Mintzbergs Managerial Roles

Category Role Activity Examples

Informational Monitor Seek and acquire Scan/read trade

work-related press, periodicals,
information reports; attend
seminars and
training; maintain
personal contacts

Disseminator Communicate/ Send memos and

disseminate reports; inform
information to others staffers and
within the organization subordinates of
decisions

Spokesperson Communicate/transmit Pass on memos,

information to reports and
outsiders informational
materials; participate
in
conferences/meetings
and report progress

Interpersonal Figurehead Perform social and Greet visitors, sign

legal duties, act as legal documents,
symbolic leader attend ribbon cutting
ceremonies,
host receptions, etc.

Leader Direct and motivate Includes almost all

subordinates, select interactions with
and train employees subordinates

Liaison Establish and maintain Business

contacts within and correspondence,
outside the participation in
organization meetings with
representatives
of other divisions or
organizations.
Decisional Entrepreneur Identify new ideas and Implement
initiate improvement innovations; Plan for
projects the future

Disturbance Deals with disputes or Settle conflicts

Handler problems and takes between subordinates;
corrective action Choose strategic
alternatives;
Overcome crisis
situations

Resource Decide where to apply Draft and approve of

Allocator resources plans, schedules,
budgets; Set priorities

Negotiator Defends business Participates in and

interests directs negotiations
within team,
department, and
organization