Talk To Your Lähiön Kummit

TALK TO YOUR
L H I N
K U M M I T
UID MAKING 2017 TEAM NO.6
Shreya Kumar Banhee Lee Julianna Nevari Jari Miranda
This final report showcases our process and design outcomes during the User inspired design course in Aalto
University in the fall 2017. The project was done together with Vahanen Group which is the biggest Finn-
ish-owned technical consulting organizations in construction and property branch. In their website they say that
their mission is Builder of a healthy living environment.
The brief for the project was to activate the people in their neighbourhoods. Moreover, try to activate people to
design the neighbourhoods of the future. The Finnish neighbourhoods are getting to a renovation age where the
buildings need big and expensive renovations. The problem is not the renovation itself but how to empower the
residents to bigger things with their possessions. The housing co-operation could for example sell their land to pay
upcoming renovation. However, nowadays housing co-operations arent doing anything. They just pay the reno-
vation and dont raise questions about it. Thus, how to activate residents to make bigger impact in their neigh-
bourhood?
During the process City of Helsinki was organizing a festival week called Lhifest where Vahanen was biggest
sponsor. Vahanen was creating this future suburb event on Kontula where we chose to focus on.
Our objectives for the project are
Encourage people to talk about their neighbourhoods problems

Provide a platform that they can communicate with each other
Activate neighbours so that they can participate future events from Vahanen
04 USER STUDIES
Staging
Interview& Invitation
Workshop
9 IDEATION
Chart
Insights
Ideation
Evaluation
14 PROPOSAL
Image
Final Concept
System Map
Story
Future Plan
S TAG I NG WORKSHOP CHART IMAGE STOR Y PR OPOSAL
STAGING
Interview with People in Kontula
First phase of the process was to do field work in Kontula. We created invitation
and coffee coupons to our upcoming Lhifest event and went to streets of
T A L K
Kontula to talk to random people. We asked different kind of questions about
their neighbourhood like:
T O
What would you like to improve in Kontula?
Y O U R
Do you know this Lhifestival event?
What makes you uncomfortable to live in Kontula?
L H I N
In general, What do you specially like about Kontula?
We interviewed all together 10 people.
K U M M I T
04
S TAG I N G WORKSHOP CHART IMAGE STOR Y PR OPOSAL
STAGING
Invitation
T A L K
T O
Y O U R
L H I N
We also documented our field
K U M M I T
work on Instagram page with the
hashtag: #myneighborhood.
Poster and Coupon to invite people to the event. 20. 09. 2017
05
05
WORKSHOP
Our Toolkit: Kontula Tarot Card Game
30.9 Vahanen organized a Lhifest event called Experience the

Future Suburb in Kontula. During that event our team made a pop up
spot as one of the other spots in the event. In our spot people could
play a card game of the future suburb through a roleplay.
T A L K
T O
Y O U R
L H I N
K U M M I T
Residents in Kontula are listening to the card game instruction . 30. 09. 2017
05
WHAT IS KONTULA TAROT CARD GAME? HOW DOES IT WORK?
We wanted to create a toolkit to encourage people to talk to us more First we asked people to choose a persona from 5 different characters
casually and comfortable environment. We didnt want to have typical for example an angry bird. Secondly, they were asked to choose some
workshop sitting in the room and being serious because we thought actions or emotions that in the characters neighbourhood could be
T A L K
people would talk about their needs more honestly when they smiled found. These cards were divided into three categories: actions, emo-
and motivated. tions and places. Finally, they were asked to put one, most important
T O
idea to a cloud sticker and then place it on the Kontula map.
Y O U R
We came up with toolkit inspired by Tarot card. You go to do a tarot
card when you want to predict your future. We thought we could The event was really successful, people were excited to participate to
L H I N
create our own card game inspired by it to show people how Kontula the card game and think about these questions. The insights we got
can be changed in the future and suggesting optimistic scenarios for were somewhat superficial but on the other hand we had many ideas
their neighbourhood. that we could start ideating from.
K U M M I T
We had a great time meeting residents in

Kontula and we were excited to see people
telling us about their ideas and opinions with
passion. We hope that we gave some positive
energy to the neighbourhood and inspired
them to participate future events.
T A L K
T O
Y O U R
L H I N
K U M M I T
CHART
Ideation Process
GATHERING INSIGTES IDEATING EVALUTION ELABORATING
T A L K
from workshop based on insights the ideas and choose the final concept
the final concept through a process map
T O
Y O U R
L H I N
For documentation of the field work we did affinity mapping. First we wrote down all the insights we got from the interview and from the event.
Then we started to categorize them in themes of all the insights in the map. From these insights we got four main categories of ideas: Community
feeling, Green+Nature, Serivce and hotspots and Wellbeing and recreation. The social aspect was the biggest group. Thus, we decided to focus on
K U M M I T
ideation things that are super social and that are solving a problem.
CHART
Gathering Insights
Ideation Workshop . 05. 10. 2017 Categorization of Insights

