Documente Academic
Documente Profesional
Documente Cultură
~[C~m|
K9C$G
CN-NG
ON SPECIAL PROMOTIONAL
94GA$/AC939K$94/
PRICE TILL 30th oct 2017
AC$K$//,N4
xmxmmmmx~~x
/~m~x~~x~m~|
2September 2017 www.varindia.com
www.varindia.com September 2017 3
AI #1 ONE CLICK ZERO 500M
MACHINE-LEARNING FROM TOP INDEPENDENT AUTOMATIC DETECTION PERFORMANCE IMPACT, BITDEFENDERS
ALGORITHMS POWER ORGANIZATIONS: AV-TEST, AND REMOVAL. EASY TO WITHOUT COMPROMISING POWERFUL CLOUD
OUR TOP DETECTION AV-COMPARATIVES USE, HASSLE-FREE. PROTECTION. PROTECTS OVER
TECHNOLOGIES 500 MILLION USERS
WORLDWIDE. 24/7
VOLUME XIX ISSUE 01 September 2017 PRICE Rs. 50 SUBSCRIPTION COPY NOT FOR SALE
Forcepoint announces
acquisition of RedOwl
F orcepoint has announced the
acquisition of RedOwl. This latest
milestone in Forcepoints strategy arms
customers with cybersecurity systems
designed for the reality of todays threats.
The world has fundamentally changed
and the way we think about security must
With 1.9 billion devices expected to get connected in India alone by 2023, the Indian IoT market is forecasted to secure 20 per cent of the global
IoT business ecosystem to reach nearly $15 billion in the next three years. In fact, by 2020, Indias Internet of Things (IoT) market will be positioned to
secure 20 per cent of the global IoT business, to reach almost $15 billion.
Internet continues to play a crucial role in helping people connect and thrive. According to the World Bank, for every 10-per cent increase in
broadband access, a developing country can see up to 2-per cent rise in GDP. Researches show that for every 10 people who get access to Internet,
about one person gets lifted out of poverty and about one new job gets created.
The Government is incentivizing new investment in related sectors, which will be unveiled in the New Telecom Policy in 2018. IoT will be generating
1015 million jobs in India with the adoption of IoT in the next few years and expressed governments activeness on the issue of 5G. With this,
enterprises in nearly every industry want to use the cloud to modernize and create new business opportunities.
It is an absolute fact that computers connected to Internet are vulnerable to cyber-attacks. Data breaches are on the rise and money in banks is at risk.
There is strong requirement for certified cybersecurity experts and professionals by corporates and organizations to protect themselves from hackers
and cyber crooks. Cybercriminals are now using highly advanced automation tools to deploy malware with much greater speed and scale. CISOs in India
can no longer rely on a manual approach in cyber defence as cyber-attacks have become automated, riding on escalating infrastructure trends in cloud
adoption and encryption.
The Indian telecom sector is going through a price discovery process. The consumption pattern indicates a demand for Internet usage, as long as it
is affordable and reliable. We have close-to 700 million people who are not connected. The Digital India initiative presents a unique opportunity to get
India online and spur local economic development. The Smart Cities story is still evolving and at a very nascent stage as it unfolds across the 100-plus
cities, which will further trigger the comparatively 1,000-plus urban clusters, will unlock a huge economic potential and likely help generate incremental
GDP growth.
A million-dollar question comes to my mind as to how India will become factory of the world. As of today, Chinas monopoly in the global
market, Japan has pitched in for making India the factory of the world. Japan is committed to Make in India. If Japans high-level technique merges
with Indias best human resources, the dream of Honble Prime Minister Narendra Modi will come true as he wants to see a mini Japan in Gujarat.
Secondly, Shri Narendra Modi showcased to the world that India was on the brink of major economic breakthrough on the basis of its demographic
dividend and growing technological and entrepreneurial culture.
Thank you for the feedback you have provided for the Channel Leadership Survey. And I want to express my appreciation to our readers and
corporate houses for their unstinted support for all the changes we are implementing and for having stood by us in bringing out this 18th Anniversary
Special Issue and making IT a success. I hope all of you will continue to reach out to us in the future also with your valuable feedback.
CONTENTS
Routers Recovery software
Uninterruptible power supply
Inktank printer
Anti-virus Control Systems Back-up
Business Intelligence PBX Systems Smartphones Enterprise Digital Rights Management
Digital camera
Dot-matrix printer Servers Ethernet Switches
Projectors
Enterprise Digital Rights Management PC Market Servers Anti-virus Business Intelligence
Survey
Graphic cards
Publisher: Deepak Kumar Sahu
MPS Multi function printer InkJet
Editor: S Mohini Ratna
Executive Editor: Dr. Vijay Anand
Copy Editor: C. M. Dutta
Graphic cards
Routers
Anti-virus 2017
Control Systems Back-up
Business Intelligence PBX Systems
Enterprise Digital Rights Management
UTM
Servers
Deputy Editor: Samrita Baruah Dot-matrix printer Recovery software
Business Intelligence
LaserJet Printer
Storage
Sub - Editor: Aparna Mullick
Art Director: Rakesh Kumar Control Systems Application Delivery network Routers
Anti-virus
Graphic cards
Network Administrator: Ashok Kumar Singh
Workstation Enterprise Surveillance
Multi function printer Control Systems Back-up
Manager-IT: Subhash Mohanta Thin Client
Application Delivery network Control Business Intelligence PBX Systems
Dot-matrix printer
Systems
UTM
Servers
Manager-SEO: Bidyadhar Behera Dot-matrix printer Recovery software
LaserJet Printer
Storage
BUSINESS: Enterprise Digital Rights Management
MPS Multi function printer InkJet
Dot-matrix printer
Commercial Manager: Amit Kumar Jha Servers
Application Delivery network
Graphic cards
Control Systems
Storage
Sr. Marketing Manager: Ashok Ranjan Dash
Circulation Executive: Manish Kumar
Routers
Anti-virus Control Systems Workstation Workstation Enterprise Surveillance
Multi function printer
Marketing Manager: Dipendra Kumar Thin Client
Application Delivery network Control
UTM
Business Intelligence PBX Systems
Dot-matrix printer
Systems
CORPORATE OFFICE: Application Delivery network
MPS Multi function printer InkJet
Storage
VAR House, A-84A/3 Rose Apartment, Paryavaran Enterprise Digital Rights Management
complex, Ignou Road, New Delhi - 110030 Routers Graphic cards MPS Multi function printer InkJet
Dot-matrix printer
Servers
Graphic cards
Tel: 011-41656383, 46061809 Anti-virus Control Systems Back-up
Storage
Email: edit@varindia.com Business Intelligence PBX Systems Hard disk Routers
drive Anti-virus Control Systems Workstation
Bangalore: Bureau office MPS Multi function printer InkJet
UTM50pg
Marketing Manager: S. Kamala kar
Correspondent: L. G. Swami
Routers
Anti-virus
Graphic cards Business Intelligence PBX Systems
Application Delivery network
Control Systems Back-up
MPS
D-103 G.F., Ashish JK Apartments Multi function printer InkJet
Storage
Business Intelligence PBX Systems
WOMEN POWER IN ICT 86|
Graphic cards
Thubarahalli Extended Road small Google empowering
Hard disk drive
Servers
RAH Infotech to distribute BSNL and Master SAP partners with KEC
Ipswitch products India launch K EC International
(KEC) has
I pswitch
partnered with RAH
has
GSP services partnered with SAP India
for its organization-wide
Infotech. RAH Infotech
will distribute Ipswitch I n order to promote
GST, Masters
India has entered into
digital
process.
transformation
IBM helps Metro Shoes to launch Netmagic HPE together with PwC
Digital Commerce Platform deploys NetApp to boost Future Cities
I BM has announced
that Metro Shoes
Ltd, Indias multi-brand
SolidFire at its H ewlett Packard
Enterprise (HPE)
has announced a new project
footwear chain, will be datacenters with PwC to jointly create a
launching a new Digital
Commerce
powered by
platform
Watson
footprint of 350 physical
showrooms, an expanding
N etmagic
announced that
the company has deployed
has Center of Excellence (CoE)
in Kolkata. Together, HPE
and PwC are capitalizing
best-in- class experience
to common citizens, said
Som Satsangi, VP & GM,
Customer Engagement brand portfolio and NetApps SolidFire all-flash on the Internet of Things Enterprise Group and MD
hosted on IBM Cloud. This changing customer scale-out storage system at (IoT) landscape to create India, HPE. By combining
would include IBM Watson preferences, Metro Shoes five of its datacenters in opportunities for city HPE technology solutions
Order Management and Ltd was facing challenges India, to support its Cloud administrators to optimize and services with PwC
Commerce for seamless in managing orders coming offerings with automated their assets and provide business strategy, process,
digital engagement. Working from multiple online and scalable guaranteed citizen-centric services. people and change
with IBM Business Partner platforms. In addition to application performance. HPE and PwC are capabilities, we are able
CEBS Worldwide, IBM its inventory management NetApps SolidFire is a working together to offer to help organizations
solutions will not only help challenges, Metro Shoes next-generation storage enhanced services, greater accelerate business and
drive superior customer Ltd needed to improve architecture that provides security and improved societal transformations,
experiences and new levels online presence for some enterprise IT businesses civic engagement to and derive greater value
of convenience but bring of their popular internal an access to agile, scalable, municipalities around the faster from their IoT
efficiencies to the supply brands which were getting on-demand storage world, intended to deliver initiatives."
chain. low visibility impacting infrastructure that delivers
With a countrywide overall sales. predictable, cost-effective
performance in the cloud.
Commvault now a part of Cisco
DigitalOcean and Karnataka Anil Valluri, President,
NetApp India & SAARC
Solutions Plus Program
Government to support start-ups said, For NetApp,
Netmagic is both a partner C ommvault
joined
has
Ciscos
Platformon Ciscos Global
Price List makes it easy for
a
D igitalOcean
has
Memorandum
signed
of
Under the agreement,
DigitalOcean will give
$1,000 worth cloud credits
and customer and we are
deeply committed to this
Solutions Program.
Commvault Data Platform
Solutions will be available
Cisco and its network of
resellers to sell and deliver
Commvaults market leading
partnership."
Understanding (MoU) for start-ups that are in Ciscos Global Price List data management solution.
with KBITS (Karnataka
Biotechnology &
being funded under the
governments initiative.
Wipro and Linux from October 2017. This
will enable organizations
Customers across the globe
can acquire and deploy
Information Technology
Services), Department
In addition, DigitalOcean
will organize knowledge
Foundation to make an accelerated
transition to a hybrid cloud
Commvaults solution to
meet their individual unique
of IT, BT and S&T,
Government of Karnataka,
sharing sessions called
learnups which will
to accelerate strategy using Commvault
software on Cisco
needs. The Commvault
Data Platform is available
to provide cloud
infrastructure and support
help start-ups learn about
recent technologies and
Open-Source hardware.
The availability
to deliver proven enterprise-
class data protection and
to start-ups enrolled with
the Karnataka Start-up Cell.
best practices from subject-
matter experts to help them Technology of Commvault Data management.
A dobe
has
Systems
entered
into a partnership with
institutions in India.
Dr Sandhya Chintala,
Executive Director, IT-
Wipro has identified
open-source technologies
as one of the strategic
services providers in India,
Indonesia, Japan, and
Singapore have joined its
Service, Worldwide are Red
Hat Certified Cloud and
Service Providers. In APAC,
IT-ITeS Sector Skills ITeS Sector Skills Council client themes to drive Red Hat Certified Cloud and some of the newest Red Hat
Council NASSCOM (SSC NASSCOM & VP - transformation across the Service Provider
NASSCOM) to NASSCOM, enterprise. Open source is p r o g r a m ,
catalyze the skills said, Skilling empowering enterprises to helping them
landscape in is a national foray into new areas such to better meet
India. According imperative for as cognitive computing, customers needs
to the company, India's youth to blockchain, hyper for cloud-based
Adobe and SSC achieve its highest automation, cloud and technologies.
NASSCOM potential and to analytics. Wipros dedicated Since its launch in Certified Cloud and Service
have signed a optimize India's Open Source Practice 2015, hundreds of cloud Providers include: Diadem
Memorandum demographic and Center of Excellence, and service providers Technologies Pvt. Ltd
of Understanding (MoU) dividend. We are happy to coupled with global have achieved designation (India); Indonesian Cloud
to jointly develop and associate with long-term advisory and consulting to deliver Red Hat (Indonesia), Mitsubishi
implement a sustainable industry leader Adobe and capabilities provide end-to solutions across the global Research Institute DCS
as well as scalable skill- share their expertise in end open-source solutions marketplace. Globally, Co., Ltd (Japan); Prodevans
based program for schools software-based training and and services to enterprises. 9 out of the 14 cloud Technologies (India), and
and higher education programs. service providers included STT Connect (Singapore).
F itbit has introduced workouts with new Audio Service, the first of its serve, purchase and access
CEO, Newgen Software on
a new premium Coaching sessions; expert. kind widely available in cloud services online. BT
OmniOMS CCM Suite 8.0
guidance and coaching paid Fitbit is also introducing the market. The platform, customers will be able to
release.
offering designed to analyze Guided Health Programmes called BT Personalised use the same platform to
Fitbit data and activity
level to deliver a custom
that provides step-by-step
guidance, personalized
Oracle Compute Management
System (PCMS) has been
consume or bring their own
digital services to market.
curriculum of workouts,
programs, content and
insights, educational tools
and rewards to influence
announces new designed to help companies
speed up time-to-market
PCMS offers more than
45 fully digitalized business
other tools tailored to your
specific goals. The first
positive behaviour change
and health outcomes.
enhancements for new digital services,
disrupt their traditional
support processes, such
as product management,
tools to launch with this Fitbits offering will grow to to its IoT Cloud business models and create
new ways to grow.
customer management,
user authentication, service
O
offering include a new Fitbit include advanced tools with racle has
Coach app, which rebrands a library of programmes PCMS is built on the management and billing
announced same proven and award and collections.
the current Fitstar Personal and workouts developed significant enhancements
Trainer app and combines
its popular dynamic video
with Fitbits Advisory
Panel.
to the Oracle Internet of
Things (IoT) Cloud. The
Strontium introduces NITRO
Acer expands Predator Gaming
offering now features built-
in artificial intelligence (AI)
Plus OTG Type-C USB 3.1
Arsenal with Powerful PCs
and machine learning that
powers Digital Twin and
Digital Thread capabilities.
S t r o n t i u m
Technology
recently launched NITRO
has
V
launched Polycom presentations with
Mware has technical professionals and Office 365, which allows Pano, the easiest way to the added benefit of
announced new developers. immediate access to current share content at work, interactive annotation and
versions of VMware VMware has a and historical data. regardless of location or white boarding features,
Fusion solutions and proven track record
device. Polycom Pano not seen in other wireless
the 10th anniversary of
delivering enterprise-quality
over the last 10 years of
delivering innovations
Epson launches allows up to four people content-sharing solutions.
in the same meeting room Polycom Pano simply
Windows virtualization on
Mac. VMware Fusion 10
in VMware Fusion for
the ultimate Windows
L1455 Inktank to simultaneously share, connects to any display and
contrast, and compare enables wireless content-
Pro, designed for technical on Mac experience, said
printer content side by side, from sharing from PCs, Macs,
E
professionals that want to Dave Grant, VP - Product
pson has any device, without the tablets, smartphones,
build, test and demonstrate Marketing, End-User
introduced its first hassle of juggling cables, and even live video. It
Mac, Windows and Linux Computing, VMware.
A3 size multifunctional pucks or dongles. Instead, is the latest solution in
applications on a Mac, will Fusion has evolved to
InkTank printer L1455 users can share ideas and Polycoms portfolio of
include advanced capabilities become increasingly capable
priced at Rs.70,899 in India. visuals of all types such intelligent collaboration
that continue to evolve for IT professionals."
L1455 has been specially as videos, live interface, solutions.
the solution to support
designed for corporate
F ujitsu has launched erox India has expand their inkjet media
spreadsheets, diagrams
new services announced the range to produce cost-
and charts to bring out
designed to ensure that launch of Xerox Trivor effective, higher-value
maximum detail and clarity
organizations can keep 2400 High Fusion Inkjet personalized jobs such
at A3+ size. The printer
their mainframes running Press that produces high- as direct mail, catalogues,
also supports copying and
long into the future. Fujitsu future expertise and quality results direct to magazines and colour
faxing.
Mainframe Managed career opportunities for
The L1455 offers PC-
Services deliver significant mainframe and data center
less operations via a 4.3
choice and flexibility via technologies. This aims
colour touchscreen LCD,
a modular portfolio of to maintain and develop
media card slots and includes
services, methodologies, essential skills, passing on
USB ports for flash drives.
expertise and solutions expertise to a new generation
The printer also comes
to support mainframes, of experts who will be able
equipped with a full suite
including Fujitsu BS2000 to keep mainframe systems offset coated paper on books. High Fusion Ink
of connectivity features
and VME, plus IBM z up and running long into the Trivor 2400, removing is specially formulated
that includes Ethernet, Wi-
Systems. the future. The lineup the need for intermediate to optimize printing and
Fi, Wi-Fi Direct and USB
With this, the company of Mainframe Managed coating processes, primers drying on offset coated
2.0. It enables the user
has also established an Services is available directly or added hardware. media, including matte,
to print directly from the
Enterprise Platform from Fujitsu. Pricing varies The Trivor 2400 silk and glass stock from
phone through the printers
Services (EPS) Academy, according to services High Fusion Inkjet Press 60 to 250 gsm, up to 250
wireless connectivity.
helping to ensure provided. allows print providers to feet per minute.
