Finning CAT Event Codes

G3520C Generator Set GZB00001-UP(SEBP5411 - 08) - Documentation Pgina 1 de 20
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Product: GENERATOR SET

Model: G3520C GENERATOR SET GZB
Configuration: G3520C Generator Set GZB00001-UP
Troubleshooting
G3520C and G3520E Generator Set Engines
Media Number -RENR5979-11 Publication Date -01/08/2012 Date Updated -30/08/2012
i04905468
Event Codes
SMCS - 1900
Engine Monitoring
The Electronic Control Module (ECM) monitors the operating parameters of the engine. The ECM
will generate an event code if a specific engine parameter exceeds an acceptable range that is defined
by the engine monitoring system. For information on the engine monitoring system, refer to
Troubleshooting, "Engine Monitoring System".
Cross-Reference Information for Event Codes

Event codes are generated when abnormal operating conditions exist. Table 1 is a list of the event
codes for the engine. The event codes are cross-referenced with the appropriate procedure that can be
used to troubleshoot the code.
Table 1
List of Event Codes
Code Troubleshooting Procedure
E004 (3) Engine Overspeed Shutdown Troubleshooting, "Engine Overspeeds"
E015 (2) High Engine Coolant

Troubleshooting, "Coolant Temperature Is High"
Temperature Derate
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/siswe... 30-Nov-13

Temperature Shutdown
Temperature Warning
E019 (3) High Engine Oil Temperature
Troubleshooting, "Oil Temperature Is High"
Shutdown
Warning
E025 (2) High Inlet Air Temperature
Troubleshooting, "Inlet Air Temperature Is High"
Derate
Troubleshooting, "Inlet Air Temperature Is High"
Shutdown

Warning Troubleshooting, "Inlet Air Temperature Is High"
E038 (1) Low Engine Coolant

Troubleshooting, "Coolant Temperature Is Low"
Temperature Warning
E040 (3) Low Engine Oil Pressure Troubleshooting, "Oil Pressure Is Low"
Shutdown
E042 (3) Low System Voltage
Troubleshooting, "System Voltage Problem"
Shutdown
E043 (1) Low System Voltage
Troubleshooting, "System Voltage Problem"
Warning
E050 (1) High System Voltage
Warning Troubleshooting, "System Voltage Problem"
E053 (1) Low Fuel Pressure Warning

Troubleshooting, "Fuel Pressure Problem"
E073 (1) High Oil Filter Differential Troubleshooting, "Oil Filter Differential Pressure
Pressure Problem"
E073 (3) High Oil Filter Differential Troubleshooting, "Oil Filter Differential Pressure
Pressure Problem"
E096 (1) High Fuel Pressure Troubleshooting, "Fuel Pressure Problem"
E100 (1) Low Engine Oil Pressure
Troubleshooting, "Oil Pressure Is Low"
Warning
E125 (1) Engine Oil Pressure High Troubleshooting, "Oil Pressure Is High"
Warning
E126 (3) Engine Oil Pressure High

Troubleshooting, "Oil Pressure Is High"
Shutdown
E127 (1) Engine Oil Filter Diff Troubleshooting, "Oil Filter Differential Pressure
Pressure Low Warning Problem"
Pressure Low Shutdown Problem"
Pressure High Warning Problem"
Pressure High Shutdown Problem"
E133 (1) Low Jacket Water Pressure
Troubleshooting, "Coolant Pressure Is Low"
Warning
E135 (3) Low Jacket Water Pressure

Shutdown Troubleshooting, "Coolant Pressure Is Low"
Determine the reason for the request. Correct the

E175 (2) External Derate Requested
condition.
E197 (1) High Engine Oil Temperature Troubleshooting, "Oil Temperature Is High"

E198 (1) Low Fuel Pressure Troubleshooting, "Fuel Pressure Problem"

E199 (1) Low Coolant Temperature Troubleshooting, "Coolant Temperature Is Low"
E223 (1) High Gas Temperature Troubleshooting, "Fuel Temperature Is High"
E224 (3) High Jacket Water Inlet
Troubleshooting, "Coolant Pressure Is High"
Pressure
E225 (3) Engine Overcrank Troubleshooting, "Engine Overcrank Occurrence"
E226 (3) Driven Equipment Not Ready Troubleshooting, "Engine Shutdown or Start Inhibit
Initiated by Driven Equipment"
E228 (1) Low Jacket Water Outlet
Pressure
E228 (3) Low Jacket Water Outlet
Pressure
E229 (1) Fuel Energy Content Setting
Troubleshooting, "Fuel Energy Content Problem"
Low
E230 (1) Fuel Energy Content Setting

