SHABAJ SHAIKH

Mobile: +91 7506603258

Email : shabaj.abd@gmail.com/
Skype : shabzz90

PROFIT-DRIVEN MARKETING HEAD

Driving strong and sustainable financial gains through leveraging corporate

potential, enhancing top-notch marketing solutions, innovative branding strategies,
and dynamic corporate events.

More than 6 years of solid B2B marketing experience, delivering profitable solutions to
drive sales, attract and maintain customers, and build a solid corporate brand. Special
talent for enhancing corporate marketability through electronic and print marketing tools as
well as clear, effective corporate messaging.Organizational planning skills, as
demonstrated in successful event planning experience. Gained extensive experience
communicating with vendors and event support personnel, and effectively managed
marketing team. Earned solid reputation for being enthusiastic, efficient, and hands-on.

Strategic Marketing & Event Planning & Corporate Brand

Sales Execution Development
Internet & E-mail Direct Marketing Business-to-Business
Marketing Techniques B2B& B2C

Market Research Team Building & Customer

Leadership Relationship
Management
Budgeting & Allocation Public & Media Vendor & Client
Relations Communication

KEY SKILLS

Self-motivated, devoted and decisive management personnel.

Have ability in taking up new theories as well as responsibilities.
Excellent in general office functions.
Excellent in customer service, sales & marketing.
Excellent knowledge of the GDS systems Abacus, Amadeus and Galileo.
Extensive travel & Hotel industry knowledge.

PROFESSIONAL EXPERIENCE

Working with Old Lighthouse Bristow Hotel as a Sales Manager.

From: [Feb 2016 to Present].
Job Profile:
Maintaining business relation with local travel agents
Regularly updating Inventory report and tariff on Channel Manager
Coordinating with OTA sales managers for strategic planning
Implementing new marketing and promotion platform for hotel
Prompt reply to the email query received from the B2B & B2C Clients.
 Designing new flyers, promotion, offers and deals.
Worked on building travel website Karmictrip.com
Contracting with the Hotelier, Transportation and Excursions
Handled sales and marketing for travel company
Established and built successful partnerships with vendors, hotels, event
management companies, and production services companies.
Working closely with hotel staff to ensure guests are satisfied with the facilities and
their time there. Monitor guest reviews and to identify the strengths and weaknesses
of hotel and accordingly improve. Speak to guests to take the feedback on their
stay. Resolving the guest issues amicably.
Responsible for maximizing hotel's revenues by developing programs to increase
occupancy and make profitable use of its accommodation, meeting and leisure
facilities.
Coordinating promotional activities to meet customer needs.

Worked with Dubai Leisure Holidays as a Consultant Tour Inbound.

From: [Dec 2013 to Sep 2015].
Job Profile:
Handled Dubai Leisure & MICE Group Packages.
Introducing the Company profile to abroad B2B Client and Maintaining their data
records.
Prompt reply to the email query received from the B2B & B2C Clients.
Coordinating with the Hotels across UAE and maintaining their records.
Coordinating with the transportation, Excursions & Tours Company in UAE and
maintaining their records.
Preparing Dubai Package quote and costing based on the service requirement of
the client.
Preparing the Detailed Tour Itinerary for the Groups.
Updating the customer time to time through email marketing about the promotions,
offers and best deals.
Maintaining abroad Travel agencies, corporate and direct customer records and
data
Handled Team Building Events and Activities.
Meeting the business partners visiting to Dubai.
Preparing the booking Invoice and Billing the same in accounts system.
Handling the Operation activities during the tour.
Experience in handling Visa, Hotels, Transport, Excursions, Sightseeing, Events and
Flight tickets.
Targeted both offline and online consumers by designing a multi marketing strategy.
Worked closely with clients to identify their needs and challenges and match their
budget.

Worked with Akbar Travels as a Ticketing Executive.

From: [July 2011 to Nov 2013]
Job Profile:
 Interacting & maintaining healthy relations with the walk in clients.
Flight ticket Issuance of the destinations around the world.
Working experience on GDS Systems - Abacus, Amadeus and Galileo.
Prompt reply to the email query received from B2B and B2C Clients.
Answering phone professionally, courteously and promptly.
Handling email quires related to fares, amendment and cancellation.
Handled Flight tickets reissue, rerouting & cancellation as per customer
requirement.
Maintaining proper billings of issuance, amendment and cancellation.
Updating latest offers and promotional fare to the privilege customers.
Fare quote and issuance of multi sectors itinerary.

Worked with Sutherland Global Services Pvt. Ltd. for a travel process as a sales
representative.
From: (November 2010 to June 2011).
Job Profile:
Make professional, accurate, cost effective travel arrangements for clients while
providing excellent customer service.
Answer phones professionally, courteously and promptly.
Proactively market, sell and consult with clients in regards to tour, air, car and hotel
products and all other related services.
Handling Inbound and outbound calls.
Experience in Handling International Destination Packages for Malaysia, Singapore,
Hong kong, Thailand & Dubai.
Customizing the Destination package as per the client requirement.
Collecting the payment on calls through IVR system.
Issuance of Flight tickets on Galileo GDS System.
Convincing the Client and providing the brief information about Holiday Packages.

Worked with Travel port holidays Pvt. Ltd. as a CSE.

From: (April 2009 to October 2009).
Job Profile:
Responsible for answering all phone calls promptly from members traveling or need
information to any destination.
Booking hotel accommodation in a timely and efficient manner.
Collecting payment and providing travel documentation to customer
Handling inbound and outbound calls related to hotel reservations.
Making hotel booking, handling customer quires, and providing excellent service to
the customer.
Handling amendments and cancellations of the hotel reservation.
Customer also calls to inquire about the latest schemes and offers available with the
company.

EDUCATION
Degree Year University Obtained
 Graduation 2013 Mumbai Pass
H.S.C 2010 Mumbai Pass
S.S.C 2006 Mumbai Pass

COMPUTER SKILLS & COMPETENCES

Diploma holder in Computer application, basic and graphics.

Diploma holder in web design and basic tally.
Microsoft office, excel and Google office (Google docs).

LANGUAGE KNOWN

English (Read, write and speak).

Hindi (Read, write and speak).
Marathi (Read, write and speak).
Arabic (Basic)

HOBBIES

Traveling new places.

Drawing and painting.
Adventures & riding bikes.
Playing football.

PERSONAL DETAILS

Father name : Sabir Shaikh

Date of birth : 05th Nov, 1990
Nationality : Indian
Religion : Islam
Gender : Male
Marital status : Married

REFERENCES

Available upon request.

DECLARATION

The above furnished information is true to the best of my knowledge and will be delighted,
if granted an opportunity to serve your esteemed organization.

Yours Faithfully,
( SHABAJ SABIR SHAIKH )