Documente Academic
Documente Profesional
Documente Cultură
Boguslaw Bembenek
Rzeszow University of Technology, Faculty of Management, Poland
bogdanb@prz.edu.pl
Teresa Piecuch
Rzeszow University of Technology, Faculty of Management, Poland
tpiecuch@prz.edu.pl
Bozydar Ziolkowski
Rzeszow University of Technology, Faculty of Management, Poland
bozydarz@prz.edu.pl
ABSTRACT
The article presents strategic role of technology as one of the major elements of intellectual
capital in the process of creating competitiveness of an industrial cluster. There has been
indicated the need for the implementation of new technological solutions in a cluster, so that
this organisation can function and develop efficiently. The authors concentrate on the
characteristics of the example of innovative technology RFID, which, to their mind, can
contribute to more effective realisation of the processes in cluster companies and to the
creation of added value in integrated supply chains. They also emphasise that the
implementation of this kind of innovation ensues from entrepreneurial behaviour. While
analysing multitudinous benefits resulting from the implementation of this process and
technological innovation in a cluster in terms of the concept of sustainable development, they
state that it constitute one of the key ways of narrowing development gap and distinguishing
clusters companies from their competitors in the conditions of a turbulent environment.
Keywords: cluster, entrepreneurship, technology, sustainable development, competitiveness
1. INTRODUCTION
Great innovative vigour of enterprises has become necessary in new socio-economic
conditions, including the conditions of knowledge-based industry. The companies which are
incapable of introducing innovative changes can experience serious difficulties in satisfying
the increasing demands of the market. Thus, the situation in question should motivate many
business entities to more active participation in clusters within R&D.
Technology industrial clusters, as an example of intelligent organisation, are orientated
towards permanent generation of products, processes, technological and organisational
innovations, as well as the ones that enable better fulfilment of the key stakeholders' needs in
the domestic and foreign markets and also the creation of the competitiveness of their
members. Innovation has no wider economic significance until it is practically used, however,
clusters do not encounter problems with commercialisation and diffusion of innovation. These
structures naturally developing the eco-system of entrepreneurship as a result of partner
cooperation of diverse entities form the sectors of: business, science and business
environment provide entrepreneurs (particularly the ones from SME sector) with a real
chance to commonly create new knowledge, transfer it and constantly acquire it from the
environment (a model of open innovation) at lower costs. Entrepreneurial organisational
culture of a cluster is created as a result of: partner relations between cluster members, the
promotion of proper and commonly accepted patterns of behaviour, common learning and
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Industrial cluster characterized by: predominance of small and medium industrial enterprises, with few
household enterprises, uses mechanical and electrical equipments for the mainstream production process, mostly
uses hired labor; decision-making powers often vest with the lead entrepreneur, products are for various
industrial and commercial purposes (Anbumozhi, 2007, p. 15).
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development of the interaction and functional relationships between firms and other
stakeholders (Wasimarif, 2012, p. 73).
In the economic literature the concept of industrial clusters usually refers to two main types of
clusters: vertical clusters made up of industries that are linked through buyer seller
relationships; and horizontal clusters, that include industries which might share a common
market for the products, use a common technology, labor force skills and similar resources
(Oigiagbe et al., 2012, p. 225). S. Breznitz (2013, pp. 31-36) suggests that clusters are created
differently and operate in many ways:
clusters differ from one another in terms of their composition and their level of industrial
competitiveness,
clusters can be formed in many different locations, not all can grow, develop, and sustain,
cluster success depends on many factors (internal and external),
successful clusters have shown that knowledge transfer between firms is one of the most
important factors affecting cluster growth and development,
ability to develop an industrial cluster in one industry is not a guarantee of success in
another industry (each industry has its own peculiarities and requirements),
firms locate in a cluster to benefit from joint availability of resources, ability to reduce
costs and to create access to factors of production (physical resources, knowledge,
logistics, labor force, markets, etc.),
clusters that are not sustainable - do not enjoy the benefits of external economies and hence
disintegrate over time.
