1. Customer: Hello. Im interested in
Carrying away the diry dishes to
booking a room for the
September long weekend.
Receptionist: .
a. I'm afraid were totally booking for
that weekend
b. I'm not afraid we're totally booking
for that weekend
c. I'm afraid were totally booked for
that weekend
d. I'm not afraid were totally booked
for that weekend
e. Id like to make reservtion
2. X: I have to meet the director next
week. Can I make an arrangement?
Y: .
a. Certainly, Sir. Let me tell it first to
you
b. Yes, sure. The director is going to
have arrangement
c. Yes, sure. You can meet him
tomorrow morning
d. Yes, I want to have an
arrangement right now
e. Im sorry, Ill get someone chek it
for you.
3. Lala : Dian, you are a chef in
italian restaurant, arent you? What
are your duties exactly ?
Dian : I supervise the
preparation and the servise of the
food room, arenge the menu and .....
a. Taste the food for correct
seasoning
b.
the pantry.
c. Take car of the cleanliness of the
kitchen
d. Serve the drink to the table in the
bar
e. Receive money form the custemer
4. Media : Chandra what does your
mother do?
Chandra : she is nurse. She ..........
a. Help the doctor take care the
patients
b. Perform the surgical operation
c. Examine patients
d. Make medicine for patients.
e. Someone who serves at tables in a
reestaurant
5. Marsya : have you thought about
what to do after you finish your study?
Keisha : yes, I have. I think Id to
be journalist because .....................
a. I love writing articles for magazines
b. Im good at persuading people
c. I really like working with people
d. I like composing music.
e. I like singing music
6. Asisstant : Heres the report you ask
for.
..........................................................
Accountant: Yes, could you please
help me put this filee back before
leaving?
a. Is there any else I can do?
b. Can you help me?
c. Can I leave now?
d. What can I do for you?
 e. I will go home early

10. Kifa : Mulia Travel. Can I

7. Vera : the air conditioning in my room
help you?
is broken. What should I do?
Dani : you should call ....... to fix it. Mr. Ali :
a. A mechanic
b. A doctor a. Could I have a reservation for
c. An electrician Singapore today?
d. A programmer b. Could I book 2 tables, please?
e. A nurse c. Can I have a glass of orange juice?
d. Can I reserve two single rooms?
8. Guest : I want to stay here e. I need two tables, please.
for three nights. ?

Receptionist : Its seventy five

thousand. 11. Receptionist : Can I help you, Mr.
Burton?
a. What is the rate per night
b. Is there any double one? Guest : for next month
on tenth. Would it be possible?
c. What room do you
reserve? Receptionist : I am sorry, Sir.
d. Is there any single room Our hotel is fully booked
e. When do you want to check
Guest : Oh, thats too bad.
in
a. Id like to make a reservation
b. Youd like to make a reservation
c. Id like to arrange a travel
d. I want to make a journey
9. Receptionist : King of Ticket can I e. Im sorry, I have to cancel my
help you? travel

Customer : Yes, Id like to

book three VIP tickets for Teater
Koma performance next Friday.
12. Travel Agent : May I help you?
Receptionist : All right.
Nick : Yes. , please?
Caller : Its under the
name Reyna Chaniago. Travel Agent : Of course. Could
you give me your booking code?
a. Who made the reservation?
a. Can I have my ticket issued
b. Who is speaking
b. Can I pay my bill
c. Can I have your number?
c. Can I book a seat to Solo
d. May I know your name, please?
d. Can I reserve a ticket to Solo
e. Can I have your address?
 e. I need two tables a. Good morning
b. Fine
13. Toni : Has Lina bought a train ticket c. Hi
to Palembang? d. Excuse me
e. Help me
Tini : No.
17. Fariz : Id like to book a
Toni : Oh, really? I can room, please?
book her an airline ticket, then.
Alam : Certainly.
a. She will probably fly.
Fariz : On 17 December,
b. Her husband would pick her up. if possible.
c. She might stay for another night
d. Theres a bus to Palembang this a. When would you like to stay?
evening b. When will you be available?
e. She will take a bus to Palembang c. Would you like a single or double
d. Would it be okay to have en-
14. I would like to a room for two suite?
nights e. Would you mind if take that one
a. Reserve
b. Buy
c. Sell
18. Hari : I am sorry my
d. make
flight which Ive booked this morning.
e. take
Agung : Could I have your
name, Sir?
15. Guest : Can I confirm my
room reservation?
a. I have to cancel
Receptionist : Certainly, Sir.
b. I will buy a ticket
c. I have booked
Guest : Bachri. Syamsul d. I Id like to have
Bachri.
e. Id like to book
a. May I know your name?
b. Whats his name?
c. Can you tell me your address? 19. Aji : two seats for midnight
d. Shall I write down your name? show?
e. Whats her name?
Danu : Yes, of course. When will
you have them?

