Installing and Using

iLearnInterpreter

By Mobius
Documentation note:

This manual was written with the primary intention of generating a help file and for on-screen
display with the Adobe Acrobat reader. As such, all of the screen shots have been reduced in size
and resolution (with aliasing) to make them easier to read. The result is that images in the printed
manual are not available at high resolution.

Also, if you are reading this manual with Adobe Acrobat, please click on the Show Navigation
Pane icon on the toolbar in order to see a hierarchy of the manual along the left hand edge. It will
make navigation of this manual a little easier.

This manual was written by Jason Tranter of Mobius Software, 1999-2003.

It was produced using Doc-To-Help, by WexTech Systems, Inc.
Contents
Installing iLearnInterpreter 5
Welcome..............................................................................................................................5
Let's get started ....................................................................................................................5
Begin the installation.............................................................................................5
Performing the installation...................................................................................................6
View the movies....................................................................................................6
Upgrading from previous versions ........................................................................7
Install the system ...................................................................................................7
Installing the License Manager............................................................................11
The installation is complete what next?..........................................................................16
Register by e-mail ...............................................................................................16
If you own a dongle.............................................................................................18
Network license...................................................................................................18

Security and licenses 19

Introduction .......................................................................................................................19
Registration .........................................................................................................19
Security module (HASP).....................................................................................19
Network security module (NetHASP) .................................................................20
Additional information ......................................................................................................21

Support issues 1
What to do when things are not perfect? .............................................................................1
Installation, dongle and licensing issues..............................................................................1
Software issues ....................................................................................................................2
Reboot and try again..............................................................................................2
Is it repeatable?......................................................................................................2
Record the sequence of events...............................................................................2
Check your memory and resources .......................................................................2
Are other programs affected? ................................................................................2
How much disk space do you have?......................................................................2
Reinstall the software ............................................................................................3
If you get a software error .................................................................................3
Content issues ......................................................................................................................5
Documenting iLearnVibration issues ....................................................................5
Computer requirements........................................................................................................7
Hard drive space ....................................................................................................7
Operating system...................................................................................................7
Resolution..............................................................................................................7
CD ROM ...............................................................................................................7
Sound card.............................................................................................................7
Memory and processor ..........................................................................................8

Index 11

Installing and Using iLearnInteractive Contents iii

Installing iLearnInterpreter

Welcome
This document has been written to help you to install and operate the
iLearnInterpreter product. It covers the installation and registration process. It also
includes a few support tips and tricks.

Let's get started

Begin the installation

When you insert the CD the setup program should launch automatically. If not, run
the program named Setup.exe. When you see the opening screen, click install.

Note: On Windows NT , Windows XP and Windows 2000, you may find that
you cannot install this product (or the drivers) if you are not logged on as the
"Administrator". If this is the case, you will need to contact your IT department for
their assistance.

Installing and Using iLearnInteractive Installing iLearnInterpreter 5

 The installation program

Performing the installation

The following section will take you through the installation process.

View the movies

iLearnInterpreter is a different kind of program it is probably unlike any other
program you own. So it is HIGHLY recommended that you view the tutorial
movies. They should how to get started, and how to use the product. If you do not
know how to initially set up the system, you will probably become quite confused
and wonder what iLearnInterpreter is doing.

So, click on movies and watch the first movie. You really should then click for
more movies and then watch the first three movies and ideally the other movies as
well.

6 Installing iLearnInterpreter Installing and Using iLearnInteractive

 Upgrading from previous versions
If you are upgrading from a previous version of iLearnInterpreter, you can simply
repeat the install process this version will simply write over the old version..

Install the system

When you click on install, you will see the following screen:

Simply click Begin and the installation wizard will start.

Click Next

Installing and Using iLearnInteractive Installing iLearnInterpreter 7

 Read the license agreement, and click Agree (but only if you do!)

Specify what should be installed

If you just have a dongle (not a red network license dongle), then simply select
iLearnVibration [Interpreter], optionally check the Copy instructional
movies option (if you want the 100 MB of movies to be copied to your hard drive),
and do not check the Install License Manager option.

License Manager
The License Manager is a program that shares the license over a network. It only
needs to be installed on a single computer. If you will only install the License
Manager on this computer, you can either select Do not install a product on this
computer, and uncheck the Copy instructional movies option, and check the
Install License Manager option. Alternatively, you can run the LMSetup.exe
program in the HASP/NetHASP/Install directory on the CD.