According to M. Porter (1998, p. 79) clusters represent a kind of new spatial organizational
form in between arms-length markets on the one hand and hierarchies, or vertical integration,
on the other. G. Scheer and L. von Zallinger (2007, p. 30) argue that clusters are mostly very
heterogeneous systems, consisting of a number of member businesses and partners whose
information, communication and cooperation has to be structured and organised, because
organisational structure of a cluster is of central importance, as formal organisation and rules
for cooperation are giving the cluster its binding nature and ensure transparency and
accountability for its members. Another important factor for cluster development is the
innovation and the continuous exchange of information by (Boja, 2011, p. 38):
direct transfers based on technology cooperation or acquisitions,
indirect transfers through workforce migration or by permanent analysis and observation of
the competition,
indirect transfers through spin-off by supporting new businesses based on ideas and
technologies resulted from research,
a common infrastructure used in innovation by rapid transfer of knowledge with the
support offered by universities and research centres.
Many researchers believe that industrial clusters shall contribute to regional development by
enhancing the competitiveness of clustered firms through the generation of Marshallian
externalities, a better observability and comparability of competitors or an improved
knowledge production and diffusion (Titze et al., 2014, p. 164).
The enhancement of competitiveness in particular industries, domestic and international
markets as well as shortened product and technology life-cycles force the development and
the implementation of new technologies. Dynamically technological change creates new
products, new jobs, and new industries and it transforms or destroys others (Waits, 2000, p.
36). It is technology that is an extremely significant element of creating competitive
advantage of clusters and their members in the conditions of a turbulent environment. Cluster
members can independently create and implement new technologies owing to the common
research and development work, particularly, within the scope of the cooperation of the
representatives of the sectors of business and science. They can also purchase the existing
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patents and licences and adapt them to their own needs when necessary. R. Baptista suggested
that technological innovation is the heart of the dynamic process of cluster growth, accessed
by new firm entry and incumbents growth (Kuah, 2002, p. 209). The notion of technology in
the literature on the subject is defined variously, therefore (Wahab et al., 2012, p. 62):
technology is mainly differentiated knowledge about specific application, tacit, often
uncodified and largely cumulative,
technology as the theoretical and practical knowledge, skills, and artifacts that can be used
to develop products and services as well as their production and delivery systems,
technology is conceived as firm-specific information concerning the characteristics and
performance properties of the production process and product design,
technology is always connected with obtaining certain result, resolving certain problems,
completing certain tasks using particular skills, employing knowledge and exploiting
assets,
technology as the intangible assets of the organisation is rooted in the routines and is not
easy to transfer due to the gradual learning process and higher cost associated with
transferring tacit knowledge,
the concept of technology does not only relate to the technology that embodies in the
product but it is also associated with the knowledge or information of it use, application
and the process in developing the product.
The quality of technology applied in industrial clusters decides on the level and the quality of
their intellectual capital. Certainly, not every technology influences the development of
cluster's intellectual capital. What is important in this scope are the key technologies that are
not very popular in industry, which bring benefit to those subjects of a cluster that use them
more quickly and efficiently than their competitors.
