ORACLE APPLICATIONS CLOUD

Oracle Financials Cloud

Functional Known Issues
Release 13 (update 17C)
Oracle Financials Cloud Functional Known Issues Release 13 (Update 17C)
Copyright 2011 2017, Oracle and/or its affiliates. All rights reserved.
This software and related documentation are provided under a license agreement containing restrictions on use
and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license
agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit,
distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering,
disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited.
The information contained herein is subject to change without notice and is not warranted to be error-free. If
you find any errors, please report them to us in writing.
If this is software or related documentation that is delivered to the U.S. Government or anyone licensing it on
behalf of the U.S. Government, then the following notice is applicable:
U.S. GOVERNMENT END USERS: Oracle programs, including any operating system, integrated software, any
programs installed on the hardware, and/or documentation, delivered to U.S. Government end users are
"commercial computer software" pursuant to the applicable Federal Acquisition Regulation and agency-specific
supplemental regulations. As such, use, duplication, disclosure, modification, and adaptation of the programs,
including any operating system, integrated software, any programs installed on the hardware, and/or
documentation, shall be subject to license terms and license restrictions applicable to the programs. No other
rights are granted to the U.S. Government.
This software or hardware is developed for general use in a variety of information management applications. It
is not developed or intended for use in any inherently dangerous applications, including applications that may
create a risk of personal injury. If you use this software or hardware in dangerous applications, then you shall be
responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use.
Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or
hardware in dangerous applications.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of
their respective owners.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are
used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the
AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices.
UNIX is a registered trademark of The Open Group.
This software or hardware and documentation may provide access to or information about content, products,
and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly
disclaim all warranties of any kind with respect to third-party content, products, and services unless otherwise
set forth in an applicable agreement between you and Oracle. Oracle Corporation and its affiliates will not be
responsible for any loss, costs, or damages incurred due to your access to or use of third-party content,
products, or services, except as set forth in an applicable agreement between you and Oracle.
The business names used in this documentation are fictitious, and are not intended to identify any real
companies currently or previously in existence.
Oracle customers that have purchased support have access to electronic support through My Oracle Support.
For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit
http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.
Oracle Financials Cloud Functional Known Issues

Contents
PREFACE ............................................................................................................................... 5

ORACLE APPLICATIONS HELP .................................................................................................... 5

USING APPLICATIONS HELP ....................................................................................................... 5

ADDITIONAL RESOURCES ........................................................................................................... 5

DOCUMENTATION ACCESSIBILITY ............................................................................................ 5

ACCESS TO ORACLE SUPPORT ................................................................................................. 5

COMMENTS AND SUGGESTIONS ............................................................................................... 6

INTRODUCTION .................................................................................................................... 6

SUPPORTED BROWSERS ............................................................................................................ 6

RELATED DOCUMENTATION ....................................................................................................... 6

COMMON ............................................................................................................................... 8
Images and PDFs Not Rendering in Applications Help and Getting Started Work Area ....................................8

KNOWN ISSUES IN ORACLE FUSION FINANCIALS ............................................................ 8

SEARCH.......................................................................................................................................... 8

ORACLE FUSION SUBLEDGER ACCOUNTING .......................................................................... 8

Drilling Down to Transaction Details .................................................................................................................8

ORACLE FUSION GENERAL LEDGER......................................................................................... 9

Account Hierarchies Setup with Segment Value Ranges ...................................................................................9
Financial Reporting Studio reports might not display properly when using Google Chrome or Apple Safari ...9
Limit on the Maximum Number of Journal Lines for Export ..............................................................................9

REPORTING ................................................................................................................................. 10
Cannot Run Oracle Transactional Business Intelligence Reports That Use General Ledger Balances
Real Time Subject Area ....................................................................................................................................10
Parameters Missing when Running an Oracle Transactional Business Intelligence Analysis from
Financial Reporting Center ..............................................................................................................................10

Oracle Financials Cloud Release 13 (Update 17C) 3

Oracle Financials Cloud Functional Known Issues

Cannot Schedule or Run Oracle Business Intelligence Publisher Reports from Financial Reporting
Center ..............................................................................................................................................................11
Using Tree-Based Accounting Segment Dimensions Requires Tree Filters .....................................................11

4 Oracle Financials Cloud Release 13 (Update 17C)

Oracle Financials Cloud Functional Known Issues

Preface
This preface introduces information sources that can help you use the application.

Oracle Applications Help

Use the help icon to access Oracle Applications Help in the application. If you don't see
any help icons on your page, click the Show Help icon in the global area. Not all pages
have help icons. You can also access Oracle Applications Help at
https://fusionhelp.oracle.com.

Using Applications Help

Watch: This video tutorial shows you how to find help and use help features.

Additional Resources
Community: Use Oracle Applications Customer Connect to get information from
experts at Oracle, the partner community, and other users.
Guides and Videos: Go to the Oracle Help Center to find guides and videos.
Training: Take courses on Oracle Cloud from Oracle University.

Documentation Accessibility
For information about Oracle's commitment to accessibility, see the Oracle Accessibility
Program.

Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through My
Oracle Support. For information, visit My Oracle Support or visit Accessible Oracle Support if
you are hearing impaired.

Oracle Financials Cloud Release 13 (Update 17C) 5

Oracle Financials Cloud Functional Known Issues

Comments and Suggestions

Please give us feedback about Oracle Applications Help and guides! You can send e-mail to:
oracle_fusion_applications_help_ww_grp@oracle.com.

Introduction
Supported Browsers

Related Documentation

This document provides a list of functional Known Issues for Oracle Financials Cloud Release
13 (update 17C).

