Engineering & Technology Solutions

To Empower Through Excellence

Training, Consultancy and Solutions Company. Islamabad - Pakistan

QoS / Performance Monitoring &

Benchmarking of Mobile Network
2G , 3G ,4G

Course Objectives

By the end of the course delegates will be able to:

Describe the fundamentals of Quality Service

Describe the architecture and design of Mobile networks Collect and present statistical data of
these measurements
Explain and use QoS techniques to assess network performance.
Know what techniques and methods to use for benchmarking and comparative analysis
Be able to differentiate keys steps in improving network performance and QoS
Know which parameters are key to increase the performance of mobile network

Understand 3GPP defined and developed KPIs for GSM, UMTS, HSPA/HSPA+ and LTE

Understand the complexities of working with KPIs

List detailed of relevant 3GPP RAN and core counters and KPIs

Customize and develop KPI templates

Evaluate the performance of the main 3GPP RAN procedures

1 Develop RAN and core Key Performance Indicators for 3GPP networks

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 Course Overview

Performance monitoring and benchmarking is one of the key objectives for telecom regulators and
operators. This course will serve as landmark for the professionals looking to enhance their skills in the
performance, QoS and Benchmarking of Mobile Networks. This course will focus on 2G, 3G and 4G
Networks. While performance monitoring tools will also be discussed in this comprehensive course.
Performance measurement tools and techniques allow the quantification of the problems and
solutions. Definition and reporting of KPIs is also covered to benchmark operators on common
grounds.
Key performance indicators (KPIs) in GSM, UMTS, HSPA and LTE are defined through the definition and
measurement of key parameters of input and output of internal network system and/or maintenance &
operation progress of mobile network operations.

Key Performance Indicators are a set of quantifiable measures used in GSM, UMTS, HSPA, and LTE
networks to gauge or compare performance in terms of meeting mobile networks strategic and
operational goals. KPIs vary between management, marketing, operations and network engineering
people depending on their priorities, perspectives or performance criteria sometimes referred to as key
success indicators (KSI).

This ETS s Workshop is designed to provide a strong foundation to deploying relevant and feasible KPIs
for 3GPP RAN and Core networks.

By completing this Training Workshop, you will gain both the theoretical knowledge of KPIs and
practical skills of using a variety of performance management techniques and methods for KPI planning
and development. This workshop is ideal for professionals who optimize 3GPP RAN , Core and regulate
and performance monitoring professionals.

Pre Requisites
Some knowledge of GSM network components

Who Should Attend?

Regulatory and enforcement Engineers / managers, Network performance and QoS Engineers, Technical
Managers, Development Engineers, Planning & Optimization engineers , Performance monitoring
engineers.

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 Detailed Course Contents
Module 1 : GSM & Its Limitations

Architecture, Handovers, Access Techniques

Protocol Stack
Performance Indicators
GSM/GRPS/EDGE The foundations of todays system evolution
Network coverage and capacity
Frequency spectrum limitations
2.5G: Data rates and restrictions in GPRS/EDGE
Current and future developments: Evolved EDGE

Module 2 : 3GPPs KPI Architecture Frameworks

3GPP KPI Requirements for GSM, UMTS, HSPA and LTE

3GPP defined KPI categories
KPI Classification
High level overview of 3GPP defined KPIs
KPI Category Accessibility use cases
E-RAB Accessibility
Specification level requirements
KPI Category Retainability use cases

E-RAB Retainability
Business level requirements
Specification level requirements
KPI Category Integrity use cases
E-UTRAN IP Throughput
Specification level requirements
E-UTRAN IP Latency use cases
Specification level requirements
KPI Category Availability use cases
E-UTRAN Cell Availability
Business level requirements
Specification level requirements
3 KPI Category Mobility use cases
E-UTRAN Mobility
Specification level requirements

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 Module 3 : QoS Basics and Measurement Methods

Introduction: What is QoS? Why do we need QoS? QoS Challenges

How is Network Quality defined?
What are the different ways to measure QoS

Physical Method

QoS measurements using Drive Tests

Drive Test Introduction and Purposes
Continuous Call, Short Call
Tems vs. BSC stats, Tems Vs Abis, Tems Post Processing
RxLev, RxQual ,Serving Cell , MS Transmit Power
Layer 3 Messages (System Info type 2, 6 etc)
Neighbor, Missing, How to detect them with TEMS and others
Asymmetric HO & resurgence , Neighbor Deletion, Neighbor list maintenance
Swapped Sector ,How to detect them with TEMS and others
Co- BSIC and Co-BCCH adjacent cell, Co-channel vs. Adjacent channel interference
Ways of detecting co-channel interference
How to detect them with TEMS and others
Cell Coverage Optimization
How to improve it with TEMS and others

Statistical Method

Introduction to Statistics, ITU_T_E800 and ETR classification

Accessibility (SDCCH, TCH, HO etc.)
Presentation ,Cause of failure ,How to improve
Availability (SDDCH, network failure etc.)
Presentation ,Cause of failure ,How to improve
Maintainability (dropped calls, early failure, etc.)
Presentation ,Cause of failure ,How to improve

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 Module 4 : Quality of Service GSM / GPRS / EDGE

What to measure and why?

Counters and Key Performance Indicators (KPI) for GPRS / EDGE
Delay in GSM and GPRS
Throughput in GSM and GPRS
Terminal capabilities: transmission GSM/GPRS/EDGE
Terminal capabilities: services MMS, WAP, Java, i-mode
PDA and handheld
Billing and charging CDR, TAP, interconnection

Module 5 : 3G, 3.5G UMTS technology overview & Limitations

CDMA Basics spread spectrum, soft capacity

UMTS network architecture

3G capabilities and limitations

Cell coverage area, 3G vs. 2G
3G network capacity dimensioning (incl. backhaul)
3G area coverage vs. data rate, network capacity
Subscriber profiles, traffic mix
How many users can be served with different services?

3.5G Where are the limits of HSPA?

Higher data rates in downlink and uplink: HSDPA and HSUPA
Even higher with HSPA+, DC-HSPA, MC-HSPA
MIMO getting the most out of your network
Upgrading the network
HSPA deployments Case studies from local market (If Any)

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 Module 6: UMTS & HSPA RAN QoS and KPI
Field Measurement KPIs
Coverage , Accessibility , Retainability , Mobility ,Service Quality

Classification of KPIs
5 classes of KPIs , Miscellaneous KPIs , KPIs measuring Radio Resource Management (RRM) functionality

Accessibility KPIs
RRC Setup Success Rate ,RAB Setup Success Rate ,CSSR - Call Setup SR
9SSSR - Session Setup SR ,HSDPA Session Setup SR , HSUPA Session Setup SR

Retain ability KPIs

RRC Success Ratio, RAB Success Ratio ,Packet Session Success Ratio ,HSPA Success Ratio

Mobility KPIs
SHO success rate, IFHO Success Rate ,ISHO Success Rate ,HSDPA Serving Cell Change SR, SRNS Relocation

Capacity KPIs
Throughput calculation per Traffic channel, HSDPA throughput, HSDPA throughput per session
Iub Utilization, Iu-PS Utilization, Avg. DL & UL Power, Avg. Code Tree Utilization, CS Erlang

Quality KPIs
Avg. DL/UL BLER, Avg. EbNo, Avg. DL Radio Link Power, Average CQI for HSDPA Connection

Module 7 : UMTS QoS AND TRAFFIC SEPARATION FOR IPTRANSPORT

Matching the UMTS QoS classes with IP traffic classes
DSCP mapping and UMTS node classification requirements
Priority, packet loss and delay requirements in traffic separation

Module 8 Benchmarking for UMTS & HSPA KPI

Own Performance
Against other operators
Between vendors
Specific equipment

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 Module 9: Details of 3GPPs KPIs

Accessibility KPI Development

RAB Establishment Success Rate
RAB Establishment Success Rate for Speech
RAB Establishment Success Rate for Videotelephony
RRC Connection Establishment Success Rate
UTRAN Service Access Success Rate
GERAN Service Access Success Rate for CS Domain
GSM PDP Context Activation Success Rate
UMTS PDP Context Activation Success Rate
UMTS Switched Call Success Rate
Retainability KPI
RAB Abnormal Release Rate
GERAN Service Abnormal Release Rate
Combined Call Drop Ratio
Mobility KPI Development
Soft Handover Success Rate
Outgoing Intra-system Hard Handover Success Rate
Outgoing Inter RAT Handover Success Rate for CS Domain
Outgoing Inter RAT Handover Success Rate for PS Domain
Handover Success Rate (BSC and Cell)
Percentage of Established RABs, CS Speech
Percentage of Established RABs, CS kbps (Videotelephony)
Percentage of Established RABs, TotalPS
Availability KPI Development
UTRAN Cell Availability
Percentage of Established RABs

Module 10 : LTE -Trends and Drivers in the 4G development

Service portfolio and positioning

Abandoning Telephony for the Internet
Promises and expectations
The LTE system architecture
The major differences compared to UMTS
7 Migration vs. replacement of 3G systems
OFDMA radio interface
SON, Self Optimized Network

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 Module 11 : Insight into LTE (E-UTRAN)

E-UTRAN and Key Features of LTE Air Interface

Comprehending the concepts of OFDMA
LTE Channels (Logical, Transport, and Physical)
LTE Power Control Mechanism
Understanding Smart/MIMO Antennas Technologies
Radio Waves Propagation, Multipath, and Fading
Radio link Performance Improvement Techniques

Module 12 : LTE RADIO- AND CORE NETWORK FEATURES

LTE cell throughput calculations in 2,6 GHz spectrum

SON features for configuration and optimization of LTE radio
Traffic cases for mobile broadband data services
Sharing the radio capacity between different operators
Multi-Band LTE implementations (800MHz/2,6MHz)
Implementation of Advanced MIMO and Carrier aggregation

Module- 13: LTE RF Performance / QoS & Optimization

LTE Key Performance Indicators (KPIs)

Network Evaluation and Performance Enhancement
LTE RF Optimization Principles and Work-flow
Drive Testing & Tools Used for Drive Testing
Key Traffic Statistics Including CSSR/CDR/HOSR, their Formulas and Measuring Methodologies
RF Issues Resolution Using Traffic Statistics Including Examples of High CDR, Low HOSR.

Module 14 : BEARER QoS AND END-TO-END SERVEICE CONSIDERATIONS

Managing the Bearer and services Quality in 2G/3G and 4G: QoS and QCI
KPI definitions for CS and PS services in mobile networks
Important Bearer level KPI definitions
Matching RAB and E-RAB attributes with QoS and QCI
IP based Transport network QoS implementations
Matching the quality attributes on the Transport network: DSCP and .1p/1Q mapping
Monitoring KPI in the network

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 Module- 15: Exercises/Case Studies/Hands On

Uplink and Downlink Link Budget calculation

Frequency Planning exercise by implementing frequency reuse distance
Case Study on improving Call Drop Rate for a particular region

Other Programs from same Series

Numbering , Naming & Addressing Planning

Spectrum Management Policy
Interconnection & Roaming Management
QoS & Performance Management
(2G, 3G ,4G)
VoIP & NGN Regulatory Issues
RF Planning & Optimization for 2G, 3G and 4G
QoS for IP Networks
Telecommunication Regulations & Policies

About Organizer:

ETS is Pakistans leading Telecom Training provider. With 60+ Consultants from all over the world make it
possible to deliver trainings, workshops and conferences around the world covering up to date technologies.

Through our dedication to customer-centric innovation and strong partnerships, we have established end-to
end advantages in telecom services, solutions and Trainings. ETS is committed to create maximum value for
telecom companies, enterprises and consumers by providing competitive solutions and services. Our
customers extended from Pakistan to Middle East and Africa. For more details visit : www.etspk.com

ETS | www.etspk.com