The development of cluster's innovative activity, perceived as an entirety of scientific,
research, technological, organisational, financial and commercial activities that lead to the
implementation of the new or the improvement of the existing technologies, products,
processes and systems, is possible, inter alia, through knowledge transfer, including
technologies. The choice of external know-how sources, access to the channels of technology
transfer, the assessment of their usefulness and the evaluation of costs and benefits should be
consistent with cluster's development strategy, as those factors can decide on the success or
failure of this organisation. B.H. Hall and B. Khan argue that technology adoption involves
a series of individual decisions to start using the new technology, and often entails
considerations about the uncertainty of its benefits, as well as the uncertainty of the costs
associated with its adoption (Silvestre et al., 2014, p. 272). The fundamental methods of
gaining innovative technology in a cluster comprise: formal technology transfer (through
formal contracts for purchasing licences, production lines, patents), informal technology
transfer (through purchasing investment goods, components, technical consultation) and the
development of personal infrastructure of R&D sphere in a cluster. The scope, scale and the
level of technology diffusion in a cluster and its environment to a great extent depend on:
social capital, communication infrastructure, the level of other clusters technological
advancement, the quality of the offer prepared by technological parks and entrepreneurship
incubators that strictly cooperate with industry and R&D sector, as well as technological
knowledge, research potential, production advancement, financing sources, system of
entrepreneurship and innovativeness support, openness to cooperation with the competition
(coopetition), and the state of connection with global economy. It is crucial that partner
cooperation in a cluster exceeds information exchange it should be an active technological
cooperation in joint research teams, based on using common knowledge, technologies,
machinery, devices, etc.
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The history of identification techniques goes back to relatively old times. Probably, the prototype of the present
RFID was IFF system (Identification Friend or Foe), used during World War II by the British. Transponders
(tags) transferring information were placed on tanks, plains and allowed taking decision on a possible attack or
its abandonment. A bit later, on 20th October 1949, N. Woodland and B. Silver from Dexter Institute of
Technology patented the so called bulls eye code (it denotes a target in a shooting range, which was reflected
in the signs of the invented code) a prototype of the present system of barcodes. 25 years later on 26th June
1974, at 8.01 in a Supermarket Marsch in Troy, Ohio, USA, there was bought the first product by means of a
barcode. The majority of the currently used systems of automatic identification have been devised and
implemented in the last 20 years. A considerable interest in RFID systems dated 2004 (Godniak, 2004, p. 441;
Jechlitschek, 2006, p. 2).
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circuit of a transponder contains processor, memory and radio transmitter. There can be
additional elements placed in the carrier, i.e. a temperature sensor and a battery, serving as
a power source;
readers these are radio transmitting devices; their transmitters emit energy by means of
antennas, which is used to activate transponders; in some systems also the signals of the
commands that control transponders and/or modify data encoded in transponders memory.
Their receivers demodulate and decode data transmitted by transponders. The receiver of
transponders signal decode data and can send them to a system computer through a cable
(only stationary readers) or radio signals;
communication and application software.
RFID is a solution that replaces commonly used barcodes; it is modern and has a range of
so-far uncommon application possibilities74. Thus, it is a product innovation understood as
a new, more perfect solution that can be used in a production process. It is also
a technological innovation as it comprises new products and processes as well as substantial
technological changes in products and processes introduced deliberately to obtain strictly
determined benefits. RFID possesses the features of an innovation as (Baruk, 2006, p. 10):
it is a deliberate and a positive change in the present state, proposed by a human,
it can be used for the first time in a given enterprise since it is a new solution that has not
been used in such a version so-far; presently, it is not available on the market,
the changes that ensue from its implementation comprise: new choices, processes, different
work organisation and management methods,
owing to its implementation it is possible to satisfy present and future needs of the
economy and the constantly growing demands of the market and clients,
as a result of its implementation there are expected certain technological, economic and
social benefits,
it is a means of attaining development objectives by economic organisations,
it becomes a vehicle for technological progress, improves the functioning of the processes
used in various types of units; it is also conducive to productivity,
it produces positive economic effects, facilitates competition and the improvement of
enterprises position on the market,
its implementation requires certain technological, market, economic and socio-
psychological knowledge.
