NOCET 2017: Sustaining Performance in VUCA World Survey Page 1 of 5

NOCET 2017: Sustaining Performance in VUCA World

1. VUCA: Being ready for the Unexpected

About VUCA World:

Change is inevitable. VUCA is an acronym for Volatility, Uncertainty, Complexity and

Ambiguity. The term was coined in US war college during world war-II and used widely in
Industry after the end of Cold War (i.e. 1990 Onwards). World changed beyond expectations
after the end of cold war, both technologically and economically. We are now living in a
VUCA world, we don't know what is going to happen tomorrow. Therefore, "Knowing what
to do when you don't know what to do" is the key mantra for sustaining performance in
VUCA World.

I request to kindly spare a few minutes from your valuable time for completing the following
survey. This shall help my team to complete the research work. My sincere Gratitude in
Advance.

* 1. What is your Grade/ Level in NTPC?

* 2. Did you understand the Term 'VUCA'?

* 3. NTPC and its Environment: Compared with the last five years, what do
you expect the NEXT five years to be like for our organization in the
following areas?
I am not sure
Somewhat about the
No Impact Somewhat less About the same more Impact

VOLATILITY
(an increase in
the pace or rate
of change)

UNCERTAINTY
(unpredictability
about the
future)

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I am not sure
Somewhat about the
No Impact Somewhat less About the same more Impact
COMPLEXITY
(having many
interconnected
parts or
variables)

AMBIGUITY
(lack of clarity
about the
meaning of
trends or events)

* 4. Technological Advances and Innovations: To what degree will the

following TRENDS affect our organization in the next five years?
I know what
this is but am
To a small To a moderate To a great unsure of its
Not at all degree degree degree impact

Conventional/Outdated
Technology

Automation (e.g.,
advanced robotics,
SCADA)

Advancement in
Renewable
Technologies

Artificial intelligence
(Controlling machines
with softwares capable
of intelligent behavior)

Energy storage systems

Improving health of
T&D Network

Electric Vehicles

Electrical Vehicle
Charging stations

Other (please specify)

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* 5. Management and Leadership Changes: To what degree will the

following TRENDS affect our organization in the next five years?
I know what
To a this is but am
To a small moderate To a great unsure of its
Not at all degree degree degree impact

Brain Drain/
Attrition/Superannuation

Bureaucratic Framework
(since we are a PSU)

Transfer Policy

Proposed Career
development scheme

Attracting talent at
Management level
(Lateral Induction)

Other (please specify)

* 6. Government Regulations and Market Demands: To what degree will

the following DISRUPTIVE TRENDS affect our organization in the next
five years?
I know what
this is but am
To a small To a moderate To a great unsure of its
Not at all degree degree degree impact

Ambitious
Target of
Pumping 175
GW Renewable
Energy

Stringent
guidelines for
Climate health

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I know what
this is but am
To a small To a moderate To a great unsure of its
Not at all degree degree degree impact
Insistence for
producing clean
energy

Fuel security
and Water
resource
conservation
Guidelines

Stringent CERC
Regulations and
Guidelines

Global
Regulatory
Changes

Less/Zero
demand for coal
based power

Other (please specify)

* 7. Workforce Dynamics: To what degree will the following TRENDS

affect your organization in the next five years?
I know what
this is but am
To a small To a moderate To a great unsure of its
Not at all degree degree degree impact

Changes in
hiring practices

Accessing high-
quality talent in
new
geographies

Shifts toward
using more
contracted or
temporary labor

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I know what
this is but am
To a small To a moderate To a great unsure of its
Not at all degree degree degree impact
Increasing
demands upon
leaders

Differences in
working styles
across
generations

Changes in
expectations of
balance between
work and non-
work life

Other (please specify)

* 8. What is Your Opinion: Will NTPC be able to sustain its performance in

VUCA World?

Other (please specify)

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