Netgear brings two dual-band COAI to form 5G TP-LINK makes Deco M5 available
Wi-Fi Routers for home India Forum TP-Link
announced
has
the
N ETGEAR has
introduced R6080
and R6120, two fast Dual
SAARC, NETGEAR. The
brand-new routers from
NETGEAR pack a 3-in-1
T o
Indias
strengthen
position
for use and deployment of
availability of
M5 Whole-Home Wi-
Deco
Fi Systems. It is a mesh
Band AC1000 and AC1200 bonanza for home users, 5G technology, COAI has networking solution that
Wi-Fi routers for home that announced the formation provides seamless wireless
deliver Wi-Fi speeds up to of the 5G India Forum. internet coverage and retailer, HSN and other
700 mbps and 900 mbps, The Forum aims to bring comprehensive security retailers online and in
respectively. together the different via TP-Link HomeCare. stores.
To take advantage voices of the Indian With built-in antivirus Deco M5 systems
of higher broadband Te l e c o m m u n i c a t i o n s , and malware protection offer an impressive line-
bandwidth being offered by Mobility & Connectivity powered by Trend Micro, up of built-in security
telecom service providers ecosystem in order to Deco M5 provides a truly features. It provides exploit
and to support newer become the leading secure whole-home Wi-Fi and malware protection,
generation AC force in the development system. Currently available powered by Trend Micro,
devices, home of next- generation as a three-unit multi-pack, along with an SPI firewall,
users must communications. Deco M5 Whole-Home device access control and
upgrade their Wi- Rajan S. Mathews, Wi-Fi systems may be secure remote control of
Fi routers to dual band Director General, COAI, purchased from leading the network via the TP-
technology without burning combining performance, stated, The 5G India Forum entertainment and lifestyle Link Deco mobile app.
a hole in their pocket, price and value in one will serve as a strategic
said Marthesh Nagendra,
Country Manager, India and
attractive solution, he
added.
national initiative which
will address key concerns
Indus Towers enhances efficiencies
of all stakeholders, seek
with Oracle Taleo Cloud Services
Telenor India and Huawei conduct inputs from private, public,
small and large companies,
I ndus
has
Towers
announced
proud to partner with Indus
Towers in their journey
trials of Lean-BCCH technology to meet the challenge of
making 5G a reality in India,
deployment of Oracle Taleo towards technological
T
Cloud Services to streamline excellence. We are
elenor India additional investment. at globally competitive
its recruiting processes confident that with Oracle
and Huawei The observation reveals timelines synergising with
for faster recruitment and Taleo, Indus Towers will
Te l e c o m m u n i c a t i o n s that spectrum efficiency the world.
better collaboration in the not only be able to increase
India have announced improved up to 30% after
successful trials and tests
of revolutionary Lean
LEAN BCCH trial and the
GSM KPIs are comparable
ERICSSON cloud. The Oracle Taleo
Cloud Service enables
the overall efficiency of the
employees but also ensure
BCCH solutions in India.
A technology standard
even after re-farming of
1.4MHz spectrum out of
introduces new Indus Towers to identify
and recruit top talent to fill
that they are connected on
a real-time basis. Oracle
designed to address 5MHz. The solution is 5G offering specific telecom industry
needs and delivers insights
aims at fuelling Indus
Towers business objectives
spectrum scarcity and
broaden the future of NB-
IoT ecosystem, Lean BCCH
supported by advanced
technologies and features
which helped to control
E ricsson
introduced a new
radio product, AIR 3246,
has to continuously improve
talent acquisition efficiency
in an efficient and effective
manner, said Shailesh
and effectiveness. Singla, Sales Director,
can enable Telenor India interference and ensured for Massive Multiple Input We are extremely HCM, Oracle India.
to offer affordable mobile the best utilization of Multiple Output (Massive
broadband (MBB) services
to customers without any
frequency channels in
GSM.
MIMO). AIR 3246 is a
complement to Ericssons
Ixia Launches IxLoad-Wireless
AXILSPOT launches series of
global 5G radio offering
and sports both 4G/
Test Solution for Cellular IoT
Managed and Unmanaged
LTE and 5G NR (New
Radio) technologies and
is Ericssons first 5G NR
I xia has announced
IxLoad-Wireless, a
high-performance Long-
connectivity,
have infrequent
and
data
transmission. A low volume
Switches connectivity.
The launched series
radio for frequency division Term Evolution (LTE) test
solution for cellular IoT-
of such devices would have
a minimal impact on todays
A
duplex (FDD).
XILSPOT has includes in small Business- enhanced Machine-Type LTE networks. However,
According to the
rolled out new Unmanaged Switches the Communication
company, this launch
comprehensive series of products are ASP-UG4, (eMTC) and
will enable operators
managed and unmanaged ASP-UG8, ASP-UG16 Narrowband
especially in metropolitan
switches comprising of and ASP-UG24. In Edge IoT (NB-IoT)
areas to bring 5G to
11 cutting- technologies. These
subscribers using todays
edge switch technologies are new
mid-band spectrum and
solutions, Third-Generation
boost capacity in their
offering 5 Partnership Project
LTE networks. Ericssons
to 48 ports (3GPP)-defined and
5G Platform includes
for varied will help manage the density according to Ericssons
three previously launched
requirements expected with IoT and lay Internet of Things Forecast,
time division duplex
of enterprises. the foundation for 5G. 70 per cent of wide-area
(TDD) radios capable of
The industry-leading Switches, the products Cellular IoT provides IoT devices will use cellular
supporting 5G and Massive
switches are scalable, secure launched are AS-MG8, wireless communications technology in 2022, and
MIMO, as well as core,
and feature rich, designed ASP-MG8, ASP-MG16, for devices and applications the number of cellular IoT
transport, digital support
for high-performance and AS-MG24, AS-MG24-L3 that need low-power and devices will surpass mobile
and security elements.
enterprise-class network and AS-MT48-L3. wide-range communication phones in 2018.
Canon India flags off its roadshow SPARKLE Dassault Systmes launches 3DEXPERIENCE
C anon India is celebrating
20 successful years of
on ground would ensure answering
all queries to amplify the companys
on WHEELS Roadshow for SMEs
operations in India, and has
commenced a 50-city roadshow,
themed SPARKLE. This
relentless commitment towards its
target audience. This one-of-its
kind series of roadshows will also
D assault Systmes has
announced the launch
of its upcountry roadshow
and industrial manufacturing
companies.
The demonstrations capture two
showcase is conceptualized for help consolidate Canons footprint 3DEXPERIENCE on WHEELS overall themes From Design to
and dedicated to the resellers across regions in the country as a to connect to manufacturing hubs Manufacturing capturing aspects
supporting the Consumer System digital imaging leader, offering one in South and West India. of product design on CATIA,
Products outreach in the country. stop printing solutions.
PACKS
PLENTY
OF OOMPH
- LAPTOP
Lenovo 2017. All rights reserved. Lenovo, the Lenovo logo are trademarks or registered trademarks of Lenovo.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries or both.
www.varindia.com June 2017 19
!
"
#
$%
&
'
%
(
)
$
*
%
$"
+,-)./),01
,
) )%
When NVIDIA invented the GPU in 1999, it caused a paradigm shift in the computer industry. To help
developers learn what was possible in an emerging new world of gaming, NVIDIA taught them how to
build products to maximize the technology and make games more compelling for users. The GPU had
been on the market for only a few years when research scientists began exploring a non-visual use
for its powerful programming elements - executing complex computational tasks. To support these
efforts, NVIDIA released in 2006 CUDA, a parallel computing platform and programming model
that enables dramatic increases in computing performance and significantly expands the industries
that can benefit from using this technology.
In our offices around the world, NVIDIAs multilevel support for developers is integral to
our day-to-day business. We provide them with diverse resources, including courses in parallel
programming; enhancement tools for debugging, performance and testing; access to highly
skilled engineers and specialists who provide custom services and co-design industry-specific
applications; and financial support in the case of university researchers in various scientific
disciplines. Additionally, we have established robust mechanisms for communicating with, and
facilitating interaction among, developers through targeted discussion forums and conferences. We
have learned from two decades in the business the importance of listening closely to what developers
want and need. Our world-class designers continually work ahead of the curve to develop products that
will contribute to customers success and push new standards of creativity, usability and sustainability,
cites Vishal Dhupar, Managing Director South Asia, NVIDIA.
The video game market revenues touched $99.6 billion in 2016, and NVIDIA GPUs are vital in helping to
underpin its success. Its support for game developers includes code samples and utilities, best practices, support for its 3D Vision technology, tools to
create physics effects, rendering enhancement for PCs, and an authoring framework that allows artists to create high-level, dynamic systems without any
programming. NVIDIA also work directly with game companies to help them optimize the power of their GPUs.
The NVIDIA Partner Network brings together all those who collaborate to inspire and delight customers with world-class visual computing
solutions. Together with its partners NVIDIA works through the end customers to tackle the most challenging problems from cancer research to
quantum physics and allows millions of gamers to immerse themselves in hyper-realistic virtual worlds.
In todays age of the always on customer, CMOs need to be comfortable in operating in a data-driven,
customer- centric, multichannel world. If CMOs want to be successful in their role, they have to evolve
from being custodians of the brand to being true business partners in driving growth. One of the key
reasons of success as a marketing function at SAS is its absolute alignment to business goals and
revenue metrics.
As marketers today, we have access to unprecedented amounts of data and at SAS, we have
been relentless in our efforts to foster a data-driven culture that relies on analysis to develop,
execute & measure our initiatives. By leveraging the capabilities of various SAS analytical tools,
we have effectively transformed ourselves to be in a strong position to strike a balance between
art and science, and are able to provide insightful direction and attribute marketing investments
to business success. Also within marketing, we give each other the permission to fail. We have to
take risks if we are going to stand out in the market there is no way around it. So my job today,
is to create the right environment for people to experiment as opposed to an environment that
knows exactly what its doing because its been tried before, says Kunal Aman, Head of Marketing
- SAS Institute India.
SAS reinvests more than 25% of its annual revenue in R&D for fostering innovation and staying
ahead of the curve. Thats the reason SAS has been able to come up with innovations such as SAS
Viya, an open, cloud-ready analytics platform, which was cited in The Forrester Wave: Enterprise Insight
Platform Suites, Q4 2016, in which SAS was named as the only leader. Even in the space of the much talked
about Machine Learning Solutions, SAS earned the highest scores in a recent analyst report across all three categories - current offering, strategy and
market presence.
In this connected world, I dont believe organizations can survive, much less transform without the right partnerships and solution providers. Who
and how many you end up selecting to partner in your journey may depend upon your specific business priorities but each partner will probably bring in
something unique which is critical to the success of the transformation journey. A trusted partner will possess a strong understanding of your industry,
breadth and depth of products/ services, a keen ability to marry a digital solution to your business problem & a track record of innovation. Working
together with the right partner can help enterprises execute on a digital transformation strategy faster and at lower cost while giving them a competitive
advantage, sums up Kunal.
2017 is a milestone for LG Electronics in India. It marks the celebration of its 20th anniversary in the
country. LG has always stuck the right chords with the Indian consumers and taken unique steps to make
their aspirations a reality.
Today our consumers dont recall us just as a brand, but as a trusted partner that has been an
integral part of making their lives better. We emerged as the most-attractive brand as per the TRA
Research, which is based on brand trust and brand attractiveness. As a brand, LG has not just
sold products, but the dream of a better and more convenient lifestyle to the Indian consumers.
Our consumer-centric offerings cater to the consumers needs and preferences well and heart
touching CSR initiatives for societal betterment has been the success mantra for LG. Some of
LGs noble achievements in the recent past have set the brand a leap ahead of the others, says
Amit Gujral, Chief Marketing Officer - LG Electronics India.
LG created a Guinness World Records feat for its #KarSalaam initiative which was launched
at the start of the year. The initiative involved the whole nation to come forward and send in their
good wishes for the Indian Armed Forces for their undying spirit of bravery and service to the
nation. It also included a donation of 1 crore INR to the CRPF Welfare Fund. With this campaign,
LG broke the Guinness World Records by getting more than 150,000 unique handwritten messages
from the Indian citizens.
Another noteworthy initiative from LG this year was rolling out of the noble Hunger Free India
campaign. This campaign aims to create awareness amongst individuals, businesses and organizations
towards fighting the issues of hunger and food wastage in India. The campaign aims to change the basic
thought of how food generally is disposed off without a second thought. LG consumers will now pledge to preserve food and ensure that it reaches
the hunger-stricken.
Besides these initiatives, LG is a pioneer in bringing new technologies and constantly supporting all the efforts that are revolutionary in their
approach. It is working on aligning its systems with the latest developments, to bring an improved system of buying for its consumers.
Data empowers marketers and gives organizations power during pointy business discussions. In my
view, the most successful marketers are those who know the value of analytics. This goes far beyond
measuring return on investment, share of voice, reach, engagement, market share or market growth
although all of these remain important. Our success mantra has been to increase our customer
knowledge over the last one year, in the SMB segment. Many organisations pursue greater customer-
centricity. Certainly, at Lenovo we see this as a high priority, says Bhaskar Choudhuri, Director-
Marketing, Lenovo India.
Due to its focus on building customer information and reaching out to customers with a
dedicated telemarketing engine, Lenovo gained a 5.5% YTY share in the SMB Segment in CY
2016-17 in India (as per IDC Shipment report). An example of Lenovo moving to customer
centricity is its own voice of the customer (VOC) project in India (and in Japan), in which it
analyses customer comments in social media channels and forums, and share the insights with its
customer engagement and product development teams. Every month this means we have around
700,000 customers giving insight on how to make our products and services better, asserts Bhaskar.
In a Forester paper commissioned by Lenovo and SAP in January 2016, on average 70% of data
within companies goes unused. Organization must continuously watch and listen to their customers and
prospects. That means both data and analysis drive the definition of the customer engagement experience. It
applies to your products and services, the way you engage with your customers, and in the way those who talk to customers interact with them (from
the CEO through to the customer care technician). Listening for opportunities to discover how customers experience the same from your competitors,
or new entrants coming to market, are valuable in reviewing your own approach, he sums up.
The success mantra of Dell EMC in 2016-17 has been hinged around 4 key pillars -
A strong and experienced team with a positive and open attitude - The people at Dell EMC are
its greatest strength in terms of delivering value to customers and partners in this environment
Ability to look beyond traditional business horizons and drive marketing innovation this includes
the companys powerful messages, innovative marketing vehicles and a high-performing marketing
mix
Marketing by numbers anchoring its marketing programs to drive on strong business
outcomes and keeping every element of a campaign (segmentation, targeting, outcomes)
fully measureable and accountable
Distilling its vast product portfolio into messages - these messages can be easily
consumed and absorbed by its target segments combined with making its messages easy
and customer-centric
Our campaigns start with looking at any situation with the customer-first lens. Listening and
understanding the customer helps us tailor, target and personalize our message. It is also important
to drive the sense of agility in everything because digital and its impact on businesses in India today
is immense and every business is rapidly transforming today. This diligence on every campaign around
what we say, whom we say it to and how we say it determines our messaging, targeting and
marketing vehicle mix. Our choice of the marketing vehicle mix is geared towards driving superior efficiency
which enables maximum returns for our investment in terms of both dollars and resource time, says Srihari
Palangala, Director, Marketing, India - Dell EMC.
Dell Technologies has a vast portfolio of products and services across the three pillars of IT, workforce and security transformation for organizations.
While the portfolio is vast, it is important that it be complemented adequately with partners for a holistic outcome for its customers. These partners
deepen geographic and vertical reach, integrated services, customer fulfilment, and technology capabilities offered to customers. Dell EMC also has
a powerful partner program that has been widely accepted and welcomed by partners across India. This combination has helped its reach across the
country as new pockets of growth emerge among tier-2, tier-3 markets beyond cities.
Kingston has transformed from being a small garage store in 1987 to become a multi-billion dollar
conglomerate. The 30 Year journey has been rather exciting as it expanded its portfolio, initially with Flash
based products like USBs, and eventually positioned itself successfully as a lifestyle technology brand.
Being the forerunners in the industry and having invested in upcoming technologies, Kingston has
built audience interest for its product categories. It has designed promotion and educative campaigns
for various segments of the market, which helps them make sense of the new age technology and
understand the prowess that Kingston and HyperX bring to the board rooms and market.
Our success mantra could largely be attributed to delivering a best-in-class quality proposition
to the customers at a value price, cites Vishal Parekh, Marketing Director, Kingston Technology
& HyperX India. This includes not compromising on After sales services. We have been
successful in transforming our challenges into healthy relations tailoring sales and marketing
strategies and a healthy communication model defined by the audience. The success has been
possible majorly with the team efforts and internal collaborative strategies which led us to be
creative and innovate more ways to bring value to our consumers and partners. We are elated and
extremely proud to be part of one of the rare success brand stories in the world.
For Kingston, understanding the Indian Market and requirements is its key trait. We were the
pioneers of the DDR4 technology at a time when the industry was adamant on the older DDR3, again
invested in the SSD business when others found it infeasible. Being with Kingston for over 10 years, one
thing is clear that the brand works the smart way and this itself gives it an edge, says Vishal.
Listening to audiences and most importantly to the Channel partners, Media, Corporates, Alliances, and
end users to create a stronger product and brand name has been very instrumental in taking the brand to where it is today. Vishal personally has been able
to break the traits of the growth in four distinct areas expertise, leadership, business and personality that has helped Kingston achieve new heights.
In other words, Kingston has been a partner for quite a lot of enterprises and brands to help them make valuable decisions and improve the business
productivity. It has helped businesses become digitally mature to improve organizational agility and customer experience. With Kingstons knowledge
and expertise, businesses can manage a smooth transition and become future proof.
We are living in the cloud generation powered by a fundamental shift in the way enterprises, employees
and customers use technology - a time when critical data, applications and infrastructure are shifting from
behind the firewall to running on the cloud. Cloud security therefore, has emerged as one of the key
priority as it continues to challenge CIOs.
In fact, according to Symantecs ISTR vol. 22, CIOs have lost track of how many cloud apps
are used inside their organizations. When asked, most assume their organizations use up to 40
cloud apps when in reality the number nears 1,000, points out Ganesan Arumugam, Director
- Partner & Commercial Sales, India, Symantec.