CHART
Ideation & Goal Setting
Neighbourhood
Social
Guard Card Game Event
Information Bank of Community Container

Community Level (Physical Platform)
Crowd Sourcing OUR GOAL

A Toolkit for Collect Ideas from people
Time Sharing
Housing Company
App for Sharing Training System of

Neibourhoods condition Property Manager
T A L K
A Tool for Skill Sharing
Kids Safety
T O
Suburb Day
Game(Tool) : (Continue the idea of Lahiofest)
Design your own recreation
Y O U R
Lend-Borrow
Service Creating Festival for
Map of Suburb Neighbourhoods
with Activities coming up
L H I N
Information Bank of
Renovation by Vahanen
Solving Problems
We came up with ideas based on insights that we got from the event. We created a graph to measure the each ideas value. We put two most
K U M M I T
But each idea was quite different from others and we needed to choose important values for our project which was Social and Solving Probelms.
one to focus more deeply. This means that how much residents can be social and how many the idea
can solve problems.
CHART
1st & 2nd Evalution
Social
Social
Community Container
(Physical Platform) Crowd Sourcing
Community Community
Collect Ideas from people
feeling feeling
Skill Sharing
Time Sharing
Creating Festival for
Neighbourhoods Training System of
Service & OUR GOAL SuburbService
Day & OUR GOAL
Manager
Hotspots Hotspots
(Continue the idea of Lahiofest)
A Toolkit for
Card Game Event Housing Company
A Tool for
Well-Being Kids SafetyWell-Being
Neighbourhood
T A L K
+ Guard
+
Recreation Recreation
Lend-Borrow
Service App Bank
Information for Sharing
of
Neibourhoods
Information
Renovation Bank of condition
by Vahanen
T O
Map of Suburb Community Level
with Activities coming up
Comminal Garden
Y O U R
Green + Nature Green + Nature Game(Tool) :
Design your own recreation
L H I N
Solving Problems Solving Problems
IST EVALUATION : INSIGHT SELECTION 2ND EVALUATION : IDEA SELECTION
K U M M I T
We put 4 categorized insights on the graph and Community We put every ideas we came up with and three idea were
Feeling was closest to our gole. narrowed down.
CHART
Final Idea Selection
01 02 03 Crowd Sourcing
Build Ideas & Pay
Skill & Time Sharing Lhin Kummit
Creating good leaders
T A L K
Bringing Neighbours together
T O
Y O U R
L H I N
We did final vote and discussion for choosing one between three ideas that were narrowed down, and we agreed that Lhin
K U M M I T
Kummit which means suburbian godparents in Finnish had more potential to other two.
S TAG I NG WORKSHOP STORY C H ART IMAGE PR OPOSAL
Lhin Kummit
(Suburbian godparents)
is a community of passionate
people who wants to make a
difference in their neighbour-
hood.
PROPOSAL
Current System
T A L K
T O
Y O U R
L H I N
K U M M I T
PROPOSAL
Value of Our System
T A L K
T O
Y O U R
L H I N
K U M M I T
PROPOSAL
System Map of the Service
Housing
Company
FLOW OF INFORMATION, LABOR AND

FINANCE
T A L K
We wanted to make a system map to understand
T O
and systematize the flow of information, labor
Organization
and finance of each stakeholders. With the map,
Y O U R
Our Service Residents
we expect that they understand thier tasks and
objectvies clearly.
L H I N
Information
K U M M I T
Labor
Lhin Finance
Kummit
PROPOSAL
How does it work?
EM P LOY EM ENT O N BOAR DIN G C O C R E AT I N G E VA LUAT I N G