Troubleshooting, "Fuel Energy Content Problem"
High
E231 (3) Fuel Quality Out of Range Troubleshooting, "Fuel Energy Content Problem"
E242 (2) Engine Overload Troubleshooting, "Engine Overloads"
E243 (1) High Left Turbo Turbine Troubleshooting, "Turbocharger Turbine Temperature Is
Outlet Temperature High"
E243 (3) High Left Turbo Turbine Troubleshooting, "Turbocharger Turbine Temperature Is
E244 (1) High Right Turbo Turbine Troubleshooting, "Turbocharger Turbine Temperature Is
Inlet Temperature High"
Inlet Temperature High"
E246 (1) High Left Turbo Turbine Inlet Troubleshooting, "Turbocharger Turbine Temperature Is
Temperature High"
E246 (3) High Left Turbo Turbine Inlet Troubleshooting, "Turbocharger Turbine Temperature Is
Temperature High"
E264 (3) Emergency Stop Activated Troubleshooting, "Engine Shutdown Occurrence"
E267 (1) High Gas Fuel Pressure Troubleshooting, "Fuel Pressure Problem"
E268 (3) Unexpected Engine

Shutdown Troubleshooting, "Engine Shutdown Occurrence"
E269 (3) Customer Shutdown

Troubleshooting, "Engine Shutdown Occurrence"
Requested
E270 (3) Driven Equipment Shutdown Troubleshooting, "Engine Shutdown or Start Inhibit
Requested Initiated by Driven Equipment"
E337 (1) High Engine Oil to Engine Troubleshooting, "Temperature Ratio of Coolant to Oil Is
Coolant Diff Temp Low"
E337 (3) High Engine Oil to Engine Troubleshooting, "Temperature Ratio of Coolant to Oil Is
Coolant Diff Temp Low"

Temperature
Temperature
Temperature
E362 (3) Engine Overspeed Troubleshooting, "Engine Overspeeds"
E368 (1) High Inlet Air Temperature Troubleshooting, "Inlet Air Temperature Is High"
E401 (1) Cylinder #1 Detonation Troubleshooting, "Detonation Occurrence"
E402(3) Cylinder #2 Detonation Troubleshooting, "Detonation Occurrence"



E421 (3) Cylinder #1 Detonation
Troubleshooting, "Detonation Occurrence"
Shutdown
Shutdown
Shutdown
Shutdown
Shutdown

Shutdown
Shutdown
Shutdown
Shutdown
Shutdown
Shutdown

Shutdown Troubleshooting, "Detonation Occurrence"

Shutdown
Shutdown
Shutdown
Shutdown
Shutdown Troubleshooting, "Detonation Occurrence"

Shutdown
Shutdown
Shutdown
E801 (1) Cylinder #1 High Exhaust
Troubleshooting, "Exhaust Temperature Is High"
Port Temp
Port Temp
Port Temp

Port Temp
Port Temp
Port Temp
Port Temp
Port Temp
Port Temp

Port Temp Troubleshooting, "Exhaust Temperature Is High"

Port Temp
E812 (1) Cylinder #12 High Exhaust Troubleshooting, "Exhaust Temperature Is High"
Port Temp
Port Temp
Port Temp
Port Temp Troubleshooting, "Exhaust Temperature Is High"

Port Temp
Port Temp
Port Temp
Port Temp
Port Temp
E821 (1) Cyl #1 Exhaust Port Temp
Deviating High

Deviating High
Deviating High
Deviating High
Deviating High
Deviating High
Deviating High

Deviating High Troubleshooting, "Exhaust Temperature Is High"

Deviating High
E830 (1) Cyl #10 Exhaust Port Temp Troubleshooting, "Exhaust Temperature Is High"
Deviating High
Deviating High
Deviating High
Deviating High Troubleshooting, "Exhaust Temperature Is High"

Deviating High
Deviating High
Deviating High
Deviating High
Deviating High
Deviating High

Deviating High
Troubleshooting, "Exhaust Temperature Is Low"
Deviating Low
Deviating Low
Deviating Low
Deviating Low
Deviating Low

Deviating Low Troubleshooting, "Exhaust Temperature Is Low"

Deviating Low
E848 (1) Cyl #8 Exhaust Port Temp Troubleshooting, "Exhaust Temperature Is Low"
Deviating Low
Deviating Low
Deviating Low
Deviating Low Troubleshooting, "Exhaust Temperature Is Low"

