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RESTRUCTURING THE ADDITIONAL DUTY HOURS

ALLOWANCE

Part I of Volume II

JOB DESCRIPTIONS FOR CLINICAL, NURSING & MIDWIFERY


AND PHARMACY STAFF

ACCRA, SEPTEMBER, 2005

Ghana Ministry of Health

Ghana Health Services

Consultants: Cedar Care Trust International

Donor Organisation: DANIDA


TABLE OF CONTENT

1. MEDICAL OFFICERS ................................................................................................. 1


1.1. House Officer ............................................................................................................ 1
1.2 Senior House Officer................................................................................................. 4
1.3 Medical Officer ........................................................................................................... 7
1.4 Senior Medical Officer ............................................................................................ 10
1.5 Principal Medical Officer......................................................................................... 13
1.6 Specialist................................................................................................................... 16
1.7 Consultant................................................................................................................. 20
2. MEDICAL ASSISTANTS .......................................................................................... 24
2.1 Medical Assistant..................................................................................................... 24
2.2 Senior Medical Assistant ........................................................................................ 27
2.3 Principal Medical Assistant .................................................................................... 30
2.4 Deputy Chief Medical Assistant............................................................................. 34
2.5 Chief Medical Assistant .......................................................................................... 38
3. ANAESTETISTS ASSISTANTS .............................................................................. 41
3.1 Anaesthetic Assistant.............................................................................................. 41
3.2 Senior Anaesthetist Assistant................................................................................ 44
3.3 Principal Anaesthetic Assistant ............................................................................. 47
3.4 Deputy Chief Anaesthetist Assistant .................................................................... 50
3.5 Chief Anaesthetist Assistant .................................................................................. 53
4. NURSING & MIDWIFERY STAFF .......................................................................... 56
4.1 GENERAL NURSES............................................................................................... 56
4.1.2 Staff Nurse............................................................................................................. 56
4.1.2 Senior Staff Nurse................................................................................................ 59
4.1.3 Nursing Officer (NO) ............................................................................................ 62
4.1.4 Senior Nursing Officer (SNO)............................................................................. 65
4.1.5 Principal Nursing Officer (PNO)......................................................................... 69
4.1.6 Deputy Director of Nursing Services (Matron, Health Facility) ..................... 72
4.1.7 Deputy Director of Nursing Services Regional Health Directorate ........... 76

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4.1.8 Chief Nursing Officer............................................................................................ 80
4.2 MENTAL HEALTH NURSES ................................................................................. 83
4.2.1 Staff Nurse (Mental Health) ................................................................................ 83
4.2.2 Senior Staff Nurse (Mental Health) ................................................................... 85
4.2.3 Nursing Officer (Mental Health)......................................................................... 88
4.2.4 Senior Nursing Officer (Mental Health)............................................................. 91
4.2.5 Principal Nursing Officer (Mental Health) ......................................................... 95
4.2.6 Deputy Director of Nursing Services (Matron, Psychiatric Hospital)............ 98
4.3 ENROLLED NURSES........................................................................................... 102
4.3.1 Enrolled Nurse .................................................................................................... 102
4.3.2 Senior Enrolled Nurse ....................................................................................... 104
4.3.3 Principal Enrolled Nurse.................................................................................... 106
4.3.4 Superintendent Enrolled Nurse........................................................................ 108
4.4 HEALTH CARE / WARD ASSISTANT ............................................................... 110
4.4.1 Health Care Assistant........................................................................................ 110
4.4.2 Senior Health Care Assistant ........................................................................... 112
4.4.3 Principal Health Care Assistant ....................................................................... 114
4.5 MIDWIVES.............................................................................................................. 116
4.5.1 Staff Midwife........................................................................................................ 116
4.5.2 Senior Staff Midwife ........................................................................................... 118
4.5.3 Midwifery Officer................................................................................................. 121
4.5.4 Senior Midwifery Officer .................................................................................... 124
4.5.5 Principal Midwifery Officer ................................................................................ 127
4.6 PUBLIC HEALTH NURSES................................................................................. 130
4. 6.1 Public Health Nurse .......................................................................................... 130
4.6.2 Nursing Officer, Public Health .......................................................................... 132
4.6.3 Senior Nursing Officer (Unit In-Charge, Public Health) ............................ 135
4.6.4 Principal Nursing Officer, Public Health.......................................................... 138
4.6.5 Deputy Director of Nursing Services, Public Health (Regional Health ...... 142
Directorate).......................................................................................................... 142

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4.7 COMMUNITY HEALTH NURSES....................................................................... 145
4.7.1 Community Health Nurse.................................................................................. 145
4.7.2 Senior Community Health Nurse ..................................................................... 148
4.7.3 Principal Community Health Nurse ................................................................. 151
4.7.4 Superintendent Community Health Nurse...................................................... 154
4.7.5 Community Psychiatric Nurse ......................................................................... 157
4.8 NURSING TUTORS.............................................................................................. 158
4.8.1 Nursing Tutor ...................................................................................................... 158
4.8.2 Senior Nursing Tutor.......................................................................................... 161
4.8.3 Principal Nursing Tutor...................................................................................... 164
4.8.4 Deputy Director, Nursing Services (Nursing Tutor) ..................................... 167
4.8.5 Deputy Director, Nursing Services .................................................................. 170
5. PHARMACY STAFF................................................................................................ 174
5.1 PHARMACISTS ..................................................................................................... 174
5.1.1 Pharmacist Intern ............................................................................................... 174
5.1.2 Pharmacist........................................................................................................... 176
5.1.3 Senior Pharmacist.............................................................................................. 179
5.1.4 Principal Pharmacist .......................................................................................... 182
5.1.5 Specialist Pharmacist ........................................................................................ 185
5.1.6 Deputy Director of Pharmaceutical Services ................................................. 188
5.1.7 Chief Pharmacist ................................................................................................ 191
5.2 PHARMACY TECHNICIANS ............................................................................... 194
5.2.1 Pharmacy Technician ........................................................................................ 194
5.2.2 Senior Pharmacy Technician ........................................................................... 196
5.2.3 Principal Pharmacy Technician........................................................................ 199
5.2.4 Assistant Chief Pharmacy Technician ............................................................ 202
5.2.5 Chief Pharmacy Technician.............................................................................. 205
5.3 DISPENSING ASSISTANTS .............................................................................. 208
5.3.1 Dispensing Assistant ......................................................................................... 208
5.3.2 Senior Dispensing Assistant............................................................................. 210
5.3.3 Principal Dispensing Assistant ......................................................................... 212

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1. MEDICAL OFFICERS

1.1. House Officer

Job Title : House Officer (Medical/Dental)

Grade : House Officer

Responsible To : Head of Unit/Department

Accountable To : Head of Facility

Job Purpose

To provide health care under supervision to patients/client and to enhance competencies


through on-the-job training

Job Summary

Work under supervision to provide health care and to monitor and evaluate patient
care.
Collaborate with other disciplines and health care staff to ensure optimum care for
clients/patients.
Participate in any cost improvement measures as required

Main Duties and Responsibilities

Run out-patients clinics and other clinics under supervision


Provide emergency care under supervision
Take specimen for laboratory investigations and ensure that results are available on
time
Participate and undertake clinical procedures under supervision
Assess and initiate management plan for patients under supervision
Accurately and legibly record patients care and management packages.
Undertake out-of-hours duties as determined by supervisor
Participate in preparing patients for surgery and assist in surgical operations/other
procedures.
Provide support and information to patients / relatives as and when necessary.
Participate in:
o Ward rounds
o Clinical meetings
o Morbidity/mortality meetings
o Clinico-Pathological conferences
o Journals clubs
o General staff meetings etc
Constantly update knowledge
Provide in-patient care under supervision

1
Communication and Working Relationship

Maintain effective communication with work colleagues, other health workers,


patients/clients and visitors.
Participate in multi-professional meetings and conferences as required
Attend and contribute at staff meetings
Promote and safeguard the interest and well being of the patient at all times.
Always act in a dignified and responsible manner towards patients, visitors and
colleagues.
Promote a positive image of the GHS/Hospital.
Be punctual and accessible at all times

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of clinical services.
Monitor own performance against agreed objectives and standards.
Keep up to date on job related issues as appropriate.
Keep log of own performance and in-service training log for purposes of appraisal.

Health and Safety Responsibilities

Take care of own safety and others who may be affected by your actions or
omissions
Comply with existing Health and Safety Policies and Procedures of GHS
Report any accident, damage to equipment/tools or ill health, failings in premises, or
personal protective equipment to the In-Charge

Quality Assurance

Adhere to the GHS quality assurance policy and guidelines.


Keep up-to-date with quality developments relevant to area of work and related
services.
Continuously monitor activities against quality standards, anticipating factors that
may reduce quality and taking effective action to address them.
Participate in the prompt identification and investigation of poor quality services, the
contributing factors and the methods for addressing them.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/Medical and Dental council Code of


Professional Conduct and Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

2
Person Specification
House Officer (Medical/Dental)

Criteria Essential Desirable

Educational Basic degree in Medicine, MB. Ch.B, BDS/MB BS or its equivalent Must have passed
Qualification from a recognized Institution; Provisional Certification of interview with the
Registration with the Medical and Dental Council employing facility

Experience No previous experience required

Knowledge Knowledge of patients rights and responsibilities


Knowledge of Health and Safety
Knowledge and understanding of quality assurance issues
Skills and Knowledge in basic computer application
Abilities Good Communication skills
Ability to initiate and maintain clear, concise documentation
Personal Adaptable, imaginative, innovative, enthusiastic and a sense of
Attributes humour
Self discipline and assertiveness

3
1.2 Senior House Officer

Job Title : House Officer (Medical/Dental)

Grade : Senior House Officer

Responsible To : Head of Unit/Department

Accountable To : Head of Facility

Job Purpose

To provide health care under supervision to patients/client and to enhance competencies


through on-the-job training

Job Summary

Work under supervision to provide health care and to monitor and evaluate patient
care.
Collaborate with other disciplines and health care staff to ensure optimum care for
clients/patients.
Participate in any cost improvement measures as required

Main Duties and Responsibilities

Run out-patients clinics and other clinics under supervision


Provide emergency care under supervision
Take specimen for laboratory investigations and ensure that results are available on
Participate and undertake clinical procedures under supervision
Accurately and legibly record patients care and management packages.
Assess and initiate management plan for patients under supervision
Undertake out-of-hours duties as determined by supervisor
Participate in preparing patients for Surgery and assist in surgical operations/other
procedures.
Provide support and information to patients / relatives as and when necessary.
Participate in:
o Ward rounds
o Clinical meetings
o Morbidity/mortality meetings
o Clinico-Pathological conferences
o Journals clubs
o General staff meetings etc
Constantly update knowledge
Provide in-patient care under supervision

Communication and Working Relationship

Maintain effective communication with work colleagues, other health workers,


patients/clients and visitors.
Participate in multi-professional meetings and conferences as required
Attend and contribute at staff meetings

4
Promote and safeguard the interest and well being of the patient at all times.
Always act in a dignified and responsible manner towards patients, visitors and
colleagues.
Promote a positive image of the GHS/Hospital.
Be punctual and accessible at all times

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of clinical services.
Monitor own performance against agreed objectives and standards.
Keep up to date on job related issues as appropriate.
Keep log of own performance and in-service training log for purposes of appraisal.

Health and Safety Responsibilities

Take care of own safety and others who may be affected by your actions or
omissions
Comply with existing Health and Safety Policies and Procedures of GHS
Report any accident, damage to equipment/tools or ill health, failings in premises, or
personal protective equipment to the In-Charge
o Cooperate with the In-Charge to maintain safe systems and safe workplace

Quality Assurance

Adhere to the GHS quality assurance policy and guidelines.


Keep up-to-date with quality developments relevant to area of work and related
services.
Continuously monitor activities against quality standards, anticipating factors that
may reduce quality and taking effective action to address them.
Participate in the prompt identification and investigation of poor quality services, the
contributing factors and the methods for addressing them.

Further Information

The post holder must at all times:

Work in accordance with the GHS/Medical and Dental council Code of


Professional Conduct and Disciplinary Procedure.
Strictly adhere to the provisions of the Patients Charter.
Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

5
Person Specification
Senior House Officer (Medical/Dental)
Criteria Essential Desirable

Educational Basic degree in Medicine, MB. Ch.B, BDS/MB BS or its Must have passed
Qualification equivalent from a recognized Institution; Provisional Certification interview with the
of Registration with the Medical and Dental Council employing facility
Experience Must have completed one year Housemanship in an accredited
institution
Must have been signed off by the Supervising Specialist
Knowledge Knowledge of patients rights and responsibilities
Knowledge of Health and Safety
Knowledge and understanding of quality assurance issues
General knowledge in health related issues
Skills and Basic surgical skills
Abilities Basic life support/resuscitation skills
Ability to work under pressure
Ability to initiate and maintain clear, concise documentation
A working knowledge in basic computer application
Excellent interpersonal skills to liaise with personnel at all levels
Personal Adaptable, imaginative, innovative, enthusiastic and a sense of
Attributes humour
Self discipline and assertiveness

6
1.3 Medical Officer

Job Title : Medical Officer

Grade : Medical Officer

Responsible To : Head of Unit/Department

Accountable To : Head of Facility

Job Purpose

To provide health care to patients/clients and appropriately refer when necessary

Job Summary

Participate as a member of the Medical Team in providing care as well as monitoring


and evaluating patients/clients.
Collaborate with other disciplines and health care staff to ensure optimum care for
clients/patients.
Participate in quality improvement activities.

Main Duties and Responsibilities

Provide out-patients care and refer appropriately


Provide emergency care and refer appropriately
Assess and implement management plan for patients
Undertake out-of-hours duties as specified by Head of Unit/Department
Assist/perform surgical operations/clinical procedures within competency
Appropriately refer patients outside competency
Provide support and information to patients / relatives as and when necessary.
Perform bedside investigations such as RBS, FBS, urine analysis
Conduct/participate in:
o Ward Rounds
o Clinical meetings
o Morbidity/mortality meetings
o Clinico-Pathological conferences
o Journals clubs
o General staff meetings etc
Constantly update knowledge
Provide in-patient care
Accurately and legibly record patients care and management packages.

Communication and Working Relationships

Maintain effective communication with work colleagues, other health workers,


patients/clients and visitors.
Participate in multi-professional meetings and conferences as required
Attend and contribute at staff meetings
Promote and safeguard the interest and well being of the patient at all times.
Always act in a dignified and responsible manner towards patients, visitors and
colleagues.

7
Effectively work in a team with other health workers
Be a visible and approachable resource for patient services and personal issues.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of clinical services.
Monitor own performance against agreed objectives and standards.
Keep up to date on job related issues as appropriate.
Undertake/participate in staff appraisal and personal development within the facility.
Act as a role model in professional and personal attributes for all members of staff.
Participate in the training of junior health professionals and other health workers
Participate in the orientation of new staff and act as a preceptor.
Assist in the maintenance and development of team morale, be supportive to all staff
Contribute to Continuing Professional Development (CPD) of staff
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Ensure efficient management of resources under care


Promote the development and maintenance of teamwork
Participate in roster planning
Promote a positive image of the GHS/Hospital.
Participate in any cost improvement measures
Contribute to devising of improved job methods for increasing efficiency.
Participate in the maintenance of accurate and up-to-date records in accordance with
the GHS Guidelines

Research

Conduct/participate in operational research

Health and Safety Responsibilities

Take care of own safety and others who may be affected by your actions or
omissions
Comply with existing health and safety policies and procedures of the GHS/MOH.

Quality Assurance

Adhere to the GHS quality assurance policy and guidelines.


Keep up-to-date with quality developments relevant to area of work and related
services.
Continuously monitor activities against quality standards, anticipating factors that
may reduce quality and taking effective action to address them.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/Medical and Dental council Code of


Professional Conduct and Disciplinary Procedure.
8
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Medical Officer
Criteria Essential Desirable

Educational MB. Ch.B, BDS/MB BS or its equivalent from a recognized Institution


Qualification plus
Permanent Certification of Registration with the Medical and Dental
Council; Continuous Professional Development (CPD)
Experience Must have completed two years Housemanship in an accredited
institution and must have passed interview with the employing facility
Must have been signed off by the Supervising Specialists
Experience of working in a multi-disciplinary team environment
Knowledge Knowledge of GHS Patients Charter
Knowledge and understanding of the MOH/GHS administrative set up
and policies
Knowledge of Health and Safety
Knowledge and understanding of quality assurance issues
Knowledge of relevant clinical Protocols
General Knowledge in health related issues
Skills and Basic surgical skills Advanced life
Abilities Basic life support/resuscitation skills support/
Excellent interpersonal skills resuscitation
Supervisory skills skills
Analytical skills and problem solving skill
Ability to demonstrate and participate in effective team work
Ability to relate to people from differing backgrounds
A working knowledge in basic computer application
Ability to work under pressure
Ability to initiate and maintain clear, concise documentation
Ability to use own initiative
Ability to prioritise activities and react quickly to changes in
requirements
Personal Adaptable, imaginative, innovative, enthusiastic and a sense of humour
Attributes Self discipline

9
1.4 Senior Medical Officer

Job Title : Medical Officer

Grade : Senior Medical Officer

Responsible To : Head of Department/Medical Superintendent

Accountable To : Head of Facility

Job Purpose

To provide health care to patient / client and refer when necessary

Job Summary

Participate as a member of the Medical Team in providing care as well as monitoring


and evaluating patients/clients.
Collaborate with other disciplines and health care staff to ensure optimum care for
clients/patients.
Participate in quality improvement activities.

Main Duties and Responsibilities

Provide out-patients care and refer appropriately


Provide emergency care and refer appropriately
Assess and implement management plan for patients
Undertake out-of-hours duties as specified by Head of Unit/Dept
Assist/perform surgical operations/clinical procedures within competency
Appropriately refer patients outside competency
Provide support and information to patients / relatives as and when necessary.
Perform bedside laboratory investigations
Conduct/participate in:
o Ward Rounds
o Clinical meetings
o Morbidity/mortality meetings
o Clinico-Pathological conferences
o Journals clubs
o General staff meetings etc
Constantly update knowledge
Provide in-patient care
Accurately and legibly record patients care and management packages.
Participate in district health programmes as and when required

Communication and Working Relationships

Maintain effective communication with work colleagues, other health workers,


patients/clients and visitors.
Participate in multi-professional meetings and conferences as required
Attend and contribute at staff meetings
Promote and safeguard the interest and well being of the patient at all times.

10
Always act in a dignified and responsible manner towards patients, visitors and
colleagues.
Effectively work in a team with other health workers
Be a visible and approachable resource for patient services and personal issues.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of clinical services.
Monitor own performance against agreed objectives and standards.
Keep up to date on job related issues as appropriate.
Undertake/participate in staff appraisal and personal development within the facility.
Act as a role model in professional and personal attributes for all members of staff.
Participate in the training of junior health professionals and other health workers
Participate in the orientation of new staff and act as a preceptor.
Assist in the maintenance and development of team morale and be supportive to all
staff
Contribute to Continuing Professional Development (CPD) of staff
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Ensure efficient management of resources under care


Promote the development and maintenance of teamwork
Participate in roster planning
Promote a positive image of the GHS/Hospital.
Participate in any cost improvement measures
Contribute to the devising of improved job methods for increasing efficiency.
Participate in the maintenance of accurate and up-to-date records in accordance with
the GHS Guidelines

Research

Conduct/participate in operational research

Health and Safety Responsibilities

Take care of own safety and others who may be affected by your actions or
omissions
Comply with existing health and safety policies and procedures of the GHS/MOH.

Quality Assurance

Adhere to the GHS quality assurance policy and guidelines.


Keep up-to-date with quality developments relevant to area of work and related
services.
Continuously monitor activities against quality standards, anticipating factors that
may reduce quality and taking effective action to address them.

Further Information

The post holder must at all times:


11
o Work in accordance with the GHS/Medical and Dental council Code of
Professional Conduct and Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Senior Medical Officer
Criteria Essential Desirable
Educational MB ChB/BDS or equivalent with a minimum of 5 years working
Qualification experience as a Medical Officer (MO)
Or
Medical Officer with postgraduate diploma in a relevant field;
Continuous Professional Training across a wide range of clinical
issues
Experience Experience of working in a multi-disciplinary team environment
Supervisory/team leader experience
Experience of managing and organising own workload
Involvement in peer reviews
Research experience
Knowledge Knowledge of GHS Patients Charter Wide
Knowledge of Health and Safety knowledge in
Knowledge and understanding of quality assurance issues health and
Knowledge of clinical Protocols management
Knowledge of MOH/GHS Policies and Operating Procedures related issues

Skills and Basic surgical skills


Abilities Supervisory skills
Advanced life support/resuscitation skills
Excellent interpersonal skills
Report writing and presentation skill
Analytical and problem solving skill
Ability to demonstrate and participate in effective team work
Ability to relate to people from differing backgrounds
Working knowledge in computer application
Ability to work under pressure
Ability to initiate and maintain clear, concise documentation
Ability to use own initiative
Ability to prioritise activities and react quickly to changes in
requirements
Personal Adaptable, imaginative, innovative, enthusiastic and a sense of
Attributes humour
Self Discipline
Other Work to deadline
requirements Results Oriented

12
1.5 Principal Medical Officer

Job Title : Medical Officer

Grade : Principal Medical Officer

Responsible To : Head of Department

Accountable To : Head of Facility

Job Purpose

To provide health care to patient / client and refer when necessary

Job Summary

Participate as a member of the Medical Team in providing care as well as monitoring


and evaluating patients/clients.
Collaborate with other disciplines and health care staff to ensure optimum care for
clients/patients.
Participate in quality improvement activities.

Main Duties and Responsibilities

Provide out-patients care and refer appropriately


Provide emergency care and refer appropriately
Assess and implement management plan for patients
Undertake out-of-hours duties as specified by Head of Unit/Dept
Perform surgical operations/clinical procedures within competency
Assist Specialists in major surgical operation
Appropriately refer patients beyond competency
Provide support and information to patients / relatives as and when necessary.
Perform bedside laboratory investigations
Conduct/participate in:
o Ward Rounds
o Clinical meetings
o Morbidity/mortality meetings
o Clinico-Pathological conferences
o Journals clubs
o General staff meetings etc
Constantly update knowledge
Provide in-patient care
Accurately and legibly record patients care and management packages.
Participate in district health programmes as and when required

Communication and Working Relationships

Maintain effective communication with work colleagues, other health workers,


patients/clients and visitors.
Participate in multi-professional meetings and conferences as required
Attend and contribute at staff meetings
Promote and safeguard the interest and well being of the patient at all times.

13
Always act in a dignified and responsible manner towards patients, visitors and
colleagues.
Effectively work in a team with other health workers
Be a visible and approachable resource for patient services and personal issues.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of clinical services.
Monitor own performance against agreed objectives and standards.
Keep up to date on job related issues as appropriate.
Undertake/participate in staff appraisal and personal development within the facility.
Act as a role model in professional and personal attributes for all members of staff.
Participate in the training of junior health professionals and other health workers
Participate in the orientation of new staff and act as a preceptor.
Assist in the maintenance and development of team morale and be supportive to all
staff
Contribute to Continuing Professional Development (CPD) of staff
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Ensure efficient management of resources under care


Promote the development and maintenance of teamwork
Participate in roster planning
Promote a positive image of the GHS/Hospital.
Participate in any cost improvement measures
Devise improved job methods for increasing efficiency.
Participate in the maintenance of accurate and up-to-date records in accordance with
the GHS Guidelines

Research

Conduct/participate in operational research

Health and Safety Responsibilities

Take care of own safety and others who may be affected by your actions or
omissions
Comply with existing health and safety policies and procedures of the GHS/MOH.

Quality Assurance

Adhere to the GHS quality assurance policy and guidelines.


Keep up-to-date with quality developments relevant to area of work and related
services.
Continuously monitor activities against quality standards, anticipating factors that
may reduce quality and taking effective action to address them.

Further Information

The post holder must at all times:


14
o Work in accordance with the GHS/Medical and Dental council Code of
Professional Conduct and Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Principal Medical Officer
Criteria Essential Desirable
Qualification MB ChB/BDS or equivalent with a minimum of 5 years working
experience as a Senior Medical Officer (SMO)
Or
Medical Officer/SMO with Masters degree in a relevant field
Continuous Professional Training across a wide range of clinical and
management issues
Experience Experience of working in a multi-disciplinary team environment
Supervisory/team leader experience
Experience of managing and organising own workload
Involvement in peer reviews
Research experience
Knowledge Knowledge of GHS Patients Charter
Knowledge of Health and Safety
Broad knowledge and understanding of quality assurance issues
Broad knowledge of clinical Protocols
Broad knowledge of MOH/GHS Policies and Operating Procedures
Broad knowledge of health and management related issues
Skills and Surgical skills
Abilities Advanced life support/resuscitation skills
Excellent interpersonal skills
Report writing and presentation skill
Analytical skills and problem solving skill
Ability to demonstrate and participate in effective team work
Ability to relate to people from differing backgrounds
Working knowledge in computer application
Supervisory skills
Ability to work under pressure
Ability to initiate and maintain clear, concise documentation
Ability to use own initiative
Ability to prioritise activities and react quickly to changes in
requirements
Personal Adaptable, imaginative, innovative, enthusiastic and a sense of humour
Attributes Self Discipline
Other Work to deadline
requirements Results Oriented

15
1.6 Specialist

Job Title : Specialist

Grade : Specialist

Responsible To : Head of Department/Medical Superintendent


Accountable To : Head of Facility

Job Purpose

To provide comprehensive specialist medical services


To coordinate and conduct teaching of doctors, medical students and other health
professionals
To conduct research

Job Summary

Work as an autonomous practitioner, providing specialist medical care.


Collaborate with other healthcare providers for optimum patient care.
Maintain up to date knowledge in area of specialization, through continuing
professional development.
Responsible for training of health professionals

Main Duties and Responsibilities

Provide a high quality specialist outpatient, in-patient and emergency care services
Ensure high clinical standards are met in the provision of health care.
Contribute to the development of clinical guidelines, protocols and standards
Lead in the establishment of quality assurance programmes
Act as an expert resource for implementing advanced practice, training Doctors to
acquire the needed knowledge and skills
Ensure that GHS/MOH targets and objectives in the specialist areas are met.
Ensure that medical students, doctors and other health workers receive quality and
appropriate training whilst attached to the Facility.
Maintain skills and knowledge in the specialist field through an agreed CPD plan.
Plan, organize and participate in specialist outreach services
Perform relieving duties at health institutions and relevant health programmes when
required/necessary.
Undertake/participate in clinical care supervision
Provide expert advice when required

Communication and Working relationships

Communicate effectively with staff and clients/patients to ensure optimum customer


care and quality of service.
Take a lead role in ensuring that Patients Rights are protected
Cooperate and collaborate effectively with all other health professionals in the facility
to ensure optimal patient care.
Work with other health facility staff to respond to major incident events/mass casualty
incident.

16
Be punctual, accessible and available for consultation at all times

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of clinical services.
Monitor own performance against agreed objectives and standards.
Keep up to date on job related issues as appropriate.
Play active role in the orientation of new personnel.
Conduct continuous professional training
Take responsibility to ensure personal professional development plans are agreed
with senior management.
Promote and support the development and provision of on-the-job training to
medical/nursing students and other health care providers.
Provide leadership and mentorship for post registration health professionals and
trainees.
Maintain a stable and enthusiastic learning environment.

Management

Supervise the documentation of the use of specialist materials and services so as to


ensure strict accountability and cost recovery.
Contribute to the preparation of annual plans and budget for the facility
Determine equipment needs of the unit
Devise improved job methods for increasing efficiency.
Utilize diagnostic and clinical skills and to extend competencies to meet the needs of
the field of specialization.

Research

Plan, conduct and participate in operational research


Apply evidenced based clinical practice
Participate in mobilizing funding for Research

Health and Safety Responsibilities

Ensure and comply with existing health and safety policies and procedures of the
GHS/MOH.
Ensure personal safety, staff safety and that of clients/patients

Quality Assurance

Collaborate with health team members to assess and evaluate clinical practice.
Take proactive role in the management of clinical audit, promoting and participating
in Quality Assurance issues including multidisciplinary audit and quality initiatives.
Ensure that quality assurance systems are in place for monitoring quality and for
investigating incidents and complaints in the Health Facility
Ensure that staff comply with the GHS/MOH quality assurance guidelines.
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services, alerting others to new developments and the implications of these for their
practice.
17
Provide leadership to continuously monitor activities against quality standards,
anticipating factors that may reduce quality and taking effective action to address
them.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/Medical and Dental council Code of


Professional Conduct and Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification Specialist

Criteria Essential Desirable

MB ChB or equivalent plus: A post-Fellowship


o A relevant postgraduate qualification to the level of research work
Qualifications Membership/Part II of the GCPS
Or
o Fellowship from a medical professional discipline
Or
o Part I of WAPMC
Or
o Masters degree plus three (3) years post-qualification
working experience
Or
o Diploma with at least three (3) years post-qualification
working experience at the grade of SMO plus formal
examination
Or
o Diploma with at least one (1) years post-qualification
working experience at the grade of PMO plus formal
examination
Or
o An equivalent postgraduate professional qualification

Continuing Professional Training in the field of relevant


specialty and across a wide range of management and
leadership issues
Experience Experience of working in a multi-disciplinary team
environment
Supervisory/team leader experience
Experience of managing and organising own workload and
that of the Department
Experience in planning and implementation of service
developments.
Working experience in a wide range of areas in health
18
services.
Involvement in national health policy development
Research experience

Knowledge Knowledge of GHS patient charter


Knowledge of Health and Safety
Knowledge and understanding of quality assurance issues
Knowledge of GHS clinical Protocols
Knowledge of Risk Assessment
Understanding of clinical audit processes
Skills and Organizational and leadership skills
Abilities Planning and supervisory skills
Report writing and presentation skills
Excellent Verbal communication skills
Excellent interpersonal skills
Analytical and problem solving skill
Ability to demonstrate and participate in effective team work
Ability to relate to people from differing backgrounds
Working knowledge in computer application
Ability to manage under pressure
Ability to use own initiative
Ability to prioritise activities and react quickly to changes in
requirements
Personal Adaptable, imaginative, innovative, enthusiastic and a sense
Attributes of humour
Self Discipline
Other Work to deadline
requirements Results Oriented

19
1.7 Consultant

Job Title : Consultant

Grade : Consultant

Responsible To : Head of Department/Medical Director

Accountable To : Head of Facility

Job Purpose

To provide high quality comprehensive specialist medical services


To coordinate and conduct teaching of doctors, medical students and other health
professionals
To conduct research
To provide expert advice in the area of specialty
To provide leadership in policy and health services development.

Job Summary

Work as an autonomous practitioner, providing specialist medical care.


Collaborate with other healthcare providers for optimum patient care.
Be accountable for the areas of responsibility within their roles while maintaining
professional registration and up to date knowledge of their area of specialization,
through continuing professional development.
Encourage service users feedback as an opportunity to contribute to the ongoing
development of the service.
Responsible for training of health professionals
Conduct research

Main Duties and Responsibilities

Provide leadership in health care delivery in own area of specialty


Take a pro-active role in the development and implementation of clinical services in
the facility in accordance with the National Policy.
Take a lead role in ensuring that high clinical standards are met in the provision of
specialist medical services.
Play active role in ensuring that appropriate health care services are designed and
delivered to achieve the highest standards of care.
Contribute to monitoring quality of medical practice.
Facilitate the development of procedures and systems to assess and minimize risk to
Medical staff and others
Take a lead role in ensuring that the medical services provided meet the physical,
social and emotional needs of patients/clients.
Act as an expert resource for implementing advanced practice, empowering Medical
Officers to take on a wider range of roles and skills
Take a lead role in ensuring that the objectives and targets in the department are
met.
Take a lead role in medical training.
Take a lead role in maintaining skills and knowledge in the specialist fields through
an agreed CPD plan, in line with the outcome of the annual appraisal process

20
Contribute to clinical supervision.
Provide leadership and technical support to develop the protocols and guidelines
relevant to area of practice using multi disciplinary team.
Take a lead role in promoting evidence-based practice
Plan, organize and participate in specialist outreach services

Communication and Working Relationships

Communicate effectively with staff and clients/patients to ensure optimum customer


care and quality of service.
Take a lead role in ensuring that Patients Rights are protected
Cooperate and collaborate effectively with all other health professionals in the facility
to ensure optimal patient care.
Work with other health facility staff to respond to major incident events/mass casualty
incident.
Be punctual, accessible and available for consultation at all times

Personal and People Development

Keep up to date with national developments in medical services.