As Indian enterprises embrace cloud applications and infrastructure, they require security
technologies built for this new cloud-based environment to gain the upper hand on adversaries.
Symantec is enabling this transition to the cloud generation through stronger protection, greater
visibility and better control of critical assets, users and data.
Symantecs Integrated Cyber Defense Platform unifies cloud and on-premises security to protect users, information, messaging and the web,
powered by unparalleled threat intelligence. The Integrated Cyber Defense Platform includes the industrys most comprehensive cloud security solutions
to govern access, protect information, defend against advanced threats and protect workloads as they move to the cloud, says Ganesan.
There has been a huge shift seen in organizations business strategies of late. Before, it was clear that
businesses focused on enhancing the overall customer experience and most organizations moved to
engage big data and analytics to derive deeper insights. But today with the sophistication of cyber
threats and increasingly complex data privacy laws and regulations, business leaders must be tackling
these challenges head-on to stay ahead in todays competitive economy.
We believe that we are now in the sixth wave of automation the automation of decisions.
Artificial Intelligence (AI) and Machine Learning (ML) will take center stage in the year ahead
and enable businesses to automate processes and drive information-driven decision making in
a more scalable way, says Mark Micallef, Vice President, Asia Pacific & Japan Cloudera.
Cloudera aims to deliver an end-to-end scalable big data solution built on an Open Source
platform targeting several industries to enhance customer insights, detect cyber threats and
anomalies, maintain compliance with the latest industry regulations and to accelerate business
technology roadmaps.
Clouderas mission from the very beginning was to help companies quickly and easily gain value
from their rising volumes of data and to do things that werent possible before. To accomplish this,
Cloudera has focused on building a strong partnership network in the region so that its solutions can
reach a wider customer base and benefit more people. Recently, it announced a partnership with Tech
Data in ASEAN to offer an end-to-end, ready-to-use solution to drive turnkey Smart City and IoT projects
across ASEAN. Other solution providers like Qlik, Talend, StreamSets, Securonix and Informatica are built
on top of the Cloudera platform, making it easier and faster for customers to solve their business problems.
We also believe in continually deepening relationships with customers that have entrusted us to help derive value out of their data. In India, we
have enabled organizations like Airtel, NxtGen and YES Bank to develop customized campaigns for consumers and manage data, collect and manage
growing volumes of data in one centralized, secure and fully governed platform, says Mark.
As an Open Source company, education, upskilling, and knowledge sharing have always been part of the Cloudera ethos. Since 2016, Cloudera has
launched BASE (Big Data Skills Enablement), an industry-led ecosystem that is designed to groom a future workforce of data professionals.
Sophos has grown both its network and its endpoint business faster than the market growth during
fiscal year FY17, ended March 31st 2017. It has done this by remaining steadfast to its channel first
commitment to build products and programs that drives business for its partners. Sophos now has a
channel ecosystem of more than 30,000 partners worldwide. In addition, Sophos has continued to
innovate to provide customers with next-generation endpoint and firewall protection that is required
to protect against todays sophisticated threats.
The channel has a critical role to play in helping Indian businesses through digital
transformation. To add real value, partners will need to act as a trusted advisor, understanding
the unique challenges and threats of each organization. It is imperative for them to drive
innovation that delivers customer needs, learn from feedback and always strive for excellence.
In addition, with todays global economy it is important that as trusted advisors, they understand
the regulations that govern data protection for citizens in any country that their client might
operate such as GDPR which governs data protection for citizens in the European Union, says
Sunil Sharma, Managing Director sales for India & SAARC, Sophos.
IT security in India has evolved as the most sought after discussion in the industry and until
recently there have been several triggers to it. Last year Sophos Labs analysed the attacks that happened
all over the world and predicted some of the threat trends -
Financial infrastructure at greater risk of attack - The use of targeted phishing and "whaling"
continues to grow. These attacks use detailed information about company executives to trick employees
into paying fraudsters or compromising accounts. Experts expect attacks on critical financial infrastructure to
continue in 2017.
Destructive DDoS IOT attacks - Cybercriminals will find it easy to extend their reach because there are so many IoT devices containing
outdated code based on poorly-maintained operating systems and applications with well-known vulnerabilities
Shift from exploitation to targeted social attacks - Cybercriminals are getting better at exploiting the ultimate vulnerability - humans. Ever
more sophisticated and convincing targeted attacks seek to coax users into compromising themselves.
Todays hyper-competitive business landscape is rapidly organising itself around the customer. More so
because the internet and evolving distribution models have changed the way consumers discover, engage
and relate to brands. What once depended less on data and more on psychology and creativity now
relies on both. This is most exciting times for CMOs as they are experiencing a shift in the technology
and are being as creative as they can.
Marketers are innovating with their strategies to approach new customers, engage with existing
and potential customers and finally creating a brand perception to retain them. Our resolve to
offer best in class customer service will only help us in creating better relationship with our
customers, states Dipti Singh, Head Marketing & Communications - Emerson Network
Power.
She further continues, At Vertiv, this year is the most promising year for us to get identified
as the new independent entity from the Emerson umbrella. And now as challenges and demands
grow, marketing continues to find better ways to help strengthen its brand positioning, recall,
mindshare and image. Our portfolio spans power, thermal and infrastructure management products,
software, services and this year Vertiv team could roll out events across these solutions. Being an
integral part of the company, marketing served as the centrifugal force to drive more than 100 events
in a span of 9 months from its launch on Dec 2nd 2016.
Marketing managers are typically responsible for the brand image today. Being inherited with strong
views, they view the business holistically, working closely with other departments and ensuring that marketing
activities are connected to wider company goals and objectives. The onus lies on them to ensure that every customer is attended with utmost priority
providing the best solutions be it in-person interaction at events, digital platforms, press releases, advertising, ATL promotions, e-mail marketing,
schemes, offers and many more.
We are witnessing an era of disruption, with technology progressing and evolving at a faster rate, organizations are taking initiatives to be on top of
the game. With government announcing initiatives like providing 24x7 electricity by 2019 or moving towards a cashless economy has widened horizons
for companies like Vertiv to be a part of rapidly emerging technologies. Even the need to increase storage capacity, big data generation, and the strategy
of companies to expand by establishing local datacentres are propelling the demand for datacentres across the country, concludes Dipti.
Customers seek solutions for their challenges. Product and Services companies are expected to focus
on building innovative solutions to address their pain points. CtrlS Datacenters achieved enviable growth
fundamentally driven through innovative services and solutions and global expansion to address the
needs of markets spread across the continents.
While customer acquisition is a key focus for every business entity, ensuring timely delivery
of services (within the defined quality parameters) has been a key to our customer success, post-
sales services support, pro-active and timely resolution of issues have led to a healthy NPS
score reflecting high customer satisfaction reflecting their loyalty to us, asserts B S Rao, VP
Marketing, CtrlS Datacenters. The Mantra at CtrlS has been to design innovative solutions,
customizing solutions to the help our customers overcome their business challenges thus
allowing them align technology and business in line with their organizational goals. Lastly, we
ensure customer delight through automation and process driven post-sales support and strict
adherence to committed SLAs. This has helped us achieve industry lowest customer Churn, 40%
YoY revenue growth and an enviable EBITDA.
As a CMO, Raos role has been that of a Change Agent, focused on Marketing Transformation,
working closely with the CEO/Board, crafting customized strategies focused on enabling growth,
achieving company objectives (enhanced brand performance, brand awareness) in alignment with
stakeholders both internal (CEO, Board, LOBs etc) and external (Customers, Alliance Partners,
Regulatory Agencies, Analysts etc) with a 360 degree engagement and 3C approach (Consult, Collaborate,
Calibrate). Metrics based approach, leveraging marketing analytics for forecasting, optimizing, making informed
decisions has helped the company maximize its success.
CtrlS had to initially cope with multi-cultural, localization of messages, positioning, differentiation across Indian Ocean, South East Asia, APJ, Middle
East, Americas and Europe by leveraging digital platforms, offline marketing tactics to make inroads into the minds of prospective customers through
localized (customized) tactics and strategies. But with time everything started falling in place and the company is today positioned as Asias largest Tier-4
Datacenter company and the worlds 1st Tier-4 Cloud Player (Cloud4C) with Global Footprint across 17 countries (40 countries by 2019).
Western Digital believes that the customer is the king and brands that understand their customers
needs will succeed. For us, the India market is important and our investments in the country continue to
be strong. We have a very strong R&D center based out of Bangalore. Our association with the media
industry has given us a big impetus this year specifically in the Indian market. Last year we collaborated
with Clean slate productions and Fox Star Studio for the movie, Phillauri and continued the
association this year with Fox Star Studio for the Siddharth Malhotra and Jacqueline Fernandez
starrer, A Gentleman Sundar, Susheel, Risky. This has helped manifold the brand in increasing
its penetration into a new segment of media and entertainment. Digitalization is away forward
for this industry and the entertainment business has generally been a front-runner in adopting
new technologies. Western Digitals association with Fox Star studio is a long standing one and
has led an innovation march in the entertainment business. Understanding these technologies
and predicting the trends and sectors is critical for any business to grow and expand, explains
Kinny Nayyar, Marketing Head - India & South Asia, Western Digital Corporation.
One primary focus for Western Digital now is on strengthening its team and creating a pillar to
pillar strength in India to ensure that it has a very strong core built, thereby creating a robust value
system for the customers.
Kinny asserts that the role of CMO is changing day by day because of the evolving technology. They
play a major role in acquiring customers today and contemporary marketing is getting redefined by the use
of technology. From acquiring customers to giving them an unforgettable experience, technology has become
a game changer and an enabler for ensuring better business practices. For CMOs today, listening to customers has become one of the key ingredients
shaping their success in connecting brands with customers.
Marketers used to initially rely on the traditional marketing tools, however, customers today go through different stages of the buying process,
enabling a stronger understanding of the customer which is more important than ever before. Today, brands are looking at innovative ways to engage
with the customers so that they feel comfortable making the purchase whenever they are ready. As the customer market is becoming more complex,
brands are struggling to simplify and survive. It is best to create a quality, personalized experience for each customer, sums up Kinny.
Recently, there has been a surge in banking transactions across various digital platforms resulting in a
lot of confidential data flow, an easy access for hackers looking at monetary gain or creating large scale
disruption. As the country is moving towards digitisation and a cashless economy, the threat landscape is
also rapidly evolving, especially across the financial and BFSI segment. Organisations and customers
vulnerability to data and security breach in the new economy is expected to rise. From a business
standpoint, there is a huge potential in the current market for global security experts like Trend
Micro to address the challenges of enterprises, opines Nilesh Jain, Country Manager- (India and
SAARC) - Trend Micro.
There is a whole new market for IOT (Internet of Things), which has created a new
ecosystem and a new threat landscape. Trend Micros investments today are on the users side
and on the deployment of cloud technology. Also, network functions are being virtualized. And
so it feels that Trend Micro has to be in sync with the technology changes, as hackers can exploit
the new threats and these include the main areas of research.
From endpoint to gateway to data centre and the cloud, Trend Micro offers software and services
that target the specific needs of enterprises. It offers solutions to meet the demands of small and big
enterprises from various sectors. Cloud and networking are one of the key focus areas of Trend Micro.
Recently, it invested in Next Gen Endpoint security, Breach Detection System, Endpoint Detection and
Response, Security Information & Event Management and Identity & Access management. Its flagship
product, Deep Security provides solutions secure software defined security network environment.
The Trend Micro Smart Protection Network, which powers its market-leading solutions, contributes to high
customer satisfaction, which in turn generates opportunities for Trend Micro complementary solutions. Trend Micro delivers market-leading security
solutions that address three important and expanding business opportunities - User Protection; Hybrid Cloud Security; Network Defense.
We have structured our channel strategy to deliver better solutions to enterprises; overall in India and APAC. We help the channels service their
customers better, because in the end it helps us yield better results in business. Retaining customer in this volatile market is difficult, but we aim to
achieve it by attending to our customers requirement proactively, says Nilesh.
NetApp believes that Intensity is better than Extensity which means instead of spreading
resources over multiple messages, choose the best story and invest all resources in it. For NetApp, the
best story is Flash (due to the most complete and differentiated portfolio in the industry) and it has
duly invested in it.
We are the fastest growing flash vendor globally; growing faster than the market with over
$1B of annualized revenue. In India too, we have frequently attained #1 position in terms of
market share. Of course, its marketing that acts as the headlights of an organization and guides
to whats the next best bet towards success. For instance, all data suggested that All Flash will
be in excess of 50% of the external storage market by CY2020.Therefore, since we had the
obvious advantages of Flash in terms of power, cooling, density and reducing prices, it made
sense for NetApp to bat on the front foot and move the battle away from legacy leaders; to fight
with this new approach. The results speak for themselves. We are increasingly the predominant and
preferred All Flash brand of choice in enterprises and our QoQ and YoY growth is amongst the
highest in the market, says Parag Amalnerkar, Marketing Leader, India & South Pacific NetApp.
On digital transformation, Parag cites that each enterprise must undergo digital transformation to
remain competitive. To do so, they should first and foremost define milestones with clear KPIs supported
by adequate market expertise to help outline and measure these goals. Secondly, the enterprises need to focus
on the best of both technology and talent a convergence of in-house and partnership skills that will aid this journey. And last but not the least, this
transformation has to be CEO led but driven by the CIO.
One of the main focuses last year was to position DIGISOL as a major Made in India brand, giving
importance to locally manufactured products. Today DIGISOL has emerged as a string 'Made In India'
brand in the Indian Networking market which is today flooded with other foreign brands, especially
Chinese that are slowly killing profitability in this space.
We want to establish ourselves as an Indian brand. We have technology and infrastructure to
do that and that makes DIGISOL different from other brands. We wanted to make it a pull brand
from a push brand and therefore, we wanted to make sure that our channel knows DIGISOL very
well and they are confident to sell the products. We have seen good growth in wireless market
after the massive marketing and promotion activities, comments Mandar Joshi, Head Channel
Business - DIGISOL Systems.
As per IDC, 2016 report, Digisol is among the top four brands in wireless products for unit
shipment. Last fiscal year was good for DIGISOL as it emerged as a strong player in home and
SOHO segment and got good mind and market share for broadband routing. It also did good
business in wireless segment and is now amongst the top brands in Wireless.
With advent of Digitisation, mobility and social media consumer awareness is increasing and is
also reflecting in consumer buying behaviour. Digisol realizes that in todays time, the brand presence
on digital media is a must. The presence on online channel increases the visibility of the products and
some customers who see the product online call the offline stores for products. In other words, online
visibility brings business to the traditional channel as well. Nowadays it is essential to be online to maintain
the presence online that is a must for maintaining the brand image as well.
We have big focus and budget to promote DIGISOL brand on digital media. While advertising in print media remains a part of our promotion,
we will be very active on social media front on sites such as Facebook, Twitter, LinkedIn, etc, sums up Mandar.
As CEOs continue to strengthen and normalize their leadership teams, temporal roles will either fall out
of fashion or be calibrated to drive the key digital, data analytics and customer programmes in 2017. It
will be no surprise that traditional and functional roles such as the Chief Marketing Officer and Chief
Financial Officer will evolve, and new customer and business-centric functions will emerge.
Jezmynn Koh, Director of Communications - Commvault APAC gives away some top tips for
business leaders to deliver business value to their organizations using data -
A License to Innovate: Data Driven Decisions throughout Organizations
Organizations must tap into their greatest assets their employees to win in a customer-
led and digital-centric market. A data-driven mindset and collaboration through the entire
organization is the key to success. Insights from one department can be used to shape another,
as case in point. Customer patterns, employee lifecycle, turnover rate can be used to co-relate
with employee benefits and incentives from the finance team. For instance, when using data
gleaned from sales performance, sales compensation needs to be tied to attainable metrics of
success every quarter, to ensure a consistent level of business delivery, employee satisfaction and
engagement.
Upskilling and Development: Preparing Leaders for the Future
When organizations continue to invest in employees, development of new skills that allows them
to cope with the transformation of roles and job scopes is also crucial. Workshops, skill development
programmes, and grassroots initiatives are all important in boosting morale, also allowing businesses to reduce
turnover and build a strong company culture.
Go Your Own Way: Build Your Own Talent Acquisition Capabilities
Another key to success is finding your own talent. Most organizations rely on agencies and recruitment managers to find talent, but using data
internally could yield better results. Building your own talent acquisition capability is a viable solution, using data-centric tools to start building a
proactive sourcing engine which can identify and cultivate talent ahead of an opening, instead of always running behind.
This is particularly crucial in a period of hyper growth, where it is extremely important to have a strict process in place to ensure there is consistent
cultural measurement. In such times, there is always a temptation to hire rapidly, but it is important to screen candidates for culture fit, have them
embedded in the company culture so as to become meaningful contributors to it.
McAfees focus as one of the largest pure play cybersecurity players has been to be torch bearers for
the industry. We have been leading the way to promote awareness through all our marketing efforts and
sensitize consumers as well as enterprises about evolving security threats. Awareness prompts readiness
and owning this onus has been a major imperative for McAfee. We also engage with our stakeholders
and customers on a regular basis because cybersecurity has now moved from a back-office reality of
IT into the boardroom. Since Cybersecurity is a complex domain, we are also constantly working on
how we can simplify the message for it to resonate with a wider audience since its something that
concerns everybody. This has been our success mantra leading to many major achievements in
2016-17, explains Rupa Roy, Head of Marketing, APAC - McAfee.
Owing to India being the hotbed for growth, its one of the fastest growing markets for
McAfee in APAC. The company has been growing in double digits over the last several years
and it expects to continue that trajectory across public and private sector. As a testament of this
growth, McAfee in India has partnered with approximately 49% of ET 500 and aim to cover 60%
of ET500 companies, with an overall target to increase the customer base by 20%.