Deviating Low
Deviating Low
Deviating Low
Deviating Low
Deviating Low
Deviating Low

Deviating Low
Deviating Low
Deviating Low
E864 (1) Low Gas Fuel Differential
Troubleshooting, "Fuel Differential Pressure Is Low"
Pressure
E865 (1) High Gas Fuel Differential
Troubleshooting, "Fuel Differential Pressure Is High"
Pressure
E866 (1) Low Gas Fuel Flow Rate Troubleshooting, "Fuel Flow Rate Is Low"
E867 (1) Improper Gas Flow Control
Troubleshooting, "Fuel Metering Valve Problem"
Valve Response
E868 (1) Gas Flow Control Valve
Troubleshooting, "Fuel Metering Valve Problem"
Malfunction
E875 (1) Low System Voltage Troubleshooting, "System Voltage Problem"
E875 (3) Low System Voltage Troubleshooting, "System Voltage Problem"
E876 (1) High System Voltage Troubleshooting, "System Voltage Problem"
Parts of the Event Code

Event Code - The "E" identifies the code as an event code. The "XXX (X)" represents a numeric
identifier for the event code. The fourth "(X)" assigns one of three levels to the active event code
according to the severity of the abnormal system condition. The code is followed by a description of
the code. Refer to the following example:
E360 (1) Low Oil Pressure
The definition for the levels of severity for an event are defined below:
Table 2
Indicators (1), (2), and (3)
Warning Category Indicator Severity
(1) Least Severe
(2) Moderate Severity
(3) Most Severe
Active Event Codes

An active event code represents a problem with engine operation. Correct the problem as soon as
possible.
Active event codes are listed in ascending numerical order. The code with the lowest number is listed
first.
Illustration 1 is an example of the operating range of a sensor.
Illustration 1 g01365757
Example of the typical operating range of a sensor
(1) This area represents the normal operating range of the engine parameter.
(2) In these areas, the engine is operating in an unsafe operating range of the monitored parameter. An event code will be
generated for the monitored parameter. The sensor circuit does not have an electronic problem.
(3) In these areas, the signal from the sensor is outside of the operating range of the sensor. The sensor circuit has an
electronic problem. A diagnostic code will be generated for the sensor circuit. Refer to Troubleshooting, "Diagnostic
Trouble Codes" for additional information on diagnostic codes.
Logged Event Codes

When the ECM generates an event code, the ECM may log the event code in permanent memory. The
ECM has an internal diagnostic clock. The ECM will record the following information when an event
code is generated:
The hour of the first occurrence of the code
The hour of the last occurrence of the code
The number of occurrences of the code
Logged events are listed in chronological order. The most recent event code is listed first.
This information can be helpful for troubleshooting intermittent problems. Logged codes can also be
used to review the performance of the engine.
Clearing Event Codes

A code is cleared from memory when one of the following conditions occur:
The code does not recur for 100 hours.
A new code is logged and there are already ten codes in memory. In this case, the oldest code is
cleared.
The service technician manually clears the code.
Always clear logged event codes after investigating and correcting the problem which generated the
code.
Troubleshooting
For basic troubleshooting of the engine, perform the following steps in order to diagnose a
malfunction:
1. Obtain the following information about the complaint:
The event and the time of the event
Determine the conditions for the event. The conditions will include the engine rpm and
the load.
Determine if there are any systems that were installed by the dealer or by the customer
that could cause the event.
Determine whether any additional events occurred.
2. Verify that the complaint is not due to normal engine operation. Verify that the complaint is not
due to error of the operator.
3. Narrow the probable cause. Consider the operator information, the conditions of operation, and
the history of the engine.
4. Perform a visual inspection. Inspect the following items:
Fuel supply
Oil level
Oil supply
Wiring
Connectors
Be sure to check the connectors. The connectors are important for problems that are intermittent.
Refer to Troubleshooting, "Electrical Connectors - Inspect".
If these steps do not resolve the problem, refer to Table 1 for the procedure to troubleshoot the event
code.
Parameter Settings of the Engine Monitoring System

The default settings for the parameters are programmed at the factory. If the delay time or the trip
point are programmable, the minimum and maximum ranges will be listed in Table 3.
The parameter settings for the engine monitoring system can also be viewed on Caterpillar Electronic
Technician (ET). In order to view the parameters of the engine monitoring system, refer to
Troubleshooting, "Engine Monitoring System".
Parameters for the Programmable Monitoring System