Take a lead role in the maintenance of up to date knowledge in area of
specialization, through continuing professional development.
Contribute to the supervision and teaching of health professional
Provide leadership and mentorship for post registration health professionals and
trainees.
Lead in the development of skills through small group teaching in the facility.
Contribute to the orientation of new health professional
Provide leadership in conducting continuous professional training
Ensure personal development plans are agreed with senior management at least
annually, demonstrating an awareness of own professional development and training
needs using reflective practice and relevant tools in accordance with service needs.
Provide leadership in the planning, designing and coordinating the implementation of
training programmes in field of specialty.
Lead in the promotion and support of the development and provision of work-based
learning to medical/nursing students and other health care staff.
Take a lead role in maintaining a stable and enthusiastic learning environment.
Take a proactive role in ensuring the inspection and endorsement of training
logbooks

Management

Be responsible as a line manager for the department


Supervise the documentation of the use of specialist materials and services so as to
ensure strict accountability and cost recovery.
Contribute to the preparation of annual budget and plans
Play a lead role in the determination of equipment needs of the department
Take active role in the general policy formulation for the health sector
Contribute to the development of strategic plan for health services and advocate for
its implementation

21
Play active role in the preparation of operational policies and plan for service delivery
in the facility and advocate for its implementation
Take a lead role in the development, implementation, monitoring and evaluation of
standards in the health services in the facility
Take a lead role in ensuring that physicians and related staff cover each shift in order
that the service needs are met efficiently and effectively, anticipating and addressing
shortfalls, to enable effective quality patient care.
Ensure efficient management of resources in the department
Utilize diagnostic and clinical skills and to extend competencies to meet the needs of
the service in the field of specialty.
Influence development of services to meet local needs.

Research

Actively lead in clinical/operational research and advocate for its utilization


Take a lead role in the dissemination and use of evidence-based research.
Provide technical support to and direct staff undertaking clinical research
Make use of the research findings
Mobilize funding for research

Health and Safety Responsibilities

Ensure and comply with existing health and safety policies and procedures of the
GHS/MOH.
Ensure personal and staff safety and that of clients/patients

Quality Assurance

Collaborate with health team members to assess and evaluate clinical practice.
Take a lead role in the management of clinical audit, promoting and participating in
Quality Assurance issues including multidisciplinary audit and quality initiatives.
Ensure that quality assurance systems are in place for monitoring quality and for
investigating incidents and complaints in the department
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services, alerting others to new developments and the implications of these for their
practice.
Provide leadership to continuously monitor activities against quality standards,
anticipating factors that may reduce quality and taking effective action to address
them.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/Medical and Dental council Code of


Professional Conduct and Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

22
This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification Consultant


Criteria Essential Desirable

MB ChB or equivalent
A relevant postgraduate exit qualification to the level of a Fellowship
Educational from a medical professional discipline or an equivalent professional
Qualification qualification
A post-fellowship research work /publication
Leadership and management training
Continuing Professional Training in the field of relevant specialty
Experience A minimum of 5 years satisfactory service at the level of a Specialist
(Staff Grade) and must have passed promotion interview with the
employing facility.
Experience of working in a multi-disciplinary team environment
Supervisory/team leader experience
Experience in managing and organising own workload and that of the
Department/Facility
Wide range of experience in all aspects of hospital services
Involvement in national health and hospital operational policy
development
Experience in planning and implementation of service developments.
Knowledge Knowledge of Patient Charter
Knowledge of Health and Safety
Broad knowledge and understanding of quality assurance issues
Knowledge of Risk Assessment
Broad knowledge and understanding of clinical audit processes
Skills and Organizational, supervisory and leadership skills
Abilities Planning and analytical skills
Report writing and presentation skills
Excellent verbal communication skills
Excellent interpersonal skills to liaise with personnel at all levels
Problem solving skill
Ability to demonstrate and participate in effective team work
Ability to relate to people from differing backgrounds
Working knowledge in computer application
Ability to manage under pressure
Ability to prioritise activities and react quickly to changes in
requirements
Personal Adaptable, imaginative, innovative, enthusiastic and a sense of humour
Attributes Self Discipline
Other Work to deadline
requirements Results Oriented

23
2. MEDICAL ASSISTANTS

2.1 Medical Assistant

Job Title : Medical Assistant (Practitioner in rural areas or districts)

Grade : Medical Assistant

Responsible To : Head of Unit/Department

Accountable To : Medical Superintendent/District Director

Job Purpose:

To provide comprehensive primary health services in support of the total effort of the
health care delivery system with a view to achieve equity in coverage and quality care
especially in Health Centres in the rural areas and Polyclinics/Hospitals in the urban
setting.

Job Summary

Work as a member of Medical Team to provide health care and to monitor and
evaluate patient care.
Collaborate with other disciplines and health care staff to ensure optimum care for
clients/patients.

Main Duties and Responsibilities

Clinical

Assess and prioritize patients presenting at Health Centre/polyclinic or hospital,


according to their medical needs
Undertake confidential patient consultations consisting of:
o History taking,
o Assessment and
o Diagnosis
Initiate and implement care plan for patients
Accurately and legibly record patients care and management packages
Assist in providing interventions-
o Emergency surgical invasive procedures
o Administration of emergency therapies etc
Assist in the performance of minor surgical procedures:
o Incision of boils,
o Suturing of wounds.
o Dressing of wounds, when necessary.
Participate in:
o Ward rounds
o Clinical meetings
o Morbidity/mortality meetings
o General staff meetings etc
Offer primary care to patients with mental health problems and refer as appropriate.

24
Perform relieving duties at Health Centres and relevant health facilities when
necessary.

Community Work

Participate in the outreach community health activities within the catchments area
Facilitate community involvement in health programmes
Contribute to maternal and child welfare, family planning programmes and health
education talks within the community.
Assist in the collection and reporting on data socio/epidemiological morbidity and
mortality.

Communication and Working Relationships

Maintain effective communication with colleagues and other professional groups and
clients.
Participate in dissemination of information on health programmes to staff and clients
in the facility
Participate in multi-professional meetings and conferences as required.
Promote and safeguard the interest and well being of the patients and visitors at all
times.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of primary health services
Monitor own performance against agreed objectives and standards.
Keep log of own performance and in-service training log for purposes of appraisal.

Research Responsibilities

Undertake surveys.

Health and Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the clinical services.
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services

Further Information

The post holder must at all times:

25
o Work in accordance with the GHS Code of Professional Conduct and
Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Persons Specification
Medical Assistant
Criteria Essential Desirable
Educational Registered Nurse (Diploma) plus Medical Assistant Qualification
Qualification & (In-depth Diploma) or its equivalent and at least ONE (1) year
Experience internship.

Knowledge Knowledge of Patient Charter


Knowledge of Health and Safety
Knowledge and understanding of quality assurance issues
Knowledge and practical experience of primary health care
services
General knowledge of district health and sub-district health care
services and referral system
Knowledge and competency in basic surgical procedure
Skills Excellent writing and verbal communication skills. Computer
Ability to work, lead and manage a multi-disciplinary team. skills.
Ability to organize workload and work under pressure to meet
tight deadlines.
Demonstrated ability to work on own initiative.
Excellent problem-solving skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the service

26
2.2 Senior Medical Assistant

Job Title : Medical Assistant (Practitioner in rural areas or districts)

Grade : Senior Medical Assistant

Responsible To : Head of Unit/Department

Accountable To : District Director/Medical Superintendent.

Job Purpose:

To provide comprehensive primary health services in support of the total effort of the
health care delivery system with a view to achieve equity in coverage and quality care
especially in Health Centres in the rural areas and Polyclinics/Hospitals in the urban
setting.

Job Summary

Work as a member of Medical Team to provide health care and to monitor and
evaluate patient care.
Collaborate with other disciplines and health care staff to ensure optimum care for
clients/patients.

Main Duties and Responsibilities

Clinical

Assess and prioritize patients presenting at Health Centre/polyclinic or hospital,


according to their medical needs
Undertake confidential patient consultations consisting of:
o History taking,
o Assessment and
o Diagnosis
Initiate and implement care plan for patients
Accurately and legibly record patients care and management packages
Provide advice on management of conditions using knowledge from up to date
evidence-based research and appropriately refer when necessary.
Provide interventions-
o Emergency surgical invasive procedures
o Administration of emergency therapies etc
Perform minor surgical procedures:
o Incision of boils,
o Suturing of wounds.
o Dressing of wounds when necessary.
Participate in:
o Ward rounds
o Clinical meetings
o Morbidity/mortality meetings
o General staff meetings etc
Offer primary care to patients with mental health problems and refer as appropriate.

27
Perform relieving duties at Health Centres and relevant health facilities when
necessary.

Community Work

Undertake outreach community health activities within the catchments area


Facilitate community involvement in health programmes
Play active role in Maternal and Child Welfare, Family Planning programmes and
health education talks within the community.
Facilitate the collection and reporting on data socio/epidemiological morbidity and
mortality at the sub-district level.

Communication and Working Relationships

Maintain effective communication and working relationship with colleagues and other
health workers and clients.
Develop working partnership networks with individuals, groups, communities and
agencies within the sub-district
Ensure effective dissemination of information on health programmes to staff and
clients in the facility
Participate in multi-professional meetings and conferences as required.
Promote and safeguard the interest and well being of the patients and visitors at all
times.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of primary health services
Monitor own performance against agreed objectives and standards.
Contribute to Continuing Professional Development (CPD) of staff.
Participate in the staff performance appraisal exercise within the facility
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Contribute to the day-to-day management of the health centre as well as the


supervision of other health stations within the sub-district.
Contribute to the preparation of plans and budget and periodic reports on the
activities of the health centre and other health stations in the sub-district.
Contribute to devising improved job methods for increasing efficiency in the health
centre.
Contribute to the supervision of revenue collection as well as ensuring strict
accountability at the health centre.

Research Responsibilities

Undertake surveys.

Health and Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.

28
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Contribute to planned preventive maintenance of plant and equipment in the facility.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the clinical services.
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services

Further Information

The post holder must at all times:

o Work in accordance with the GHS Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Persons Specification
Senior Medical Assistant
Criteria Essential Desirable
Educational Registered Nurse (Diploma) plus Medical Assistant Relevant
Qualification & Qualification (In-depth Diploma) plus five (5) years working Postgraduate Degree
Experience experience at the level of Medical Assistant plus evidence of Training in
continuous professional development management and
leadership.
Knowledge Knowledge of patients rights and responsibilities
Knowledge of Health and Safety
Knowledge and understanding of quality assurance issues
Working knowledge of primary health care/emergency
services
Knowledge of health trends
Knowledge and competency in district health and sub-district
health care services and referral system
Knowledge and competency in basic surgical procedure
Skills Excellent writing and verbal communication skills.
Ability to work, lead and manage a multi-disciplinary team. Computer skills.
Ability to organize workload and work under pressure to meet
tight deadlines.
Demonstrated ability to work on own initiative.
Excellent problem-solving skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the service

29
2.3 Principal Medical Assistant

Job Title : Medical Assistant (Practitioner in rural areas or districts)

Grade : Principal Medical Assistant

Responsible To : Head of Unit/Department

Accountable To : District Director/Medical Superintendent.

Job Purpose:

To provide comprehensive primary health services in support of the total effort of the
health care delivery system with a view to achieve equity in coverage and quality care
especially in Health Centres in the rural areas and Polyclinics/Hospitals in the urban
setting.

Job Summary

Work as a member of Medical Team to provide health care and to monitor and
evaluate patient care.
Collaborate with other disciplines and health care staff to ensure optimum care for
clients/patients.

Main Duties and Responsibilities

Clinical

Assess and prioritize patients presenting at Health Centre/polyclinic or hospital,


according to their medical needs
Undertake confidential patient consultations consisting of:
o History taking,
o Assessment and
o Diagnosis
Initiate and implement care plan for patients
Accurately and legibly record patients care and management packages
Provide advice on management of conditions using knowledge from up to date
evidence-based research and appropriately refer when necessary.
Provide interventions-
o Emergency surgical invasive procedures
o Administration of emergency therapies etc
Perform minor surgical procedures:
o Incision of boils,
o Suturing of wounds.
o Dressing of wounds when necessary.
Participate in:
o Ward rounds
o Clinical meetings
o Morbidity/mortality meetings
o General staff meetings etc
Offer primary care to patients with mental health problems and refer as appropriate.

30
Perform relieving duties at Health Centres and relevant health facilities when
necessary.

Community Work

Undertake outreach community health activities within the catchments area


Facilitate community involvement in health programmes
Play active role in Maternal and Child Welfare, Family Planning programmes and
health education talks within the community.
Facilitate the collection and reporting on data socio/epidemiological morbidity and
mortality at the sub-district level.

Communication and Working Relationships

Foster good communication and team working relationships within the facility.
Develop working partnership networks with individuals, groups, communities and
agencies within the sub-district
Ensure effective dissemination of information on health programmes to staff and
clients in the facility
Participate in multi-professional meetings and conferences as required.
Promote and safeguard the interest and well being of the patients and visitors at all
times.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of primary health services
Monitor own performance against agreed objectives and standards.
Promote and support the development and provision of work-based learning to
Medical/Nursing Students, HealthCare Assistants and other care providers
Contribute to Continuing Professional Development (CPD) of staff.
Take an active role in the recruitment, selection, induction and retention of Medical
Assistants.
Participate in the staff performance appraisal exercise within the facility
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Supervise and direct the activities of the Junior Medical Assistants


Play active role in the day-to-day management of the health center and the other
health stations within the sub-district by ensuring that
o Adequate supplies and logistics are available to meet the needs of the
patients
o All equipment for patient use is kept in good working condition and are
maintained regularly
Play active role in the preparation of plans and budget and periodic reports on the
activities of the health centre and other health stations in the sub-district.
Devise improved job methods for increasing efficiency in the health centre.
Supervise revenue collection and ensure strict accountability at the health centre.

31
Research Responsibilities

Undertake surveys.

Health and Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Contribute to planned preventive maintenance of plant and equipment in the facility.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the clinical services.
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services

Further Information

The post holder must at all times:

o Work in accordance with the GHS Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Persons Specification
Principal Medical Assistant
Criteria Essential Desirable
Educational Registered Nurse (Certificate/Diploma) plus Medical Assistant Relevant
Qualification & Qualification (In-depth Diploma) plus three (3) years working Postgraduate
Experience experience at the level of Senior Medical Assistant plus Degree
evidence of continuous professional education and training in
management.
Knowledge Knowledge of Patient Charter
Knowledge of Health and Safety
Knowledge and understanding of quality assurance issues
Working knowledge of primary health care/ emergency
services
Knowledge and understanding of current health trends
Knowledge and competency in district health and sub-district
health care services and referral system
Knowledge and competency in basic surgical procedure
Skills Excellent writing and verbal communication skills.
Ability to work, lead and manage a multi-disciplinary team.
Ability to organize workload and work under pressure to meet
tight deadlines.
Demonstrated ability to work on own initiative.

32
Computer skills.
Excellent problem-solving skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the service

33
2.4 Deputy Chief Medical Assistant

Job Title : Medical Assistant (Practitioner in rural areas or districts)

Grade : Deputy Chief Medical Assistant

Responsible To : District Director/Medical Superintendent

Accountable To : District Director/Medical Superintendent.

Job Purpose:

To provide comprehensive primary health services in support of the total effort of the
health care delivery system with a view to achieve equity in coverage and quality care
especially in Health Centres in the rural areas and Polyclinics/Hospitals in the urban
setting.

Job Summary

Work as a member of Medical Team to provide health care and to monitor and
evaluate patient care.
Collaborate with other disciplines and health care staff to ensure optimum care for
clients/patients.

Main Duties and Responsibilities

Clinical

Provide out-patients care and refer appropriately


Assess and implement management plan for patients
Appropriately refer patients outside competency
Accurately and legibly record patients care and management packages
Provide interventions-
o Emergency surgical invasive procedures
o Administration of emergency therapies etc
Perform minor surgical procedures:
o Incision of boils,
o Suturing of wounds.
o Dressing of wounds when necessary.
Conduct/participate in:
o Ward rounds
o Clinical meetings
o Morbidity/mortality meetings
o General staff meetings etc
Offer primary care to patients with mental health problems and refer as appropriate.
Perform relieving duties at Health Centres and relevant health facilities when
necessary.

Community Work

Undertake outreach community health activities within the catchments area


Facilitate community involvement in health programmes
34
Play active role in Maternal and Child Welfare, Family Planning programmes and
health education talks within the community.
Facilitate the collection and reporting on data socio/epidemiological morbidity and
mortality at the sub-district level.

Communication and Working Relationships

Foster good communication and team working relationships within the facility.
Develop working partnership networks with individuals, groups, communities and
agencies within the sub-district
Ensure effective dissemination of information on health programmes to staff and
clients in the facility
Participate in multi-professional meetings and conferences as required.
Promote and safeguard the interest and well being of the patients and visitors at all
times.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of primary health services.
Monitor own performance against agreed objectives and standards.
Promote and support the development and provision of work-based learning to
Medical/Nursing Students, HealthCare Assistants and other care providers.
Contribute to Continuing Professional Development (CPD) of staff.
Take an active role in the recruitment, selection, induction and retention of Medical
Assistants.
Ensure staff performance appraisal exercise for the Medical Assistants and other
staff in the facility
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Supervise and direct the activities of the Medical Assistants


Oversee the running of the health center and the other health stations within the sub-
district by ensuring that
o Adequate supplies and logistics are available to meet the needs of the
patients
o All equipment for patient use is kept in good working condition and are
maintained regularly
Ensure preparation of plans and budget and periodic reports on the activities of the
health centre and other health stations in the sub-district.
Supervise revenue collection and ensure strict accountability at the health centre.
Monitor and provide DHMT with feedback on the resource requirements and
allocations-- personnel, supplies and equipment as and when necessary.
Contribute to the development of strategic plans for health centres
Provide expert advise on matters relating to management of health centre
Contribute to the development of technical guidelines, protocols and standards for
clinical services at the sub-district levels.

Research Responsibilities

Undertake surveys.
35
Health and Safety Responsibilities

Take care of own safety and ensure the safety of other colleagues and clients as
appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Contribute to planned preventive maintenance of plant and equipment in the facility.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the clinical services.
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services

Further Information

The post holder must at all times:

o Work in accordance with the GHS Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Persons Specification
Deputy Chief Medical Assistant
Criteria Essential Desirable
Educational Registered Nurse (Diploma) plus Medical Assistant Qualification
Qualification & (In-depth Diploma) plus five (5) years working experience at the
Experience level of Principal Medical Assistant; evidence of continuous
professional education and training in management.

Or

Registered Nurse (Diploma) plus Medical Assistant Qualification


(In-depth Diploma) and a postgraduate qualification in a relevant
specialty at the level of Principal Medical Assistant; evidence of
continuous professional education and training in management.

Or

Registered Nurse (Diploma) plus Medical Assistant Qualification


(In-depth Diploma) and a postgraduate qualification in a relevant
specialty plus five (5) years post specialty qualification working
experience at the level of Senior Medical Assistant plus evidence
of continuous professional education and training in management.
Knowledge Knowledge of patients rights and responsibilities
Knowledge of Health and Safety
Knowledge and understanding of quality assurance issues

36
Broad working knowledge of primary care/ emergency services
Broad knowledge of current health trends
Broad knowledge and competency in District Health and Sub-
District Health Care services and referral
Knowledge and competency in basic surgical procedure
Skills Excellent writing and verbal communication skills.
Ability to work, lead and manage a multi-disciplinary team.
Ability to organize workload and work under pressure to meet
tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Excellent problem-solving skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the service

37
2.5 Chief Medical Assistant

Job Title : Medical Assistant (Practitioner in rural areas or districts)

Grade : Chief Medical Assistant

Responsible To : Medical Superintendent/District Director of Health Services

Accountable To : Medical Superintendent/District Director of Health Services

Job Purpose:

To provide comprehensive primary health services in support of the total effort of the
health care delivery system with a view to achieve equity in coverage and quality care
especially in Health Centres in the rural areas and Polyclinics/Hospitals in the urban
setting.

Job Summary

Work as a member of Medical Team to provide health care and to monitor and
evaluate patient care.
Collaborate with other disciplines and health care staff to ensure optimum care for
clients/patients.
Promote and safeguard the interest and well being of the patients and visitors at all
times.

Main Duties and Responsibilities

Provide out-patients care and refer appropriately


Assess and implement management plan for patients
Appropriately refer patients outside competency
Accurately and legibly record patients care and management packages
Provide interventions-
o Emergency surgical invasive procedures
o Administration of emergency therapies etc
Perform minor surgical procedures:
o Incision of boils,
o Suturing of wounds.
o Dressing of wounds when necessary.
Conduct/participate in:
o Ward rounds
o Clinical meetings
o Morbidity/mortality meetings
o General staff meetings etc
Offer primary care to patients with mental health problems and refer as appropriate.
Contribute to the development of systems, policies and procedures for primary health
care services
Perform relieving duties at Health Centres and relevant health facilities when
necessary.

Community Work

Undertake outreach community health activities within the catchments area


38
Facilitate community involvement in health programmes
Play active role in Maternal and Child Welfare, Family Planning programmes and
health education talks within the community.
Facilitate the collection and reporting on data socio/epidemiological morbidity and
mortality at the sub-district level.

Communication and Working Relationships

Foster good communication and team working relationships within the facility.
Develop working partnership networks with individuals, groups, communities and
agencies within the sub-district.
Ensure effective dissemination of information on health programmes to staff and
clients in the facility
Participate in multi-professional meetings and conferences as required.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of primary health services.
Monitor own performance against agreed objectives and standards.
Create an enabling environment to promote staff development.
Contribute to Continuing Professional Development (CPD) of staff.
Take an active role in the recruitment, selection, induction and retention of Medical
Assistants.
Play active role in the staff performance appraisal exercise within the facility
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Provide leadership and supervise the activities of the Medical Assistants


Oversee the running of the health center and the other health stations within the sub-
district by ensuring that
o Adequate supplies and logistics are available to meet the needs of the
patients
o All equipment for patient use is kept in good working condition and are
maintained regularly
Oversee the preparation of plans and budget and periodic reports on the activities of
the health centre and other health stations in the sub-district.
Supervise revenue collection and ensure strict accountability at the health centre.
Monitor and provide DHMT with feedback on the resource requirements and
allocations-- personnel, supplies and equipment as and when necessary.
Play active role in the development of strategic plans for health centres
Provide expert advise on matters relating to management of health centre
Contribute to the development of technical guidelines, protocols and standards for
clinical services at the sub-district levels.

Research Responsibilities

Undertake surveys.

39
Health and Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Contribute to planned preventive maintenance of plant and equipment in the facility.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the clinical services.
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services

Further Information

The post holder must at all times:

o Work in accordance with the GHS Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Persons Specification
Chief Medical Assistant
Criteria Essential Desirable
Educational Registered Nurse (Diploma) plus Medical Assistant Qualification
Qualification & (In-depth Diploma) and postgraduate qualification in a relevant
Experience specialty plus five (5) years working experience at the level of
Deputy Chief Medical Assistant; evidence of continuous
professional education and training in management.
Knowledge Knowledge of patients rights and responsibilities
Knowledge of Health and Safety
Knowledge and understanding of quality assurance issues
Broad working knowledge of primary care/ emergency services
Broad knowledge of current health trends
Broad knowledge and competency in District Health and Sub-
District Health Care services and referral
Knowledge and competency in basic surgical procedure
Skills Excellent writing and verbal communication skills.
Ability to work, lead and manage a multi-disciplinary team.
Ability to organize workload and work under pressure to meet
tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Excellent problem-solving skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the service

40
3. ANAESTETISTS ASSISTANTS

3.1 Anaesthetic Assistant

Job Title : Anaesthetist Assistant

Grade : Anaesthetic Assistant

Responsible To : Head of Unit/Department


Accountable To : Head of Facility

Job Purpose

To provide professional anesthesia services in the hospital as part of the anaesthetic


and surgical team and to ensure an efficient, effective and safe operating service.

Main Duties and Responsibilities

Participate in the performance of pre-anaesthetic care by assessing staff notes, lab


work, patient histories and physiology of patients to determine the most appropriate
anesthetic management.
Identify pre-existing medical conditions and communicate to surgeons
Prepare, set up, maintain and check the anaesthetic equipment and instruments to
ensure that they are clean, safe and in good working order.
Assist in managing the daily flow of patients through the anaesthetic room and into
the theatre in accordance with the theatre schedule, working closely with all
members of the clinical team
Prepare patients for anaesthetic and/or operative intervention
Participate in administering anaesthesia according to national and local anaesthetic
guidelines and procedures, ensuring a high standard of patient care.
Calibrate and help read out data from monitoring devices during intervention.
Assist in the management of the anesthetic procedure by monitoring appropriate
physical, physiochemical, and biochemical indicators such as blood pressure, heart
rate, EKG, blood loss, patient position, pulmonary compliance, arterial blood bases,
etc
Assist in ensuring prompt interventions in emergency situations as well as proper
evacuation of patients to referral centre
Assist in difficult intubations and the care of critically ill patients
Assist in the intra-operative management of blood transfusion
Make appropriate entries in staff notes, on anesthesia records, and in the patients
charts.

Communication and Working Relationships

Maintain effective communication with colleagues and other professional groups and
clients.
o Demonstrate ability to work effectively in a multidisciplinary team of health workers in
the facility.
Attend and contribute at staff meetings
Participate in multi-professional meetings and conferences as required.

41
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of anaesthesia services.
Monitor own performance against agreed objectives and standards.
Keep log of own performance and in-service training log for purposes of appraisal.

Research Responsibilities

Undertake audits and participate in operational research in the anaesthetic unit.

Health and Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the clinical services.
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services

Further Information

The post holder must at all times:

o Work in accordance with the GHS Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Anaesthetist Assistant
Criteria Essential Desirable
Educational Registered Nurse (Diploma) plus Anaesthetist Assistant
Qualification Qualification (In-depth Diploma) or its equivalent and at least
& Experience ONE (1) year internship.

Knowledge Knowledge of Patient Charter Computer


Knowledge of Health and Safety skills
Knowledge and understanding of quality assurance issues
Knowledge of clinical protocols/ emergency services
Knowledge and competency in:
Local and regional anaesthesia
Management of shock
Invasive and non-invasive monitoring procedures

42
IV therapy
Airway management

Skills Excellent writing and verbal communication skills.


Ability to initiate and maintain clear, concise documentation
Ability to organize workload and work under pressure
Life support skills
Analytical skills
Ability to work under pressure
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

43
3.2 Senior Anaesthetist Assistant

Job Title : Anaesthetist Assistant

Grade : Senior Anaesthetic Assistant

Responsible To : Head of Unit/Department


Accountable To : Head of Facility

Job Purpose

To provide professional anesthesia services in the hospital as part of the anaesthetic


and surgical team and to ensure an efficient, effective and safe operating service.

Main Duties and Responsibilities

Participate in the performance of pre-anaesthetic care by assessing staff notes, lab


work, patient histories and physiology of patients to determine the most appropriate
anesthetic management. The Nurse Anaesthetist may order additional analyses,
consultations, lab work, and peri-anesthetic medications as warranted.
Identify pre-existing medical conditions and communicate to surgeons
Prepare, set up, maintain and check the anaesthetic equipment and instruments to
ensure that they are clean, safe and in good working order.
Contribute to the management of the daily flow of patients through the anaesthetic
room and into the theatre in accordance with the theatre schedule, working closely
with all members of the clinical team
Prepare patients for anaesthetic and/or operative intervention
Administer anaesthesia according to national and local anaesthetic guidelines and
procedures, ensuring a high standard of patient care.
Calibrate and help read out data from monitoring devices during intervention.
Participate in the management of the anesthetic procedure by monitoring appropriate
physical, physiochemical, and biochemical indicators such as blood pressure, heart
rate, EKG, blood loss, patient position, pulmonary compliance, arterial blood bases,
etc
Assist in ensuring prompt interventions in emergency situations as well as proper
evacuation of patients to referral centre
Conduct/assist in difficult intubations and the care of critically ill patients
Perform/assist in the intra-operative management of blood transfusion
Oversee recovery from anesthesia by observing the appropriate indicators in surgery
as well as the post-anesthesia recovery room; perform post-operative evaluation.

Communication and Working Relationships

Maintain effective communication with colleagues and other professional groups and
clients.
Attend and contribute at staff meetings
Participate in multi-professional meetings and conferences as required.

44
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of anaesthesia services.
Monitor own performance against agreed objectives and standards.
Contribute to Continuing Professional Development (CPD) of the staff in the
anaesthetic unit.
Provide clinical anaesthetic supervision and training for colleagues, students and
other staff undertaking anaesthetic training.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Participate in the daily operational management of the anaesthetic unit


Participate in the roster planning and monitoring
Participate in the preparation of plans and budget and periodic reports on the
activities of the unit.
Contribute to devising improved job methods for increasing efficiency in the unit.

Research Responsibilities

Undertake audits and participate in operational research in the anaesthetic unit.

Health and Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the clinical services.
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services

Further Information

The post holder must at all times:

o Work in accordance with the GHS Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

45
Person Specification
Senior Anaesthetist Assistant
Criteria Essential Desirable
Educational Registered Nurse (Diploma) plus Anaesthetist Assistant Additional
Qualification & Qualification (In-depth Diploma) or its equivalent plus five training in a
Experience (5) years working experience at the level of Anaesthetist relevant area
Assistant plus evidence of continuous professional
education.
Knowledge Knowledge of Patient Charter
Knowledge of Health and Safety
Knowledge and understanding of quality assurance
issues
Working knowledge of clinical protocols/ Emergency
services
Knowledge in Clinical Audit
Knowledge and competency in:
Local and regional anaesthesia
Management of shock
Invasive and non-invasive monitoring
procedures
IV therapy
Airway management
Skills Excellent writing and verbal communication skills.
Ability to initiate and maintain clear, concise
documentation
Ability to organize workload and work under pressure
Life support skills
Analytical skills
Computer skills
Ability to work under pressure
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the
Service

46
3.3 Principal Anaesthetic Assistant

Job Title : Anaesthetist Assistant

Grade : Principal Anaesthetic Assistant

Responsible To : Head of Unit/Department


Accountable To : Head of Facility
Job Purpose

To provide professional anesthesia services in the hospital as part of the anaesthetic


and surgical team and to ensure an efficient, effective and safe operating service.

Main Duties and Responsibilities

Participate in the performance of pre-anaesthetic care by assessing staff notes, lab


work, patient histories and physiology of patients to determine the most appropriate
anesthetic management. The Nurse Anaesthetist may order additional analyses,
consultations, lab work, and peri-anesthetic medications as warranted.
Identify pre-existing medical conditions and communicate to surgeons
Prepare, set up, maintain and check the anaesthetic equipment and instruments to
ensure that they are clean, safe and in good working order.
Play active role in the management of the daily flow of patients through the
anaesthetic room and into the theatre in accordance with the theatre schedule,
working closely with all members of the clinical team
Prepare patients for anaesthetic and/or operative intervention
Administer anaesthesia according to national and local anaesthetic guidelines and
procedures, ensuring a high standard of patient care.
Calibrate and help read out data from monitoring devices during intervention.
Manage the anesthetic procedure by monitoring appropriate physical,
physiochemical, and biochemical indicators such as blood pressure, heart rate, EKG,
blood loss, patient position, pulmonary compliance, arterial blood bases, etc
Undertake prompt interventions in emergency situations as well as proper
evacuation of patients to referral centre
Assist in conducting difficult intubations and the care of critically ill patients
Perform intra-operative management of blood transfusion
Oversee recovery from anesthesia by observing the appropriate indicators in surgery
as well as the post-anesthesia recovery room; perform post-operative evaluation.

Communication and Working Relationships

Maintain effective communication with colleagues and other professional groups and
clients.
Attend and contribute at staff meetings
Participate in multi-professional meetings and conferences as required.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of anaesthesia services.
Monitor own performance against agreed objectives and standards.

47
Contribute to Continuing Professional Development (CPD) of the staff in the
anaesthetic unit.
Undertake staff performance appraisal in the unit as may be required.
Provide clinical anaesthetic supervision and training for colleagues, students and
other staff undertaking anaesthetic training.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Supervise and direct the activities of the junior Anaesthetist Assistants


Play active role in the daily operational management of the anaesthetic unit by
ensuring that
o Adequate supplies and logistics are available to meet the needs of the
patients
o All equipment for patient use is kept in good working condition and are
maintained regularly
Ensure documentation of the use of anaesthetic agents and services
Participate in the roster planning and monitoring
Play active role in the preparation of plans and budget and periodic reports on the
activities of the unit.
Contribute to devising improved job methods for increasing efficiency in the unit.

Research Responsibilities

Undertake audits and participate in operational research in the anaesthetic unit.

Health and Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the clinical services.
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services

Further Information

The post holder must at all times:

o Work in accordance with the GHS Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

48
Person Specification

Principal Anaesthetist Assistant


Criteria Essential Desirable
Educational Registered Nurse (Diploma) plus Anaesthetist Assistant Additional
Qualification Qualification (Advance Diploma) or its equivalent plus three training in a
& Experience (3) years working experience at the level of Senior relevant
Anaesthetist Assistant plus evidence of continuous area
professional education and training in management.
Knowledge Knowledge of Patient Charter
Knowledge of Health and Safety
Knowledge and understanding of quality assurance issues
Working knowledge of clinical protocols/ Emergency services
Knowledge in Clinical Audit
Knowledge and competency in:
Local and regional anaesthesia
Management of shock
Invasive and non-invasive monitoring procedures
IV therapy
Airway management
Skills Excellent writing and verbal communication skills.
Ability to initiate and maintain clear, concise documentation
Ability to organize workload and work under pressure
Life support skills
Analytical skills
Computer skills
Ability to work under pressure
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

49
3.4 Deputy Chief Anaesthetist Assistant

Job Title : Anaesthetist Assistant

Grade : Deputy Chief Anaesthetic Assistant

Responsible To : Head of Department


Accountable To : Head of Facility

Job Purpose

To provide professional anesthesia services in the hospital as part of the anaesthetic


and surgical team and to ensure an efficient, effective and safe operating service.