In the literature on the subject innovation implementation is perceived as a sign of
entrepreneurship. Innovations, likewise entrepreneurship, are conducive to wealth creation,
influence enterprise's development and the possibilities of achieving strategic goals. In the
case of the implementation of technology influencing the functioning of the entire enterprise,
contributing to wealth creation and affecting its strategic position, in the long term, one can
talk about strategic entrepreneurship, the dimensions of which comprise: a specific spirit of
entrepreneurship that creates entrepreneurial culture, entrepreneurial leadership, strategic
management of human resources, the use of creativity in the approach to problems and
innovation implementation (Ireland et al., 2003, pp. 963-989). Similarly, in the present paper,
it has been assumed that innovation implementation in contemporary enterprises ensue from
entrepreneurial attitudes and behaviour of management staff. Detailed research conducted
within the scope of the project Synthesis of autonomous semi-passive transponder dedicated
to operation in anticollision dynamic RFID systems will surely verify this thesis. In a
turbulent environment, the development and the implementation of innovation result not only
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For instance: RFID does not require direct visibility of the readers or the participation of a human being; it is
possible to use RFID even in very difficult conditions in which it is impossible to use barcodes; RFID reader can
read up to a few hundred of transponders within a second; RFID transponders give various ways of data
protection, which is not possible in the case of barcodes (Orlowski, 2008, p. 21).
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a supply chain comprise: a decreased number of mistakes concerning the volume and time of
sale, better monitoring (serving, among others, the improvement of health and safety in food
industry), quicker response of the management staff to the needs of suppliers, producers,
wholesalers and consumers owing to facilitated forecast of the level of demand and
production planning (Ha et al., 2014, pp. 553-561; Kumar et al., 2006, pp. 739-750; Kelle,
2005, pp. 41-52; Karoway, 1997, pp. 32-35). Environmental benefits from RFID
implementation mainly include reduced demand for fossil fuels for transport, which ensues
from the substitution of traditional methods and communication channels with the solutions of
wireless communication.
The results of the research on the implementation of RFID technology into the concept of
smart cities indicate the possibility of faster provision of the services to a user owing to the
communication by means of the computers connected to a common Internet network (Chen,
2013, pp. 167-178). Being in the possession of a mobile opens to a client a door to every piece
of information encoded in the form of RFID. The chance of doing routine actions immediately
(i.e., receiving a shopping list created by a fridge that monitors its stock, or calling a taxi
without the necessity of dialling or making a call) constitutes an incontrovertible social
benefit, identified as time-saving and the improvement of life comfort. It also creates
economic benefits since enterprises that use RFID make savings, for instance, owing to the
resignation from the maintenance and the development of telephone services. Environmental
benefits complement eco-development nature of RFID and are expressed, inter alia, in
reduced use of electric power that comes from fossil fuels.
A range of benefits included in the assumptions of sustainable development are created in the
concept of using RFID technology in household appliances. Presently, special RFID labels are
able to store information on technical parameters of every device, as well as date of purchase,
servicing and final use, during the entire life cycle of a product. It creates real possibilities of
determining the level of deterioration of a product, which can translate into differentiation of
recycling fees returned to consumers and enterprises (Lee et al., 2012, pp. 339-345).
The nature of the sector of enterprises and clusters, requiring expansion-orientated
development, encourages them to constantly improve their innovativeness. Already available
RFID innovations constitute a group of development conditions, on the basis of which every
organisation creates its own strategies, and thus, potential expansion possibilities. Knowledge
on innovations in one industry constitutes an intrinsic element for the development of other
sectors, which copy and adopt proven patterns. Despite the fact that the examples of using
RFID presented in the paper will not be useful for every organisation, they indicate the
ongoing changes and stimulate to business reflection on the directions of future development.
It can be assumed that in the group of the presented applications, every enterprise and every
cluster will find at least one inspiring solution. In spite of the identification of the presented
benefits that ensue from RFID implementation, the broad applicable scope of the technology
in question has not been fully discussed, therefore, it stimulates detailed research on the
presented issue in the future.
5. CONCLUSION
The clusters that can create and implement new technologies and that are characterised by an
ability to constantly adapt to the changes occurring in their environment, can be ahead of the
occurrences, which enforce changes and prepare for them consciously. Clusters that fail to
develop in technically-technological way can face serious problems with satisfying constantly
growing demands of the market, including competition.
