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3 General Banking:
1. Saving account
2. Short Term Deposit (STD) Account.
3. Fixed Deposit Account.
4. Current Account.
The saving account allows one to have interest income on his/her deposit
while the account can be used for transaction purposes. Withdrawal of
deposit can be made two times in a week in case of this account. Exceeding
this number will forfeit the interest for the month. The TBL offers 7.50%
interest rate on the account. Interest is applied to the account on half-
yearly basis. Savings account also offers:
Free chequebook.
Statement of account at desired frequency.
Tele banking.
Inter branch-banking facility
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A new product has been introduced in the branches of TBL, named Trust
Maxima Saving Account. It started from August 1,2002. The scheme links
deposit value with the rate of interest. Higher the deposit, the higher the
rate of interest over carded rates applicable for general clients
The Trust Bank offers 6.00% interest on STD account, which is less than
that of saving deposit. Normally various big companies, organizations,
government departments keep money in STD account. In Trust Bank Ltd., PB
branch private organizations and individuals are STD account holder. For
this type of account frequent withdrawal is discouraged. Deposit should be
kept for at least seven days to get interest. Prior notice is required for the
withdrawal of money from STD account. The account holder must give notice
seven days before the withdrawal that is why STD is called Seven-Day-
Notice Current account.
FDR Card
Amount in figures
Beneficiaries` name and address
Rate of interest
Information about nominees
Date of maturity
FDR number
Amount in words
Time period
Date of issue.
Special Instruction
Specimen signature.
After fulfilling the FDR Form and depositing the amount, FDR Account is
opened and FDR receipt is issued and it is recorded in the FDR Register. The
FDR Register contains the following information:
In case of fixed Deposit Account, the bank need not hold a cash reserve
to repay money to the customer. The payment will be made after
completion of a certain period of time.
The interest rate offered by TBL for Fixed Deposit Account is as
follows:
debtor which bound to repay the money only after the maturity of
the fixed period.
Chequebooks are not issued for Fixed Deposit Account.
The Principal Brunch of TBL is giving the privilege of their clients with
different types of Current Account. These accounts can be of five
types. They are:
Individual Current Account
Proprietorship Firms
Partnership firms
Private Limited Company.
Public limited company.
All the Account Opening forms are different to each other. All
though, the forms are different but the overall procedure of
Account Opening is similar to that of the Saving Account. This
account offers the following facilities:
Innumerous transactions of a day.
Free chequebooks.
Statement of account at any desired frequency.
Tele Banking.
Inter Brunch Banking facilities.
In case of joint account, the following additional headings are in the form:
Operational instruction of the A/C and signatures
An account holder can transfer his account from one branch to another. For
this, he/she must apply with proper reason to the manager of the branch
where he is maintaining the account.
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A client can close his account any time by submitting an application to the
branch. There must be a signature of the client in the application and the
account-opening officer will verify it. The account officer then checks the
clients account position. The client is then asked to draw a final cheque for
the credit amount in the account excluding account close charge Tk. 50.00
and other incidental charges. The client then surrenders remaining checques
to respected officer who will tear off these cheques. Vouchers are then
issued with debiting the particular account and crediting Incidental charges
account.
After the completion of above formalities, the bank provides the client a
Pay-in-Slip and chequebook. The chequebook can be of 10 or 25 pages. It will
depend on the type of the account. The 10 pages chequebook is issued to the
Saving A/C holder and 25 pages chequebook is issued to the Current or STD
A/C holder. The client has to fill up the Requisition Slip for chequebook.
Then the officer will take a new chequebook with filling up account number
of the client and the branch name in each page of the chequebook. The name
and the account number of the client are then registered in the Cheque
book issue register. The serial number of the chequebook is also entered in
the computer for proper maintenance of records.
Cash is the key instrument of all financial transaction. The cash section plays
a significant role. It is a very sensitive part of the bank because it deals
with most liquid assets. TBL, Principal Branch has a well equip cash section.
This section receives cash from depositors and pays cash against cheques,
Demand Draft, Pay Order and Pay-in-Slip over the counter. This section
deals with all types of negotiable instrument and it includes Vault, used as
the store of cash and instruments. The Vault is insured up to TK. 3 million.
Operation of this section begins with the banking hour. The cash officer
begins transaction with taking money from the Vault, known as Opening
Cash Balance. Vault is kept in most secured place. The amount of opening
cash balance is entered into a register. After whole days transaction, the
money remains in the cash counter is deposited back into the Vault, known as
the closing balance. The main functions of this section are cash receipt and
cash payment.
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facilities are very well known and popular service. The word Remittance
means sending of money from one place to another through Courier service
and Telegraph/Telex. A bank provides this facility to its customers by
receiving money from one branch of the bank and making arrangement for
payment to another branch within the country. For giving this facility, the
bank uses some instruments, which are used instead of liquid cash. To
transfer the cash from one place to another is very much risky that is why;
this department uses some transferable instruments instead of cash.