Additionally, building on established ongoing relationships with leading OEM manufacturers like
LG & Samsung, McAfee now also associated with one of the leading consumer electronics company
Micromax. With these marquee partnerships, it has successfully expanded its security footprint in
India.
McAfee believes that any organizations digital transformation needs a connected architecture to share
intelligence and orchestrate security operations in real time. Rupa explains, When a house is being built, a
number of factors are considered. All these factors are considered as standalone and as a whole i.e. how they would impact other considerations.
Example, a bigger drawing room could mean a smaller kitchen. Digital transformation can be considered on similar lines where security is inherent and
not an afterthought. Isolated products create coverage gaps, impair visibility, sap budgets, and leave incident responders dealing with targeted attacks,
scrambling and reacting.
To enable such industry leading collaboration, McAfees Open DXL leverages the McAfee Data Exchange Layer (DXL) that enables unprecedented
collaboration in an open, real-time system.
A happy customer is always easy to engage and retain, hence eScans major focus is always to provide
a seamless service that helps increase customer satisfaction. Our single mantra for success is customer
satisfaction with over the moon product experience. In our constant endeavour to achieve the same,
we strive to improve these two aspects of the business continuously. One achievement I can speak
of is when we were able to provide a highly customizable security solution or one of our valued
customers in quick time, which in turn help them execute the projects seamlessly, says Rajat Sahu,
Head of Marketing eScan.
Apart from that eScan also made its strong presence among the IT channel with higher
satisfaction level that helped it to grow its channel network to more than 8300 active partners
across India.
As mentioned, one of eScans key mantra for growth is customer satisfaction and great
product experience. Our constant effort towards building a channel friendly culture as well as stay
ahead with global standard product quality helped us gaining market share across the business and
consumer segments. We also constantly stay engaged with our customers& partners through various
forums and platforms to reach out and resolve any problem at its budding stage. That has helped us
garner the leadership position, at par with many international players, reiterates Rajat.
According to Rajat, digital transformation is here to stay and though it might be complicated but it is
inevitable for any enterprise to survive the change and grow. Digital Transformation not only empowers
the enterprise to increase its speed, efficiency, agility but also adds to profitability and faster growth. Digital
transformation is the backbone of every business it becomes crucial and critical to safe guard the business and confidential DATA secure but also makes
the business services accessible 24 x7 for the customers, points out Rajat.
Hence, a robust and strong IT policy will help organisations harness the powers of digital while making it agile to the times of change and faster
growth.
Data empowers marketers and gives them the power during pointy business discussions. In the views of
Sriram Gopalaswamy, Head of Commercial Marketing Lenovo, the most successful marketers are those
who know the value of analytics.
This goes far beyond measuring return on investment, share of voice, reach, engagement, market
share or market growth although all of these remain important. Our success mantra has been to
increase our customer knowledge over the last one year, in the SMB segment. Many organisations
pursue greater customer-centricity. Certainly, at Lenovo we see this as a high priority, points out
Sriram Gopalaswamy, Head of Commercial Marketing Lenovo.
Due to its focus on building customer information and reaching out to customers with a
dedicated telemarketing engine, Lenovo gained 5.5% YTY share in the SMB Segment in CY
2016-17 in India (as per IDC Shipment report).
An example of us moving to customer centricity is our own voice of the customer (VOC)
project in India (and in Japan), in which we analyse customer comments in social media channels
and forums, and share the insights with our customer engagement and product development
teams. Every month this means we have around 700,000 customers giving insight on how to make
our products and services better, he says.
In a Forrester paper commissioned by Lenovo and SAP in January 2016, on average 70% of data
within companies goes unused. Organization must continuously watch and listen to their customers and
prospects. That means both data and analysis drive the definition of the customer engagement experience.
It applies to your products and services, the way you engage with your customers, and in the way those who
talk to customers interact with them (from the CEO through to the customer care technician). Listening for opportunities to discover how customers
experience the same from your competitors, or new entrants coming to market, is valuable in reviewing your own approach, says Sriram.
Sify invests in making a difference to the lives of all those that the brand touches be it Customers,
Shareholders, Employees, Partners. We call it Relationship Marketing. We maximize the time we invest
across various touch points and gather insights constantly to address the needs of the ecosystem.
Our 360 degree customer outreach strategy gives us deep insights on enterprise buying behaviours,
customer journey mapping, in addition to the broader technology shifts and whitespaces therein.
Media being the biggest catalyst of change and change-makers, has helped us share our POVs and
strategic positioning in the market, with industry peers across Print and Digital, explains Arvind
Saxena, Group Marketing Head - Sify Technologies Ltd.
Sify Technologies has built a knowledge-sharing community of Thought Leaders over the
past 1 year that supports each other with rich insights on technology best practices across
industries. The fact that we are on Gartners Magic Quadrant for the fourth consecutive year
reinforces our standing as a leading service provider. Enabling customers on their transformation
journeys has helped us maintain high satisfaction scores among our 8500+ customers, says
Arvind.
In the past year, Sify introduced additional layer of services with the intent of helping enterprises
scale rapidly. In the network space, its offerings such as SMACnet and Managed WiFi service have
ascended from enterprises requiring workforce collaboration in an era of hyper-connectivity. Similarly,
its WAN Transformation solution enables a unified cloud based network management replacing the hassles
of managing disparate networks and vendors. Sify has been a leading player in Applications such as SAP,
helping enterprises with their ERP transformation.
To re-define their business from both a strategic as well as a technology standpoint, Sify partners with its customers for ideas. In verticals like BFSI,
it has been able to lay the groundwork for firms to enable seamless digital transactions, payment gateways and fintech start-ups along with new forms
of technology based insurance models.
2016-17 has been a year of Customer Delight coupled with industry recognition for its work in the space of Product Innovation and Business
Impact from leading industry analysts and publications. Being crowned the Business Superbrand of the Year and CIO Reviews Most Promising
Data Center Solutions Provider, Microsofts Cloud Partner of the Year among a slew of other awards is a testimony to the increasing confidence of
its customers and partner community. The trophies were for us, but our gratitude is for our customers, asserts Arvind.
With the growing number of tools available to aid marketers in understanding consumer behaviour
at a faster rate and a deeper granularity, the digital space is constantly evolving. Due to this evolution,
marketers across multiple industries are still not in the same wavelength when it comes to understanding
the potency of digital technology and the changes it can engender.
Netmagic places significant emphasis on the importance of digital and marketing analytics that
will help us to shape, execute and support the growth agenda while delivering on our customer
promise. Our digital marketing strategy drives a successful lead-generation tactic that is targeted
to meet several criteria. Our actionable leads are primarily generated through search engine
marketing (SEM), Social media advertising, email marketing, direct email, events or trade shows,
and so on. Few of the key ones are
Reaching a specific audience of our target customers;
Generating and tracking a large numbers of marketing qualified leads for the company;
Creating funnel of sales qualified leads
Measuring the costs and ROI.
Moreover, companies are increasingly deepening their customer relationship by leveraging
what they know about a given customer to personalize offerings. We engage them vide customer
round tables, surveys, and promotion through media and analyst reports. We organize our customized
customer forums or events to learn more about their requirement and accordingly feedback to our Sales
and the Product Development team, explains Prasenjit Roy, Senior Vice President & Chief Marketing
Officer Netmagic (An NTT Communications Company).
Netmagic today is at the tipping point of leveraging the mobility and disruptive technologies to enable clients to implement truly Digital IT. It has its
unique identity, position play and specialization in Hybrid IT the management of complex IT environments including multi-cloud scenarios by a single
solution provider. Moreover it is the only end-to-end infrastructure Solution Provider who can act as a one-stop shop for needs pertaining to Multi-
Clouds, Dedicated Hosting and Managed Services. Its continued investment in efforts and innovation of its services line has not only been appreciated
by its customers, but also by several CIO and analyst communities.
To acquire customers, the first thing is to know the requirement of the market and the consumer. You
then need to create value for the consumer through innovative offerings that fosters a virtuous cycle of
improvement.
In the past year we focused at capitalizing on new cloud and collaboration capabilities to power
digital transformation projects, says Yuki Uchida, VP & CMO - Ricoh India Ltd. Our strategy was
to respond to changing market conditions and customer needs through secure access to apps, data
from any device or in the cloud and streamline complex workflows with the help of advanced
document management platform.
During 2016, Ricoh had put development focus on bringing new user experience in its
cloud application, RicohDocs 3.0, an office automation platform that enables users to manage
all unstructured content & automate all business processes with absolute ease. At the same
time, we listened to various customer needs and brought many business process workflows such
as Expense Reporting, Travel Authorization, etc. incorporated into the application. Ricoh will keep
focusing on delivering the easy-to-use and effective solutions for customer needs, says Yuki.
He further continues, Ricoh is well known name when it comes to imaging solution and IT
services. But we still need a long way to go to position ourselves as a leader in cloud application area.
With our new business proposition, Empowering Digital Workplace, we will improve workplace by
using innovative technologies & services hence enabling individuals to work smarter. We will continue
focus on the user experience and effective and efficient workflow, which save both time and money for
the customers. Once we develop the workflow, we will release it as packaged solution for the customers who require the similar needs to widen our
application coverage and customer base.
On the topic of digitization, Yuki opines that in this era, enterprises need to transform their existing business processes and models. They are looking
for the right partners and service providers who can help them easily adapt to the change and harness the power of innovative technologies like IoT,
cloud, mobility, big data, unified communications, etc. The success of the partnership and the customers is rooted in factors like increased productivity
and business efficiency, enhanced customer experience and engagement, managing security threats and drive revenue and growth across geographies.
Vodafone Business Services (VBS) takes an insight-driven approach to marketing that puts a lot of
emphasis on understanding its customers, their business priorities and challenges, and partnering with
them in their journey towards achieving key milestones.
One of our most successful and award winning marketing initiatives last year was the Ready
Business campaign designed specifically for the Small and Medium Enterprises. Based on the insight
that SMEs are keen to leverage technology to digitalize and scale up their business but need a
trusted partner to help them navigate through this journey, we designed this marketing initiative
which starts with a Ready Business Survey to assess how digitally ready they are, and then
through a consultative approach Vodafone helps them identify the right solutions to meet their
business ambitions. So far, we have conducted more than 2 Lac surveys (through both digital
and face to face method), which is one of the largest done for SMEs in India. This has further
led to mapping the right business solution for the customers, resulting in a significant impact on
sales. The Ready Business campaign has won multiple awards including the Effies India and Aegis
Graham Bell Marketing Innovation award, says Monalisa Sahoo, Senior VP Marketing, Vodafone
Business Services.
One of the key growth drivers for Vodafones enterprise business is the SME segment that has
delivered about 30% growth year-on-year. VBS has moved from a sales approach based on offerings, to
a vertical propositions approach i.e. creating solution packages tailor-made for specific industry verticals
like hospitality, manufacturing, construction, ITeS and more. The focus therefore is on customer needs with
customised solution bundles. This, combined with the Ready Business survey specially designed for SME, has positioned VBS as an industry leader for
this segment. In fact, we have won Frost & Sullivan ICT award for SMB segment for 2 years in a row, she states.
VBS is aggressively adopting a digital approach for customer engagement to deliver an omni-channel experience to its customers. Some of these
initiatives are -
Self-care customer portals for multiple services: For higher control and transparency to customers
Digital adoption to enhance internal processes: For delivering reliable service
Deployment of analytics: Optimizing customer experience with front-end offerings and enhancing back-end processes
While acquiring customer is an important aspect of business, engaging with them on a regular basis is
crucial. Understanding customer needs, connecting with them, and aligning business processes to deliver
desired output that meet their needs is the key to fostering a long term vendor-customer relationship.
With the accelerating pace of change, the role of marketing in an organization has also broadened and
is more aligned towards business growth. While marketers continue to reach out to their market place
through traditional medium, it is imperative to also adapt to newer trends which encompasses use
of digital platforms which has almost become voice of the customers these days.
In today dynamic market place, strategic & focused marketing plays an important role as it
provides for competitive edge and leads to long term success of the organization. In the process
it is essential to analyze market conditions, customer buying pattern, take a note of external
environments that influence markets like economic, cultural, political, and then accordingly
device a strategy that will help meet both short-term & long-term company goal. At D-Link, we
have a multipronged strategy to reach out to both distribution network as well as end-consumer.
Throughout the year we connect and engage with channels/re-sellers/LFRs/eCommerce partner
and empower them to address growing demand for D-Link networking devices. Similarly we reach
out to end consumers through various informative and innovation campaigns to update them on our
latest products/solution offerings. Our marketing approach includes a mix of tradition media like print,
and new age digital platform like social media that aims to foster a long lasting customer relationship,
says Anoop Jarial, VP Product Marketing, D-Link (India).
D-Link realizes the importance of a sound & effective customer engagement strategy. With its marketing
campaigns in the past, and also as it moves forward, D-Link seeks to extend its innovative networking solution to the masses as well as business
enterprises and help differentiate the brand positioning basis the product & service offerings.
At D-Link it is our unique positing & brand reliability that has helped D-Link retain market share across different product segments. We continue
to be undisputed leaders in Wireless & Switching. D-Link is certain to carry forward the success in future. The present government focuses on driving
the country's economy and digital infrastructure has broadened the horizon for brands like ours, and we look forward to being a part of nation building
process in this digital era, says Anoop.
Epson is a customer-centric organization and believes in adapting its business model to suit the growing
consumer demand. Constant technological advancements coupled with increased adoption of IT
amongst consumers is ensuring that expectations are ever changing. Key to these expectations are lower
costs and higher efficiency. The consumer is no longer willing to accept what is thrown at them by
manufacturers.
At Epson, our belief is to always innovate and offer revolutionary products that appeal to the
changing needs of people, reminds Tushad Talati, Director - Brand & Communication, Epson
India. Our biggest achievement was to secure the No.1 position in the Inkjet printer market
(by Volume in addition to Value) in Q1 as the market leader in terms of Unit share for the first
time ever. Epson captured 42.9% of the Inkjet market by Volume. Epsons Value market share
(where we have been No. 1 for a few years now) increased to 51.8%. We now have an amazing
2 million InkTank printer users in the country, a landmark we recently crossed. More and more
number of people are realizing the value Epson InkTank printers provide over cheap cartridge
printers, he says.
As per IDCs latest Hard Copy Peripherals (HCP) Quarterly market report for 2017 Q2, Epsons
Inkjet market share is 34.4% as per volume &47.4% as per value. In the projector category, Epson
is the No.1 brand as per the latest data published by FutureSource Consulting, registering a consistent
growth with 29.7% market share in terms of unit shipments. In POS printers and DMP, Epsons share is
in excess of 50% and we are the clear No. 1 brand.
In achieving all these, a CMO plays a crucial role, in the way he performs the marketing function. CMOs
have a larger role as the representation of the customer across companies as they respond to significant changes in the marketplace. There are huge
and tectonic shifts taking place in marketing at the moment. The consumer and his/her expectations are evolving with mind boggling rapidity. The
consumption of media has changed and keeps changing constantly. The CMOs role is evolving constantly and with the growing focus on Digital,
its imperative for CMOs to keep themselves abreast of latest trends in the Digital space and the ever evolving consumer. Companies must focus
on broadening the role of marketing in general and the CMOs in particular. They should be entrusted with playing a more active role in shaping the
companys public profile, helping to manage complexity, and building new capabilities within the marketing department, Tushad concludes.
The role of CMOs has marked a significant transition from a Marketer to a Business enabler over the
years. Today, a CMOs major responsibilities include business consistency, creation of new revenue streams
and the companys internal and external positioning. There are many factors that influence the success
of a CMO but in my opinion Conviction, Leadership and Trust are the three major parameters that
determine a successful CMO.
In the span of over 13 years, I have identified numerous business prospects for Rashi Peripherals
and its stakeholders. In my capacity as a Vice President, Sales & Marketing, I focused on identifying
new growth opportunities that commensurate with the objectives of the organization. It is said
that Innovation is a key to success. I have driven many innovative marketing campaigns, which
were highly applauded in the industry, says Rajesh Goenka, Vice President, Sales & Marketing
- Rashi Peripherals.
He further continues, Robust and loyal channel base is very critical criteria for an
organizations success. I conceptualized innovative channel programs like ARP (Authorized Rashi
Channel program) and RSI (Rashi System Integrator program) to build a strong and committed
channel ecosystem. These programs were highly appreciated among partners and enabled Rashi
Peripherals to have one of the most loyal channel base in India. In fact, a survey conducted by GFK
in 2013, assert our commitment towards partners. In the survey, Rashi emerged as a strong relationship
oriented organization with high scores on channel friendliness and partner involvement.
Rajesh also conceptualized special programs for partners families such as NSC certificates for their
childrens education, gifts to their spouse, and foreign tours. My foreign trip programs way back in 2001 were
one of the first in the industry, where we took almost 100 partners to Star Cruise and 60 partners in Tokyo, which was unheard during those days, he
says.
Rajesh takes a lot of pride to say that irrespective of market conditions Rashi Peripherals has marked a consistent growth of 25% percent CAGR
over the last 15 years. Apart from being instrumental in this fascinating growth journey, Rajesh has extensively worked towards representing Rashi
Peripherals as a holistic IT solution provider company with a more diverse and balanced product portfolio. Today, we have a healthy mix of Component
business (23%), PC business (25%) and Mobile business (about 25%). I can vouch that no other distributor in the world can have such a balanced
portfolio. I consider this as my one of the biggest achievements as a CMO, he sums up.
An innovative product/solution is at the heart of any brands relationship with its customers. Dells
innovation to consistently deliver solutions that match varying user needs has been instrumental in
defining the trust it has built with customers over the years. It is this innovation around which
customer engagement is built. Product innovation, accessibility across various media, sustained
conversations, and extended support beyond the point of purchase, come together to create a
cushion of trust between the brand and its consumers, says Ritu Gupta, Director, Marketing,
Consumer & Small Business - Dell, India.