Note: If you also own iLearnVibration [Standard, Professional or Instructor] and

you already have the network license Manager set up, there is no need to reinstall the
License Manager software.

8 Installing iLearnInterpreter Installing and Using iLearnInteractive

 Once you have made this selection, click Next.

Select the destination directory

The location set by default is the best location for the system. However you can
copy them on to a different drive if you like. Click Browse to change the location.

Select the Program Manager group name click Next

Installing and Using iLearnInteractive Installing iLearnInterpreter 9

 Click Next to start the installation

When you click Next, the system will begin the installation process. All of the
software will be installed, and the movies will be copied (if selected).

Note: If you chose to install the License Manager on this computer, its installer will
pop-up during the installation of this software. The steps you should take are
described in the next section.

And that is all there is to it!

Click Finish to complete the installation

Installing the License Manager

If you opted to also install the License Manager, you will be prompted to do so now.
It uses its own installer, so you will have to go through a similar process.

Note: The installer is on the CD in the HASP/NetHASP/Install directory. It is

called LMSetup.exe. It can be used to reinstall or remove the license manager.

10 Installing iLearnInterpreter Installing and Using iLearnInteractive

 Click OK to continue.

Select Yes to continue.

Select Yes again.

This status message tells you what the system detected on your computer. If you did
not check the option to install the security module driver (called the HASP module),
then it will have the message shown here, and it will install the driver for you.
Click Next>.

Installing and Using iLearnInteractive Installing iLearnInterpreter 11

 Select from the two options. If you click Custom you will have additional options.
Most users should just select Typical.

You must specify the location to install the License Manager software.

Note: Aladdin is the company that produces the HASP security modules and the
License Manager software. The network-based security system is called NetHASP.

12 Installing iLearnInterpreter Installing and Using iLearnInteractive

 You can also specify where the License Manager programs should be located in your
Program list (when you select Start Programs). You could enter "Mobius
iLearnInteractive" and it would appear with our products. It is your choice.

Now you can review what the installer plans to do. Click Next> to make it happen.

When the installation is complete you will see this message.

Installing and Using iLearnInteractive Installing iLearnInterpreter 13

 If you did not install the security module driver (i.e. check the box), then this
installer will do it for you, prompting you with this message. Click OK to proceed.

When the installation is complete you will see this message.

And finally, when the "NetHASP License Manager" has been installed, you will see
this message. From this point on, the License Manager program will start when you
start your computer. It must be running, otherwise the iLearnInteractive programs
will not be able to "log in" to check the license.

14 Installing iLearnInterpreter Installing and Using iLearnInteractive

The installation is complete what next?
Once you have installed and registered the products you can run them. Just attach
the dongle (if you have one) and go Start, Programs, Mobius
iLearnInteractive, then select iLearnInterpreter (you can also click on the short-cut
icons created on your desktop).
If you do not attach the dongle, or if you do not have one, or if you have a network
license, you will see the following screen:

At this dialog you can take the required action according to the license type you have
purchased.

Register by e-mail
If you purchased the product before March 2003 and did not purchase a dongle, then
you may select the Register by e-mail.

Installing and Using iLearnInteractive Installing iLearnInterpreter 15

 You should then complete the details requested on the Contact information and
Additional information tabs, and then proceed to the Register tab.

The easiest registration method is to click the Send e-mail button. And e-mail will
be sent to register@ilearninteractive.com with all of the required details. You can
then press Continue, and a short free trial will begin.
When you receive the reply to the e-mail with your registration code, simply run the
software and go to the License details tab, enter the code, and click Unlock.

16 Installing iLearnInterpreter Installing and Using iLearnInteractive

 Note: If you have any difficulties with the registration process, simply take the two
codes on the License details tab and send them by e-mail to
register@ilearninteractive.com. Please include ALL of your contact details, and
product information (what you have purchased, when you purchased the product, and
from whom you purchased the product).

If you own a dongle

If you own a dongle, simply connect it to the LPT (printer) port or USB port and
click the LPT or USB dongle button. You must keep the dongle attached to the
computer.

