2006–2009 Summer 2006 BA History, University of Edinburgh (2.1) Retail assistant, Waterstones, Ipswich Subjects studied: Russia in revolution, 1905 to 1917; • Developed commercial awareness, product the treatment of the Jews in the Second World War; knowledge and client-facing skills for dealing the Vietnam War; black rights in America in the with customer enquires in person and by telephone twentieth century. . • Responsibility for training new members of staff . Skills developed: excellent written and oral • Responsibility for cashing up tills and logging the communication; research, interpretation and department’s takings. presentation. Worked well on my own and as part of a • Deputised as department manager in numerous team for tutorial work; set my own deadlines and occasions. managed my time effectively under pressure. 2005 to 2007 School of History’s prize for outstanding work (2003). Waitress, Bar Rhumba, Edinburgh • Developed excellent interpersonal skills when 1999–2006 Ely High School dealing with customers and other staff members. A levels: History (A), English lit (A) German (B) • Developed time-management and multi-taking GCSEs: 10 x grade A or A*, including maths skills as well as tolerance and patience in stressful and English situations. Positions of responsibility Summer 2003 • School prefect and form captain from 2004 to Retail assistant, WH Smith, Stowmarket 2006. • Demonstrated flexibility, working shifts at very • Captain of school hockey team in 2003. short notice. • Elected treasurer of the university’s History • Dealt with customer complaints and enquiries. Society in 2007, which involved maintaining the society’s accounts and collecting subscriptions Summer 2002 from members. Telesales, Eastern Electricity, Ipswich • Developed excellent telephone and Interests communication skills in a pressurised business • Active member of the university’s environment. • Snowboarding Society. Have helped to plan • Worked as part of a team to achieve set business several excursions to dry slopes and two trips and sales targets. abroad (Canada and Austria). • Extensive travel throughout Europe and beyond. Additional skills Planned and financed a summer trip to South • Proficient in Microsoft Office, including Word America in 2007 and Thailand in 2006. and Excel and familiar with the basics of HTML. • Music journalist for the university’s student • Good written and spoken German and French. paper, Leeds Student, and I’ve also had short • Full, clean driving licence. stories published in independent publications in Yorkshire. Referees Dr I Timms, Department of History, University of Edinburgh Ms B Anderson, Waterstones, Ipswich (Contact details available on request)