She further continues, While our products are the focal point, sharable content and
content around the Dell brand also feature as a part of our content strategy. Dell delivers
consumer campaigns through the year, which are crafted to cater to various audiences based
on their unique technology requirements and usage patterns. Our campaigns engage with
various user groups including students, youth and young professionals to encourage the use
of the PC for the fulfilment of personal and professional aspirations.
Dells most recent initiative Dell Aarambh, a pan India PC for education initiative, was
born out of an in-depth evaluation of the consumers attitude towards the personal computer
and the role it plays in their lives.
As a technology brand, Dells users are always scouting for information they can use in their
day to day lives. Social media, as a tool offers extensive reach to interact - listen and respond, with
its audience. The customers, for whom it builds innovative technology solutions are Dell's brand
ambassadors. A business is successful when it delivers a compelling value proposition to its customers. A comprehensive marketing strategy
enables customers to wholly understand this proposition. No consumer brand can make an impact on its target audience without winning a
certain level of the consumers trust. A well-crafted strategy not only builds customers trust but also ensures that the relationships between the
brand and its customers is sustained.
Our belief in understanding our customers needs enables us to deliver technology that can transform their lives. This fulfilling relationship
ensures that our customers see us not just as an enabler, but as a technology companion who can complement their capabilities and can maximize
their achievements, concludes Ritu.
CP PLUS is a market leader in CCTV surveillance in India with more than 40% market share. We have a market penetration unlike any other. With
more than 6500 partners and system integrators spread across the country to provide service, CP PLUS has managed to reach the remotest nook and
corners with a strong customer base, reiterates Anupam Sah, senior marketing manager - CP Plus India.
Despite being a relatively new industry, the surveillance industry comprises of both the organized and the unorganized sector. While buyer behaviour
is steadily changing, one thing remains constant the value that a brand brings to the table. Being a customer oriented company has kept the company
moving forward through the competition. Be it through better products or improved service, we always try to bring more value to our customers which,
I believe, should be the most important criteria for any brand, says Anupam.
Survey
Uninterruptible power supply
Inktank printer
Anti-virus Control Systems Back-up Smartphones
Ethernet Switches
2017
Business Intelligence PBX Systems Enterprise Digital Rights Management
Digital camera
Dot-matrix printer Servers
Business Intelligence Servers
LaserJet Printer
Multi function printer Enterprise Surveillance
Workstation Solid State drives
Thin Client Enterprise Surveillance
Projectors
Enterprise Digital Rights Management PC Market Servers Anti-virus Business Intelligence
Graphic cards
MPS Multi function printer InkJet
Routers
Anti-virus
Graphic cards
Control Systems Back-up
Business Intelligence PBX Systems
Enterprise Digital Rights Management
UTM
Servers
Business Intelligence
LaserJet Printer
Storage
Dot-matrix printer
Systems
UTM
Servers Recovery software
Dot-matrix printer
LaserJet Printer
Storage
Enterprise Digital Rights Management
MPS Multi function printer InkJet
Dot-matrix printer
Servers
Application Delivery network
Graphic cards
Control Systems
Storage
Routers
Anti-virus Control Systems Workstation Workstation Enterprise Surveillance
Multi function printer
Thin Client
Application Delivery network Control
UTM
Business Intelligence PBX Systems
Dot-matrix printer
Systems
Application Delivery network
MPS Multi function printer InkJet
Storage
Dot-matrix printer
Servers
Graphic cards
Anti-virus Control Systems Back-up
Business Intelligence PBX Systems Hard disk Routers Storage
drive Anti-virusControl Systems Workstation
MPS Multi function printer InkJet
Business Intelligence PBX Systems UTM
Routers
Anti-virus
Graphic cards Application Delivery network
Control Systems Back-up
MPS Multi function printer InkJet
Storage
Servers Routers
LaserJet Printer Anti-virus Control Systems Back-up
Business Intelligence PBX Systems Servers
Multi function printer Graphic cards Hard disk drive Application Delivery network
Technology is growing in leaps and bounds, we, on the occasion of our 18th Anniversary special issue of
VARINDIA, have attempted to outline the major trends across the IT spectrum, where we have drilled down
into the segments which have shown how technology is getting transformed through the enablers called
VARs. In the eighteenth year of VARINDIAs Annual Channel Leadership Survey (CLS), our endeavour
will be to present the feedback of thousands of solution providers, who casted their votes and recognized
vendors in the categories of partnership, support and product innovation. The winners will be felicitated at
the Star Nite Awards 2017, which is slated to take place on 3rd November, 2017 in New Delhi. The survey
focusses on the emerging technologies and contemporary product evolution (hardware / software / services)
by technology vendors for addressing the needs and challenges of todays customers.
Globally, data consumption is continuing to grow exponentially with emerging technologies, such as
Cloud Computing, Internet of Things, Machine to Machine, Virtual Reality and Artificial Intelligence. In
India too, applications such as Aadhaar-based e-payments, e-authentication and e-commerce are growing
manifold, transforming the everyday life of
citizens. In this increasingly hyper-connected
world, there is a need for new, dense networks
Fujitsu
HPE HP Inc Fortinet NVIDIA Trend Micro D-Link Symantec Huawei
CSS Corp
eScan
NetApp
McAfee VMware
Canon
based on extremely high data speed and low- DellLenovo
EMC HP Inc
NVIDIA Commvault Sophos
Citrix
response time. Netgear LG Vertiv Cloudera Juniper Networks
Hitachi Data Systems Cisco ForcepointNetmagic
D-Link
Lenovo D-Link
Vertiv
Huawei
D-Link Sophos
VMware
There is also a global challenge around Kingston Citrix NVIDIA
Symantec
NVIDIA CSS Corp Hitachi Data Systems
HPE VMware
McAfee NetApp
Corp Dell EMC
Vertiv
cybersecurity everyone is asking the same HP Inc Netmagic Trend Micro HP Inc
NVIDIA CSS
Canon VMware Lenovo
eScan
Dell EMC Huawei Sophos
CSS Corp Trend Micro Netgear
question: can the world get better at cybersecurity? Juniper Networks
Cybersecurity impacts every connected device at McAfee Huawei Netgear Huawei
home and at work, every server, every network, VMware Juniper Networks
CSS Corp
every cloud, every sensor. Cyber-crooks are ready Cisco Forcepoint Netmagic
Lenovo
NVIDIA CSS Corp
Vertiv
D-Link Sophos
VMware Juniper Networks
HP Inc
HP Inc
Netmagic Trend Micro
Hitachi Data Systems
CSS Corp
McAfee VMware D-Link
NVIDIA Lenovo
To complement the efforts, the Government HPE HP Inc
CSS Corp
Huawei
has taken some concrete steps on Data DellLenovo
EMC
NetApp
Cisco
Sophos
Protection Framework for India. The Ministry
Hitachi Data Systems
Cisco ForcepointNetmagic
NetgearLenovoLG Vertiv Cloudera Dell EMC
Juniper Networks
D-Link
D-Link Juniper Networks
of Electronics and Information Technology
Vertiv
Huawei
D-Link Sophos
VMware
Kingston
NVIDIA
CSS Corp Hitachi Data Systems
HPE Huawei
McAfee NetApp
Corp Dell EMC
Vertiv
NVIDIA CSS
HP Inc
headed by the former Supreme Court Judge, Canon
HP Inc Netmagic Trend Micro
VMware Lenovo
VMware
eScan
DellLenovo
EMC HP Inc
Commvault Sophos
Citrix
NVIDIA
Juniper Networks
Hitachi Data Systems
Cisco
NetgearLenovoLG Vertiv Cloudera
Juniper Networks
Netmagic
D-Link
The recently introduced GST regime has Forcepoint
D-Link
Vertiv
put the countrymen under One Nation One Huawei VMware D-Link Sophos
Kingston
Citrix
Symantec
NVIDIA
NVIDIA Hitachi Data Systems Huawei HPE
Tax administration. The reform is aimed at McAfee NetApp CSS Corp
HP Inc VMware Trend Micro NVIDIA CSS Corp Dell EMC
HP Inc
Vertiv
Netmagic
Canon
VMware
Lenovo
bringing in transparency in taxation with a
eScan
We strongly believe in, and fully endorse, the role being played by technology in transforming everyday
life. The kind of security technologies and principles we follow today are a far cry from those required.
However, if new-age technologies become mainstream, it would disrupt the normal course of information
sharing and bring about an unprecedented change in the security world. We will continue to transform
everybodys life by giving technology updates for delivering smarter and secure networks.
modernizing Data Centers, integrating Public cost savings solutions for both home and offices, penetration of smart phones and mobile apps on
Clouds, empowering the Digital Workspace and points out Tushar Sighat, Executive Director the rise, consumers want to be connected all the
transforming Security. & CEO, D-Link (India). time inside or outside of the building. This has
D-Link is in the forefront when it comes Business Enterprises are looking to adopt led to one critical connectivity need that is W-Fi.
to delivering efficient technology solution that technology/architectures that provide them an Wi-Fi is of course ubiquitous and it is currently the
offers the latest & best in networking domain. ability to be agile and scale up or scale down as dominant form of in-building wireless technology.
D-Link helps both businesses and customers per their business demands, says Vivek Sharma, We believe that Wi-Fi and cellular technologies are
Connect to More. Our enterprise solution enables Managing Director of Lenovo Global complementary rather than substitutes for one
organizations to connect to their customers; while Technologies India. The Software Defined another. Ultimately there will be a co-existence of
our consumer range lets people to connect to Datacenter today provides alternatives to business Wi-Fi, other unlicensed technologies and licensed
their friends, family and a plethora of experiences. to adopt architectures such as Hyper Converged spectrum especially inside buildings. Managing
D-Link continues to lead the networking industry Infrastructure that bring together the compute, spectrum to minimize network performance
with innovative products that provide high- storage, network all into a single appliance of issues remains a mission-critical concern, says JN
performance and cost-effective products to sorts and facilitate a build as you grow model with Mylaraiah, Director, Sales Enterprise Business
deliver better connectivity, security, efficiency, and extremely simplified administration & operations for India & SAARC.
management. Adoption of such software
defined solutions is also becoming the business
differentiators between those that have and those
that have not.
Being a pure play IT security Solution and
product developer, eScan has been constantly at
the cusp of growth with the ever evolving cyber
threats. IT security is the corner stone of any IT
Infrastructure that facilitates business continuity
needs a robust security solution as an integral
part of business continuity in a connected world.
We as the security solution developers have been
continuously building and strengthening our
technology that use the latest Artificial Intelligence
to IoT based specific solutions to be ready for the
next wave of change in IT adoption," says Sunil
Kripalani, Senior Vice President - Global Sales
Raghuram Krishnan
& Marketing eScan. "We see a tremendous Tushar Sighat
Director, Partners/ Alliances
growth hack coming in the next few years with the Executive Director & CEO
Hitachi Data Systems, India
major thrust on digitisation and smart city projects. D-Link (India)
India being a growing country is fast adopting
the technology across industries to government
sectors to facilitate ease of reach, convenience
and accessible round the clock for the new age
consumers.
When talking of digital transformation, there
are three predominant areas that have started
gaining prominence, according to Raghuram
Krishnan, Director, Partners/ Alliances,
Hitachi Data Systems, India. The first category
is datacenter trends, followed by technology trends
and IT/OT/IoT trends. With the explosion of
new technologies redefining the path of digital
transformation, predictive and real time analytics
is definitely paving the way forward in machine
learning. However, the catch lies in using this
explosion to our advantage and creates different
JN Mylaraiah ways to increase productivity." Sunil Kripalani
Director, Sales Enterprise Business In the building networks, Commscope Senior Vice President - Global Sales &
for India & SAARC sees a greater trend towards mobility. With the Marketing, eScan
Anti-Virus
As the number of internet users across various verticals has been growing constantly, the demand
for Anti-Virus (AV) solutions to avoid data breaches is also increasing. Not only has the number of
cyber threats increased but so has the complexity and modes of attacks. So it could be confidently
stated that any device connected to the internet is not completely safe from malware attacks. Experts
believe that enterprise security spending is on pace and will continue to grow. According to the
market pundits, the Global Antivirus Software Package market will grow at a CAGR of 10.88 per
cent over a period of five years, i.e. from 2013 to 2018. In India, the government has launched free
anti-virus for PCs and mobile phones and has also approved Rs.900 crore for NCCC to keep an eye
on the cyber attacks on the Indian internet domain. The IT Ministry, along with Cert-In, has set up
a National Cyber Coordination Centre (NCCC).
$17.38
Key Takeaways: According to Gartner, the security spending is expected to grow over 10 per
Market Size
cent CAGR to reach $1.67 billion by 2020. Many organizations have started to invest not only in
(in billions)
security solutions but also in the workforce handling the solutions to counter security breaches. The $11.62
enterprise segment per se is going to make significant contributions this year in not only anti-virus
solutions but complete security solutions.
2015 2020
Key Vendors: Norton, McAfee, Kaspersky, Quick Heal, Symantec and others including Sophos,
Global Anti-Virus Market
Trend Micro, eScan, ESET, K7 Computing.
The Application Delivery Network is helpful to meet greater application mobility and security
in a distributed enterprise, besides helping in classifying and prioritizing applications, content and
user access in real time. It is expected that worldwide the ADN market will be worth $5.82 billion
by 2018. The factors that are driving the growth of ADN market are data center consolidation and
virtualization and increasing adoption of cloud and enterprise mobility. The major pull for ADN is
witnessed from small- and medium-sized businesses (SMBs), which are shifting from manual load
balancing techniques to advanced ADN technology.
The job of a load balancer is to distribute traffic across multiple servers. For example, you
$5.82
can place a load balancer in front of multiple web servers or email servers. This will enable high
availability, better performance and scalability.
Market Size
(in billions)
Key Takeaways: Organizations are embracing BYOD (Bring Your Own Device) which is
offering its employees the freedom to work from anywhere and any device. This is one of the
major drivers of this market, as any increase in network virtualization in a BYOD environment will
enhance scope for ADN market. 2015 2018
The Indian market revenue of Business Intelligence (BI) software is projected to reach US$245
million in 2017, up by 24.4 per cent increase over 2016 revenue of US$206 million. This revenue
forecast includes BI platforms (comprising of traditional and modern BI platforms), data science
platforms, analytic applications and CPM Suites. The global BI and Analytics software market is
predicted to reach $18.3 billion in 2017, an increase of 7.3% from 2016. It is expected that the
market will grow to $22.8 billion in revenue by 2020.
Key Takeaways: A significant change is taking place in the data and analytics market. The
changes include adoption of machine learning in techniques for data management and analytics
and settling of hype around big data through more mature data storage, and processing and analytic
solutions. A shift to cloud and hybrid data management, emergence of modern BI, etc are acting as
a catalyst for the next round of investment. Moreover, Indian companies in segments like consumer
packaged goods (CPG) and manufacturing sector are focussing largely on IoT, data integration, data
management and analytics.
Key Vendors: Tableau, Microsoft, SAS and others including IBM, Oracle, SalesForce, Qlik,
SAP, Tibco
The backup/recovery market is expected to grow from US$1.30 billion in 2017 to US$4.13
billion by 2022, at a Compound Annual Growth Rate (CAGR) of 26.1 per cent during the forecast
period. The demand for this market is driven by factors such as huge volumes of data generation,
lower costs, greater efficiency, growth in on-premises backup and growing adoption of SaaS. The
APAC region is projected to be the fastest-growing region with the highest CAGR due to the rise
in data generation in many of the countries. The emergence of Cloud as an important trend among
businesses and the mandatory government regulations are simultaneously helping boost the growth
of the cloud backup market in this region.
Key Takeaways: The cloud backup market is expected to gain a major traction during the
period from 20172022 mainly on the back of the increased adoption of cloud computing among
enterprises and the need to manage voluminous amounts of data. The adoption of backup solution
has increased due to its various benefits such as simple management and monitoring, real-time
backup and recovery, simple integration of cloud backup with enterprises other applications, data
de-duplication, and customer support.
Key Vendors: Dell EMC, Commvault, IBM and others including HPE, Actifio, Arcserve,
NetApp, Veeam, CA, Sysmantec,Veritas
Data Center
Valued at $2.2 billion currently, the Indian data center infrastructure market is expected to touch
$4.5-billion mark by 2018. Experts also predict that India would move to be the second-largest
market for data centers in Asia-Pacific by 2020, with investments soon reaching $7 billion. Growth
demand for data centers will come from verticals like BFSI, telecom and IT-ITeS. Organizations
dependence on data and their inclination towards optimization of business processes is also driving
the demand for data centers. Also, state initiatives like Digital India and eGovernance are also leading
to the growth of data centers in the states.
Key Takeaways: The focus on data center market is not restricted to the private sector alone, but
the Government is also increasingly reliant on IT-intensive services to improve their performance
and organize their services to the citizens. The Digital India programme enumerates the enormous
projects that the Government has planned and aims at promoting rigorous internet penetration by
connecting one billion population and efficient delivery of services electronically through mobile,
thereby placing a demand on more data centers to come up. Going forward, mobile phone companies
and social media companies are to have data centers in India to comply with the new data security
privacy policy.
Key Vendors: Sify, CtrlS, Netmagic, ESDS and others including Amazon, BSNL, Go4Hosting,
IBM, GPX Global, Pi Datacenters, Net 4, Tata Communication, Ricoh, Reliance, Microsoft
Dot-Matrix Printer
For the past few decades, dot-matrix printers have been dominating the Indian printing market.
While the market has registered a decline due to the demand of new technologies like laser and inkjet
printers, a type of market is still present there that demands dot-matrix printers. Dot-matrix printers
are still relevant and useful in certain markets, mainly because of their facility to print carbon copies,
use continuous paper and be less expensive than other printers to maintain. Some businesses find all
these characteristics appealing.
