STORAGE ANALYTICS

BRETT HESTERBERG, TECHNICAL PRODUCT

MANAGER

OJAY BAHRA, TECHNICAL PRODUCT

MANAGER

RICHARD JEW, SENIOR PRODUCT MARKETING

MANAGER
AUGUST 8, 2012
WEBTECH EDUCATIONAL SERIES

Storage Analytics

Attend this WebTech session to learn how to leverage storage analytics to

transform your storage infrastructure into a business enabler. Storage analytics
help you to manage your storage environment beyond the operational view to a
business-centric view where storage resources can become strategic assets to
drive storage service level management for business applications.

Attend this WebTech to learn

Tips and tricks to streamline storage performance monitoring across your

Hitachi environment
Establish storage service level management by defining and enforcing
performance and capacity objectives for key business applications
Create storage service level management reports that satisfy the needs of
multiple IT stakeholders (i.e., CIO, architect, administrator)
STORAGE ANALYTICS

Enable customers to transform visualizing a data center from an

operational view to more strategic and business-centric view
where elements are measured, correlated, trended and
strategized.
STORAGE ANALYTICS DASHBOARD

Which applications miss their SLAs?

Which applications are at risk?
STORAGE ANALYTICS VALUE PROPOSITION

End-to-End Performance
Data Center Capacity
SLO Compliance Performance Troubleshooting
Visibility Planning
Analysis and Tuning
Dashboard of Monitor Conduct intelligent Performance Detailed storage
application-centric application service capacity planning analysis from system
views of storage level objectives based on application to performance
(supply and (SLO) for historical trends to logical storage reporting and
demand) to compliance reduce future devices analysis
minimize OPEX CAPEX
Statistical analysis
Standard reports
Business and across Storage system
to identify
consumer view Application SLO applications, analysis for
underutilized and
of applications monitoring servers, switches performance
overutilized
(demand) and storage tuning
resources
systems
Integration with Analysis of
Storage array Historical capacity detailed storage pool
SLO violation
view trending for performance allocation and
investigation
(supply) applications reporting for utilization
deeper analysis
 HITACHI COMMAND SUITE:
STORAGE ANALYTICS

Strategic View

Storage Analytics

Usage Patterns SLO Compliance Capacity Planning

Chargeback CAPEX \OPEX Storage Economics

Operational View

Configuration Analytics Mobility Protection

Storage Allocation Performance Tuning Data Migration Replication

Provisioning Troubleshooting Technology Upgrades Pair Sync

5
HITACHI STORAGE ANALYTICS:
PERFORMANCE PRODUCTS POSITIONING

Business Focus
Hitachi Command Director (HCmD)
Plus
Application
Data Center
Service Level Hitachi Tuning Manager (HTMN)
Visibility
Compliance
Operations Focus
Hitachi
Command
Director End-to-End
Performance
Performance
First Aid
Analysis
Service Capacity
Chargeback Planning
Hitachi
Tuning
Manager
Storage
Performance Storage
Troubleshooting Health Check
and Tuning
HITACHI TUNING MANAGER:
PERFORMANCE FIRST AID ANALYTICS TAB
HITACHI TUNING MANAGER:
PERFORMANCE FIRST AID

Can filter volumes for analysis

Select Logical
Group (or Host)

To filter
To filter volumes,
volumes, launch
launch
Wizard after select thethe
Wizard after select volumes
volumes
HITACHI TUNING MANAGER:
TOP PERFORMANCE TIPS

Look at longer historical trend first

Identify troubled spots by looking at longer period of trend (for example, 7 days of
hourly data, 24 hours of minute data)

Focus on trouble area with finer granularity

After identifying trouble areas, zoom into those time periods with finer granularity
(minute level)

For response time-centric applications such as online transaction processing

You want low utilization to ensure CPU cycle availability
You want low Q-depth to ensure no wait time

For throughput-centric application such as backups

You want high utilization to ensure maximum throughput
You want high Q-depth to let CPU manage queues smarter
HITACHI TUNING MANAGER
TOP PERFORMANCE TIPS

Workflow from inside to outside

Start at the I/O response time for the server or device reporting the problem
In case the value differs significantly from the base value, investigate
High cache write pending percentage causing inflow control
High front-end processor (CHA) or MP (VSP) utilization causing port
congestion
High back-end processor (DKA) or MP (VSP) utilization causing delays in
reading from or writing to disk
High parity group utilization causing delays in reading from or writing to
disk in that parity group
SERVICE LEVEL COMPLIANCE

Monitor service level objectives (SLO) for applications

SLO is a measurement of performance for a group of storage volumes
HCmD constantly monitors the mission-critical applications against their SLO and
alerts users if it goes out of compliance
HCmD provides dashboard summary of the current SLO violation and as well as its
history for mission-critical application.

