Ashley Cartwright (443) 847-2019 e-mail: acrtwright240@yahoo.

com
3101 Ardee Way Baltimore, MD 21222

Qualifications Highly organized and personable professional with experience providing exceptional results
Profile within a fast-paced environment. Experienced with managerial/administrative tasks and able to
provide the knowledge, willingness, and diligence to succeed.

Knowledge Base Supervisory Management Computer Applications Knowledge

Business Communications Employee HR Tasks (i.e. Scheduling)
Organizing/File Mgmt 75 WPM

Highlights of Achievements

Stay at home mother- Baltimore, MD January 2009-present:

In 2009, we decided to start a family. For the past 7 years, I have been a stay at home mother raising my
2 boys. Now that they are getting ready to start school full time, I am looking to start a new career.

Ponca Bird Restaurant- Baltimore MD Shift Manager, August 2007 January 2009:

Being employed at Ponca Bird, I have been given the opportunity to develop my managerial skills while
consistently being able to provide a high level of customer satisfaction. Working as weekend shift
manager, my responsibilities have included money management, inventory control, and staff supervision,
as well as the responsibility of opening/closing, and the management/usage of store utilities. An overview
of my responsibilities includes:

Effectively managed a high volume restaurant/pub serving hundreds of customers daily.

Oversaw the daily operations including the supervision of daily staff, inventory control, and money
management, while following and enforcing company polices and procedures.
Coordinated the development and training of new staff.
Ensured the integrity of restaurant operations through excellence in customer relations.

7th & 70 Convenience/Liquor Store, Terre Haute, IN Store Clerk, July 2006 August 2007:

As a store clerk at 7th & 70 Convenience store, I handled customer service with a valued level of
importance. In addition to customer service, my responsibilities have included inventory management,
stocking, & store cleanliness.

Quality customer relations through competent, knowledgeable, and helpful service.

Proper inventory stocking and retail product arrangement.
Developed a reputation for friendly and productive customer assistance.

Papa Johns Pizza, Bloomington, IN Shift Manager, July 2004 July 2006:

Working at Papa Johns as a shift manager, I was able to support the daily managerial needs necessary to
provide quality customer service. I was responsible for overseeing daily staff, food preparation, money
management, and the delivering of customer service in a timely matter. An overview of my
responsibilities included:
 Management of daily staff and food preparation within a fast paced environment.
Money management including the handling of large sums of cash and making bank deposits.
Responsible for opening and closing of the store.

Education and Community College of Baltimore County

Training Baltimore, MD
2017 present, general studies

Ivy Tech Community College

Terre Haute, IN
2006, emphasis in Criminal Justice

Indiana University
Bloomington, IN
2004 2006, emphasis in Criminal Justice

Community college of Baltimore County

Baltimore, MD
2003 2004, general studies

References
Sherry Lorden
First Mariner Bank
(410) 491-8525
Sherrylor@gmail.com

Andrea Bowman
Macys
(410) 218-8340
andijean555@verizon.net

Debby Myers
Triple DAT Logistics
(443) 790-4221
Debsfullhouse197@aol.com