Opened Short description Caller Priority State Category Assignment group

2017-11-02 18:20:56 Hai System 5- New Inquiry /

2017-09-26 15:11:05 Entourage Not Administrat
System Planning
3- On Hold Help
Database Catalog Request
working correctly
2017-09-26 15:11:05 Printing Issues Administrat
System Moderate
3- On Hold Hardware Approvers
NY DB > $1000
2017-09-26 15:11:04 Office Installation Administrat
System Moderate
2 - High On Hold request Hardware
Error - An
2017-09-26 15:11:04 Security Violation Administrat
System 2 - High On Hold Hardware Hardware
2017-09-26 15:11:04 Clone drive and Administrat
System 1 - Critical On Hold Database Database
2017-09-26 15:11:04 Notes - Server not Administrat
replace onto System 3- On Hold request ITSM Engineering
responding/Unable
2017-09-26 15:11:04 Install XP image Administrat
System Moderate
1 - Critical On Hold Database Procurement
2017-09-26 15:11:04 Security Card Administrat
System 3- On Hold Software Software
Replacement
2017-09-26 15:11:03 Target problems Administrat
System Moderate
4 - Low On Hold Network Hardware
2017-09-26 15:11:03 Microsoft Visual C+ Administrat
System 4 - Low On Hold Network IT Finance CAB
2017-09-26 15:11:03 Faulty laptop - error Administrat
+ runtime Error System 3- On Hold request Software
2017-09-26 15:11:02 messages
email landing in junk Administrat
System Moderate
1 - Critical On Hold Database IT Finance CAB
2017-09-26 15:11:01 Need backup drive Administrat
folder System 2 - High On Hold Network Service Desk
for Time Machine
2016-08-10 09:37:45 Performance Administrat
System 5- New Inquiry /
problems
2016-08-10 09:14:59 Performancewith Administrat
System Planning
5- New Help
Inquiry /
problems
2016-08-10 09:14:29 test with Administrat
System Planning
3- New Help
Inquiry /
2015-08-12 16:08:24 Need access to Administrat
System Moderate
1 - Critical On Hold Help
Database
sales DB for the Administrat
Assigned to Updated Updated by
2017-11-02 18:20:57 admin
ITIL User 2017-09-20 03:29:33 demo.cost
Taylor 2017-08-12 16:59:46 mgmt
demo.cost
Vreeland
Asset 2017-09-22 20:19:52 mgmt
demo.cost
Manager
Ted Bozelle 2017-09-09 20:04:23 mgmt
demo.cost
Jerrod 2017-09-25 21:24:28 mgmt
demo.cost
Bennett
Rob 2017-05-12 21:17:05 mgmt
demo.cost
Woodbyrne
John 2016-12-03 04:06:19 mgmt
demo.cost
Bohnhamn
Bud 2017-09-23 21:48:26 mgmt
demo.cost
Richman
Dude 2017-08-25 07:03:37 mgmt
demo.cost
Lewbowskie
Christen 2017-03-14 07:35:10 mgmt
demo.cost
Mitchell
Ted Keppel 2017-05-05 06:15:27 mgmt
demo.cost
Diana 2017-09-23 22:13:55 mgmt
demo.cost
Temple
Roger 2017-08-06 18:05:09 mgmt
demo.cost
Rasmussen 2016-08-10 09:37:45 mgmt
admin
2016-08-10 09:14:59 admin
2016-08-10 09:14:29 admin
David Loo 2017-11-06 10:39:25 system