DEPT.

731A

REPAIR TIP
ServiceBranchManager
AssistantServiceBranchManager
CallGentreManager R.T 26-196
EducationLeader June18,2003

JOB CODE:
CALL CODE l0 forsite
4l forshop
MERCHAI\DISE CODE: DrvtsroN26
SOURGE
G11O
GALYPSOWASHER
KENMORE/WHIRLPOOL
Models:GVW9959K
SerialGodeRange:Prior to CM14
IntermittentLeak-BleachNozzleGasket

COMPLAINT:
ffimer cotnFlainsof an intermittentleak.Servicemayor maynot be ableto locatesource.

CAUSE:
TireTea-;h nozJegasketis a split designwith an adhesiveto holdthe gasketonto the bleach
nozle. Duringassembly,the gasketsplit may be locatedat the lowerhalf of the nozzleor can be
distorted,due to the adhesive.This can allowa smallamountof waterto leakpastthe gasket,
especiallyduringthe spin cycle. This is not alwaysapparentwhendiagnosingthe product.
visual inspec'tionof the bleachnozzleto tub areawill confirmthe condition

CORRECTION:
E-imFrcGi gfket is nowavailablethat is thickerthanthe original,withouta split or adhesive.
This newdesignallowsfor improvedsealingof the bleachnodeto tub and reducesthe
incidenceof phantomleaks.The part numberfur the newgasketis 8299697.Orderfrom Div 26
cl10.

LORNEDIVELL.DEPARTMENT
731A
CHRISBURNELLOEPARTMENT
731A