Network license
If you own a network license simply click the Register with the License
Manager button. The software will search the network for the License Manager
and log-in. When you next run the software it will automatically attempt to log-in
with the License Manager.
If you have any trouble with the License Manager, there is a program in the
HASP/NetHASP directory of the CD with a program called diagnostix,exe. This
program is supplied by the company that makes the dongles and License Manager
and it can be used to search for the License Manager and optionally create a
NetHASP.ini file.
You can also visit a special page on our Web site that contains a number of useful
trouble-shooting tools and the latest drivers.
http://www.ilearninteractive.com/HASP

Note: You should ensure that the License Manager is running on a computer on the
network before you attempt to register with the License Manager.

Installing and Using iLearnInteractive Installing iLearnInterpreter 17

Security and licenses

Introduction
In this chapter we hope to clarify the license arrangements, and the operation of
the security modules and the network License Manager.
iLearnInteractive may only be run on one computer at a time. If the system is
required to be used by more than one person at a time, or it needs to be used on
different computers, then we have a number of options.

Registration
If you do not have a security module, the software will be locked to the
computer. You will go through the registration process, which involves sending
two special numbers to us, and we reply with a third number. Those two special
numbers uniquely identify your computer (and the time at which registration
occurred).
At this time, once the software is registered on one computer it may only be
operated on that one computer. We do plan to provide a mechanism to move the
license from one computer to another.

Security module (HASP)

The security module is a device that sits on your parallel port or USB port. Our
program can read its memory and determine whether the program being run is
licensed for operation.

Parallel port security module (called HASP)

Installing and Using iLearnInteractive Security and licenses 19

 USB port security module

In order to utilize these devices, a driver is required to be installed on your

computer. It is a part of the installation process.
You can therefore install the software (and resources) on as many computers as
you like. However the security module must be installed (and remain connected)
which the product is in use.

Network security module (NetHASP)

In order to support a larger number of users, we also support a security module
that sits on a single computer on the network.

Network security module (NetHASP)

The iLearnInteractive software is then installed on any number of computers (on

the same network). When a program runs it looks on the network for the
security module, and then will operate. But there is actually more to it than that.
First, the computer that holds the security module (which does NOT have to be
the network server) also runs a program called the License Manager. It must be
left running at all times in order for this scheme to operate. It knows how many
concurrent users are allowed to operate the products. When a program is started,
iLearnVibration for example, it "logs in" with the License Manager. When that
program is closed, it logs off.
Let's look at an example.
We will assume that you have purchased a license for two concurrent users of
iLearnEverything. You may install the products on any number of computers,
however you have chosen one computer to run the License Manager software.
So it has the red security module on its parallel port (or USB), and it has the
License Manager software installed an running.
At 9:00 am Joe starts iLearnVibration. It log is with the License
Manager and all is well.
At 9:30 am Mary also starts iLearnVibration. It logs in with the
License Manager. The License Manager knows that you have
purchased two licenses, so it allows Mary to start the software.

20 Security and licenses Installing and Using iLearnInteractive

 At 10:00 am Jill also starts iLearnVibration. The License Manager
will tell Jill that she cannot use iLearnVibration, as there are
already two concurrent users. Jill decides instead to run
iLearnCaseHistories. The License Manager sees that no one is
using this program, and she successfully logs in.
At 10:15 am, Joe closes iLearnVibration on his computer. It
automatically logs out.
At 10:30 am, having studied iLearnCaseHistories, Jill decides to
exit the program (which automatically logs her out) and then she
tries iLearnVibration again. This time the program runs because
there is a license available.
The log-in and log-out process is completely automatic and transparent. You
simply run the program and it will either begin as expected, or a message will
appear to say that there are no licenses free.

Monitoring the users

There is a program on the CD in the Hasp/NetHASP/Monitor directory which
allows you to see which users are currently logged in. It must be run on the
same computer that runs the License Manager software.

Additional information
There is a file named nethasp.txt in the Hasp/NetHASP directory on the CD.
It contains additional setup and operational information. It has been extracted
from the official Aladdin NetHASP manual.

Installing and Using iLearnInteractive Security and licenses 21

Support issues

What to do when things are not perfect?