Table 3
Default Settings of the Programmable Monitoring System
Range
Delay Security
Event System Trip of the
Description Enabled in Level Range
Code Response Point Delay in
Seconds Password
Seconds
E043
"Low System (1) Least (1) 20 V This item cannot be
On 20
Voltage" E875 Severe programmed.
(1)
E042
(3) Most
18 V 10
E875 severe
(3)
E017
(1) Least 109
On 20
E361 Severe C
(1)
"High Engine E015
Moderate 80 to
Coolant (2) Severity Off 111 Customer 129 1 to 60
Temperature" E361 C
C
(2)
E016
(3) Most (1) 113
On 20
E361 severe C
(3)
"Low Engine E038 5 to
Coolant (1) Least 5 C
On 80 C
Temperature" E199 Severe
(1)
E004 1500
"Engine
(3) Most N/A to
Overspeed" 0 Factory 0
E362 severe 2250
(3) rpm
E020
85 to
(1) Least 102 Customer
102
"High Engine E197 Severe C
(1) C
Oil
20
Temperature" E019
85 to
(3) Most (1) 104
On Factory 104
E197 severe C C
(3) 1 to 60
E129
(1) Least 120 Customer
"High Oil E073 Severe kPa
(1) 80 to
Filter
10 138
Differential E130 kPa
Pressure" (3) Most 138
Factory
E073 severe kPa
(3)
E127
(1) Least 10
Customer
"Low Oil E666 Severe kPa
(1) 5 to
Filter
80 kPa
Differential E128
Pressure" (3) Most
5 kPa Factory
E666 severe
(3)
"High Gas 0 to
E223 60
Temperature" (1) C 20 60 C
E053 On
Least Customer 100 to
"Low Fuel (1) 105
Pressure" E198 Severe kPa 10 135
kPa 1 to 60
(1)
"High Engine E337 14 0 to
Oil to Engine (1) C 24 C
Coolant (1)
On 20
Differential E337 Most 20 0 to
Temperature" Factory 20 C
(3) severe C
"Low Gas
Fuel E864 5 kPa
Differential (1)
Pressure" 0 to
Customer 1 to 60
On 10 35 kPa
"High Gas
Fuel E865 35
Differential (1) kPa
Pressure" Least
E050 Severe
"High System (1) On 34 V 20 This item cannot be
Voltage" E876 programmed.
(1)
E027
32 to
(1) 65
On 85 C
"High Inlet E368 C
Air (1) Customer 1 to 60
20
Temperature" E025
Moderate 32 to
(2) 100
Severity Off 100
E368 C
(2) C
E026
(3) Most (1) 73
On
E368 severe C
(3)
E096
135 105 to
"High Fuel (1) Least
On kPa 10 135
Pressure" E267 Severe
kPa
(1)
(1)
This parameter is permanently enabled. The parameter cannot be disabled.
Programmable Parameters of the Integrated Temperature

Sensing Module
The Integrated Temperature Sensing Module (ITSM) monitors the temperatures of the cylinder
exhaust ports, of the inlets of the turbocharger turbines and of the outlets of the turbocharger turbines.
If a temperature exceeds an acceptable range, the ITSM can initiate a "WARNING" or