16. Aldi : , I think there is a a. Can I book

mistake in my bill. b. You need
c. I wan to
Waiter : Yes, let me see your bill. d. Do you need
 e. I can 23. look for the correct description job !
an a pharmacist = ..............................
a. Some who prepare and dispenses
medical drug.
b. Someone who serves at tables in a
20. Arjo : Can you tell me how reestaurant
this new machine? c. Someone who design building and
house
Ben : its quite simple. You can d. Someone who deals with and
.. the manual answers phone calls in an office
e. Someone who cooks food in a
a. To operate read restaurant
b. To read to read
c. to operate to operate 24. look for the correct description job !
d. to operate to read a nurse = ..........................................
e. to read operate a. Someone who takes care of
patients.
21. look for the correct description job ! b. Someone who serves at tables in a
a chief = .......................................... reestaurant
a. Someone who cooks food in a c. Someone who design building and
restaurant house
b. Someone who serves at tables in a d. Someone who deals with and
reestaurant answers phone calls in an office
c. Someone who design building and e. Someone who cooks food in a
house restauran
d. Someone who deals with and
answers phone calls in an office 25. Match the following word with their
e. Someone who handel electricity synonym.
problem Instruction = .................................
a. Direction
22. look for the correct description job ! b. Check
an electrician = .................................... c. Finish
a. Someone who handel electricity d. Purpose
problem e. The begining
b. Someone who serves at tables in a
reestaurant 26. Match the following word with their
c. Someone who design building and synonym.
house preliminary = .................................
d. Someone who deals with and a. The begining
answers phone calls in an office b. Direction
e. Some who prepare and dispenses c. Check
medical drug. d. Finish
e. Purpose
27. Match the following word with their d. assist
synonym. e. history
goal = ...... ...........................
a. Purpose 32. the word suffix which is used to
b. The begining descripe people and their job is .....
c. Direction a. operator
d. Check b. dirct
e. Finish c. music
d. employ
28. Match the words or phrase bellow in to e. electric
their meaning.!
Program = .................................. 33. the word suffix which is used to
a. A series of actions toward a descripe people and their job is .....
particula result a. photographer
b. A building where people work b. navigate
c. A thing that dificult to deal with c. type
d. Things used in equipping d. edit
e. A spesific plan or design e. library
34. Ahmad : I am very .

29. Match the words or phrase bellow in to Bambang : youd better go to bed
their meaning.!
Data = .................................. a. sleepy
a. Facts or details about something b. hungry
b. A building where people work c. angry
c. A thing that dificult to deal with d. thirsty
d. Things used in equipping e. happy
e. A spesific plan or design
35. Wed like to make ... for tomorrow.
a. a reservation
30. Match the words or phrase bellow in to b. reserve
their meaning.! c. reserving
Office = .................................. d. reserved
a. A building where people work e. reserves
b. A thing that dificult to deal with
c. Things used in equipping
d. Facts or details about something 36. Fatimah always herself with good
e. A spesific plan or design dresses and cosmetics so that why
she looks so beautiful.
31. the word suffix which is used to a. beauties
descripe people and their job is ..... b. beauty
a. reseption c. beautician
b. optician d. beautiful
c. manage e. beautifies
 e. Shes not fat

37. Which do you need? A single or a

double bed
a. room
b. table
c. ticket
d. flight
e. restaurant

38. Sorry, but all seats have been you

can fly with another flight tomorrow.
a. reserved
b. seated
c. taken
d. bought
e. book

Police are trying to locate Miss Elsie Pearson,

age 70, who disappeared from Kurnias home
for the Elderly on Wednesday night. Miss
Pearson is 165 centimeters tall, weighs 100
kilograms, and has short brown hair. She
wears thick glasses, has a light complexion,
and brown eyes. When last seen she was
wearing a short blue jacket, brown slack and
black shoes.

39. What the announcement about?

a. missing person
b. Kurnias person for the
elderly
c. Miss persons identity
d. Miss Persons appearance
e. police research

40. How is Miss Person appearance?

a. Shes overweight
b. Shes beautiful
c. Shes is slim
d. Shes tiny