We have spent many months to plan, develop and test the iLearnInteractive
products. But we are not perfect. We make mistakes. We are human.
However, that does not mean that we will not do everything we can to improve
the product. But it will require your help.
If you see a software problem, or an error in the material, please document the
problem and let us know. We will improve the product and update all of our
customers.
We also ask you to tell us if you have any ideas for the product. Your
suggestions and ideas will enable us to improve the product.
With improvements and corrections, all users will benefit.
So, how do you do that? If you find a "bug" in the software, or have difficulty
running one of the products, please refer to the Software issues section. If
you find a slide in iLearnVibration, or a technical detail in any one of the
products that you disagree with, please refer to the Content issues section.

Installation, dongle and licensing issues

By far the biggest support issue we face is related to the installation and use of
the dongle and license manager software. Although we have done everything
humanly possible to ensure that the drivers and software are installed correctly,
we still occasionally receive reports that they are not either not installed
correctly, or the software is unable to find the dongle or the license manager.
Rather than discuss the issue further here, we have a special page on our Web
site that is dedicated to this topic. At this page you will find updated drivers,
diagnostic programs, and more.
www.ilearninteractive.com/HASP

Software issues
As stated in the introduction, creating a software program that works without
"bugs" on all computers is extremely difficult. In fact, it is impossible.
With 15 years of software development experience, we have gone to great
lengths to create the best product, and to provide facilities to aid in the resolution
of any problems that do arise.
So, if you have discovered a problem, would you please follow these steps?

Installing and Using iLearnInteractive Support issues 1

 Reboot and try again
In many cases, problems are due to memory problems, or conflicts with other
programs. If you can shut all programs down, reboot the computer, and then run
just the iLearnInteractive product in question. If the problem no longer occurs,
then we would still like to know what happened, but at least you are up and
running.

Is it repeatable?
We always like to know if the problem is repeatable. That means, does the
problem always happen, or only in special circumstances. If it is the later, please
identify those circumstances. A little time spent to isolate the conditions will
save you and us a great deal of time.

Record the sequence of events

When you report a problem, it is always very helpful if you can tell us the steps
required to cause the problem to occur.

Note: You may find a problem that you can work around. We would still like
to know about these problems so that we can correct them, and thus save you
and other users the same frustration.

Check your memory and resources

As mentioned, problems are often due to lack of computer resources (free RAM
memory). You can check you resources via the System option in the Control
panel. Just select Start, Settings, Control panel, and double click
System.

Are other programs affected?

If you find that one of the iLearnInteractive programs is having a problem,
please check the other programs to see if they also experience the same problem.
Many of the products share the same software modules, so knowing which work
and which do not can help us determine which may be the culprit.

How much disk space do you have?

If you have very little hard disk space, then there is a chance that the installation
was not complete, or that the computer operating system may struggle. Please
find a way to delete some files so that that there is at least 50 MB of free disk
space.

Reinstall the software

If you have installed the software and believe that it went perfectly smoothly
(and you still have plenty of disk space afterwards), then it is unnecessary to
reinstall the software. However, if there is any doubt in your mind, then it is
worth either re-installing the software, or uninstalling the products and then
repeating the installation, as described at the beginning of this manual.

2 Support issues Installing and Using iLearnInteractive

 If you get a software error
We have added software to our product that attempts to trap a problem, and then
allows you to document and report the error. You will see the following dialog
box when a software error occurs.

The top three lines tell us where in the product the error occurred. The middle
section allows you to tell us about the problem, and the bottom section allows
you to try to continue using the software.
Here is an explanation of this "bug catcher" dialog screen.

Document the bug

Please record what you were just doing on the What happened tab. The more
you can tell us, the better.
Then tell us who you are on the Contact details tab.

Installing and Using iLearnInteractive Support issues 3

 Next, go to the Useful details tab. You will see a list of information in the list
box that will tell you about the available memory, operating system, computer
configuration, and much more. All of this information can help us to pinpoint
the problem.

Tell us about it
We have provided three ways to contact us. The best option is e-mail.
If you click the e-mail button, the software will build an e-mail with all of the
required details and then send it to support@mobius-online.com.

Important: Not all e-mail systems are compatible, so you MUST look in
either your Outbox or Sent items list (or your e-mail system equivalent) and

4 Support issues Installing and Using iLearnInteractive

 make sure there is an e-mail on its way to support@mobius-online.com. If there
is not, you must create the e-mail manually.