The presentation of the benefits that ensue from real or potential RFID implementation by
cluster enterprises proves enormous potential of this technology in the context of sustainable
development. Nonetheless, it has to be remembered that the presence of RFID, which gives
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the chance of industrial expansion, is related to certain threats. Therefore, the implementation
of RFID technology requires comprehensive analysis of macro- and micro-environmental
conditions, aiming to determine their future impact, at least, in social, economic and
environmental dimensions.
The literature research that has been conducted supports the thesis that it is possible to
indicate dependencies between the implementation of RFID technology and entrepreneurship
and sustainable development. RFID constitutes a group of such solutions that facilitate
simultaneous achievement of the three objectives that serve to satisfy social, economic and
environmental needs. Hence, it is possible to attain enterprise's economic aims but not to
negatively influence the society or the environment. Eco-development nature of RFID
technology causes that socio-economic development is not just a game with score 0-0 but
win-win, which brings benefits to all stakeholders. Therefore, in certain circumstances, some
types of RFID systems are considered a specific kind of eco-innovations, called effectition.
Pro-innovation orientation can be a source of enterprises' key competences, which enable
gaining and maintaining a permanent competitive advantage in the conditions of sustainable
development. Hence, contemporary enterprises not only should, but have to be open to
innovations and novelty; they should response to signals and the challenges of the market, and
should be ready to implement adaptation changes. They have to develop their innovativeness,
ensuring professional management, creating specific organisational culture and organisational
conditions that will be attractive for the people who show innovative are entrepreneurial
tendencies. It is crucial to make it possible to build permanent competitive advantage on the
market. In contemporary innovative enterprises, particularly the clusters that are considered
an environment that is highly conducive to innovations; innovations and entrepreneurship
should overlap, acquire a specific dimension, becoming a benchmark of activity, vitality and
openness to changes.
Presently, in more and more complicated conditions of external environment and fierce
competition, enterprises seek opportunities to gain competitive advantage in a certain area of
the market. It is possible owing to the implementation of new innovative solutions that
improve companys situation and decide on the improvement of its viability. An example of
such a solution is the above mentioned innovative Radio-frequency identification system
(RFID), which, as a radical innovation, substantially changes the way of realising a number of
business processes in contemporary companies, particularly the ones that operate in industrial
clusters.
LITERATURE
1. Anbumozhi, V. (2007). Eco-industrial clusters in urban-rural fringe areas. Hyogo:
Institute for Global Environmental Strategies, p. 15.
2. Baruk, J. (2006). Innowacje instrumentem zarzadzania przedsiebiorstwem, A. Kaleta, K.
Moszkowicz, L. Wozniak (ed.), Przedsiebiorczosc i innowacyjnosc. Wyzwania
wspolczesnosci. Wroclaw: Wyd. AE we Wroclawiu, p. 10.
3. Boja, C. (2011). Clusters models, factors and characteristics. International Journal of
Economic Practices and Theories, vol. 1, no. 1, p. 38.
4. Breznitz, S.M. (2013). Cluster sustainability: the Israeli Life Sciences Industry. Economic
Development Quarterly, vol. 27, no. 1, p. 30.
5. Chen, M. (2013). Towards smart city: M2M communications with software agent
intelligence. Multimedia Tools and Applications, vol. 67, pp. 167-178.
6. Clemons E., Reddi S., Row M. (1993). The impact of information technology in the
organization of economic activity: the move to the middle hypothesis. Journal
Management Information System, vol. 10, no. 2, pp. 935.
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Note: This work is the result of authors participation in the Project: Synthesis of
autonomous semi-passive transponder dedicated to operation in anticollision dynamic RFID
systems, grant of Polish National Centre for Research and Development, No.
PBS1/A3/3/2012, NCBR.
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