Main Duties and Responsibilities

Participate in the performance of pre-anaesthetic care by assessing staff notes, lab


work, patient histories and physiology of patients to determine the most appropriate
anesthetic management. May order additional analyses, consultations, lab work, and
peri-anesthetic medications as warranted.
Provide expert advice on issues relating to anaesthesia.
Identify pre-existing medical conditions and communicate to surgeons
Ensure that the anaesthetic equipment and instruments are clean, safe and in good
working order.
Effectively manage the daily flow of patients through the anaesthetic room and into
the theatre in accordance with the theatre schedule, working closely with all
members of the clinical team
Administer anaesthesia according to national and local anaesthetic guidelines and
procedures, ensuring a high standard of patient care.
Calibrate and help read out data from monitoring devices during intervention.
Participate in the management of anesthetic procedure by monitoring appropriate
physical, physiochemical, and biochemical indicators such as blood pressure, heart
rate, EKG, blood loss, patient position, pulmonary compliance, arterial blood bases,
etc
Undertake prompt interventions in emergency situations as well as proper
evacuation of patients to referral centre
Conduct difficult intubations and the care of critically ill patients
Perform the intra-operative management of blood transfusion
Oversee recovery from anesthesia by observing the appropriate indicators in surgery
as well as the post-anesthesia recovery room; perform post-operative evaluation.

Communication and Working Relationships

Maintain effective communication with colleagues and other professional groups and
clients.
o Demonstrate ability to work effectively in a multidisciplinary team of health workers in
the facility.
Attend and contribute at staff meetings
Participate in multi-professional meetings and conferences as required.

50
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of anaesthesia services.
Monitor own performance against agreed objectives and standards.
Contribute to Continuing Professional Development (CPD) of the staff in the
anaesthetic unit.
Participate in staff performance appraisal for the Anesthetist Assistants within the
unit
Provide clinical anaesthetic supervision and training for colleagues, students and
other staff undertaking anaesthetic training.
Take an active role in the recruitment, selection, induction and retention of
Aneasthetist Assistants.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Supervise and direct the activities of the Anaesthetist Assistants


Contribute to the daily operational management of the anaesthetic unit by ensuring
that
o Adequate supplies and logistics are available to meet the needs of the
patients
o All equipment for patient use is kept in good working condition and are
maintained regularly
Ensure documentation of the use of anaesthetic agents and services
Contribute to the preparation of plans and budget and periodic reports on the
activities of the unit.
Contribute to devising improved job methods for increasing efficiency in the unit.
Contribute to the development of policies, technical guidelines, protocols and
standards for clinical services.

Research Responsibilities

Undertake audits and participate in operational research in the anaesthetic unit.

Health and Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Ensure maintenance of the unit equipment by inspecting for defects, and scheduling
repairs.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the clinical services.
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services

51
Further Information

The post holder must at all times:


o Work in accordance with the GHS Code of Professional Conduct and
Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Deputy Chief Anaesthetist Assistant
Criteria Essential Desirable
Educational Registered Nurse (Diploma) plus Anaesthetist Assistant
Qualification Qualification (In-depth Diploma) or its equivalent plus five (5)
& Experience years working experience at the level of Principal Anaesthetist
Assistant plus evidence of continuous professional education
and training in management.
Or
Registered Nurse (Diploma) plus Anaesthetist Assistant
Qualification (In-depth Diploma) or its equivalent plus a
postgraduate qualification in a relevant specialty at the level of
Principal Anaesthetist Assistant plus evidence of continuous
professional education and training in management.
Or
Registered Nurse (Diploma) plus Anaesthetist Assistant
Qualification (In-depth Diploma) or its equaivalent plus a
postgraduate qualification in a relevant specialty plus five (5)
years post specialty qualification working experience at the level
of Senior Anaesthetist Assistant plus evidence of continuous
professional education and training in management.
Knowledge Knowledge of Patient Charter
Knowledge of Health and Safety
Knowledge and understanding of quality assurance issues
Broad working knowledge of clinical protocols/ Emergency
services
Knowledge in Clinical Audit
Knowledge and competency in:
Local and regional anaesthesia
Management of shock
Invasive and non-invasive monitoring procedures
IV therapy
Airway management
Skills Excellent writing and verbal communication skills.
Ability to initiate and maintain clear, concise documentation
Ability to organize workload and work under pressure
Life support skills
Analytical skills
Computer skills
Ability to work under pressure
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the service

52
3.5 Chief Anaesthetist Assistant

Job Title : Anaesthetist Assistant

Grade : Chief Anaesthetist Assistant

Responsible To : Head of Department


Accountable To : Head of Facility

Job Purpose

To provide professional anesthesia services in the hospital as part of the anaesthetic


and surgical team and to ensure an efficient, effective and safe operating service.

Participate in the performance of pre-anaesthetic care by assessing staff notes, lab


work, patient histories and physiology of patients to determine the most appropriate
anesthetic management. May order additional analyses, consultations, lab work, and
peri-anesthetic medications as warranted.
Identify pre-existing medical conditions and communicate to surgeons
Ensure that the anaesthetic equipment and instruments are clean, safe and in good
working order.
Effectively manage the daily flow of patients through the anaesthetic room and into
the theatre in accordance with the theatre schedule, working closely with all
members of the clinical team
Administer anaesthesia according to national and local anaesthetic guidelines and
procedures, ensuring a high standard of patient care.
Calibrate and help read out data from monitoring devices during intervention.
Manage the anesthetic procedure by monitoring appropriate physical,
physiochemical, and biochemical indicators such as blood pressure, heart rate, EKG,
blood loss, patient position, pulmonary compliance, arterial blood bases, etc
Ensure prompt interventions in emergency situations as well as proper evacuation of
patients to referral centre
Conduct difficult intubations and the care of critically ill patients
Perform the intra-operative management of blood transfusion
Oversee recovery from anesthesia by observing the appropriate indicators in surgery
as well as the post-anesthesia recovery room; perform post-operative evaluation.
Provide expert advice on issues relating to anaesthesia.

Communication and Working Relationships

Maintain effective communication with colleagues and other professional groups and
clients.
o Demonstrate ability to work effectively in a multidisciplinary team of health workers in
the facility.
Attend and contribute at staff meetings
Participate in multi-professional meetings and conferences as required.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of anaesthesia services.

53
Monitor own performance against agreed objectives and standards.
Contribute to Continuing Professional Development (CPD) of the anaesthetic unit.
Ensure performance appraisal for the Anaesthetist Assistants within the unit
Provide clinical anaesthetic supervision and training for colleagues, students and
other staff undertaking anaesthetic training.
Take an active role in the recruitment, selection, induction and retention of
Anaesthetist Assistants.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Provide leadership and supervise the activities of the Anaesthetic Assistants


Contribute to the daily operational management of the anaesthetic unit by ensuring
that
o Adequate supplies and logistics are available to meet the needs of the
patients
o All equipment for patient use is kept in good working condition and are
maintained regularly
Ensure documentation of the use of anaesthetic agents and services
Contribute to the preparation of plans and budget and periodic reports on the
activities of the unit.
Contribute to devising improved job methods for increasing efficiency in the unit.
Contribute to the development of policies, technical guidelines, protocols and
standards for clinical services

Research Responsibilities

Undertake audits and participate in operational research in the anaesthetic unit.

Health and Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Ensure maintenance of the unit equipment by inspecting for defects, and scheduling
repairs.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the clinical services.
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services

Further Information

The post holder must at all times:

o Work in accordance with the GHS Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.

54
This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Chief Anaesthetist Assistant
Criteria Essential Desirable
Educational Registered Nurse (Diploma) plus Anaesthetist Assistant
Qualification Qualification (In-depth Diploma) or its equivalent plus a
and Experience postgraduate qualification in a relevant specialty at the level
of Deputy Chief Anaesthetist Assistant plus evidence of
continuous professional education and training in
management.
Knowledge Knowledge of Patient Charter
Knowledge of Health and Safety
Knowledge and understanding of quality assurance issues
Broad working knowledge of clinical protocols/ Emergency
services
Knowledge in Clinical Audit
Knowledge and competency in:
Local and regional anaesthesia
Management of shock
Invasive and non-invasive monitoring procedures
IV therapy
Airway management
Skills Excellent writing and verbal communication skills.
Ability to organize workload and work under pressure
Life support skills
Analytical skills
Computer skills
Ability to work under pressure
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the service

55
4. NURSING & MIDWIFERY STAFF

4.1 GENERAL NURSES

4.1.2 Staff Nurse

Job Title : Staff Nurse

Grade : Staff Nurse

Responsible To : Ward/Unit Manager

Accountable To : Head of Nursing

To provide professional nursing care to patients by contributing to the assessment,


planning, implementation and evaluation of patient care to improve health outcomes.

Main Duties and Responsibilities

Undertake assessment, planning and implementation of interventions for addressing


patient care problems.
Evaluate patient responses to interventions and modify plans as needed.
Undertake and demonstrate nursing tasks in the best interest of patient care and
professional standards. These include:
o Washing and bathing
o Bed Making
o Elimination including catheterisation, bowel and stoma care
o Feeding e.g. oral, nasogastric or parenteral feeding and ensuring adequate
nutritional intake for patients in liaison with the dietician.
o Obtaining specimens e.g. bodily fluids, wound swabs, blood.
o Administration of drugs e.g. oral, intravenous, subcutaneous, rectal and
topical and monitoring of effects.
o Simple and complex dressings.
o Monitoring of vital signs (Pause, temperature, BP, respiration)
o Demonstrate an enquiring approach towards patient care.
Read reports and take note of critical cases, do chart rounds and ensure treatment
has been given
Participate in the ward rounds
Assist with manual handling and transferring of patients in compliance with the
hospital policy
Maintain a safe and therapeutic patient care environment
Undertake the last offices for deceased patients and give relevant information to
relatives/carers
Advise on the promotion of health and prevention of illness, teaching patients and
their relatives where appropriate
Assist the Ward Manger/ Unit In-Charge in promoting the right of patients/clients and
maintaining the privacy and dignity of clients/patients and staff
Perform other official duties assigned by the Ward Manager/Unit In-Charge

Communication and Working relationships

Maintain effective communication with colleagues, clients/patients and visitors in the


ward/unit.

56
Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Attend meetings as required in connection with the nursing care.
Attend and contribute at general staff meetings.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of nursing care.
Monitor own performance against agreed objectives.
Participate in the facilitative supervision of Health Care Assistants, students and
other junior staff in the ward/unit and teach such staff.
Participate in the induction of new staff in the ward/unit.
Participate in the development and implementation of education programmes for
patients, their families and others about post discharge care programs
Keep log of own performance and in-service training log for purposes of appraisal.

Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines and work within the
prescribed quality standards for the nursing care.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

57
Person Specification
Staff Nurse
Criteria Essential Desirable
Educational Valid registration with the NMC
Qualification and RGN Diploma/ SRN
Experience Must have completed the mandatory rotation

Knowledge Demonstrate knowledge of the principles of life span


growth and development
Knowledge and understanding of quality assurance issues
Knowledge of GHS guidelines
o Patients Charter
o Health and Safety
o Hospital Protocols
Skills and Abilities Communicate effectively both orally and written. Computer skills
Report writing skills
Ability to work under pressure
Ability to work in a team
Good interpersonal skills
Ability to initiate and maintain clear, concise
documentation
Personal Attributes Self motivated/ ability to motivate others
Flexible attitude and committed to the needs of the Service

58
4.1.2 Senior Staff Nurse

Job Title : Senior Staff Nurse

Grade : Senior Staff Nurse

Responsible To : Ward/ Unit Manager

Accountable To : Head of Nursing

Job Purpose

To provide professional nursing care to patients by planning, implementing and


evaluating patient care plans to improve health outcomes.

Main Duties and Responsibilities

Undertake assessment, planning and implementation of interventions for addressing


patient care problems
Evaluate patient responses to interventions and modify plans as needed.
Undertake and demonstrate nursing tasks in the best interest of patient care and
professional standards. These include:
o Washing and bathing
o Bed Making
o Elimination including catheterisation, bowel and stoma care
o Feeding e.g. oral, nasogastric or parenteral feeding and ensuring adequate
nutritional intake for patients in liaison with the dietician.
o Obtaining specimens e.g. bodily fluids, wound swabs, blood.
o Administration of drugs e.g. oral, intravenous, subcutaneous, rectal and
topical and monitoring of effects.
o Simple and complex dressings.
o Monitoring of vital signs (Pause, temperature, BP, respiration)
o Demonstrate an enquiring approach towards patient care.
Read reports and take note of critical cases, do chart rounds and ensure treatment
has been given
Participate in the ward rounds
Assist with manual handling and transferring of patients in compliance with the
hospital policy
Maintain a safe and therapeutic patient care environment
Undertake the last offices for deceased patients and give relevant information to
relatives/carers
Advise on the promotion of health and prevention of illness, teaching patients and
their relatives where appropriate
Assist the Ward Manger/ Unit In-Charge in promoting the right of patients/clients and
maintaining the privacy and dignity of clients/patients and staff
Perform other official duties assigned by the Ward Manager/Unit In-Charge

59
Communication and Working relationships

Maintain effective communication with colleagues, clients/patients and visitors in the


ward/unit.
Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Attend meetings as required in connection with the nursing care.
Attend and contribute at general staff meetings.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of nursing care.
Monitor own performance against agreed objectives.
Participate in the facilitative supervision of Health Care Assistants, students and
other junior staff in the ward/unit and teach such staff.
Participate in the induction of new staff in the ward/unit.
Participate in the development and implementation of education programmes for
patients, their families and others about post discharge care programs
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Take charge of the ward/unit, as delegated by the ward/unit manager or by initiative


in the absence of the ward/unit manager or shift in-charge.
Assist in the effective running of the ward/unit by ensuring that
o Adequate supplies and logistics are available to meet the needs of the
patients/clients in the ward/unit
o All equipment for patient use is kept in good working condition and are
maintained regularly
Participate in roster planning and monitoring
Assist in maintaining up-to-date records in the unit.

Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines and work within the
prescribed quality standards for the nursing care

Further Information

The post holder must at all times:

60
o Work in accordance with the GHS/NMC Code of Professional Conduct and
Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Senior Staff Nurse
Criteria Essential Desirable
Educational Registered General Nurse with Diploma in Nursing plus at least
Qualification Three years working experience at the level of Staff Nurse;
and evidence of continuing professional development
Experience

Knowledge Knowledge and understanding of quality assurance issues.


Knowledge of GHS guidelines
o Patients Charter
o Health and Safety
o Hospital Protocols
Skills and Communicate effectively both orally and written. Computer
Abilities Report writing skills skills
Ability to work under pressure
Good interpersonal skills
Problem solving skills
Ability to work in a team
Ability to initiate and maintain clear, concise documentation
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

61
4.1.3 Nursing Officer (NO)

Job Title : Team leader/Shift In-Charge

Grade : Nursing Officer

Responsible To : Nurse Manager

Accountable To : Head of Facility

Job Purpose

To assess, plan, implement and evaluate nursing care and contribute to the efficient
management of the ward/unit

Main Duties and Responsibilities

Ensure that planned nursing care is delivered safely and effectively taking into
account the views of the patient and their relatives.
Ensure that plans of care for patients are written and updated and that all
observations, documentation and communication are accurate ensuring that
appropriate care is given accordingly
Assess the care needs of patients, develop and implement plans of nursing care
accordingly. These include:
o The provision of rest and comfort
o Patient observation and reporting
o Ensuring adequate nutrition and elimination
o Administering prescribed medication and reporting on patients response
o Ongoing education of patient and relatives on disease condition and providing
the needed psychological support.
o Helping patient to adapt to their new environment
Formulate, initiate, and revise patient care as condition warrants.
Participate in the ward rounds
Allocate task based on skill of staff
Supervise staff and students in the ward/unit.
Evaluate nursing care and ensure continuity of care.
Take responsibility for the protection of patients valuables during the shift.
Perform delegated assignment by the ward/unit manager.

Communication and Working Relationships

Maintain effective communication with ward/unit manager, staff, patients/clients, and


visitors
Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Participate in the organization of ward/unit meetings.
Attend and contribute at general staff meetings.
Effectively work with the nursing team in the ward/unit and other health workers.

62
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of nursing care.
Monitor own performance against agreed objectives and standards.
Undertake facilitative supervision of Health Care Assistants and other junior staff in
the ward/unit and teach such staff.
Function as a preceptor for nursing students.
Participate in the induction of new staff in the ward/unit.
Contribute to the identification of training needs for nurses in the ward/unit.
Contribute to the development and implementation of education programmes for
patients, their families and others about post discharge care programs
Contribute to Continuing Professional Development (CPD) of the staff in the
ward/unit.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Promote team morale in the ward/unit.


Ensure availability of supplies and other logistics in the ward/unit during the shift.
Participate in roster planning and monitoring
Maintain up-to-date records in the ward/unit
Be responsible for the safe custody, administration and recording of drugs in
accordance with policy.
Participate in the compilation of periodic ward/unit report
Contribute to devising improved job methods for increasing efficiency in the
ward/unit.

Research

Participate in clinical audit in the ward/unit.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff and that of
clients/patients
Ensure that accidents/incidents or ill health, failings in equipment that occur during
the shift are recorded and reported.
Assist in ensuring planned preventive maintenance of plant and equipment in the
ward/unit.

Quality Assurance

Participate in quality improvement activities.


Keep up-to-date with quality developments relevant to area of work and related
services.
Contribute to clinical supervision and peer review in the ward

Further Information

The post holder must at all times:

63
o Work in accordance with the GHS/NMC Code of Professional Conduct and
Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Nursing Officer
Criteria Essential Desirable
Educational Registered General Nurse (RGN) with a Degree plus ONE (1)
Qualification year internship
and OR
Experience Registered Nurse with Diploma and Five (5) years working
experience at the level of Senior Staff Nurse; evidence of
continuing professional development
Knowledge Knowledge of Basic Life Support
Knowledge of GHS Patient Charter
Knowledge of Risk Assessment
Understanding of audit processes
Knowledge of Health and Safety
Knowledge and understanding of quality assurance issues
Skills and Demonstrated teaching, leadership, human relations and
Abilities effective communication skills
Ability to manage under pressure
Problem solving skill
Ability to work in a team
Supervisory skills
Ability to initiate and maintain clear, concise documentation
Computer skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

64
4.1.4 Senior Nursing Officer (SNO)

Job Title : Ward Manager/Unit-In Charge

Grade : Senior Nursing Officer

Responsible To : Departmental Manager/Head of Nursing

Accountable To : Head of Facility

Job Purpose

Take a lead role in the assessment, planning, implementation and evaluation of


nursing care in the ward/unit in accordance with required standards.

Ensure efficient management of human and material resources for nursing service
delivery in the ward/unit.

Main Duties and Responsibilities

Provide leadership for the nursing team in the ward/unit


Organize and manage nursing care in the ward/unit, ensuring that patients are
treated with respect and dignity at all times
Promote practice that is sensitive to the needs of patients/clients from multi-cultural
backgrounds
Supervise nurses and other staff in the ward/unit and assess their training needs to
upgrade their skills
Investigate incident reports on patient care safety and counsel staff accordingly
Ensure maintenance of a safe and therapeutic environment for patient care within
the ward/unit.
Ensure maintenance of inventory of specialized items and ensure items are available
at all times.
Participate in the ward rounds.
Ensure proper documentation on nursing care activities in the ward/unit.
Ensure that the planning, delivery and evaluation of care programmes address the
changing needs of patients in the ward/unit.
Ensure the availability of the right skill mix for the delivery of nursing care during
every shift.
Promote the right of both patients and nurses in the ward/unit.
Protect all confidential information concerning patients obtained in the course of
professional practice and make disclosures only with the patient consent or when
disclosure can be appropriately justified.
Carry out other delegated assignment by the Departmental manager/Head of
Nursing.

Communication and Working relationships

Establish and maintain effective communication with staff, patients/clients, and


visitors
Discuss treatment/management of condition with patient and relatives as part of on-
going education of patients and their families.

65
Organize and attend ward/unit meetings as required
Liaise appropriately with the department manager/ health facility management
ensuring open and effective communication is maintained.
Ensure involvement of staff in the ward in relevant discussions/ developments that
are responsive to the demands placed on the ward/unit.
Effectively work in a team with staff in the ward/unit and other health workers.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of nursing care.
Monitor own performance against agreed objectives
Ensure the appraisal of staff performance in the ward/unit.
Lead in the identification of training needs for staff in the ward/unit.
Coordinate education and development for the nursing staff in the ward/unit. This
may include making input into in-service and staff development programs, orientation
and induction of all new staff in the ward/unit.
Take a lead role in the clinical supervision of the nursing staff and students in the
ward/unit.
Ensure Continuing Professional Development (CPD) of the staff in the ward/unit.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Be responsible for effective day-to-day management of the ward/unit.


Ensure regular availability of supplies and other logistics in the ward/unit.
Coordinate and supervise roster planning and monitoring and documentation of all
leave for the nursing staff in the ward/unit.
Plan and budget for nursing care activities for the ward/unit.
Prepare and submit regular reports on nursing activities in the ward/unit.
Ensure complete and accurate documentation on nursing care activities in the
ward/unit.
Promote a positive image for the ward/unit.
Devise improved job methods for increasing efficiency in the ward/unit.

Research

Participate in clinical audit.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff and that of
clients/patients in the ward/unit.
Ensure that GHS and Facility safety policies, arrangements, assessments, etc are
disseminated to all nursing staff in the ward/unit.
Ensure adherence to the health and safety policies, guidelines/protocols in the
department (eg. the use of personal protective clothing/equipment).
Ensure that accidents/incidents or ill health, failings in equipment are reported and
recorded.
Assist in ensuring planned preventive maintenance of plant and equipment in the
ward/unit.

66
Quality Assurance

Participate in the development of quality assurance systems for monitoring quality


and for investigating incidents and complaints in the ward/unit.
Ensure that nurses in the ward/unit comply with quality assurance guidelines.
Participate in the monitoring and evaluation of nursing practice in the facility.
Keep up-to-date with quality developments relevant to area of work and related
services and ensure their dissemination to staff.
Identify and investigate poor quality promptly, identifying contributing factors and
agreeing on methods for addressing them.
Be actively involved in clinical supervision and peer review.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Senior Nursing Officer
Criteria Essential Desirable

Educational Registered General Nurse (RGN) with Diploma in Nursing and


Qualification post-registration specialty plus Three (3) years post specialty
and working experience at the level of Senior Staff Nurse and
Experience evidence of continuing professional development
OR
Registered General Nurse (RGN) with Diploma in Nursing and
post-registration specialty at the level of Nursing Officer and
evidence of continuing professional development
OR
Registered General Nurse With Diploma in Nursing plus Five
years working experience at the level of Nursing Officer and
evidence of continuing professional development
OR
Registered General Nurse with Degree in Nursing and Three (3)
years working experience at the level of Nursing Officer and
evidence of continuing professional development.
OR
Registered General Nurse with Diploma in Nursing plus Degree in
Nursing and at least Three (3) years working experience at the
level of Staff Nurse and evidence of continuing professional
development.

Experience of ward/unit management

67
Knowledge Knowledge and understanding of GHS policies and operating Knowledge of
procedures. standards
Knowledge of quality assurance issues. development.
Understanding of audit processes Knowledge of
Knowledge of GHS Patient Charter research

Good writing and verbal communication skills.


Skills and Supervisory skills;
Abilities Demonstrated ability to work on own initiative.
Excellent problem-solving skills
Computer skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

68
4.1.5 Principal Nursing Officer (PNO)

Job Title : Departmental/Unit Nurse Manager

Grade : Principal Nursing Officer

Responsible To : Head of Nursing and Midwifery

Accountable To : Head of Facility

Job Purpose

To lead in the management of patient care for a department.

To ensure efficient management of human and material resources for the delivery of
nursing care in the department.

Main Duties and Responsibilities

Provide leadership for the nursing team in the department.


Take a lead role in promoting practice that is sensitive to the needs of patients/clients
from multi-cultural backgrounds.
Investigate incident reports on patient care safety and counsel staff accordingly
Ensure maintenance of a safe and therapeutic environment for patient care within
the department.
Ensure maintenance of inventory of specialized items and ensure items are available
at all times.
Participate in the general ward rounds within the department.
Take an active role in ensuring that the planning, delivery and evaluation of care
programmes in the department address the complex and changing needs of the
patients in the department.
Participate in staff planning and distribution of various categories of staff for the
smooth running of nursing services in the department.
Protect and promote the right of both patients and nurses in the department.
Protect all confidential information concerning patients obtained in the course of
professional practice and make disclosures only with the patient consent or when
disclosure can be appropriately justified
Carry out other delegated assignment by the Head of Nursing

Communication and Working relationships

Establish and maintain effective communication with staff, patients/clients, and


visitors
Ensure involvement of all staff in relevant discussions/developments that are
responsive to the demands placed on the unit/department.
Organize and attend departmental meetings as required
Effectively work in a team with nursing and other staff in the department.

69
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of nursing care.
Monitor own performance against agreed objectives
Coordinate nursing staff performance appraisal within the department.
Coordinate education and development for the nursing staff in the department. This
may include making input into in-service and staff development programs, orientation
and induction of all new staff in the department.
Take a lead role in the clinical supervision of staff and students in the department.
Ensure Continuing Professional Development (CPD) of the staff in the department.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Be responsible for effective day-to-day management of the department/unit


Ensure regular availability of supplies and other logistics in the unit/department
Coordinate and supervise roster planning and monitoring and documentation of all
leave for the nursing staff in the unit/department.
Coordinate the plans and budgets for nursing care activities for the department.
Prepare and submit monthly, quarterly, and annual reports on nursing activities in the
department.
Ensure complete and accurate documentation on nursing care activities in the
unit/department.
Promote a positive image for the department
Devise improved job methods for increasing efficiency in the unit/department.

Research

Participate in clinical audit and operational research.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff and that of
clients/patients
Ensure that GHS and Facility safety policies, arrangements, assessments, etc are in
place and made available to all the nursing staff in the department.
Ensure adherence to the health and safety policies, guidelines/protocols in the
department (eg. the use of personal protective clothing/equipment).
Ensure that accidents/incidents or ill health, failings in equipment are reported and
recorded.
Assist in ensuring planned preventive maintenance of plant and equipment in the
department.

Quality Assurance

Ensure quality assurance systems are in place for monitoring quality and for
investigating incidents and complaints in the unit/department.
Ensure that nurses in the unit/department comply with quality assurance guidelines.
Participate in the monitoring and evaluation of nursing practice in the facility.

70
Keep up-to-date with quality developments relevant to area of work and related
services and ensure their dissemination to staff.
Identify and investigate poor quality promptly, identifying contributing factors and
agreeing on methods for addressing them.
Be actively involved in clinical supervision and peer review.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Principal Nursing Officer
Criteria Essential Desirable

Educational Registered General Nurse (RGN) with Diploma in Nursing Experience of


Qualification & and post-registration specialty plus FIVE (5) years policy and
Experience working experience at the level of Senior Nursing Officer; standards
evidence of continuing professional development and development.
training in management Research
OR experience.
Registered Nurse with Degree in Nursing plus Five years
working experience at the level of Senior Nursing Officer;
evidence of continuing professional development and
training in management
Knowledge A broad knowledge base of GHS policies and operating
procedures.
Knowledge of quality assurance.
Experience of ward/unit management
Skills Good writing and verbal communication skills.
Supervisory skills;
Demonstrated ability to work on own initiative.
Excellent problem-solving skills
Computer Skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

71
4.1.6 Deputy Director of Nursing Services (Matron, Health Facility)

Job Title : Head of Nursing (Matron)

Grade : Deputy Director of Nursing Services (DDNS)

Responsible To : Head of Facility

Accountable To : Head of Facility

Job Purpose

To promote excellence in patient care by advancing the quality and scope of nursing
practice and to support ward/unit managers in ensuring efficient and effective
management of nursing and midwifery services in the facility.

Main Duties and Responsibilities

Provide leadership for Departmental and Ward Managers in the facility


Contribute to the organization and management of multi-professional, patient-
centred care.
Lead in the preparation of operational policies and plan for nursing and midwifery
services in the facility and advocate for its implementation.
Take a lead role in promoting practice that is sensitive to the needs of patients/clients
from multi-cultural backgrounds.
Contribute to the development, implementation and monitoring of standards, policies
and procedures for the delivery of quality nursing care.
Ensure the provision of a safe and therapeutic environment for patient care in the
department.
Give expert opinion based on practice based evidence and ensure that the planning,
delivery and evaluation of care programmes address the complex and changing
needs of all patients.
Draw upon a wide range of clinical and technical expertise to support skills
development of staff
Provide technical advice on nursing and midwifery services in the facility.
Allocate, coordinate, monitor and assess the work of ward/unit managers in the
facility.
Contribute to staff planning, distribution of various categories of staff for smooth
running of nursing and midwifery services in the facility.

Communication and Working relationships

Establish and maintain effective communication with staff, patients/clients, and


visitors
Develop and sustain partnership working with individuals, groups, communities and
agencies
Organize and attend meetings as required in connection with the nursing care.
Liaise appropriately with the health facility management ensuring open and effective
communication is maintained.
Ensure involvement of nursing staff in relevant discussions / developments that are
responsive to the demands placed on the Nursing Directorate.
Attend and contribute at general staff meetings
Be visible and approachable resource for patients and staff in the facility.
72
Be able to work with and direct all nurses and other staff in the facility in a fair and
impartial manner.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of nursing and midwifery care.
Monitor own performance against agreed objectives
Plan and coordinate nursing and midwifery staff performance appraisal in the facility.
Contribute to the development, implementation and evaluation of programs and
materials to facilitate patient education and discharge planning in the facility.
Coordinate the development and implementation of educational programmes for
nursing staff in the facility. This may include collaborating with departmental
managers in conducting in-service training, staff development programs, orientation
and induction of all new staff in the facility.
Receive and distribute nursing and midwifery students and coordinate their teaching
in the various departments in the facility
Act as a role model in professional and personal attributes for all members of staff.
Actively participate in the recruitment and retention of nurses and midwives in the
facility.
Ensure Continuing Professional Development (CPD) of the nursing and midwifery
staff in the facility.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Ensure maintenance and development of team morale in the facility.


Coordinate and monitor roster planning and documentation of all leave for nursing
staff in the health facility.
Coordinate plans and budgets for nursing care in the facility.
Prepare and submit periodic report on nursing activities in the facility.
Ensure that complete, accurate and up to date records are maintained in accordance
with the GHS guidelines for record keeping and management.
Devise improved job methods for increasing efficiency in the nursing directorate in
the facility.
Offer support and advice to departmental nurse managers in managing complaints
and conflicts in the wards
Pursue staff concerns and resolve problems on their behalf efficiently and effectively
in accordance with facility policy.
Promote and monitor the involvement and consultation of patients and their relatives,
in their journey of care

Research

Promote the utilization of research findings in clinical practice.


Promote and participate in operational research for improved patient care.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff and that of
clients/patients

73
Ensure that GHS and Facility safety policies, arrangements, assessments, etc are in
place and made available to all nursing and midwifery staff in the facility.
Ensure adherence to health and safety policies, guidelines/protocols in the facility
(eg. use of personal protective clothing/equipment).
Liaise with facility management in ensuring that any advice on health and safety is
implemented.
Ensure that accidents/incidents or ill health, failings in equipment are documented
and reported.
Assist in ensuring planned preventive maintenance of plant and equipment in the
departments.

