bank ultimately decided to initiate only if the respective bank is in a posi-
loan that might be less profitable than collection and recovery procedures). tion to perform non-performing loan
the original but still a worthwhile Key success factors at this point are the (NPL) transactions in the credit
investment. Key success factors at this efficiency of the collection and recovery markets and if a suitable deal is
stage are a timely response and deci- processes (in terms of costs and recov- planned. At the same time, however,
sion by the bank as well as a correct ery amount), the appropriate collection banks of all sizes are increasingly gain-
assessment of the customer’s proba- strategy, the client communication to ing access to the skills necessary to
bility to (re-)default on the new loan. reach an agreement, and a correct enter into NPL transactions, mainly by
Relevant metrics at this point are: assessment of the customer’s value to sharing the use of relevant platforms
• Future debt service capacity of the the bank. with other institutions. Thus, the objec-
client, considering the payment char- tive of #4 is becoming relevant for an
Relevant metrics at this point are increasing number of institutions.
acteristics of the new loan
• Probability of (re-)default on the new • Future debt service capacity of the
loan customer’s other products with the
• Profitability of the restructured loan bank
• Expected recovery from a liquidation • Probabilities of default for those
of the original loan (if it is not products
restructured) • The customer’s present and future
value to the bank
kpmg.com
Contacts
Jörg Hashagen
Managing Partner Advisory
Global Head Advisory Financial Services
KPMG in Germany
+49 69 9587 2787
joerghashagen@kpmg.com
Daniel Sommer
Partner Advisory
Financial Risk Management Head of
Risk Methodology
KPMG in Germany
+49 69 9587 2498
dsommer@kpmg.com
KPMG Contributors to this publication include Ben Begin, Pia Evertsson, Frank Glormann, © 2007 KPMG International. KPMG
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Diane Nardin, and Carole Law. KPMG International provides no client serv-
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October 2007
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