Investigate service level violations

Global dashboard for near real-time monitoring of application SLO status
Drill down to SLO investigation unit to help quickly identify potential causes of SLO
violation

Realize application service level objectives

Average storage response time
Total IOPS
MONITOR SERVICE LEVEL OBJECTIVES

Support for service level objectives

Application SLOs
Storage response time
Total IOPS

Storage system and host SLO

Highlighted on
Cache write pending percentage Dashboard
DP pool overprovisioning ratio
DP pool risk ratio
DP pool used percentage
Host file system used percentage
Parity group busy percentage
Port busy percentage
KEY PERFORMANCE REPORTING AREAS:
DASHBOARD, RESOURCES, GLOBAL REPORTS
B

B
A

C
PINPOINT VOLUME UTILIZATION REPORTING

Scenario
1. Pool 4 and 16 on my VSP are
running my mission-critical
workload. I want to keep a
close eye on these pools and
the hot volumes in it to make
sure nothing gets overly busy
2. I want to save this report so I
can quickly get to it again and
again
3. I want to generate this report
from the CLI from time to time
because I prefer the command
prompt and I can do further
analysis with the CSV output
HITACHI COMMAND DIRECTOR DATA FLOW

Gather Massage,
Correlate Aggregate Generate
Raw Discovered Data Dashboard,
Configuration and With Business Raw Data Into Business Views
Performance Data Metadata SLO Compliance and Reports
Metrics

Type : Oracle

Function: HR

Customer: ACME

Application

Volume

SLO: Oracle (prod)

LOGICAL GROUP BUSINESS VIEW

STRONG INTEGRATION WITHIN HCS

Logical groups are fully integrated

with Hitachi Command Director
After importing logical groups
created from a group of hosts
within Hitachi Device Manager,
the logical group business view
displays storage and hosts as
part of the logical group hierarchy
 BUSINESS VIEWS, TAG CATEGORIES,
TAGS AND APPS

Function Plus Geography Plus

Business Views Function Geography Function Geography

Tag Categories Function Geography

Tags Mktg. Sales Eng AMER EMEA APAC

WWN2 WWN3 WWN4 WWN5 WWN6

WWN1

Logical Groups HSD1 HSD2 HSD3 HSD4 HSD5 HSD6

and Applications

LDEV2 LDEV3 LDEV4 LDEV5 LDEV6

LDEV1

Application 1 Application 2 Application 3 Application 4

CLASSIFY APPS: ASSIGN
SLO PROFILES AND TAGS
MONITOR KEY BUSINESS UNITS
STORAGE PERFORMANCE
SLO INVESTIGATION UNIT

3
SLO INVESTIGATION UNIT:
IN-CONTEXT LINK AND LAUNCH (L&L) INTO HTNM

1
SLO INVESTIGATION UNIT: IPAD VERSION
SUMMARY

SATISFY THE NEEDS OF MULTIPLE I.T. ROLES WITH HTNM AND HCMD

Storage administration
Performance trend analysis
SLO investigation unit
Port, controller, pool, and
volume utilization reporting
SUMMARY

SATISFY THE NEEDS OF MULTIPLE IT ROLES WITH HTNM AND HCMD

IT manager
Data center-wide performance
overview and SLO compliance
Storage system summaries
Overutilized and underutilized
storage resources
 SUMMARY

SATISFY THE NEEDS OF MULTIPLE IT ROLES WITH HTNM & HCMD

CIO
Performance health snapshot
Automatic delivery of key
reports
SLO compliance by business
unit and geography
Breakdown by
BU, geography,
product, test, etc.
QUESTIONS AND
DISCUSSION
UPCOMING WEBTECHS

Mainframe Series

Dynamic Tiering for Mainframe Considerations: Simplified Tiered

Storage, Sept. 5, 9 a.m. PT, 12 p.m. ET

VSP Mainframe and Dynamic Tiering Performance Considerations,

Sept. 12, 9 a.m. PT, 12 p.m. ET

Mainframe Replication, Sept. 19, 9 a.m. PT, 12 p.m. ET

Why Networked FICON Storage Is Better than Direct Attached

Storage, Oct. 3, 9 a.m. PT, 12 p.m. ET

Data Centers

Maximize Availability and Uptime by Clustering your Physical Data

Centers Within Metro Distances, Oct. 24, 9 a.m. PT, 12 p.m. ET

Check www.hds.com/webtech for

Links to the recording, the presentation and Q&A (available next week)
Schedule and registration for upcoming WebTech sessions
THANK YOU