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EDOL 705
ORGANIZATIONAL COMMUNICATION &
CONFLICT MANAGEMENT
OVERVIEW
MODULE 1 JOURNAL
PROMPT
Due as part of Assignment
4.2 end of week 8 (10
Points)
COURSE AT A GLANCE
MODULE 2 ASSIGNMENTS
Assignment 2.1: Style under Stress Test (5 Points)
Style Under Stress Test is a 33 question online assessment http://www.vitalsmarts.com/styleunderstress/ (You may need to "sign
up" for access). A pdf of the assessment is also provided for you in Blackboard. The results will inform you of how often you move
towards silence and how you move toward violence. The results will also provide you a score in each of the 7 Principles of Crucial
Conversations (see example below).
STATE My Path: 2
Explore Others' Paths: 3
Move To Action: 0Start With Heart: 0
Learn To Look: 2
Make It Safe: 3
Master My Stories: 2
Review your assessment results for areas of strengths and areas for growth. Include at least one area for growth in your
Transformational Leadership Development Plan (TLDP). Remember, the TLDP is a living and breathing document. You will continue
to revise and add "Areas of Growth" based on assessments and TLSi data throughout the program.
Assignment 2.1: Submit your Crucial Conversations Scores (see above for example) and your identified area for growth with 2-3
strategies that you plan to use to address targeted area. Submit in Doc form to DropBox End of Week 1.
2.1 Style Under Stress Test 5 Take the Style Under Stress Test online assessment May 7 Instructor
http://www.vitalsmarts.com/styleunderstress Submit
to Dropbox for 5 Points
1 WEBINAR # 1
Introduction to Organizational Communication
2 May 8-14 1.3 Communication 10 As you read How the Way we Talk Can Change the May 14 Instructor
Conceptual Map and Way we Work, you (or you and a partner) will be
Reflection Paper introduced to various language forms. As you learn
about each form, add to the Four Column Conceptual
Map Submit to Dropbox for 10 Points
3 May 15-21 2.2 Crucial Conversation 10 Submit Crucial Conversation Paper to Dropbox for 10 May 21 Instructor
Reflection Paper Points
4 May 22-28 Module One Journal Ongoing All journal entries for each module will be compiled into one Ongoing Ongoing
Requirement (Assignment 4.2) Reflection paper (Assignment 4.2 Journal Reflection Paper) and
Submitted to Dropbox end of Week 8. Graded by Cohort Mentor
(10 Points Total for all three Prompts-Modules 1,2,4)
4.1 Leadership Story Ongoing Part I Ongoing Ongoing
Craft Your Story
Political Rally
Transformation Party
Planks and Platforms
3-5 Minute Political
Campaign Speech
supporting one plank
Present in Cohort Meeting
# 2 Before June Immersion
Graded by Cohort Mentor
Present at June Immersion
Exemplary-Proficient 10-8 Emerging-Needs Improvement 7-0
Criteria 80-100% 0-79%
Signature Assignment
Due End of Week 7 to LiveText
ASSIGNMENT 1.2 SIGNATURE ASSIGNMENT:
COMMUNICATION AUDIT & PLAN
Communication Audit
Part I: Observations/Field Notes
Part II: Written Document Samples
Part III: Stakeholder Interview
Part IV: Communication Survey
Part V: Evaluation & Analysis
Communication Plan
Part VI: Communication Plan
1 2 3 4
Commitment What Im doing or Competing Big Assumptions
Not Doing That Commitment
Prevents My
Commitment from
Being Fully Realized
TLDP
Submit Scores and Identified Areas of
Growth to Instructor through Dropbox
ASSIGNMENT (2.2) 10 POINTS
CRUCIAL CONVERSATIONS REFLECTION PAPER
Read Crucial
Conversations
Review Webinars in BB
Put what you learned
into practice
Think of a crucial
conversation you need
to have
Due End of Week 3 Prepare in advance
Role Play Feedback
Handout
Follow prompts in CAG
for Reflection Paper
MODULE 3
COACHING CONVERSATIONS
Over view of the Co - Active Coaching Model with Carolyn Cur tis of
Coach4Life
https://www.youtube.com/watch?v=kjtCIxAyiE4
Be prepared
What worked?
Modules 1, 2 & 4
June 22, 2017 Before June Immersion
THE REFLECTION PAPER DEMONSTRATED THE AUTHORS ABILITY TO BE A REFLECTIVE PRACTITIONER
BASED ON THE FOLLOWING: (5 Points)
VOICE: An author's voice establishes credibility as well as sets the tone for the reader's experience. This
is especially true for the reflective essay. Since the reflective essay relies on personal experience to carry
the argument, it will not succeed if the author does not quickly establish an open, trustworthy and
authoritative voice. When reading autobiographical pieces, readers expect an extra degree of honesty.
Authors should avoid jargon, stilted prose or even clich. The reflective essay demands that authors
honestly discuss a topic from a personal point of view; that point of view will seem hollow if the person
espousing it does not come off as genuine. Authors need not reveal personal secrets, but they do need
to reflect an honest persona influenced by particular experiences.
EXPERIENCE: What largely distinguishes a reflective paper from other types of essays is the amount of
emphasis the author puts on personal experience. A reflective essay makes use of personal narrative to
shape the essay and give it originality. Writers of reflective essays need not have professional
experience in a subject; they need only to use personal experience, no matter how seemingly
insignificant, to connect to a larger issue or question. If a reflective essay asks students to consider what
they learned in a particular class, then students should develop an essay detailing their experience while
juxtaposing that experience with the larger roles and expectations of students in that classroom. A
reflective paper is not just autobiography. It asks authors to reflect on a personal position, experience or
frustration in relation to larger narratives. Without that quality, the reader may not connect to the
piece.
ORGANIZATION: A reflective essay's purpose must be clear and the points must be organized to help
the reader follow the argument. Just because it's personal doesn't mean it should meander like our
thoughts. For a piece to be rhetorically persuasive and satisfying, it must have a clear structure, with a
beginning introducing the topic and an end concluding it. Authors often believe that if an essay is
personal, it does not need an argument. To the contrary, for an essay to work, reflective or not, the
author must be able to identify what the essay is about and what it hopes to accomplish. Organization is
the greatest tool in communicating that purpose and making it effective. Many authors rely on a
chronological scheme to organize the paper, but many other methods of organization are possible and
may help make the topic richer and more memorable.
COHORT MEETINGS
Meeting # 1 Meeting # 2
Model Coaching Political Rally
Session presentation to
Cohort Mentor
Meet with Dyad
Partner
Share and Critique
Leadership Stories
Complete Coaching
Session # 1
WEBINARS
Webinar # 1 Webinar # 2
Week 1 Weeks 4-5
Assignment
Clarification
EDD LATE POLICY