Quality Assurance

Ensure quality assurance systems are in place for monitoring quality and for
investigating incidents and complaints in the nursing directorate.
Monitor and evaluate quality of nursing practice in the facility
Function as a change strategist and implementer by participating in continuous
quality improvement initiatives, and internal and external committees designed to
promote individual, groups and organizational performance.
Keep up-to-date with quality developments relevant to area of work and related
services, alerting others to new developments and the implications of this for their
practice.
Continuously monitor activities against quality standards, anticipating factors that
may reduce quality and taking effective action to address them.
Identify and investigate poor quality promptly, identifying contributing factors and
agreeing on methods for addressing them.
Be actively involved in clinical supervision and peer review.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Deputy Director of Nursing Officer
Criteria Essential Desirable

Educational Registered General Nurse (RGN) with Degree in Nursing or


Qualification & Equivalent and FIVE (5) years working experience at the
Experience level of Principal Nursing Officer and evidence of continuing
professional development and training in Management
OR
Registered General Nurse with Masters in Nursing or
Equivalent and a minimum of three years postgraduate
74
qualification working experience at the level of Senior Experience of
Nursing Officer and evidence of Continuing Professional multi-agency
development and training in Management networking.
OR Experience of
Registered General Nurse with Masters in Nursing or human
Equivalent at the level of Principal Nursing Officer and resource
evidence of Continuing Professional development and issues.
training
in Management
Experience of policy and standards development.
Research experience.
Knowledge and Broad knowledge and understanding of MoH/GHS policies
Experience and operating procedures.
Broad knowledge and understanding of quality assurance
issues
Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Skills Excellent writing and verbal communication skills.
Ability to work, lead and manage a multi-disciplinary team.
Ability to organize work load, work under pressure to meet
tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Excellent problem-solving skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

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4.1.7 Deputy Director of Nursing Services Regional Health Directorate

Job Title : Deputy Director, Nursing Services

Grade : Deputy Director, Nursing Services (DDNS)

Responsible To : Divisional Head

Accountable To : Regional Director of Health Services/Medical Director

Job Purpose

To ensure the efficient delivery of nursing and midwifery services and provide
technical assistance on nursing and midwifery in the region

To provide leadership and take responsibility for the maintenance of nursing and
midwifery standards through monitoring, policy and service development and
implementation in the region

Main Duties and Responsibilities

Contribute to the development of nursing and midwifery standards and take a lead
role in the implementation, monitoring and evaluation of standards in the region.
Provide leadership for nursing and midwifery service development and
implementation in the region in accordance with national requirements.
Contribute to the preparation and implementation of operational policies for nursing
and midwifery services in the region.
Provide technical advice on nursing and midwifery in the region.
Ensure that the planning, delivery of nursing and midwifery services in the region
address the complex and changing needs of clients.
Participate in research and audit activities in the region.
Participate in the yearly staff planning, distribution of various categories of staff and
monitoring of staffing levels of nurses and midwives in the region.
Hold regular review meetings with nurse managers within the region.
Submit periodic and timely reports on nursing and midwifery activities within the
region.
Establish and promote networks with other nursing and midwifery organizations
including NGOs in the region.
Participate in the development and implementation of strategic plans for nursing and
midwifery services.

Communication and Working relationships

Create and maintain effective communication with nursing, midwifery and other staff
in the region.
Communicate with Nursing and Midwifery Managers in the facilities in the region to
ensure the delivery of quality services.
Develop and sustain partnership with individuals, groups, communities and agencies
in the region.
Participate in multi-professional meetings and conferences as required.

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Attend regional mortality conferences to exchange information regarding quality
improvement, development and changes occurring within the GHS/MOH, taking
action as appropriate.
Effectively work in a team with staff and other health workers at the Regional Health
Directorate.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of nursing care.
Monitor own performance against agreed objectives and standards.
Take an active role in the management of recruitment, selection, induction and
retention of nursing and midwifery staff in the region.
Ensure that all nursing and midwifery staff in the region participate in an annual
appraisal, and annually update their personal development plans.
Promote the maintenance of a suitable learning environment for all grades of nursing
and midwifery staff in the region.
Contribute to the planning and coordination of training programmes for nurses and
midwives in the region.
Ensure Continuing Professional Development (CPD) of the nursing and midwifery
staff in the region.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Contribute to the maintenance of an accurate database on nursing and midwifery


services in the Region.
Play active role in the management of complaints, grievances and disciplinary action
at regional level and offer support and advice to nursing and midwifery service
managers in facilities in the region in managing complaints and conflicts.
Contribute to the effective management of human and material resources for nursing
and midwifery services in the region.
Identify and participate in any cost improvement measures as required.
Ensure the timely submission of budget for nursing and midwifery activities at
regional level.

Research

Participate in research and development activities in nursing and midwifery within the
region.
Promote a clinical audit culture in nursing and midwifery in the region.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff working at regional level.
Promote adherence of nurses and midwives in the region to health and safety
policies, guidelines and protocols.

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Quality Assurance

Promote the establishment and monitoring of quality assurance systems for nursing
and midwifery services in the region.
Keep up-to-date with quality developments relevant to area of work and related
services.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
DDNS (Regional Health Directorate)
Criteria Essential Desirable

Educational Registered General Nurse (RGN) with Degree in Nursing or


Qualification Equivalent and FIVE (5) years working experience at the
and Experience level of Principal Nursing Officer and evidence of continuing
professional development and training in Management
OR
Registered General Nurse with Masters in Nursing or
Equivalent and a minimum of three years postgraduate
qualification working experience at the level of Senior
Nursing Officer and evidence of Continuing Professional
development and training in Management
OR
Registered General Nurse with Masters in Nursing or Experience of
Equivalent at the level of Principal Nursing Officer and multi-agency
evidence of Continuing Professional development and networking.
training in Management
Experience of policy and standards development.
Research experience.
Experience of human resource issues.
Knowledge Broad knowledge and understanding of MoH/GHS policies
and operating procedures.
Broad knowledge and understanding of quality assurance
issues
Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Skills Excellent writing and verbal communication skills.
Ability to work, lead and manage a multi-disciplinary team.
Ability to organize work load, work under pressure to meet

78
tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Excellent problem-solving skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

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4.1.8 Chief Nursing Officer

Job Title : Chief Nursing Officer

Grade : Chief Nursing Officer

Responsible To : Director ICD

Accountable To : Director General of Health Services

Job Purpose

To ensure the efficient delivery of nursing and midwifery services and provide
technical advice on such matters

To provide leadership and have overall responsibility for the maintenance of nursing
standards through monitoring, research, policy development and implementation
within the GHS.

Main Duties and Responsibilities

Provide technical advice on nursing and midwifery matters to the Director-General of


Ghana Health Service.
Be responsible for the provision of quality nursing and midwifery services in the
GHS.
Ensure the development of appropriate policies, guidelines and standards for the
efficient provision of nursing and midwifery services in the GHS.
Advise on Human Resource matters relating to nursing care within the GHS.
Ensure the regular monitoring of standards of nursing and midwifery services within
the GHS
Hold regular review meetings with nurse managers within the GHS.
Submit periodic and timely reports on nursing and midwifery activities within the GHS
to the Director-General.
Establish and promote networks with local and other international nursing and
midwifery organizations.
Contribute to the development and implementation of strategic plans for nursing and
midwifery services in the GHS.
Work in collaboration with other stakeholders in the health sector in the formulation
of health sector reforms and policies.
Provide technical advice on human resource issues relating to nursing and midwifery
in the GHS.
Contribute to research and development activities in nursing and midwifery within the
GHS

Communication and Working Relationships

Create and maintain effective communication with nurses and other staff within the
GHS.
Foster good communication and team working relationships and morale within the
organisation
Develop working partnership networks with individuals, groups, communities and
agencies in the country.
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Participate in multi-professional meetings and conferences as required.
Ensure effective dissemination of information on nursing and midwifery matters to
staff in the GHS
Contribute at management meetings on relevant matters pertaining to nursing and
midwifery services within the GHS

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands of the nursing services.
Monitor own performance against agreed objectives and targets.
Promote capacity building of nursing and midwifery workforce through advocacy
Contribute to the process of recruitment and retention of nurses and midwives in the
GHS.
Promote an enabling environment for staff development and training to meet
required standards.

Management

Contribute to the maintenance of an accurate database on nursing and midwifery


services in the GHS.
Identify and undertake any cost improvement measures as required.
Promote a positive image for GHS
Provide leadership and mentorship to inspire nurses and midwives for future
development

Research

Coordinate research and development activities in nursing and midwifery within the
GHS
Promote a clinical audit culture in nursing and midwifery.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff working within the unit.
Promote adherence to health and safety policies, guidelines and protocols across the
GHS.

81
Quality Assurance

Promote the establishment and monitoring of quality assurance systems for nursing
and midwifery services in the GHS
Keep up-to-date with quality developments relevant to area of work and related
services.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Chief Nursing Officer
Criteria Essential Desirable

Educational Registered General Nurse (RGN) with valid professional A PhD in a relevant
Qualification registration plus a relevant postgraduate qualification field
and and FIVE (5) years working experience at the level of Evidence of post-
Experience Deputy Director, Nursing Services; evidence of registration specialty
leadership and continuing professional development and Experience of multi-
training in management. agency networking.
Experience of policy and standards development. Experience of human
Research experience. resource issues.
Knowledge Broad knowledge and understanding of MoH/GHS
policies and operating procedures.
Broad knowledge and understanding of quality
assurance issues
Knowledge of GHS Patient Charter
Broad knowledge and understanding of GHS public
health policies and programmes
Knowledge of Health and Safety
Skills Excellent writing and verbal communication skills.
Ability to work, lead and manage a multi-disciplinary
team.
Ability to organise workload, work under pressure to
meet tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Excellent problem-solving skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the
Service

82
4.2 MENTAL HEALTH NURSES

4.2.1 Staff Nurse (Mental Health)

Job Title : Staff Nurse

Grade : Staff Nurse

Responsible To : Ward/ Unit Manager

Accountable To : Head of Nursing

To provide professional nursing care to patients by contributing to the assessment,


planning, implementation and evaluation of patient care to improve health outcomes.

Main Duties and Responsibilities

Give bed bath to very ill patients and prevention of pressure sores
Maintain patients personal hygiene
Participate in ward rounds
Take, chart vital signs and serve medication
Admitting, discharge and document patients data
Plan and implement patients care
Serve and feed patients
Care for dead and manage bereavement
Carry out patients teaching and write reports
Assign and supervise auxiliary and utility staff
Organise and conduct home visit
Organise and conduct health promotions programmes
Organise screening exercise for rounded-up patients
Create therapeutic relationship between staff, patients, relative, family and others
Counsel patients and relatives
Evaluate care programmes of clients
Monitor the effects of psychotropics medication and other treatments
Organise patients for medical students clerkship and practical work
Perform other official duties assigned by the Ward Manager/Unit In-Charge

Communication and Working Relationships

Maintain effective communication with colleagues, clients/patients and visitors in the


ward/unit.
Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Attend meetings as required in connection with the nursing care.
Attend and contribute at general staff meetings.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of mental health nursing care.
Monitor own performance against agreed objectives.

83
Participate in the facilitative supervision of Health Care Assistants, students and
other junior staff in the ward/unit and teach such staff.
Participate in the induction of new staff in the ward/unit.
Participate in the development and implementation of education programmes for
patients, their families and others about post discharge care programs
Keep log of own performance and in-service training log for purposes of appraisal.

Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines and work within the
prescribed quality standards for the mental health care.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Staff Nurse (Mental Health)
Criteria Essential Desirable
Educational Registered Mental Health Nurse with Diploma in Nursing plus
Qualification & ONE (1) year internship.
Experience

Knowledge Mental Health Act and Mental Health Assessment.


Basic knowledge of GHS policies and operating procedures.
Knowledge of quality assurance.
Knowledge of GHS Patient Charter
Skills and Good writing and verbal communication skills. Computer skills
Abilities Demonstrated ability to work on own initiative.
Good interpersonal skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

84
4.2.2 Senior Staff Nurse (Mental Health)

Job Title : Staff Nurse

Grade : Senior Staff Nurse

Responsible To : Ward/ Unit Manager

Accountable To : Head of Nursing

Job Purpose

To provide professional nursing care to patients by planning, implementing and


evaluating patient care plans to improve health outcomes.

Main Duties and Responsibilities

Give bed bath to very ill patients and prevention of pressure sores
Maintain patients personal hygiene
Participate in ward rounds
Take, chart vital signs and serve medication
Admitting, discharge and document patients data
Plan and implement patients care
Serve and feed patients
Care for dead and manage bereavement
Carry out patients teaching and write reports
Assign and supervise auxiliary and utility staff
Organise and conduct home visit
Organise and conduct health promotions programmes
Organise screening exercise for rounded-up patients
Create therapeutic relationship between staff, patients, relative, family and others
Counsel patients and relatives
Evaluate care programmes of clients
Monitor the effects of psychotropics medication and other treatments
Organise patients for medical students clerkship and practical work
Perform other official duties assigned by the Ward Manager/Unit In-Charge

Communication and Working relationships

Maintain effective communication with colleagues, clients/patients and visitors in the


ward/unit.
Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Attend meetings as required in connection with the nursing care.
Attend and contribute at general staff meetings.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of mental health care.
Monitor own performance against agreed objectives.

85
Participate in the facilitative supervision of Health Care Assistants, students and
other junior staff in the ward/unit and teach such staff.
Participate in the induction of new staff in the ward/unit.
Participate in the development and implementation of education programmes for
patients, their families and others about post discharge care programs
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Take charge of the ward/unit, as delegated by the ward/unit manager or by initiative


in the absence of the ward/unit manager or shift in-charge.
Assist in the effective running of the ward/unit by ensuring that
o Adequate supplies and logistics are available to meet the needs of the
patients/clients in the ward/unit
o All equipment for patient use is kept in good working condition and are
maintained regularly
Participate in roster planning and monitoring
Assist in maintaining up-to-date records in the unit.

Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines and work within the
prescribed quality standards for the mental health care.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

Person Specification
Senior Staff Nurse (Mental Health)
Criteria Essential Desirable
Educational Registered Mental Health Nurse with Diploma in Nursing
Qualification & plus at least Three (3) years working experience as a Staff
Experience Nurse
Knowledge Mental Health Act and Mental Health Assessment.
Knowledge of GHS policies and operating procedures.
Knowledge of quality assurance.
Knowledge of GHS Patient Charter
86
Skills and Abilities Good writing and verbal communication skills. Computer skills
Supervisory skills;
Demonstrated ability to work on own initiative.
Excellent problem-solving skills
Personal Attributes Self motivated/ ability to motivate others
Flexible attitude and committed to the needs of the Service

87
4.2.3 Nursing Officer (Mental Health)

Job Title : Team leader/Shift In-Charge

Grade : Nursing Officer

Responsible To : Nurse Manager

Accountable To : Head of Facility

Job Purpose

Assess, plan, implement and evaluate nursing care and contribute to the efficient
management of the ward/unit.

Main Duties and Responsibilities

Participate in ward clinical audits


Assign duties and supervise staff working under him/her to conform to practice
standard
Prepare daily bed state
Prepare daily diet sheet in consultation with diet therapist
Organise and participate in ward rounds
Ensure adequate take up and handing over of ward and staff on duty
Take over the management of the ward/unit in the absence of the manager
Assist in the teaching and clinical supervision of students.
Ensure proper documentation of all activities regarding patient care
Manage bereavement
Prepare patients for special therapy e.g. Electro Convulsive Therapy (ECT)
Organise and conduct health promotions programmes
Organise screening exercise for rounded-up patients
Counsel patients and relatives
Evaluate care programme of clients
Monitor the effects of psychotropics medication and other treatments
Organise patients for medical student clerkship and practical work.
Organise and conduct home visit
Take responsibility for the protection of patients valuables during the shift.
Perform delegated assignment by the ward/unit manager.

Communication and Working relationships

Maintain effective communication with ward/unit manager, staff, patients/clients, and


visitors
Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Participate in the organization of ward/unit meetings.
Attend and contribute at general staff meetings.
Effectively work with the nursing team in the ward/unit and other health workers.

88
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of mental health care.
Monitor own performance against agreed objectives and standards.
Undertake facilitative supervision of Health Care Assistants and other junior staff in
the ward/unit and teach such staff.
Function as a preceptor for nursing students.
Participate in the induction of new staff in the ward/unit.
Contribute to the identification of training needs for nurses in the ward/unit.
Contribute to the development and implementation of education programmes for
patients, their families and others about post discharge care programs
Contribute to Continuing Professional Development (CPD) of the staff in the
ward/unit.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Promote team morale in the ward/unit.


Ensure availability of supplies and other logistics in the ward/unit during the shift.
Participate in roster planning and monitoring
Maintain up-to-date records in the ward/unit
Be responsible for the safe custody, administration and recording of drugs in
accordance with policy.
Participate in the compilation of periodic ward/unit report.
Contribute to devising improved job methods for increasing efficiency in the
ward/unit.

Research

Participate in clinical audit in the ward/unit.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff and that of
clients/patients
Ensure that accidents/incidents or ill health, failings in equipment that occur during
the shift are recorded and reported.
Assist in ensuring planned preventive maintenance of plant and equipment in the
ward/unit.

Quality Assurance

Participate in quality improvement activities.


Keep up-to-date with quality developments relevant to area of work and related
services.
Contribute to clinical supervision and peer review in the ward

Further Information

The post holder must at all times:

89
o Work in accordance with the GHS/NMC Code of Professional Conduct and
Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Nursing Officer (Mental Health)
Criteria Essential Desirable

Educational Registered Mental Health Nurse with a Degree in Mental


Qualification & Health Nursing plus ONE (1) year internship
Experience OR
Registered Mental Health Nurse with Diploma in Mental
Health Nursing plus at least Five (5) years working
experience at the level of Senior Staff Nurse; evidence of
continuing professional development.
Knowledge Mental Health Act and Mental Health Assessment.
Knowledge of GHS policies and operating procedures.
Knowledge of quality assurance issues.
Knowledge of GHS Patient Charter
Skills and Abilities Good writing and verbal communication skills.
Supervisory skills;
Demonstrated ability to work on own initiative.
Excellent problem-solving skills
Computer skills
Personal Attributes Self motivated/ ability to motivate others
Flexible attitude and committed to the needs of the Service

90
4.2.4 Senior Nursing Officer (Mental Health)

Job Title : Ward Manager/Unit-In Charge

Grade : Senior Nursing Officer

Responsible To : Departmental Manager/Head of Nursing

Accountable To : Head of Facility

Job Purpose

To lead in the assessment, planning, implementation and evaluation of nursing care


in the ward/unit in accordance with required standards

To ensure efficient management of human and material resources for nursing


service delivery in the ward/unit

Main Duties and Responsibilities

Provide leadership for the nursing team in the ward/unit


Organize and manage nursing care in the ward/unit, ensuring that patients are
treated with respect and dignity at all times
Contribute to the promotion of practice that is sensitive to the needs of
patients/clients from multi-cultural backgrounds
Supervise nurses and other staff in the ward/unit and assess their training needs to
upgrade their skills
Investigate incident reports on patient care safety and counsel staff accordingly
Ensure maintenance of a safe and therapeutic environment for patient care within
the ward/unit.
Ensure maintenance of inventory of specialized items and ensure items are available
at all times.
Participate in the ward rounds.
Ensure proper documentation on nursing care activities in the ward/unit.
Ensure that the planning, delivery and evaluation of care programmes address the
changing needs of patients in the ward/unit.
Ensure the availability of the right skill mix for the delivery of nursing care during
every shift.
Promote the right of both patients and nurses in the ward/unit.
Protect all confidential information concerning patients obtained in the course of
professional practice and make disclosures only with the patient consent or when
disclosure can be appropriately justified.
Carry out other delegated assignment by the Departmental manager/Head of
Nursing.

Communication and Working relationships

Establish and maintain effective communication with staff, patients/clients, and


visitors
Discuss treatment/management of condition with patient and relatives as part of on-
going education of patients and their families.

91
Organize and attend ward/unit meetings as required
Liaise appropriately with the department manager/ health facility management
ensuring open and effective communication is maintained.
Ensure involvement of staff in the ward in relevant discussions/ developments that
are responsive to the demands placed on the ward/unit.
Effectively work in a team with staff in the ward/unit and other health workers.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of mental health care.
Monitor own performance against agreed objectives
Ensure the appraisal of staff performance in the ward/unit.
Lead in the identification of training needs for staff in the ward/unit.
Coordinate education and development for the nursing staff in the ward/unit. This
may include making input into in-service and staff development programs, orientation
and induction of all new staff in the ward/unit.
Lead in the clinical supervision of the nursing staff and students in the ward/unit.
Ensure Continuing Professional Development (CPD) of the staff in the ward/unit.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Be responsible for effective day-to-day management of the ward/unit.


Ensure regular availability of supplies and other logistics in the ward/unit.
Coordinate and supervise roster planning and monitoring and documentation of all
leave for the nursing staff in the ward/unit.
Plan and budget for nursing care activities for the ward/unit.
Prepare and submit regular reports on nursing activities in the ward/unit.
Ensure complete and accurate documentation on nursing care activities in the
ward/unit.
Promote a positive image for the ward/unit.
Devise improved job methods for increasing efficiency in the ward/unit.

Research

Participate in clinical audit.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff and that of
clients/patients in the ward/unit.
Ensure that GHS and facility safety policies, arrangements, assessments, etc are
disseminated to all nursing staff in the ward/unit.
Ensure adherence to the health and safety policies, guidelines/protocols in the
department (eg. the use of personal protective clothing/equipment).
Ensure that accidents/incidents or ill health, failings in equipment are reported and
recorded.
Assist in ensuring planned preventive maintenance of plant and equipment in the
ward/unit.

92
Quality Assurance

Participate in the development of quality assurance systems for monitoring quality


and for investigating incidents and complaints in the ward/unit.
Ensure that nurses in the ward/unit comply with quality assurance guidelines.
Participate in the monitoring and evaluation of nursing practice in the facility.
Keep up-to-date with quality developments relevant to area of work and related
services and ensure their dissemination to staff.
Identify and investigate poor quality promptly, identifying contributing factors and
agreeing on methods for addressing them.
Be actively involved in clinical supervision and peer review.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Senior Nursing Officer (Mental Health)
Criteria Essential Desirable
Educational Registered Mental Health Nurse with Advanced Diploma in
Qualification & Mental Health Nursing plus Three (3) years post Advanced
Experience Diploma working experience at the level of Senior Staff
Nurse (Mental Health) and evidence of continuing
professional development
OR
Registered Mental Health Nurse with Advanced Diploma in
Mental Health Nursing at the level of Nursing Officer (Mental
Health) and evidence of continuing professional
development
OR
Registered Mental Health Nurse with Diploma in Mental
Health Nursing and Five (5) years working experience at
the level of Nursing Officer (Mental Health); evidence of
continuing professional development.
OR
Registered Mental Health Nurse with Degree in Nursing or
related field and Three (3) years working experience at the
level of Nursing Officer (Mental Health) and evidence of
continuing professional development.
Experience of ward/unit management
Knowledge Mental Health Act and Mental Health Assessment. Knowledge of
Knowledge and understanding of GHS policies and standards
operating procedures. development
Knowledge of quality assurance issues.
93
Knowledge of GHS Patient Charter.
Skills and Abilities Good writing and verbal communication skills.
Supervisory skills;
Demonstrated ability to work on own initiative.
Excellent problem-solving skills
Ability to manage under pressure
Computer skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

94
4.2.5 Principal Nursing Officer (Mental Health)

Job Title : Departmental/Unit Nurse Manager

Grade : Principal Nursing Officer

Responsible To : Head of Nursing

Accountable To : Head of Facility

Job Purpose

To lead in the management of patient care for a department

To ensure efficient use of human and material resources for the delivery of nursing
care in the department.

Main Duties and Responsibilities

Provide leadership for the nursing team in the department.


Contribute to the promotion of practice that is sensitive to the needs of
patients/clients from multi-cultural backgrounds.
Investigate incident reports on patient care safety and counsel staff accordingly
Ensure maintenance of a safe and therapeutic environment for patient care within
the department.
Ensure maintenance of inventory of specialized items and ensure items are available
at all times.
Participate in the general ward rounds within the department.
Take an active role in ensuring that the planning, delivery and evaluation of care
programmes in the department address the complex and changing needs of the
patients in the department.
Participate in staff planning and distribution of various categories of staff for the
smooth running of nursing services in the department.
Protect and promote the right of both patients and nurses in the department.
Protect all confidential information concerning patients obtained in the course of
professional practice and make disclosures only with the patient consent or when
disclosure can be appropriately justified
Carry out other delegated assignment by the Head of Nursing

Communication and Working relationships

Establish and maintain effective communication with staff, patients/clients, and


visitors
Ensure involvement of all staff in relevant discussions/developments that are
responsive to the demands placed on the unit/department.
Organize and attend departmental meetings as required
Effectively work in a team with nursing and other staff in the department.

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Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of mental health care.
Monitor own performance against agreed objectives
Coordinate nursing staff performance appraisal within the department.
Coordinate education and development for the nursing staff in the department. This
may include making input into in-service and staff development programs, orientation
and induction of all new staff in the department.
Take a lead role in the clinical supervision of staff and students in the department.
Ensure Continuing Professional Development (CPD) of the staff in the department.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Be responsible for effective day-to-day management of the department/unit


Ensure regular availability of supplies and other logistics in the unit/department
Coordinate and supervise roster planning and monitoring and documentation of all
leave for the nursing staff in the unit/department.
Coordinate the plans and budgets for nursing care activities for the department.
Prepare and submit monthly, quarterly, and annual reports on nursing activities in the
department.
Ensure complete and accurate documentation on nursing care activities in the
unit/department.
Promote a positive image for the department
Devise improved job methods for increasing efficiency in the unit/department.

Research

Participate in clinical audit and operational research.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff and that of
clients/patients
Ensure that GHS and Facility safety policies, arrangements, assessments, etc are in
place and made available to all the nursing staff in the department.
Ensure adherence to the health and safety policies, guidelines/protocols in the
department (eg. the use of personal protective clothing/equipment).
Ensure that accidents/incidents or ill health, failings in equipment are reported and
recorded.
Assist in ensuring planned preventive maintenance of plant and equipment in the
department.

Quality Assurance

Ensure quality assurance systems are in place for monitoring quality and for
investigating incidents and complaints in the unit/department.
Ensure that nurses in the unit/department comply with quality assurance guidelines.
Participate in the monitoring and evaluation of nursing practice in the facility.

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Keep up-to-date with quality developments relevant to area of work and related
services and ensure their dissemination to staff.
Identify and investigate poor quality promptly, identifying contributing factors and
agreeing on methods for addressing them.
Be actively involved in clinical supervision and peer review.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Principal Nursing Officer (Mental Health)
Criteria Essential Desirable

Educational Registered Mental Health Nurse with Advanced Diploma in Experience of


Qualification & Mental Health Nursing and five (5) years working policy and
Experience experience at the level of Senior Nursing Officer; evidence standards
of continuing professional development and training in development.
management.
Or
Registered Mental Health Nurse with Degree in Nursing or
related field and five (5) years working experience at the
level of Senior Nursing Officer; evidence of continuing
professional development and training in management.
Experience of ward/unit management
Knowledge Mental Health Act and Mental Health Assessment. Broad
knowledge base and experience of GHS policies and
operating procedures.
Knowledge and experience of quality assurance.
Knowledge of GHS Patient Charter
Skills Good writing and verbal communication skills.
Supervisory skills;
Leadership skills
Demonstrated ability to work on own initiative.
Excellent problem-solving skills
Ability to manage under pressure
Computer skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

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4.2.6 Deputy Director of Nursing Services (Matron, Psychiatric Hospital)

Job Title : Head of Nursing (Matron)

Grade : Deputy Director of Nursing Services (DDNS)

Responsible To : Head of Facility

Accountable To : Head of Facility

Job Purpose

To promote excellence in patient care by advancing the quality and scope of mental
health nursing practice and to support departmental and ward/unit managers in ensuring
efficient and effective management of nursing services in the facility.

Main Duties and Responsibilities

Provide leadership for Departmental and Ward Managers in the facility


Contribute to the organization and management of multi-professional, patient-
centred care.
Lead in the preparation of operational policies and plan for mental health nursing in
the facility and advocate for its implementation.
Take a lead role in promoting practice that is sensitive to the needs of patients/clients
from multi-cultural backgrounds.
Contribute to the development, implementation and monitoring of standards, policies
and procedures for the provision of a safe and therapeutic patient environment in the
facility.
Give expert opinion based on practice based evidence and ensure that the planning,
delivery and evaluation of care programmes address the complex and changing
needs of all patients.
Draw upon a wide range of clinical and technical expertise to support skills
development of staff
Provide technical advice on mental health nursing in the facility.
Allocate, coordinate, monitor and assess the work of ward/unit managers in the
facility.
Contribute to staff planning, distribution of various categories of staff for smooth
running of services in the facility.

Communication and Working relationships

Establish and maintain effective communication with staff, patients/clients, and


visitors
Develop and sustain partnership working with individuals, groups, communities and
agencies
Organize and attend meetings as required in connection with the nursing care.
Liaise appropriately with the health facility management ensuring open and effective
communication is maintained.
Ensure involvement of nursing staff in relevant discussions / developments that are
responsive to the demands placed on the Nursing Directorate.
Attend and contribute at general staff meetings
Be visible and approachable resource for patients and staff in the facility.

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Be able to work with and direct all nurses and other staff in the facility in a fair and
impartial manner.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of mental health care.
Monitor own performance against agreed objectives
Plan and coordinate nursing staff performance appraisal in the facility.
Contribute to the development, implementation and evaluation of programs and
materials to facilitate patient education and discharge planning in the facility.
Coordinate the development and implementation of educational programmes for
nursing staff in the facility. This may include collaborating with departmental
managers in conducting in-service training, staff development programs, orientation
and induction of all new staff in the facility.
Receive and distribute nursing students and coordinate their teaching in the various
departments in the facility
Act as a role model in professional and personal attributes for all members of staff.
Actively participate in the recruitment and retention of nurses in the facility.
Ensure Continuing Professional Development (CPD) of the staff in the department.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Ensure maintenance and development of team morale in the facility.


Coordinate and monitor roster planning and documentation of all leave for nursing
staff in the health facility.
Coordinate plans and budgets for nursing care in the facility.
Prepare and submit periodic report on nursing activities in the facility.
Ensure that complete, accurate and up to date records are maintained in accordance
with the GHS guidelines for record keeping and management.
Devise improved job methods for increasing efficiency in the nursing directorate in
the facility.
Offer support and advice to departmental nurse managers in managing complaints
and conflicts in the wards
Pursue staff concerns and resolve problems on their behalf efficiently and effectively
in accordance with facility policy.
Promote and monitor the involvement and consultation of patients and their relatives,
in their journey of care

Research

Promote the utilization of research findings in clinical practice.


Promote and participate in operational research for improved patient care.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff and that of
clients/patients
Ensure that GHS and Facility safety policies, arrangements, assessments, etc are in
place and made available to all nursing and midwifery staff in the facility.

99
Ensure adherence to health and safety policies, guidelines/protocols in the facility
(eg. use of personal protective clothing/equipment).
Liaise with facility management in ensuring that any advice on health and safety is
implemented.
Ensure that accidents/incidents or ill health, failings in equipment are documented
and reported.
Assist in ensuring planned preventive maintenance of plant and equipment in the
departments.

Quality Assurance

Ensure quality assurance systems are in place for monitoring quality and for
investigating incidents and complaints in the nursing directorate.
Monitor and evaluate quality of nursing practice in the facility
Function as a change strategist and implementer by participating in continuous
quality improvement initiatives, and internal and external committees designed to
promote individual, groups and organizational performance.
Keep up-to-date with quality developments relevant to area of work and related
services, alerting others to new developments and the implications of this for their
practice.
Continuously monitor activities against quality standards, anticipating factors that
may reduce quality and taking effective action to address them.
Identify and investigate poor quality promptly, identifying contributing factors and
agreeing on methods for addressing them.
Be actively involved in clinical supervision and peer review.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Deputy Director of Nursing Services (Mental Health)
Criteria Essential Desirable

Educational Registered Mental Nurse with Degree in Nursing or related field


Qualification and and FIVE (5) years working experience at the level of Principal
Experience Nursing Officer and evidence of continuing professional
development and training in Management
OR
Registered Mental Nurse with Masters in Nursing or related field
and a minimum of three years postgraduate qualification
working experience at the level of Senior Nursing Officer and
evidence of Continuing Professional development and training

100
in Management Experience of
OR service
Registered Mental Nurse with Masters in Nursing or related field development
at the level of Principal Nursing Officer and evidence of Experience of
Continuing Professional development and training in human
Management resource
Research experience. issues.
Experience of policy and standards development.
Knowledge Mental Health Act and Mental Health Assessment.
A broad knowledge base and understanding of GHS policies
and operating procedures.
Broad knowledge and understanding of quality assurance
issues
Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Skills Excellent writing and verbal communication skills.
Ability to work, lead and manage a multi-disciplinary team.
Ability to organize work load, work under pressure to meet tight
deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Excellent problem-solving skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

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4.3 ENROLLED NURSES

4.3.1 Enrolled Nurse

Job Title : Enrolled Nurse

Grade : Enrolled Nurse

Responsible To : Ward/ Unit In-Charge

Accountable To : Head of Nursing Unit

Job Purpose

To assist with the provision of the highest standard of nursing care

Duties and Responsibilities

Provide patient care under the direction of a Registered Nurse


Provide direct contact with patients and their families as well as the performance of
indirect patient care activities such as providing a clean, efficient and safe patient
care environment.
Contribute to the safe and efficient delivery of nursing care in the ward/unit.
Assist with the assessment, planning, implementation and evaluation of patient care
and make changes as necessary
Assist the patient with feeding, drinking, ambulating, grooming, toileting, dressing,
and unit specific technical skills.
Safely administer prescribed medication and monitor the effects
Collect, report and document data related to direct patient care activities and ensure
that documentation is accurate and up to date.
Educate patients and relatives where appropriate.
Assist with manual handling and transferring of patients in compliance with the
hospital policy
Participate in the ward rounds
Carry out other official duties assigned by the Ward Manager/Unit In-Charge

Communication and Working relationships

Maintain effective communication with colleagues, patients/ clients and visitors.