"SHUTDOWN". Both of the responses are available for all of the parameters. Use Cat ET to perform
the following activities:
Select the available responses.
Program the level for monitoring.
Program delay times for each response.
Note: To initiate the responses, the ITSM sends commands to the ECM via the Cat Data Link. If the
connection between the ITSM and the ECM is not correct, the ITSM cannot initiate any response.
The default settings for the parameters are programmed at the factory. To accommodate unique
applications and sites, the parameters may be reprogrammed with Cat ET. The screens of Cat ET
provide guidance for changing trip points.
Table 4 lists default examples of the values for the parameters. However, the values may have
changed. Use Cat ET to determine the programming for your engine. The items can be reprogrammed
in order to accommodate the requirements of individual sites.
Use care when you program the trip points and the delay times. Ensure that the response of the ITSM
is correct for the application. The monitoring system will accept any setting within the ranges.
If the trip point for a shutdown is lower than the trip point for a warning, the warning will not be
activated.
Table 4
Default Settings for the Integrated Temperature Sensing Module
Range of
Security
System Trip Delay in the
Event State Level Range
Parameter Response Point Seconds Delay in
Code Password
Seconds
E801
(1)
Warning 655
through
C
E820
"High Exhaust (1) 100 to
Temperature" 30 665 C 1 to 60
E801
(3)
Shutdown 665
through
E820 C
(3)
E821
(1) Warning 10 to
through 50 C 60 1 to 60
50 C
"Exhaust Port E840
Temperature (1)
High E821
Deviation" (3)
Shutdown 200 100 to
through 10 1 to 10
C 200 C
E840 On Customer
(3)
E841
(1)
Warning 10 to
through 50 C 60 1 to 60
50 C
"Exhaust Port E860
Temperature (1)
Low E841
Deviation" (3)
Shutdown 200 10 to
through 10 1 to 10
C 200 C
E860
(3)
E245
(1) Warning 710 100 to
"High Turbo E246 C 710 C
Turbine Inlet (1)
30 1 to 60
Temperature" E245
(3) Shutdown 730 100 to
E246 C 730 C
(3)
E243
(1) Warning 615
"High Turbo E244 C
Turbine Outlet (1) 100 to
60 1 to 60
Temperature" E243 625 C
(3) Shutdown 625
E244 C
(3)
Separate timers are used in the ITSM for each response that is associated with a parameter. If a trip
point is exceeded, the timer for that event is started.
For example, the warning for the "High Exhaust Temperature" (E801 (1)) can be set to 655 C with a
30 second delay. The timer starts counting if the exhaust port temperature of the number 1 cylinder
reaches 655 C. If the temperature is not reduced to less than 655 C within 30 seconds, the event
becomes active and the event is logged.
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G3520C Generator Set GZB00001-UP(SEBP5411 - 08) - Documentation Pgina 1 de 20

Product: GENERATOR SET

Cross-Reference Information for Event Codes

E004 (3) Engine Overspeed Shutdown Troubleshooting, "Engine Overspeeds"

E015 (2) High Engine Coolant

E016 (3) High Engine Coolant

E027 (1) High Inlet Air Temperature

E038 (1) Low Engine Coolant

E053 (1) Low Fuel Pressure Warning

E126 (3) Engine Oil Pressure High

E135 (3) Low Jacket Water Pressure

Determine the reason for the request. Correct the

E197 (3) High Engine Oil Temperature

E198 (1) Low Fuel Pressure Troubleshooting, "Fuel Pressure Problem"

E230 (1) Fuel Energy Content Setting

E268 (3) Unexpected Engine

E269 (3) Customer Shutdown

E361 (1) High Engine Coolant

E411 (1) Cylinder #11 Detonation Troubleshooting, "Detonation Occurrence"

E415 (3) Cylinder #15 Detonation Troubleshooting, "Detonation Occurrence"

E420 (3) Cylinder #20 Detonation Troubleshooting, "Detonation Occurrence"

E426 (3) Cylinder #6 Detonation

E432 (3) Cylinder #12 Detonation

E433 (3) Cylinder #13 Detonation

E438 (3) Cylinder #18 Detonation

E804 (1) Cylinder #4 High Exhaust

E810 (1) Cylinder #10 High Exhaust

E811 (1) Cylinder #11 High Exhaust

E816 (1) Cylinder #16 High Exhaust

E822 (1) Cyl #2 Exhaust Port Temp

E828 (1) Cyl #8 Exhaust Port Temp

E829 (1) Cyl #9 Exhaust Port Temp

E834 (1) Cyl #14 Exhaust Port Temp

E840 (1) Cyl #20 Exhaust Port Temp

E846 (1) Cyl #6 Exhaust Port Temp

E847 (1) Cyl #7 Exhaust Port Temp

E852 (1) Cyl #12 Exhaust Port Temp

E858 (1) Cyl #18 Exhaust Port Temp

Parts of the Event Code

E360 (1) Low Oil Pressure

E360 (2) Low Oil Pressure

E360 (3) Low Oil Pressure

(3) Most Severe

Active Event Codes

Illustration 1 is an example of the operating range of a sensor.

Example of the typical operating range of a sensor

Logged Event Codes

The hour of the first occurrence of the code

The hour of the last occurrence of the code

The number of occurrences of the code

Clearing Event Codes

The code does not recur for 100 hours.

The service technician manually clears the code.

1. Obtain the following information about the complaint:

The event and the time of the event

Determine whether any additional events occurred.

4. Perform a visual inspection. Inspect the following items:

Parameter Settings of the Engine Monitoring System

Parameters for the Programmable Monitoring System

Programmable Parameters of the Integrated Temperature

If a temperature exceeds an acceptable range, the ITSM can initiate a "WARNING" or

Select the available responses.

Program the level for monitoring.

Program delay times for each response.