Key Takeaways: In the coming years, it is assumed that this market will witness growth from the
Indian BFSI and the retail segment in the country. Having said this, dot-matrix printer vendors are
concentrating on other verticals as well. However, the technology is now also moving towards the
POS market. When it comes to price, it is an easy decision dot-matrix models are less expensive
than their thermal counterparts. Though prices will vary between product lines, thermal printers are
almost always pricier.
The growth percentage for the countrys biometrics market during 2016-2021 is projected
to be at a CAGR of around 31 per cent. The wide deployment of biometrics technology across
various government projects such as Aadhaar programme (UIDAI), national ID cards, coupled
with issuance of e-passports and visas define the growth of the biometrics market. In addition,
rising security concerns, increasing deployment of fingerprint, iris and voice recognition systems are
also underpinning growth in the Indian biometrics market. The market for authentication systems
is also poised to grow at a higher pace owing to increased security concerns and inflating security
budgets all over the world, as compared to the intruder alarm and perimeter security systems market.
Biometrics, however, is the major contributor to the authentication systems market. The growing
consumer electronics sector in the country also offers huge growth opportunities for integration of
biometrics technology.
Key Takeaways: Increasing industrialization and the growing presence of various IT/ITeS and
manufacturing industries in the western and southern parts of the region will further throw up huge
opportunities for this sector to grow. Rising number of ATMs, coupled with growing number of
smartphone and internet users, will also have a huge positive impact on the countrys biometrics
market during the period 2016-2021.
Key Vendors: Honeywell, CP Plus, HIK Vision and others including Bosch Security, HID,
Matrix, Solus, Smart Eye, Spectra, Zicom
Enterprise Digital Rights Management (EDRM)
As workplaces have transformed to digital workplaces, companies are now seeing beyond the
perimeter and adopting solutions, ensuring that data and files are persistently protected wherever they
travel, including while they are at rest, in transit, or at work. Enterprise Digital Rights Management
(EDRM) solutions allow organizations to share information, without worrying about where it might
end up, or who might get their hands on it. Implementation of EDRM is highly helpful for telecom,
utilities, government to drive demand for digital rights. The EDRM market is estimated to grow to
US$3,000 million by 2020.
$2,898.9
Key Takeaways: The recent developments in technology have given rise to different kinds of
Market Size
concerns pertaining to the internet. With downloading speeds becoming faster and more files are
(in billions)
getting distributed over the internet, the market for EDRM solutions is also booming. It promises to $1,066
be the most flexible and pervasive future technique to protect files regardless of whether they travel
in an internal or external environment.
2015 2020
Key Vendors: Microsoft, Seclore, Vaultize and others including Giga Trust, Vaultix
Global EDRM Market
Enterprise Mobilit y
Enterprise Mobility has been one among the trending technologies for the last few years.
About 71 per cent of enterprises regard mobility as a top priority. NASSCOM estimates the global
enterprise mobility market to be worth $140 billion a year by 2020. However, mobility is still an
emerging technology and an extremely fluid space. New paradigms emerge by the day, and there
is no standardized way to apply or govern technologies. Similarly, the global Enterprise Mobility
market is estimated to grow at 24.7 per cent CAGR over the forecast period of 2015-2022.
Key Takeaways: Enterprise Mobility is fast becoming a top priority for large organizations,
both for workforce mobilization and customer engagement. To increase productivity and achieve
$140
greater operational efficiencies, enterprises are adopting Enterprise Mobility. It helps in increasing
top-line and improving bottom-line of an organization by its reach, reducing information islands
Market Size
and improving business performance. Apart from BYOD, another big push for this market is the
(in billions)
Key Vendors: Cisco, Aruba HPE, Dell EMC, Airwatch, BlackBerry, Huawei, Ruckus and
Cambium Networks 2016 2020
The enterprise resource planning (ERP) software is witnessing a robust growth, especially
among the SME groups. Analysts believe that the global ERP software market is expected to deliver
$41.69 billion by 2020, registering a CAGR of 7.2 per cent during the forecast period of 2014-2020.
Gartner has also asserted in its 2016 report that the enterprise application spending in India (which
includes spending on ERP) will grow to $2.39 billion in 2017, with an increase of about 17 per
cent. Due to various factors like low operational and infrastructure cost, faster deployment, low IT
manpower, data backup and agility, SMBs are adopting this software increasingly, thus making them
the key drivers to deploy ERP. The adoption of cloud ERP is believed to grow at a CAGR of 27.6
per cent, while in SMEs it is expected to grow at a CAGR of 23.9 per cent by 2020.
$38.99
Market Size
Key Takeaways: Due to the rising demand from SMEs, the Indian market is expected to grow $36.84
at a larger pace in the near future, which at present is not as strong as its counterparts. Analysts
(in billions)
$33.87
believe that competition and globalization are the main driving force behind the deployment of ERP $31.56
among SMBs. As a result, the ERP vendors are aggressively focussing on SMBs. The deployment
is expected to grow more dynamically due to the emerging trends of cloud and increased access via
mobile devices. SMBs are also forecasted to drive the cloud ERP market, more than that of large
enterprises. 2016 2017 2018 2019
The video surveillance market is anticipated to reach Rs.5, 718 crore (US$841 million) in 2016,
with a CAGR of 32.49 per cent. It is expected to touch US$2.4 billion by 2020. Currently, though
analog-based surveillance systems have accounted for majority of the share (68%) in the overall
market, yet IP-based surveillance systems are expected to increase in the next five years due to
increasing IP infrastructure, declining prices and demand for remote access. According to India
CCTV Camera Market Outlook, 2021, the India CCTV camera market is expected to grow with a
CAGR of about 27.16 per cent in the period from 2016 to 2021. However, the video surveillance
analytics market is also projected to grow at a CAGR of 35 per cent during 2017-2023.
Key Takeaways: The rising incidents of crime, burglary, bank robbery and growing awareness
about benefits of constant surveillance among the people have primarily driven the Indian surveillance
security market. In the wake of the governments Smart City mission, the video surveillance industry is
standing on the verge of a golden opportunity. Lastly, Smart City models will operate on information
gathering, storing and its distribution through ICT for communication and the tool that can aid in
achieving all the above is surveillance systems.
Key Vendors: Honeywell, CP Plus, Hikvision, Zicom, Sparsh and others including Axis
Communications, Bosch, Canon, Dahua, Impulse, LG, Oncam, Panasonic, Pelco, Samsung, Tyco
Security
Ethernet Switches
Generally, business uses a switch to connect computers, printers, servers and other devices
within a building or campus to form a network. In India, the Ethernet Switch market has seen
a growth of 12.4 per cent year-on-year in Q1 2017. The value of this market is worth US$126.6
million (by vendor revenue). The growth of this market is being driven by sectors like telecom,
BFSI, professional services, government and education. Apart from this, governments initiatives
like digitization will attract investments and further propel growth in this segment. Due to increased
spending from both enterprise and service providers' segments, Cisco continues to be the leader in
this market, followed by HPE and Huawei.
Key Takeaways: The Ethernet Switch market is expected to grow in single digits in terms of
compound annual growth rate (CAGR) for 20162021. As the demand for bandwidth and high
data speed is continuously increasing along with growing number of internet users across the globe,
Ethernet Switch market is expected to experience decent growth during the forecast period and
rollouts will catalyze the demand for network infrastructure investment.
Key Vendors: Cisco, HPE, Dell EMC, Juniper and others including Digisol, D-Link, Edimax,
Honeywell, Huawei, Netgear, TP-Link
Graphic Cards
Graphic card market can growth with support of technologies like Deep Learning
In the context of the computer hardware market, a research firm in its 2017 Q1 report has
estimated that GPU shipments decreased by 17.5 per cent seasonally as compared to Q4 of 2016. It
has also asserted that the yearly trend also witnessed a 4.5-per cent decrease in desktop GPUs. Also,
the dedicated graphics industry has observed the yearly decrease of 17.5 per cent. Apart from this
decline, brands like AMD and NVIDIA have come out as market leaders. Vishal Dhupar, Managing
Director, South Asia, NVIDIA, says, W are keenly focussed on fostering key partnerships with the
ecosystem to accelerate the growth and adoption of GPU technology.
Key Takeaways: A new generation of super-smart cars requires serious Artificial Intelligence.
A newer technology Deep Learning is at the core of the development of autonomous cars. A
part of Artificial Intelligence, Deep Learning allows computers to perform tasks for which they have
not been specifically programmed. With the support of Graphics Processing Unit (GPU), originally
developed to power video games, Deep Learning is accelerated for real-world deployment. Large
amounts of training data are fed through sophisticated algorithms to build Deep Neural Networks
(DNN), which are complex mathematical models which mimic the human brain.
Key Vendors: NVIDIA, AMD, Qualcomm and others including Broadcom, Gigabyte
HDD
With the decline of the PC market, the Hard Disk Drive (HDD) market has been adversely
affected. Another factor that has affected the market is flash-based SSDs. Adoption of SSDs in
laptops and PCs is gaining momentum which, in turn, is hampering the traditional HDD market.
However, the trend that helped to boost the market growth is the innovation of high-storage
portable external hard disks, though the hard disk drive market and its prices are likely to continue
to drop in the coming years.
Key Takeaways: Increasing demand and adoption of cloud storage and other enterprise
applications are driving the growth of the hard disk and drive market. Consumers are inclining $410
Market Shipment
towards portable wireless storage solution rather than the traditional HDD market. This shift will
hamper HDD shipments. The increased usage of CCTV and DVR for security purposes may offer
(in billions)
2015 2017
Ink Tank Printer market grows due to sturdy demand from SMEs
The Inkjet printer market has registered 15.4-per cent growth YoY. According to IDCs latest
Hard Copy Peripherals (HCP) 2017 Q1 report, the increasing shift is seen happening towards Ink
Tank printers. The growing demand for Ink Tank printers over Inkjet printers is due to the low-cost
ownership. The report considers that the demand from SMEs has fuelled the growth of Ink Tank
printer shipments in 2017 Q1.
Looking ahead, the market for Inkjet printers is expected to grow at a higher pace than Laser
market because of the Ink Tank printers. The commercial segment that was earlier completely
dominated by the Laser printers is now being penetrated by the Ink tank printers. Overall, HP stands
as the leader in the InkJet category, while in the Ink tank space Epson enjoys the maximum share.
Key Takeaways: A report says that the global market for inkjet technologies will see a growth to
$12.6 billion by 2021 at a five-year annual growth rate (CAGR) of 24.6 per cent. It is also predicted
that its sales will hit double-digit growth rate.
Key Vendors: Epson, HP, Canon and others including Brother, Ricoh.
Laserjet market witnessing decline due to low pull from government and enterprise
The Laser HCP (Hardcopy Peripherals) market has witnessed a decline of 10.2 per cent in Q1 of
2017 compared to Q1 of 2016. In this segment, HP Inc. maintained the leadership position, whereas
Canon registered a growth of 12.6 per cent for the same period and occupied the second position,
followed by Samsung. A decrease in the number of large government deals affected the Laser market
complemented by the low pull from the enterprise segment in the A4 printer base segment.
Key Takeaways: It is almost a year that the printer market is undergoing a technological shift
from entry-level laser printers to cost-effective and high-yielding ink tank printers. This shift has also
been triggered by vendors with their marketing strategy. Following the implementation of GST tax
slabs, confusion has prevailed as printers are listed in both 18 per cent and 28 per cent, respectively
and so the industry is waiting for a clarification on it, while the channel partners are holding back on
inventory stocking which may affect printer shipments.
Key Vendors: HP, Epson, Canon and others including Konica Minolta, Kyocera, Ricoh,
Xerox.
The Managed Print Services market is still in the nascent stage of adoption in the Indian market
and hence there is a vast untapped opportunity for the market to expand with many Indian enterprises
yet to embrace these technologies. It is seen as an important driver for ushering the Digital India
initiative. Xerox continues to maintain the leadership position in the global managed print services
(MPS), according to the latest market landscape report by the analyst research group Quocirca.
A large number of firms globally are now considering MPS to cut operational expenditures, both
to reduce the printing activities of employees and to achieve a more seamless workflow within the
organization. $50.78
Market Size
Key Takeaways: While cost will always be the primary reason for adopting a managed print
(in billions)
service, organizations are relooking to achieve more than just cost savings to drive business value;
security remains top of the agenda. The need for secure print solutions and services remains at the $28.40
top for CIOs, given the fact that 61 per cent of organizations reported at least a single print-related
data breach in the past year. It is expected to reach US$94.97 billion in revenue by 2024, rising from
US$26.18 billion in 2015. The market is estimated to expand at a CAGR of 14.8 per cent during the 2016 2023
Key Vendors: HP, Xerox, Canon, Ricoh and others including HCL, Konica Minolta, Kyocera,
WeP.
Tier II & III markets in India fuelling the demand for MFPs
The last few quarters have seen Indian consumers shifting their preference towards MFP printers
over normal document printers. The growing internet penetration and rise in the usage of digital
content is responsible for attracting consumers to target more reliable and cost-effective printing
solutions. Interestingly, the increasing small and medium businesses, especially in the tier-II and -III
cities have further fuelled the demand for MFPs in the country. Also, vendors and the government
taking up initiatives like increasing the number of government kiosk centres will help to further
increase the penetration of multifunction printers. In terms of unit shipments, Hewlett Packard led
the market, followed by Canon and Epson.
Key Takeaways: The demand for MFPs is increasing as they deliver enhanced functionality and
productivity for an organization, thus redefining office life and helping organizations to consolidate
their investment, maximizing the use of space and simplifying workflow processes. This, in turn, is
increasing the sale of these products and hence this segment is clearly growing much faster and has
been undergoing many changes in its functionalities.
Key Vendors: HP, Canon, Epson and others including Brother, Kyocera, Ricoh, Xerox.
Open Source
The Open-Source software market is gradually gaining momentum in India. India as a market
is the biggest contributor and user of this technology. It has witnessed remarkable growth and
adoption in the market, as presently it is more matured and flexible. Open source is critical for the
success of Digital India programme, especially for e-governance projects and electronic delivery of
services to citizens. The Government of India is encouraging the nation to embrace Open Source
which was supported by the governments policy on Open Source.
Key Takeaways: Microsoft now says that 60 per cent of the software it sells from its Azure
marketplace for developers is interestingly Linux-based, and this has influenced the CIOs to embrace
the technology to drive digital innovation to support various business processes with a new angle. It
is a preferred technology by SMBs which created positive impact on their businesses. As most of the
businesses are undergoing digital transformation, it makes imperative to include Linux into virtual
appliances and varied web servers.
Key Vendors: Red Hat, Suse, Micro Focus and others including Ubuntu, Mongo DB, Black
duck, Redfish, Symbian.
Businesses hold off new PBX purchases as companies are evaluating cloud alternatives and
investing in unified communications (UC) applications instead of PBX. Due to this, the PBX market
continues to struggle. The market marginally recovered due to the uptake of Pure IP Telephony
(Pure IP PBX, IP Phones and Voice Gateways). However, shortfall continued in traditional systems
such as PBX/Key systems and AD phones as enterprises preferred IP-based products rather than
traditional PBX systems. The revenue-generating industry segments for this market, including
finance, telecom and manufacturing, restricted growth as they curtailed the spend due to their own
lacklustre performance. As in the last year, Cisco, Avaya, NEC and Mitel led the combined PBX and
unified communications market by global revenue.
Key Takeaways: Hosted PBX and UC services are a growth market that has moved well beyond
early stages and expected to take off in India too. Both the Enterprise Telephony and Enterprise
Telephony market in India recovered slightly by a single-digit number. However, if seen globally, IP
telephony (IPT) is still typically one of the main drivers for organizations that are provisioning new
communications technologies.
Key Vendors: Cisco, Microsoft, Mitel, Avaya and others including Alcatel, Matrix, Panasonic,
Polycom.
PC Market
The global PC market has witnessed a continuous slump for five years, as reported in the Q2
2017 report of Gartner. While HP Inc. retained the top position in the market followed by Lenovo,
Dell and others, the market has registered a significant decline of 4.3 per cent from the same of
previous year. Analysts believe that the component shortage for DRAM, solid- state drives (SSDs)
and LCD panels have impacted the sale of PCs in the market. While in the countries like Russia
and Germany, PC shipments have shown sustained improvement, but for markets of India and
the Asia-Pacific region the shipment figures indicated a pitiable condition dedicated to the various
market scenarios.
Key Takeaways: Many PC vendors believe and are expecting the sale of PCs to fuel up after
small businesses are demanding for GST-enabled systems, as they need to comply with the latest
GST norm. This is expected to further lead the market to growth of PCs in India.
Key Vendors: HP, Dell, Lenovo and others including Acer, Apple, Asus.
The Government plans to transform the countrys commercial economy to a cash-less economy
by encouraging the adoption of digital payment methods. As a result, the demand for POS terminals
in the worlds second most populous nation is at an unprecedented high. The share of the Indian
POS terminal market is poised to surpass US$3 billion by 2021, while the portable POS terminal
documented highest revenue contribution in the market. This growth was triggered by major
deployment in end-user markets like hospitality, government and retail.
Projectors
Projector sale swells with high demand coming from education sector
Projectors have become a must-have for small businesses, besides its increasing demand in the
corporate sector, media and BPO. With the latest HD and short throw projectors, home entertainment
is also getting a shot in the arm. 3D projectors are also making this category more attractive for 3D
gaming and entertainment. Projectors also are one of the fastest- growing product lines in India,
thanks to the booming education market. Analysts believe that the market is growing with a CAGR
of 21.74 per cent over the past four years and is expected to grow at a much faster pace. The Indian
projector market has registered 0.13 million units in CY H1
2016. While comparing to the same of previous year, it has
registered a significant growth of around 38 per cent. Among
the major brands, Epson has emerged as the new market
leader in CY H1 2016.
Key Takeaways: Owing to the adoption of digital learning
initiatives, the demand of projectors has increased. However,
one cannot ignore the factors such as high installation cost
and lack of awareness which are restraining the growth of
the projector market.