Pay Order means Payment Order. Pay order is an instrument that contains an
order for payment to the payee only in case of local payment whether on
behalf of the bank or its constituents. Like cheque, there is no possibility of
dishonoring PO. The Pay Order is only en-cashed through the issuing branch
that means in case of PO the issuing and paying branch are the same.
In the beginning stage, PO was issued only to effect the local payment of
banks own obligations. But at present, it is also issued to the customers,
which they can purchase to deposit as security money or earnest money. PO
is in form of receipts and issued by joint signature of two officers. It
ensures payment to the payee as the money is deposited by the purchaser of
PO is kept in a temporary account named Pay Order A/C. For issuing a
Pay Order, following formalities are to be maintained:
If the customer wants to transfer the pay order amount from the
beneficiarys account with TBL by debiting his account then the procedures
are as follows:
The payees banker, who should certify that the amount would be
As the bank issues the pay order, it is crossed when it is paid over to the
customer. On the other hand the amount is transferred to the payees
account. To transfer the amount the payee must duly stamped the pay order.
The account entries will be:
Before the payment is made, it is the duty of the issuing bank to examine
whether endorsement was given or not. Payment procedure of PO is
described bellow:
The payee deposits it to the collecting bank.
house arrangement.
Payment is given and registered in PO register.
When DD is issued:
After giving this entry an Inter Branch Credit Advice (IBCA) is prepared
which contains the controlling number, depicted that the branch is Credited
to whom it is issued.
The paying bank as and when it responds to the relative advice receive
proceeds so Demand Draft. On receipt of the DD advice from the different
branches, the paying bank will verify the genuineness of the advice by way of
verifying test numbers and signatures. After receiving the instrument, the
IBCA lodgment is done by the branch. Necessary entries are given in DD
Inward Register. The controlling number of the IBCA should match with the
serial number of this register application. Issuing branch then sends an
Inter Branch Credit Advice(IBCA) to the drawn branch against previously
issued IBCA. After that the following entries are given below:
TBL General A/C. Debit
Clients A/C Credit
The banker cannot stop the payment of draft. Then on receiving instruction
from the purchaser after delivery of the draft. This is for simple reason
that issuing a bank draft the banker takes upon himself a commitment in
favor of third party (the payee) to pay a certain amount of money. This is
because a bank draft is as good as a promissory note issued by a banker and
it is acceopted by all because of the goodwill and the reputation of the
banker.
A bank can stop payment of a draft in those cases where either the
purchase of the draft or the payee of the draft has reported about the
draft being lost or stolen. However in such cases bank should maintain
extrme caution. It should immediately inform the drawee branch about the
loss and enquire whether the draft still remains unpaid and also request the
drawee branch to exercise caution if and when the draft is presented for
payment.
on all the vouchers and gives back all the vouchers to the customer.
Then the customer submits all the vouchers to the Remittance
officer.
At last, the customer gets a cost memo containing TT serial number,
Issue Register
Finally, the remittance officer gives Test No and sends the TT form
to the manager of that branch. Then the manager gives the Test
Number again.
After getting all the test numbers the remittance officer makes a
If the bill is beyond the clearing range, it is collected by outer bill collection
mechanism. Customer deposits cheques, DD, PO etc. for collection, attaching
with their deposit slip. Instruments outside the clearing range are collected
through OBC . As for example, a customer of TBL Principal Branch deposits a
cheque of Janata Bank, Agrabad Branch, Chittagong, as a collecting bank.
Now, TBL, Principal Brunch wll perform the following tasks :
Cash department receives the cheque, DD, PO with deposit
branch.
When ever, the IBCA of the collecting branchs OBC comes
There is a vice versa relationship between OBC and IBC. A branch of a bank
sends OBC for collecting their bill from its branch. Then OBC getting branch
responds that OBC and considers that OBC as IBC for them. The procedure
of responding OBC (IBC) are as follow:
Periodical Tasks:
Preparing the monthly salary statements for the employees publishing
Preparing the monthly position for the branch, which is sent to the
Head Office to maintain the Statutory Liquidity Requirement (SLR)
Preparing and Extract which is a summary of all the transactions of
the Head Office account with the branch to reconcile all the
transactions held among the accounts of all the branches.
3.7.1 Extracts:
3.7.4 Depreciation:
Particulars of assets %
Furnitur and Fixture 10
Office Equipment 20
Office Decoration 12
Automobile 20
Besides the above, the accounts department has to prepare some internal
statements that are submitted to the central bank.
The TBL Principal Branch cheques of its client are received for collection
from other banks. In case of receiving cheqies the following points should be
checked very carefully:
They should not carry a date older than the receiving date for more than
six months. In that case it will be Stale cheque and it will not be allowed
for collection. Again the date of cheque should not be more than one
days forward than the receiving date that is the cheque should not be
Post Dated one.
The amount both in words and figures in deposit slip should be same and
also it should be inconformity with the amount mentioned in words and
figures in the cheque.
The name mentioned both in the cheque and the pay-in-slip should be the
same.
The cheque must be crossed.
The collection bank must check whether endorsement is done properly or
not.
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The TBL Principal Branchs cheques are collected through Clearing, which is
described as under:
3.8.1 Clearing: