Panasonic Hospitality Solutions

Your single-source partner for

integrated system design and deployment

SOLUTIONS FOR HOSPITALITY

Hospitality solutions that raise service and guest satisfaction

The convergence of technologies throughout the hospitality industry has
led to new levels of service and elevated guest expectations. The ability to
deliver experiences that impress and delight guests has become increasingly
challenging as a new generation of tech-savvy travelers continues to raise
the bar for hospitality.
As a leader in display technology, video surveillance, mobile computing,
business communication systems and more, Panasonic is uniquely qualified to
bring together a wide array of best-in-breed products and service
solutions to meet your technology needs whether big or small.
The broad range of Panasonic technology solutions allows you to deliver the
high level of service your guests deserve, all backed by an industry-leading
support network.
The Panasonic Difference Your Peace of Mind is Our Priority
As your technology partner, Panasonic can design, build out, monitor and
support your business by providing the architecture for a seamless
customized solution. You will have a single source for your technology
needs, helping you find and deploy the right solution, as well as access
to a national coast-to-coast network of representatives available to provide
support when you need it, for total peace of mind.
Hospitality Solutions Architecture Benefits
n Initial planning and consultation for
future-proof project deployment
n One-stop, single-provider product sourcing
and accountability
n Panasonic total system designed solutions
with performance guarantees
n Innovative, reliable, award-winning Panasonic
products and technology
n Custom-selected, tested and Panasonic
certified partner products
n Fully integrated, best-in-breed components
for higher system performance
n Bundled solutions that offer price breaks and
total system warranties

n Ongoing true partner collaboration and

consultation.

n Single source for all responsibility and total

customer satisfaction

SOLUTIONS FOR HOSPITALITY

 Guest In Room Entertainment Solutions Digital Signage Solutions

Panasonic offers a full line of end-to-end digital

signage solutions for hotels, casinos, restaurants, bars
and more. From promotional messaging tied to POS
software systems, to customized facility programming
and wayfinding, no matter what your objectives,
Panasonic can provide the world-class hardware,
software, build-out and support to achieve your signage
goals including planning, deployment and ongoing
operation. Panasonic display solutions for digital signage
range from super-bright LF Series LCDs or projectores for
captivating indoor applications, to e ngaging interactive
touch panels, to weather resistant outdoor LCDs that can
withstand harsh conditions and remain bright in daylight.

Panasonic Hospitality Series LCD and LED HDTVs

In-room Displays Digital Content

Basic Signage Client Managed Network Fully Managed Network
Panasonic offers a variety of LCD and LED hospitality Whether your goal is to promote,
n 1-10displays/projectors n 10-100 displays/projectors n 100+ displays/projectors
displays ranging from 32 to 55 inches that n No server/monthly costs n Server required n Designed to end-user requirements
inform, alert, educate or entertain,
provides guests with stunning, HD picture quality n Enterprise network n Software as a Service Panasonic has the content
along with ultra-stylish designs to complement your (SaaS - monthly management fee) management resources to achieve
dcor whether installed in the guestroom or your objective. Our partnerships
throughout the property. with the leading names in digital
signage software and media players
n Commercial-grade LCDs and LEDs for in-room
and public area use let us bring you the latest, most
Single Player Location Single Player Location, Multiple Outputs Multiple Player Location
When LRU Series displays are installed in smaller hotel, Pro:Idiom authentication innovative, highest performing
n Single HDTV solution that works throughout and channel mapping can be done locally using an SD card. Displays Displays Displays applications on the market.
or Projectors or Projectors
your facilities Whether incorporating still images,
Local Authentication
full-motion graphics, broadcast-
n Customizable welcome screens
Media Players quality video or RSS feeds, we
Media Player
n Integrated b-LAN supports LodgeNet HD VOD Media Player provide the customized capabilities
and FTG programming Site Controller that deliver the results you want.
SD card allows display to receive Pro:Idiom encypted content.
n Easy-to-access connections including an SD card Advertising/Promotion
Easy Channel Re-Mapping
slot, HDMI and more Information/Notification
PC workstation
Live Video/Entertainment
n Hotel-mode functions, quick boot time Wayfinding/Product Information
n ENERGY STAR compliant

Database Server

Transfer server Network Operation Center (NOC)

Channel maps can be updated from data on SD cards.
 Meeting Room and Large Venue Solutions Surveillance and Security Solutions

Protect guests, property and employees

24/7 throughout your facilities.

Panasonic has a full line of projectors for any size meeting or Surveillance and Security Solutions
conference room including several capable of delivering 100-, to Safeguard Guests, Property and Staff
Facial matching:
200- and 300-inch or larger images with dynamic vibrancy. Facial matching with age/gender
Panasonic is a leader in video surveillance systems determination to predict menu choices
Depending on the model, Panasonic large venue and installation offering one of the largest lines of security and prompt promotional offers.

projectors deliver up to 20,000 lumens of brightness making cameras and video recording systems. IP, analog
them ideal for large meeting rooms holding hundreds or even and hybrid surveillance solutions allow you to
thousands of attendees. keep an eye on every area of your hotel, resort
Panasonic fixed installation projectors feature superior image or casino from the front desk to entryways,
quality, flexible installation and easy maintenance. Our projectors lounge and common areas, retail POS registers,
Screen report:
have earned a reputation for quality and reliability and are built the parking lot and outdoor areas, the casino floor Analytics scans data to track orders,
to operate for hundreds of hours of problem-free service. and more. Our systems feature clear and precise make menu changes, monitor inventory,
reorder supplies and more.
video recording and playback and include indoor
and rugged, weather proof outdoor camera models
and facial recognition functions. IP network cameras
let you view the entire premises in real time on a
compatible PC from anywhere in the world. As your Data capture:
Panasonic DVR or NVR with facial
technology partner, Panasonic can design and deploy recognition used as video server
lets you instantly find transactions
a customized system that best meets your specific and incidents of interest.
needs with superior performance and ROI.
 Hospitality Back Office Solutions Mobile Computing Solutions

Technologies that improve guest service and staff productivity.

Business Communication Systems

The hospitality industry relies on smart, flexible communication systems.
From the front desk to guest rooms and every department from maintenance
to guest services, your business communication systems are the backbone of
your operations.

Business Telephone Systems

Panasonic offers a full suite of phone systems, digital and analog phones,
speakerphones and in-building DECT wireless handsets. These
customizable, scalable solutions enable you to control communications
seamlessly between all parts of your business.

SIP Phones

SIP-based (Session Initiation Protocol) communications systems let you

n Unify staff and guest communications with a single
telephone system.One system from Panasonic with
corded and cordless phones unites your staff, guests,
and management.
n Link employee home phones, cell phones, wireless
devices and network cameras. Eliminate costs and
inefficiencies due to multiple phone systems,
walkie-talkies, closed-circuit cameras, etc.
transmit voice and data over a single unified network, simplifying your IT
infrastructure while VoIP technology, combined with a Hosted or Open
Source PBX solution, lowers monthly phone bills.
Choose from entry-level models with conferencing capabilities and low
power consumption mode to executive desk terminals with color,
touch screen displays, wireless headset compatibility and integration
with Panasonic IP network cameras.
Panasonic Toughbook Mobile Computers
The quality, durability and reliability of Panasonic Toughbook mobile
computers translate into significant financial advantages for hospitality
businesses. Mobile broadband-ready with long battery life, these rugged
mobile computers can go anywhere and stay up and running eliminating
costly repairs or replacements. This results in lower total cost of ownership
and greater return on investment over the computers life.

n Integrate reservations, messaging systems administration Business Scanners Panasonic Toughpad

and call accounting with one telephone system.
n Improve guest services and response time by keeping in
constant touch with maintenance and housekeeping staff
whether theyre on the roof, in the laundry room, or on
a cell phone across the country.
n Deliver instant notification when rooms are ready for the
next guest, as room availability can be indicated via in-room
phone extension. Automatic reset of guest room voice mail
upon checkout.
n Link environmental control system to telephone system.
Heat and lights can be automatically turned on just prior to
check-in and turned off immediately after check-out.
Panasonic offers a complete and integrated line of office products with
a well earned reputation for innovative features and reliability. From color
copiers and multifunction printers, to scanners, fax machines, whiteboards
and more, Panasonic has the integrated solutions you need to take your
office and front desk to new levels of service and productivity. With the
capability to scan an assortment of multi-sized documents, our business
scanners make sharing your documents with remote colleagues easier
than ever.
Hospitality Property
Management Software Programs
The Panasonic Hospitality Solutions team works with you to build solutions
specific to your needs, utilizing the latest programs and technologies to
ensure the performance and ease of use you require. From reservation
management, to restaurant/gift shop POS, to scheduling guest activities and
back office accounting, your Panasonic solutions team will work with industry
partners to deliver the right solution, enabling you to provide exceptional
customer service.
The new Android-powered Panasonic Toughpad family introduces
fearless new business tablets that go where no tablets have gone
before. Combining data and device security, seamless connectivity,
enterprise-minded technology, and a long legacy of rugged and reliable
computing, the new Toughpad A1 (10 inch) and Toughpad B1 (7 inch)
are the ultimate tools for helping hospitality personnel get the job done.
Secure Access to Data
Panasonic Toughbook mobile computers and Android-powered Toughpad
business tablets offer hospitality operators a number of security features
such as hardware encryption, software security and administrator-protected
device management for secure access to data wherever you go. Hardware-
embedded security protects data to the highest standards, and fast access
to applications and optional embedded 3G/4G mobile broadband accelerate
availability of critical information in the field.
Service and support nationwide
As a global technology leader, Panasonic offers service and support
through a national coast-to-coast network of installation partners.
We have over 30 years of hospitality management experience
working with industry leaders such as JW Marriott, Planet Hollywood
Resort & Casino and many others.
No one is better equipped to handle your project no matter how
large or multi-dimensional than Panasonic Hospitality Solutions.
the Panasonic difference
Project deliverables you can expect from us include:
Design and Build Out:
n System architecture and design
n Complete rollout plan, installer management certifications and
scheduling services
n Purchasing, logistics and warehousing of all equipment
n Financing options including TCO and expected ROI data
n Hardware/software compatibility testing
n Remote device control integration for system management and
remote diagnostics
n System build out and integration
n Integration of content management system to accept electronic
notifications, equipment issues, creation of tracking notifications
and resolution
Ongoing Services:
Industry-Leading Warranties
n Content creation
n Content management
Panasonic has a well-earned reputation for high-quality,
n External data integration
reliability and customer service thats second to none.
We stand behind our products with some of the best
n Maintenance and support (remote and field)
warranties in the industry and offer a full range of
extended warranty options and service agreements
Remote Maintenance and Support:
to help assure your operations run smoothly for years
n Network Operations and Data Center
to come.
n 24/7/365 support via toll-free technical hotline
n Remote network monitoring and management
With Panasonic, you can choose the level of support
n Dedicated technicians for remote diagnostics, troubleshooting,
you need from our full suite of options, including:
rebooting and repair n Extended warranties
n Trouble ticket generation and tracking through all aspects n User support via toll free customer number
until resolution n Technical support
n On-site support and service
Field Maintenance and Support:
n Dispatch service integrated with call center
n Onsite technical troubleshooting problem assessment,
repair/replace for all equipment
n Swap service for all equipment
n Preventive maintenance service re-occurring service to
maintain peak performance
n Asset management tracking
n Extended warranties
n Custom service level agreements
Talk to Panasonic About Your Business Plans and Goals
Building fully integrated, high-performance networks that meet your
objectives requires high-level planning and flawless execution. Panasonic
and its partners through its worldwide resources, acquisition and
testing capabilities is able to offer a higher degree of full compatibility
and performance. By bundling the best-matched, performance-certified
components, we can offer cost advantages and economies of scale, in
addition to guarantees you wont find anywhere else.
Panasonic Finance Solutions offers flexible and innovative finance
products to make your Panasonic acquisition more affordable.
We invite you to find out more about why Panasonic can best meet and
exceed your hospitality technology requirements. Please contact us at
hospitalitysolutions@us.panasonic.com or call 877.826-6560 x518.
You may also visit us at www.panasonic.com/hospitalitysolutions

SOLUTIONS FOR HOSPITALITY