Creating the e-mail manually

If the e-mail was not sent, please write an e-mail to the above address and tell us
all about the problem. Press the Copy button to copy all of the required
information to the clipboard, and paste (ctrl-V) it into the body of the e-mail.
Also copy the key information from the third tab so that we know about your
computer. And finally, tell us what lead up to the problem (what were you doing
at the time).

Note: Please do not forget to tell us who you are, and what program it is.

Getting out of the problem

In some cases you can resolve the problem yourself (disk drive full error, printer
error, etc.) and then you can click on Try again and the software will go back to
what it was doing.
You can also try to click Step past, just in case the software can skip the
offending portion of the software and continue operation.
If you click Step out, it will stop doing what it was doing, and attempt to
continue to operate. This will quite often work.
And if all else fails, click the Exit button to stop the program.

Content issues
If you read some text in the manual, in the iLearnCaseHistories reports, or in the
iLearnVibration scenes (or anywhere else for that matter), we would like to
know so that we can make the correction. Where it is a "typo", an error in logic,
or a difference of opinion, we value you input and want the opportunity to
improve our product.
So, please document the change that you feel needs to be made and write to
support@mobius-online.com.

Documenting iLearnVibration issues

In the case of iLearnVibration, it will help a great deal if you could tell us the
exact scene where the error exists. To help you to do this, if you select the
Options button and check the Show scene name option, iLearnVibration
Options button
will show the name of the scene at the bottom of the viewer.

Installing and Using iLearnInteractive Support issues 5

 In this example, you can see that the name of the scene is vf1 : #36 Scene. To
make life even easier, if you simply click on the name of the scene, the name
will be copied to the clipboard so that you may paste it into your e-mail message
to us.

Computer requirements

Hard drive space

50 MB, 530 if operated from This software requires approximately 35 megabytes to operate. However, for
the hard drive. improved performance, you may choose to copy the 'resource' files from the CD
to your hard drive. You will need an additional 535 megabytes (approximately).

6 Support issues Installing and Using iLearnInteractive

 Operating system
We support Windows 95, 98, NT and 2000. At this stage there are no known
conflicts between our products and any of those operating systems.

Note: If you do run Windows NT or 2000 you must have administrator rights
before you can install our software (this is true for all software).

Resolution
600x800, higher The iLearnSignals, iLearnMachineFaults and iLearnInstructor products will
recommended operate on 640x480, however all of the remaining products require 600x800
screen resolution.
It is highly recommended that iLearnVibration is operated at or above 1024x768.
The text used on the iLearnVibration is quite large, so you not find it difficult to
read.

CD ROM
Faster is better. You should also have a CD-ROM drive, the faster the better if you will operate
the software from the CD.

Sound card
Stereo with good speakers While the software will operate without a sound card, it is highly recommended
recommended that you run these products on a computer with a sound card with quality
speakers.

Memory and processor

64 MB RAM and fast Pentium These products are quite advanced, utilizing signal processing, animations,
minimum simulations, and more. As such, you do need to have a fast Pentium computer
with 64 MB of RAM.

Note: If you load numerous programs into memory when your computer
starts, these programs may use the memory required by iLearnInteractive. If you
have any software problems, first try and remove these "start-up" programs and
run the product(s) again.

Installing and Using iLearnInteractive Support issues 7

8 Support issues Installing and Using iLearnInteractive
Installing and Using iLearnInteractive 9
 O
Operating system 24, 7

P
Index Parallel port security module 20

R
Register with the License Manager 18
Registration 16
Registration overview 19
Resolution 1, 7

S
A
Security 19
Administrator 5 Security module overview 19
Animations 8 Setup.exe 5
Show scene name 5
C Sound card 7
Support issues 1
CD ROM 7
Computer requirements 7
U
Contact details 3
Continue 35 Update 1
USB security module 20
D
W
diagnostix.exe 18
Dongle problems 1 Windows 2000 5
Windows NT 5
H Windows XP 5

Hard drive space 7

X
HASP 20
XP 5
I
installation 5, 2
Installation problems 1
Installing the License Manager 9, 11

L
License Manager 18, 20
License Manager problems 1

M
Monitoring network users 21

N
NetHASP 20
NetHASP.txt manual 21
Network license overview 20
NT 5

Installing and Using iLearnInteractive Index 11