Note: Issues and limitations are organized by the products within Oracle Financials Cloud that
are responsible for the affected features or objects. In some cases, an issue may affect
multiple products, so it is prudent to review all Known Issues within an offering.

Supported Browsers

Ensure that your browser is at the minimum supported level. Refer to System Requirements
for Oracle Applications Cloud at http://www.oracle.com/us/products/system-
requirements/overview/index.html.

Related Documentation

See Oracle Help Center for the full set of Oracle documentationhttps://docs.oracle.com/en/
If you are an on-premise customer, please review the Oracle Fusion Application Technical
Release Notes for installation, upgrade, and platform Known Issues. You can find this
document on My Oracle Support.

6 Oracle Financials Cloud Release 13 (Update 17C)

Oracle Financials Cloud Functional Known Issues

The Oracle Applications Business Process Models document links to details of the business
process models. My Oracle Support, Document ID 1542019.1.

Oracle Financials Cloud Release 13 (Update 17C) 7

Oracle Financials Cloud Functional Known Issues

Common
Common references Applications Core objects that are centrally defined and shared across
Applications.

Images and PDFs Not Rendering in Applications Help and

Getting Started Work Area
In the Applications Help site, diagrams and screenshots are not displayed in the body of help
files. Instead, the image file's alternative text is displayed. PDFs do not display in help files of
type PDF.
Likewise, images and PDFs are not rendering on pages in the Getting Started work area.
Oracle Reference: 26235644

Known Issues in Oracle Fusion Financials

Search

The Oracle Fusion Financials searchable objects are predefined but not available for
searching. Do not schedule crawls or perform any searches on Oracle Fusion Financials-
related objects.

Oracle Fusion Subledger Accounting

Drilling Down to Transaction Details

Drill down to requisition and purchase order transaction details is not available in this release.
Oracle Reference: 18344655

8 Oracle Financials Cloud Release 13 (Update 17C)

Oracle Financials Cloud Functional Known Issues

Oracle Fusion General Ledger

Account Hierarchies Setup with Segment Value Ranges

You do not have access to values that are added to an account hierarchy as ranges if segment
value security is enabled. This occurs even if you have been granted access to those values.
Resolution
Add the values individually or use hierarchical operators instead of adding the values as a
range.
Oracle Reference: 13966248

Financial Reporting Studio reports might not display

properly when using Google Chrome or Apple Safari
Financial Reporting Studio reports might not display properly when Google Chrome or Apple
Safari is used as the browser.
Resolution
Use the other supported browsers listed on the System Requirements for Oracle Applications
Cloud site to view the Financial Reporting Studio reports.
Oracle Reference: 23184492

Limit on the Maximum Number of Journal Lines for Export

When you are reviewing a journal, the maximum number of journal lines that you can export
to a spreadsheet is 500.
Resolution
To download journal line details to a file for journals with more than 500 lines, run the
Journals Report for the journal batch.

Oracle Financials Cloud Release 13 (Update 17C) 9

Oracle Financials Cloud Functional Known Issues

Reporting

Cannot Run Oracle Transactional Business Intelligence

Reports That Use General Ledger Balances Real Time
Subject Area
Changes have been made to optimize the use of chart of accounts structures in Oracle
Transactional Business Intelligence reports. The changes affect existing reports that use the
General Ledger Balances Real Time subject area.

Resolution
To run user-defined reports that use the General Ledger Balances Real Time subject area,
perform the following one-time prerequisite steps:
1. Redeploy the chart of accounts structure:a.
2. Navigate to the Manage Chart of Accounts Structure setup task.
b. Click Deploy Flexfield.
c. Verify the deployment was successful by checking the results in the Deployment Status
column.
3. Run the following processes from the Scheduled Processes work area in the order listed:
a. Create Rules XML File for BI Extender Automation: Run this process for all GL balances
cubes that you need in Oracle Transactional Business Intelligence.
b. Import Oracle Fusion Data Extensions for Transactional Business Intelligence
Oracle Reference: 20697008

Parameters Missing when Running an Oracle Transactional

Business Intelligence Analysis from Financial Reporting
Center
When you create an Oracle Transactional Business Intelligence analysis and run it from the
Financial Reporting Center, you cannot specify the parameters for the analysis.
Resolution
Create an Oracle Transactional Business Intelligence dashboard instead of an analysis, and run
the dashboard from the Financial Reporting Center. Or, run the analysis from the BI Catalog.

10 Oracle Financials Cloud Release 13 (Update 17C)

Oracle Financials Cloud Functional Known Issues

Oracle Reference: 24427607

Cannot Schedule or Run Oracle Business Intelligence

Publisher Reports from Financial Reporting Center
You can view the output of an Oracle Business Intelligence Publisher report from the Financial
Reporting Center if the report was run earlier. You cannot schedule or run an Oracle Business
Intelligence Publisher report directly from the Financial Reporting Center.
Resolution
Run Oracle Business Intelligence Publisher reports from the Reports and Analytics work area,
or schedule and run the Oracle Business Intelligence Publisher report from the Scheduled
Processes page.
Oracle Reference: 23188644

Using Tree-Based Accounting Segment Dimensions Requires

Tree Filters
Within Oracle Transactional Business Intelligence, Accounting Segment Dimensions such as
Balancing segment or Cost Center segment are based on the Chart of Accounts configuration.
These segments can be configured to be tree-enabled, which means that hierarchies are
defined upon the segment values for rollup purposes.
In such scenarios, you must filter by a specific hierarchy when performing ad-hoc queries
against tree-based accounting segments. Incorrect results may occur if tree filters are not
applied.
To apply tree filters, create a filter condition on Tree Filter attributes in Accounting Segment
Dimensions.

Oracle Financials Cloud Release 13 (Update 17C) 11