Attend meetings as required in connection with the nursing care.
Attend and contribute at general staff meetings
Effectively work in a team with other health workers.

Personal and People Development

Attend in-service training to upgrade skills and knowledge to provide quality care to
clients
Monitor own performance against agreed objectives and standards.
Participate in the training of Health Care Assistants, student nurses and other
learners.

102
Participate in education for patients, their families and others about post discharge
care programs
Keep log of own performance and in-service training log for purposes of appraisal.

Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines and work within the
prescribed quality standards for the nursing services.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Enrolled Nurse
Criteria Essential Desirable
Educational Enrolled Nursing Certificate.
Qualification and
Experience

Knowledge Knowledge of Patient Charter


Some knowledge of Health and Safety
Some knowledge of Hospital Protocols
Skills and Communicate effectively both orally and written.
Abilities Ability to work under pressure
Ability to work under pressure
Good skills
Ability to initiate and maintain clear, concise
documentation

103
4.3.2 Senior Enrolled Nurse

Job Title : Enrolled Nurse

Grade : Senior Enrolled Nurse

Responsible To : Ward/ Unit In-Charge

Accountable To : Head of Nursing Unit

Job Purpose

To assist with the provision of the highest standard of nursing care

Duties and Responsibilities

Provide patient care under the direction of a Registered Nurse


Provide direct contact with patients and their families as well as the performance of
indirect patient care activities such as providing a clean, efficient and safe patient
care environment.
Contribute to the safe and efficient delivery of nursing care in the ward/unit.
Assist with the assessment, planning, implementation and evaluation of patient care
and make changes as necessary
Assist the patient with feeding, drinking, ambulating, grooming, toileting, dressing,
and unit specific technical skills.
Safely administer prescribed medication and monitor the effects
Collect, report and document data related to direct patient care activities and ensure
that documentation is accurate and up to date.
Educate patients and relatives where appropriate.
Assist with manual handling and transferring of patients in compliance with the
hospital policy
Participate in the ward rounds
Carry out other official duties assigned by the Ward Manager/Unit In-Charge

Communication and Working relationships

Maintain effective communication with colleagues, patients/ clients and visitors.


Attend meetings as required in connection with the nursing care.
Attend and contribute at general staff meetings
Effectively work in a team with other health workers.

Personal and People Development

Attend in-service training to upgrade skills and knowledge to provide quality care to
clients
Monitor own performance against agreed objectives and standards.
Participate in the training of Health Care Assistants, student nurses and other
learners.
Participate in education for patients, their families and others about post discharge
care programs
Keep log of own performance and in-service training log for purposes of appraisal.

104
Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines and work within the
prescribed quality standards for the nursing services.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Senior Enrolled Nurse
Criteria Essential Desirable
Educational Enrolled Nursing Certificate plus three (3) years working
Qualification and experience at the level of Enrolled Nurse plus evidence of
Experience continuous professional training

Knowledge Knowledge and understanding of quality assurance issues


Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Knowledge of Hospital Protocols
Skills and Communicate effectively both orally and written.
Abilities Ability to work under pressure
Ability to work under pressure
Good interpersonal skills
Ability to initiate and maintain clear, concise documentation

105
4.3.3 Principal Enrolled Nurse

Job Title : Enrolled Nurse

Grade : Principal Enrolled Nurse

Responsible To : Ward/ Unit In-Charge

Accountable To : Head of Nursing Unit

Job Purpose

To assist with the provision of the highest standard of nursing care and supervision of
auxiliary nursing staff within the multi-disciplinary health care team.

Duties and Responsibilities

Assign work and supervise the activities of the Health Care Assistants and other
junior staff in the ward/unit
Provide direct contact with patients and their families as well as the performance of
indirect patient care activities such as providing a clean, efficient and safe patient
care environment.
Contribute to the safe and efficient delivery of nursing care in the ward or unit.
Assess, plan, implement and evaluate patient care and make changes as necessary
Safely administer prescribed medication and monitor the effects
Collect, report and document data related to direct patient care activities and ensure
that documentation is accurate and up to date.
Educate patients and relatives where appropriate.
Undertake indirect patient care activities
Assist with manual handling and transferring of patients in compliance with the
hospital policy
Participate in the ward rounds
Carry out other official duties assigned by the Ward Manager/Unit In-Charge

Communication and Working Relationships

Maintain effective communication with colleagues, patients/ clients and visitors.


Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Attend meetings as required in connection with the nursing care.
Attend and contribute at general staff meetings
Effectively work in a team with other health workers.

Personal and People Development

Attend in-service training to upgrade skills and knowledge to provide quality care to
clients
Monitor own performance against agreed objectives and standards.
Participate in the training of Health Care Assistants, student nurses and other
learners.
Participate in education for patients, their families and others about post discharge
care programs

106
Keep log of own performance and in-service training log for purposes of appraisal.

Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines and work within the
prescribed quality standards for the nursing services. Further Information

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Principal Enrolled Nurse
Criteria Essential Desirable
Educational Enrolled Nursing Certificate plus five (5) years working experience at
Qualification the level of Senior Enrolled Nurse; evidence of continuing
and professional training.
Experience
Knowledge Knowledge and understanding of quality assurance issues
Knowledge of Patient Charter
Knowledge of Health and Safety
Knowledge of Hospital Protocols
Skills and Communicate effectively both orally and written.
Abilities Ability to work under pressure
Ability to work under pressure
Good interpersonal skills
Ability to initiate and maintain clear, concise documentation

107
4.3.4 Superintendent Enrolled Nurse

Job Title : Enrolled Nurse

Grade : Superintendent Enrolled Nurse

Responsible To : Ward/ Unit In-Charge

Accountable To : Head of Nursing Unit

Job Purpose

To assist with the provision of the highest standard of nursing care and supervision of
auxiliary nursing staff within the multi-disciplinary health care team.

Duties and Responsibilities

Assign work and supervise the activities of the Health Care Assistants and other
junior staff in the ward/unit
Provide direct contact with patients and their families as well as the performance of
indirect patient care activities such as providing a clean, efficient and safe patient
care environment.
Contribute to the safe and efficient delivery of nursing care in the ward or unit.
Assess, plan, implement and evaluate patient care and make changes as necessary
Safely administer prescribed medication and monitor the effects
Collect, report and document data related to direct patient care activities and ensure
that documentation is accurate and up to date.
Educate patients and relatives where appropriate.
Undertake indirect patient care activities
Assist with manual handling and transferring of patients in compliance with the
hospital policy
Participate in the ward rounds
Carry out other official duties assigned by the Ward Manager/Unit In-Charge

Communication and Working relationships

Maintain effective communication with colleagues, patients/ clients and visitors.


Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Attend meetings as required in connection with the nursing care.
Attend and contribute at general staff meetings
Effectively work in a team with other health workers.

Personal and People Development

Attend in-service training to upgrade skills and knowledge to provide quality care to
clients
Monitor own performance against agreed objectives and standards.
Participate in the training of Health Care Assistants, student nurses and other
learners.

108
Participate in education for patients, their families and others about post discharge
care programs
Keep log of own performance and in-service training log for purposes of appraisal.

Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines and work within the
prescribed quality standards for the nursing services. Further Information

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Superintendent Enrolled Nurse
Criteria Essential Desirable
Educational Enrolled Nursing Certificate plus five (5) years working experience
Qualification at the level of Principal Enrolled Nurse plus evidence of continuing
and professional training.
Experience
Knowledge Knowledge and understanding of quality assurance issues
Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Knowledge of Hospital Protocols
Skills and Communicate effectively both orally and written.
Abilities Ability to work under pressure
Ability to work under pressure
Good interpersonal skills
Ability to initiate and maintain clear, concise documentation

109
4.4 HEALTH CARE / WARD ASSISTANT

4.4.1 Health Care Assistant

Job Title: Health Care / Ward Assistant

Grade: Health Care Assistant

Responsible to: Ward Manager/Unit-In- Charge

Accountable to: Ward Manager/Unit-In- Charge

Job Purpose:

To assist the nursing staff in providing care for patients on the Ward/ Unit.

Main Duties and Responsibilities

Assist in feeding patients


Assist patients to access and use the toilet facilities.
Assist patients to maintain their personal hygiene and appearance (e.g bathing,
mouth care).
Assist patient to ambulate as planned.
Assist with manual handling and transferring of patients between hospital
environments
Assist the professional nurse to undertake the last offices of the deceased patients
Assist patients during admission and discharge
Undertake ward dusting and general cleanliness of the ward/workplace
Care for and undertake cleaning of equipment (instruments and bedpans)
Ensure that all actions undertaken is consistent with the patients multi disciplinary
plan of care
Carry out other official duties assigned by the Ward Manager/Unit In-Charge.

Communication and Working Relationships

Maintain effective communication with colleagues, visitors and clients/patients.


Attend and contribute at staff meetings
Effectively work in a team with the staff in the ward/unit.

Personal and People Development

Attend in-house training sessions in relation to nursing care to update knowledge


and skills
Monitor own performance against agreed objectives and standards.
Keep log of own performance and in-service training log for purposes of appraisal.

Health and Safety Responsibilities

Take care of own safety and others who may be affected by your actions or
omissions

110
Adhere to the GHS Health and Safety Policies and use any equipment or personal
protective equipment provided to ensure safety.

Quality Assurance

Work within the prescribed quality standards for nursing care.


Comply with the GHS quality assurance policy and guidelines.

Further Information

The post holder must at all times:

o Work in accordance with the GHS Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Health Care / Ward Assistant
Criteria Essential Desirable
Educational SSSCE Certificate (3 passes including English) Evidence of
Qualification plus at least 3 months training (theory and further
and practical) as health care assistant development
Experience
Knowledge Some knowledge of quality assurance issues
and GHS guidelines relating to patient/client
confidentiality
Skills and Communicate effectively both orally and
Abilities written.
Ability to work under pressure
Ability to relate to people from differing
backgrounds
Ability to initiate and maintain clear, concise
documentation

111
4.4.2 Senior Health Care Assistant

Job Title: Health Care / Ward Assistant

Grade: Senior Health Care Assistant

Responsible to: Ward Manager/Unit-In- Charge

Accountable to: Ward Manager/Unit-In- Charge

Job Purpose:

To assist the nursing staff in providing care for patients on the Ward/ Unit.

Main Duties and Responsibilities

Assist in feeding patients


Assist patients to access and use the toilet facilities.
Assist patients to maintain their personal hygiene and appearance (e.g bathing,
mouth care).
Assist patient to ambulate as planned.
Assist with manual handling and transferring of patients between hospital
environments
Assist the professional nurse to undertake the last offices of the deceased patients
Assist patients during admission and discharge
Undertake ward dusting and general cleanliness of the ward/workplace
Care for and undertake cleaning of equipment (instruments and bedpans)
Ensure that all actions undertaken is consistent with the patients multi disciplinary
plan of care
Carry out other official duties assigned by the Ward Manager/Unit In-Charge.

Communication and Working Relationships

Maintain effective communication with colleagues, visitors and clients/patients.


Attend and contribute at staff meetings
Effectively work in a team with the staff in the ward/unit.

Personal and People Development

Attend in-house training sessions in relation to nursing care to update knowledge


and skills
Monitor own performance against agreed objectives and standards.
Keep log of own performance and in-service training log for purposes of appraisal.

Health and Safety Responsibilities

Take care of own safety and others who may be affected by your actions or
omissions
Adhere to the GHS Health and Safety Policies and use any equipment or personal
protective equipment provided to ensure safety.

112
Quality Assurance

Work within the prescribed quality standards for nursing care.


Comply with the GHS quality assurance policy and guidelines.

Further Information

The post holder must at all times:

o Work in accordance with the GHS Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Senior Health Care / Ward Assistant
Criteria Essential Desirable
Qualification & SSSCE Certificate (3 passes including English) plus at
Educational least 3 months training (theory and practical) as health
Requirement care assistant

Knowledge and Three years working experience at the level of Health


Experience Care Assistant.
Evidence of in-service training on a number of Care,
Health and Safety issues.
Some knowledge of quality assurance issues and GHS
guidelines relating to patient/client confidentiality
Skills and Communicate effectively both orally and written.
Abilities Ability to work under pressure
Ability to relate to people from differing backgrounds
Ability to initiate and maintain clear, concise
documentation

113
4.4.3 Principal Health Care Assistant

Job Title: Health Care / Ward Assistant

Grade: Principal Health Care Assistant

Responsible to: Ward Manager/Unit-In- Charge

Accountable to: Ward Manager/Unit-In- Charge

Job Purpose:

To assist the nursing staff in providing care for patients on the Ward/ Unit.

Main Duties and Responsibilities

Assist in feeding patients


Assist patients to access and use the toilet facilities.
Assist patients to maintain their personal hygiene and appearance (e.g bathing,
mouth care).
Assist patient to ambulate as planned.
Assist with manual handling and transferring of patients between hospital
environments
Assist the professional nurse to undertake the last offices of the deceased patients
Assist patients during admission and discharge
Undertake ward dusting and general cleanliness of the ward/workplace
Care for and undertake cleaning of equipment (instruments and bedpans)
Ensure that all actions undertaken is consistent with the patients multi disciplinary
plan of care
Carry out other official duties assigned by the Ward Manager/Unit In-Charge.

Communication and Working Relationships

Maintain effective communication with colleagues, visitors and clients/patients.


Attend and contribute at staff meetings
Effectively work in a team with the staff in the ward/unit.

Personal and People Development

Attend in-house training sessions in relation to nursing care to update knowledge


and skills
Monitor own performance against agreed objectives and standards.
Keep log of own performance and in-service training log for purposes of appraisal.

Health and Safety Responsibilities

Take care of own safety and others who may be affected by your actions or
omissions
Adhere to the GHS Health and Safety Policies and use any equipment or personal
protective equipment provided to ensure safety.

114
Quality Assurance

Work within the prescribed quality standards for nursing care.


Comply with the GHS quality assurance policy and guidelines.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Principal Health Care/ Ward Assistant
Criteria Essential Desirable
Educational SSSCE Certificate (3 passes including English) plus at
Qualification least 3 months training (theory and practical) as health
and care assistant
Experience
Knowledge Five years working experience at the level of Senior
Health Care Assistant
Evidence of in-service training on a number of Care,
Health and Safety issues.
Knowledge of quality assurance issues and GHS
guidelines relating to patient/client confidentiality
Skills and Communicate effectively both orally and written.
Abilities Ability to work under pressure
Ability to relate to people from differing backgrounds
Ability to initiate and maintain clear, concise
documentation

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4.5 MIDWIVES

4.5.1 Staff Midwife

Job Title : Midwife

Grade : Staff Midwife

Responsible To : Ward/ Unit Manager

Accountable To : Head of Nursing

Job Purpose

To assess, plan, implement and evaluate midwifery care.

Main Duties and Responsibilities

Assist with the organization and delivery of antenatal care to clients.


Assist with the organization and delivery of postnatal care to clients.
Contribute to the provision of key services during the antenatal period to improve
health outcome for clients (i.e IPT, PMTCT, prevention and control of anaemia).
Provide counseling to clients on birth preparedness and complication readiness.
Conduct spontaneous vaginal deliveries for clients.
Provide education for clients on a range of relevant topics including minor ailments
during pregnancy and their management, personal hygiene, breastfeeding, nutrition
etc.
Anticipate and recognize deviations from normal infant deliveries and carry out laid
down procedures to safeguard the well-being of mothers and babies such as
resuscitation of newborns, treatment of hemorrhage and shock, fetal distress,
prolapsed cord, and other life threatening conditions.
Assist with the organization and conduct of prenatal classes for expectant parents to
help ensure safe pregnancy, childbirth and puerperium.
Assist mothers to initiate infant feeding following delivery
Assist with the management of breastfeeding problems.
Carry out other official duties assigned by the Ward Manager/Unit In-Charge

Communication and Working Relationships

Maintain effective communication with colleagues, clients/patients and visitors in the


ward/unit.
Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Attend meetings as required in connection with the nursing care.
Attend and contribute at general staff meetings.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of midwifery service delivery.

116
Monitor own performance against agreed objectives.
Undertake facilitative supervision of Health Care Assistants, students and other
junior staff in the ward/unit and teach such staff.
Participate in the induction of new staff in the ward/unit.
Participate in the development and implementation of education programmes for
patients, their families and others about post discharge care programs
Keep log of own performance and in-service training log for purposes of appraisal.

Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines and work within the
prescribed quality standard for the midwifery care.

Further Information
The post holder must at all times:
o Work in accordance with the GHS/NMC Code of Professional Conduct and
Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Staff Midwife
Criteria Essential Desirable
Educational Registered Midwife with Diploma in Midwifery plus at least ONE (1) year
Qualification internship
and
Experience
Knowledge Knowledge and understanding of quality assurance issues
Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Understanding of Reproductive Health Policy and Standards
Skills and Communicate effectively both orally and written.
Abilities Good interpersonal skills
Problem solving skills
Ability to work under pressure
Ability to initiate and maintain clear, concise documentation
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

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4.5.2 Senior Staff Midwife

Job Title : Midwife

Grade : Senior Staff Midwife

Responsible To : Departmental Manager/Ward/Unit-In-charge

Accountable To : Head of Nursing

Job Purpose

To assess, plan, implement and evaluate midwifery care.

Main Duties and Responsibilities


Assist with the organization and delivery of antenatal care to clients.
Assist with the organization and delivery of postnatal care to clients.
Provide key services during the antenatal period that will help improve health
outcome for clients (i.e IPT, PMTCT, prevention and control of anaemia).
Provide counseling to clients on birth preparedness and complication readiness.
Conduct spontaneous vaginal deliveries for clients.
Conduct assisted vaginal deliveries (i.e episiotomies, vacuum extraction) for clients
according to protocol.
Administer controlled drugs, intravenous solutions, antibiotics, and other agents used
to treat medical problems according to treatment protocol.
Anticipate and recognize deviations from normal infant deliveries and carry out laid
down procedures to safeguard the well-being of mothers and babies such as
resuscitation of newborns, treatment of hemorrhage and shock, fetal distress,
prolapsed cord, and other life threatening conditions.
Teach prenatal classes for expectant parents to help ensure safe pregnancy,
childbirth and puerperium.
Assist mothers to initiate infant feeding following delivery
Assist with the management of breastfeeding problems.
Carry out delegated assignment by the department manager/Matron

Communication and Working relationships

Maintain effective communication with colleagues, clients/patients and visitors in the


ward/unit.
Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Attend meetings as required in connection with the nursing care.
Attend and contribute at general staff meetings.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of midwifery service delivery.
Monitor own performance against agreed objectives.
Undertake facilitative supervision of Health Care Assistants, students and other
junior staff in the ward/unit and teach such staff.
Participate in the induction of new staff in the ward/unit.

118
Participate in the development and implementation of education programmes for
patients, their families and others about post discharge care programs
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Take charge of the ward/unit, as delegated by the ward/unit manager or by initiative


in the absence of the ward/unit manager or shift in-charge.
Assist in the effective running of the ward/unit by ensuring that
o Adequate supplies and logistics are available to meet the needs of the
patients/clients in the ward/unit
o All equipment for patient use is kept in good working condition and are
maintained regularly
Participate in roster planning and monitoring
Assist in maintaining up-to-date records in the unit.

Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines work within the
prescribed quality standard for the midwifery care.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

119
Person Specification
Senior Staff Midwife
Criteria Essential Desirable
Educational Registered Midwife with Diploma in Midwifery plus three (3) years working
Qualification experience as Staff Midwife and evidence of continuing professional training.
and
Experience
Knowledge Knowledge and understanding of quality assurance issues
Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Knowledge of Safe Motherhood Protocols
Knowledge and understanding of Reproductive Health Policy and Standards
Skills and Communicate effectively both orally and written.
Abilities Excellent interpersonal skills
Problem solving skill
Ability to work under pressure
Ability to initiate and maintain clear, concise documentation
Safe Motherhood clinical skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

120
4.5.3 Midwifery Officer

Job Title : Midwife

Grade : Midwifery Officer

Responsible To : Departmental/Unit Manager

Accountable To : Head of Nursing and Midwifery

Job Purpose

To assess, plan, implement and evaluate midwifery care and contribute to the
management of the ward/unit.

Main Duties and Responsibilities

Lead the midwifery team in the provision of care during the shift.
Contribute to the organization and delivery of antenatal care to clients.
Contribute to the organization and delivery of postnatal care to clients.
Provide key services during the antenatal period that will help improve health
outcome for clients (i.e IPT, PMTCT, prevention and control of anaemia).
Provide counseling to clients on birth preparedness and complication readiness.
Conduct spontaneous vaginal deliveries for clients.
Conduct assisted vaginal deliveries (i.e episiotomies, vacuum extraction) for clients
according to protocol.
Administer controlled drugs, intravenous solutions, antibiotics, and other agents used
to treat medical problems according to treatment protocol.
Anticipate and recognize deviations from normal infant deliveries and carry out laid
down procedures to safeguard the well-being of mothers and babies such as
resuscitation of newborns, treatment of hemorrhage and shock, fetal distress,
prolapsed cord, and other life threatening conditions.
Teach prenatal classes for expectant parents to help ensure safe pregnancy,
childbirth and puerperium.
Assist mothers to initiate infant feeding following delivery
Assist with the management of breastfeeding problems.
Carry out delegated assignment by the unit/department manager.

Communication and Working Relationships

Maintain effective communication with ward/unit manager, staff, patients/clients, and


visitors
Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Contribute to the organization of ward/unit meetings.
Attend and contribute at general staff meetings.
Effectively work with the nursing team in the ward/unit and other health workers.

121
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of midwifery service delivery.
Monitor own performance against agreed objectives and standards.
Function as a preceptor for nursing and midwifery students.
Participate in the induction of new staff in the ward/unit.
Contribute to the identification of training needs for midwives in the ward/unit.
Contribute to the development and implementation of education programmes for
patients, their families and others about post discharge care programs
Undertake staff performance appraisal in the ward/unit as may be required.
Contribute to Continuing Professional Development (CPD) of the staff in the
ward/unit.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Promote team morale in the ward/unit.


Ensure availability of supplies and other logistics in the ward/unit during the shift.
Participate in roster planning and monitoring
Maintain up-to-date records in the ward/unit
Be responsible for the safe custody, administration and recording of drugs in
accordance with policy.
Participate in the compilation of periodic ward/unit report.
Contribute to devising improved job methods for increasing efficiency in the
ward/unit.

Research

Participate in clinical audit in the ward/unit.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff and that of
clients/patients
Ensure that accidents/incidents or ill health, failings in equipment that occur during
the shift are recorded and reported.
Assist in ensuring planned preventive maintenance of plant and equipment in the
ward/unit.

Quality Assurance

Participate in quality improvement activities.


Keep up-to-date with quality developments relevant to area of work and related
services.
Contribute to clinical supervision and peer review in the ward

Further Information

The post holder must at all times:

122
o Work in accordance with the GHS/NMC Code of Professional Conduct and
Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Midwifery Officer
Criteria Essential Desirable
Educational Registered Midwife with Diploma in Midwifery plus at least Five
Qualification (5) years working experience at the level of Senior Staff Midwife;
and Evidence of continuing professional training.
Experience
Knowledge Knowledge and understanding of quality assurance issues
Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Knowledge of Safe Motherhood Protocols
Demonstrate understanding of Reproductive Health Policy and
standards
Skills and Communicate effectively both orally and written.
Abilities Excellent interpersonal skills
Leadership skills with the ability to motivate and inspire others
Supervisory skills
Problem solving skill
Ability to work under pressure
Ability to initiate and maintain clear, concise documentation
Safe Motherhood clinical skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

123
4.5.4 Senior Midwifery Officer

Job Title : Midwife

Grade : Senior Midwifery Officer

Responsible To : Departmental Manager

Accountable To : Head of Facility

Job Purpose

To lead in the assessment, planning, implementation and evaluation of midwifery


care in the ward/unit in accordance with required standards

To ensure efficient management of human and material resources for midwifery


service delivery in the ward/unit

Main Duties and Responsibilities

Provide leadership for the nursing team in the ward/unit


Organize and manage nursing care in the ward/unit, ensuring that patients are
treated with respect and dignity at all times
Promote practice that is sensitive to the needs of patients/clients from multi-cultural
backgrounds
Supervise nurses and other staff in the ward/unit and assess their training needs to
upgrade their skills
Investigate incident reports on patient care safety and counsel staff accordingly
Ensure maintenance of a safe and therapeutic environment for patient care within
the ward/unit.
Ensure maintenance of inventory of specialized items and ensure items are available
at all times.
Participate in the ward rounds.
Ensure proper documentation on nursing care activities in the ward/unit.
Ensure that the planning, delivery and evaluation of care programmes address the
changing needs of patients in the ward/unit.
Ensure the availability of the right skill mix for the delivery of nursing care during
every shift.
Promote the right of both patients and nurses in the ward/unit.
Protect all confidential information concerning patients obtained in the course of
professional practice and make disclosures only with the patient consent or when
disclosure can be appropriately justified.
Carry out other delegated assignment by the Departmental manager/Head of
Nursing.

Communication and Working relationships

Establish and maintain effective communication with staff, patients/clients, and


visitors
Discuss treatment/management of condition with patient and relatives as part of on-
going education of patients and their families.

124
Organize and attend ward/unit meetings as required
Liaise appropriately with the department manager/ health facility management
ensuring open and effective communication is maintained.
Effectively work in a team with staff in the ward/unit and other health workers.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of midwifery service delivery.
Monitor own performance against agreed objectives
Ensure the appraisal of staff performance in the ward/unit.
Lead in the identification of training needs for the midwives in the ward/unit.
Coordinate education and development for the midwives in the ward/unit. This may
include making input into in-service and staff development programs, orientation and
induction of all new staff in the ward/unit.
Lead in the clinical supervision of the midwives and students in the ward/unit.
Ensure Continuing Professional Development (CPD) of the staff in the ward/unit.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Be responsible for effective day-to-day management of the ward/unit.


Ensure regular availability of supplies and other logistics in the ward/unit.
Coordinate and supervise roster planning and monitoring and documentation of all
leave for the staff in the ward/unit.
Plan and budget for the activities of the ward/unit.
Prepare and submit regular reports on the activities in the ward/unit.
Ensure complete and accurate documentation on the activities in the ward/unit.
Promote a positive image for the ward/unit.
Devise improved job methods for increasing efficiency in the ward/unit.

Research

Participate in clinical audit.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff and that of
clients/patients in the ward/unit.
Ensure that GHS and facility safety policies, arrangements, assessments, etc are
disseminated to all nursing staff in the ward/unit.
Ensure adherence to the health and safety policies, guidelines/protocols in the
department (eg. the use of personal protective clothing/equipment).
Ensure that accidents/incidents or ill health, failings in equipment are reported and
recorded.
Assist in ensuring planned preventive maintenance of plant and equipment in the
ward/unit.

125
Quality Assurance

Participate in the development of quality assurance systems for monitoring quality


and for investigating incidents and complaints in the ward/unit.
Ensure that nurses in the ward/unit comply with quality assurance guidelines.
Participate in the monitoring and evaluation of midwifery practice in the facility.
Keep up-to-date with quality developments relevant to area of work and related
services and ensure their dissemination to staff.
Identify and investigate poor quality promptly, identifying contributing factors and
agreeing on methods for addressing them.
Be actively involved in clinical supervision and peer review.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Senior Midwifery Officer
Criteria Essential Desirable

Educational Registered Midwife with Diploma in Midwifery plus FIVE (5) years
Qualification working experience at the level of Midwifery Officer; evidence of
and continuing professional development and training in management.
Experience Experience of ward/unit management
Knowledge Knowledge of GHS policies and operating procedures.
Knowledge of quality assurance issues.
Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Skills and Good writing and verbal communication skills.
Abilities Supervisory skills;
Demonstrated ability to work on own initiative.
Excellent problem-solving skills
Ability to manage under pressure
Computer skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

126
4.5.5 Principal Midwifery Officer

Job Title : Midwife

Grade : Principal Midwifery Officer

Responsible To : Head of Nursing and Midwifery

Accountable To : Head of Facility

Job Purpose

To lead in the management of patient care for a department

To ensure the efficient use of human and material resources for the delivery of
midwifery service delivery in the department

Main Duties and Responsibilities

Provide leadership for the nursing team in the department.


Take a lead role in promoting practice that is sensitive to the needs of patients/clients
from multi-cultural backgrounds.
Investigate incident reports on patient care safety and counsel staff accordingly
Ensure maintenance of a safe and therapeutic environment for patient care within
the department.
Ensure maintenance of inventory of specialized items and ensure items are available
at all times.
Participate in the general ward rounds within the department.
Take an active role in ensuring that the planning, delivery and evaluation of care
programmes in the department address the complex and changing needs of the
patients in the department.
Participate in staff planning and distribution of various categories of staff for the
smooth running of midwifery services in the department.
Protect and promote the right of both patients and staff in the department.
Protect all confidential information concerning patients obtained in the course of
professional practice and make disclosures only with the patient consent or when
disclosure can be appropriately justified
Carry out other delegated assignment by the Head of Nursing and Midwifery

Communication and Working relationships

Establish and maintain effective communication with staff, patients/clients, and


visitors
Ensure involvement of all staff in relevant discussions/developments that are
responsive to the demands placed on the unit/department.
Organize and attend departmental meetings as required

127
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of midwifery service delivery.
Monitor own performance against agreed objectives.
Coordinate staff performance appraisal within the department.
Coordinate education and development for the midwives in the department. This may
include making input into in-service and staff development programs, orientation and
induction of all new staff in the department.
Take a lead role in the clinical supervision of staff and students in the department.
Ensure Continuing Professional Development (CPD) of the staff in the department.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Be responsible for effective day-to-day management of the department/unit


Ensure regular availability of supplies and other logistics in the unit/department
Coordinate and supervise roster planning and monitoring and documentation of all
leave for the midwives in the unit/department.
Coordinate the plans and budgets for midwifery care activities for the department.
Prepare and submit monthly, quarterly, and annual reports on activities in the
department.
Ensure complete and accurate documentation on activities in the unit/department.
Promote a positive image for the department
Devise improved job methods for increasing efficiency in the unit/department.

Research

Participate in clinical audit and operational research.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff and that of
clients/patients
Ensure that GHS and Facility safety policies, arrangements, assessments, etc are in
place and made available to all the nursing staff in the department.
Ensure adherence to the health and safety policies, guidelines/protocols in the
department (eg. the use of personal protective clothing/equipment).
Ensure that accidents/incidents or ill health, failings in equipment are reported and
recorded.
Assist in ensuring planned preventive maintenance of plant and equipment in the
department.

Quality Assurance

Ensure quality assurance systems are in place for monitoring quality and for
investigating incidents and complaints in the unit/department.
Ensure that nurses in the unit/department comply with quality assurance guidelines.
Participate in the monitoring and evaluation of midwifery practice in the facility.
Keep up-to-date with quality developments relevant to area of work and related
services and ensure their dissemination to staff.

128
Identify and investigate poor quality promptly, identifying contributing factors and
agreeing on methods for addressing them.
Be actively involved in clinical supervision and peer review.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Principal Midwifery Officer
Criteria Essential Desirable

Educational Registered Midwife with Diploma in Midwifery plus FIVE (5)


Qualification and years working experience at the level of Senior Midwifery
Experience Officer; evidence of continuing professional development
and training in management.
Experience of ward/unit management
Knowledge A broad knowledge base of GHS policies and operating
procedures.
Knowledge and understanding of quality assurance.
Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Skills and Abilities Good writing and verbal communication skills.
Supervisory skills;
Demonstrated ability to work on own initiative.
Excellent problem-solving skills
Ability to manage under pressure
Computer skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

129
4.6 PUBLIC HEALTH NURSES

4. 6.1 Public Health Nurse

Job Title : Public Health Nurse

Grade : Public Health Nurse

Responsible To : Unit-In-Charge

Accountable To : Head of Nursing

Job Purpose

Main Duties and Responsibilities

Assist in the development of caseload/catchment population and implementation of


care programs.
Undertake family planning and outreach services.
Undertake child welfare clinic, home and school health services
Play active role in periodic community mobilization in the catchment area
Trace defaulters in the community
Play active role in the promotion of the immunisation programme to ensure maximum
possible protection against disease.
Undertake pre and post voluntary counselling and testing (HIV/AIDS) as well as
counselling on health related issues (newly diagnosed TB and diabetic patients
Undertake counselling of in-patients with diseases like T.B, HIV/AIDS, Hepatitis, TB,
measles, Enteric Fever etc
Perform any other relevant duties that may be assigned.

Communication and Working relationships

Maintain effective communication with colleagues, clients/patients and visitors


Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Effectively work in a team with other health workers.
Attend meetings as required in connection with the public health services.
Attend and contribute at general staff meetings.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of public health services.
Monitor own performance against agreed objectives.
Assist in the training of TBAs and supervise their work daily
Participate in the induction of new staff in the unit.
Keep log of own performance and in-service training log for purposes of appraisal.