H o w an d wh o we e mp l o y e e ? Activating the Agent? How do we initiate? Are we activated or not?
T A L K
Housing C o mmi t t i e
Event O rgan i se rs
T O
Food cate re rs/ K mar ke t
O nB oa rdi ng of th e E m p l oye e
Y O U R
Ne i g hbo u rs / / M arke ti ng Ag e nc y
/ / te n an t s / / Te c h n ol og y Li m i te d I m p l m e n ti n g Act i vat i o n
/ / o wn e rs / / D e s i g n e rs / / E ve nt O rgan i s e rs pe r fo r m ac e & goal s
/ / te mp o rar y o wn e rs / /C on te nt Par tn e rs / / Food C a te re rs goa l s e t te r
/ / n e i g h b ou rs . te n a n t s . o w n e rs. po l l s
chat
L H I N
K U M M I T
PROPOSAL
Story
T A L K
Passionate about Unemployed Entrepreneur Unemployed Retired
T O
life, 29 years old 32 years old 41 years old 52 year old 67 years old
Y O U R
Goal: teach others, GOAL : have a work GOAL: meeting new GOAL: To learn the GOAL: to socialize,
share skills, show and a community people modern ways to get have people around
L H I N
example back to work life
K U M M I T
We created personas to expect benefits that they can
get from our service. Among these, we choose 32
year-old unemployed one to develope our story.
PROPOSAL
Story
T A L K
T O
Y O U R
One day, while browsing his neighbourhood Facebook When he goes there he is surprised by how interesting To be able to get trained he has to join the Active
group he sees a poster wanting Active Agents for the Agent portal. The portal looks appealing and has a lot
L H I N
building. He thinks of this as interesting and decides to neighbourhood agent. He thinks of this as an of tools which can help him reach out to his
give it a chance. interesting opportunity to monazite what he loves neighbours.
doing and help to reach out to people.
K U M M I T
PROPOSAL
Story
T A L K
T O
Y O U R
Tool > Training Forum : He opens a video and starts Tool > Reach Out : When he clicks on this tool he is Tool > Event building : This tool is connected with
surprised how he can view all the other agents on the Facebook and he decides to create a breaking the ice
L H I N
the end of this he feels like he knows a little more map of Finland. He is activated and surprised by event in Kontula. He post this event on Facebook and
about neighbour behaviours. knowing there are other people like his and feels other channels.
communal. He clicks on An agent in Rovaniemi to
learn what all he practices in his neighbourhood. He
K U M M I T
sees one event posted by him Breaking the Ice.
PROPOSAL
Story
He is surprised at how many people turn up and From skills to general help, he is one person When he goes back home he watched Jari is an Active Agent. Jari is cool. Be like Jari.
they can depend on. another video and realises that he has earned
He discusses the future with them and how is 50 points from that video and is the 4th Active
can be the voice for them. Agent around his area. H his surprised at how
training siting at home for a good cause can
bring him credibility. AND this is only just the
begining.
PROPOSAL
Future Scenario
Lhin
Kummit
Lhin
Kummit
Lhin
Kummit Lhin Lhin
Kummit Kummit
Lhin
Kummit
Lhin
Kummit
Lhin
Information
Lhin
Lhin Lhin
Kummit
Kummit
Kummit Kummit
Bank
T A L K
Lhin
Kummit
Lhin
Kummit
Lhin
Kummit
Lhin
Lhin Kummit
Kummit
T O
Lhin
Kummit
Y O U R
Lhin
Kummit
Lhin
Kummit
L H I N
1-3 YEARS PLAN : 4-6 YEARS PLAN :
START AS A PILOT PROJECT IN HELSINKI CREATE BIG INFORMATION BANK
Taking a first step for better communication between The portal will open up the communication channels between Lhin
K U M M I T
residents, hosing companies and other organizations. Kummits so all of Finland can have active naighbourhoods. Information
from the portal will allow different housing companies and organizations
to get high quality of information.
Training : The Now
...
JARIDO
your neighbours are you have earned 50 pts
your fam....
00843
Training Forum 00893

20
points
Training Forum
20
points
events
Micro Economy : The Soon
...
you have earned 50 pts

00893
upcoming events
00843 00893 talents of kontula talents of kontula
upcoming events exhibition....
exhibition....
the Hood
i have talents
even other people

do but lets show the off
I love us
Comment
Finland Reach : The Future
...
his training
23003 23003
Finland Reach Antii XXX YEARLY

Rovaniemi
CONFERENCE
049002
his events :
did an event
THANK YOU
CoID Aalto University School of Arts, Design and Architecture Shereya Kumar . Banhee Lee . Jari Miranda . Julianna Nevari

Talk To Your Lähiön Kummit

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TALK TO YOUR

Our objectives for the project are

Encourage people to talk about their neighbourhoods problems

We interviewed all together 10 people.

30.9 Vahanen organized a Lhifest event called Experience the

WHAT IS KONTULA TAROT CARD GAME? HOW DOES IT WORK?

We had a great time meeting residents in

GATHERING INSIGTES IDEATING EVALUTION ELABORATING

Ideation Workshop . 05. 10. 2017 Categorization of Insights

Information Bank of Community Container

Crowd Sourcing OUR GOAL

App for Sharing Training System of

IST EVALUATION : INSIGHT SELECTION 2ND EVALUATION : IDEA SELECTION

FLOW OF INFORMATION, LABOR AND

EM P LOY EM ENT O N BOAR DIN G C O C R E AT I N G E VA LUAT I N G

Training Forum 00893

you have earned 50 pts

even other people

Finland Reach Antii XXX YEARLY

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