Key Vendors: Epson, BenQ, Hitachi and others including
Acer, Canon, Casio, LG, Panasonic, NEC, Sony.
Routers
The router market in India has witnessed YoY growth of 33.5 per cent in Q1 2017 and stood
at US$92.5 million (by vendor revenue), as reported by IDC in its report. A research firm has also
forecasted that the market will witness a steady growth and will post a moderate CAGR of close-to 7
per cent during the forecast period of 2017 to 2021. According to experts, the 4G services demands
are driving the growth of routers in India. The growing demand for data centers and cloud-based
deployments are also expected to boost the sales in future.
Key Takeaways: The market reports assert that the high-end and mid-range routers have fuelled
the growth in the enterprise sector. Also, the recently introduced and future government schemes
and projects are also expected to contribute to robust sales. Telecom 4G rollout and government
projects comprising of various e-governance, surveillance and digital initiatives will contribute to
sales in the coming quarters.
Key Vendors: Cisco, HPE, Huawei, Dell EMC and others including D-Link, Netgear, TP-Link,
Digisol, ZyXEL.
The x86 server market in India saw a steep decline of 16.8 per cent quarter-on-quarter in Q4
2016, with 30,501 units shipping in Q4 2016 as against 36,668 units in Q3 2016. This was primarily
because of the absence of large multimillion dollar deals. However, majorly due to the sale of high-
density servers, in terms of revenue there was a 4.2-per cent quarter-on-quarter growth as registered
in Q4 2016. The non-x86 server market declined by 31.0 per cent quarter-on-quarter in terms of
unit shipments and 34.7 per cent in terms of revenue in Q4 2016. Market verticals like banking,
manufacturing and telecommunication were the strongest contributors to the non-x86 market, with
IBM dominating the market in terms of revenue with the share of 62 per cent at the end of Q4
2016.
Key Takeaways: Digital India initiatives continue to drive investments in the Government, led
by access of Government services on mobile devices and expansion of broadband services. Indian
server market has so far witnessed a difficult quarter. In the coming days however, growing SMBs,
IT investments from enterprises towards data center consolidation will be some of the factors
that will boost the growth of the server market. Deals from Government towards digitalization,
e-governance, smart city and surveillance projects that are in the pipeline will further fuel the growth
of the Indian server market in the coming quarters.
Key Vendors: HPE, Dell EMC, Cisco and others including Huawei, Fujitsu, Lenovo, Oracle.
Smartphone
The global smartphone market remained resilient in the first quarter of 2017 and registered sales
of 380 million units, which showed a 9.1-per cent increase over the first quarter of 2016. The Indian
market has witnessed 27 million smartphone shipments in CY Q1 2017 with a 14.8-per cent growth
over the same period of 2016. This is even after the Indian market witnessed the introduction of
demonetization and the newly-introduced GST tax reform.
For the past few quarters, the Indian market has been completely dominated by the Chinese
brands like Huawei, Oppo and Vivo and Xioami. Hence, they continued to strengthen their position
and capture 51.4-per cent share of the smartphone shipments in India with 16.9-per cent sequential
growth and striking 142.6-per cent growth over the same period last year. On the contrary, the
home-grown vendors slumped to 13.5 per cent in the Q1 2017 from 40.5 per cent in Q1 2016.
Key Takeaways: Various economic factors were earlier believed to be negatively impacting the
smartphone market, but vendors and retailers are deploying various tactics to ensure the smartphone
market to grow more. Hence, the figures show a positive status of the Indian smartphone market
which is expected to accelerate the growth in the coming years. Apple remains as Apple.
Key Vendors: Samsung, Xiaomi, Vivo, Oppo and others including Apple, Micromax, Lenovo,
Intex, Lava, LG.
Solid-State Drives
In the overall storage device market, the solid-state drive (SSD) segment has recorded high
growth over the last three years in India. It is a niche area of the data storage device market. The
SSD market is predicted to reach nearly $156 million by 2023. Though Indias storage market is
dominated by Hard Disk Drive (HDD) segment, but it is also a fact that the SSD segment is poised
to grow three-fold in the next six years. This is because it is faster, crash- proof, the data remains
secured and reduces power consumption, thus leading to good cost savings.
Key Takeaways: The rise in advanced connected devices, growing high-end PC market, need $156
for higher performance & capacity storage devices, increasing IT spending, and the growing number
Market Size
of data centers are a few factors that would continue to trigger the growth of the SSD market in
(in billions)
the country. Amongst the application market, this segment grabbed the lions share of revenue in
the market.
Key Vendors: WD (SanDisk), Seagate, Samsung and others including Kingston, ADATA.
2016 2023
The storage market in the country has seen a good traction, the key contributors being banking,
professional services, manufacturing and government. As in Q4 2016, the external storage market
witnessed a growth of 17.5 per cent quarter on quarter and stood at $77.8 million. Dell is the clear
leader in the Indian storage market with a market share of 44 per cent and HPE being in the second,
followed by IBM and NetApp achieving significant growth due to uptake from banking, telecom
government verticals and UPI platforms in the last quarter. In addition, securities, transportation,
education and insurance also drove incremental growth in the storage market. 2016 has also been
significant for witnessing a year-on-year growth for All Flash Arrays (AFA), due to uptake from
banking, IT/ITeS and manufacturing verticals.
Key Takeaways: The growth of hyper converged infrastructure, software-defined storage and
flash storage in data centers are getting more relevance to more users in the Indian organizations,
which eventually will lead to the rise of the storage industry in the times to come. The external storage
market is further expected to grow in single-digit for the 2017 2021 time-period. Huge storage
spending is expected to come from banking and government segments in the coming quarters.
Key Vendors: AMI, Cisco, EMC, Dell, Hitachi Data Systems, HPE, Huawei, NetApp, Netgear,
Oracle, QNAP, and Quantum
Thin Client
Thin client is a computing device that is connected to a network, unlike a typical PC. It is evolving
in newer forms like the VDI (Virtual desktops). In fact, India happens to be the fourth-largest
market for VDI in the world and has overtaken Japan this year (2016). The business market in India
contributes close-to 5.5 per cent of the VDI segment worldwide. HP continues to dominate the
thin client market, followed by Dell Wyse and NComputing. The increasing demand for Thin Client
comes from sectors such as business process outsourcing, banking & financial services, education,
government, retail, aviation and healthcare, among others.
Key Takeaways: Though the demand for Thin Client is waning among CIOs of todays
businesses, it is still an attractive option for businesses across diverse verticals, such as healthcare,
banking, education and retail. An improved outlook for the thin client market is, however, expected
going forward, especially as companies begin to re-think their computing strategy. APAC is, however,
expected to be the fastest-growing region for the global industrial thin-client platform market due
to the rising investment in the industrial sector. Countries like China and India are attracting a
substantial amount of FDI due to flexible government policies.
Key Vendors: Dell Wyse, Fujitsu, HP, NComputing, RDP, and VXL Instruments
UPS
The UPS market forecasters has estimated the Indian UPS market to reach $1.2 billion by 2021
and are expecting the Indian market to grow at a CAGR of 8.4 per cent over the period 2014-
2019. The global industrial UPS market is also likely to witness a steady growth and expected to
post a CAGR of over 6 per cent by 2020. Due to factors like the rise in demand of uninterrupted
power, voltage fluctuations affecting the systems and to prevent data loss, the requirements of UPS
especially among the end-users in enterprises per se is growing and hence leading to the growth of
UPS market in India.
$12
Also, expansion of digital and technological demand across various sectors such as IT, healthcare,
Market Size
retail, educational institutes, telecommunication, textile industry, etc are also further contributing to
(in billions)
Key Takeaways: The market is also expected to strengthen along with the technological
advancements and M&A changes in the near future. Experts, however, believe that the transport
infrastructure market will generate the highest revenues by the end of 2021. 2016 2022
The Unified Threat Management (UTM) market makes 50 per cent of the worldwide revenues
in the Security Appliance market. The growth of the Security Appliance market continues with the
UTM market tripling its size over the last five years. The market recorded a revenue of $5.7 billion
for 2016 and year-over-year growth of 17.3 per cent, the highest growth among all sub-markets.
The Asia-Pacific (including Japan) region contributes 29 per cent of the global security appliance
market revenue. The market reported the strongest growth in 2016 with year-
over-year revenue growth of 21 per cent, followed by Japan with 16.9-per cent
revenue growth compared to 2015. The matured markets of the world, the
United States and Europe and the Middle East, and Africa (EMEA) together
accounted for 38 per cent of the total security appliance market revenue.
Key Takeaways: The major forces driving the UTM market are strict
Video conferencing refers to a service that enables real-time, two-way communication, across
geographies. It also helps in enhanced productivity and faster decision-making. With CAGR of 8.3
per cent, the global video conferencing market is expected to be of US$8,958.7 million by 2025.
The forecasted period is from 2017 to 2025. It is also visible that SMBs are rapidly adopting video
conferencing solutions for communication. Its growing demand is driven by a focus on simplification,
lower prices and enhanced meeting experience by end-users. These trends are being witnessed in the
Asia-Pacific enterprise video conferencing market and are pushing the
market towards growth.
WLAN
The need for last-mile wireless connectivity will influence WLAN growth
The fourth quarter of 2016 (4Q16) saw the combined consumer and enterprise worldwide
wireless local area network (WLAN) market segment decreasing 0.1 per cent year over year. However,
it increased 3.1 per cent for the full year, thus finishing at $2.43 billion. The enterprise segment grew
3.1 per cent year over year in 4Q16 to reach $1.41 billion, and 7.2 per cent for the full year 2016
reaching $5.4 billion. The Asia-Pacific (excluding Japan) (APeJ) market saw the maximum 4Q16
growth by having grown to 22.7 per cent year over year in 4Q16 and 21.7 per cent for the full year
2016. Cisco with its largest share continued to be dominant in Q4 2016 with 65.74-per cent market
share, followed by Huawei and HPE. Due to increased investments in the enterprise space, Avaya
too has posted a significant growth in the quarter.
Key Takeaways: Digital transformation efforts contintue to grow the market with vendors
competing against each other to addrress the emerging segments that includes opportunities like
smart cities and IoT. As in the previous years, the WLAN market is expected to grow on the back
of increasing number of hand devices coupled with the need to be connected for a wireless last-mile
connection.
Key Vendors: Cisco, HPE-Aruba, Huawei, Ubiquiti and others including D-Link, Ruckus,
Netgear, Cambium Networks, Extreme Networks, TP-Link, Digisol, ATI, Zebra.
Workstation
Workstations offered higher performance than mainstream personal computers, while the PC
industry showed a slight recovery. As per the estimate of VARINDIA, there is a single-digit growth
in the workstation market in 2017. The growth of the workstation market globally has resulted from
the rise in demand for professional 3D animation software, digital content creation, and networking
and graphics over the last few years. Mobile workstations will grow at a faster rate than desktop
workstations, but the latter will continue to hold their ground, although growing at a slower rate.
With increased mobile workstation performance, work can now be done in real time as opposed to
a tower workstation.
4.3%
Key Takeaways: The workstation market trend shows favourable results. The challenge for
Volume
vendors is to educate the IT managers of the benefits of a workstation over a PC without increasing
the IT budget. The demand for mobile workstations is going to further increase in the areas of oil &
gas exploration applications, to mention a few. The overall global workstation market is expected to
witness a CAGR of 9.8 per cent during the period of 2016-2023, in which the mobile workstation
segment is expected to account for the maximum share.
2016 2026
Key Vendors: HP, Dell, Lenovo and others including Apple, Fujitsu. Global Workstation Market
Visit CommScope.com/ThinkFiber
With the firm conviction that every woman is endowed with the
ability and capability to lead and bring about a positive change in
society and world at large, we, at VARINDIA, are pleased to present
this section which talks about the woman leadership in the Indian ICT
industry. This section is aimed at those who understand the importance
of gender diversity and advantages of having a womans unique
perspective in building bigger, bolder, smarter businesses today. This
initiative Empowering Women, Empowering Businesses highlights
Shubhangi Singh
the women leaders in the ICT industry and will offer an opportunity to
Principal Marketing
Specialist - Citrix India learn from them and be inspired by their professional profiles.
Shirley Daniel
Head - Business Development and Inside Sales, India& SAARC
McAfee India
Shirley Daniel is a Sales leader in McAfee India driving Business Development and Client Acquisition for
the Midmarket Business. In her last 2 year stint with McAfee, she has led key go to market initiatives that have
significantly contributed to the business outcomes. She and her team of inside sales and field sales representatives
were recognised worldwide for highest number of new customer wins in FY16. She is passionate about building
high performance team and successful business partnerships.
Shirleys passion lies in her ability to simplify complex tasks, creativity in solutions, innovating new ideas,
initiating winning Go-to-Market strategies, bringing uniqueness in campaigns and setting-up new benchmarks
utilizing her business acumen. Furthermore, she is a strong believer of People, Planning, Process, & Performance.
She believes in creating leaders and developing world class team and leads by example. Her actions inspire team members
to dream more, learn more, do more and become more.
Jaya Jagadish
Corporate Vice President, Design Engineering - AMD
Jaya joined AMD as a Design Engineer, right after her Masters degree in Electrical Engineering from
University of Texas. AMD works in the niche semi-conductor space and very few women take up a career in
hardware engineering but Jaya was passionate about building and designing products and knew from the start,
that this was her calling. After a short stint at Mentor Graphics and Analog Devices, Jaya returned to AMD
and was part of the founding team that set up the company in India in 2005.
One of the high points of her career has been to build a high performing engineering team at AMD India
- grounds-up. When Jaya first joined AMD, there was limited talent in the CPU design space. AMD hired fresh
graduates and trained them internally to build the talent pipeline. Today Jaya leads 400+ engineers as part of the
silicon design team and it plays a critical role in driving AMDs product roadmap. In addition, as India site lead, Jaya
works with the leadership team in the country to drive cutting edge innovation to fuel AMDs global growth.
Simran Bagga
Regional Channel Sales Director, Asia Pacific - Cambium Networks
Simran is an extremely energetic, passionate and committed Sales and Marketing leader having an enviable 22
years track record in emerging markets with global brands like Microsoft, IBM, Compaq and Hewlett Packard
across dynamic markets in India, Africa, Middle East and Turkey. She is currently the Regional Channel Sales
Director (APAC) for Cambium Networks, focusing her efforts relentlessly in India and the APAC region.
Simran is a highly respected business leader who invests in developing solid relationships with a WIN -WIN
approach and leverages these to effectively negotiate, influence, lead and manage change to deliver sustained
top tier results while continuing to be the driving force in the Channel ecosystem. She is strategically oriented,
innovative and culturally astute. Her role at Cambium Networks is very challenging and demanding. The extensive
geographic responsibility requires her to be proactively engaged with multiple stakeholders, both internal and external
and she is walking the markets nearly 3 weeks every month.
Meerah Rajavel
Chief Information Officer - Forcepoint
Meerah Rajavel is the chief information officer (CIO) for Forcepoint. Rajavel brings more than 25 years of
experience in information technology to Forcepoint. Most recently, she was the CIO at Qlik, a visual analytics
company, where she led efforts to build an IT infrastructure and operational excellence strategy to support
rapid growth on a global scale. Before joining Qlik, Rajavel led IT cloud services for all McAfee products at
Intel Security. Earlier in her career, she held IT leadership, research & development and product development
roles at Cisco Systems, Infosys, Nortel, Cybersource and Solix.
Rajavel holds a Bachelor in Computer Science & Engineering from the Thiagarajar College of Engineering
at Anna University in Chennai, India. She also holds a Master of Business Administration from the Leavey
School of Business at Santa Clara University in Santa Clara, California.
Shikha Rai
Vice President, Canon India, managing HRO, HRD, IT& QEHS
WE@Canon stands for Women Empowerment at Canon where the senior women leaders are advisors to
the CEO to support initiatives that can bring positive change in the organizations gender ratio. Managing the
functions of Human Resources, Information Technology and QEHS at the organization is a strong woman
leader, Shikha Rai. She has an inspiring journey of close to 30 years holding various positions in different
organisations.
Rai has been associated with the organization for 15 years, contributing towards the progress of the imaging
brand in the country. Under her leadership, the employee commitment & satisfaction has seen a significant
improvement and Canon India can boast of being an employer of choice. As the head of IT, Ms. Rai has led the
organizations digital transformation. Rai and her team of over 30 IT professionals have been working on enhancing
security, integrating web systems and making the transaction systems GST ready at Canon India.
Daisy Chittilapilly
Managing Director, Partner Organisation - Cisco India & SAARC
Daisy Chittilapilly leads the Partner Organization for India and SAARC and plays a fundamental role in
the execution of Cisco's partner strategy across the region. Her charter is to identify and develop existing
and new partnerships to drive Cisco business in the marketplace. In her current role, Daisy helps build
and evolve Cisco's Partner Organization, and work with the team to direct investments at the right market
opportunities. She is involved in creating partner practices which drives scale and revenue growth for Cisco
while maintaining profitable growth for partners.
In her previous role, Daisy led the ITS business for Cisco across the India and SAARC region and was
responsible for driving strategy for IT Services, a key vertical for Cisco in India. An industry veteran with over 20
years of experience in the technology industry, Daisy has been with Cisco for 11 years and has held positions across
sales management in Enterprise & Commercial businesses; Strategy & Operations and played a key role in achieving
several strategic wins for Cisco India.
Mohua Sengupta
EVP & Global Head of Services, 3i Infotech
Mohua Sengupta comes with 24+ years of experience in Banking & Financial Services Industry and IT
Services industry, across the globe. Over the past 24 years, Mohua has worked in various organizations spreading
across Canada, US, India and Europe. After starting her career in Unit Trust of India as an Assistant Manager,
Mohua shifted her base to US and then to Montreal, Canada joining the Canadian FS giant, Royal Bank of
Canada. Her IT Industry stint includes, Wipro Technologies, Accenture, Mphasis, and iGate.