130
Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Unit in-Charge to maintain a safe, clean, pleasant and therapeutic
environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines.


Work within the prescribed quality standards for the public health services.

Further Information

The post holder must at all times:

o Work in accordance with the GHSNMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the patients charter.
o Participate in National Health Programmes.

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Public Health Nurse
Criteria Essential Desirable

Qualification Registered Public Health Nurse with three years working


and Educational experience at the level of Staff Nurse.
Requirement
Knowledge of Reproductive Health policy, standards and
Knowledge and protocols.
Experience Knowledge of quality assurance issues
Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Knowledge of GHS Public Health Policies and Guidelines.
Skills and Good interpersonal skills Ability to
Abilities Problem solving skill drive/ride a
Ability to relate to people from differing backgrounds motorbike
IT skills Valid and clean
Ability to initiate and maintain clear, concise driving license
documentation
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

131
4.6.2 Nursing Officer, Public Health

Job Title : Nursing Officer, Public Health

Grade : Nursing Officer

Responsible To : Departmental Manager/Head of Nursing

Accountable To : Head of facility

Job Purpose

Contribute to the assessment, planning, implementation monitoring and evaluation of


public health nursing care at sub-district level

Main Duties and Responsibilities

Contribute to the organization and management of public health nursing services in


the unit, ensuring that clients are treated with respect and dignity at all times
Contribute to the development of caseload/catchment population profile and
implementation of care programs.
Organize and participate in family planning and outreach services.
Organize and participate in child welfare clinic, home and school health services
Ensure continuity of care by organizing home visits to special clients.
Organize periodic community mobilization in the catchment area
Facilitate tracing of defaulters in the community
Facilitate the promotion of the immunisation programme to ensure maximum
possible protection against disease.
Ensure pre and post voluntary counselling and testing (HIV/AIDS) as well as
counselling on health related issues (newly diagnosed TB and diabetic patients
Ensure Counselling of in-patients with diseases like T.B, HIV/AIDS, Hepatitis, TB,
measles, Enteric Fever etc
Ensure that plans of care for patients are written and updated and that all
observations, documentation and communication is accurate ensuring that
appropriate care is given accordingly
Perform any other relevant duties that may be assigned.

Communication and Working relationships

Establish and maintain effective communication with staff, patients/clients, and


visitors
Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Organize and attend unit meetings as required
Liaise appropriately with the facility management, ensuring open and effective
communication is maintained.
Attend and contribute at general staff meetings

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of public health services.
132
Monitor own performance against agreed objectives
Contribute to the Continuing Professional Development (CPD) of the staff in the unit.
Participate in the induction of new staff in the unit.
Play active role in the teaching and evaluation of performance of students in the unit
Play active role in the training of TBAs and supervise their work
Ensure the appraisal of staff performance in the unit.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Take charge of the unit in the absence of the Unit In-Charge.


Assist in ensuring regular availability of supplies (vaccines) and other logistics in the
unit
Assist in maintaining up-to-date records in the unit.
Assist in devising improved job methods for increasing efficiency in the unit.
Assist in the preparation of unit action plan and budget.
Compile and submit periodic returns.

Research

Participate in audit and operational research

Health and Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Assist the Unit in-Charge to maintain a safe, clean, pleasant and therapeutic
environment taking remedial action when necessary.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the clinical services.
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services

Further Information

The post holder must at all times:


o Work in accordance with the GHS/NMC Code of Professional Conduct and
Disciplinary Procedure.
o Strictly adhere to the provisions of the patients charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

133
Person Specification
Nursing Officer, Public Health
Criteria Essential Desirable

Educational Registered Public Health Nurse with three years post


Qualification specialty working experience at the level of Senior Staff
and Nurse and evidence of Continuing Professional Training.
Experience
Knowledge Knowledge of Reproductive Health policy, standards and
protocols.
Knowledge of quality assurance issues
Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Knowledge of GHS organizational policies.
Skills and Good interpersonal skills Ability to
Abilities Problem solving skill drive/ride a
Ability to relate to people from differing backgrounds motorbike
Computer skills Valid and clean
Ability to initiate and maintain clear, concise documentation driving license
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

134
4.6.3 Senior Nursing Officer (Unit In-Charge, Public Health)

Job Title : Unit-In Charge, Public Health

Grade : Senior Nursing Officer

Responsible To : Departmental Manager/Head of Nursing

Accountable To : Head of facility

Job Purpose

To lead in the assessment, planning, implementation monitoring and evaluation of public


health nursing care at sub-district level

Main Duties and Responsibilities

Organize and manage public health services in the unit, ensuring that clients are
treated with respect and dignity at all times
Lead in the development of caseload/catchment population profile and
implementation of care programs.
Organize and participate in family planning and outreach services.
Organize and participate in child welfare clinic, home and school health services
Ensure continuity of care by appropriate transfer of relevant information.
Be aware of, and adhere to reproductive health policy and standards
Organize periodic community mobilization in the catchment area
Facilitate tracing of defaulters in the community
Facilitate the promotion of the immunisation programme to ensure maximum
possible protection against disease.
Ensure pre and post voluntary counselling and testing (HIV/AIDS) as well as
counselling on health related issues (newly diagnosed TB and diabetic patients
Ensure Counselling of in-patients with diseases like T.B, HIV/AIDS, Hepatitis, TB,
measles, Enteric Fever etc
Ensure that plans of care for patients are written and updated and that all
observations, documentation and communication is accurate ensuring that
appropriate care is given accordingly
Perform any other relevant duties that may be assigned.

Communication and Working relationships

Establish and maintain effective communication with staff, patients/clients, and


visitors
Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Organize and attend unit meetings as required
Liaise appropriately with the facility management, ensuring open and effective
communication is maintained.
Attend and contribute at general staff meetings

135
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of public health services.
Monitor own performance against agreed objectives
Contribute to the Continuing Professional Development (CPD) of the staff in the unit.
Plan and participate in the induction of new staff in the unit and act as a preceptor.
Receive students, teach and evaluate their performance in the unit
Play active role in the training of TBAs and supervise their work
Undertake appraisal of staff performance in the unit.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Be responsible for effective day-to-day management of the unit


Ensure regular availability of supplies (vaccines) and other logistics in the unit
Undertake roster planning and monitoring and documentation of all leave for all the
staff in the unit.
Ensure that complete, accurate and up to date records are maintained in the
ward/unit in accordance with the GHS guidelines for record keeping.
Devise improved job methods for increasing efficiency in the unit
Play active role in the preparation of unit action plan and budget.
Prepare and submit periodic report on the activities of the unit.

Research

Participate in audit and operational research.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff and that of
clients/patients
Ensure that GHS and facility safety policies, arrangements, assessments, etc are in
place and are made available to all the staff in the unit
Ensure adherence to the GHS health and safety policies, guidelines/protocols (eg.
the use of personal protective clothing/equipment).
Liaise with the Departmental Manager/Facility Management and ensure that any
advice on health and safety is implemented
Ensure that accidents/incidents or ill health, failings in equipment are reported and
recorded.
Assist in ensuring planned preventive maintenance of plant and equipment in the
unit.

Quality Assurance

Ensure quality assurance systems are in place for monitoring quality and for
investigating incidents and complaints in the unit.
Ensure that staff in the unit comply with the quality assurance guidelines.
Keep up-to-date with quality developments relevant to area of work and related
services.
Continuously monitor activities against quality standards, anticipating factors that
may reduce quality and taking effective action to address them.
136
Further Information

The post holder must at all times:


o Work in accordance with the GHS/NMC Code of Professional Conduct and
Disciplinary Procedure.
o Strictly adhere to the provisions of the patients charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Senior Nursing Officer, Public Health
Criteria Essential Desirable

Educational Registered Public Health Nurse with three years post


Qualification specialty working experience at the level of Nursing Officer
and Experience and evidence of Continuing Professional Training.

Knowledge Knowledge of Reproductive Health Policy, standards and


protocols.
Knowledge and understanding of quality assurance issues
Knowledge of GHS Patient Charter
Understanding of audit processes
Knowledge of Health and Safety
Knowledge of GHS organizational policies.
Skills and Demonstrated teaching, leadership, human relations and Ability to
Abilities effective communication skills drive/ride a
Ability to manage under pressure motorbike
Excellent interpersonal skills Valid and
Problem solving skill clean driving
Ability to relate to people from differing backgrounds license
Computer skills
Presentation skills
Ability to initiate and maintain clear, concise documentation
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

137
4.6.4 Principal Nursing Officer, Public Health

Job Title : District Public Health Nurse/Departmental Manager

Grade : PNO, Public Health

Responsible To : Head of Nursing and Midwifery Services

Accountable To : Head of Facility

Job Purpose:

To co-ordinate public health nursing services in the district and contribute to service
development through capacity building, monitoring and facilitative supervision.

Main Duties and Responsibilities

Facilitate the organization and management of public health nursing activities in the
facility/district
Lead in the implementation, monitoring and evaluation of practice standards in
facility/district
Lead in the development of caseload/practice profile and implementation of
programs of care.
Take an innovative approach to public health practice in response to a changing
service
Give expert opinion based on practice-based evidence to support the district/facility
to assess, plan, prioritize, implement and evaluate public health interventions to meet
the needs of the population.
Assist in planning systems of public health activities, which satisfy agreed standards
at national and local levels.
Ensure continuity of care for specified clients discharged from health facility.
Draw upon a wide range of technical skills to advise, supervise, demonstrate or
teach public health nurses in the district.
Act as an expert resource for implementing advanced practice, empowering public
health nurses in the region to take on a wider range of roles and skills
Facilitate the promotion of the immunization programme to ensure maximum
possible protection against disease
Liaise with all members of multi-disciplinary team to ensure high standards of care
Participate in the yearly staff planning, distribution of various categories of public
health staff for smooth running of the public health nursing activities in the
facility/district.

Communication and Working relationships

Establish and maintain effective communication with staff, patients/clients, and


visitors
Develop and sustain partnership working with individuals, groups, communities and
agencies
Organize and attend meetings as required in connection with public health care.
Liaise appropriately with the health facility management ensuring open and effective
communication is maintained.
138
Attend and contribute at management and staff meetings

Be able to work with and direct all public health nurses and other staff in the facility in
a fair and impartial manner.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of public health services.
Monitor own performance against agreed objectives
Plan and coordinate public health nursing staff performance appraisal in the
facility/district.
Coordinate education and development for the public health nursing staff in the
facility. This may include collaborating with other Department Managers in
conducting in-services, staff development programs, orientation and induction of all
new staff in the facility/district.
Receive and distribute public health nursing students and coordinate their teaching
and supervision in the facility/district.
Act as a role model in professional and personal attributes for staff.
Actively participate in the recruitment and retention of public health nurses in the
facility/district.
Ensure Continuing Professional Development (CPD) of the Public Health Nurses in
the facility/district.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Ensure maintenance and development of team morale in the facility.


Coordinate and supervise roster planning and monitoring and documentation of all
leave for nursing staff in the facility/DHMT
Lead in the preparation of plans, budgets for public health nursing care in the
facility/district.
Prepare and submit periodic report on the public health nursing activities in the
facility/.
Ensure that complete, accurate and up to date records are maintained in accordance
with the GHS guidelines for record keeping and management.
Devise improved job methods for increasing efficiency for public health services in
the facility/district

Research

Participate in audit and operational research.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff and that of
clients/patients
Ensure that GHS and Facility safety policies, arrangements, assessments, etc are in
place and made available to all the nursing staff in the facility
Ensure adherence to the health and safety policies, guidelines/protocols in the facility
(eg. the use of personal protective clothing/equipment).

139
Liase with the facility management and ensure that any advice on health and safety
is implemented
Ensure that accidents/incidents or ill health, failings in equipment are reported and
recorded.
Assist in ensuring planned preventive maintenance of plant and equipment in the
department.

Quality Assurance

Ensure quality assurance systems are in place for monitoring quality and for
investigating incidents and complaints in the public health nursing Directorate.
Ensure that the nursing staff comply with the quality assurance guidelines.
Monitor and evaluate quality of public health nursing practice in the facility
Keep up-to-date with quality developments relevant to area of work and related
services.
Continuously monitor activities against quality standards, anticipating factors that
may reduce quality and taking effective action to address them.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Principal Nursing Officer, Public Health
Criteria Essential Desirable

Educational Registered Public Health Nurse with Five (5) years post Masters Degree
Qualification specialty working experience at the level of Senior Nursing in Public Health
and Officer and evidence of Continuing Professional Training.
Experience
Knowledge Knowledge of Reproductive Health policy, standards and Knowledge of
protocols. standard setting
Knowledge and understanding of quality assurance issues
Knowledge of GHS Patient Charter
Understanding of audit processes
Knowledge of Health and Safety
Knowledge of GHS organizational policies.
Skills and Demonstrated teaching, leadership, human relations and Ability to
Abilities effective communication skills drive/ride a
Ability to manage under pressure motorbike
Excellent interpersonal skills Valid and clean
Problem solving skill driving license
Ability to relate to people from differing backgrounds
Computer skills

140
Presentation skills
Ability to initiate and maintain clear, concise documentation
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

141
4.6.5 Deputy Director of Nursing Services, Public Health (Regional Health
Directorate)

Job Title : Regional Public Health Nurse

Grade : Deputy Director of Nursing Services

Responsible To : Divisional Head

Accountable To : Regional Director of Health Services

Job Purpose:

To co-ordinate and lead in the development of public health nursing services within the
region through contribution to service development, monitoring and evaluation

Main Duties and Responsibilities

Facilitate the organization and management of public health activities in the Region.
Lead in the development, implementation, monitoring and evaluation of standards in
effective public health services using national, regional and local policy.
Develop caseload/practice profile, identify, prioritize and implement programs of care
at the regional level.
Take an innovative approach to public health nursing practice in response to a
changing service
Give expert opinion based on practice-based evidence to support districts to assess,
plan, prioritize, implement and evaluate public health interventions to meet their
needs.
Play active role in planning systems of public health activities, which satisfy agreed
standards at national and local levels.
Draw upon a wide range of technical skills to advise, supervise, demonstrate or
teach public health nurses in the region.
Act as an expert resource for implementing advanced practice, empowering public
health nurses in the region to take on a wider range of roles and skills
Facilitate the promotion of the immunization programme to ensure maximum
possible protection against diseases.
Liaise with all members of multi-disciplinary team to ensure high standards of care
Participate in the yearly staff planning, distribution of public health nursing staff for
smooth running of services in the region.

Communication and Working relationships

Create and maintain effective communication with public health nursing staff and
other staff in the region.
Develop and sustain partnership with individuals, groups, communities and agencies
in the region.
Participate in multi-professional meetings and conferences as required.
Attend and contribute at management and staff meetings
Attend and contribute at regional mortality conferences
Be able to work with and direct all nurses in the region in a fair and impartial manner.

142
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of public health services.
Monitor own performance against agreed objectives
Play active role in the management of recruitment, selection, induction and retention
of public health nursing staff in the region.
Act as a role model in professional and personal attributes for staff.
Ensure that all public health nursing staff in the region participate in an annual
appraisal.
Ensure Continuing Professional Development (CPD) of the Public Health Nurses in
the region.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Play active role in the management of staff complaints, grievances and disciplinary
action.
Ensure the most effective use of approved resource.
Identify and participate in any cost improvement measures as required
Assist in developing standards of Customer Care and External Relations in the
region e.g. auditing how clients needs are met.
Offer support and advice to Nurse Managers in the facilities in the region in
managing complaints and conflicts.

Research

Undertake research in the area of work

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff working at regional level.
Promote adherence of public health nurses in the region to health and safety
policies, guidelines and protocols.

Quality Assurance

Promote the establishment and monitoring of quality assurance systems for public
health nursing services in the region.
Keep up-to-date with quality developments relevant to area of work and related
services.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

143
This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Deputy Director of Nursing Services (Public Health)
Criteria Essential Desirable

Educational Registered Public Health Nurse with Degree in Nursing or


Qualification related field and FIVE (5) years working experience at the level
and of Principal Nursing Officer and evidence of continuing
Experience professional development and training in Management
OR
Registered Public Health Nurse with Masters in Public Health
or related field and a minimum of three years postgraduate
qualification working experience at the level of Senior Nursing
Officer and evidence of Continuing Professional development
and training in Management
OR Experience of
Registered Public Health Nurse with Masters in Public Health or planning and
related field at the level of Principal Nursing Officer and implementing
evidence of Continuing Professional development and training service
in Management developments
Research experience
Knowledge Knowledge of Reproductive Health policy, standards and
protocols.
Knowledge and understanding of quality assurance issues
Knowledge of nursing administration and office procedures
Knowledge of GHS Patient Charter
Understanding of audit processes
Knowledge of Health and Safety
Knowledge of GHS organizational policies.
Skills and Demonstrated teaching, leadership, human relations and Ability to
Abilities effective communication skills drive/ride a
Ability to manage under pressure motorbike
Excellent interpersonal skills to liaise with personnel at all levels Valid and
Problem solving skill clean driving
Ability to relate to people from differing backgrounds license
Computer skills
Presentation skills
Ability to initiate and maintain clear, concise documentation
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the Service

144
4.7 COMMUNITY HEALTH NURSES

4.7.1 Community Health Nurse

Job Title : Community Health Nurse

Grade : Community Health Nurse

Responsible To : Unit-In-Charge

Accountable To : Head of Nursing

Job Purpose

To assist in organizing and providing community health (nursing) services to meet the
health needs of a defined catchment population.

Main Duties and Responsibilities

Assist in developing caseload/catchment population profile and identify, prioritise and


implement programs of care, planning and carrying out MCH activities
Assist in the immunization programme to ensure maximum possible protection
against disease.
Participate in health education activities
Assist in the running of family planning, post natal and child welfare clinics
Counsel individuals with special problems during child welfare clinics and refer to the
appropriate person
Conduct school hygiene inspection
Assist in ensuring continuity of care by tracing defaulters and making follow-ups
visits to clients with TB, HIV/AIDS, aged, low birth weights babies and advising them
accordingly
Give first aid treatment to the community when the need arises
Assist in the deliveries in the hospitals and during home visits when the need arises
(i.e with respect to Community Health Nurse Midwife)
Educate in-patients with communicable diseases like T.B, HIV/AIDS, Hepatitis,
Enteric Fever, AFB in the Wards
Assist in organizing periodic community mobilization in the catchment area
Administer drugs as necessary, observing the effects and side-effects and where
appropriate, in consultation with responsible medical officer, suggest changes in
treatment regimes
Liaise with other agencies like social welfare to assist clients in need of support.
Prepare and submit written reports on treatment and progress to Unit In-Charge
Protect all confidential information concerning patients obtained in the course of
professional practice and make disclosures only with the patient consent or when
disclosure can be appropriately justified.
Carry out other official duties assigned by the Unit In-Charge

Communication and Working relationships

Maintain effective communication with colleagues, patients/ clients and visitors.


Attend meetings as required in connection with community health services.
Attend and contribute at general staff meetings

145
Effectively work in a team with other health workers.

Personal and People Development

Attend in-service training to upgrade skills and knowledge to provide quality care to
clients
Monitor own performance against agreed objectives and standards.
Participate in the training of student nurses and other learners.
Keep log of own performance and in-service training log for purposes of appraisal.

Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines and work within the
prescribed quality standards for community health services.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Community Health Nurse
Criteria Essential Desirable

Educational Valid Registration with NMC plus Community Health Nurse


Qualification Certificate.
and Experience
Knowledge Knowledge and understanding of community health
nursing practice
Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Skills and Report writing skills computer skills
Abilities Group work skills
Time management skills

146
Good communication skills
Ability to work well in a team setting.
Understanding of social factors involved in community
care.
Able to communicate clearly
Ability to organise and prioritise a workload
Ability to relate to people from differing backgrounds

147
4.7.2 Senior Community Health Nurse

Job Title : Community Health Nurse

Grade : Senior Community Health Nurse

Responsible To : Unit-In-Charge

Accountable To : Head of Nursing

Job Purpose

To contribute to the organization and provision community health (nursing) services to


meet the health needs of a defined catchment population

Main Duties and Responsibilities

Contribute to the development of caseload/catchment population profile and identify,


prioritise and implement programs of care, planning and carrying out MCH activities
Particiapte in the immunization programme to ensure maximum possible protection
against disease.
Participate in health education activities
Play active role in the running of family planning, post natal and child welfare clinics
Counsel individuals with special problems during child welfare clinics and refer to the
appropriate person
Conduct school hygiene inspection
Assist in ensuring continuity of care by tracing defaulters and making follow-ups
visits to clients with TB, HIV/AIDS, aged, low birth weights babies and advising them
accordingly
Give first aid treatment to the community when the need arises
Assist in the deliveries in the hospitals and during home visits when the need arises
(i.e with respect to Community Health Nurse Midwife)
Educate in-patients with communicable diseases like T.B, HIV/AIDS, Hepatitis,
Enteric Fever, AFB in the Wards
Administer drugs as necessary, observing the effects and side-effects and where
appropriate, in consultation with responsible medical officer, suggest changes in
treatment regimes
Assist in organizing periodic community mobilization in the catchment area
Liaise with other agencies like social welfare to assist clients in need of support.
Prepare and submit written reports on treatment and progress to Unit In-Charge
Protect all confidential information concerning patients obtained in the course of
professional practice and make disclosures only with the patient consent or when
disclosure can be appropriately justified.
Carry out other official duties assigned by the Unit In-Charge

Communication and Working relationships

Maintain effective communication with colleagues, patients/ clients and visitors.


Attend meetings as required in connection with community health services.
Attend and contribute at general staff meetings
Effectively work in a team with other health workers.

148
Personal and People Development

Attend in-service training to upgrade skills and knowledge to provide quality care to
clients
Monitor own performance against agreed objectives and standards.
Participate in the training of student nurses and other learners.
Keep log of own performance and in-service training log for purposes of appraisal.

Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines and work within the
prescribed quality standards for the community health services.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Senior Community Health Nurse
Criteria Essential Desirable

Educational Valid Registration with NMC plus Community Health


Qualification Nurse Certificate plus Three (3) years working experience
and at the level of Senior Community Health Nurse plus
Experience evidence of continuing professional development
Knowledge Knowledge and understanding of quality assurance issues
Knowledge of GHS Patient Charter
Knowledge of Health and Safety
Skills and Counselling skills Computer skills
Abilities Report writing skills Ability to
Group work skills drive/ride a
Time management skills motorbike with
Good communication skills a valid and
Ability to work well in a team setting. clean driving
149
Understanding of social factors involved in community licence
care.
Able to communicate clearly
Ability to organize and prioritize workload
Ability to relate to people from differing backgrounds

150
4.7.3 Principal Community Health Nurse

Job Title : Community Health Nurse

Grade : Principal Community Health Nurse

Responsible To : Unit-In-Charge

Accountable To : Head of Nursing

Job Purpose

To organize and provide community health (nursing) services to meet the health needs
of a defined catchment population.

Main Duties and Responsibilities

Develop caseload/catchment population profile, identify, prioritise and implement


programs of care and assess, plan, implement and evaluate programmes of care
with and for clients in the community, including MCH activities
Run family planning, postnatal and child welfare clinics
Undertake immunization programme to ensure maximum possible protection against
disease.
Conduct school hygiene inspection and undertake health education activities
Assist in ensuring continuity of care by tracing defaulters and making follow-ups
visits to clients with TB, HIV/AIDS, aged, low birth weights babies and advising them
accordingly
Liaise with other agencies such as social welfare to assist patients/clients in need of
support
Counsel individuals with special problems during child welfare clinics and refer to the
appropriate person
Give first aid treatment to the community when the need arises
Educate in-patients with communicable diseases like T.B, HIV/AIDS, Hepatitis,
Enteric Fever, AFB in the Wards
Assist in organising periodic community mobilization in the catchment area
Assist in the deliveries in the hospitals and during home visits when the need arises
(i.e with respect to Community Health Nurse Midwife)
Supervise and administer drugs as necessary, observing the effects and side-effects
and where appropriate, in consultation with responsible medical officer, suggest
changes in treatment regimes
Ensure that the hospital policy in relation to storage, carriage and the administration
of drugs is strictly adhered to
Ensure all equipment used in the community, syringes, needles etc. are returned to
base and destroyed according to the GHS infection control policy and guidelines.
Prepare and submit written reports on treatment and progress to Unit In-Charge
Protect all confidential information concerning patients obtained in the course of
professional practice and make disclosures only with the patient consent or when
disclosure can be appropriately justified.
Carry out other official duties assigned by the Unit In-Charge

151
Communication and Working Relationships

Maintain effective communication with colleagues, patients/ clients and visitors.


Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Attend meetings as required in connection with the community health services.
Attend and contribute at general staff meetings
Effectively work in a team with other health workers.

Personal and People Development

Attend in-service training to upgrade skills and knowledge to provide quality care to
clients
Monitor own performance against agreed objectives and standards.
Participate in the training of student nurses and other learners.
Keep log of own performance and in-service training log for purposes of appraisal.

Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines and work within the
prescribed quality standards for the nursing services. Further Information

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

152
Person Specification
Principal Community Health Nurse
Criteria Essential Desirable

Educational Community Health Nurse Certificate plus five (5)


Qualification years working experience at the level of Senior
and Experience Community Health Nurse plus evidence of continuing
professional development
Knowledge Knowledge and understanding of quality assurance
issues
Knowledge of patients charter
Knowledge of Health and Safety
Skills and Counselling skills Computer skills
Abilities Supervisory skills Ability to
Report writing skills drive/ride a
Group work skills motorbike with a
Time management skills valid and clean
Good communication skills driving licence
Proven ability to work autonomously in the
community and use own initiative.
Ability to work well in a team setting.
Understanding of social factors involved in
community care.
Able to communicate clearly
Ability to organise and prioritise a complex workload
Ability to relate to people from differing backgrounds

153
4.7.4 Superintendent Community Health Nurse

Job Title : Community Health Nurse

Grade : Superintendent Community Health Nurse

Responsible To : Unit-In-Charge

Accountable To : Head of Nursing

Job Purpose:

To organize and provide community health (nursing) services to meet the health needs
of a defined catchment population.

Main Duties and Responsibilities

Develop caseload/catchment population profile, identify, prioritise and implement


programs of care and assess, plan, implement and evaluate programmes of care
with and for clients in the community, including MCH activities
Run family planning, postnatal and child welfare clinics
Undertake immunization programmes to ensure maximum possible protection
against disease.
Undertake health education activities and conduct school hygiene inspection
Assist in ensuring continuity of care by tracing defaulters and making follow-ups
visits to clients with TB, HIV/AIDS, aged, low birth weights babies and advising them
accordingly
Liaise with other agencies such as social welfare to assist patients/clients in need of
support
Counsel individuals with special problems during child welfare clinics and refer to the
appropriate person
Give first aid treatment to the community when the need arises
Educate in-patients with communicable diseases like T.B, HIV/AIDS, Hepatitis,
Enteric Fever, AFB in the Wards
Organise periodic community mobilization in the catchment area
Assist in the deliveries in the hospitals and during home visits when the need arises
(i.e. with respect to Community Health Nurse Midwife)
Supervise and administer drugs as necessary, observing the effects and side-effects
and where appropriate, in consultation with responsible medical officer, suggest
changes in treatment regimes
Ensure that the hospital policy in relation to storage, carriage and the administration
of drugs is strictly adhered to
Ensure all equipment used in the community, syringes, needles etc. are returned to
base and destroyed according to the GHS infection control policy and guidelines.
Carry out other official duties assigned by the Unit In-Charge

Communication and Working relationships

Maintain effective communication with colleagues, patients/ clients and visitors.


Discuss treatment/management of condition with patient and relatives where
applicable and encourage them to ask questions.
Attend meetings as required in connection with the nursing care.

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Attend and contribute at general staff meetings
Effectively work in a team with other health workers.

Personal and People Development

Attend in-service training to upgrade skills and knowledge to provide quality care to
clients
Monitor own performance against agreed objectives and standards.
Participate in the training of student nurses and other learners.
Keep log of own performance and in-service training log for purposes of appraisal.

Health Safety Responsibilities

Adhere to the health and safety policies, guidelines/protocols (eg. the use of
personal protective clothing/equipment
Take care of own safety and take all measures to ensure the safety of the patient,
relatives and staff - reporting all accidents, risk assessments and incidents,
completing relevant documentation and undertake further investigation as directed.
Assist the Ward Manager/Unit in-Charge to maintain a safe, clean, pleasant and
therapeutic environment taking remedial action when necessary.

Quality Assurance

Comply with the GHS quality assurance policy and guidelines and work within the
prescribed quality standards for the community health services.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Superintendent Community Health Nurse
Criteria Essential Desirable

Educational Community Health Nurse Certificate plus five (5) years


Qualification working experience at the level of Principal Community
and Experience Health Nurse plus evidence of continuing professional
development
Knowledge Knowledge and understanding of quality assurance
issues
Knowledge of patients charter
Knowledge of Health and Safety

Skills and Counselling skills Computer


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Abilities Supervisory skills skills
Report writing skills Ability to
Group work skills drive/ride a
Time management skills motorbike
Good communication skills with a valid
Proven ability to work autonomously in the community and clean
and use own initiative. driving
Ability to work well in a team setting. licence
Understanding of social factors involved in community
care.
Able to communicate clearly
Ability to organise and prioritise a complex workload
Ability to relate to people from differing backgrounds

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4.7.5 Community Psychiatric Nurse

Main Duties and Responsibilities

Refer cases to the hospital


Administer medications to discharged patients
Intervenes in crisis situations
Counsels patients and relations
Resolve conflicts amongst patients and family
Trace defaulters
Organise and conduct health promotions programmes
Conduct home visits
Plan and do follow ups of discharge patients
Liaise with other agencies e.g social welfare etc
Attends to psychiatric emergencies in the community
Establish and maintain communication with patients, communities and the society as
a whole
Plans and evaluate care programmes of clients
Conduct hospital visits of relapsed clients
Functions at unfamiliar terrain
Teaches all categories of students
Prepares budget and care plan for the unit.

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4.8 NURSING TUTORS

4.8.1 Nursing Tutor

Job Title : Nursing Tutor

Grade : Nursing Tutor

Responsible to : Head of Institution

Accountable to : Head of Institution

Job Purpose:

To train nurses and midwives to be able to function in a multi-disciplinary health team

Main Duties and Responsibilities

Teach trainees through a variety of methods to achieve the required professional


proficiency.
Prepare course outline for various subjects to be taught
Participate in the review of training curriculum as may be required
Plan for resources needed for effective teaching and learning
Assess and evaluate performance of trainees at regular intervals
Provide feedback to trainees as part of on-going assessment
Prepare clinical practice schedule for trainees
Contribute to the preparation and implementation of orientation programme for
preceptors.
Supervise practical work of students regularly
Contribute to the planning of remedial curricular activities for referred students
Participate in the organization and conduct of external examination for nursing and
midwifery trainees.
Perform other duties as directed by the Principal of Institution

Communication and Working Relationships

Maintain effective communication with colleagues, students and visitors


Effectively work in a team with other teaching staff.
Attend and contribute at general staff meetings

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the teaching services.
Monitor own performance against agreed objectives
Act as a role model in professional and personal attributes for students.
Participate in the planning and designing of training programmes for students.
Participate in the induction of new students in the institution.
Contribute to the maintenance of a suitable learning environment in the institution.
Be supportive to all staff and students and assertively deal with conflict.
Be visible and approachable resource for students and staff.

158
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Participate in any cost improvement measures as required.


Contribute to the maintenance of discipline in the institution
Promote a positive image for the institution

Research

Conduct nursing research to update knowledge


Conduct teaching research to promote quality of teaching

Health, Safety and Security Responsibilities

Undertake work activities and related training as defined in the GHS/MOH health and
safety policies and procedures.
Monitor work areas and practices and ensure they:
o Are safe and free from hazard
o Conform to GHS health and safety policy and guidelines
Solicit for immediate help for any emergency and take the appropriate action to
contain it
Report any issues in the workplace that may put health safety and security at risk.
Take the necessary action in relation to risks/incidents in the workplace.
Act as a role model in promoting health, safety and security in the institution.

Quality Assurance

Keep up-to-date with quality developments relevant to training of nursing students.


Act as a role model in quality improvement, offering advice and support to others.
Be actively involved in peer review in the institution

Further Information

The post holder must at all times:


o Work in accordance with the GHS/NMC Code of Professional Conduct and
Disciplinary Procedure.
o Comply with all GHS/NTC policies and procedures.

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

159
Person Specification
Nursing Tutor
Criteria Essential Desirable
Educational Degree in Nursing or related area Leadership
Qualification Registered in relevant nursing/midwifery specialty area Training
and Diploma in Education or its equivalent
Experience
Knowledge Knowledge of curriculum development
Knowledge of teaching methodology
Some experience in clinical supervision
Quality assurance
Skills and Interpersonal skills
Abilities Good communication skill
Teaching skills
Computer skills
Counselling skills
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the
Service

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4.8.2 Senior Nursing Tutor

Job Title : Nursing Tutor

Grade : Senior Nursing Tutor

Responsible to : Head of Institution

Accountable to : Head of Institution

Job Purpose:

To train nurses and midwives to be able to function in a multi-disciplinary health team

Main Duties and Responsibilities

Teach trainees through a variety of methods to achieve the required professional


proficiency.
Prepare course outline for various subjects to be taught
Participate in the review of training curriculum as may be required
Participate in the monitoring and evaluation of standards for effective teaching in the
institution
Plan for resources needed for effective teaching and learning
Assess and evaluate performance of trainees at regular intervals
Provide feedback to trainees as part of on-going assessment
Prepare clinical practice schedule for trainees
Prepare and implement orientation programme for preceptors
Supervise practical work of students regularly
Plan remedial curricular activities for referred students
Participate in the organization and conduct of external examination for the students
Perform other duties as directed by the Principal of Institution

Communication and Working Relationships

Maintain effective communication with colleagues, students and visitors


Effectively work in a team with other teaching staff.
Attend and contribute at general staff meetings

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the teaching services.
Monitor own performance against agreed objectives
Act as a role model in professional and personal attributes for students.
Participate in the planning and designing of training programmes for students.
Participate in the induction of new students in the institution.
Contribute to the maintenance of a suitable learning environment in the institution.
Be supportive to all staff and students and assertively deal with conflict.
Be visible and approachable resource for students and staff.
Keep log of own performance and in-service training log for purposes of appraisal.

161
Management

Participate in any cost improvement measures as required.


Contribute to the maintenance of discipline in the institution
Contribute to the promotion of a positive image for the institution

Research

Conduct nursing research to update knowledge


Conduct teaching research to promote quality of teaching

Health, Safety and Security Responsibilities

Undertake work activities and related training as defined in the GHS/MOH health and
safety policies and procedures.
Monitor work areas and practices and ensure they:
o Are safe and free from hazard
o Conform to GHS health and safety policy and guidelines
Solicit for immediate help for any emergency and take the appropriate action to
contain it
Report any issues in the workplace that may put health safety and security at risk.
Take the necessary action in relation to risks/incidents in the workplace.
Act as a role model in promoting health, safety and security in the institution.

Quality Assurance

Keep up-to-date with quality developments relevant to training of nursing students.


Act as a role model in quality improvement, offering advice and support to others.
Be actively involved in peer review in the institution

Further Information

The post holder must at all times:


o Work in accordance with the GHS/NMC Code of Professional Conduct and
Disciplinary Procedure.
o Comply with all GHS/NTC policies and procedures.

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Senior Nursing Tutor
Criteria Essential Desirable
Educational Degree in Nursing or related area Leadership
Qualification Registered in relevant nursing/midwifery specialty area Training
and Diploma in Education or its equivalent
Experience Three years working experience at the level of
Nursing Tutor
Evidence of Continuing Professional Development
Some experience in clinical supervision
Knowledge Knowledge of curriculum development
Knowledge of teaching methodology
162
Knowledge of quality assurance issues
Skills and Excellent report writing and verbal communication
Abilities skills.
Interpersonal skills
Presentation skills
Computer skills
Counselling skills
Demonstrated ability to work on own initiative.
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the
Service

163
4.8.3 Principal Nursing Tutor

Job Title : Nursing Tutor

Grade : Principal Nursing/Midwifery Tutor

Responsible to : Head of Institution

Accountable to : Head of Institution

Job Purpose:

To train nurses and midwives to be able to function in a multi-disciplinary health team

Main Duties and Responsibilities

Teach trainees through a variety of methods to achieve the required professional


proficiency.
Prepare course outline for various subjects to be taught
Participate in the review of training curriculum as required
Participate in the monitoring and evaluation of standards for effective teaching in the
institution
Plan for resources needed for effective teaching and learning
Assess and evaluate performance of trainees at regular intervals
Provide feedback to trainees as part of on-going assessment
Prepare clinical practice schedule for trainees
Prepare and implement orientation programme for preceptors
Supervise practical work of students regularly
Plan remedial curricular activities for referred students
Participate in the organization and conduct of external examination for the students
Perform other duties as directed by the Principal of Institution

Communication and Working Relationships

Maintain effective communication with colleagues, students and visitors


Effectively work in a team with other teaching staff.
Attend and contribute at management and staff meetings

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the teaching services.
Monitor own performance against agreed objectives
Act as a role model in professional and personal attributes for students.
Participate in the planning and designing of training programmes for students.
Participate in the induction of new students in the institution.
Contribute to the maintenance of a suitable learning environment in the institution.
Be supportive to all staff and students and assertively deal with conflict.
Be visible and approachable resource for students and staff.
Keep log of own performance and in-service training log for purposes of appraisal.

164
Management

Contribute to ensuring regular availability of supplies and other logistics for teaching
Contribute to cost improvement measures as required.
Promote a positive image for the institution
Contribute to the maintenance of discipline in the institution

Research

Participate in the conduct of research to update nursing knowledge


Be actively involved in research to update knowledge in subject area.

Health, Safety and Security Responsibilities

Undertake work activities and related training as defined in the GHS/MOH health and
safety policies and procedures.
Monitor work areas and practices and ensure they:
o Are safe and free from hazard
o Conform to GHS health and safety policy and guidelines
Solicit for immediate help for any emergency and take the appropriate action to
contain it
Report any issues in the workplace that may put health safety and security at risk.
Take the necessary action in relation to risks/incidents in the workplace.
Act as a role model in promoting health, safety and security in the institution.

Quality Assurance

Keep up-to-date with quality developments relevant to training of nursing students.


Act as a role model in quality improvement, offering advice and support to others.
Be actively involved in peer review in the institution

Further Information

The post holder must at all times:


o Work in accordance with the GHS/NMC Code of Professional Conduct and
Disciplinary Procedure.
o Comply with all GHS/NTC policies and procedures.

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Principal Nursing Tutor
Criteria Essential Desirable
Educational Degree in Nursing or related area Leadership
Qualification Registered in relevant nursing/midwifery specialty Training
and area
Experience Diploma in Education or its equivalent
Five years working experience at the level of Senior
Nursing Tutor
Evidence of Continuing Professional Development
165
Experience in clinical supervision

Knowledge Knowledge of curriculum development


Knowledge of teaching methodology
Quality assurance
Skills and Excellent report writing and verbal communication
Abilities skills.
Interpersonal skills
Presentation skills
Computer skills
Counselling skills
Demonstrated ability to work on own initiative.
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the
Service

166
4.8.4 Deputy Director, Nursing Services (Nursing Tutor)

Job Title : Nursing Tutor

Grade : Deputy Director, Nursing Services

Responsible to : Head of Institution

Accountable to : Head of Institution

Job Purpose:

To train nurses and midwives to be able to function in a multi-disciplinary health team

Main Duties and Responsibilities

Teach trainees through a variety of methods to achieve the required professional


proficiency.
Prepare course outline for various subjects to be taught
Contribute to the review of training curriculum as required
Participate in the monitoring and evaluation of standards for effective teaching in the
institution
Plan for resources needed for effective teaching and learning
Assess and evaluate performance of trainees at regular intervals
Provide feedback to trainees as part of on-going assessment
Prepare clinical practice schedule for trainees
Prepare and implement orientation programme for preceptors
Supervise practical work of students regularly
Plan remedial curricular activities for referred students
Participate in the organization and conduct of external examination for nursing and
midwifery trainees.
Manage the institution in the absence of the Head.

Communication and Working Relationships

Communicate with colleagues and trainees to ensure quality of teaching is consistent


Attend meetings as required in connection with the teaching services.
Liaise appropriately with the Director of the Institution ensuring open and effective
communication is maintained.
Communicate collaboratively and co-operatively with other health care professionals,
recognising and respecting their involvement in the training of the students.
Maintain good working relationships with staff, students and visitors.
Effectively work in a team with other teaching staff.
Be able to work with all staff members and direct all students in a fair and impartial
manner.
Attend general staff meetings to exchange information regarding developments and
changes occurring within the GHS/MOH taking action as appropriate.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the teaching services.

167
Monitor own performance against agreed objectives
Act as a role model in professional and personal attributes for students.
Participate in the planning and designing of training programmes for students.
Participate in the induction of new students in the institution.
Contribute to the maintenance of a suitable learning environment in the institution.
Assist in the maintenance and development of team morale, be supportive to all staff
and students and assertively deal with conflict.
Be visible and approachable resource for students and staff.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Ensure regular availability of supplies and other logistics for teaching


Contribute to cost improvement measures as required.
Promote a positive image for the institution
Contribute to the maintenance of discipline in the institution

Research

Participate in the conduct of research to update nursing knowledge


Be actively involved in research to update knowledge in subject area.

Health, Safety and Security Responsibilities

Undertake work activities and related training as defined in the GHS/MOH health and
safety policies and procedures.
Monitor work areas and practices and ensure they:
o Are safe and free from hazard
o Conform to GHS health and safety policy and guidelines
Solicit for immediate help for any emergency and take the appropriate action to
contain it
Report any issues in the workplace that may put health safety and security at risk.
Take the necessary action in relation to risks/incidents in the workplace.
Act as a role model in promoting health, safety and security in the institution.

Quality Assurance

Keep up-to-date with quality developments relevant to training of nursing students.


Act as a role model in quality improvement, offering advice and support to others.
Be actively involved in peer review in the institution

Further Information

The post holder must at all times:


o Work in accordance with the GHS/NMC Code of Professional Conduct and
Disciplinary Procedure.
o Comply with all GHS/NTC policies and procedures.

168
This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Deputy Director, Nursing Services
Criteria Essential Desirable
Educational Degree in Nursing or related area; Leadership
Qualification Registered in relevant nursing/midwifery specialty area; Training
and Diploma in Education or its equivalent;
Experience Five years working experience at the level of Principal
Nursing Tutor and evidence of continuing professional
development and training in Management
OR
Degree in Nursing or related area; Registered in relevant
nursing/midwifery specialty area plus a masters Degree
and a minimum of three years post masters qualification
working experience at the level of Senior Nursing Tutor
and evidence of Continuing Professional development
and training in Management
OR
Degree in Nursing or related area; Registered in relevant
nursing/midwifery specialty area plus masters Degree at
the level of Principal Nursing Tutor and evidence of
Continuing Professional development and training in
Management

Research experience
Knowledge Knowledge of curriculum development
Knowledge of teaching methodology
Quality assurance
Skills and Excellent report writing and verbal communication skills.
Abilities Interpersonal skills
Presentation skills
Computer skills
Counselling skills
Demonstrated ability to work on own initiative.
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the needs of the
Service

169
4.8.5 Deputy Director, Nursing Services

Job Title : Head, (Nursing/Midwifery Training Institution)

Grade : Deputy Director of Nursing Services

Responsible to : Regional Director of Health Services

Accountable to : Director, HRD, MOH

Job Purpose

To manage an institution for the training of nurses and midwives

Main Duties and Responsibilities

Provides technical advice in matters relating to teaching and learning in the


institution.
Contributes to the development of training curriculum.
Ensure the application of prescribed methodology for the teaching of students in the
institution.
Take an active role in ensuring processes are in place for the identification, collection
and evaluation of information to support planning and management decision-making
in the institution
Take a lead role in the monitoring and evaluation of standards for effective teaching
in the institution
Prepare academic calendar of the institution
Contribute to the recruitment of teaching staff for the institution.
Allocate courses for instruction to teaching staff
Ensures the availability of needed resources for effective teaching and learning.
Co-ordinate all the activities in the institution
Ensures environment of training institution is conducive for teaching and learning.
Protect all confidential information concerning trainees obtained in the course of
professional practice and make disclosures only with the trainees consent or when
disclosure can be appropriately justified.

Communication and Working Relationships

Foster good communication and team working relationships within the organization
Organize and attend meetings as required.
Discuss the curriculum of the institution with the instructors
Ensure involvement of the teaching staff in relevant discussions / developments that
are responsive to the demands placed on the institution.
Effectively work in a team with other teaching staff.
Be able to work with all staff members and direct all students in a fair and impartial
manner.
Organize and attend general staff meetings to exchange information regarding
developments and changes occurring within the GHS/MOH taking action as
appropriate

170
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the teaching services.
Monitor own performance against agreed objectives
Act as a role model in professional and personal attributes for students and members
of staff.
Plan and coordinate staff performance appraisal and personal development within
the institution.
Plan and participate in the induction of fresh students in the institution.
Establish, promote and maintain effective learning environment for staff and students
in the institution.
Ensure maintenance and development of team morale, be supportive to all staff and
students and assertively deal with conflict.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Ensure regular availability of supplies and other logistics for effective teaching in the
institution
Ensure the most effective use of approved resource.
Identify and participate in any cost improvement measures as required.
Promote a positive image for the institution
Implement disciplinary and grievance procedures in a fair and impartial manner
Maintain a high profile to ensure maximum interface with the public in order to act as
a primary source of information.
Pursue staff concerns and resolve problems on their behalf effectively.
Ensure that complete, accurate and up to date records are maintained in the
institution.
Coordinate the preparation of the facility plans and budgets.
Prepare and submit periodic report on the activities of the institution.

Research

Actively promote research and utilization of research findings.


Undertake research to improve teaching and learning.

Health and Safety

Take care of own safety and ensure the safety of other staff and that of
clients/patients
Ensure that GHS health and safety policies, arrangements, assessments, etc are in
place and made available to all the staff in the institution
Ensure adherence to the health and safety policies, guidelines/protocols in the
institution (eg. the use of personal protective clothing/equipment).
Ensure that accidents/incidents or ill health, failings in equipment are reported and
recorded.
Ensure that inspections and remedial actions are taken
Ensure planned preventive maintenance of plant and equipment in the institution.

171
Quality Assurance

Ensure quality assurance systems are in place for monitoring quality and for
investigating incidents and complaints in the institution.
Ensure that staff comply with the quality assurance guidelines.
Act as a role model in quality improvement, offering advice and support to others.
Keep up-to-date with quality developments relevant to area of work and related
services, alerting others to new developments and the implications of this for their
practice.
Continuously monitor activities against quality standards, anticipating factors that
may reduce quality and taking effective action to address them.
Identify and investigate poor quality promptly, identifying contributing factors and
agreeing on methods for addressing them.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/NMC Code of Professional Conduct and


Disciplinary Procedure.
o Comply with all GHS/NTC policies and procedures.

This job description is intended as a guide to the principal duties and responsibilities for
the post and should not be considered an exhaustive list. It is subject to change in line
with future development of the service

Person Specification
Head, Health Training Institution
Criteria Essential Desirable
Educational Registered Nurse or Midwife with Post graduate degree in
Qualification Masters in Nursing or Equivalent and a Management/
and Experience minimum of Five years postgraduate Administration in a
qualification working experience, three relevant field
of which must be at Senior
Management level; evidence of
Continuing Professional development
and training in Management and
leadership
Research experience
Knowledge Experience in curriculum development Experience of planning
and clinical supervision. and implementing service
Knowledge of standard setting developments.
Quality assurance Involvement in nursing
MOH/GHS guidelines (e.g code of training institution
ethics and patients charter) operational policy
development
Skills and Excellent report writing and verbal
Abilities communication skills.
Interpersonal skills
Presentation skills
Computer skills
Counselling skills
Demonstrated ability to work on own

172
initiative.
Personal Self motivated/ ability to motivate others
Attributes Flexible attitude and committed to the
needs of the Service

173
5. PHARMACY STAFF

5.1 PHARMACISTS

5.1.1 Pharmacist Intern

Job Title : Pharmacist Intern

Grade : Pharmacist Intern

Responsible To : Pharmacy Manager

Accountable To : Medical Superintendent

Job Purpose

To provide responsible and comprehensive chemotherapy for the purpose of


achieving definite outcomes that improve quality of life of patients/clients under the
direct supervision of a Pharmacist.

Main Duties

Provide care under supervision, in accordance with the standards of pharmaceutical


care and the standards operating procedures and guidelines for pharmaceutical
services.
Participate in the education and training of junior pharmacy staff and other
healthcare providers as appropriate.
Play an integral role in providing good quality assurance of pharmaceutical services.
Participate effectively in the Rational Use of Medicines (RUM) activities in the
hospital.
Participate in regular inventory control of medicines at the pharmacy.
Participate actively in the appropriate collection and storage of data from operational
research and clinical audit in the hospital.
Carry out duties in accordance with well established hospital policies and guidelines.
Collaborate with other members of the clinical care team in the treatment and
management of disease in the hospital according to the Standard Treatment
Guidelines and Essential Drugs List.
Support the provision of adequate emergency medicines at the various vantage
points of the hospital.
Avail self for all training programs aimed at preparing for the professional qualifying
exams conducted by the Pharmacy Council.
Perform any other official duty that may be assigned.

Communication and Working Relationships

Maintain effective communication with other team members in the hospital.


Participate in all multi-professional meetings and conferences as required.
Attend and contribute at staff meetings
Attend performance review meetings and participate actively on issues related to
pharmaceutical services.

174
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of pharmaceutical services.
Monitor own performance against agreed objectives
Keep log of own performance and in-service training log for purposes of appraisal.

Health and Safety Responsibilities

Take care of own safety and ensure the safety of other members of the
pharmaceutical care team.

Quality Assurance

Implement professional, national and local standards for quality assurance.


Ensure regular professional self-development.

Further Information

The post holder must at all times:

o Work in accordance with the GHS/Pharmacist Code of Professional


Conduct and Disciplinary Procedure.
o Strictly adhere to the provisions of the patients charter.
o Participate in the national programme

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered as an exhaustive list. It is subject to
change in line with future development of the service.

Person Specification
Pharmacist Intern
Criteria Essential Desirable
Educational Degree in Pharmacy from a recognized University and posting by the
Qualification Pharmacy Council of Ghana.
& Experience
Knowledge Basic knowledge of GHS policies and operating procedures relating to
pharmaceutical services.
Knowledge of quality assurance issues.
Knowledge of health and safety
Skills Excellent written and verbal communication skills.
Ability to work in a multi-disciplinary team.
Ability to organise workload and work under pressure to meet tight
deadlines.
Computer skills.
Personal Demonstrate flexibility and a methodological approach to work.
Attributes Ability to take initiative and to influence others positively

175
5.1.2 Pharmacist

Job Title : Pharmacist

Grade : Pharmacist

Responsible To : Pharmacy Manager

Accountable To : Medical Superintendent

Job Purpose

To provide a comprehensive and good quality pharmaceutical services to


patients/clients in the hospital.

Main Duties

Provide quality pharmaceutical care to clients in the health facility in accordance with
the Standards of Pharmaceutical Care and accompanying Standard Operating
Procedures (SOPs) and Guidelines for Pharmaceutical Services.
Provide medicines information, advice and counselling services to other health staff
and patients/clients to enhance therapeutic outcomes.
Serve as Manager of a Pharmacy in a Clinical Department and deputize for the
Senior Pharmacists in his/her absence.
Ensure the safe and secure storage and handling of medicines in the hospital.
Serve as an active member of the hospital quality assurance team as appropriate.
Promote the activities of Drugs and Therapeutic Committee (DTC) and Rational Use
of Medicines (RUM) in the hospital.
Ensure that good quality, safe, efficacious and affordable pharmaceutical products
and devices are supplied to patients/clients.
Ensure the effective and efficient management of the Revolving Drugs Funds of the
hospital.
Ensure the efficient collection, storage, processing and utilization of data in
pharmacy to inform management and clinical care decisions.
Contribute actively to the development of hospital policies and guidelines and ensure
compliance to them.
Undertake central intravenous addictives services in accordance with the level of
care in the hospital.

Communication and Working Relationships

Maintain effective communication with other team members in the hospital.


Maintain collaborative links with other pharmaceutical organizations and relevant
regulatory bodies.
Participate actively in clinical meetings of the clinical departments.
Attend performance review meetings and participate actively on issues related to
clinical pharmacy practice.
Participate in multi-professional meetings and scientific conferences as required in
the Hospital.

176
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands in the area of pharmaceutical services.
Monitor own performance against agreed objectives and targets.
Promote capacity building of pharmacy workforce in the hospital through advocacy.
Contribute to the process of recruitment and retention of Pharmacists and Pharmacy
Technicians in the GHS.
Promote an enabling environment for staff development and training to meet
required standards.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Contribute to the maintenance of an accurate database on pharmaceutical services


in the Hospital.
Identify and undertake any cost improvement measures as required.
Promote a positive image for GHS.
Provide leadership and mentorship to inspire Pharmacists for future development.

Research

Participate in research and development activities on pharmacy practice within the


Hospital.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff working within the office.
Promote adherence to health and safety policies, guidelines and protocols across the
Hospital.

Quality Assurance

Promote the establishment and monitoring of quality assurance systems for


pharmaceutical services in the Hospital.
Keep up-to-date with quality developments relevant to area of work and related
services.

Further Information

The post holder must at all times:

o Work in accordance with the Code of Professional Conduct and Disciplinary


Procedures of the GHS and Pharmacists.
o Strictly adhere to the provisions of the Patients Charter.
o Adhere to GHS administrative policies and procedures.

This job description is intended as a guide to the principal duties and


responsibilities for the post and should not be considered an exhaustive list. It is
subject to change in line with future development of the service.

177
Person Specification
Pharmacist
Criteria Essential Desirable
Educational Degree in Pharmacy and a Registered Pharmacist plus at
Qualification least ONE (1) year internship
and Experience
Knowledge Knowledge of GHS policies and operating procedures.
Knowledge of quality assurance issues.
Knowledge of GHS Patient Charter
Knowledge of health and safety
Knowledge of the Standards of Pharmaceutical Care and
SOPs and Guidelines.
Skills Excellent written and verbal communication skills.
Ability to work, lead and manage a multi-disciplinary team.
Ability to organise workload work under pressure to meet
tight deadlines.
Computer skills.
Excellent problem-solving skills.
Personal Demonstrate flexibility and a methodological approach to
Attributes work.
Ability to take initiative and to influence others positively.

178
5.1.3 Senior Pharmacist

Job Title : Pharmacist

Grade : Senior Pharmacist

Responsible To : Pharmacy Manager

Accountable To : Medical Superintendent

Job Purpose

To provide comprehensive good quality pharmaceutical services to patients/clients in


the hospital as well as manage resources of a hospital pharmacy.

Main Duties

Provide quality pharmaceutical care to clients in the health facility in accordance with
the Standards of Pharmaceutical Care and accompanying Standard Operating
Procedures (SOPs) and Guidelines for Pharmaceutical Services.
Provide medicines information, advice and counselling services to other health staff
and patients/clients to enhance therapeutic outcomes.
Serve as Manager of a Pharmacy in a Clinical Department and deputize for the
Principal Pharmacists in his/her absence.
Ensure the safe and secure storage and handling of medicines in the hospital.
Serve as an active member of the hospital quality assurance team as appropriate.
Promote the activities of Drugs and Therapeutic Committee (DTC) and Rational Use
of Medicines (RUM) in the hospital.
Ensure that good quality, safe, efficacious and affordable pharmaceutical products
and devices are supplied to patients/clients.
Ensure the effective and efficient management of the Revolving Drugs Funds of the
hospital.
Ensure the efficient collection, storage, processing and utilization of data in
pharmacy to inform management and clinical care decisions.
Contribute actively to the development of hospital policies and guidelines and ensure
compliance to them.
Undertake central intravenous addictives services in accordance with the level of
care in the hospital.
Perform any other official duty that may be assigned

Communication and Working Relationships

Maintain effective communication with other team members in the hospital.


Maintain collaborative links with other pharmaceutical organizations and relevant
regulatory bodies.
Participate actively in clinical meetings of the clinical departments.
Attend performance review meetings and participate actively on issues related to
clinical pharmacy practice.
Participate in multi-professional meetings and scientific conferences as required in
the Hospital.

179
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands of the pharmaceutical services.
Monitor own performance against agreed objectives and targets.
Promote capacity building of pharmacy workforce in the hospital through advocacy.
Contribute to the process of recruitment and retention of Pharmacists and Pharmacy
Technicians in the GHS.
Promote an enabling environment for staff development and training to meet
required standards.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Contribute to the maintenance of an accurate database on pharmaceutical services


in the Hospital.
Identify and undertake any cost improvement measures as required.
Promote a positive image for GHS.
Provide leadership and mentorship to inspire Pharmacists for future development.

Research

Participate in research and development activities on pharmacy practice within the


Hospital.

Health and Safety Responsibilities

Take care of own safety and ensure the safety of other staff working within the office.
Promote adherence to health and safety policies, guidelines and protocols across the
Hospital.

Quality Assurance

Promote the establishment and monitoring of quality assurance systems for


pharmaceutical services in the Hospital.
Keep up-to-date with quality developments relevant to area of work and related
services.

Further Information

The post holder must at all times:

o Work in accordance with the Code of Professional Conduct and Disciplinary


Procedures of the GHS and Pharmacists.
o Strictly adhere to the provisions of the Patients Charter.
o Adhere to GHS administrative policies and procedures.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service.

180
Person Specification
Senior Pharmacist
Criteria Essential Desirable
Educational Degree in Pharmacy and a Registered Postgraduate qualification in
Qualification Pharmacists plus three (3) years working a relevant field.
and experience at the level of Pharmacist plus
Experience evidence of leadership and continuing professional Experience of planning and
development and training. implementing service
developments.

Experience of multi-agency
networking.
Experience of human
resource issues.
Knowledge Knowledge of GHS policies and operating
procedures.
Knowledge of quality assurance issues.
Knowledge of GHS Patient Charter
Knowledge of health and safety
Knowledge of the Standards of Pharmaceutical
Care and SOPs and Guidelines.
Skills Excellent written and verbal communication skills.
Ability to work, lead and manage a multi-
disciplinary team.
Ability to organise workload and work under
pressure to meet tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Excellent problem-solving skills

Personal Demonstrate flexibility and a methodological


Attributes approach to work.
Ability to take initiative and to influence others
positively.

181
5.1.4 Principal Pharmacist

Job Title : Pharmacist

Grade : Principal Pharmacist

Responsible To : Pharmacy Manager

Accountable To : Medical Superintendent

Job Purpose

To provide comprehensive good quality pharmaceutical services to clients/patients in


the hospital and to manager appropriately resources available.

Main Duties

Provide quality pharmaceutical care to clients in the health facility within the
Standards of Pharmaceutical Care and the accompanying Standard Operating
Procedures (SOPs) and Guidelines for Pharmaceutical Services.
Provide medicines information, advice and counselling services to other health staff
and clients to enhance therapeutic outcomes.
Serve as Manager of a Pharmacy in a Clinical Department and deputize for the
Regional Pharmacist or the DDPS in his/her absence.
Ensure the safe and secure storage and handling of medicines in the hospital.
Serve as an active member of the hospital quality assurance team.
Promote the activities of Drugs and Therapeutic Committee (DTC) and Rational Use
of Medicines (RUM) in the hospital.
Ensure that good quality, safe, efficacious and affordable pharmaceutical products
and devices are supplied to clients.
Ensure the effective and efficient management of the Revolving Drugs Funds of the
hospital.
Ensure the efficient collection, storage, processing and utilization of data in
pharmacy to inform management and clinical care decisions.
Contribute actively to the development of hospital policies and guidelines and ensure
compliance to them.
Undertake central intravenous addictives services in accordance with the level of
care in the hospital.
Perform any other official duty that may be assigned.

Communication and Working Relationships

Maintain effective communication with other team members in the hospital.


Maintain collaborative links with other pharmaceutical organizations and relevant
regulatory bodies.
Participate actively in clinical meetings of the clinical departments.
Attend performance review meetings and participate actively on issues related to
clinical pharmacy practice.
Participate in multi-professional meetings and scientific conferences as required in
the Hospital.

182
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands of the pharmaceutical services.
Monitor own performance against agreed objectives and targets.
Promote capacity building of pharmacy workforce in the hospital through advocacy.
Contribute to the process of recruitment and retention of Pharmacists and Pharmacy
Technicians in the GHS.
Promote an enabling environment for staff development and training to meet
required standards.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Contribute to the maintenance of an accurate database on pharmaceutical services


in the Hospital.
Identify and undertake any cost improvement measures as required.
Promote a positive image for GHS.
Provide leadership and mentorship to inspire Pharmacists for future development.

Research

Participate in research and development activities on pharmacy practice within the


Hospital.

Health and Safety Responsibilities

Take care of own safety and ensure the safety of other staff working within the office.
Promote adherence to health and safety policies, guidelines and protocols across the
Hospital.

Quality Assurance

Promote the establishment and monitoring of quality assurance systems for


pharmaceutical services in the Hospital.
Keep up-to-date with quality developments relevant to area of work and related
services.

Further Information

The post holder must at all times:

o Work in accordance with the Code of Professional Conduct and Disciplinary


Procedures of the GHS and Pharmacists.
o Strictly adhere to the provisions of the Patients Charter.
o Adhere to GHS administrative policies and procedures.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service.

183
Person Specification
Principal Pharmacist
Criteria Essential Desirable
Educational Degree in Pharmacy and a Registered Pharmacist plus Postgraduate
Qualification five (5) years working experience at the level of Senior qualification in a
and Pharmacist plus evidence of leadership and continuing relevant field.
Experience professional development and training. Experience of planning
and implementing
Experience of policy and standards development. service developments.

Experience of multi-
agency networking.
Experience of human
resource issues.
Knowledge A broad knowledge base of GHS policies and operating
procedures.
A broad knowledge base of the Standards of
Pharmaceutical Care and SOPs and Guidelines.
Knowledge of GHS Patient Charter
Knowledge of quality assurance issues.
Knowledge of health and safety
Skills Excellent written and verbal communication skills.
Ability to work, lead and manage a multi-disciplinary
team.
Ability to organise workload work under pressure to meet
tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Excellent problem-solving skills
Personal Demonstrate flexibility and a methodological approach to
Attributes work.
Ability to take initiative and to influence others positively.

184
5.1.5 Specialist Pharmacist

Job Title : Clinical Pharmacist

Grade : Specialist Pharmacist

Responsible To : Pharmacy Manager


Head of Clinical Department

Accountable To : Medical Superintendent

Job Purpose

To provide tailored individualized patient centred clinical pharmaceutical care to


achieve set therapeutic outcome.

To advise the Head of Clinical Department and Director of Pharmacy on matters


related to the pharmaceutical care to patients/clients of the hospital.

Main Duties

Initiate, facilitate and participate actively in the development, review and


implementation of therapeutic standards and protocols such as hospital formulary
and standard treatment guidelines in line with national policy.
Review clinical notes/records (nursing, pharmacy, medical, laboratory) and patient
condition in response to therapy.
Identify patient pharmaceutical care issues and resolve them, and advise the clinical
care team accordingly.
Document the outcomes of the screening processes and all interventions and
recommendations to the clinical in-charge.
Collaborate with the pharmacy managers and clinical team leaders to enhance the
quality of pharmaceutical care in the hospital.
Perform regular clinical presentations on pharmaceutical issues to the clinical care
team.
Serve as a core and active member of the clinical care and quality assurance teams.
Promote and monitor the Rational Use of Medicines (RUM) in the hospital.
Play a leading role in the activities of the Medicines and Therapeutic Committee of
the hospital.
Provide adequate counselling services to patients/clients in the hospital.
Scan the horizon (www) for relevant medicine information materials to be shared with
other healthcare professionals in a consumable form.

Communication and Working Relationships

Maintain effective communication with other team members in the hospital.


Maintain collaborative links with other pharmaceutical organizations and relevant
regulatory bodies.
Participate actively in clinical meetings of the clinical department.
Attend performance review meetings and participate actively on issues related to
clinical pharmacy practice.
Participate in multi-professional meetings and scientific conferences as required in
the Region/Hospital.
185
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands of the pharmaceutical services.
Monitor own performance against agreed objectives and targets.
Promote capacity building of pharmacy workforce in the hospital through advocacy.
Contribute to the process of recruitment and retention of Pharmacists and Pharmacy
Technicians in the GHS.
Promote an enabling environment for staff development and training to meet
required standards.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Contribute to the maintenance of an accurate database on pharmaceutical services


in the Hospital.
Contribute to the preparation of facility plans and budgets
Prepare and submit periodic reports on the pharmaceutical services in the facility.
Identify and undertake any cost improvement measures as required.
Promote a positive image for GHS.
Provide leadership and mentorship to inspire Pharmacists for future development.

Research

Coordinate, participate and conduct research and development activities on


pharmacy practice within the Hospital.

Health and Safety Responsibilities

Take care of own safety and ensure the safety of other staff working within the office.
Promote adherence to health and safety policies, guidelines and protocols across the
Hospital.

Quality Assurance

Promote the establishment and monitoring of quality assurance systems for


pharmaceutical services in the Hospital.
Keep up-to-date with quality developments relevant to area of work and related
services.

Further Information

The post holder must at all times:

o Work in accordance with the Code of Professional Conduct and Disciplinary


Procedures of the GHS and Pharmacists.
o Strictly adhere to the provisions of the Patients Charter.
o Adhere to GHS administrative policies and procedures.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service.