In her own words Mohua is a passionate student of Banking & Financial Services Industry and its ever-
changing operations, business processes and technologies. She is extremely passionate about the issue of Gender
Diversity in the workplace and mentoring younger women to continue in their career path.
Nithya Krishnan
Director, Marketing India & SAARC, Trend Micro
Nithya Krishnan leads the Country Marketing at Trend Micro in India and plays a key role in building and
maintaining strategic relationships with internal and external stakeholders, top regional agencies and clients.
She joined Trend Micro India in Sept 2016, to lead marketing for the high growth, IT security market.
Prior to Trend Micro, Nithya headed Marketing for global leader in cloud technology in India. Nithya
has also held various positions, with marketing expertise in new market entry, competitive intelligence and
marketing strategy, and a major portion of her professional career based in United States and India.
She holds an MS & MBA degree from Johns Hopkins University, where she graduated with top honours
and scholarship recipient, and a Bachelors from Bangalore University, India.
Shubhangi Singh
Principal Marketing Specialist for Citrix India
Shubhangi Singh is the Principal Marketing Specialist for Citrix India. Having joined the company from a sales
background five years ago, she has cemented her position in the organization with her contributions towards
Citrixs marketing strategy. She has also played an instrumental role in revitalizing Citrixs brand and customer
communication, thus aiding in establishing them as a trusted and industry acclaimed solutions provider.
In her current role as Citrix India marketing head, she focuses on identifying long-term beneficial
opportunities and associations for Citrix and ensures articulation of global messaging in an impactful manner.
Considering Citrixs strong focus on the channel community, Shubhangi leads the India mandate and has been at
the helm of its sustenance and network expansion program.
Pooja Kheterpal
CFO #ARM Worldwide
Having worked in the ICT industry for more than a decade, numbers, financial analysis and storytelling
have been Poojas forte. Coming from a family with a mix of marketers, trainers and entrepreneurs, she
pursued her MBA in finance.
In a career spanning 18 years, she has worked in companies like Genpact and Fidelity in roles that
involved a lot of number crunching and financial planning and analysis. Pooja joined the communication and
advertising industry ten years back and has worked in companies like StarcomMediaVest, Synapse and now
#ARM Worldwide and since then served a myriad of clients.
Heading the finance verticals, which has a skewed ratio of women, Pooja spearheaded a number of strategic
level decisions with directors, CXOs, business heads and investors for company valuations, investments, compliance,
optimize cost and maximize the profitability of organisations.
Rekha Sathe
Account Manager, Gujarat - Fujitsu India Private Limited
Rekha carries a rich experience of more than 20+ years in diverse field areas. She has been instrumental in
handling various roles throughout her career.
Rekha joined Fujitsu in April 2016 with a challenging task of building up the base for Fujitsu India in Gujarat.
She played a vital role in addressing some of the local issues of the channel partners & the customers. Because
of her continuous engagements with the clients in the region she was successful in restoring the confidence
of the customers back on the brand. As far as Channel Management is concerned, she has ensured to build
up a strong partner network in the region. She has worked closely with channel partners by understanding their
concerns and getting them addressed from time to time thus ensuring to build up a dedicated partner community
for Fujitsu in the region.
Deepti Sharma
Marketing Head - India, Sri Lanka, Bangladesh & Nepal - Suse
Deepti Sharma has been contributing in taking SUSE business to the next level and beyond. Currently,
Deepti is responsible for leading the Marketing function at SUSE across four countries and is responsible
for driving marketing operations, marketing ROI, budget management, strategies across multiple channels,
branding, lead generation, digital presence and other customer/prospect outreach program. She also oversees
expansion of the companys business through strategic alliances and partnerships. Being Head of Marketing,
she supports and holds the team and management to a consistently high standard of work.
Deepti brings over 10 years experience in the field of Marketing and Communications across different
industry verticals and has been critical part of SUSEs marketing team. She always believes that women are
unique in many ways as they come with stronger conviction, social values, ethos, diversity and resilience.
Deepa Krishnan
Associate Director - Seller Experience - Flipkart.com
As the Associate Director for seller acquisition, on-boarding and experience at Flipkart, 37-year-old Krishnan
is involved in finding more sellers for the site to help boost its products as well as managing the operations of
seller experience.
While Krishnan has found support for her ideas at Flipkart and credits her rise to a supportive family, she
stresses that women have to believe strongly and have conviction about their ideas to take them to completion.
A lot of times women tend to limit themselves thinking that they are women and there are certain things not
suitable for them. But Deepa believes that it is very important to be persistent and not get bogged down by
obstacles or criticism that one might face.
Komal Somani
Chief People Officer - ESDS Software Solution Pvt. Ltd.
The 2 biggest influences that drove Komal Somani into the world of HR were her close connection to people
and go getter attitude to take ESDS from gold to platinum. She is the woman behind cultivating innovative
mindsets at work. Under her leadership, people tend to deliver their 100% efforts towards the organization, as
she lets them do what they do best. One has the freedom to explore infinite opportunities and to create wonders
in their areas of interest. Komal leads a team of zealous HR individuals who strive towards accomplishing her
dream of creating a culture of "Thank God It's Monday" within the organization. She lives by the faith that
people must love their work days as much as their no work days.
Komal has earned a degree in Computer Engineering; she understands technology well and hence is fully equipped
to manage people, product and process related issues, effortlessly. She delivers this strategy through managing all aspects
of human resources, including employee experience, professional development, talent management, compensation,
staffing and employee relations. She has always put her people first, motivated and engaged them and the business results flows.
Distributors:
Moving towards convergence of
voice- data, Cloud and Mobility
The Indian electronics and hardware industry
is expected to see a 10-per cent growth and reach
$112$130 billion by 2018. Import of electronic
components in India is rising and so is the
demand. This is also enhancing Indias electronics
manufacturing capabilities, leading to an overall
5060 per cent of demand in the market. Many PC
vendors are also expecting that sales would fuel
up after small businesses start buying computers
as they need to comply with the GST norms.
Also, the owners have started revitalizing their IT
infrastructure to become more GST compliable
through developing GST-enabled machines and
with this the demand for GST-enabled systems
will help the growth of PC sales in India.
The Indian PC market shipments declined by market in 2017, the consequences have been and lifestyle products (telecom, digital lifestyle
18.9 per cent QoQ to 1.75 million units during revolutionary. The 4G mobile revolution will entertainment and digital printing machines) to
the quarter ended June 2017 (Q2 2017) due to transform India and with this we can expect over 100 international brands. In FY 2015-16, the
the impact of implementation of the Goods and promising growth both in rural and urban company tied up with Xiaomi for distribution of
Services Tax. In the previous quarter, the Indian markets on mobile, cloud and broadband smartphones in a number of cities across India.
PC industry shipped 2.16 million units, posting distribution in the country. Companies need a Redington is a broad-line distributor in India
a growth of 12.5 per cent QoQ after the impact mobile-first strategy to create value in India in covering both volume and value distribution
of demonization settled. But soon as cash the coming decade. in IT and mobility space. The most significant
flowed into the economy, implementation of Ingram Micro leads the Top 10 Distributors development for Redington was the setting
GST reduced PC unit stocks which led to lesser Club with a double-digit growth of 10 per cent up of Cloud Practice by developing Digital
sales during Q2 2017, IDC said. A much higher with robust sales in advanced solutions and Transaction Portal, putting in place the cloud
impact was felt on the consumer segment when partially offset by a decline in demand for PCs, leadership team, entering into partnerships with
compared to the commercial PC segment. tablets and smartphones towards the end of the key vendors in the cloud space and starting
The distribution ecosystem for IT year. The Ingram Micro Cloud Marketplace is cloud journey in a small way. In FY 2016-17,
products has played a very important role in an ecosystem of buyers, sellers and solutions Redington would work towards engaging with
taking the technology and its products within that enable partners to purchase, provision, the relevant partners in the Digital India and
easy accessibility of all classes of the Indian manage and invoice a wide range of cloud Smart City projects. The company is also putting
consumer. As the technology distribution solutions from a single portal. Ingram Micros in place systems and processes in preparation of
industry has evolved from a linear to a nonlinear Cloud Marketplace also provides multi-language the introduction of GST in FY 2017-18.
marketplace, partnerships and collaborations support and multi-currency functionality. With pan-India presence, Savex Computers
amongst industry torchbearers have become With this, partners can leverage nearly 300 offers its vendors access to more than 7,000
more imperative than ever. The contribution of dedicated Ingram Micro Cloud employees channel partners in over 475 cities and towns
the IT sector to Indias GDP stood at 7.7 per who are specialists in global cloud marketing, of India. In FY 2015-16, the company has
cent in 2016. The domestic revenue of the IT sales, operations, service delivery and support. signed new partnership with Aruba, HP (PC
industry is estimated at US$38 billion and export The program has been designed to strengthen and Printer) and HP Enterprise (servers, storage
revenue is estimated at US$117 billion in FY17. customer relationships and expand cloud sales and networking). In FY 2016-17, the company is
Distributors also felt the opportunity and they by allowing channel partners to provision, focussing on growth in existing lines as well as
have started the cloud computing model and find bundle, invoice, manage and support Microsoft expansion of existing product portfolio.
tremendous potential for enterprises looking cloud offerings, including Microsoft Office 365, In 2016, Rashi Peripherals has seen a solid
to accelerate sales and revenue without having Windows Intune, Enterprise Mobility Suite, growth of 25 per cent and being one of the
to rely on their own IT resources. Microsoft, Azure, and CRM online subscriptions with topmost IT distributors, Rashi Peripherals has
Amazon, IBM, Alibaba and several data center greater ease and efficiency. partnered with over 9,000 channel partners in
providers have come out with cloud solutions to Redington provides end-to-end supply chain more than 750 towns and cities. The company has
enable partners to offer their customers access solutions for all categories of IT products (PCs, done extremely well in components, peripherals,
to enterprise-level IT at affordable price points PC building blocks, networking, software and PCs, networking and mobile business. In FY
With the 4G revolution driving the Indian enterprise solution products) and consumer 2016-17, the company has created a strong IT
Best Partnership Award. It has organized one of a kind channel partner Event for 1200 Channel Partners in Bankog Pataya and the largest off site sales
meet in Goa, attended by more than 350 employees. Everyone related to Sales, be it ZMs, SM, ASM, TMs, ISRs and Support Team were a part of the
sales meet. In this sales meet not only the objectives for coming times were set but a lot of Team Building Training activities were arranged which build
the morale of our Employees.
Plan for 2017: Compuage aims to grow by 20%, focusing more on skillset improvement of the internal teams and supporting SIs by imparting
technical training.
Products & Solutions: Our Products and solutions are in 5 major categories: PC Components & Peripherals (Laptops, Desktops & AIOs,
Peripheral supplies, Projectors, Memory Products, Accessories), Mobile Devices (Smart Phones, Tablets, Mobile Accessories), Enterprise (Software,
Passive Networking, Active Networking, Power, Security, Audio Video Products, Digital Signage), Physical Safety & Security (Video Surveillance, Fire
Alarms & Public Address systems, Notification & Response, Access Controls), Cloud Computing (Security, Communication & Collaboration, Business
Applications, Vertical Solutions, Cloud Management Services, Infrastructure)
+3(3UR/LDQW0/*HQ,QWHO;HRQ(Y*+]FRUH0%:
'L00V6ORWV*%''55$0/))LQFK1RQ+RW3OXJ6$7$+3(7%
+3(3UROLDQW 1RQKRWSOXJ/))6$7$,QWHO5676$7$5$,'&RQWUROOHU[:DWWV
5V
0/*HQ6HUYHU 1RQ+RW3OXJ'9'5:3RUW(WKHUQHW6HUYHU$GDSWHU;
<U2QVLWHZDUUDQW\
)RUDQ\TXHU\NLQGO\FRQWDFWRQEHORZGHWDLOV_0RGL,QIRVRO3YW/WG
+HDG2IFH %UDQFK2IFH 6DQMD\-KD_VDQMD\#PRGLLWKXEFRP_
%2NKOD3KDVH,1HZ'HOKL 6NLSSHUFRUQHU1HKUX3ODFH $QRRS.XPDU_DQRRSN#PRGLLWKXEFRP_
9LYHN0RGL_YLYHNP#PRGLLWKXEFRP_
LIU
&s
U8
ss
& $
Ks
I
$
ss
$
sP
ssss~
L GST Ready
s
sss~
PUPs Ps
sales & support: 040 4816 1111 more details visit: www.rdp.in
Us $s Ussssss&&&s&&sss&
s 0s Is
sZPsdsss8
sZPss
iValue InfoSolutions
Head of the Organization Mr.Sunil Pillai
Designation: CEO
Address Shree Arcade, No.1391/16/1, 3rd Floor, 19th Main, 4th Sector, HSR layout, Bangalore 560
102
Telephone/Fax - 80 6532 9944/ 9535999473
Website - www.ivalue.co.in
Core competency: With the mission to empower businesses with profitable growth through effective management
of customers Digital Assets, Network and Application through partner network, iValue was formed. iValues helps
businesses to adopt latest technology solutions and services in a consultative manner in the field of Security, Storage
& Networking. Team iValue holds an experience of over 15 years in Digital Asset Protection and Data, Network and
Application (DNA) management areas and built tremendous expertise in understanding and addressing customers
challenges across size and verticals.
It has partnered with more than 6000 customers, across size and verticals in their Digital Asset management. Its
customers span across SMBs to Large Data Centres with key verticals such as BFSI, ITeS, Telecom, Manufacturing,
Hospitality, Pharma and Education.
TechnoBind Solutions
Head of the Organization Mr. Prashanth G
Designation: CEO
Address Amar Plaza, No.19, Krishnanagar Industrial Layout, Hosur Road, Koramangala, Bangalore
- 560029
Telephone/ Fax +91-91418 44555
Website www.technobind.com
Core competency: Present in major cities like Bangalore, Mumbai, Delhi, Chennai and Hyderabad, TechnoBind
is a specialist distributor offering a hybrid distribution model placed synergistically between broad-based and niche
distribution. It helps partners implement solutions which solve specific business pain points arising out of these
challenges.
It has a focus on technologies which help the customer handle Data and the associated challenges related to
Data Treatment. This hybrid approach backed by the strong domain knowledge of the management team makes
TechnoBind more efficient, relevant and effective than traditional distributors in the region.
COAI underlines
the pain points of
Telecom industry
In a chat with VARINDIA, Rajan S.
Mathews, Director General, COAI,
discusses about the implementation of
GST in the country, challenges being
faced by the telecom industry and how
to revive the telecom companies
Can you share your views on consumer. So hopefully the government will helped us to be able to transition. These
the implementation of GST? give due consideration and bring down the are the areas where we are working with the
tax rate. government and working for new answers.
We are in agreement with the Government
On the implementation side, there are The other issue was to place a business.
for introducing the GST reform. It is a
certain new answers that are unique to our At what point do you tax the transaction
positive measure which will boost the
industry. For example, when GST is broken because this is a service, is it at the point of
economy and streamline the tax structure.
down by Centre and State jurisdictions, our sale or at the point of use.
The only issue is what are the industry needs
licence under which we operate is multi-
which have to be taken into consideration
jurisdictional. So, in Delhi our licence service
What are the key challenges
while fixing the tax rate from 15% to 18%. they have and how COAI is
area includes Haryana and UP including
The government is being extremely open,
Delhi. We report in that area. But now with going to address the issues?
flexible and accommodative. There had
GST its a different configuration. Our The first and foremost issue is where and
been multiple forums in which we have
systems obviously have to be reconsidered how are we are going to raise tons of money
been allowed to meet, present and explain
to support this. So we have conveyed to the that is required to make this dream a reality.
the situation. So that has been a very
government that it is time-consuming and not So according to our calculations we need
helpful process as far as the government is
easy as we service 1.1 billion consumers and Rs.50,000 crore in the next three years to
concerned. So they did not rush into a lot
the government has been very considerate be able to invest in our networks to take the
of things but fixed a very clear deadline and
and working with us. network to all gram panchayats, villages and
said lets move forward and then we will try
The other area is when you have 1.1 convert people to digital and make sure that
and work out the things. So we are still in
billion consumers or connections the time they have affordability. So the investment
conversation with the government.
frame to change the billing side, 95% of the has to be raised by us and we are the
The particular areas that we dealt with
connections are prepaid that means that on private sector and the government does not
were rate and implementation. So, on
a real-time basis you give them feedback of subsidise. In the present situation, because
the rate side we said increasing the tax
the usage, the rates, the plans, etc. Whenever of the financial distress in the industry it is
rate from 15% to 18% does not make any
you are in a real-time environment, the effort becoming extremely difficult, banks are not
sense when digital connectivity is in the
to change the backoffice is much strenuous willing to increase the exposure, investors
uppermost mind of the government. So we
and has to be tested much more thoroughly. are asking for clarity on various policy
requested the government to reduce it. So
So again that takes time. and regulatory issues. So that is raising the
thats hopefully an ongoing discussion that
The third thing that we highlighted again whole issue of saying yes we are committed
the government will continue because if it
was the fact there are some technical issues to PMs Digital India. We want to connect
can put railways and economy airline ticket
in terms of certain transactions. One of the the one billion and we know how to achieve
into five per cent bracket, handsets at 12%
transactions we underlined was we have a the target.
tax slab so putting telecom into 18% does
bunch of prepaid cards in the hands of the One of the things is address the financial
not make any sense. The Government said
point of sale that paid the previous service condition because we go to the government
that telecom companies have an offset of
tax of 15%. Now those cards cannot be as it gets 30% of every rupee from us.
three per cent but we have written to the
discarded or you cannot ask to pay extra Because of that if the government had not
Government that we do not have that type
three per cent at the point of sale. But got that much of money, we would say let
of offset and at the most it is less than one
the government was very careful and they the dynamics of the marketplace address
per cent. So its a real-time increase to the