186
Person Specification
Clinical Pharmacist
Criteria Essential Desirable
Educational Degree in Pharmacy and a Registered Pharmacist plus a Experience of
Qualification Masters qualification in Clinical Pharmacy at the level of planning and
and Experience Principal Pharmacist plus evidence of leadership and implementing
continuing professional development; service
or developments.

Degree in Pharmacy and a Registered Pharmacist plus a Experience of


Masters qualification in Clinical Pharmacy at the level of multi-agency
Senior Pharmacist plus three (3) years post-postgraduate networking.
qualification working experience at a Clinical Department Experience of
plus evidence of leadership and continuing professional human resource
development. issues.

Experience of policy and standards development.


Research experience.
Knowledge A broad knowledge base of GHS policies and operating
procedures.
A broad knowledge base of the Standards of
Pharmaceutical Care and SOPs and Guidelines.
Knowledge of GHS Patient Charter
Knowledge of quality assurance issues.
Knowledge of health and safety
Skills Excellent written and verbal communication skills.
Ability to work, lead and manage a multi-disciplinary team.
Ability to organise workload work under pressure to meet
tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Excellent problem-solving skills
Personal Demonstrate flexibility and a methodological approach to
Attributes work.
Ability to take initiative and to influence others positively.

187
5.1.6 Deputy Director of Pharmaceutical Services

Job Title : Regional Pharmacist

Grade : Deputy Director of Pharmaceutical Services


(DDPS)

Responsible To : Deputy Director for Clinical Care


Chief Pharmacist (Technical Issues)

Accountable To : Regional Director of Health Services

Job Purpose

To ensure the delivery of pharmaceutical services and provide technical advice on


pharmaceutical matters in the Region/Hospital.

To have overall responsibility for medicines management and ensure the


maintenance of pharmaceutical standards through monitoring, research, policy
development and implementation within the Region/Hospital.

Main Duties

Provide timely, up-to-date and relevant pharmaceutical advice to the Director of


Health Services and other members of the Health Management Team.
Serve as a core and active member of the Clinical Care and Quality Assurance
Teams.
Conduct regular monitoring and support of pharmaceutical services in the facilities in
the Region/Hospital.
Promote and monitor the Rational Use of Medicines (RUM) in the Region/Hospital.
Ensure the formation and effective functioning of Medicines and Therapeutic
Committees in the Region/Hospital.
Ensure that good quality, safe, efficacious and affordable pharmaceutical products
and apparatus are available within the Region/Hospital.
Prepare and submit periodic reports on the state of pharmaceutical services in the
Region/Hospital on time to the Director of Health Services and the Chief Pharmacist.
Ensure that pharmaceutical care in the Region/Hospital is tailored towards the needs
of clients/patients.
Ensure the effective and efficient management of the Revolving Drugs Funds in the
Region/Hospital.
Contribute actively towards the development of national and professional policies
and guidelines.
Initiate the development and ensure the implementation of innovations that improve
the quality of pharmaceutical services in accordance with GHS requirements.

Communication and Working Relationships

Maintain effective communication with other team members in the GHS as well as
stakeholders and external agencies.
Contribute in multi-professional meetings and scientific conferences as required in
the Region/Hospital.
Participate in management meetings within the Region/Hospital.

188
Maintain collaborative links with other pharmaceutical organizations and relevant
regulatory bodies.

Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands of the pharmaceutical services.
Monitor own performance against agreed objectives and targets.
Promote capacity building of pharmacy workforce in the Region/Hospital through
advocacy.
Contribute to the process of recruitment and retention of Pharmacists and Pharmacy
Technicians in the GHS.
Promote an enabling environment for staff development and training to meet
required standards.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Contribute to the maintenance of an accurate database on pharmaceutical services


in the Region/Hospital.
Contribute to the preparation of plans and budgets at the Regional Health Directorate
Prepare and submit periodic reports on the pharmaceutical services at the regional
level.
Identify and undertake any cost improvement measures as required.
Promote a positive image for GHS.
Provide leadership and mentorship to inspire Pharmacists for future development.

Research

Coordinate, participate and conduct research and development activities on


pharmacy practice within the Region/Hospital.

Health and Safety Responsibilities

Take care of own safety and ensure the safety of other staff working within the office.
Promote adherence to health and safety policies, guidelines and protocols across the
Region/Hospital.

Quality Assurance

Promote the establishment and monitoring of quality assurance systems for


pharmaceutical services in the Region/Hospital.
Keep up-to-date with quality developments relevant to area of work and related
services.

Further Information

The post holder must at all times:

o Work in accordance with the Code of Professional Conduct and Disciplinary


Procedures of the GHS and Pharmacists.

189
o Strictly adhere to the provisions of the Patients Charter.
o Adhere to GHS administrative policies and procedures.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service.

Person Specification
Deputy Director of Pharmaceutical Services (DDPS)
Criteria Essential Desirable
Educational Degree in Pharmacy and a Registered Pharmacists plus a Experience of
Qualification relevant postgraduate qualification (at least at Masters planning and
and level) at the level of Principal Pharmacist plus evidence of implementing service
Experience leadership and continuing professional development and developments.
training in management;
Or
Degree in Pharmacy and a Registered Pharmacists plus a
relevant postgraduate qualification (at least at Masters Experience of multi-
level) and three (3) years post-postgraduate qualification agency networking.
working experience at the level of Senior Pharmacist plus Experience of human
evidence of leadership and continuing professional resource issues.
development and training in management;
Or
Degree in Pharmacy and a Registered Pharmacists plus five
(5) years working experience at the level of Principal
Pharmacist plus evidence of leadership and continuing
professional development and training in management.

Experience of policy and standards development.


Research experience.
Knowledge A broad knowledge base of GHS policies and operating
procedures.
A broad knowledge base of the Standards of
Pharmaceutical Care and SOPs and Guidelines.
Knowledge of GHS Patient Charter
Knowledge of quality assurance issues.
Knowledge of health and safety
Skills Excellent written and verbal communication skills.
Ability to work, lead and manage a multi-disciplinary team.
Ability to organise workload work under pressure to meet
tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Excellent problem-solving skills
Personal Demonstrate flexibility and a methodological approach to
Attributes work.
Ability to take initiative and to influence others positively.

190
5.1.7 Chief Pharmacist

Job Title : Chief Pharmacist

Grade : Director of Pharmaceutical Services (DPS)

Responsible To : Director ICD, GHS

Accountable To : Director-General, GHS

Job Purpose

To ensure the delivery of pharmaceutical services and provide technical advice on


pharmaceutical matters in the Ghana Health Service (GHS).

To have overall responsibility for medicines management and ensure the


maintenance of pharmaceutical standards through monitoring, research, policy
development and implementation within the GHS.

Main Duties

Provide pharmaceutical advice to the Director-General of Ghana Health Service.


Be responsible for the provision of good quality pharmaceutical services in the GHS.
Ensure that policies are developed for the effective and efficient provision of
pharmaceutical services in the GHS
Advise on human resource matters relating to pharmacy practice within the GHS.
Ensure the regular monitoring of standards of pharmaceutical services within the
GHS
Hold regular review meetings with Deputy Directors of Pharmaceutical Services.
Ensure the promotion and monitoring of Rational Use of Medicines (RUM) within
GHS facilities.
Ensure the establishment and effective functioning of Medicines and Therapeutic
Committees in the Regional and District Hospitals.
Submit periodic and timely reports on pharmaceutical activities within the GHS to the
Director-General.
Work in collaboration with other stakeholders in the health sector in the formulation
of health sector reforms and policies.
Provide technical advice for procurement of medicines and other pharmaceuticals
within the GHS.
Promote the establishment of Medicines Information Services within the GHS.
Coordinate research and development activities in the provision of pharmaceutical
services within the GHS.

Communication and Working Relationships

Maintain effective communication with other team members in the GHS as well as
stakeholders and external agencies.
Contribute in multi-professional meetings and scientific conferences as required.
Participate in management meetings within the GHS.
Maintain collaborative links with other pharmaceutical organizations and relevant
regulatory bodies in the country.

191
Personal and People Development

Develop and maintain continuing personal and professional development to meet the
changing demands of the pharmaceutical services.
Monitor own performance against agreed objectives and targets.
Promote capacity building of pharmacy workforce through advocacy
Contribute to the process of recruitment and retention of Pharmacists and Pharmacy
Technicians in the GHS.
Promote an enabling environment for staff development and training to meet
required standards.

Management

Contribute to the maintenance of an accurate database on pharmaceutical services


in the GHS.
Ensure preparation of plans and budgets for the pharmacy unit at the national level
Prepare and submit periodic reports on the pharmaceutical services at the national
level.
Identify and undertake any cost improvement measures as required.
Promote a positive image for GHS.
Provide leadership and mentorship to inspire Pharmacists for future development.

Research

Coordinate, participate and conduct research and development activities on


pharmacy practice within the GHS.

Health Safety Responsibilities

Take care of own safety and ensure the safety of other staff working within the office.
Promote adherence to health and safety policies, guidelines and protocols across the
GHS.

Quality Assurance

Promote the establishment and monitoring of quality assurance systems for


pharmaceutical services in the GHS.
Keep up-to-date with quality developments relevant to area of work and related
services.

Further Information

The post holder must at all times:

o Work in accordance with the Code of Professional Conduct and Disciplinary


Procedures of the GHS and Pharmacists.
o Strictly adhere to the provisions of the Patients Charter.
o Adhere to GHS administrative policies and procedures.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service.

192
Person Specification
Director of Pharmaceutical Services
Criteria Essential Desirable
Educational Degree in Pharmacy and a Registered Pharmacists Additional relevant
Qualification and plus a relevant postgraduate qualification (at least at postgraduate
Experience Masters level) and five (5) years working experience qualification or PhD.
at the level of Deputy Director of Pharmaceutical
Services; evidence of leadership and continuing
professional development and training in
management.
Experience of multi-
Experience of planning and implementing service agency networking.
developments. Experience of human
Experience of policy and standards development. resource issues.
Research experience.
Knowledge and A broad knowledge base of GHS policies and
Experience operating procedures.
A broad knowledge base of the Standards of
Pharmaceutical Care and SOPs and Guidelines.
Knowledge of GHS Patient Charter
Knowledge of quality assurance issues.
Knowledge of health and safety
Skills Excellent written and verbal communication skills.
Ability to work, lead and manage a multi-disciplinary
team.
Ability to organise workload work under pressure to
meet tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Excellent problem-solving skills

Personal Demonstrate flexibility and a methodological


Attributes approach to work.
Ability to take initiative and to influence others
positively.

193
5.2 PHARMACY TECHNICIANS

5.2.1 Pharmacy Technician

Title : Pharmacy Technician

Grade : Pharmacy Technician

Responsible To : Unit-In-Charge

Accountable To : Head of Department/Facility

Job Purpose

To provide technical functions associated with the delivery of pharmaceutical care in


accordance with the level of expertise, Standards for Pharmaceutical Care and Standard
Operating Procedures (SOPs) and Guidelines, and to take temporary charge of
pharmaceutical services in the absence of the pharmacist

Main Duties

Carry out assigned technical activities as defined for the section or unit within which
the post-holder is working, in accordance with agreed standards and policies.
Assist the pharmacist in preparing patient prescriptions for in-patient and out-patient
services.
Prepackage and compound pharmaceutical supplies as required to maintain stock
levels.
Ensure extemporaneous preparations are prepared to standard.
Assist in the delivery of all aspects of storage, record keeping, stock control and
rotation on the wards and pharmacy units.
Perform and document the inspections of areas where medications are dispensed,
stored, and administered; identify and retrieve outdated drugs and supplies and
register entries of dangerous medicines in line with the hospital policy.
Ensure that auditors and monitoring staff have recheck medicines /items received.
Ensure that value books are prepared for payment to be effected and that the
distribution of received medicines is done appropriately.
Take temporary charge of pharmaceutical services in the absence of the pharmacist,
in which case the job holder must limit him/herself to the level of expertise only.
Take full charge of pharmaceutical services at a Health Center.

Communication and Working Relationship

Maintain effective communication with staff, patients, and customers regarding


pharmacy activities.
Work effectively in a team with other health workers in the facility.
Work with and assist in the supervision of Dispensing Assistants in a fair and
impartial manner.
Attend and contribute at staff meetings.

Person and People Development

Take responsibility for own professional development.

194
Attend in-house training sessions relating to pharmaceutical services and other
aspects of professional development
Keep up to date on job related issues as appropriate.
Keep log of own performance and in-service training log for purposes of appraisal.

Health & Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Follow SOPS and guidelines at all times for the safe handling, prepackaging, and
storage of medicines.
Report any incident/accident at the pharmacy unit to Superior Officers in accordance
with standard protocols.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the pharmaceutical service.

Further Information

The post holder must at all times:

o Work in accordance with GHS Code of Professional Conduct and Disciplinary


Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes as directed.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Pharmacy Technician
Criteria Essential Desirable
Educational HND in Dispensing Technology or its equivalent plus ONE
Qualification (1) year national service at a recognized health facility
and
Experience
Knowledge Knowledge of quality assurance issues
Knowledge of health and safety
Knowledge of Patient Charter
Knowledge of policy and standards for Pharmaceutical
Care.
Skills Excellent written and verbal communication skills.
Computer skills.
Problem-solving skills.
Good interpersonal skills
Personal Demonstrate flexibility and a methodological approach to
Attributes work.
Ability to take initiative and to influence others positively.

195
5.2.2 Senior Pharmacy Technician

Title : Pharmacy Technician

Grade : Senior Pharmacy Technician

Responsible To : Unit-In-Charge

Accountable To : Head of Department/Facility

Job Purpose

To provide technical functions associated with the delivery of pharmaceutical care in


accordance with the level of expertise, Standards for Pharmaceutical Care and Standard
Operating Procedures (SOPs) and Guidelines, and to take temporary charge of
pharmaceutical services in the absence of the pharmacist

Main Duties

Carry out assigned technical activities as defined for the section or unit within which
the post-holder is working, in accordance with agreed standards and policies.
Assist the pharmacist in preparing patient prescriptions for in-patient and out-patient
services.
Prepackage and compound pharmaceutical supplies as required to maintain stock
levels.
Ensure extemporaneous preparations are prepared to standard.
Assist in the delivery of all aspects of storage, record keeping, stock control and
rotation on the wards and pharmacy units.
Perform and document the inspections of areas where medications are dispensed,
stored, and administered; identify and retrieve outdated drugs and supplies and
register entries of dangerous medicines in line with the hospital policy.
Ensure that auditors and monitoring staff have recheck medicines /items received.
Ensure that value books are prepared for payment to be effected and that the
distribution of received medicines is done appropriately.
Take temporary charge of pharmaceutical services in the absence of the pharmacist,
in which case the jobholder must limit him/herself to the level of expertise only.
Take full charge of pharmaceutical services at a Health Center.

Communication and Working Relationship

Maintain effective communication with staff, patients, and customers regarding


pharmacy activities.
Demonstrate ability to work effectively in a multidisciplinary team of health workers in
the facility.
Work with and assist in the supervision of Dispensing Assistants in a fair and
impartial manner.
Attend and contribute at staff meetings.

Person and People Development

Take responsibility for own professional development.

196
Attend in-house training sessions relating to pharmaceutical services and other
aspects of professional development
Keep up to date on job related issues as appropriate.
Contribute to Continuing Professional Development (CPD) of the Pharmacy
Technicians.
Keep log of own performance and in-service training log for purposes of appraisal.

Health & Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Follow SOPS and guidelines at all times for the safe handling, prepackaging, and
storage of medicines.
Report any incident/accident at the pharmacy unit to Superior Officers in accordance
with standard protocols.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the pharmaceutical service.

Further Information

The post holder must at all times:

o Work in accordance with GHS Code of Professional Conduct and Disciplinary


Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes as directed.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Senior Pharmacy Technician
Criteria Essential Desirable
Educational HND in Pharmacy Technology or its equivalent plus three Membership of
Qualification (3) years working experience at the level of Pharmacy professional
and Technician plus evidence of attendance of continuing organisation.
Experience education programmes.
Knowledge Knowledge of quality assurance issues
Knowledge of health and safety
Knowledge of GHS Patient Charter
Knowledge of policy and standards for Pharmaceutical
Care.

197
Skills Excellent written and verbal communication skills.
Ability to organise workload work under pressure to meet
tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Problem-solving skills
Ability for team work, good organisation and self-motivation.
Good interpersonal skills
Personal Demonstrate flexibility and a methodological approach to
Attributes work.
Ability to take initiative and to influence others positively.

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5.2.3 Principal Pharmacy Technician

Title : Pharmacy Technician

Grade : Principal Pharmacy Technician

Responsible To : Unit-In-Charge

Accountable To : Head of Department/Facility

Job Purpose

To provide technical functions associated with the delivery of pharmaceutical care in


accordance with the level of expertise, Standards for Pharmaceutical Care and Standard
Operating Procedures (SOPs) and Guidelines, and to take temporary charge of
pharmaceutical services in the absence of the pharmacist

Main Duties

Carry out assigned technical activities as defined for the section or unit within which
the post-holder is working, in accordance with agreed standards and policies.
Assist the pharmacist in preparing patient prescriptions for in-patient and out-patient
services.
Prepackage and compound pharmaceutical supplies as required to maintain stock
levels.
Ensure extemporaneous preparations are prepared to standard.
Assist in the delivery of all aspects of storage, record keeping, stock control and
rotation on the wards and pharmacy units.
Perform and document the inspections of areas where medications are dispensed,
stored, and administered; identify and retrieve outdated drugs and supplies and
register entries of dangerous medicines in line with the hospital policy.
Ensure that auditors and monitoring staff have recheck medicines /items received.
Ensure that value books are prepared for payment to be effected and that the
distribution of received medicines is done appropriately.
Take temporary charge of pharmaceutical services in the absence of the pharmacist,
in which case the job holder must limit him/herself to the level of expertise only.
Take full charge of pharmaceutical services at a Health Center.

Communication and Working Relationship

Maintain effective communication with staff, patients, and customers regarding


pharmacy activities.
Demonstrate ability to work effectively in a multidisciplinary team of health workers in
the facility.
Work with and assist in the supervision of Dispensing Assistants in a fair and
impartial manner.
Attend and contribute at staff meetings.

Person and People Development

Take responsibility for own professional development.

199
Attend in-house training sessions relating to pharmaceutical services and other
aspects of professional development
Keep up to date on job related issues as appropriate.
Contribute to Continuing Professional Development (CPD) of the Pharmacy
Technicians.
Keep log of own performance and in-service training log for purposes of appraisal.

Health & Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Follow SOPS and guidelines at all times for the safe handling, prepackaging, and
storage of medicines.
Report any incident/accident at the pharmacy unit to Superior Officers in accordance
with standard protocols.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the pharmaceutical service.

Further Information

The post holder must at all times:

o Work in accordance with GHS Code of Professional Conduct and Disciplinary


Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes as directed.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Principal Pharmacy Technician
Criteria Essential Desirable
Educational HND in Pharmacy Technology or its equivalent plus five (5) years Membership of
Qualification working experience at the level of Senior Pharmacy Technician professional
and plus evidence of attendance of continuing education programmes. organisation.
Experience
Knowledge Knowledge of quality assurance issues
Knowledge of health and safety
Knowledge of GHS Patient Charter
Knowledge of policy and standards for Pharmaceutical Care.

200
Skills Excellent written and verbal communication skills.
Ability to work, lead and manage a team.
Ability to organise workload and work under pressure to meet
tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Problem-solving skills
Personal Demonstrate flexibility and a methodological approach to work.
Attributes Ability to take initiative and to influence others positively.

201
5.2.4 Assistant Chief Pharmacy Technician

Title : Pharmacy Technician

Grade : Assistant Chief Pharmacy Technician

Responsible To : Unit-In-Charge/Head of Department

Accountable To : Head of Department/Facility

Job Purpose

To assist the Chief Pharmacy Technician in the development of pharmaceutical


services in accordance with the level of expertise and take temporary charge of
pharmaceutical services as appropriate.

To advise the Chief Pharmacy Technician on middle level expertise and coordinate
activities between all levels of pharmacy technicians as well as provide quality
pharmaceutical care at the facility.

Main Duties

Carry out assigned technical activities as defined for the section or unit in
accordance with agreed standards and policies.
Perform and document the inspections of areas where medications are dispensed,
stored, and administered; identify and retrieve outdated drugs and supplies and
register entries of dangerous medicines in line with the hospital policy.
Supervise the maintenance of records of work and other statistics as required.
Be responsible for the provision of quality pharmaceutical services at all technical
levels.
Promote the rational use of drugs in the health facility.
Seek the welfare of all pharmacy technicians in accordance with procedures.
Contribute meaningfully to the development of national and professional policies and
guidelines on pharmaceutical services.
Take pro-active role in the development of innovations that will improve the quality of
pharmaceutical services in accordance with requirements.

Communication and Working Relationship

Maintain effective communication with staff, patients, and customers regarding


pharmacy activities.
Demonstrate ability to work effectively in a multidisciplinary team of health workers in
the facility.
Work with and assist in the supervision of Dispensing Assistants in a fair and
impartial manner.
Attend and contribute at staff meetings.

Person and People Development

Take responsibility for own professional development.

202
Attend in-house training sessions relating to pharmaceutical services and other
aspects of professional development
Keep up to date on job related issues as appropriate.
Contribute to Continuing Professional Development (CPD) of the Pharmacy
Technicians.
Keep log of own performance and in-service training log for purposes of appraisal.

Management

Implement departmental operational policies and guidelines in own work area.


Ensure an enabling environment is maintained for high standard of practice.
Ensure effective and efficient use of human and material resources.
Maintain up-to-date records on the activities of the unit.
Ensure the preparation and submission of reports for effective management
decisions.

Health & Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Follow SOPS and guidelines at all times for the safe handling, prepackaging, and
storage of medicines.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the pharmaceutical service.

Further Information

The post holder must at all times:

o Work in accordance with GHS Code of Professional Conduct and Disciplinary


Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes as directed.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

203
Person Specification
Assistant Chief Pharmacy Technician
Criteria Essential Desirable
Educational HND in Pharmacy Technology or its equivalent plus five (5) Membership of
Qualification years working experience at the level of Principal Pharmacy professional
and Technician plus evidence of attendance of continuing organisation.
Experience education programmes
Or
HND in Pharmacy Technology or its equivalent plus an
advanced diploma in a relevant field at the level of Principal
Pharmacy Technician plus evidence of attendance of
continuing education programmes
Or
HND in Pharmacy Technology or its equivalent plus an
advanced diploma plus three (3) years post advanced
diploma working experience at the level of Senior Pharmacy
Technician plus evidence of attendance of continuing
education programmes.
Knowledge Knowledge of GHS policies and operating procedures.
Knowledge of the Standards of Pharmaceutical Care and
SOPs and Guidelines.
Knowledge of quality assurance issues
Knowledge of health and safety
Knowledge of GHS Patient Charter
Skills Excellent written and verbal communication skills.
Ability to organise workload work under pressure to meet
tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Excellent problem-solving skills
Personal Demonstrate flexibility and a methodological approach to
Attributes work.
Ability to take initiative and to influence others positively.

204
5.2.5 Chief Pharmacy Technician

Title : Pharmacy Technician

Grade : Chief Pharmacy Technician

Responsible To : Head of Department/Facility

Accountable To : Head of Department/Facility

Job Purpose

To assist in the development of pharmaceutical services in accordance with the level


of expertise and take temporary charge of pharmaceutical services as appropriate.

To advise the Chief Pharmacist on all levels of technical expertise and coordinate
activities within the middle levels of pharmaceutical services.

Main Duties

Carry out assigned technical activities as defined for the section or unit in
accordance with agreed standards and policies.
Perform and document the inspections of areas where medications are dispensed,
stored, and administered; identify and retrieve outdated drugs and supplies and
register entries of dangerous medicines in line with the hospital policy.
Promote rational use of drugs in all health facilities in Ghana.
Contribute to the development of national and professional policies and guidelines
on pharmaceutical services.
Take pro-active role in the development of innovations that will improve the quality of
pharmaceutical services in accordance with requirements.
Advise the Chief Pharmacist on the optimal utilization of pharmaceutical expertise at
the technical level to improve the quality of pharmaceutical services.
Prepare and submit reports on the state of pharmaceutical services at the middle
level in Ghana to the Chief Pharmacist.

Communication and Working Relationship

Maintain effective communication with staff, patients, and customers regarding


pharmacy activities.
Demonstrate ability to work effectively in a multidisciplinary team of health workers in
the facility.
Work with and assist in the supervision of Dispensing Assistants in a fair and
impartial manner.
Attend and contribute at staff meetings.

Person and People Development

Take responsibility for own professional development.


Attend in-house training sessions relating to pharmaceutical services and other
aspects of professional development
Keep up to date on job related issues as appropriate.
Keep log of own performance and in-service training log for purposes of appraisal.

205
Contribute to Continuing Professional Development (CPD) of the Pharmacy
Technicians.

Management

Implement departmental operational policies and guidelines in own work area.


Ensure an enabling environment is maintained for high standard of practice.
Ensure effective and efficient use of human and material resources.
Maintain up-to-date records on the activities of the unit.
Ensure the preparation and submission of reports for effective management
decisions.

Health & Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Follow SOPS and guidelines at all times for the safe handling, prepackaging, and
storage of medicines.

Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the pharmaceutical service.

Further Information

The post holder must at all times:

o Work in accordance with GHS Code of Professional Conduct and Disciplinary


Procedure.
o Strictly adhere to the provisions of the Patients Charter.
o Participate in National Health Programmes as directed.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Chief Pharmacy Technician
Criteria Essential Desirable
Qualification HND in Pharmacy Technology or its equivalent plus Membership of
and Advanced Diploma in a relevant field plus five (5) years professional
Educational working experience at the level of Deputy Chief Pharmacy organisation.
Requirement Technician; evidence of attendance of continuing education
programmes.

Knowledge Broad knowledge base of GHS policies and operating


and procedures.
Experience Broad knowledge base of the Standards of Pharmaceutical
Care and SOPs and Guidelines.

206
Knowledge of quality assurance issues
Knowledge of health and safety
Knowledge of GHS Patient Charter
Skills Excellent written and verbal communication skills.
Ability to work, lead and manage a team.
Ability to organise workload work under pressure to meet
tight deadlines.
Demonstrated ability to work on own initiative.
Computer skills.
Excellent problem-solving skills
Personal Demonstrate flexibility and a methodological approach to
Attributes work.
Ability to take initiative and to influence others positively.

207
5.3 DISPENSING ASSISTANTS

5.3.1 Dispensing Assistant

Job Title : Dispensing Assistant

Grade : Dispensing Assistant

Responsible To : Unit-In- Charge

Accountable To : Head of facility

Job Purpose

To assist in the conduct of some restricted dispensing services under strict supervision
by a Pharmacy Technician or Pharmacist.

Main Duties

Undertake a range of dispensing duties as directed by the Pharmacy Technician or


Pharmacist.
Operate in accordance with pharmacy quality systems work instructions.
Keep the pharmacy and store room neat all the time.
Clean measuring instruments, equipment and other materials at the pharmacy.
Assist in the systematic and logical arrangement of medicines in the store room.
Assist in the transport of medicines from the source of supply to the stores and to
any other area within the hospital.
Assist in the pre-packaging of medicines for dispensing.
Assist in the periodic stocking process.
Perform any other official duty that may be assigned

Communication and Working Relationship

Maintain effective communication with work colleagues.


o Attend and contribute at general staff meetings.

Person and People Development

Attend in-house training sessions relating to dispensing services to upgrade


knowledge and skills.
Keep up to date on job related issues as appropriate.
Keep log of own performance and in-service training log for purposes of appraisal.

Health & Safety Responsibilities

Take care of own safety and that of other colleagues and clients as appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Report any accident/incidents in the course of duty to Superior Officers in
accordance with standard protocols.

208
Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the dispensing services.

Further Information

The post holder must at all times:

o Work in accordance with GHS Code of Professional Conduct and Disciplinary


Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Dispensing Assistant
Criteria Essential Desirable
Educational Post SSS Certificate in Dispensing at recognized institution.
Qualification
and
Experience
Knowledge Understanding of dispensing processes.
Some knowledge of quality assurance issues
Some knowledge of health and safety.
Skills Good written and verbal skills
Good interpersonal relationship
Record keeping skills
Personal Flexible, logical and methodological.
Attributes

209
5.3.2 Senior Dispensing Assistant

Job Title : Dispensing Assistant

Grade : Senior Dispensing Assistant

Responsible To : Unit-In- Charge

Accountable To : Head of facility

Job Purpose

To assist in the conduct of some restricted dispensing services under strict supervision
by a Pharmacy Technician or Pharmacist.

Main Duties

Undertake a range of dispensing duties as directed by the Pharmacy Technician or


Pharmacist.
Operate in accordance with pharmacy quality systems work instructions.
Keep the pharmacy and store room neat all the time.
Clean measuring instruments, equipment and other materials at the pharmacy.
Assist in the systematic and logical arrangement of medicines in the store room.
Assist in the transport of medicines from the source of supply to the stores and to
any other area within the hospital.
Assist in the pre-packaging of medicines for dispensing.
Assist in the periodic stocking process.
Perform any other official duty that may be assigned

Communication and Working Relationship

Maintain effective communication with work colleagues, other staff and


clients/patients.
o Attend and contribute at general staff meetings.

Person and People Development

Attend any in-house training sessions relating to dispensing services to upgrade


knowledge and skills.
Keep up to date on job related issues as appropriate.
Keep log of own performance and in-service training log for purposes of appraisal.

Health & Safety Responsibilities

Take care of own safety and that of other colleagues, clients and visitors as
appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Report any accident/incidents in the course of duty to Superior Officers in
accordance with standard protocols.

Quality Assurance

210
Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the dispensing services.

Further Information

The post holder must at all times:

o Work in accordance with GHS Code of Professional Conduct and Disciplinary


Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Senior Dispensing Assistant
Criteria Essential Desirable
Educational Post SSS Certificate in Dispensing with three (3) years Additional
Qualification experience at the level of Dispensing Assistant plus continuing training in
and in-service training. relevant area
Experience
Knowledge General knowledge of Standards for Pharmaceutical Care and
Standard Operating Procedures.
Understanding of dispensing processes.
Up-to-date knowledge of health and safety.
Skills Good written and verbal skills
Good interpersonal relationship
Record keeping skills
Ability to work with others as a team member
Ability to work under pressure
Personal Flexible, logical and methodological.
Attributes

211
5.3.3 Principal Dispensing Assistant

Job Title : Dispensing Assistant

Grade : Principal Dispensing Assistant

Responsible To : Unit-In- Charge

Accountable To : Head of facility

Job Purpose

To assist in the conduct of some restricted dispensing services under strict supervision
by a Pharmacy Technician or Pharmacist.

Main Duties

Undertake a range of dispensing duties as directed by the Pharmacy Technician or


Pharmacist.
Operate in accordance with pharmacy quality systems work instructions.
Supervise the Junior Dispensing Assistants in keeping the pharmacy and store room
neat all the time.
Clean measuring instruments, equipment and other materials at the pharmacy.
Assist in the systematic and logical arrangement of medicines in the store room.
Assist in the transport of medicines from the source of supply to the stores and to
any other area within the hospital.
Assist in the pre-packaging of medicines for dispensing.
Assist in the periodic stocking process.
Perform any other official duty that may be assigned

Communication and Working Relationship

Maintain effective communication with work colleagues, other staff and


clients/patients.
o Attend and contribute at general staff meetings.

Person and People Development

Attend any in-house training sessions relating to dispensing services to upgrade


knowledge and skills.
Keep up to date on job related issues as appropriate.
Keep log of own performance and in-service training log for purposes of appraisal.

Health & Safety Responsibilities

Take care of own safety and that of other colleagues, clients and visitors as
appropriate.
Work in compliance with all GHS health and safety requirements and attend relevant
training to update knowledge in line with GHS Health and Safety policy.
Report any accident/incidents in the course of duty to Superior Officers in
accordance with standard protocols.

212
Quality Assurance

Comply with all GHS Quality Assurance Policy guidelines and work within the
prescribed quality standards for the dispensing services.

Further Information

The post holder must at all times:

o Work in accordance with GHS Code of Professional Conduct and Disciplinary


Procedure.
o Strictly adhere to the provisions of the Patients Charter.

This job description is intended as a guide to the principal duties and responsibilities
for the post and should not be considered an exhaustive list. It is subject to change in
line with future development of the service

Person Specification
Principal Dispensing Assistant
Criteria Essential Desirable
Educational Post SSS Certificate in Dispensing with five (5) years Additional
Qualification and experience at the level of Senior Dispensing Assistant training in
Experience plus continuing in-service training. relevant area
Knowledge General knowledge of Standards for Pharmaceutical
Care and Standard Operating Procedures.
Understanding of dispensing processes.
Up-to-date knowledge of health and safety.
Skills Good written and verbal skills
Good interpersonal relationship
Record keeping skills
Ability to work with others as a team member
Ability to work under pressure
Personal Flexible, logical and methodological.
Attributes

213

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